Front desk supervisor vs staff supervisor

The differences between front desk supervisors and staff supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk supervisor and a staff supervisor. Additionally, a staff supervisor has an average salary of $48,991, which is higher than the $34,885 average annual salary of a front desk supervisor.

The top three skills for a front desk supervisor include reservations, guest service and room availability. The most important skills for a staff supervisor are patients, home health, and customer service.

Front desk supervisor vs staff supervisor overview

	Front Desk Supervisor	Staff Supervisor
Yearly salary	$34,885	$48,991
Hourly rate	$16.77	$23.55
Growth rate	-	-
Number of jobs	69,802	93,676
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

What does a front desk supervisor do?

The primary role of front desk supervisors is to oversee the front desk of an establishment. Their duties and responsibilities include welcoming guests, taking their personal information, and selecting the rooms that suit their needs. Other responsibilities also include communicating and guiding other hotel staff members, providing extra services as requested by guests, and resolving any problems that might experience by guests. You are more likely to be hired as a front desk supervisor if you meet several qualifications that include having relevant hotel experience, attention to detail, and committed to delivering the best customer service.

What does a staff supervisor do?

A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

Front desk supervisor vs staff supervisor salary

Front desk supervisors and staff supervisors have different pay scales, as shown below.

	Front Desk Supervisor	Staff Supervisor
Average salary	$34,885	$48,991
Salary range	Between $26,000 And $45,000	Between $34,000 And $70,000
Highest paying City	Washington, DC	-
Highest paying state	Hawaii	-
Best paying company	Punderson Manor Lodge & Conference Center	-
Best paying industry	Retail	-

Differences between front desk supervisor and staff supervisor education

There are a few differences between a front desk supervisor and a staff supervisor in terms of educational background:

	Front Desk Supervisor	Staff Supervisor
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front desk supervisor vs staff supervisor demographics

Here are the differences between front desk supervisors' and staff supervisors' demographics:

	Front Desk Supervisor	Staff Supervisor
Average age	47	47
Gender ratio	Male, 32.7% Female, 67.3%	Male, 46.7% Female, 53.3%
Race ratio	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.1% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front desk supervisor and staff supervisor duties and responsibilities

Front desk supervisor example responsibilities.

Organize all large group events, manage company website and Facebook page.
Utilize extensive manage care knowledge including Medicare, Medicaid, and Tricare to support business objectives.
Manage the doctor's agenda, reception area, phone calls, emails, POS system, and accounts receivables.
Manage POS deposits and reconciliations for membership and accessory sales.
Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.

Staff supervisor example responsibilities.

Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
Certify instructor for employee CPR a certification.
Use POS system to settle customer payments.
Supervise the shift and run the floor scrubber.

Front desk supervisor vs staff supervisor skills

Common front desk supervisor skills

Reservations, 23%
Guest Service, 10%
Room Availability, 7%
Computer System, 4%
Customer Service, 4%
Guest Rooms, 3%

Common staff supervisor skills

Patients, 18%
Home Health, 13%
Customer Service, 12%
Rehabilitation, 8%
Safety Procedures, 8%
Direct Supervision, 8%

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Office and Administrative Industry
Front Desk Supervisor
Front Desk Supervisor vs Staff Supervisor

Updated January 8, 2025

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