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Front desk secretary vs department secretary

The differences between front desk secretaries and department secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk secretary and a department secretary. Additionally, a department secretary has an average salary of $35,473, which is higher than the $33,351 average annual salary of a front desk secretary.

The top three skills for a front desk secretary include patients, front desk and phone calls. The most important skills for a department secretary are patients, customer service, and data entry.

Front desk secretary vs department secretary overview

Front Desk SecretaryDepartment Secretary
Yearly salary$33,351$35,473
Hourly rate$16.03$17.05
Growth rate-8%-8%
Number of jobs80,99680,303
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 39%
Average age5050
Years of experience22

Front desk secretary vs department secretary salary

Front desk secretaries and department secretaries have different pay scales, as shown below.

Front Desk SecretaryDepartment Secretary
Average salary$33,351$35,473
Salary rangeBetween $26,000 And $42,000Between $26,000 And $47,000
Highest paying City-Oakland, CA
Highest paying state-California
Best paying company-Brigham and Women's Hospital
Best paying industry-Government

Differences between front desk secretary and department secretary education

There are a few differences between a front desk secretary and a department secretary in terms of educational background:

Front Desk SecretaryDepartment Secretary
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Front desk secretary vs department secretary demographics

Here are the differences between front desk secretaries' and department secretaries' demographics:

Front Desk SecretaryDepartment Secretary
Average age5050
Gender ratioMale, 10.3% Female, 89.7%Male, 7.0% Female, 93.0%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between front desk secretary and department secretary duties and responsibilities

Front desk secretary example responsibilities.

  • Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
  • Correspond with insurance companies and workers comp offices regarding patients benefit coverage and to retrieve authorizations when need for physical therapy.
  • Prepare PowerPoint inspection reports for existing clients.
  • Prepare and distribute financial documents including payroll.
  • Follow HIPAA regulations for handling confidential information.
  • Distribute weekly payroll checks; complete timely data entry of require information.
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Department secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Volunteer for ISO auditor duties to ensure ISO procedures are followed for certification.
  • Perform payroll functions, including maintaining timekeeping information and processing and submitting payroll.
  • Prepare materials for monthly board of directors meetings including PowerPoint presentations, agendas and minutes.
  • Complete all payroll documentation, enter all payroll documentation into computer program, and submit to payroll department.
  • Create PowerPoint presentations used for business development, organize files and develop spreadsheets, fax reports and scan documents.
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Front desk secretary vs department secretary skills

Common front desk secretary skills
  • Patients, 22%
  • Front Desk, 15%
  • Phone Calls, 11%
  • Customer Service, 9%
  • Appointment Scheduling, 6%
  • Patient Demographics, 6%
Common department secretary skills
  • Patients, 22%
  • Customer Service, 10%
  • Data Entry, 7%
  • Medical Terminology, 7%
  • Patient Care, 4%
  • Word Processing, 4%

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