Front desk associate vs desk attendant

The differences between front desk associates and desk attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk associate has an average salary of $27,236, which is higher than the $24,747 average annual salary of a desk attendant.

The top three skills for a front desk associate include phone calls, math and customer service. The most important skills for a desk attendant are front desk, customer service, and cash control.

Front desk associate vs desk attendant overview

	Front Desk Associate	Desk Attendant
Yearly salary	$27,236	$24,747
Hourly rate	$13.09	$11.90
Growth rate	-	-
Number of jobs	77,432	119,555
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 71%
Average age	37	34
Years of experience	-	-

Front desk associate vs desk attendant salary

Front desk associates and desk attendants have different pay scales, as shown below.

	Front Desk Associate	Desk Attendant
Average salary	$27,236	$24,747
Salary range	Between $20,000 And $35,000	Between $18,000 And $33,000
Highest paying City	New York, NY	Alameda, CA
Highest paying state	New York	Maine
Best paying company	Wyndham Capital Mortgage	Mayo Clinic
Best paying industry	Hospitality	Retail

Differences between front desk associate and desk attendant education

There are a few differences between a front desk associate and a desk attendant in terms of educational background:

	Front Desk Associate	Desk Attendant
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 71%
Most common major	Business	Psychology
Most common college	-	-

Front desk associate vs desk attendant demographics

Here are the differences between front desk associates' and desk attendants' demographics:

	Front Desk Associate	Desk Attendant
Average age	37	34
Gender ratio	Male, 31.3% Female, 68.7%	Male, 40.3% Female, 59.7%
Race ratio	Black or African American, 10.0% Unknown, 6.7% Hispanic or Latino, 18.9% Asian, 9.3% White, 53.7% American Indian and Alaska Native, 1.4%	Black or African American, 9.2% Unknown, 5.3% Hispanic or Latino, 14.6% Asian, 6.6% White, 63.8% American Indian and Alaska Native, 0.5%
LGBT Percentage	13%	7%

Differences between front desk associate and desk attendant duties and responsibilities

Front desk associate example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Process reservations for business groups via opera system.
Process guest reservations, assess needs and ensure appropriate accommodations and assist guests with concierge-relate services.
Contact patients regarding unpaid and underpay accounts, verification of insurance, accounting, customer service, computer and telephone operations.

Desk attendant example responsibilities.

Grind maintenance, snow removal and mowing.
Assist on special projects consisting of transferring reservations to new internal booking system and balancing advance deposits
Perform lifeguard duties, such as water rescues and administers first aid as necessary.
Help to maintain office organization and functionality

Front desk associate vs desk attendant skills

Common front desk associate skills

Phone Calls, 21%
Math, 13%
Customer Service, 13%
Basic Math, 11%
Strong Customer Service, 10%
Cash Handling, 8%

Common desk attendant skills

Front Desk, 17%
Customer Service, 17%
Cash Control, 14%
CPR, 11%
Residential Life, 9%
Security Cameras, 3%