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The differences between field systems technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field systems technician and a technician support tier. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $42,822 average annual salary of a field systems technician.
The top three skills for a field systems technician include troubleshoot, POS and support issues. The most important skills for a technician support tier are customer service, technical support, and phone calls.
| Field Systems Technician | Technician Support Tier | |
| Yearly salary | $42,822 | $54,889 |
| Hourly rate | $20.59 | $26.39 |
| Growth rate | 10% | 10% |
| Number of jobs | 175,599 | 109,671 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 44% | Bachelor's Degree, 37% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A Field system technician is the one responsible for the on-site installation, repairs, programming, and maintenance of the telecommunication wiring systems in various locations. They frequently travel to the sites where the telephone tower is positioned to provide their services. They possess good communication skills to work with and know the clients' complaints and solve them quickly as they can as well as the strength and agility to lift their equipment used. They can install various electrical accessories such as headphones to improve the clientele's experience.
A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.
Field systems technicians and technician support tiers have different pay scales, as shown below.
| Field Systems Technician | Technician Support Tier | |
| Average salary | $42,822 | $54,889 |
| Salary range | Between $29,000 And $61,000 | Between $38,000 And $78,000 |
| Highest paying City | - | Benicia, CA |
| Highest paying state | - | New York |
| Best paying company | - | Scantron |
| Best paying industry | - | Technology |
There are a few differences between a field systems technician and a technician support tier in terms of educational background:
| Field Systems Technician | Technician Support Tier | |
| Most common degree | Associate Degree, 44% | Bachelor's Degree, 37% |
| Most common major | Electrical Engineering | Business |
| Most common college | California State University - Long Beach | Stanford University |
Here are the differences between field systems technicians' and technician support tiers' demographics:
| Field Systems Technician | Technician Support Tier | |
| Average age | 42 | 42 |
| Gender ratio | Male, 93.1% Female, 6.9% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 10.0% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |