Front desk secretary vs front desk coordinator

Differences between front desk secretary and front desk coordinator duties and responsibilities

Front desk secretary example responsibilities.

• Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
• Correspond with insurance companies and workers comp offices regarding patients benefit coverage and to retrieve authorizations when need for physical therapy.
• Prepare PowerPoint inspection reports for existing clients.
• Prepare and distribute financial documents including payroll.
• Follow HIPAA regulations for handling confidential information.
• Distribute weekly payroll checks; complete timely data entry of require information.
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Front desk coordinator example responsibilities.

• File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
• Manage check-in and registration process for all appointments including physician appointments and medical imaging.
• Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
• Enter patient demographics into computer utilize EMR system.
• Verify insurance coverage for require procedures and assist patients with alternative options for payments.
• Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.
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