Post job

Information technology analyst jobs in Apex, NC

- 463 jobs
All
Information Technology Analyst
Help Desk Analyst
Information Technology Administrator
Information Technology Professional
Information Technology Systems Manager
Senior System Support Analyst
Senior Information Technology Engineer
Information Systems Technician
Senior Technical Analyst
Senior Information Technology Specialist
Information Technology Technician
Senior Consultant, Information Technology
  • Information Technology Help Desk Analyst

    Hcltech

    Information technology analyst job in Cary, NC

    Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP. Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration. Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues. Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity. Maintain clear and professional communication with end users and update tickets with accurate notes. Follow SOPs, adhere to security policies, and contribute to knowledge base improvements. Knowledge in identifying desktop, laptop, and printer issues. Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone support experience is mandatory. 3-4 yrs of university education post High school (B.Sc. or Diploma). A proactive mindset with the ability to make a meaningful impact. Customer focused with the eagerness to learn and grow continuously. Experience in Technical helpdesk or technical call center support is required. Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support. Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in a structured SLA-driven environment. A competitive spirit with a drive to excel and willing to work in 24/7 operational environment. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
    $29k-43k yearly est. 1d ago
  • IT Systems Manager

    Insight Global

    Information technology analyst job in Clayton, NC

    Qualifications: Bachelor's Degree in Engineering, Computer Science, or related field. Minimum 5+ years in IT systems management within a cGMP pharmaceutical environment. Proven expertise in computer system validation (CSV), data integrity, and compliance frameworks. Strong knowledge of IT security principles and regulatory guidelines. Ability to lead cross-functional teams and manage complex technical environments. Knowledge of industrial control systems, automation platforms (e.g., DeltaV, Syncade). Experience with aseptic production systems preferred. Job Description: Insight Global is seeking an IT Systems Manager for a pharmaceutical client in the Raleigh area. The IT Systems Manager will lead and manage GxP-compliant IT systems and computerized equipment supporting aseptic and finished production environments. This role ensures operational excellence, regulatory compliance, and secure system performance across critical pharmaceutical manufacturing processes. Key Responsibilities Oversee delivery of lifecycle project work packages for IT systems and computerized equipment in production facilities. Implement and maintain GxP compliance through risk-based validation processes (ASTM E2500, GAMP 5). Conduct data integrity and IT security risk assessments; develop and implement mitigation strategies. Manage operation and maintenance of industrial control systems, ensuring secure and reliable performance. Lead change control processes and maintain accurate system documentation. Provide coaching and mentoring to technical staff; foster a culture of quality and compliance. Perform periodic reviews, audit trail analysis, and ensure adherence to regulatory standards (EMA, MHRA, OECD-17, PIC/S). Develop disaster recovery and backup strategies to safeguard critical systems.
    $100k-139k yearly est. 2d ago
  • IT Coordinator

    LHH 4.3company rating

    Information technology analyst job in Oxford, NC

    Our IT team recently had a resignation (IT Coordinator). To ensure continuity, the business is looking to bring on a consultant for a 6-12 month assignment. We'd like to use LHH to support recruitment for this role. I've included key details about the assignment below and attached the for your reference. Please disregard the education on the job description. Details: Assignment: IT Coordinator Duration: 6-12 months Schedule: 40 hours/week, M-F Location: Oxford - but team is open to hybrid Manager: Ellie Galantis, IT Team Lead Start Date: As soon as possible Experience: At least 2-5 years of relevant experience Position Summary Responsible for executing user access requests, managing SAP group assignments, and applying governance standards to ensure secure provisioning of accounts and privileges. Works within established workflows in ServiceNow, UKG and Fisher and collaborates with supervisors and gatekeepers for approvals. Key ResponsibilitiesProcess User Requests Review User Request Forms for completeness and accuracy. Validate requested access against documented job duties. Initiate and track approval workflows in Fisher, ServiceNow and CA Service Desk Manager. Access Provisioning Assign standard access (network, email, VPN, collaboration tools). Configure local admin rights and application access as approved. Fulfill hardware requirements when indicated. SAP Group Management Create, modify, and assign SAP user groups based on approved requests. Ensure segregation of duties (SoD) compliance for SAP roles. Maintain accurate SAP group membership records for audits. Support creation of Purchase Order's and processing of invoices as needed. Compliance & Governance Apply naming standards for accounts and resources. Execute guest access lifecycle governance steps. Implement Just-in-Time elevation for privileged roles via PIM. Security Operations Maintain and periodically test break-glass accounts for emergency access. Follow security protocols for onboarding and offboarding. Documentation & Reporting Record all approvals and changes in ServiceNow for audit readiness. Generate reports for periodic access reviews and SAP compliance checks. Required SkillsFamiliarity with identity and access management processes. Hands-on experience with ServiceNow, CA Service Desk Manager, SAP user/group administration. Detail-oriented with strong compliance focus. Preferred ExperienceBS Computer Science, IT or other relevant experience At least 2-5 years of experience Previous operational experience in IT support or access provisioning. Knowledge of SAP security concepts and governance frameworks. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”
    $42k-59k yearly est. 6d ago
  • Senior Systems and Support Analyst

    Pyramid Consulting, Inc. 4.1company rating

    Information technology analyst job in Durham, NC

    Immediate need for a talented Senior Systems and Support Analyst. This is a 12 Months Contract opportunity with long-term potential and is located in Durham NC, Westlake TX, Merrimack, NH and Salt Lake City UT (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94637 Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: We are seeking a technical problem solver with a solid background in production support to join our Major Incident Management team. This hybrid role combines Major Incident Management responsibilities with hands-on technical expertise across cloud, infrastructure, and application environments. The ideal candidate is passionate about troubleshooting, thrives in fast paced situations, and is eager to grow their technical and coordination skills in a multifaceted environment! Work Schedule: (Sunday - Wednesday or Weds - Saturday) 4x10; 9 am EST - 8 pm EST (hour break) Key Requirements and Technology Experience: Skills-5 years of hybrid experience in Production Support, Development or SRE Experience in ITIL processes (Incident, Problem, Change Management) Monitoring Tools: Splunk, Datadog, Grafana ITSM Tools: JIRA, ServiceNow Bachelor's degree or higher in a technology related field (like Engineering, Computer Science, Information Technology) A minimum of 5 years of hybrid experience in Production Support, Development or SRE Experience. Hands-On experience developing or supporting highly distributed multi-tiered systems at scale Ability to triage while leading an incident call, perform root cause analysis, and be decisive under pressure A self-starter and great teammate who can independently manage multiple responsibilities in a dynamic environment Strong hands-on experience and ability to automate with various scripting languages such as Python, Shell Scripting, etc Proven experience in implementing advanced observability practices and techniques at scale Solid understanding of Cloud Computing and DevOps concepts including CI/CD Pipelines Perform second-level support using visibility tools such as Datadog and Splunk and expert hands-on experience with one or more (Datadog, Splunk, Grafana) Understanding of ITIL processes (Incident, Problem, Change Management) Highly effective business communication and influencing skills Relevant certifications (ITIL, AWS, Azure) are a plus Bonus: Retail trading, Asset Trading, or Financial Services Technology experience is a plus Cloud Platforms: AWS, Azure Operating Systems: Unix, Linux, Windows Server Scripting & Development: Shell Script, .NET Middleware & Integration: Tomcat, Apache Monitoring Tools: Splunk, Datadog, Grafana, Databases: Oracle DB, MS-SQL, Sybase ITSM Tools: JIRA, ServiceNow Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $50-60 hourly 2d ago
  • Senior Information Technology Engineer-OSS-Linux

    Fujifilm Biotechnologies 4.5company rating

    Information technology analyst job in Raleigh, NC

    The Senior IT Engineer 1(OSS Platform) is responsible for operations and maintenance of the local Open Source technology stack to support manufacturing operations from an IT/OT perspective in a global organization. This position acts as a single point of contact and escalation for the locally used systems and ensures the most appropriate level of service is supplied to meet future business needs. This role will initially be part of the local IT project team responsible for implementing all infrastructure and applications necessary to bring FDB's new site in Holly Springs, NC, online. This role functions as a local extension of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and 24/7 support in alignment with global support processes. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description What You'll Do Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies Assists in the establishment and alignment of roadmaps across IT & OT Implements and supports tools and services bridging the gap between IT & OT. Builds a modern, flexible, and mature service delivery model. Champions new technologies, like open source and cloud native activities, and act as an Open Source evangelist Implements and supports a fit-for-purpose containerization platform. Participates in industry forums to stay-abreast of current trends and promote our way of working and accomplishments. Provides level 2 support, including resolving complex technical issues within the OSS area of operations. Provides critical technical expertise. Creates and deploys of application packages for use on end point devices Assists with other projects involving the infrastructure and application systems teams. Analyzes inquiries and participate in on-call rotation for critical incident management. Determines appropriate technical area or vendor to resolve problems. Participates in project execution and quality assurance as needed. Ensures and drives service delivery of the IT ServiceDesk Other duties, as assigned Knowledge and Skills Excellent troubleshooting skills to identify and correct problems Excellent oral and written communications skills and fluency in English Strong analytical mind, eye for detail, and problem solving skills Drive for automation and simplification of tasks and processes Collaborative attitude with the willingness to work with global peers and cross-functional teams toward company and project team goals High sense of responsibility and ownership. Self-driven, flexible, has a positive attitude. High service and quality mindset Basic Requirement Bachelor's degree in Computer Science, Computer Engineering, Business Administration or equivalent work experience with 5+ years of experience with open source technologies OR Master's degree in Computer Science, Computer Engineering, Business Administration with 3 years of experience Experience implementing Enterprise Linux/*NIX hosting capabilities Knowledge of OpenStack tools, such as Grafana, Prometheus, Nagios, Zabbix, or similar. Foundational understanding of security Open Source technologies Experience with manufacturing IT/OT Preferred Requirements Experience in Life Sciences or GMP manufacturing environment FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email FDBN_**************** . To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a vali agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
    $106k-129k yearly est. 5d ago
  • Help Desk Intern - Four County EMC

    North Carolina's Electric Cooperatives 4.1company rating

    Information technology analyst job in Raleigh, NC

    Title: Help Desk Intern - Four County EMC Summary Description: Provides first-level IT support to end users, ensuring the smooth operation of computer systems, hardware, and software. Acts as the primary contact for Information Systems help desk inquiries, diagnosing and resolving technical issues, and supporting overall IT operations. Academic and Trade Qualifications: High school diploma or equivalent required; Actively pursuing an Associate's degree or higher in IT or a related field is preferred. Work Experience: Strong knowledge of Windows operating systems and common business software applications. Familiarity with PC, server, printer, and peripheral troubleshooting. Excellent problem-solving, communication, and interpersonal skills. Ability to work both independently and collaboratively in a team environment. Responsibilities: Technical Support & Troubleshooting (~60%) User Support: Respond to user inquiries via tickets, phone, email, and in-person. Diagnose and troubleshoot issues with desktops, laptops, printers, scanners, and other peripherals. Assist end users with software installations, configurations, updates, and account management (e.g., password resets). System Monitoring & Maintenance: Monitor system performance and ensure optimal functionality of computer resources. Support preventative maintenance on PCs, servers, and other critical IT equipment. Maintain accurate records of issues and resolutions for continuous improvement. Help Desk Operations & Documentation (~40%) Help Desk Administration: Serve as the first point of contact for IT-related issues across the organization. Provide clear guidance and support to users, ensuring rapid resolution of technical issues. Documentation: Create and update technical documentation, user guides, and IT procedures. Maintain detailed records of user issues, troubleshooting steps, and final resolutions. Collaboration: Work closely with the IT team to escalate and resolve complex technical issues. Communicate effectively with internal personnel to address IT needs and optimize system usage. Abilities and Skills: Strong knowledge of Windows operating systems and common business software applications. Familiarity with PC, server, printer, and peripheral troubleshooting. Excellent problem-solving, communication, and interpersonal skills. Ability to work both independently and collaboratively in a team environment. Relationships and Contacts: Internal: Vice President of Information Technology- Receives work assignments, direction and performance evaluations. IT Department Personnel- Assists other department personnel as requested and approved by supervisor. Advises, assists and informs Cooperative personnel, as requested and authorized, in order to effectively fulfill the objectives and responsibilities of the position and cooperate in every way toward teamwork. External: Cooperates with personnel, as requested and authorized, of Cooperative member systems to carry out the responsibilities of the position. Reports to: Vice President of Information Technology Company Profile: North Carolina's Electric Cooperatives (********************************** is the brand for the family of organizations formed to support the state's 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives' trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative. North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.
    $32k-43k yearly est. 7d ago
  • Oracle Apps Techno-Functional IT Analyst

    Inent

    Information technology analyst job in Raleigh, NC

    Company Description INENT Inc. focuses on understanding, addressing and resolving Talent Acquisition, Engagement and Management needs. The core team has over many years of experience in a variety of industries and management disciplines. We serve our clients with the highest level of service standards, never compromising our integrity and commitment to excellence. The products and services are targeted at niche markets in information technology, health care, Financial Services, government, education and other industries. INENT Services Includes: • Software Development The services offered cover Custom Software Development, Application Development, Web Application Development, Software Outsourcing, Website Design and Software Maintenance. Our goal is to deliver premium quality software development services and products while giving unmatched value to enterprises worldwide at an affordable cost. • Staffing Solutions: INENT, Inc. provides full implementation, upgrade, support and staff augmentation services Job DescriptionRole: Oracle Apps Techno-Functional IT Analyst Location: RTP, NC Duration: 6 months+ Pay Rate: CtC JD: • Candidate must have work as an IT Analyst. • Strong Systems/Solution Analyst with R12 Service Agreement and Install base experience. • Strong experience in SA/IB Integrations (Out of the Box) and should be able to map with Cisco custom processes. • Good in Impact Analysis and work with Cross functional, IT and Business teams. • Good understanding of Oracle CRM Architecture and data flow • Cisco Experience is preferred Qualifications Role: Oracle Apps Techno-Functional IT Analyst Location: RTP, NC Duration: 6 months+ Pay Rate: CtC JD: • Candidate must have work as an IT Analyst. • Strong Systems/Solution Analyst with R12 Service Agreement and Install base experience. • Strong experience in SA/IB Integrations (Out of the Box) and should be able to map with Cisco custom processes. • Good in Impact Analysis and work with Cross functional, IT and Business teams. • Good understanding of Oracle CRM Architecture and data flow • Cisco Experience is preferred Additional Information Thank you Bhanu Inent Inc (Innovative Enabling Technologies Inc ) Tel: ************ * 127 Fax No: ************ email: ************************ ****************
    $72k-100k yearly est. Easy Apply 60d+ ago
  • IT Security Analyst

    Global Channel Management

    Information technology analyst job in Raleigh, NC

    IT Security Analyst needs 3+ years experience IT Security Analyst requires: IT security Cyber security Banking industry Finance industry Supports Information Security and Cyber Threat management programs within the Bank at an advanced level of ability. Analyzes vulnerability and threat data to provide actionable intelligence for cyber defense efforts. Evaluates the Banks networks and systems to identify technical security gaps or deficiencies. Recommends process improvements and technical solutions to address the identified gaps or deficiencies. Facilitates the defense of the organizations information security and technological architecture through ongoing reporting and escalation of emerging threats. Provide guidance for less experienced associates in the work group or assist special projects.
    $72k-100k yearly est. 60d+ ago
  • IT Application Analyst

    City of Raleigh North Carolina

    Information technology analyst job in Raleigh, NC

    The City of Raleigh Information Technology Department is seeking an Application Analyst to support and enhance our ServiceNow platform - a key enterprise tool that helps every City department deliver excellent service to nearly half a million residents. In this role, you will design, build, configure, and support digital workflows that make work simpler, faster, and smarter. You will help maintain and optimize ServiceNow applications, support integrations, develop reports, troubleshoot issues, and partner with teams across the City to streamline operations. This is an opportunity to directly impact how employees deliver services, improve efficiency, and contribute to Raleigh's digital future. About You: You are a curious problem-solver who enjoys transforming ideas into working solutions. You thrive in collaborative environments, communicate clearly with both technical and non-technical teams, and care about creating intuitive, user-friendly workflows. You bring experience-or strong interest-in ServiceNow or similar enterprise workflow platforms. You're comfortable learning new tools, exploring business processes, and building configurations that make employees' lives easier and City operations more efficient. About Us: The Information Technology Department is at the forefront of the City's innovation efforts. Recognized for groundbreaking initiatives that enhance civic engagement, the department proudly hold awards that showcase our commitment to serving our community with the most recent including: * 2025 Bloomberg Philanthropies What Works Cities certification - Silver Level. * 2024 Recipient of Smart 20 Award, Smart Cities * 2024 Smart Cities of North America Award, IDC Government Insights * 2024 Climate Action: Land Use and Equity Award, Raleigh Environmental Awards * 2024 Civic Interaction & Public Trust Award, Tyler Technologies, Inc. * 2024 Enterprise GIS Award, ESRI * 2024 City Information Technology Enterprise Infrastructure & Operations division awarded the Best of North Carolina Technology Award, North Carolina Digital Government Why Build Your Career with Us? * We modernize the systems that keep the City running-from financials to public safety. * We focus on innovation, data-driven decision-making, and building a connected digital future. * We value collaboration, continuous learning, and work that improves the lives of residents. * We partner with outside technology organizations to work on innovate projects to improve City services. * We take pride in meaningful, impactful public service. The IT team collaborates with academic institutions and other local governments to spearhead progressive projects that not only improve the quality of life in Raleigh but also pave the way towards a vibrant digital future. IT is dedicated to ensuring smooth operations for City services and safeguarding critical data. Bring your skills. Build your career. Help power a smarter Raleigh. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. * Configure and customize ServiceNow applications, workflows, forms, and automations * Build digital solutions that improve how City employees serve the community * Support integrations, testing, upgrades, and system enhancements * Develop and maintain reports, dashboards, and performance analytics * Troubleshoot issues, manage requests, and provide high-quality user support * Partner with teams across the City to streamline processes and modernize operations * Maintain data quality, system integrity, and user access within the ServiceNow platform * Participate in evaluating, implementing, and deploying new ServiceNow modules and features Required Education and Experience: Associate's Degree in Information Technology, Computer Science, or related field; 3 to 5 years' experience in application configuration, database administration, software solutions, user support, or a related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Preferred Qualifications: * Software Development Life Cycle (SDLC) certification * Release Management * Application specific certifications * Information Technology Infrastructure Library (ITIL) certification * ServiceNow Certified System Administrator (CSA) * ITIL Foundations Knowledge, Skills and Abilities: * Enterprise workflow platforms such as ServiceNow, including digital workflow design, automation, and platform administration * SQL, reporting concepts, and analytics tools (e.g., Performance Analytics, Power BI) * Scripting fundamentals, system management principles, and ITIL-based support workflows * Configuring and customizing applications, workflows, forms, automations, and catalog items * Translating business needs into clear, actionable technical requirements and workflow designs * Troubleshooting and resolving technical issues using critical and analytical thinking * Communicating technical information in clear, user-friendly language * Prepare system documentation, reports, dashboards, and workflow diagrams * Prioritize and manage multiple tasks in a dynamic environment * Collaborate effectively with teams across the City to streamline processes and enhance user experience * Maintain data integrity, user access, and accurate system records ADA and Other Requirements: Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Work Environment: Work is typically performed in an office or similar indoor environment. Work Exposures: Work in this position does not require frequent environmental exposures. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.
    $72k-100k yearly est. 5d ago
  • IT Governance Analyst

    Ontic Engineering and Manufacturing, Inc.

    Information technology analyst job in Creedmoor, NC

    We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Ontic's Creedmoor, NC, site is home to a number of specialist companies within the Ontic Group, including Firstmark, Twin Commander, and Metro Merlin. With over 1,300 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace. Our team is looking for an IT Governance Analyst to join them. You will report to the IT Security & Governance Manager and will have an onsite work structure in Creedmoor, NC. To be considered for the IT Governance Analyst opening, here's what you'll need to bring with you: Strong understanding of governance frameworks and their implementation Experience in risk management and compliance In-depth experience with Microsoft 365 suite of tools Strong understanding of cybersecurity principles, general knowledge of cybersecurity technologies, and industry-recognised certifications Good understanding of ITAR rules and regulations Ability to make recommendations to remediate complex security threats General knowledge of cybersecurity vulnerability assessments, penetration tests, and the tools/techniques involved Ability to be comfortable working on multiple, complex issues and projects within defined timelines Demonstrated understanding of compliance regulations and Information Security control frameworks and standards (i.e., NIST, UK GDPR, FedRAMP, CMMC, ISO 27001, PCI, SOX, HIPPA) Knowledge of physical cabling for network communications and control system Input/Output Ability to introduce and explain highly technical topics to non-technical audiences As an IT Governance Analyst, you will: Assist in the development and implementation of several IT and Cybersecurity frameworks across the enterprise Ensure compliance with all relevant security regulations and standards Monitor and report on adherence to governmental standards and security frameworks Identify risks from non-compliance and recommend mitigation strategies to manage those risks Implement mitigation strategies as directed Work closely with stakeholders to ensure a unified approach to standard adherence Assist and support in any audits of the company's adherence to various security standards; Specifically, ISO27001, Cybersecurity Maturity Model Certification (CMMC), NIST SP 800-171, NIST SP 800-171A, NIST SP 800-172, Sarbanes Oxley (SOX), and others. Knowledge of EASA would also be useful. Influence the development of policies and procedures to ensure they contribute to the maintenance of various regulatory standards Liaise with the Compliance department to ensure success across company boundaries Stay current and up to date with frameworks including ISO27001, CMMC, NIST, SOX, and others Successfully communicate identified risks to various stakeholders in a manner that they can most easily understand Support the daily maintenance activities and response where necessary Our Benefits: Comprehensive medical insurance Competitive PTO, holiday pay, and sick leave Company 401K plan with up to 4% matched contribution Annual bonus program (varies by level and discretionary based on company and individual performance) Flexible working arrangements Paid volunteering opportunities Access to mental health champions across our sites Commitment to development Employee referral program Salary Range: $105,000- $115,000/year, based on experience #LI-Onsite EOE/Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran Compensation Pay Range $105,000- $115,000/year, based on experience Please click here to review Ontic's California Consumer Privacy Act policy. Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person ” as defined by 22. C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, asylee, or refugee.
    $105k-115k yearly Auto-Apply 43d ago
  • IT Governance Analyst

    Ontic

    Information technology analyst job in Creedmoor, NC

    We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Ontic's Creedmoor, NC, site is home to a number of specialist companies within the Ontic Group, including Firstmark, Twin Commander, and Metro Merlin. With over 1,300 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace. Our team is looking for an IT Governance Analyst to join them. You will report to the IT Security & Governance Manager and will have an onsite work structure in Creedmoor, NC. To be considered for the IT Governance Analyst opening, here's what you'll need to bring with you: * Strong understanding of governance frameworks and their implementation * Experience in risk management and compliance * In-depth experience with Microsoft 365 suite of tools * Strong understanding of cybersecurity principles, general knowledge of cybersecurity technologies, and industry-recognised certifications * Good understanding of ITAR rules and regulations * Ability to make recommendations to remediate complex security threats * General knowledge of cybersecurity vulnerability assessments, penetration tests, and the tools/techniques involved * Ability to be comfortable working on multiple, complex issues and projects within defined timelines * Demonstrated understanding of compliance regulations and Information Security control frameworks and standards (i.e., NIST, UK GDPR, FedRAMP, CMMC, ISO 27001, PCI, SOX, HIPPA) * Knowledge of physical cabling for network communications and control system Input/Output * Ability to introduce and explain highly technical topics to non-technical audiences As an IT Governance Analyst, you will: * Assist in the development and implementation of several IT and Cybersecurity frameworks across the enterprise * Ensure compliance with all relevant security regulations and standards * Monitor and report on adherence to governmental standards and security frameworks * Identify risks from non-compliance and recommend mitigation strategies to manage those risks * Implement mitigation strategies as directed * Work closely with stakeholders to ensure a unified approach to standard adherence * Assist and support in any audits of the company's adherence to various security standards; Specifically, ISO27001, Cybersecurity Maturity Model Certification (CMMC), NIST SP 800-171, NIST SP 800-171A, NIST SP 800-172, Sarbanes Oxley (SOX), and others. Knowledge of EASA would also be useful. * Influence the development of policies and procedures to ensure they contribute to the maintenance of various regulatory standards * Liaise with the Compliance department to ensure success across company boundaries * Stay current and up to date with frameworks including ISO27001, CMMC, NIST, SOX, and others * Successfully communicate identified risks to various stakeholders in a manner that they can most easily understand * Support the daily maintenance activities and response where necessary Our Benefits: * Comprehensive medical insurance * Competitive PTO, holiday pay, and sick leave * Company 401K plan with up to 4% matched contribution * Annual bonus program (varies by level and discretionary based on company and individual performance) * Flexible working arrangements * Paid volunteering opportunities * Access to mental health champions across our sites * Commitment to development * Employee referral program Salary Range: $105,000- $115,000/year, based on experience #LI-Onsite EOE/Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran Compensation Pay Range $105,000- $115,000/year, based on experience Please click here to review Ontic's California Consumer Privacy Act policy. Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person " as defined by 22. C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, asylee, or refugee.
    $105k-115k yearly Auto-Apply 42d ago
  • Bilingual Help Desk Analyst with Spanish in Durham NC

    360 It Professionals 3.6company rating

    Information technology analyst job in Durham, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Responsibilities include: Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root cause and resolving isolated issues Escalating customer issues to development staff Recommending product and process improvement strategies based on perceived trends or patterns in field issues Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches. May assist with the setup of staging or test environments. Additional Information Thanks and Regards, Isha Sharma 408-766-0000- EXT 425 isha.sharma@)usitsol.com
    $28k-33k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Raleigh, NC

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $67k-97k yearly est. 60d+ ago
  • Sr IT Technical Specialist

    Labcorp 4.5company rating

    Information technology analyst job in Burlington, NC

    Seeking a skilled Full Stack Developer with expertise in Angular, Java, and C# to join our team. As a full stack developer, you will be responsible for developing high-quality software applications using Angular for the front-end and Java (Spring Boot) / C# (.NET) for the back end. You will work closely with cross-functional teams, including UX designers, product managers, QA, and other developers to design, develop, and deploy scalable and efficient software solutions. This hybrid position offers a balanced schedule of a minimum of three in-office days at an assigned location to be in Durham, NC , supporting both collaboration and flexibility. Essential Duties and Responsibilities: Develop high-quality, responsive, and scalable web applications using Angular, HTML5, CSS3, and JavaScript Design and implement RESTful API endpoints using Spring Boot, Oracle JSON, and containerized Kubernetes microservices architecture Provide support and troubleshooting of production systems as required Collaborate with UX designers to translate Figma mockups into functional Angular components, ensuring pixel-perfect implementation and optimal user experience Work closely with the development team to ensure seamless integration of front-end and back-end components Participate in code reviews and ensure that all code is written according to best practices, is well-documented, and follows established coding standards Utilize Jira for agile project planning, Confluence for documentation, and Git for version control Minimum Requirements: 3+ years of experience in full stack development with Angular (versions 8+) and Java (Spring Boot) or C# (.NET) Bachelor's degree in Engineering, Computer Science, Business, or a related field. Strong understanding of front-end development principles, including responsive design, CSS pre-processors (e.g., Sass), and JavaScript frameworks (e.g., TypeScript) Proficient in back-end development using Spring Boot, Oracle, and containerized Kubernetes microservices architecture Experience with RESTful API design and implementation Familiarity with Figma and ability to translate UX mockups into functional Angular components Experience with agile development tools such as Git, String verbal and written communication / documentation skills Desired Requirements: Familiarity with mainstream Java, .Net, NodeJS and Python a plus Experience implementing with LLMs a plus Experience with security best practices and implementation a plus Understanding of modern deployment architectures using containers, API Gateways, load balancers, and AWS cloud based environments Application Window closes 11/28/2025 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $101k-126k yearly est. Auto-Apply 60d+ ago
  • IT Admin Windows Server Cluster

    Mapjects.com

    Information technology analyst job in Raleigh, NC

    Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start) Please answer questions below Job DescriptionYou will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security. IT or System Administrator needed for related issues System or IT software Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software May evaluate and install patches, and resolve software related problems Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions Qualifications Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. ***************** or ******************
    $66k-96k yearly est. Easy Apply 60d+ ago
  • Global IT System Administrator

    Attindas

    Information technology analyst job in Raleigh, NC

    at Attindas - US Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Personal, Agile, Innovative, and Integrity Job Summary: This position is responsible for the administration of global IT server systems and related infrastructure, ensuring their health, performance, availability, and resilience through preventive activities. The role involves participating in and leading projects within the System Administration scope, providing second-level support for local Service Desk teams across various geographical locations, and coordinating the escalation of incidents to next-level support companies, following up until the final resolution. Strong communication skills and the ability to work autonomously are essential for developing daily and project activities. The role requires well-organized and structured skills to achieve team objectives. Flexibility to work outside of business hours is necessary if project schedules or maintenance activities demand it. Key responsibilities: Perform daily maintenance activities, conduct health checks, and resolve or report any potential issues to the appropriate partner for resolution or mitigation. Manage projects related to system administration platforms Support IT global colleagues in various projects and activities Provide second level support for local Service Desk teams Perform backup management activities Coordinate and manage incidents globally with other global teams Conduct testing lab activities for new security patches, system versions, software to be installed globally. Manage documentation to ensure system information is up to date for reference purposes Required Qualifications: Associates degree in IT or relevant certifications from leading technology companies such as Microsoft, VMWARE, AWS, and/or Oracle 5+ years of experience in Microsoft platform administration (Windows OS 2008, 2013, 2019…) 2+ years of experience in IT project management Experience in Microsoft Service administration (such as DNS, AD, DHCP) Experience in Amazon Web Services administration Backup platforms knowledge and expertise, (such as Veeam) SQL Server backup and restore management VMWARE administration (VLAN, DataStores, DRS) Monitoring Services Management Public/Private Cloud Management Preferred Qualifications/Professional Experiences/Years of Experience: Database Administration (SQL Server) Certification in VMWare, AWS administration, and any other professional certifications in the system administration workspace IT network and related network security expertise Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
    $66k-96k yearly est. Auto-Apply 60d+ ago
  • IT Support Administrator II

    Bioventus 4.2company rating

    Information technology analyst job in Durham, NC

    Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. This position is responsible for providing second-level IT support for clients, working in concert with the IT Service Desk to manage user support requests and incidents. This position is also responsible for assisting with desktop, server, and SaaS based application administration, support, and troubleshooting. What you'll be doing * Serve as escalation point for IT Service Desk tickets according to priority, providing run and fix services at the local office. * Provide local site support for users, conference rooms, printers, and other equipment. Escalate to vendors and other internal resources, when appropriate. * Resolve software/hardware issues related to all computers: tablets, laptops, desktops, printers, and other end user peripherals. * Manage and provide support for desktop technologies including end-user applications, operating systems, hardware, and peripherals. Utilize images and imaging process for tablets and laptops and deliver to end users. * Work with internal clients, suppliers/contractors, project teams and other technical staff to support technical solutions. * Participate in office build out projects for IT equipment deployment, installation, and configuration. * React to change productively and able to train users effectively on new technology. De-escalate conflict during difficult moments (service outages, dissatisfied users, etc.). * Travel domestically or internationally to support global data centers, offices, and events. * Hold oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role. * Other duties as assigned. What you bring to the table * Bachelor's degree and two (2) years previous IT support; or high school diploma with minimum of four (4) years previous IT support. * Skilled in hardware and operating system troubleshooting, software installation and upgrades, malware removal, access control/permissions troubleshooting. * Demonstrated proficiency required for supporting Windows and Mac OSX operating systems and Microsoft Office applications. * Demonstrated proficiency in supporting printers, scanners, and conference room equipment. * Familiar with networking concepts and troubleshooting skills. * Demonstrated communication skills to train others in computer software, and business applications and services; ability to communicate problems with supervisors as they become known. * Ability to maintain confidentiality and meet deadlines. * Previous experience supporting Call Center operations and SAP users a plus. Are you the top talent we are looking for? Apply now! Hit the "Apply" button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.
    $65k-92k yearly est. Auto-Apply 45d ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology analyst job in Raleigh, NC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $35k-64k yearly est. Auto-Apply 60d+ ago
  • Level 2 Technical Analyst position

    Ask It Consulting

    Information technology analyst job in Raleigh, NC

    Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description The position is the iNovah Level 2 Technical Analyst position for the NC Department of Transportation's iNovah Payment Credit and Debit System (IPCS). • Provide application support for IPCS and ensure it is operational during business hours • Monitor IPCS by regular review of system health indicators, reports from the mainframe interface system (STARS) and IPCS system dashboard and reports. • Note problems and identify performance trends. Where approved, take correction action to improve performances and circumvent problems from arising. • Provide Level 2 Help Desk Technical Leadership and support • Receive, log and fully document requests for support from help desk, other service delivery staff and/or users; investigate problems and other requests for support and determine appropriate actions to take • •Monitor progress of requests for support through resolution and ensure users and other interested parties are kept informed • Escalate defects, systems and network issues to appropriate resources • Escalate 3rd party software and hardware issues to vendors, insuring proper attention is given to the issue depending on severity • Provide Technical Support and leadership for Change and Release Management • Provide monthly updates and communication with the vendor, the management team, and development teams on all changes, patches, fixes and outstanding issues. • Escalate 3rd party software and hardware issues to vendors, insuring proper attention is given to the issue depending on severity • Provide leadership and direct input to annual PCI Audits • Reaffirm scope and maintain IPCS documentation related to PCI compliance • Verify vendor and application compliance (PA DSS Compliance) • Address questions regarding IPCS in assessor interviews • Participate in PCI Risk Assessment • Manage incidents identified by audit through resolution • Participant in and provide input to reoccurring PCI Audits • Manage remediation of issues identified by vulnerability assessments • Manage remediation of issues identified by penetration tests • Maintain IPCS documentation related to PCI compliance • Become an expert on the use of all aspects of the system as a subject matter expert. • Provide updates and communication to users, the management team, and development teams on all application/system issues • Coordinate production emergencies with internal experts and key stakeholders • Establish strong relationships and collaborate with the development teams, system administrators, network administrators, users and vendor • Defines and documents customer business functions and processes. Additional Information If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com
    $81k-110k yearly est. 60d+ ago
  • Senior Consultant, IT Strategy Planning/Execution

    Cardinal Health 4.4company rating

    Information technology analyst job in Raleigh, NC

    **_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance. **_Responsibilities_** + Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning. + Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation. + Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements. + Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth. + Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans. + Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs. + Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards. + Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided. + Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed. **_Qualifications_** + 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation. + Proven experience in strategic planning and roadmap development. + Excellent communication, presentation, and interpersonal skills. + Outstanding time management and organization skills with ability to work across multiple job levels to achieve results. + Ability to influence and engage with senior leadership and business stakeholders. + Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes. + In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management. + Certifications: Relevant certifications such as TOGAF or PMP are a plus. + Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate. **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $105,100 - $150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 36d ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Apex, NC?

The average information technology analyst in Apex, NC earns between $62,000 and $116,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Apex, NC

$85,000

What are the biggest employers of Information Technology Analysts in Apex, NC?

The biggest employers of Information Technology Analysts in Apex, NC are:
  1. Lenovo
Job type you want
Full Time
Part Time
Internship
Temporary