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The differences between field associates and guest services associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a field associate and a guest services associate. Additionally, a field associate has an average salary of $36,529, which is higher than the $29,021 average annual salary of a guest services associate.
The top three skills for a field associate include customer service, administrative tasks and service calls. The most important skills for a guest services associate are PET, product knowledge, and guest service.
| Field Associate | Guest Services Associate | |
| Yearly salary | $36,529 | $29,021 |
| Hourly rate | $17.56 | $13.95 |
| Growth rate | -4% | -4% |
| Number of jobs | 87,027 | 114,437 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 46% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A Field associate supervises staff and follows directives from the Head of Office. They are the ones who have a constant and strong relationship with the staff members as they make frequent calls to them to check on their progress and exchange information that may bring upgrades to the present system used. They may offer their skills and act as an interpreter when needed. They also prepare and deliver reports to the persons concerned. They must evaluate these reports and check for any discrepancies and resolve them quickly.
A guest services associate specializes in providing front desk assistance to guests, usually in a hotel or similar establishment. Some of their primary responsibilities are to greet clients, assign them to their rooms, process the check-in and check-outs, manage reservations, handle calls and correspondence, and fulfill requests. Aside from being the clients' primary point of contact, the associate is also responsible for coordinating with various hotel personnel to ensure that guests are satisfied with the establishment's amenities and services, all while implementing the hotel's safety policies and regulations.
Field associates and guest services associates have different pay scales, as shown below.
| Field Associate | Guest Services Associate | |
| Average salary | $36,529 | $29,021 |
| Salary range | Between $26,000 And $49,000 | Between $22,000 And $37,000 |
| Highest paying City | Chicago, IL | San Francisco, CA |
| Highest paying state | Illinois | Alaska |
| Best paying company | JPMorgan Chase & Co. | Stanford University |
| Best paying industry | Energy | Retail |
There are a few differences between a field associate and a guest services associate in terms of educational background:
| Field Associate | Guest Services Associate | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between field associates' and guest services associates' demographics:
| Field Associate | Guest Services Associate | |
| Average age | 40 | 40 |
| Gender ratio | Male, 63.3% Female, 36.7% | Male, 34.5% Female, 65.5% |
| Race ratio | Black or African American, 13.1% Unknown, 5.7% Hispanic or Latino, 17.4% Asian, 7.5% White, 55.6% American Indian and Alaska Native, 0.7% | Black or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 20.6% Asian, 6.6% White, 54.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |