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Technical Writing Analyst - 6107794
Accenture 4.7
Information technology analyst job in Philadelphia, PA
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
We're looking for Technical Writers to write, publish, and maintain developer documentation.
Our work ranges from making small edits to existing content to creating entirely new websites.
We need someone who excels at handling multiple projects and has the technical know-how to
create comprehensive guides for developers.
Responsibilities:
+ Create high-quality instructional documentation for developers.
+ Collaborate closely with subject matter experts, project managers, developers, testers and business analysts to produce the required technical documentation.
+ Use a suite of internal tools to draft, develop, and publish content.
+ Communicate technical concepts in simple easy-to-understand language for technical and non-technical audiences.
Skills:
+ Strong writing and editing ability.
+ Proficiency with HTML,YAML, Markdown and either Javascript or Python.
+ Familiarity with programming best practices.
+ Experience writing instructional content (e.g. user manuals or guides, support content / instructions)
+ Experience working with a content management system
+ Knowledge in Google docs and products.
+ Understanding of access control lists, and dynamic code.
+ Ability to write according to our internal style guide.
+ Strong research and analytical skills
+ Strong communication skills.
+ Project management skills.
+ Customer service.
This position is part of a bargaining unit.
Basic Qualifications:
+ Minimum 2 years of Project Management experience Minimum 2 years of technical writing and editing experience Minimum 2 years of experience writing according to internal style guide
+ High School Diploma / GED
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (**************************************************************************************
Role Location Hourly Salary Range
California $32.00 to $42.00
Cleveland $32.00 to $42.00
Colorado $32.00 to $42.00
District of Columbia $32.00 to $42.00
Illinois $32.00 to $42.00
Maryland $32.00 to $42.00
Massachusetts $32.00 to $42.00
Minnesota $32.00 to $42.00
New York/New Jersey $32.00 to $42.00
Washington $32.00 to $42.00
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$32-42 hourly 3d ago
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Senior FP&A Analyst
Atlantic Group 4.3
Information technology analyst job in Philadelphia, PA
Job Overview - Senior FP&A Analyst (Remote)
Compensation: $100,000 - $140,000/year + bonus
Schedule: Monday to Friday (Remote)
Atlantic Group is hiring a Senior FP&A Analyst (Remote) for our client, supporting financial planning and analysis, budgeting, forecasting, and performance reporting. In this remote role, you will lead FP&A initiatives, develop financial models, and deliver insights that drive strategic decision-making across the organization. You will partner closely with senior leadership and cross-functional teams while leveraging Excel and QuickBooks to support accurate reporting and scalable financial processes.
Responsibilities as the Senior FP&A Analyst (Remote):
Budgeting & Forecasting: Lead the annual budgeting process and support rolling forecasts and long-range financial planning aligned with business objectives.
Financial Modeling & Scenario Analysis: Develop and maintain financial models to support forecasting, scenario planning, and strategic decision-making.
Performance & Variance Analysis: Analyze actual results versus budget and forecast, clearly explaining performance drivers, risks, and opportunities to leadership.
Financial Reporting & Dashboards: Prepare and deliver accurate monthly and quarterly reports, dashboards, and executive summaries for senior management.
Business Partnership & Insights: Partner with cross-functional leaders to identify trends, optimize cost and pricing strategies, and translate financial data into actionable recommendations.
Qualifications for the Senior FP&A Analyst (Remote):
Education: Bachelor's degree in Accounting, Finance, Economics, or a related field required.
Experience: Minimum of 4 years of FP&A experience focused on budgeting, forecasting, and financial analysis, with managed services or technology experience preferred.
Industry Knowledge: Solid understanding of financial planning, management reporting, and business performance analysis, with private equity-backed environments preferred.
Technical Skills: Advanced Excel proficiency is required, with hands-on experience using QuickBooks and exposure to additional financial systems or BI tools preferred.
Skills & Attributes: Highly analytical professional with strong communication and problem-solving skills, the ability to support senior leadership including the CFO and CEO, and a proactive, integrity-driven mindset.
Location Requirement: Must be located in or near the Philadelphia area and available for occasional in-person meetings.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
ID #47736
$100k-140k yearly 3d ago
System Engineer
Pacer Group 4.5
Information technology analyst job in Philadelphia, PA
We are hiring a Network & Systems Operations Engineer to support large-scale, mission-critical access network platforms in a 24×7 production environment. This role is focused on Linux systems troubleshooting, network operations, incident response, and platform stability.
This is a hands-on operations and engineering role, requiring equal strength in Linux systems and networking fundamentals.
Qualifications:
5-10 years of experience in production operations or network/systems operations roles
Strong hands-on experience with Linux/Unix systems troubleshooting
Command-line proficiency
Process, memory, CPU, disk, and log analysis
Strong networking fundamentals
Layer 1, Layer 2, and Layer 3 knowledge
Routing and switching troubleshooting
Experience with Juniper, Arista, or Cisco network devices
Experience handling incidents, escalations, and on-call responsibilities
Hands-on experience with server hardware in production environments
Responsibilities
Provide end-to-end system and network operational support in a 24×7 environment
Perform incident triage, mitigation, and escalation handling for production systems
Troubleshoot Linux/Unix systems using command-line tools (processes, memory, logs, file systems)
Troubleshoot and support network devices, routing, and switching issues
Maintain and support system architecture, including headend and access network platforms
Support server hardware, including HPE servers, RMAs, and hardware replacements
Execute system upgrades, platform changes, and risk-managed implementations
Identify recurring issues and drive long-term operational improvements
Collaborate with engineering, product, and regional teams to operationalize platforms
Assist with automation and scripting to reduce manual operational tasks
Participate in a rotating on-call schedule, including nights, weekends, and holidays
#NetworkOperations #LinuxEngineer #SystemsEngineer #NetworkEngineer #LinuxTroubleshooting #Networking #Juniper #Arista #IncidentManagement #OnCall #InfrastructureOperations #TelecomJobs #PhiladelphiaJobs
$70k-93k yearly est. 3d ago
Operations Analyst
The AZEK Company 4.1
Information technology analyst job in Mays Landing, NJ
The Operations Analyst plays a key role in advancing the company's Digital Transformation by bridging the gap between Operations, IT, and Business Intelligence. This position supports and enhances ERP functionality, Excel-based product configurators, and reporting tools including Power BI, SSRS, Telerik, and Crystal Reports. The ideal candidate is a technically minded, detail-oriented problem solver who works comfortably with data, systems, and process improvement to drive efficiency, streamline workflows, and enable data-driven decision-making that improves productivity, cost, and quality.
Key Responsibilities
Support ERP users by troubleshooting issues, ensuring data accuracy and process efficiency, improving data integrity, and streamlining workflows.
Develop, maintain, and enhance Excel-based product configurators integrated with the ERP system to streamline quoting, BOM setup, and order processing.
Design, build, and maintain Power BI dashboards, SSRS, and Crystal Reports used across manufacturing, operations, finance, and sales.
Gather reporting requirements and deliver actionable insights to Operations, Finance, and Leadership teams.
Manage and optimize data models, queries, and integrations across ERP, MES, WMS, and BI systems.
Identify and implement automation, integration, and process improvement opportunities.
Support the company's digital transformation roadmap, modernizing legacy systems and driving data-driven operations.
Assist with ERP documentation, training, and process mapping as needed.
Qualifications
Education: Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related field (Operations or Industrial Engineering also acceptable).
Experience: 2-5 years in ERP support, reporting, or data-driven business applications within a manufacturing environment.
Technical Skills:
Proficiency with ERP systems (Seradex, Epicor, Microsoft Dynamics, Syspro, or similar).
Advanced Excel (formulas, Power Query; VBA a plus).
Experience with Power BI, SSRS, Telerik, and Crystal Reports.
Working knowledge of SQL and relational databases.
Atlassian's JIRA for Daily Tracking and Service Management
Agile methodology
Soft Skills:
Strong analytical mindset and problem-solving ability.
Effective communication and collaboration across technical and non-technical teams.
Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
Experience integrating data between ERP and BI systems.
Understanding of manufacturing metrics (OEE, throughput, scrap, etc.).
Familiarity with Power Automate, Python, or other automation tools.
Compensation & Benefits:
Base salary $70,000 - $90,000 (dependent on market and experience).
Generous bonus to significantly boost earning potential.
Full benefits, career development, and the strength of James Hardie behind you.
The AZEK Company was acquired by James Hardie.
James Hardie is the industry leader in exterior home and outdoor living solutions, with brands including Hardie , TimberTech , AZEK Exteriors, Versatex , fermacell , and StruXure . With 8,000+ employees worldwide, we're united by our purpose of
Building a Better Future for All™
through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit ********************
Following The AZEK Company's acquisition by James Hardie, we remain committed to providing a fair and equitable employment experience for all candidates.
James Hardie Building Products Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics under applicable law.
$70k-90k yearly 5d ago
IT Application Analyst
Coherent 4.6
Information technology analyst job in Philadelphia, PA
Join our IT Business Applications team as a functional and technical Subject Matter Expert (SME) for Business Application Solutions. This role includes supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools. You will play a key role in driving operational excellence and contributing to the enhancement of our business systems.
Primary Duties & Responsibilities
Service Delivery and Operations
Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems.
Communicate with external vendors as necessary to coordinate resolution of open support issues.
Adheres to department standards/Procedures/Policies and complies with legal and regulatory requirements
System Requirements Analysis
Develops a thorough knowledge of manufacturing system requirements and business processes
Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications
Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology
Participates in the design and implementation of business process change
Project Management
Develop and manage project plans to effectively implement informationtechnology solutions, indicating significant milestones
Determine resource needs to complete project
Meet project schedules/milestones. Complete project deliverables according to department standards
Effectively communicate project expectations with team members and project stakeholders. Proactively identify, communicate and resolve project issues
Education & Experience
B.S. Information Science or related field
Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred).
Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred
Skills
Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred.
Knowledge of key BI and analytics concepts and technologies.
Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries.
Demonstrated experience in the support and/or implementation of business application software packages.
Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
Excellent verbal and written communication skills; ability to communicate effectively with end-users and management.
Demonstrated problem-solving and work prioritization skills.
Balances business and technical issues in decision making.
Able to identify and assess alternatives, make decisions and communicate the process and logic
Must be both team-oriented and self-motivated.
Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential
Working Conditions
Job operates in a professional office environment
Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Work in a cubicle area - must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day.
Work in a private office
Noise level - Usually moderate
Physical Requirements
Standing. Particularly for sustained periods of time. 50 - 75% of the time.
Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc.
Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Reaching. Extending hand(s) and arm(s) in any direction.
Use hands/fingers to type/handle. Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Grasping. Applying pressure to an object with the fingers and palm.
Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Kneeling. Bending legs at knee to come to a rest on knee or knees.
Crouching. Bending the body downward and forward by bending leg and spine.
Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus.
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."
$83k-108k yearly est. Auto-Apply 60d+ ago
IT Analyst
Integrichain 3.8
Information technology analyst job in Philadelphia, PA
IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are digitalizing labor-intensive processes - freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.
We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit ********************* or follow us on Twitter @IntegriChain and LinkedIn.
Job Description
This role is for In-Office support in our Philadelphia Office. This role will be full-time, Monday-Friday.
Duties and Responsibilities
Provides multichannel technical support to IntegriChain, Inc.'s internal users related to hardware, software, networking, and user education
Triages issues and service requests via phone, email, chat (Teams), and in-person conversation as necessary
Performs basic troubleshooting as part of triage, resolving issues where possible.
Accurately records and documents all details of the issue or service request, including user issue description, steps taken during triage, categorization and assigning priority into the IT service ticketing system
Provides user education on all internally supported devices, applications and systems
Escalates issues to appropriate second- and third-level subject-matter experts in accordance with service-level agreements and follows up on incidents when appropriate
Leverages internal and external resources (knowledge bases, manuals, support sites, vendors, and team members) to answer questions and resolve issues
Manages end-user relationships, communicating the status of open service requests and ongoing incidents
Ensures service requests are answered within acceptable timeframes, based on our SLAs
Manages, deploys, tracks and retrieves company technical equipment
Tracks inventory, and status thereof - held in office, deployed, shipped, returning, etc - including employee equipment, and in-office equipment
Performs pre-employment surveys with onboarding managers to determine employee equipment needs
Completes initial set up of employee equipment - laptops, docking station, monitors, keyboard and mouse, etc
Ships laptops to end-users and assists with initial set up upon receipt by the user
Coordinates return shipments for equipment from offboarded users
Refreshes and resets returning equipment, preparing devices for re-deployment or recycling, depending on equipment status
Tracks compliance, and other status of laptops using Mobile Device Management (MDM) Tools
Ensures encryption, passwords, and other compliance requirements are met by each device
Runs, reads and acts upon compliance reports from MDM
Manages available applications and policies applied by Mobile Device Management tool
Ensures applications being pushed to end-user equipment are up to date
Works with Security team to ensure policies pushed to end-user devices are accurate, up to date, and effective
Writes accurate technical documentation
Documents processes and procedures in an organized, readable manner
Supports LANs, WANs, network segments, Internet, and intranet systems.
Communicates with various vendors, as needed, to support IT and daily user activities
Collaborates on IT initiatives and projects with cross-functional teams
Qualifications
Soft Skills
Communication: Excellent Verbal and written communication skills. Able to clearly explain to people without tech backgrounds
Critical Thinking: Possess strong critical thinking skills to work through software troubleshooting issues
Organization: Requires strong organization skills to ensure inventory and documentation accuracy.
Collaboration: Work with the Service Desk and other departments collaboratively.
Learning: Willingness to continually learn, as the field constantly changes. Demonstrate adaptability and the ability to grow with their field.
Technical Skills
Minimum 1-2 years of experience in an IT support function OR 3-4 years in a customer-facing support setting.
Strong troubleshooting skills related to Windows OS, Mac OS, Active Directory - both on-premise and cloud-based, File Sharing systems, Productivity Tools - such as Word, Excel, PowerPoint, and networking
Thorough knowledge of Microsoft Office 365 Admin Center(s)
Experience with Mobile Device Management systems such as Intune or Workspace One
Experience with laptop builds - both Windows and Mac - including application installation, encryption process, hardware configuration, and MDM enrollment
Solid understanding of basic networking technology and principles such as DNS, Switches/Routers, and the OSI model
Solid understanding of software licensing and how it is applied.
Familiarity with Linux based operating systems
Education Qualifications
At least a Bachelor's degree in InformationTechnology or related field preferred
CompTIA A+, Network+ or Security+, or equivalent from other certification providers
Microsoft Office related certifications such as MS-102
#LI-ZG1
Additional Information
What does IntegriChain have to offer?
Mission driven: Work with the purpose of helping to improve patients' lives!
Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off (PTO), 401(k) Plan with a Company Match to prepare for your future, Parental Leave, Mental Health HRA and Lifestyle Spending Account, Student Loan Reimbursement and much more!
Robust Learning & Development opportunities including over 700+ development courses free to all employees
IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Our policy on visa sponsorship for US based positions:
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.
$78k-104k yearly est. 6d ago
IT Application Analyst
Lightworks Optical Systems
Information technology analyst job in Philadelphia, PA
Join our IT Business Applications team as a functional and technical Subject Matter Expert (SME) for Business Application Solutions. This role includes supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools. You will play a key role in driving operational excellence and contributing to the enhancement of our business systems.
Primary Duties & Responsibilities
Service Delivery and Operations
Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems.
Communicate with external vendors as necessary to coordinate resolution of open support issues.
Adheres to department standards/Procedures/Policies and complies with legal and regulatory requirements
System Requirements Analysis
Develops a thorough knowledge of manufacturing system requirements and business processes
Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications
Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology
Participates in the design and implementation of business process change
Project Management
Develop and manage project plans to effectively implement informationtechnology solutions, indicating significant milestones
Determine resource needs to complete project
Meet project schedules/milestones. Complete project deliverables according to department standards
Effectively communicate project expectations with team members and project stakeholders. Proactively identify, communicate and resolve project issues
Education & Experience
B.S. Information Science or related field
Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred).
Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred
Skills
Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred.
Knowledge of key BI and analytics concepts and technologies.
Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries.
Demonstrated experience in the support and/or implementation of business application software packages.
Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
Excellent verbal and written communication skills; ability to communicate effectively with end-users and management.
Demonstrated problem-solving and work prioritization skills.
Balances business and technical issues in decision making.
Able to identify and assess alternatives, make decisions and communicate the process and logic
Must be both team-oriented and self-motivated.
Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential
Working Conditions
Job operates in a professional office environment
Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Work in a cubicle area - must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day.
Work in a private office
Noise level - Usually moderate
Physical Requirements
Standing. Particularly for sustained periods of time. 50 - 75% of the time.
Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc.
Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Reaching. Extending hand(s) and arm(s) in any direction.
Use hands/fingers to type/handle. Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Grasping. Applying pressure to an object with the fingers and palm.
Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Kneeling. Bending legs at knee to come to a rest on knee or knees.
Crouching. Bending the body downward and forward by bending leg and spine.
Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus.
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."
$74k-102k yearly est. Auto-Apply 60d+ ago
IT Analyst 3-Free Library Data Analyst
Philadelphia International Airport
Information technology analyst job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the informationtechnology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new informationtechnology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of informationtechnology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
The Free Library of Philadelphia (FLP) is one of the largest public library systems in the world. As an important cornerstone of the Philadelphia community, FLP has a mission to advance literacy, guide learning, and inspire curiosity. The long-term vision of the FLP is to build an enlightened community devoted to lifelong learning. For over 100 years, the FLP has championed education in and out of the classroom, providing no cost resources for literacy and learning.
Job Description
The Free Library of Philadelphia is looking for a talented Data Analyst to join the Research & Data Analytics group within the Performance Management and Technology Division. The successful candidate will be experienced in all aspects of data analytics, including data acquisition and cleaning, descriptive, prescriptive and predictive analytics, and data visualization.
The Data Analyst will create organizational value by combining exceptional analytical skills with strong functional domain knowledge to deliver actionable data products, analyses and reports aligned to Performance Management objectives.
The Data Analyst will work cooperatively with Performance Management and Technology staff to understand program objectives and manage complex projects. The Data Analyst may supervise the day to day work of associate data coordinators; supervisory tasks may include mentoring, evaluation, and ensuring compliance with standard operating procedures.
Essential Functions
* Acquire data from multiple sources, both internal and external. Ensure data accuracy and integrity by cleaning and preprocessing data.
* Use appropriate statistical analysis techniques to explore and identify patterns, trends, and correlations.
* Create data visualizations using industry standard tools (Tableau, Power BI, Excel) to present findings effectively.
* Prepare and present reports, summaries, and recommendations to both technical and non-technical audiences.
* Develop and test data-driven hypotheses to answer specific questions.
* Build predictive models, including regression, AI, machine learning, or time series models to forecast trends and outcomes.
* Work with database systems to retrieve, manipulate, and analyze data efficiently.
* Write SQL queries to extract relevant data.
* Collaborate with cross-functional teams to understand data needs to deliver actionable insights.
* Ensure data security and compliance with data privacy regulations.
* Prepare standard operating procedures (SOPs) and ensure complete documentation of datasets, scripting routines, and workflows.
* Supervise subordinate or junior staff, or interns, identify mentoring opportunities and provide assistance as needed.
* Serve as Subject Matter Expert for Library agencies to ensure compliance with appropriate data management, integration, and sharing protocols.
* Participate in meetings and events within department, city and the greater data analytics community.
* Present reports at departmental meetings, informational sessions, and select conferences.
Qualifications
Competencies, Knowledge, Skills and Abilities
Required
* Proficiency with R and/or Python, and SQL programming languages.
* Experience developing statistical methods and analyses including predictive analytics, and correlation and regression models using appropriate statistical software tools.
* Experience using industry standard data visualization and graphics tools for creation of professional reports and presentations, web content, and education materials.
* Proficient in developing database query strategies from spatial and non-spatial relational databases.
* Able to effectively communicate complex technical information to diverse audiences.
* Excellent written and oral communication skills, strong project planning, organization, and time management skills.
* Ability to create and maintain good working relationships and collaborations while working independently and taking the initiative.
* Willing to expand professional compentency by taking advantage of appropriate continuing education and training opportunities.
Preferred
* Experience with cloud services and data management.
* Experience with Tableau and/or PowerBI applications.
* Experience handling regulatory requirements related to PII.
* Experience with parcel mapping, editing, and parcel management.
* Experience using ESRI ArcGIS software suite to publish data and produce GIS applications.
* Proficiency in spatial data creation, editing and maintenance.
* Multi-user versioned and distributed editing, replication in ArcGIS Server/ArcGIS SDE 10.x environment.
Qualifications (Education and Experience)
Five or more years of relevant professional experience required. Baccalaureate degree from an accredited college or university which has included major course work in Geographic Information Systems (GIS), Geography, Urban Planning, Public Health, Statistics, Information Science, or Civil Engineering. Master's degree is preferred.
Additional Information
Salary: $70,000-$85,000
Salary cannot exceed $85,000
We're interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you're a good fit, please don't hesitate to apply.
Please include:
* Resume
* A cover letter
Please note: Applications will not be considered without a cover letter.
Did you know?
* We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
* We offer Comprehensive health coverage for employees and their eligible dependents
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Job Location
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$70k-85k yearly 3d ago
Associate Application Support Specialist
City of Philadelphia 4.6
Information technology analyst job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the informationtechnology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new informationtechnology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of informationtechnology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The Associate Systems Engineer is a junior level position responsible for maintaining, testing, and analyzing City platform services to enable departments and agencies to be productive and meet strategic goals. In this role they will provide operational support for informationtechnology systems, with a particular focus on critical City platforms such as email and collaboration applications from the Microsoft suite.
As a member of the Platform Engineering team, this individual will respond to requests and problems directed to the team and administer core services. They may work in on-premises systems, cloud technologies, or both. This position works primarily with Windows, Active Directory, Azure AD, Office365, PowerShell, and other Microsoft technologies along with a few other key platforms used throughout the City.
Essential Functions
· Handles tickets assigned by team members or grabbed from the team queue.
· Excellent customer service in working with clients and end-users on tickets, incidents, problems, requirements gathering, and reviews.
· Active participation in all team meetings, including but not limited to stand-ups, knowledge transfers, ticket crushes, bridges and go-lives, incidents and outages, and planning sessions.
· Fosters and maintains relationships with systems and technician staff across the City's IT community.
· Champions team initiatives, SOPs, and best practices with City staff.
· Provides on-call support on rotation with team for major incidents and outages.
· Joins project teams primarily in a supporting role, with opportunities for growth and technical leadership.
· Creates, shares, and updates regularly automation scripts and automations in the ITSM tool related to job functions and tasks.
· Actively participates in the use, updating, and auditing of the SOP document library the team keeps.
· Routinely utilizes available LMS courses and trainings, as well as personal practices, to stay on the cutting edge of technology and best practices.
· Completes other duties as assigned by manager or technical team lead.
Qualifications
We care more about what you can do than where you learned how to do it. That said, a bachelor's degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least three (3) of experience working within IT, with particular preference given to experience with systems administration, scripting and coding, and Microsoft Office365. Additionally, this role may handle sensitive or confidential data. You must be able to pass an FBI background check and pass related trainings and coursework during onboarding.
Competencies, Knowledge, Skills and Abilities
· Experience managing complex systems and servers in an enterprise-level environment.
· Understanding of Windows operating systems, Active Directory, and the Microsoft technology landscape.
· Strong written and oral communication skills, including being able to present ideas in user-friendly, business-friendly and technical language.
· Honed interpersonal skills with a focus on building rapports, listening to clients, and asking quality questions.
· Competence and confidence in customer service skills, including troubleshooting, de-escalation, discussing issues, and providing options for requests and resolutions for issues.
· Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems.
· Ability to build effective relationships and strong commitment to working collegially and collaboratively with clients and colleagues at all levels in a diverse and distributed environment.
· Ability to use a City-provided computer and other office equipment, including related software and email, calendar, collaboration tools.
Additional/Desirable Skills & Abilities
· Experience in at least one scripting language, PowerShell preferred.
· Experience with PowerBi and DataVerse a plus.
· Familiarity with Windows Server and Linux Oses preferred.
· Knowledge of virtual environments (Hyper V, Azure HCI, vSphere, AWS) desired but not required.
· Understanding of cloud technologies.
· Familiarity with monitoring systems, automation software, and/or scripting environments.
· Experience in state or local government or similar. Experience with nonprofit or education environments may be applicable.
Additional Information
Salary Range: $65,000 - $80,000
Salary Range cannot exceed $80,000
All applications must include a cover letter. Applications without a cover letter will be considered incomplete.
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
$65k-80k yearly 40d ago
Information Technology Professional
U.S. Navy 4.0
Information technology analyst job in Cherry Hill, NJ
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$74k-106k yearly est. 21d ago
Application Support Analyst (100% onsite)
System Soft Technologies 4.2
Information technology analyst job in Philadelphia, PA
Application Support Analyst US Citizen or Green Card Holders will only be considered The Application Support Analyst will join the Production Services team critical to ensuring proprietary systems are operational, reliable, and optimized for performance. Working with Developers, this individual will provide technical support, operational monitoring, and incident resolution in a fast-paced, business-critical environment.
Key Responsibilities
Operational Readiness: Perform daily “ready for business” checks to ensure all systems and supporting services are fully operational.
Monitoring & Incident Response: Monitor system health, performance, and alerts; identify and escalate issues promptly to minimize downtime.
Troubleshooting & Diagnostics:
Investigate and resolve system and application issues (break/fix), ensuring root cause analysis and long-term resolution.
Configuration Management: Manage and maintain system configurations across environments, ensuring compliance with operational standards.
Tactical Scripting: Develop and maintain scripts for automation, monitoring, and operational efficiency.
Collaboration: Partner with developers, networking, platform, and infrastructure teams to resolve cross-functional technical issues.
On-Call Support: Participate in an on-call rotation
Qualifications:
Bachelor's degree in a technical discipline Computer Science, Engineering, Mathematics, or related preferred
5+ years of experience in an application support, operations, systems administration, or related role required
Understanding
of Software Development (DevOps)
Experience in diagnosing issues across applications, networks, and infrastructure layers.
Experience working with monitoring tools, log analysis, and incident management processes.
Understanding of operating systems (Windows and/or Linux) is required
Foundational knowledge of PowerShell, Python, or Bash scripting
$77k-110k yearly est. 60d+ ago
Business UAT Analyst I - Campaign Testing - BILINGUAL SPANISH REQUIRED
JPMC
Information technology analyst job in Wilmington, DE
Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online.
As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives.
Job responsibilities
Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives.
Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation.
Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed.
Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance.
Ensure proper version control and configuration management of all test objects developed and test environments used.
Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team.
Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows.
Identify process gaps and streamline processes to improve efficiency.
Required qualifications, capabilities, and skills
Possess Bilingual Spanish capabilities
Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills
Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills.
Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models
Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies
Proven ability to manage and prioritize multiple, diverse projects simultaneously.
Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps.
Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented
$87k-117k yearly est. Auto-Apply 15d ago
Desktop Support IT Analyst
The Contingent Plan
Information technology analyst job in Hammonton, NJ
The Contingent Plan is actively recruiting multiple IT support professionals for a client based in New Jersey. The contract assignment is onsite and is currently expected to last 12 months. This is an immediate need and the client will move quickly with the right candidates. Sorry, the client is not offering sponsorship at this time.
Review, evaluate, design, implement and maintain the corporate technology systems.
Identify data sources, constructs data decomposition diagrams, provides flow diagrams and documents all related processes.
Ability to communicate complicated technical concepts to non\-technical Clients.
Experience ad\-hoc reporting, estimating, and interfacing of inbound and outbound interface files.
Work as technical expert with Clients, application analysts, developers and other technical team members to support and develop technical solutions to complex business problems.
Develops specifications according to business requirements.
Configures system and monitors performance of systems and programs. Install software, patches and new environments as required.
Writes and maintains documentation to describe program development, logic, system coding, testing, changes, and corrections in accordance with policy and SOX auditing compliance.
Recommends new solutions and upgrades in alignment with strategic plans and business requirements.
Coordinate and perform all testing of any changes to environment with process owners.
Ensure that assigned backup support personnel are involved and aware of activities so that they have sufficient knowledge to be effective substitutes when needed.
Provides technical assistance to 700+ internal business users by responding to inquiries regarding errors, problems, or questions about hardware or software in a 24x7 environment.
Assist IT Department with other support related issues as required.
Perform other special projects and assignments as required.
Perform all duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and\/or duties beyond what is outlined may be assigned as required.
Requirements
A four year Bachelor's degree in Business, Computer Sciences or related field. Significant experience may be substituted for the educational requirement.
A minimum of two to five (2\-5) years of relevant work experience.
Knowledge of Windows\-based hardware and software applications required.
Experience in Windows\-based programming languages and database structures.
Good communication and analytical skills required.
​Technical Skills:
Active Directory & Windows Server 2000 (or higher)
Office 2000 (or higher)
Mobile and cellular technologies (Ipad, Tablets, Iphone)
Exchange 2007 (or higher)
Server and Desk top virtualization (VDI, Citrix, VMware)
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$74k-102k yearly est. 60d+ ago
Application Support Analyst
Us Tech Solutions 4.4
Information technology analyst job in King of Prussia, PA
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Key Responsibilities :
• Flexible to work between 12pm to 9pm, Sunday to Friday (5 days a week)
• Fully responsible for delivery of key feeds within the agreed SLA
• Monitoring, Trouble shooting and Supporting the day to day activities
• Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover
• This role is to be the interface between users and IT project
• Adherence to documented procedural standards
• Escalate issues which cannot be resolved by the Analyst, in a timely manner
• Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental
• To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk
• Maintain Knowledge base and share experience with support team members
• Should take ownership of any tasks/issue handled by the team (even when other teams involved)
Qualifications
Qualifications / Technical knowledge & Experience required :
Qualifications:
• Graduate in Computer Science discipline
Technical Skills:
• SQL knowledge (be able to read/write complex queries with joint between table, knowledge on optimizing SQL statements)
• Unix (be comfortable working on a Unix environment)
Additional Information
Thanks & Regards
Kushal kumar
************
$66k-95k yearly est. 1d ago
Technical Product Systems Analyst
Jpmorgan Chase 4.8
Information technology analyst job in Wilmington, DE
Intro Marketing Language Join us to shape innovative products and deliver impactful solutions that drive our business forward. Your expertise will help us create seamless experiences for our customers and partners. As a Technical Product Analyst Senior Associate in our Product team, you collaborate with stakeholders to turn business needs into technical solutions. You analyze systems, document requirements, and support product delivery from concept to launch. You play a key role in testing, data analysis, and process improvement. Together, we create products that make a difference for our customers and our business.
Job Responsibilities
+ Gather and document business and technical requirements with stakeholders.
+ Analyze systems and processes to identify opportunities for improvement.
+ Develop and maintain clear technical documentation and user guides.
+ Perform data analysis and mapping to support system enhancements.
+ Facilitate communication between technical teams and business partners.
+ Design and execute test plans to validate system functionality.
+ Create and manage product stories and milestones to ensure timely delivery.
+ Collaborate with product, IT, and infrastructure teams to implement solutions.
+ Coordinate and support user acceptance testing sessions.
+ Build strong relationships through effective written and verbal communication.
+ Manage product roadmap, releases, and dependencies to align with business goals.
Required Qualifications, Capabilities, and Skills
+ Experience in technical product analysis or a similar role.
+ Strong understanding of business processes and technology.
+ Proven ability to analyze systems and recommend improvements.
+ Excellent analytical and problem-solving skills.
+ Effective communicator with stakeholders at all levels.
+ Experience with data analysis and system integrations.
+ Skilled in creating technical documentation and user guides.
+ Ability to design and execute test plans.
+ Experience managing product stories, milestones, and releases.
+ Collaborative team player with relationship-building skills.
+ Familiarity with business modeling tools and methodologies.
Preferred Qualifications, Capabilities, and Skills (Optional)
+ Experience in the credit card industry or authorizations.
+ Background in fraud risk management.
+ Knowledge of TSYS technical platform.
+ Experience with system conversions and co-brand partnerships.
+ Business architecture experience.
+ Experience at a direct competitor (e.g., Citi, Wells Fargo, Cap One).
+ Advanced data analysis skills.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$102k-126k yearly est. 60d+ ago
SAP Technical Systems Analyst III
Essential Utilities
Information technology analyst job in Bryn Mawr, PA
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.
We are seeking an experienced SAP Technical Systems Analyst III to join our IT team. In this role, you will manage the SAP technical stack, collaborate with cross-functional teams, and act as a liaison between business and IT to implement system changes and enhancements. You'll define and maintain SAP technical standards while delivering high-quality solutions that meet business needs.
Key Responsibilities
Provide technical expertise in SAP NetWeaver, ABAP, SAP HANA DB architecture, and SAP Fiori/UI.
Deliver ABAP and Fiori support for patch and release upgrades.
Develop solutions using OOABAP, RICEF objects, BOPF, Fiori, PI/PO, HANA, CDS, and integration technologies (RFC, BAPI, IDoc, SOAP, REST, OData).
Support SAP S/4HANA technologies and cloud-native frameworks (RAP, CAP).
Perform integration, regression, and upgrade testing; assist with user acceptance testing and performance tuning.
Handle operational tasks (reports, queries, data loads, helpdesk requests).
Assist with disaster recovery and business continuity planning.
Stay current with SAP trends and emerging technologies.
Qualifications
Bachelor's degree in InformationTechnology, Computer Science, or related field.
10 years of SAP application support and development experience.
Expertise in SAP NetWeaver, ABAP, SAP HANA DB architecture, and Fiori/UI.
3+ years of experience with SAP S/4HANA technologies.
Strong understanding of integration technologies and cloud frameworks.
Utility industry experience is a plus.
Essential Skills
Excellent communication (oral and written).
Strong problem-solving and analytical skills.
Ability to work collaboratively in a team environment.
Work Environment & Physical Demands
Primarily sedentary work with occasional standing and walking.
Minimal travel (
Inside office environment.
Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************.
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:
Family members cannot result in a supervisor/subordinate reporting relationship
Family members cannot work in the same department.
$72k-95k yearly est. Auto-Apply 41d ago
IT Auditor
Customers Bank 4.7
Information technology analyst job in Malvern, PA
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.
On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.
What You'll Do:
* Execute IT audit engagements, including audit planning, risk assessment, testing, documentation, and reporting.
* Evaluate the design and operating effectiveness of IT general controls and application controls.
* Identify technology risks, control gaps, and opportunities for improvement, and develop clear, actionable recommendations.
* Partner with business, technology, and audit stakeholders to communicate audit results and remediation expectations.
* Monitor remediation efforts and validate corrective actions.
* Contribute to the continuous improvement of audit methodologies, tools, and practices.
* Stay current on regulatory guidance, industry standards, and emerging technology and cyber risks.
What Do You Need?
* Bachelor's degree in Information Systems, Computer Science, Accounting, or a related field (or equivalent experience).
* 6-8 years of progressive experience in IT audit, IT risk management, internal audit, or technology controls, preferably within financial services or a regulated environment.
* Prior experience managing audit engagements end-to-end.
* Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO) and regulatory expectations.
* Excellent analytical, critical-thinking, and problem-solving skills.
* Strong written and verbal communication skills, with the ability to explain complex technical issues to non-technical audiences.
* Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Preferred Certifications (or in progress):
* CISA, CISSP, CIA, CRISC, or similar professional certification.
Technology Skills:
* Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
* Ability to quickly learn and effectively use Customers Bank systems and audit-related applications.
* Experience with audit tools, data analytics platforms, or GRC systems is a plus.
* Working knowledge of Cybersecurity concepts and associated frameworks, Networking Technology, Operating System concepts and controls, Information Security concepts and practices, System Development Life Cycle controls, Database concepts and controls, Risk Assessment tools and techniques, Cloud computing concepts and controls and Artificial Intelligence concepts and controls.
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
$52k-60k yearly est. Auto-Apply 8d ago
IT Technician
Digacore Technology Consulting
Information technology analyst job in Cherry Hill, NJ
About Us:
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.
About the Role:
We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills.
Primary Responsibilities:
Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software.
Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS.
User creation/termination app install, printer setups.
Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets.
Maintain and update system documentation using ConnectWise and IT Glue.
Communicate professionally with clients, providing exceptional service and support.
Job Qualifications:
Basic understanding of troubleshooting systems.
Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach.
Ability to diagnose technical issues and provide efficient solutions.
Excellent multitasking skills and adaptability to rapidly changing environments.
Quick learning ability for new software and troubleshooting tools.
Self-motivated with a sense of urgency to meet service commitments.
Recognize when it's appropriate to escalate support tickets.
Strong problem-solving skills and a proactive attitude.
A+ or other relevant certification
Benefits:
Nationwide medical insurance.
Dental insurance.
Life insurance gifted to all employees.
Long-term disability insurance gifted to all employees.
FSA and HSA options.
401k match
Generous paid time off.
Mental health days
Paid certification assistance
We are an Equal Opportunity Employer!
$35k-72k yearly est. 20d ago
Information Technology
Vp 3.9
Information technology analyst job in Philadelphia, PA
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$40k-88k yearly est. Auto-Apply 60d+ ago
Business Analyst - Functional
Ask It Consulting
Information technology analyst job in Wilmington, DE
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Title: Business Analyst - Functional
Position Type: 6+ Contract
Location: Wilmington, DE 19801
******MUST HAVE STRONG FINANCIAL BACKGROUND RELATED TO ASSET MANAGEMENT AND TRUST ACCOUNTING.******
Core Responsibilities:-
Works with various business users and stakeholders to review current processes and systems to fully understand and document the current environment.
Working with the IT Tech Lead, Project Manager and developers you will contribute towards the final state of the new software solution and workflows.
This role is core to capturing and translating business requirements for consumption by the development team.
You will also partner with the QA team to ensure requirements are tested in the test plan.
Qualifications
Base Qualifications:-
· 6-10 years' experience in technology/system analysis or operational support environment or equivalent combination.
Technical Skills:-
· Gathers information from the clients, stakeholders and development team.
· Develops appropriate requirement specifications for the project.
· Liaison between the client and the development team.
· MS Office Proficiency.
· Project Management Software Skills (i.e. MS Project, MS EPM).
· Excellent problem solving and troubleshooting skills.
· Must have strong written and verbal communication skills.
Additional Information
Thanks & Regards,
Neeraj Kumar
|
Sr. Technical Recruiter
************ X 4407
neeraj.kumar@askitc. com
$75k-104k yearly est. 1d ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Gloucester, NJ?
The average information technology analyst in Gloucester, NJ earns between $64,000 and $118,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Gloucester, NJ