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The differences between front desk supervisors and team supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk supervisor and a team supervisor. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $34,885 average annual salary of a front desk supervisor.
The top three skills for a front desk supervisor include reservations, guest service and room availability. The most important skills for a team supervisor are direct supervision, safety procedures, and sales associates.
| Front Desk Supervisor | Team Supervisor | |
| Yearly salary | $34,885 | $58,718 |
| Hourly rate | $16.77 | $28.23 |
| Growth rate | - | - |
| Number of jobs | 69,802 | 102,766 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 48% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
The primary role of front desk supervisors is to oversee the front desk of an establishment. Their duties and responsibilities include welcoming guests, taking their personal information, and selecting the rooms that suit their needs. Other responsibilities also include communicating and guiding other hotel staff members, providing extra services as requested by guests, and resolving any problems that might experience by guests. You are more likely to be hired as a front desk supervisor if you meet several qualifications that include having relevant hotel experience, attention to detail, and committed to delivering the best customer service.
The responsibilities of a team supervisor depend on one's place or industry of employment. Most of the time, it is their role to oversee operations and work performance within the team, delegate tasks, set the budget and sales target, train new members of the workforce, and ensure to meet all goals while maintaining efficiency in all aspects. Furthermore, as a team supervisor, it is essential to lead and encourage the staff to their fullest potential and implement the workplace's policies.
Front desk supervisors and team supervisors have different pay scales, as shown below.
| Front Desk Supervisor | Team Supervisor | |
| Average salary | $34,885 | $58,718 |
| Salary range | Between $26,000 And $45,000 | Between $37,000 And $92,000 |
| Highest paying City | Washington, DC | Newark, NJ |
| Highest paying state | Hawaii | New Jersey |
| Best paying company | Punderson Manor Lodge & Conference Center | State Street |
| Best paying industry | Retail | - |
There are a few differences between a front desk supervisor and a team supervisor in terms of educational background:
| Front Desk Supervisor | Team Supervisor | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | Cornell University | California State University - Bakersfield |
Here are the differences between front desk supervisors' and team supervisors' demographics:
| Front Desk Supervisor | Team Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 32.7% Female, 67.3% | Male, 58.6% Female, 41.4% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6% | Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |