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Front desk coordinator jobs in Delaware - 113 jobs

  • PATIENT SERVICES REP

    Cooper University Health Care 4.6company rating

    Front desk coordinator job in Claymont, DE

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers.
    $31k-35k yearly est. 1d ago
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  • Patient Care Coordinator-Lewes Delaware

    Aquacare & Fitness Forum Physical Therapy 3.7company rating

    Front desk coordinator job in Lewes, DE

    Are you passionate about providing exceptional service and creating a welcoming environment for patients? Join our dedicated team as a Patient Care Coordinator at Aquacare Physical Therapy and make a meaningful impact in our patients' lives. Job Duties and Requirements: Welcome patients and visitors with a pleasant demeanor. Schedule appointments efficiently. Assist patients with paperwork and outcome measures. Collect copayments and reconcile daily postings. Address patient questions and redirect as needed. Maintain a neat reception area. Complete reports and follow-ups accurately. Skills and Qualifications: Strong customer service and multitasking skills. Knowledge of healthcare terminology and basic office procedures. Ability to maintain confidentiality and use computer applications effectively. Excellent organizational and communication skills. High attention to detail. Education and Experience: High school graduate or equivalent. Experience in physical therapy or healthcare office preferred. Proficiency with Microsoft Office and Google Sheets. Physical Requirements: Prolonged sitting and computer use. Ability to lift up to 15 pounds. What You Bring A welcoming and empathetic approach that ensures patients feel comfortable and valued. Problem-solving skills and adaptability to manage patient needs. Proactive attitude to enhance patient satisfaction. Dedication to high standards of patient care and team contribution. Flexibility in a fast-paced environment. Our Culture and Values At Aquacare & Fitness Forum PT, we pride ourselves on a culture that prioritizes compassion, professionalism, and high-quality patient care. We foster an environment of respect, innovation, and continuous improvement, believing in the importance of empowering both patients and staff. Our values are rooted in kindness, teamwork, and the belief that everyone deserves the opportunity to reach their fullest potential. Why Join Us? Be part of a respected and patient-focused organization. Work alongside professionals who value growth, learning, and mutual support. Contribute to a mission-driven team dedicated to health and wellness. If you have a passion for patient care and the skills to excel in a dynamic, supportive environment, we would love to hear from you. Apply today and help us make a difference! Join a Team Where You Can Grow, Specialize, and Make a Difference! For over 26 years, Aquacare & Fitness Forum Physical Therapy has proudly delivered premier outpatient physical therapy services across Maryland and Delaware as a locally owned and operated practice. We're committed to helping our clinicians specialize in their fields of interest-supporting professional growth through mentorship and continuing education. Our specialty services are designed to meet the diverse needs of our community and include: Specialty Areas: ✅ Orthopedic Rehabilitation ✅ OP Home Visits (PT PLUS) ✅ Aquatic Therapy ✅ Sports Rehabilitation (Aquacare Athletics) ✅ Balance & Vestibular Therapy ✅ Dance Rehabilitation ✅ Lymphedema Treatment ✅ Neurological Rehabilitation ✅ Pelvic Floor Therapy ✅ Women's Health At Aquacare & Fitness Forum PT, you'll be part of a collaborative, patient-centered team that values quality care and clinical excellence.
    $21k-33k yearly est. Auto-Apply 12d ago
  • Bi-Lingual Front Desk Receptionist

    J & J Staffing Resources 4.2company rating

    Front desk coordinator job in Newark, DE

    Temp To Full-Time Our Client, a dental office in Newark DE, is seeking a friendly, bright and an energetic Bilingual Dental Front Desk Receptionist to join their team. Position: Temp-to-Hire, Full-Time Schedule: Monday, 10:40a-7pm, Tuesday-Thursday, 7:40am-5pm and Friday, 7:40a-1pm Compensation: $18 an hour Responsibilities Greet patients and visitors warmly, creating a positive first impression Answer multi-line phones, respond to inquiries, and route calls appropriately Schedule and confirm patient appointments using EagleSoft Software Manage patient check-in and check-out procedures Collect co-pays and process payments Verify and update patient insurance information Maintain a clean, organized, and inviting reception area Assist with administrative tasks such as filing, data entry, and patient communication Ensure compliance with HIPAA and office policies Skills Fluent in Spanish and English required Previous experience in a dental or medical office preferred Proficiency with dental management software (e.g., Dentrix, Eaglesoft, or Open Dental) is a plus Strong communication and interpersonal skills Detail-oriented and able to multitask in a fast-paced environment Professional appearance and attitude
    $18 hourly 2d ago
  • Patient Access Representative, Behavioral Health

    Brigham and Women's Hospital 4.6company rating

    Front desk coordinator job in Dover, DE

    Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness. As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care. We are seeking a full-time, 40-hour Patient Access Representative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH. The schedule for the Patient Access Representative is: Monday, Wednesday, Friday: 8:30am to 5:00pm Tuesday, Thursday: 9:30am to 6:00pm Job Summary The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization. Are you ready to bring your talent to this team and join us in moving health care forward? Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a healthcare setting, with a focus on patient access and registration 2-3 years required Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Old Rollinsford Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 45d ago
  • Patient Experience Representative II - Christiana

    Union Hospital of Cecil County 4.0company rating

    Front desk coordinator job in Newark, DE

    Job Details Are you passionate about serving our patients with Love and Excellence? If so, consider applying for this position at ChristianaCare. We are recruiting for a full time Patient Experience Representative II at our Newark Campus to improve the ICU experience for patients and families through communication of information and interdisciplinary collaboration. Principal duties and responsibilities: Orients family to the Christiana Care Campus. Reviews Trauma/Surgical ICU admission booklet, unit policies, and patient rights with family members. Effectively communicates with patients, families, visitors, employees, physicians, and general public utilizing courteous written and verbal communication skills. Interacts frequently with families and patients to offer assistance and support during their ICU stay. Keeps families informed when delays arise. Proactively supports departmental initiatives regarding patient satisfaction. Assists the physicians and staff in setting up family meetings on a regular basis. Responds to patient and family concerns/inquiries and relays to appropriate ICU staff. Serves as a liaison upon transfer out of the ICU. Explains and supports pertinent hospital policies and procedures. Supports the mission and values of the department and hospital. Supports patient rights and the organization's code of ethical behavior. Performs assigned work safely, adhering to established departmental safety rules and practices. Performs clerical functions that contribute to the efficient, safe operation of the unit. Practices professional telephone etiquette. Reports to supervisor, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients, and visitors. Maintains order and cleanliness of 2A waiting rooms. Notifies environmental services of cleaning needs in a timely manner. Consistently demonstrates Christiana Care values in execution of duties. Performs other related duties as assigned. Education and experience requirements: High School Graduate Two years customer service or related experience Experience using a computer Hours: Day /Evening rotating shifts - 4 10 hour shifts - working every third weekend, rotating holidays Knowledge, skill, and ability requirements: Knowledge of CCHS policies, departmental policies, standards, and operation. Knowledge of clerical functions specific to the unit. Knowledge of patients' rights and responsibilities. Skill and sensitivity to the needs of the varying cultures of a diverse population. Skill in excellent verbal, non-verbal, and written communications. Ability to act independently within the established procedures and protocols. Ability to optimally and compassionately communicate with people under very stressful conditions using verbal and written communication skills. Ability to exercise judgment, tact, and diplomacy. Ability to maintain patient confidentiality. Ability to operate hospital computer system and other equipment in an accurate and safe manner. Ability to handle conflict resolution. Physical demands: Ability to speak, stand, walk, sit, bend, lift, push, pull, carry, reach, twist, handle, stoop, and climb Working conditions: Frequent exposure to biological elements with occasional exposure to chemical and environmental elements, as per unit physical demands checklist. About ChristianaCare ChristianaCare was recognized as one of "America's 100 Best Hospitals" by Healthgrades, selected as one of the Most Wired Hospitals in the US by the American Hospital Association, and ranked by US News & World Report as the #3 'Best Hospital' in the Philadelphia region out of more than 90 hospitals. To learn more click on this link ******************************************* We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Hourly Pay Range: $19.84 - $29.76This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Jan 31, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************
    $19.8-29.8 hourly Auto-Apply 7d ago
  • Medical Receptionist

    Simon Eye 4.7company rating

    Front desk coordinator job in Wilmington, DE

    Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates. What You'll Do: * Accurately enter and communicate patient charges * Collect co-payments from patients as required by insurance guidelines * Review registration information on file, verify insurance plan information * Update and maintain patient insurance and demographic information * Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed * Schedule patient appointments * Communicate with providers and staff throughout daily events What You'll Need: * At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment * Ability to understand and communicate patient insurance information in a clear and professional manner * Ability multi-task; to work quickly and accurately while maintaining a positive patient experience * Proficiency in using computer databases including typing accuracy * High level of professionalism and self-motivation * Ability to work at least one evening per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life. We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
    $24k-30k yearly est. 14d ago
  • Patient Care Coordinator

    Carering Health

    Front desk coordinator job in Wilmington, DE

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $19k-39k yearly est. Auto-Apply 35d ago
  • Care Coordinator (Kent County, DE)

    Wraparound Maryland

    Front desk coordinator job in Wilmington, DE

    is for Wraparound Delaware in Kent County Wraparound Maryland, Inc. dba Wraparound Delaware is a non-profit mental health services company focusing on our mission to provide all individuals with the means to inspire, empower and actuate their own unique vision and goals guided by our holistic, person-centered approach. Our vision is for all people to know they are strong. You will have an intricate role in the company's sustainability and meeting goals. Job position description: We are looking for energetic advocates to join our teams. As a Care Coordinator you will be an advocate for the children and families assigned to your caseload. You will provide support and have an ongoing awareness of community resources useful to the child and family. Develop positive relationships with providers in order to ensure access and quality services to the family. Qualifications: BA or BS degree in social work, psychology or related field with extensive experience in human services. Possess relevant experience working with youth and families in the community. Must possess or obtain certification in First Aid and CPR. Willing to submit and pass state, federal and drug screening background check. Active, unrestricted driver's license & reliable personal vehicle. Bilingual preferred but not required. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone at Wraparound Maryland to bring their authentic selves to work every day. As a team member at Wraparound Maryland Inc. youll enjoy: Paid time off Comprehensive benefits package, including health, dental, vision and life insurance Community work as well as in office days Employee Incentive Program Mileage Reimbursement Location: Kent County Work setting: In-person Community based Work location: Remote/Community based Wraparound Maryland, Inc. is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. Wraparound Maryland, Inc. is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process.
    $19k-39k yearly est. 16d ago
  • Patient Care Coordinator

    Patriot Home Care 4.1company rating

    Front desk coordinator job in Wilmington, DE

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $23k-36k yearly est. Auto-Apply 35d ago
  • Medical Receptionist

    Kids and Teens Pediatrics of Dover

    Front desk coordinator job in Dover, DE

    Job DescriptionBenefits: Bonus based on performance Company parties Flexible schedule Free food & snacks Opportunity for advancement Training & development Medical Receptionist Kids and Teens Pediatrics of Dover is dedicated to improving the health and lives of children. As one of the top-rated pediatric practices in Dover, DE, Kids and Teens Pediatrics provides care through a dedicated team of medical providers, staff, and administrators. Providing comprehensive, high-quality care and servicing as an advocate for children and their health has been Kids and Teens Pediatrics' commitment since our establishment in 2015. Our practice and community have grown since our establishment, and today, our practice serves many patients and families in our area. As our practice continuously expands, we seek to add to our medical providers, staff, and administrators team. As a Medical Receptionist at Kids and Teens Pediatrics of Dover, you will collaborate with and work independently from our administrative and clerical staff. Your responsibilities will include greeting visitors, maintaining appointments and providing direction to people in person and over the phone, managing email and phone systems, performing clerical duties, and disseminating information to medical, administrative staff, and management staff. Job Duties: Professionally greet patients, family, and visitors in person or over the phone; answer or refer inquiries as needed. Confirm and schedule appointments Retrieve patient information and documentation the day before the appointment; review to ensure proper documentation is on file. Register new patients upon accurate completion of registration forms and medical record transfer forms by electronically entering demographics, insurance information, and additional information provided in the forms Check-in patients electronically by appointment time and collect appropriate copays and account balances; verify patient demographics and insurance and update system as needed, including scanning new insurance cards; schedule well visits due for patients; address any other open items. Check-out patients electronically and ensure that all requests are fulfilled before the patients departure. Maintain fax and scan portals by distributing to appropriate personnel, and uploading to patient EHR Verify and ensure the distribution of necessary paperwork/forms needed for school, daycare, sports, or other outside services as requested by parent/guardian. Keep office supplies ready by inventorying stock, submitting inventory to management, and verifying receipt of items ordered. Assist management in maintaining the office inventory and placing orders for new materials as needed. Reconcile charges to payments after the business day Maintains a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations. Respect and promote patient confidentiality at all times and follow HIPAA guidelines. Serve and protect the practice by adhering to professional standards, policies, procedures, and federal, state, and local requirements. Demonstrate flexibility and be professional at all times. Adhere to all applicable policies, procedures, rules, and regulations. Other duties as assigned and needed Preferred (and Required) Education and Experience: Minimum of Two-years in customer service [Required] Minimum of One-year of EMR/EHR experience [Preferred] Minimum of Two-years experience in a medical office [Preferred] Minimum of One-year medical terminology [Preferred] High school or Equivalent [Required] Preferred (and Required) Skillset: Excellent Written and Verbal Communication Skills Strong EMR and General Computer Skills Strong Customer Service Skills High Level of Professionalism and Teamwork Intermediate to Fluent Level Spanish [Preferred] Experience: Customer service: 2 years (Required) Medical terminology: 1 year (Preferred) EMR/EHR Systems: 1 year (Preferred
    $27k-33k yearly est. 23d ago
  • Patient Coordinator

    Miravistarehab

    Front desk coordinator job in Newark, DE

    State of Location: Delaware Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Coordinator - Full-time Newark, DE Ivy Rehab for Kids, part of the Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com
    $28k-40k yearly est. Auto-Apply 7d ago
  • Dental Front Desk Scheduler Part-time

    Henrietta Johnson Medical Center 3.4company rating

    Front desk coordinator job in Wilmington, DE

    Under the direct supervision of the Dentist, Dental Front Desk Staff will manage patient appointments, reminders, registrations, insurance, lab cases, internal/external referrals, phone calls, and enforce HJMC policies. Major Responsibilities: The following is illustrative and not all inclusive: Schedule appointments for patients. Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable.) Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. Remind caller of cancellation/no show policy. Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization. Act as a liaison for the patients and the Health Center: Direct calls to other departments as needed. Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls to physicians/practice manager/triage nurse. Service patients: Make reminder calls. Make calls to reschedule appointments. Provide assistance with mailings and other projects as call volume permits. Be current in basic life support Participate as needed, in Quality Improvement Be courteous and professional at all times with patients and co-workers, especially when giving instructions to patients before, during and after dental appointments. Ensure that patient information is kept HIPPA secure. Assist in inventory and ordering of supplies for the dental Other duties as assigned Key Performance Indicators: Provider satisfaction Patient satisfaction Excellent customer service Be courteous and professional at all times with patients and co-workers. Perform all duties listed in the responsibilities section, and those assigned by the dentist HIPAA Statement: The individual will have access to the patient records. Professionalism and confidentiality must be maintained at all times. About Us: Henrietta Johnson Medical Center is a part of a national network of federally funded Community Health Centers that have been serving the community for over 50 years. The mission of Henrietta Johnson Medical Center is committed to increasing access to quality, culturally sensitive and cost-effective comprehensive health care services for the under-served, uninsured, and under-insured individuals throughout the community.
    $27k-32k yearly est. 60d+ ago
  • Front Desk Agent

    Atlantic Sands 4.5company rating

    Front desk coordinator job in Rehoboth Beach, DE

    Job Description About Company: Welcome to Rehoboth's finest hotel, The Atlantic Sands Hotel and Conference Center! Located just feet from the white sands of one of the cleanest beaches in America, the Atlantic Sands Hotel is the perfect place for enjoying not only the beach, but the boutiques and nightlife of the treasured resort town of Rehoboth Beach. Rehoboth Beach, Delaware, is the hub of fun is jam-packed with fun activities: golfing, biking, fishing, arcades, and more. Stay out late with Delaware's tax-free shopping and enjoy the nightlife with delicious restaurants and live entertainment lining the shore. The famous mile-long boardwalk is a spectacle to see right before you dig your toes in the sand and enjoy a beautiful view of the Atlantic Ocean. Our one-square-mile community is located in the mid-Atlantic and is the largest beach resort in the State of Delaware. Known as the “Nation's Summer Capital”, our town was historically branded as the getaway of choice for beach goers from Washington, D.C. Our beach town hosts visitors from all over the country and the world. Many of our award-winning town events have expanded later into the year. Full-time and Part-time opportunities available Weekend, evening, and holiday availability required About Us The Atlantic Sands Hotel is a premier oceanfront hotel located directly on the Rehoboth Beach Boardwalk. Known for our exceptional service, welcoming atmosphere, and unbeatable location, we pride ourselves on creating memorable experiences for every guest who walks through our doors. Position Summary The Front Desk Associate is the first and last point of contact for our guests. This role is essential in delivering outstanding customer service, ensuring smooth check-in and check-out processes, and providing helpful information that enhances the guest experience. Key Responsibilities Greet guests warmly and professionally upon arrival Process guest check-ins and check-outs efficiently and accurately Handle reservations, room assignments, and payment transactions Answer phone calls, emails, and guest inquiries promptly Resolve guest concerns or issues with professionalism and empathy Provide information about hotel amenities, local attractions, and dining options Maintain accurate guest records and follow hotel policies and procedures Collaborate with housekeeping, maintenance, and management to ensure guest satisfaction Uphold cleanliness and organization of the front desk area Qualifications & Skills Previous hotel front desk experience is essential, minimum of one year in a compatible property Strong communication and interpersonal skills Friendly, professional, and guest-focused attitude Ability to multitask in a fast-paced environment Basic computer skills; experience with hotel property management systems essential, and StayNtouch a plus Reliable, punctual, and detail-oriented Must be able to work weekends, holidays, and peak summer season Physical Requirements Ability to stand for extended periods Ability to lift up to 25 lbs. occasionally Ability to work indoors with frequent guest interaction What We Offer Competitive hourly pay (based on experience) Fun, fast-paced beachfront work environment Opportunities for growth within the hotel Employee discounts Supportive and team-oriented culture
    $29k-33k yearly est. 7d ago
  • Hotel Front Desk Agent

    Henlopen Hotel Inc.

    Front desk coordinator job in Rehoboth Beach, DE

    Job Description The Henlopen Hotel is looking for a dedicated Front Desk Agent to greet guests and check them into hotel following established procedures, including but not limited to assuring all necessary information is received and entered into the system, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas. Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety. Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed. Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed. Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt. Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation. Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork. Communication method(s) used: Email Phone In person This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma Work Remotely No Job Type: Full-time Salary: From $15.00 per hour Schedule: 8 hour shift Day shift Night shift Weekend availability Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Shift availability: Day Shift Night Shift Job Type: Seasonal Full-time Salary: From $15.00 per hour Benefits: 401(k) 401(k) matching Health insurance Life insurance Schedule: 8 hour shift Day shift Evening shift Holidays Weekend availability Experience: Hotel experience: 1 year (Preferred)
    $15 hourly 13d ago
  • Hotel Front Desk Agent

    Capano Management Company

    Front desk coordinator job in Rehoboth Beach, DE

    The Henlopen Hotel is looking for a dedicated Front Desk Agent to greet guests and check them into hotel following established procedures, including but not limited to assuring all necessary information is received and entered into the system, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas. Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety. Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed. Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed. Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt. Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation. Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork. Communication method(s) used: Email Phone In person This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma Work Remotely No Job Type: Full-time Salary: From $15.00 per hour Schedule: 8 hour shift Day shift Night shift Weekend availability Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Shift availability: Day Shift Night Shift Job Type: Seasonal Full-time Salary: From $15.00 per hour Benefits: 401(k) 401(k) matching Health insurance Life insurance Schedule: 8 hour shift Day shift Evening shift Holidays Weekend availability Experience: Hotel experience: 1 year (Preferred)
    $15 hourly 40d ago
  • HEALTHCARE ACCESS SPECIALIST

    Cooper University Health Care 4.6company rating

    Front desk coordinator job in Wilmington, DE

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description * The HCA Patient Access Specialist communicates with insurance companies, patients, and healthcare providers to resolve discrepancies, update records, and ensure proper billing. Accuracy is crucial to prevent claim denials and facilitate smooth reimbursement processes. This role requires attention to detail, strong organizational skills, knowledge of insurance policies, sense of urgency to meet time-sensitive insurance requirements, and effective communication skills to navigate the complexities of healthcare billing. * The HCA Patient Access Specialist is responsible for ensuring quality patient registration, validation, and verification of insurance information. Collects and reviews all patient insurance information needed to complete the benefit verification process. Investigates missing data needed to complete the verification process. Troubleshoots and seeks solutions to problems related to questions and concerns over health insurance coverage. Knowledgeable with coordination of benefits and completing MSPQ episodically to ensure proper coordination for Medicare recipients. Additional responsibilities include point of service collections, positive telephone etiquette, and patient satisfaction in support of Cooper University Hospital Mission and Core Values. Must be able to work independently and as a team with an enthusiastic personality. * Knowledgeable of state and federal government funding programs such as Medicare, Medicaid, and requirements to satisfy timely notification of rights as it pertains to these programs. Additionally, securing and delivering proper correspondence needed to satisfy those requirements such as CMS IMM, CMS MOON, NJ Observation, and CMS NSA forms. * Uses all modes of electronic insurance verification, RTE, portals such as NaviNet, Availity, PEAR, Notivasphere, insurance verification websites as well as telephonic verification as needed. When appropriate, ensures the payer receives a Notice of Admission on all admissions, scheduled and non - scheduled, within 24 - hours or the next business day. Submits notice of admissions to all payors via electronic portal or fax transmittal as appropriate and timely. * The HCA Patient Access Specialist communicates as appropriate with the physicians, NJ Medical Examiners, the Sharing Network, and Funeral Directors to ensure timely handling of deceased patients. Initiates electronic death record via NJ EDRS. Experience Required * 2 years in - Minimum one year of registration or billing experience working in a medical facility. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * 3-5 years preferred. * Preferred Experience includes: * Minimum one year of registration or billing experience working in a medical facility. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * Epic experience preferred Education Requirements High School Diploma or Equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification or HFMA Certified Revenue Cycle certification (Preferred) Special Requirements * Excellent verbal and written communications skills * Experienced in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, * registration, and billing systems. * Exceptional customer service and interpersonal skills * Proficiency in working with payor on-line portals, i.e., NaviNet, Passport, Availity, and other third-party eligibility systems preferred.
    $31k-35k yearly est. 1d ago
  • Patient Care Coordinator-Lewes Delaware

    Aquacare & Fitness Forum Physical Therapy 3.7company rating

    Front desk coordinator job in Lewes, DE

    Job Description Are you passionate about providing exceptional service and creating a welcoming environment for patients? Join our dedicated team as a Patient Care Coordinator at Aquacare Physical Therapy and make a meaningful impact in our patients' lives. Job Duties and Requirements: Welcome patients and visitors with a pleasant demeanor. Schedule appointments efficiently. Assist patients with paperwork and outcome measures. Collect copayments and reconcile daily postings. Address patient questions and redirect as needed. Maintain a neat reception area. Complete reports and follow-ups accurately. Skills and Qualifications: Strong customer service and multitasking skills. Knowledge of healthcare terminology and basic office procedures. Ability to maintain confidentiality and use computer applications effectively. Excellent organizational and communication skills. High attention to detail. Education and Experience: High school graduate or equivalent. Experience in physical therapy or healthcare office preferred. Proficiency with Microsoft Office and Google Sheets. Physical Requirements: Prolonged sitting and computer use. Ability to lift up to 15 pounds. What You Bring A welcoming and empathetic approach that ensures patients feel comfortable and valued. Problem-solving skills and adaptability to manage patient needs. Proactive attitude to enhance patient satisfaction. Dedication to high standards of patient care and team contribution. Flexibility in a fast-paced environment. Our Culture and Values At Aquacare & Fitness Forum PT, we pride ourselves on a culture that prioritizes compassion, professionalism, and high-quality patient care. We foster an environment of respect, innovation, and continuous improvement, believing in the importance of empowering both patients and staff. Our values are rooted in kindness, teamwork, and the belief that everyone deserves the opportunity to reach their fullest potential. Why Join Us? Be part of a respected and patient-focused organization. Work alongside professionals who value growth, learning, and mutual support. Contribute to a mission-driven team dedicated to health and wellness. If you have a passion for patient care and the skills to excel in a dynamic, supportive environment, we would love to hear from you. Apply today and help us make a difference! Join a Team Where You Can Grow, Specialize, and Make a Difference! For over 26 years, Aquacare & Fitness Forum Physical Therapy has proudly delivered premier outpatient physical therapy services across Maryland and Delaware as a locally owned and operated practice. We're committed to helping our clinicians specialize in their fields of interest-supporting professional growth through mentorship and continuing education. Our specialty services are designed to meet the diverse needs of our community and include: Specialty Areas: ✅ Orthopedic Rehabilitation ✅ OP Home Visits (PT PLUS) ✅ Aquatic Therapy ✅ Sports Rehabilitation (Aquacare Athletics) ✅ Balance & Vestibular Therapy ✅ Dance Rehabilitation ✅ Lymphedema Treatment ✅ Neurological Rehabilitation ✅ Pelvic Floor Therapy ✅ Women's Health At Aquacare & Fitness Forum PT, you'll be part of a collaborative, patient-centered team that values quality care and clinical excellence. Powered by JazzHR DwjrJT0usI
    $21k-33k yearly est. 13d ago
  • Patient Access I- Part Time Overnight

    Brigham and Women's Hospital 4.6company rating

    Front desk coordinator job in Dover, DE

    Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The salary range starts at $18.50 an hour and goes up depending on experience. Job Summary Thursday & Friday 11pm -6:30am Saturday 8pm -7am Night Shift Differential $4 more an hour and weekend differential an additional $2.75 more an hour. Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Qualifications Essential Functions * Greet patients in a professional and friendly manner * Collect and verify patient demographic and insurance information, as well as enter information into systems * Schedule appointments and confirm patient information * Explain insurance and billing policies/procedures to patients * Process payments and provide receipts * Obtain pre-authorization for procedures as needed * Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of medical terminology and insurance verification procedures preferred. * Ability to work in a fast-paced environment and handle multiple tasks. * Excellent communication and interpersonal skills. * Strong attention to detail and problem-solving abilities. * Basic computer proficiency. Additional Job Details (if applicable) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 49d ago
  • Medical Receptionist

    Simon Eye Associates 4.7company rating

    Front desk coordinator job in Wilmington, DE

    Job Description Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates. What You'll Do: Accurately enter and communicate patient charges Collect co-payments from patients as required by insurance guidelines Review registration information on file, verify insurance plan information Update and maintain patient insurance and demographic information Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Schedule patient appointments Communicate with providers and staff throughout daily events What You'll Need: At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment Ability to understand and communicate patient insurance information in a clear and professional manner Ability multi-task; to work quickly and accurately while maintaining a positive patient experience Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work at least one evening per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades! Powered by JazzHR PE6LYW9xss
    $24k-30k yearly est. 15d ago
  • Medical Receptionist

    Simon Eye Associates 4.7company rating

    Front desk coordinator job in Rehoboth Beach, DE

    Job Description Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates. What You'll Do: Accurately enter and communicate patient charges Collect co-payments from patients as required by insurance guidelines Review registration information on file, verify insurance plan information Update and maintain patient insurance and demographic information Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Schedule patient appointments Communicate with providers and staff throughout daily events What You'll Need: At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment Ability to understand and communicate patient insurance information in a clear and professional manner Ability multi-task; to work quickly and accurately while maintaining a positive patient experience Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work at least one evening per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades! Powered by JazzHR ja Gdl718TC
    $24k-30k yearly est. 5d ago

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