Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between front end associates and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front end associate has an average salary of $31,705, which is higher than the $26,933 average annual salary of a customer service associate/cashier.
The top three skills for a front end associate include customer service, front end and kids. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.
| Front End Associate | Customer Service Associate/Cashier | |
| Yearly salary | $31,705 | $26,933 |
| Hourly rate | $15.24 | $12.95 |
| Growth rate | -10% | -4% |
| Number of jobs | 387,547 | 253,728 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | High School Diploma, 41% |
| Average age | 34 | 40 |
| Years of experience | - | 12 |
A front end associate is responsible for processing payment transactions and handling the cash register for the customers. Front end associates inspect the quality of the items, including the labeling, and call for a replacement for any defects immediately. They also respond to the customers' inquiries and concerns, escalate high-level complaints, and issue refunds as necessary. A front end associate verifies the sales reports within the cash register and resolves balance discrepancies before submitting to the attending supervisor.
A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.
Front end associates and customer service associate/cashiers have different pay scales, as shown below.
| Front End Associate | Customer Service Associate/Cashier | |
| Average salary | $31,705 | $26,933 |
| Salary range | Between $25,000 And $39,000 | Between $21,000 And $33,000 |
| Highest paying City | - | - |
| Highest paying state | - | - |
| Best paying company | - | - |
| Best paying industry | - | - |
There are a few differences between a front end associate and a customer service associate/cashier in terms of educational background:
| Front End Associate | Customer Service Associate/Cashier | |
| Most common degree | Bachelor's Degree, 38% | High School Diploma, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between front end associates' and customer service associate/cashiers' demographics:
| Front End Associate | Customer Service Associate/Cashier | |
| Average age | 34 | 40 |
| Gender ratio | Male, 48.9% Female, 51.1% | Male, 24.4% Female, 75.6% |
| Race ratio | Black or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 16.9% Asian, 7.5% White, 59.8% American Indian and Alaska Native, 1.0% | Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 5% | 7% |