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Dispatch manager vs delivery coordinator

The differences between dispatch managers and delivery coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a dispatch manager and a delivery coordinator. Additionally, a dispatch manager has an average salary of $50,499, which is higher than the $34,247 average annual salary of a delivery coordinator.

The top three skills for a dispatch manager include DOT, GPS and customer satisfaction. The most important skills for a delivery coordinator are customer orders, delivery issues, and delivery process.

Dispatch manager vs delivery coordinator overview

Dispatch ManagerDelivery Coordinator
Yearly salary$50,499$34,247
Hourly rate$24.28$16.46
Growth rate-11%
Number of jobs2,12025,266
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 46%
Average age4444
Years of experience44

Dispatch manager vs delivery coordinator salary

Dispatch managers and delivery coordinators have different pay scales, as shown below.

Dispatch ManagerDelivery Coordinator
Average salary$50,499$34,247
Salary rangeBetween $32,000 And $78,000Between $26,000 And $44,000
Highest paying CityIndianapolis, INLos Angeles, CA
Highest paying stateConnecticutCalifornia
Best paying company1 8 3 LanesIBM
Best paying industryProfessionalInternet

Differences between dispatch manager and delivery coordinator education

There are a few differences between a dispatch manager and a delivery coordinator in terms of educational background:

Dispatch ManagerDelivery Coordinator
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college--

Dispatch manager vs delivery coordinator demographics

Here are the differences between dispatch managers' and delivery coordinators' demographics:

Dispatch ManagerDelivery Coordinator
Average age4444
Gender ratioMale, 61.7% Female, 38.3%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 6.0% White, 55.2% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%
LGBT Percentage8%8%

Differences between dispatch manager and delivery coordinator duties and responsibilities

Dispatch manager example responsibilities.

  • Utilize GPS tracking system in order to manage, trace and locate drivers within their assign locations.
  • Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
  • Introduce and implement the GPS system for driver tracking.
  • Renegotiate current LTL rate discounts with regional partner carriers.
  • Conduct defensive driving training classes and CDL license procedures and pretesting for qualify individuals.
  • Utilize RoadNet routing software to increase driver productivity, route efficiency and service levels.
  • Show more

Delivery coordinator example responsibilities.

  • Manage coordination of delivery discrepancies with other Menards locations.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Escalate urgent service needs and cse-relate issues and concerns to appropriate management team.
  • Train and develop new associates on POS system
  • Track & setup deliveries using GPS tracking.
  • Edit and upload photos into MLS realtor on-line website.
  • Show more

Dispatch manager vs delivery coordinator skills

Common dispatch manager skills
  • DOT, 24%
  • GPS, 7%
  • Customer Satisfaction, 5%
  • Disciplinary Actions, 4%
  • Safety Regulations, 4%
  • CDL, 4%
Common delivery coordinator skills
  • Customer Orders, 29%
  • Delivery Issues, 17%
  • Delivery Process, 16%
  • Delivery Schedules, 10%
  • Delivery Operations, 7%
  • Logistics, 3%

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