Enrollment specialist vs employee benefits supervisor

The differences between enrollment specialists and employee benefits supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an enrollment specialist and an employee benefits supervisor. Additionally, an employee benefits supervisor has an average salary of $50,372, which is higher than the $39,666 average annual salary of an enrollment specialist.

The top three skills for an enrollment specialist include customer service, patients and data entry. The most important skills for an employee benefits supervisor are HR, payroll, and customer service.

Enrollment specialist vs employee benefits supervisor overview

	Enrollment Specialist	Employee Benefits Supervisor
Yearly salary	$39,666	$50,372
Hourly rate	$19.07	$24.22
Growth rate	7%	7%
Number of jobs	25,464	11,390
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 60%
Average age	45	45
Years of experience	6	6

What does an enrollment specialist do?

Typically the responsibilities of an enrollment specialist revolve around gathering information from clients, explaining policies and regulations, obtaining requirements, and determining whether the clients are eligible for the program or service. They also process and verify applications, maintain records and database of information, and handle any issues and concerns. There are also instances where they must manage billing and even process payments. Furthermore, an enrollment specialist must adhere to the company's policies and standards while reaching out to clients.

What does an employee benefits supervisor do?

An Employee Benefits Supervisor supervises, trains, and completes performance reviews for the staff they manage. They develop and update procedure manuals, analyze, note down company operations, and interact with company vendors, staff, officials, members, and other entities. They oversee all open enrollment aspects with the help of employee wellness and communications or marketing staff. They also manage vendor performance, review service agreements, lead staff calls, meetings, and lead vendor calls.

Enrollment specialist vs employee benefits supervisor salary

Enrollment specialists and employee benefits supervisors have different pay scales, as shown below.

	Enrollment Specialist	Employee Benefits Supervisor
Average salary	$39,666	$50,372
Salary range	Between $29,000 And $54,000	Between $32,000 And $77,000
Highest paying City	Trenton, NJ	-
Highest paying state	New Jersey	-
Best paying company	The American Musical and Dramatic Academy	-
Best paying industry	Health Care	-

Differences between enrollment specialist and employee benefits supervisor education

There are a few differences between an enrollment specialist and an employee benefits supervisor in terms of educational background:

	Enrollment Specialist	Employee Benefits Supervisor
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Enrollment specialist vs employee benefits supervisor demographics

Here are the differences between enrollment specialists' and employee benefits supervisors' demographics:

	Enrollment Specialist	Employee Benefits Supervisor
Average age	45	45
Gender ratio	Male, 25.0% Female, 75.0%	Male, 39.6% Female, 60.4%
Race ratio	Black or African American, 10.6% Unknown, 3.6% Hispanic or Latino, 15.5% Asian, 7.4% White, 62.6% American Indian and Alaska Native, 0.3%	Black or African American, 10.7% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 7.1% White, 62.5% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between enrollment specialist and employee benefits supervisor duties and responsibilities

Enrollment specialist example responsibilities.

Manage the TRICARE information program by presenting information utilizing available media, group presentations, or mailings.
Manage customer relations with internal personnel, group administrators, brokers and members as related to HMO commercial insurance.
Maintain records pertaining to eligibility and enrollment by managing CMS reports.
Provide enrollment counseling to eligible recipients about Medicaid manage care and promote their voluntary enrollment into an HMO.
Analyze, process and manage FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
Assist medical assistance consumers with choosing HMO's and PCP as well as with HMO and PCP transfers.

Employee benefits supervisor example responsibilities.

Manage and provides all lab requests, orders or results to patients or providers following HIPPA protocol.
Manage payroll deductions, responsible for monthly insurance premium payments, and coordinate/communicate annual open enrollment.
Team maintain excellent HIPAA compliance guideline standards for patient privacy.
Update communication materials including new hire packets and HIPAA training.
Assist in developing HIPPA training and processes, ensuring organizational compliance.
Administer FMLA and workers compensation programs for both domestic and international employees.

Enrollment specialist vs employee benefits supervisor skills

Common enrollment specialist skills

Customer Service, 20%
Patients, 12%
Data Entry, 8%
Health Insurance, 7%
Enrollment Process, 6%
Outbound Calls, 5%

Common employee benefits supervisor skills

HR, 10%
Payroll, 8%
Customer Service, 8%
HRIS, 7%
Cobra, 6%
HIPAA, 6%

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Enrollment Specialist vs Employee Benefits Supervisor

Updated January 8, 2025

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