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Front desk supervisor vs billing supervisor

The differences between front desk supervisors and billing supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk supervisor and a billing supervisor. Additionally, a billing supervisor has an average salary of $56,255, which is higher than the $34,885 average annual salary of a front desk supervisor.

The top three skills for a front desk supervisor include reservations, guest service and room availability. The most important skills for a billing supervisor are customer service, patients, and billing procedures.

Front desk supervisor vs billing supervisor overview

Front Desk SupervisorBilling Supervisor
Yearly salary$34,885$56,255
Hourly rate$16.77$27.05
Growth rate--3%
Number of jobs69,80238,525
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 44%
Average age4747
Years of experience66

What does a front desk supervisor do?

The primary role of front desk supervisors is to oversee the front desk of an establishment. Their duties and responsibilities include welcoming guests, taking their personal information, and selecting the rooms that suit their needs. Other responsibilities also include communicating and guiding other hotel staff members, providing extra services as requested by guests, and resolving any problems that might experience by guests. You are more likely to be hired as a front desk supervisor if you meet several qualifications that include having relevant hotel experience, attention to detail, and committed to delivering the best customer service.

What does a billing supervisor do?

A billing supervisor is primarily in charge of spearheading and overseeing the billing procedures of a company. Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing processes. They must also monitor all procedures, ensuring it complies with the company's policies. Furthermore, as a supervisor, they must lead and encourage the workforce to reach goals while implementing the rules and regulations of the company.

Front desk supervisor vs billing supervisor salary

Front desk supervisors and billing supervisors have different pay scales, as shown below.

Front Desk SupervisorBilling Supervisor
Average salary$34,885$56,255
Salary rangeBetween $26,000 And $45,000Between $38,000 And $82,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateHawaiiRhode Island
Best paying companyPunderson Manor Lodge & Conference CenterWpp Us Holdings Inc
Best paying industryRetailProfessional

Differences between front desk supervisor and billing supervisor education

There are a few differences between a front desk supervisor and a billing supervisor in terms of educational background:

Front Desk SupervisorBilling Supervisor
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeCornell UniversityUniversity of Pennsylvania

Front desk supervisor vs billing supervisor demographics

Here are the differences between front desk supervisors' and billing supervisors' demographics:

Front Desk SupervisorBilling Supervisor
Average age4747
Gender ratioMale, 32.7% Female, 67.3%Male, 22.3% Female, 77.7%
Race ratioBlack or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between front desk supervisor and billing supervisor duties and responsibilities

Front desk supervisor example responsibilities.

  • Organize all large group events, manage company website and Facebook page.
  • Utilize extensive manage care knowledge including Medicare, Medicaid, and Tricare to support business objectives.
  • Manage the doctor's agenda, reception area, phone calls, emails, POS system, and accounts receivables.
  • Manage POS deposits and reconciliations for membership and accessory sales.
  • Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
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Billing supervisor example responsibilities.

  • Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
  • Conduct regular meetings to update and presents issues of third party billing and ICD-9 and CPT changes that require management review
  • Supervise activities inclusive of all order entry, invoicing, payroll entry and annual inventory control functions.
  • Post payments and prepare daily deposits, write checks, answer phones, collections, filing and pass out payroll checks.
  • Review clinical documentation and provide education and recommendations in preparation for ICD-10.
  • Facilitate effective communication and working relationships with other departments regarding Medicare and Medicaid requirements.
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Front desk supervisor vs billing supervisor skills

Common front desk supervisor skills
  • Reservations, 23%
  • Guest Service, 10%
  • Room Availability, 7%
  • Computer System, 4%
  • Customer Service, 4%
  • Guest Rooms, 3%
Common billing supervisor skills
  • Customer Service, 15%
  • Patients, 13%
  • Billing Procedures, 6%
  • Medicaid, 5%
  • Billing Issues, 4%
  • Billing System, 4%

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