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Hub associate vs customer service trainer

The differences between hub associates and customer service trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a hub associate and a customer service trainer. Additionally, a hub associate has an average salary of $38,331, which is higher than the $32,452 average annual salary of a customer service trainer.

The top three skills for a hub associate include customer complaints, credit card payments and computer system. The most important skills for a customer service trainer are customer care, strong customer service, and cleanliness.

Hub associate vs customer service trainer overview

Hub AssociateCustomer Service Trainer
Yearly salary$38,331$32,452
Hourly rate$18.43$15.60
Growth rate-4%-4%
Number of jobs43,233235,862
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 43%
Average age4040
Years of experience1212

Hub associate vs customer service trainer salary

Hub associates and customer service trainers have different pay scales, as shown below.

Hub AssociateCustomer Service Trainer
Average salary$38,331$32,452
Salary rangeBetween $21,000 And $69,000Between $25,000 And $40,000
Highest paying City-Tacoma, WA
Highest paying state-Alaska
Best paying company-Salesforce
Best paying industry-Telecommunication

Differences between hub associate and customer service trainer education

There are a few differences between a hub associate and a customer service trainer in terms of educational background:

Hub AssociateCustomer Service Trainer
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 43%
Most common majorBusinessBusiness
Most common college--

Hub associate vs customer service trainer demographics

Here are the differences between hub associates' and customer service trainers' demographics:

Hub AssociateCustomer Service Trainer
Average age4040
Gender ratioMale, 35.8% Female, 64.2%Male, 32.8% Female, 67.2%
Race ratioBlack or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 14.2% Asian, 7.2% White, 60.9% American Indian and Alaska Native, 0.7%Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between hub associate and customer service trainer duties and responsibilities

Hub associate example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Set up missions for FSR to train military once system is installed.
  • Create PowerPoint presentation used for aerostat training in OIF and help develop the training program.
  • Test new Google applications and train operators on implementation using Chromebooks.
  • Coordinate with doctors and register nurses to develop respiratory care plans for patients and provide necessary health education training.
  • Process, execute quality control, and assist with the shipment of DVD'S.
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Customer service trainer example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Train new employees in customer service, as well as POS functions.
  • Help patients move in and out of beds, baths, wheelchairs and automobiles.
  • Establish an effective working schedules for personnel providing logistics and provisions support in Hawaii
  • Develop computer base training modules, PowerPoint presentations and games for customer service representative and other relate groups.
  • Coordinate with doctors and register nurses to develop respiratory care plans for patients and provide necessary health education training.
  • Show more

Hub associate vs customer service trainer skills

Common hub associate skills
  • Customer Complaints, 54%
  • Credit Card Payments, 29%
  • Computer System, 17%
Common customer service trainer skills
  • Customer Care, 12%
  • Strong Customer Service, 11%
  • Cleanliness, 10%
  • Product Knowledge, 5%
  • Gross Margin, 4%
  • Data Entry, 4%

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