Front desk supervisor vs senior supervisor

The differences between front desk supervisors and senior supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk supervisor and a senior supervisor. Additionally, a senior supervisor has an average salary of $61,146, which is higher than the $34,885 average annual salary of a front desk supervisor.

The top three skills for a front desk supervisor include reservations, guest service and room availability. The most important skills for a senior supervisor are rehabilitation, safety procedures, and continuous improvement.

Front desk supervisor vs senior supervisor overview

	Front Desk Supervisor	Senior Supervisor
Yearly salary	$34,885	$61,146
Hourly rate	$16.77	$29.40
Growth rate	-	6%
Number of jobs	69,802	38,600
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 57%
Average age	47	47
Years of experience	6	6

What does a front desk supervisor do?

The primary role of front desk supervisors is to oversee the front desk of an establishment. Their duties and responsibilities include welcoming guests, taking their personal information, and selecting the rooms that suit their needs. Other responsibilities also include communicating and guiding other hotel staff members, providing extra services as requested by guests, and resolving any problems that might experience by guests. You are more likely to be hired as a front desk supervisor if you meet several qualifications that include having relevant hotel experience, attention to detail, and committed to delivering the best customer service.

What does a senior supervisor do?

A senior supervisor is responsible for overseeing staff work and ensures that employees reach weekly or monthly quotas and other production commitments. To complete the deadlines, a senior supervisor must diligently communicate with project team leaders to ensure task completion within the agreed deadline. A senior supervisor also monitors employee productivity and provides constructive feedback. They also offer coaching to develop team members and serve as a bridge between upper management and subordinates in ways that comply with the company's vision and mission.

Front desk supervisor vs senior supervisor salary

Front desk supervisors and senior supervisors have different pay scales, as shown below.

	Front Desk Supervisor	Senior Supervisor
Average salary	$34,885	$61,146
Salary range	Between $26,000 And $45,000	Between $35,000 And $104,000
Highest paying City	Washington, DC	San Francisco, CA
Highest paying state	Hawaii	New York
Best paying company	Punderson Manor Lodge & Conference Center	Western Digital
Best paying industry	Retail	-

Differences between front desk supervisor and senior supervisor education

There are a few differences between a front desk supervisor and a senior supervisor in terms of educational background:

	Front Desk Supervisor	Senior Supervisor
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front desk supervisor vs senior supervisor demographics

Here are the differences between front desk supervisors' and senior supervisors' demographics:

	Front Desk Supervisor	Senior Supervisor
Average age	47	47
Gender ratio	Male, 32.7% Female, 67.3%	Male, 65.8% Female, 34.2%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between front desk supervisor and senior supervisor duties and responsibilities

Front desk supervisor example responsibilities.

Organize all large group events, manage company website and Facebook page.
Utilize extensive manage care knowledge including Medicare, Medicaid, and Tricare to support business objectives.
Manage the doctor's agenda, reception area, phone calls, emails, POS system, and accounts receivables.
Manage POS deposits and reconciliations for membership and accessory sales.
Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.

Senior supervisor example responsibilities.

Analyze the KPIs and provide recommendation in order to attain or maintain the accepted values of KPIs.
Supervise and manage a team of 33 personnel including DOD contractors and linguist training over 3,000 soldiers on a daily basis.
Manage employment-related taxation issues including assisting clients with their annual obligations.
Manage timeliness, accuracy, and maintenance of publish content via Microsoft SharePoint.
Develop community sites within SharePoint to allow all team members to effectively manage assign inventory listings, and record keeping.
Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.

Front desk supervisor vs senior supervisor skills

Common front desk supervisor skills

Reservations, 23%
Guest Service, 10%
Room Availability, 7%
Computer System, 4%
Customer Service, 4%
Guest Rooms, 3%

Common senior supervisor skills

Rehabilitation, 12%
Safety Procedures, 8%
Continuous Improvement, 6%
OSHA, 4%
SR, 4%
Logistics, 4%

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Front Desk Supervisor
Front Desk Supervisor vs Senior Supervisor

Updated January 8, 2025

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