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The differences between hub associates and call center associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a hub associate and a call center associate. Additionally, a hub associate has an average salary of $38,331, which is higher than the $31,363 average annual salary of a call center associate.
The top three skills for a hub associate include customer complaints, credit card payments and computer system. The most important skills for a call center associate are patients, inbound calls, and customer service.
Hub associates and call center associates have different pay scales, as shown below.
| Hub Associate | Call Center Associate | |
| Average salary | $38,331 | $31,363 |
| Salary range | Between $21,000 And $69,000 | Between $22,000 And $43,000 |
| Highest paying City | - | Albany, NY |
| Highest paying state | - | New York |
| Best paying company | - | Spectrum |
| Best paying industry | - | Finance |
There are a few differences between a hub associate and a call center associate in terms of educational background:
| Hub Associate | Call Center Associate | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between hub associates' and call center associates' demographics:
| Hub Associate | Call Center Associate | |
| Average age | 40 | 40 |
| Gender ratio | Male, 35.8% Female, 64.2% | Male, 35.0% Female, 65.0% |
| Race ratio | Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 14.2% Asian, 7.2% White, 60.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 19.3% Asian, 6.3% White, 57.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |