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The differences between field associates and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a field associate and a customer sales associate. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $36,529 average annual salary of a field associate.
The top three skills for a field associate include customer service, administrative tasks and service calls. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.
| Field Associate | Customer Sales Associate | |
| Yearly salary | $36,529 | $37,024 |
| Hourly rate | $17.56 | $17.80 |
| Growth rate | -4% | -4% |
| Number of jobs | 87,027 | 415,981 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 41% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A Field associate supervises staff and follows directives from the Head of Office. They are the ones who have a constant and strong relationship with the staff members as they make frequent calls to them to check on their progress and exchange information that may bring upgrades to the present system used. They may offer their skills and act as an interpreter when needed. They also prepare and deliver reports to the persons concerned. They must evaluate these reports and check for any discrepancies and resolve them quickly.
A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.
Field associates and customer sales associates have different pay scales, as shown below.
| Field Associate | Customer Sales Associate | |
| Average salary | $36,529 | $37,024 |
| Salary range | Between $26,000 And $49,000 | Between $27,000 And $49,000 |
| Highest paying City | Chicago, IL | Odenton, MD |
| Highest paying state | Illinois | Maryland |
| Best paying company | JPMorgan Chase & Co. | Johnson Controls |
| Best paying industry | Energy | Real Estate |
There are a few differences between a field associate and a customer sales associate in terms of educational background:
| Field Associate | Customer Sales Associate | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between field associates' and customer sales associates' demographics:
| Field Associate | Customer Sales Associate | |
| Average age | 40 | 40 |
| Gender ratio | Male, 63.3% Female, 36.7% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 13.1% Unknown, 5.7% Hispanic or Latino, 17.4% Asian, 7.5% White, 55.6% American Indian and Alaska Native, 0.7% | Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |