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Field services analyst vs computer technician

The differences between field services analysts and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field services analyst and a computer technician. Additionally, a field services analyst has an average salary of $64,669, which is higher than the $39,767 average annual salary of a computer technician.

The top three skills for a field services analyst include troubleshoot, technical support and IP. The most important skills for a computer technician are customer service, desk support, and network printers.

Field services analyst vs computer technician overview

Field Services AnalystComputer Technician
Yearly salary$64,669$39,767
Hourly rate$31.09$19.12
Growth rate10%10%
Number of jobs105,42795,688
Job satisfaction-5
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 40%
Average age4242
Years of experience22

What does a field services analyst do?

A Field Services Analyst provides analytical services to optimize the operations of businesses. They typically perform extensive market research and analyses, conduct risk assessments, gather and analyze data to identify current procedures' weaknesses and strengths and implement solutions against problem areas. A Field Services Analyst draws conclusions and recommendations to resolve issues or enhance overall processes through their research findings. They must develop strategies to promote the company's policies and regulations, creating new ones as needed.

What does a computer technician do?

Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.

Field services analyst vs computer technician salary

Field services analysts and computer technicians have different pay scales, as shown below.

Field Services AnalystComputer Technician
Average salary$64,669$39,767
Salary rangeBetween $42,000 And $98,000Between $28,000 And $55,000
Highest paying City-Alexandria, VA
Highest paying state-Virginia
Best paying company-The Citadel
Best paying industry-Government

Differences between field services analyst and computer technician education

There are a few differences between a field services analyst and a computer technician in terms of educational background:

Field Services AnalystComputer Technician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 40%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Field services analyst vs computer technician demographics

Here are the differences between field services analysts' and computer technicians' demographics:

Field Services AnalystComputer Technician
Average age4242
Gender ratioMale, 90.5% Female, 9.5%Male, 87.0% Female, 13.0%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field services analyst and computer technician duties and responsibilities

Field services analyst example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Migrate data from old PC to new.
  • Install, repair and maintain IBM touch screen POS systems.
  • Repair and support printers, servers, PC s and laptops for a major national bank.
  • Isolate faults, troubleshoot, conducts analyses of faults, and conducts repairs on computer equipment and peripheral devices.
  • Utilize remote assistance tools and on-line resources to troubleshoot and resolve computer hardware and software problems and network issues.
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Computer technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
  • Diagnose and troubleshot computer hardware and software.
  • Fix computers, do inventory of computers, run cables.
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Field services analyst vs computer technician skills

Common field services analyst skills
  • Troubleshoot, 15%
  • Technical Support, 14%
  • IP, 8%
  • DNS, 7%
  • Computer System, 6%
  • Database Management Systems, 5%
Common computer technician skills
  • Customer Service, 13%
  • Desk Support, 8%
  • Network Printers, 6%
  • Computer System, 6%
  • Technical Support, 6%
  • Laptop Computers, 5%

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