Front service clerk vs customer service associate

Differences between front service clerk and customer service associate duties and responsibilities

Front service clerk example responsibilities.

• Conduct routine inspections and manage mechanics payroll data utilizing ADP.
• Prove precise money-handling skills by operating computerize cash register, mobile scanners, and affiliate POS systems.
• Scan and handle merchandise, facilitate minor customer concerns and requests, and operate POS system including cash handling.
• Cater to customers-Bag groceries and escort customers to vehicles-Retrieve carts from parking lot-Some cleaning require
• Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
• Demonstrate ability to assist customers in signing up for Costco memberships and renewing new memberships.

Customer service associate example responsibilities.

• Manage and calculate daily cash deposits and prepare daily payroll ledgers.
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Use excellent phone and customer service etiquette while navigating through multiple windows simultaneously.
• Provide excellent customer service to hundreds of satisfy customers, bag groceries with speed and efficiency
• Perform upselling on every call.
• Train in flight emergencies, hazardous materials and CPR.
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