Field service technician jobs in Rockford, IL

Dürr CTS (Clean Technology Systems) develops advanced environmental technologies to make industrial production cleaner, safer, and more efficient. Across all our product lines, Dürr CTS offers responsive, local, and skilled service teams, delivering customer-focused support in maintenance, troubleshooting, spare parts, and plant modifications. Since November 1st, 2025, Dürr CTS has operated independently, with 1,300 employees across 12 countries. We provide reliable and innovative environmental technology solutions, helping customers worldwide meet their regulatory and sustainability goals. Our Portfolio Includes: Air Pollution Control: thermal oxidation, sorptive processes, particulate matter separation Noise Abatement: Silencer products, filtration, gas turbine inlet and exhaust systems by Dürr Universal Decentral Power Generation: Organic Rankine Cycle systems with Cyplan ORC We serve a wide range of industries, including chemical, pharmaceutical, food, automotive, energy, surface coating, and many more, providing tailored solutions that help customers meet environmental regulations, reduce emissions, ensure operational reliability, and improve sustainability. We're Looking for People Who: Can be the face of our company to our customers Love to travel and experience new work environments Enjoy navigating challenges that require you to think on your feet Have a high mechanical aptitude Crave personal development and improvement What We Do: Durr Universal provides noise and environmental solutions to our customers. For more than 65 years, we have supported our customers through our design, manufacturing, and installation of acoustic and emissions systems. We work to continually improve our knowledge of our equipment, our customers' processes, and how the two interact. Why We're in Business: Durr Universal provides value-added solutions to our customers. We pride ourselves on the thoroughness of our pre-sale consultation and solution development, the quality and longevity of our equipment, and our best-in-class service from initial customer inquiry through the life of the equipment. We seek long-term partnerships with customers that value our approach. This position will oversee all activities of both Durr Universal internal and Field Service contractors and report on the performance of the department functions with appropriate personnel in the company. This position will require working with the Field Service Technicians, Project Managers, Sales, Engineering, 3rd party Contractors, and site customers to ensure overall contract requirements are successfully met for field service work, warranty repair, quality inspection, and technical supervision. This position requires travel from 70% to 90% to various potential customer sites to assist in quoting, supervision, auditing, inspection, etc. of dedicated Field Service Teams, along with assisting and overseeing field service project work scopes and related scopes. The Field Service Supervisor/TFA must plan, organize, direct, and manage the work of individual field service technicians and contractors in various field operations. Essential Functions: Put safety first in everything you do and help ensure our colleagues, customers, and business partners remain safe at all times. Be the liaison between the customer, contractor, and Dürr staff Assist in the installation of Dürr and other equipment Manage all 3rd party subcontractors, ensure work is done safely, properly, and on time and in budget. Work with site personnel and internal personnel on project issues and resolve them effectively. Develop cost estimates and customer proposals for field installation projects. Creation and deployment of mobilization schedules for the field service department. Assist in equipment commissioning and documentation as required Participate in contract reviews and kick-off meetings involving the field service scope of work. Assist with parts procurement as needed When required provide customer training on installed equipment Provide equipment modular build support as required Experience and Skills: Must make safety a priority every day AWS Certified Welding Inspector (CWI) is a plus Painting and coatings certification/ experience is a plus OSHA 10 or 30 Hour Safety Trained Familiar with MS Word, Excel, and PowerPoint Desire to travel Ability to read and interpret engineering drawings and technical documents (i.e. layout, sectional drawings) Excellent written and verbal communication skills Desire to work hands-on in an industrial environment Proven mechanical aptitude - including the use of various machining tools, welding equipment and methods, and various testing equipment Demonstrated experience with installation and inspection of large steel structures (ducting and tall stacks, steel platforms) and their welding processes, inspection of welds, and industrial coatings Working experience with safe lifting & rigging methods Fully capable with Microsoft Office software package Flexible to adapt to same-day and next-day changes Ideal candidate will have experience developing RFQ/RFPs for work that would be subcontracted to 3rd party vendors. Experience with steel fabrication and custom equipment manufacturing. Position can be located anywhere near a major airport Dürr CTS, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We maintain a drug-free workplace and perform pre-employment drug and alcohol testing. Note to all Staffing Agencies: Dürr CTS, Inc. has a team of dedicated Human Resources professionals who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors on an as-needed basis. We do not accept resumes from agencies that are not on our preferred vendor list and have not signed our Recruiting and Permanent Placement Contract. Any resumes submitted from unapproved vendors will be considered unsolicited, and Dürr will not be obligated to pay a referral fee.