Front desk agent vs certified medical technician

The differences between front desk agents and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $31,008 average annual salary of a front desk agent.

The top three skills for a front desk agent include reservations, team work and guest service. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Front desk agent vs certified medical technician overview

	Front Desk Agent	Certified Medical Technician
Yearly salary	$31,008	$38,859
Hourly rate	$14.91	$18.68
Growth rate	-	5%
Number of jobs	96,392	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 28%
Average age	37	44
Years of experience	-	12

What does a front desk agent do?

Front desk agents are usually the first hotel employees that the guest encounters upon entering the hotel. They greet and welcome guests. They are in charge of checking and validating the guests' reservations and issuing their room keys. Front desk agents are responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay. Front desk agents also coordinate with the housekeeping team and any other team to ensure that the guests' stay is the best.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Front desk agent vs certified medical technician salary

Front desk agents and certified medical technicians have different pay scales, as shown below.

	Front Desk Agent	Certified Medical Technician
Average salary	$31,008	$38,859
Salary range	Between $25,000 And $37,000	Between $28,000 And $53,000
Highest paying City	Seattle, WA	Denton, TX
Highest paying state	Washington	Alaska
Best paying company	Brookhaven National Laboratory	Favorite Healthcare Staffing
Best paying industry	Hospitality	Health Care

Differences between front desk agent and certified medical technician education

There are a few differences between a front desk agent and a certified medical technician in terms of educational background:

	Front Desk Agent	Certified Medical Technician
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	-	University of Connecticut

Front desk agent vs certified medical technician demographics

Here are the differences between front desk agents' and certified medical technicians' demographics:

	Front Desk Agent	Certified Medical Technician
Average age	37	44
Gender ratio	Male, 31.2% Female, 68.8%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 9.7% Unknown, 6.8% Hispanic or Latino, 22.1% Asian, 9.9% White, 50.0% American Indian and Alaska Native, 1.5%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	13%	8%

Differences between front desk agent and certified medical technician duties and responsibilities

Front desk agent example responsibilities.

Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
Work as front desk, PBX, and make error free reservations for a full size hotel consisting of 123 rooms.
Welcome guests into the 2nd largest Hyatt in the world.
Receive recognition for dependability and a``can-do"attitude.
Inform members and guests of current sales and promotions while accounting for an accurate POS drawer
Coordinate request for dry cleaning pickup/drop off, pet walking, housekeeping, grocery, delivery, etc.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Front desk agent vs certified medical technician skills

Common front desk agent skills

Reservations, 23%
Team Work, 8%
Guest Service, 6%
Customer Service, 5%
Computer System, 4%
Guest Satisfaction, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Front Desk Agent
Front Desk Agent vs Certified Medical Technician

Updated January 8, 2025

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