Inbound sale representative vs consumer sales representative

The differences between inbound sale representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an inbound sale representative, becoming a consumer sales representative takes usually requires 6-12 months. Additionally, an inbound sale representative has an average salary of $46,054, which is higher than the $38,514 average annual salary of a consumer sales representative.

The top three skills for an inbound sale representative include excellent interpersonal, customer service and mutual funds. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Inbound sale representative vs consumer sales representative overview

	Inbound Sale Representative	Consumer Sales Representative
Yearly salary	$46,054	$38,514
Hourly rate	$22.14	$18.52
Growth rate	5%	-4%
Number of jobs	118,186	216,394
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 57%
Average age	46	40
Years of experience	8	12

What does an inbound sale representative do?

An inbound sales representative is in charge of securing sales by responding to calls and correspondence from clients, ensuring efficiency and customer satisfaction. They may arrange appointments, answer inquiries, offer products and services, and discuss product specifications. There are also instances where they must perform follow-up calls on outbound transactions, process payments, or establish billing plans in adherence to the company's policies and regulations. Furthermore, an inbound sales representative must address issues and concerns from clients, resolving them promptly and efficiently.

What does a consumer sales representative do?

Customer sales representatives' primary role is to present their employer's offerings to potential buyers. They may work out of an office, travel to conferences where their offerings might be suitable to attendees. It is their responsibility as customer sales representatives to get people to buy physical items, such as cars, new windows for their home, and skincare products. They perform a variety of tasks promoting their employer's offerings, sell policies for insurance companies, promote bundle deals for telecommunication industries, gym membership plans, and persuade parents to let their children join the tutoring system.

Inbound sale representative vs consumer sales representative salary

Inbound sale representatives and consumer sales representatives have different pay scales, as shown below.

	Inbound Sale Representative	Consumer Sales Representative
Average salary	$46,054	$38,514
Salary range	Between $27,000 And $75,000	Between $21,000 And $67,000
Highest paying City	Boston, MA	-
Highest paying state	Massachusetts	-
Best paying company	Altice USA	-
Best paying industry	-	-

Differences between inbound sale representative and consumer sales representative education

There are a few differences between an inbound sale representative and a consumer sales representative in terms of educational background:

	Inbound Sale Representative	Consumer Sales Representative
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	University of Southern California	-

Inbound sale representative vs consumer sales representative demographics

Here are the differences between inbound sale representatives' and consumer sales representatives' demographics:

	Inbound Sale Representative	Consumer Sales Representative
Average age	46	40
Gender ratio	Male, 46.4% Female, 53.6%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between inbound sale representative and consumer sales representative duties and responsibilities

Inbound sale representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
Perform adjustments to customers accounts in the CSG and Comtrac database.
Influence and sell CDV and CHSI to new and existing customers.
Meet customers needs and upselling by offering additional products and services base on discovery questions.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Inbound sale representative vs consumer sales representative skills

Common inbound sale representative skills

Excellent Interpersonal, 21%
Customer Service, 10%
Mutual Funds, 9%
Excellent Organizational, 9%
Data Entry, 5%
Customer Inquiries, 5%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Executive Management Industry
Inbound Sale Representative
Inbound Sale Representative vs Consumer Sales Representative

Updated January 8, 2025

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