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Dell field technician vs lead technician

The differences between dell field technicians and lead technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell field technician and a lead technician. Additionally, a lead technician has an average salary of $90,615, which is higher than the $42,796 average annual salary of a dell field technician.

The top three skills for a dell field technician include desktop, POS and customer locations. The most important skills for a lead technician are java, architecture, and digital transformation.

Dell field technician vs lead technician overview

Dell Field TechnicianLead Technician
Yearly salary$42,796$90,615
Hourly rate$20.57$43.56
Growth rate10%10%
Number of jobs104,206250,590
Job satisfaction--
Most common degreeAssociate Degree, 44%Bachelor's Degree, 50%
Average age4242
Years of experience22

Dell field technician vs lead technician salary

Dell field technicians and lead technicians have different pay scales, as shown below.

Dell Field TechnicianLead Technician
Average salary$42,796$90,615
Salary rangeBetween $32,000 And $56,000Between $67,000 And $121,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Meta
Best paying industry-Retail

Differences between dell field technician and lead technician education

There are a few differences between a dell field technician and a lead technician in terms of educational background:

Dell Field TechnicianLead Technician
Most common degreeAssociate Degree, 44%Bachelor's Degree, 50%
Most common majorComputer Information SystemsComputer Science
Most common collegeGeorgia Institute of TechnologyMassachusetts Institute of Technology

Dell field technician vs lead technician demographics

Here are the differences between dell field technicians' and lead technicians' demographics:

Dell Field TechnicianLead Technician
Average age4242
Gender ratioMale, 94.7% Female, 5.3%Male, 83.4% Female, 16.6%
Race ratioBlack or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 12.0% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell field technician and lead technician duties and responsibilities

Dell field technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Work with motherboards to LCD displays.
  • Perform basic hardware replacements on dell desktop systems and portable computers.
  • Perform laptop and desktop repair and installation for dell and gateway customers.
  • Complete inventory of IBM laptops and accurately and efficiently input necessary data into designated database before repair.
  • Support services include network connectivity, including LAN and WLAN connectivity.
  • Show more

Lead technician example responsibilities.

  • Manage and support the Cisco base corporate remote access VPN solution.
  • Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
  • Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
  • Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
  • Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
  • Configure and manage JGroup multicasting communication for apache tomcat web servers.
  • Show more

Dell field technician vs lead technician skills

Common dell field technician skills
  • Desktop, 23%
  • POS, 17%
  • Customer Locations, 13%
  • Mile Radius, 13%
  • Service Calls, 11%
  • Lenovo, 5%
Common lead technician skills
  • Java, 10%
  • Architecture, 7%
  • Digital Transformation, 6%
  • Customer Service, 6%
  • Database, 4%
  • HTML, 3%

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