Dispatch manager vs driver supervisor

The differences between dispatch managers and driver supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a dispatch manager and a driver supervisor. Additionally, a dispatch manager has an average salary of $50,499, which is higher than the $38,495 average annual salary of a driver supervisor.

The top three skills for a dispatch manager include DOT, GPS and customer satisfaction. The most important skills for a driver supervisor are customer service, DOT, and CDL.

Dispatch manager vs driver supervisor overview

	Dispatch Manager	Driver Supervisor
Yearly salary	$50,499	$38,495
Hourly rate	$24.28	$18.51
Growth rate	-	4%
Number of jobs	2,120	214,993
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 34%
Average age	44	44
Years of experience	4	4

Dispatch manager vs driver supervisor salary

Dispatch managers and driver supervisors have different pay scales, as shown below.

	Dispatch Manager	Driver Supervisor
Average salary	$50,499	$38,495
Salary range	Between $32,000 And $78,000	Between $30,000 And $48,000
Highest paying City	Indianapolis, IN	Everett, WA
Highest paying state	Connecticut	Rhode Island
Best paying company	1 8 3 Lanes	American Refining Group
Best paying industry	Professional	Transportation

Differences between dispatch manager and driver supervisor education

There are a few differences between a dispatch manager and a driver supervisor in terms of educational background:

	Dispatch Manager	Driver Supervisor
Most common degree	Bachelor's Degree, 38%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Dispatch manager vs driver supervisor demographics

Here are the differences between dispatch managers' and driver supervisors' demographics:

	Dispatch Manager	Driver Supervisor
Average age	44	44
Gender ratio	Male, 61.7% Female, 38.3%	Male, 85.8% Female, 14.2%
Race ratio	Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 6.0% White, 55.2% American Indian and Alaska Native, 0.9%	Black or African American, 12.1% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.3% White, 54.3% American Indian and Alaska Native, 1.0%
LGBT Percentage	8%	8%

Differences between dispatch manager and driver supervisor duties and responsibilities

Dispatch manager example responsibilities.

Utilize GPS tracking system in order to manage, trace and locate drivers within their assign locations.
Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
Introduce and implement the GPS system for driver tracking.
Renegotiate current LTL rate discounts with regional partner carriers.
Conduct defensive driving training classes and CDL license procedures and pretesting for qualify individuals.
Utilize RoadNet routing software to increase driver productivity, route efficiency and service levels.

Driver supervisor example responsibilities.

Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
Answer telephones, run errands and assist in customer service when need.
Receive and input all customer orders into TMW, via telephone, fax or email.
Develop and implement DSD item level POGs.
Enter orders as needed for broker loads in TMW software.
Oversee order purchasing for all DSD stores within the region.

Dispatch manager vs driver supervisor skills

Common dispatch manager skills

DOT, 24%
GPS, 7%
Customer Satisfaction, 5%
Disciplinary Actions, 4%
Safety Regulations, 4%
CDL, 4%

Common driver supervisor skills

Customer Service, 19%
DOT, 15%
CDL, 12%
Safety Procedures, 4%
Workgroup, 4%
Post-Trip Inspections, 4%

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Transportation Industry
Dispatch Manager
Dispatch Manager vs Driver Supervisor

Updated January 8, 2025

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