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The differences between front desk agents and night auditors/front desk can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk agent has an average salary of $31,008, which is higher than the $30,799 average annual salary of a night auditor/front desk.
The top three skills for a front desk agent include reservations, team work and guest service. The most important skills for a night auditor/front desk are reservations, customer service, and front desk operations.
| Front Desk Agent | Night Auditor/Front Desk | |
| Yearly salary | $31,008 | $30,799 |
| Hourly rate | $14.91 | $14.81 |
| Growth rate | - | - |
| Number of jobs | 96,392 | 75,445 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 31% |
| Average age | 37 | 37 |
| Years of experience | - | - |
Front desk agents are usually the first hotel employees that the guest encounters upon entering the hotel. They greet and welcome guests. They are in charge of checking and validating the guests' reservations and issuing their room keys. Front desk agents are responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay. Front desk agents also coordinate with the housekeeping team and any other team to ensure that the guests' stay is the best.
A night auditor, who may work as a front desk agent, is an individual responsible for evaluating the financial activities of a hotel by the end of the day. Night auditors are tasked to assess reports from the day shifts such as the accommodation report and the revenue report. As part of the front desk, night auditors must assist in checking-in guests and respond to complaints as needed. They can also act as a concierge by booking reservations for guests at local restaurants or entertainment venues.
Front desk agents and night auditors/front desk have different pay scales, as shown below.
| Front Desk Agent | Night Auditor/Front Desk | |
| Average salary | $31,008 | $30,799 |
| Salary range | Between $25,000 And $37,000 | Between $24,000 And $38,000 |
| Highest paying City | Seattle, WA | - |
| Highest paying state | Washington | - |
| Best paying company | Brookhaven National Laboratory | - |
| Best paying industry | Hospitality | - |
There are a few differences between a front desk agent and a night auditor/front desk in terms of educational background:
| Front Desk Agent | Night Auditor/Front Desk | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 31% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between front desk agents' and night auditors/front desk' demographics:
| Front Desk Agent | Night Auditor/Front Desk | |
| Average age | 37 | 37 |
| Gender ratio | Male, 31.2% Female, 68.8% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 9.7% Unknown, 6.8% Hispanic or Latino, 22.1% Asian, 9.9% White, 50.0% American Indian and Alaska Native, 1.5% | Black or African American, 9.9% Unknown, 6.7% Hispanic or Latino, 18.6% Asian, 9.6% White, 53.6% American Indian and Alaska Native, 1.4% |
| LGBT Percentage | 13% | 13% |