Front desk secretary vs front desk representative

Differences between front desk secretary and front desk representative duties and responsibilities

Front desk secretary example responsibilities.

• Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
• Correspond with insurance companies and workers comp offices regarding patients benefit coverage and to retrieve authorizations when need for physical therapy.
• Prepare PowerPoint inspection reports for existing clients.
• Prepare and distribute financial documents including payroll.
• Follow HIPAA regulations for handling confidential information.
• Distribute weekly payroll checks; complete timely data entry of require information.
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Front desk representative example responsibilities.

• Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
• Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
• Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
• Enter new and existing student information into MindBody.
• Assist customers with setting up classes through MINDBODY.
• Provide problem resolution services for guests and act as a professional representative for Simon while following myriad corporate policies and procedures.