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The differences between front desk supervisors and billing supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk supervisor and a billing supervisor. Additionally, a billing supervisor has an average salary of $56,255, which is higher than the $34,885 average annual salary of a front desk supervisor.
The top three skills for a front desk supervisor include reservations, guest service and room availability. The most important skills for a billing supervisor are customer service, patients, and billing procedures.
| Front Desk Supervisor | Billing Supervisor | |
| Yearly salary | $34,885 | $56,255 |
| Hourly rate | $16.77 | $27.05 |
| Growth rate | - | -3% |
| Number of jobs | 69,802 | 38,525 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 44% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
The primary role of front desk supervisors is to oversee the front desk of an establishment. Their duties and responsibilities include welcoming guests, taking their personal information, and selecting the rooms that suit their needs. Other responsibilities also include communicating and guiding other hotel staff members, providing extra services as requested by guests, and resolving any problems that might experience by guests. You are more likely to be hired as a front desk supervisor if you meet several qualifications that include having relevant hotel experience, attention to detail, and committed to delivering the best customer service.
A billing supervisor is primarily in charge of spearheading and overseeing the billing procedures of a company. Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing processes. They must also monitor all procedures, ensuring it complies with the company's policies. Furthermore, as a supervisor, they must lead and encourage the workforce to reach goals while implementing the rules and regulations of the company.
Front desk supervisors and billing supervisors have different pay scales, as shown below.
| Front Desk Supervisor | Billing Supervisor | |
| Average salary | $34,885 | $56,255 |
| Salary range | Between $26,000 And $45,000 | Between $38,000 And $82,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | Hawaii | Rhode Island |
| Best paying company | Punderson Manor Lodge & Conference Center | Wpp Us Holdings Inc |
| Best paying industry | Retail | Professional |
There are a few differences between a front desk supervisor and a billing supervisor in terms of educational background:
| Front Desk Supervisor | Billing Supervisor | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | Cornell University | University of Pennsylvania |
Here are the differences between front desk supervisors' and billing supervisors' demographics:
| Front Desk Supervisor | Billing Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 32.7% Female, 67.3% | Male, 22.3% Female, 77.7% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |