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The differences between front end leads and front desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end lead and a front desk manager. Additionally, a front end lead has an average salary of $44,664, which is higher than the $40,802 average annual salary of a front desk manager.
The top three skills for a front end lead include customer service, math and checkout. The most important skills for a front desk manager are front desk operations, reservations, and customer service.
| Front End Lead | Front Desk Manager | |
| Yearly salary | $44,664 | $40,802 |
| Hourly rate | $21.47 | $19.62 |
| Growth rate | -4% | - |
| Number of jobs | 63,286 | 54,551 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 47% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Front end leads are skilled professionals who work at retail stores to provide assistance in proper store operation as well as leadership to assigned personnel. These leads must ensure that the functions of the store's sales floor are running smoothly and effectively while providing excellent and efficient customer service. They are required to help train and develop store employees to perform a variety of production and retail duties. Front end leads must also maintain the store area by cleaning glass cases, straightening the cash register area, and stocking the area with supplies.
A front desk manager is an employee employed to manage a hotel's reception area, coordinate all front desk activities, and supervise the support staff. A manager is expected to handle guest complaints and schedule training for front desk staff. Apart from handling hotel guests, a front desk manager must be able to handle cash, accounting procedures, and general administration. A manager should also possess talents such as multitask, manage time as well as proficient in computer skills.
Front end leads and front desk managers have different pay scales, as shown below.
| Front End Lead | Front Desk Manager | |
| Average salary | $44,664 | $40,802 |
| Salary range | Between $15,000 And $132,000 | Between $27,000 And $59,000 |
| Highest paying City | Boston, MA | New York, NY |
| Highest paying state | New Hampshire | New York |
| Best paying company | Goldman Sachs | RH |
| Best paying industry | Technology | Hospitality |
There are a few differences between a front end lead and a front desk manager in terms of educational background:
| Front End Lead | Front Desk Manager | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Cornell University |
Here are the differences between front end leads' and front desk managers' demographics:
| Front End Lead | Front Desk Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.7% Female, 68.3% | Male, 31.4% Female, 68.6% |
| Race ratio | Black or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 17.9% Asian, 5.9% White, 61.2% American Indian and Alaska Native, 0.7% | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |