Front office agent vs certified medical technician

The differences between front office agents and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $34,773 average annual salary of a front office agent.

The top three skills for a front office agent include reservations, hotel services and excellent guest. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Front office agent vs certified medical technician overview

	Front Office Agent	Certified Medical Technician
Yearly salary	$34,773	$38,859
Hourly rate	$16.72	$18.68
Growth rate	-	5%
Number of jobs	106,130	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 28%
Average age	37	44
Years of experience	-	12

What does a front office agent do?

Front office agents are a part of a corporation that comes in touch with clients like the marketing, sales, and repair departments. In general offices, the agents can discover more information about the customer by asking them questions, also helping the purchasers out. Agents working within the front office can also affect simple tasks, like checking out emails and printing and typing works. Front office agents used different technologies, too, like using printers, fax machines, and phones.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Front office agent vs certified medical technician salary

Front office agents and certified medical technicians have different pay scales, as shown below.

	Front Office Agent	Certified Medical Technician
Average salary	$34,773	$38,859
Salary range	Between $28,000 And $42,000	Between $28,000 And $53,000
Highest paying City	-	Denton, TX
Highest paying state	-	Alaska
Best paying company	-	Favorite Healthcare Staffing
Best paying industry	-	Health Care

Differences between front office agent and certified medical technician education

There are a few differences between a front office agent and a certified medical technician in terms of educational background:

	Front Office Agent	Certified Medical Technician
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	-	University of Connecticut

Front office agent vs certified medical technician demographics

Here are the differences between front office agents' and certified medical technicians' demographics:

	Front Office Agent	Certified Medical Technician
Average age	37	44
Gender ratio	Male, 39.2% Female, 60.8%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 9.5% Unknown, 7.3% Hispanic or Latino, 23.7% Asian, 11.7% White, 46.1% American Indian and Alaska Native, 1.8%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	13%	8%

Differences between front office agent and certified medical technician duties and responsibilities

Front office agent example responsibilities.

Used EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Accommodate special requests whenever possible including making same day reservations and future reservations when necessary.
Adhere to all cashiering procedures and act as PBX operator at designate times.
Enter in and record wake up call requests then deliver it to the PBX.
Detail group resumes insuring that all VIP's are blocked and special requests and amenities are in place.
Facilitate VIP treatment for frequent guests with information supply to department management.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Front office agent vs certified medical technician skills

Common front office agent skills

Reservations, 24%
Hotel Services, 14%
Excellent Guest, 6%
Cleanliness, 5%
Hotel Reservations, 4%
Guest Service, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

Front Office Agent vs. similar jobs

Front Office Agent related careers

Front Office Agent related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Front Office Agent
Front Office Agent vs Certified Medical Technician

Updated January 8, 2025

Browse office and administrative jobs