Front desk secretary vs service secretary

The differences between front desk secretaries and service secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front desk secretary and a service secretary. Additionally, a front desk secretary has an average salary of $33,351, which is higher than the $30,948 average annual salary of a service secretary.

The top three skills for a front desk secretary include patients, front desk and phone calls. The most important skills for a service secretary are patients, customer service, and data entry.

Front desk secretary vs service secretary overview

	Front Desk Secretary	Service Secretary
Yearly salary	$33,351	$30,948
Hourly rate	$16.03	$14.88
Growth rate	-8%	-8%
Number of jobs	80,996	25,307
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 30%
Average age	50	50
Years of experience	2	2

Front desk secretary vs service secretary salary

Front desk secretaries and service secretaries have different pay scales, as shown below.

	Front Desk Secretary	Service Secretary
Average salary	$33,351	$30,948
Salary range	Between $26,000 And $42,000	Between $22,000 And $42,000
Highest paying City	-	East Hartford, CT
Highest paying state	-	Connecticut
Best paying company	-	EastHartford Schools
Best paying industry	-	Manufacturing

Differences between front desk secretary and service secretary education

There are a few differences between a front desk secretary and a service secretary in terms of educational background:

	Front Desk Secretary	Service Secretary
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 30%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Front desk secretary vs service secretary demographics

Here are the differences between front desk secretaries' and service secretaries' demographics:

	Front Desk Secretary	Service Secretary
Average age	50	50
Gender ratio	Male, 10.3% Female, 89.7%	Male, 7.0% Female, 93.0%
Race ratio	Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%	Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between front desk secretary and service secretary duties and responsibilities

Front desk secretary example responsibilities.

Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
Correspond with insurance companies and workers comp offices regarding patients benefit coverage and to retrieve authorizations when need for physical therapy.
Prepare PowerPoint inspection reports for existing clients.
Prepare and distribute financial documents including payroll.
Follow HIPAA regulations for handling confidential information.
Distribute weekly payroll checks; complete timely data entry of require information.

Service secretary example responsibilities.

Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
Assist payroll administrator with completing bi-weekly payroll.
Compose and edit PowerPoint presentations for physicians.
Develop several PowerPoint presentations utilize for training purposes.
Developed/Implemented/Monitore annual budgets and payroll system for both departments.
Demonstrate professional integrity and tactful handling of confidential and protect health information according to HIPAA and administrative policy guidelines.

Front desk secretary vs service secretary skills

Common front desk secretary skills

Patients, 22%
Front Desk, 15%
Phone Calls, 11%
Customer Service, 9%
Appointment Scheduling, 6%
Patient Demographics, 6%

Common service secretary skills

Patients, 14%
Customer Service, 14%
Data Entry, 9%
Payroll, 7%
Telephone Calls, 7%
Word Processing, 6%

Front Desk Secretary vs. similar jobs

Front Desk Secretary related careers

Front Desk Secretary related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Front Desk Secretary
Front Desk Secretary vs Service Secretary

Updated January 8, 2025

Browse office and administrative jobs