Information technology analyst jobs in Hasbrouck Heights, NJ

Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements 3-5 years of experience in system administration or a similar IT support role Proven experience managing on-site inventory, hardware requests, and vendor coordination Strong Mac experience is essential Expertise in providing white-glove, high-level support In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections) Familiarity with Google Workspace and Microsoft 365 platforms Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms) Experience with Active Directory or Okta for user provisioning and permissions Competency in handling user access requests and security protocols Experience with mobile device management (MDM) and software/hardware installations Ability to assist with conference room technology setup and troubleshooting Responsibilities Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions Provide in-person, white-glove support for end-users' hardware and software issues across various devices Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting Perform routine maintenance, updates, and system checks Document support requests accurately in the ticketing system and ensure timely resolution Escalate complex issues appropriately to specialized support teams as needed

Job Title: Application Support Analyst Hours: Shifts (flexibility to meet needs of the business) FMX Futures Exchange BGC and the world's leading global investment banks and market-making firms have partnered to create FMX, a combined US Interest Rate Futures Exchange, spot foreign exchange platform, and the world's fastest-growing US cash treasuries platform. Job Description Market Operations is globally responsible for the stability and daily IT operations for all financial trading applications for BGC Partners and associated entities. This position performs a Level 2 (L2) Production Support role for FMX U.S. Treasuries (UST), TIPS, Repos, FX, Non-Deliverable Forwards (NDF), and FMX Futures Exchange platforms, as well as other BGC Partners electronic and hybrid trading platforms. The role also supports IT Service Management activities including Incident, Problem, and Change Management, along with associated governance routines. Responsibilities Monitor and respond to technical platform and trade issues across FMX UST, TIPS, Repo, FX, NDF, and Futures trading environments. Manage communication with internal and external clients, providing proactive updates and managing expectations through to resolution. Perform in-depth technical troubleshooting (analyzing application logs, FIX logs, environment issues, and client connectivity). Utilize tools such as Grafana, Splunk, and internal dashboards to monitor system health, investigate issues, and perform log analysis. Support, monitor, and configure scheduled jobs using Autosys and Cron. Configure and maintain environmental monitoring/alerting (servers, application components, market data) using Microfocus OpsBridge (formerly HP Openview) / Sitescope. Execute software upgrades and releases, including post-deployment validation and health checks. Perform network troubleshooting to identify and resolve latency, connectivity, and data flow issues between trading systems and external clients. Build tools and automate repetitive or manual support processes. Collaborate closely with development, QA, infrastructure, and business teams to ensure production stability and operational excellence. Requirements / Skills Operating Systems: Unix/Linux, Windows Strong analytical and troubleshooting skills with a problem-solving mindset Ability to multi-task and prioritize effectively in a fast-paced trading environment Excellent communication skills: verbal, written, and interpersonal with the ability to interface effectively between technical and business teams Experience with scripting languages such as Python, Unix Shell, or Perl Understanding of external connectivity and basic networking concepts Strong Fixed Income knowledge, particularly U.S. Treasuries, Repos, TIPS, and UST Futures Electronic trading support experience strongly preferred, ideally in Fixed Income or multi-asset markets (FX, NDF, Futures) Familiarity with Equities, Fixed Income, and/or Foreign Exchange markets desirable Experience with Source Code Repositories (Git, Perforce, etc.) and software release management tools Knowledge of FIX protocol strongly preferred Experience with DB/SQL a plus Familiarity with JIRA Service Desk and ITIL-based processes desirable Basic server administration experience advantageous Additional Information To all recruitment agencies - BGC Partners & affiliates do not accept agency resumes. Please do not forward resumes to our job alias, employees, or any other company location. BGC Partners & affiliates are not responsible for any fees related to unsolicited resumes. Please contact the Recruitment function for additional details. Educational Qualifications: Bachelor's degree or Higher in Computer Science, Engineering, or a related field (or relevant work experience).

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Context Ou client, a major Investment Bank located in NY is currently seeking a dynamic and skilled Market Access Application Support Analyst.This role is pivotal in maintaining and enhancing our high-performance trading platform and ensuring optimal operation in a fast-paced financial environment. Key Responsibilities Manage and enhance a robust trading platform utilizing cutting-edge and low-latency technologies. This platform is handling millions of daily transactions and a substantial volume of real-time financial data. Swiftly and effectively resolve complex technical issues and user queries. Monitor system performance, optimize processes, and conduct capacity planning in alignment with low latency requirements. Oversee advanced in-house solutions for order routing, data feeds, pre-trade checks, and trade reporting. Support over US based traders employing diverse strategies across various asset classes. Liaise with Exchanges and Trading Venues for the integration of new services. Collaborate with global technology teams within the organization. Develop and deploy innovative Market Access solutions to support business initiatives. Required Skills: Expertise in Unix/Linux system administration, including problem-solving and scripting (Shell, Python). Fundamental understanding of networking concepts (TCP/IP, routing, multicast). Proficiency in Windows environment management, including job maintenance and network analysis. Database skills, particularly MySQL, with the ability to perform basic queries. Knowledge of Stocks and Derivatives (Options, Warrants, Futures, Indexes, ETFs, etc.). Familiarity with American financial markets, including primary exchanges and ECNs.

Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

Job Title: Production Support Analyst Type: Permanent Hours: Shift-based (flexibility required) About BGC Partners BGC Partners provides a wide range of financial services and trading solutions through voice, hybrid, and electronic platforms. Our technology and market expertise support clients across global markets, offering tools, data, and analytics that enhance price discovery and trade execution. Role Overview This position performs a Level 2 Production Support role within Market Operations, ensuring the stability and daily operations of BGC's trading applications. The role supports trading activity across Credit, Rates, and FX, while also participating in core IT service management processes including Incident, Problem, and Change Management. Responsibilities: Monitor trading systems and respond to production issues across platforms in Credit, Rates, and FX. Communicate with internal teams and external clients, providing timely updates and managing expectations through to resolution. Troubleshoot application and connectivity issues by reviewing logs, monitoring dashboards, and performing basic system analysis. Use internal tools such as Grafana, Splunk, and system dashboards to track platform health and investigate alerts. Support and monitor scheduled jobs and automation tasks. Assist with software releases, including environment checks and post-deployment validation. Work closely with development, QA, infrastructure, and business teams to maintain production stability. Follow ITIL-aligned processes for incidents, changes, and problem resolution. Qualifications: Familiarity with Linux/Unix and Windows operating systems. Strong analytical and troubleshooting ability with a problem-solving mindset. Ability to multitask and prioritize effectively in a fast-paced environment. Effective verbal and written communication skills for interacting with both technical and business teams. Exposure to scripting languages (Python or Shell) is a plus. Basic understanding of networking concepts such as latency, connectivity, and data flow. Interest or foundational knowledge in Credit, Rates, or FX products. Experience with SQL, FIX protocol, Git, or JIRA is beneficial but not required. Educational Qualifications: Bachelor's Degree required Salary: $70,000 - $75,000 + Bonus

Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This is an in office position located in midtown Manhattan very close to all major transportation hubs. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges. About the Position Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees. Key Relationships Reports to: AVP, IT Services Delivery Manager Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure. Key Partners: Global IT support teams, third-party vendors, and service providers Key Responsibilities Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards. Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer. Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery. Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments. Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware. Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD. Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support. Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement. Oversee hardware lifecycle management and automation, ensuring device and data security and integrity. Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting. Maintain vendor and supplier relationships to support operational efficiency and compliance. Enforce IT policies and ensure global teams adhere to standards and compliance requirements. Research emerging technologies and recommend solutions to enhance service delivery. Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development. Analyze support trends and team performance to identify improvement opportunities. Conduct system health checks and reporting, proactively addressing monitoring gaps. Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions. Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team. Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution. Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed. Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks. Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes. Participate in disaster recovery planning, testing, and execution. Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows. Mentor and coach global team members. Candidate Qualifications: Required: 5+ years of experience in a technical support or helpdesk environment. Proficiency in supporting Windows and Mac OS X operating systems. Experience with Mac device deployment, management, and security compliance. Familiarity with Microsoft365, Active Directory, and basic networking concepts. Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management. Strong communication and customer service skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus. Preferred: Bachelor's or higher, with specialized training. Build management skills. ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk). Exposure to mobile device management (MDM) platforms. Deep understanding with Apple Business Essentials and MS Intune integration/platform support. Experienced scripting knowledge (e.g., PowerShell)

Job Title: Technical Business Analyst Duration: Longterm Experience Required: 7 to 15 years Employment Type: Must work on Next Gen Software Solutions LLC's W2 Job Description: We are seeking a highly skilled Technical Business Analyst to join our team in Berkeley Heights, NJ. This is an exciting opportunity to work onsite 5days a week in a fast-paced environment, collaborating with cross-functional teams to deliver innovative solutions. The ideal candidate will have strong technical expertise, including proficiency in Java, cloud-based technologies (AWS/Azure), and experience with testing and Agile methodologies. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to gather, analyze, and document business and technical requirements. Technical Analysis: Work closely with development teams to translate business needs into technical specifications, ensuring alignment with project goals. Java Expertise: Utilize strong knowledge of Java to support development, testing, and troubleshooting processes. Testing: Perform testing using Java to validate functionality, identify issues, and ensure quality deliverables. Cloud Technologies: Leverage knowledge of AWS and Azure to support cloud-based solutions and integrations. Agile Methodologies: Actively participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives. Stakeholder Management: Act as a liaison between business and technical teams, ensuring clear communication and alignment. Technical Documentation: Create and maintain detailed documentation, including functional specifications, user stories, and test cases. SDLC Processes: Support the software development lifecycle (SDLC) by ensuring requirements are met at each stage of development. Problem-Solving: Analyze and resolve technical and business issues, providing innovative solutions to meet project objectives. Required Skills: Java Proficiency: Strong experience in Java for technical analysis, development support, and testing. Cloud Knowledge: Proficiency in AWS and Azure cloud platforms. Agile Practices: Familiarity with Agile methodologies and tools. Testing Skills: Hands-on experience with testing processes, including writing and executing test cases using Java. SDLC Expertise: Strong understanding of the software development lifecycle and related processes. Stakeholder Management: Excellent communication and collaboration skills to work effectively with business and technical teams. Technical Documentation: Ability to create clear and concise documentation for technical and non-technical audiences. Problem-Solving: Strong analytical and troubleshooting skills to address complex business and technical challenges. Preferred Skills: Data Analysis: Experience with SQL or other data analysis tools. DevOps Knowledge: Familiarity with CI/CD pipelines and DevOps processes. Messaging Frameworks: Knowledge of Kafka or similar messaging frameworks. UI/UX Awareness: Basic understanding of user interface and user experience principles. About Next Gen Software Solutions LLC: Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations. Equal Employment Opportunity Statement: Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.

Workday Systems Analyst Administrator Brooklyn NY Full Time Direct Hire** We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development. As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning. You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making. Your work will help streamline HR systems improve end user experience and strengthen organizational workflows. This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes. You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity. Responsibilities Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning Configure Workday business processes roles integrations and security Provide Workday support for HR Payroll Benefits and Learning operations Troubleshoot system issues and coordinate testing for new releases and updates Build advanced reports dashboards and analytics to support leadership and compliance Maintain accurate employee data and ensure data integrity across all Workday functions Work with cross functional teams to design and implement HR system improvements Qualifications Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background. Strong understanding of HR operations payroll processing benefits and compliance Experience configuring Workday modules and supporting business processes Ability to build reports troubleshoot complex issues and manage data Bachelors degree, preferably in IT Healthcare industry experience is helpful but not required If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.

Information Security Specialist - New York City (Hybrid) Our client-a global leader in apparel and retail with a portfolio of internationally recognized brands-is undergoing a major digital transformation to optimize operations worldwide. As part of this evolution, the organization is strengthening its global security posture and building a unified, enterprise-wide framework for secure system development and operations. Occasional availability for remote meetings with global teams off hours is necessary when needed. We are seeking an Information Security Specialist to join the New York City team. This role is ideal for a security professional who can evaluate complex IT environments, identify and assess risks, and drive the implementation of effective security controls in close collaboration with global IT and business stakeholders. The Information Security Office plays a critical role in safeguarding customer data and internal confidential information. Operating across multiple regions, the team establishes security standards, delivers training, monitors compliance, and leads global initiatives to reduce risk across the enterprise. Rather than focusing on local optimization, the office develops holistic, group-wide security strategies that support a broad range of business functions and technologies. This position is part of the Global Headquarters team and will also support select initiatives within the North America Information Security Office. While the primary focus is IT security, this role will also engage with the GRC (Governance, Risk & Compliance) domain. The specialist will serve as a key communication bridge-coordinating between Global Headquarters and North American security teams to enhance governance, risk oversight, and global security alignment. (Note: this is not a direct GRC execution role.) Key Responsibilities (IT Security Focus) g Depending on experience and strengths, responsibilities may include: Implementing and enhancing cybersecurity technologies (e.g., WAF, AntiBot, Email/Web/Endpoint security) Deploying and expanding insider-threat prevention solutions (e.g., DLP, CASB, Data Security tools) Building and managing log monitoring infrastructure and developing monitoring content Planning and executing security assessments and cyberattack simulations Investigating and responding to security incidents Supporting additional information security initiatives tied to enterprise risk management

The IT Regional Manager - US manages geographical offices' IT functions, staff, resources and quality of support for the US Region. Works with Director of IT Service, as well as US territory IT Service Managers to deliver unified IT services and solutions. In this capacity, the IT Regional Manager - US will: Ensure exceptional customer service to all internal and external customers; proactively promote and model client service excellence among regional teams and across the broader IT organization; facilitate customer advocacy to drive timely service resolution; Leadership oversight for operational availability of office-technology equipment including computers, printers, peripheral hardware and video conferencing equipment; Utilize IT service management applications and tools (specifically ServiceNow and Jira) in conjunction with departmental best practices to create, update, escalate, and close tickets, recording the life-cycle of all service requests. Ensure call ownership by acting as a liaison between Firm-side IT groups and customers, keeping them informed of service request status until resolution; Manage regional office team's performance management and set goals and objectives; ensure their continuous technical and professional development; influence them to be flexible and adaptable to the changing needs of their customers and office needs; provide opportunities for team members to build and demonstrate new skills and achievements; Management participation in planning and supporting Enterprise meeting technology events including video conferences, presentations and client meetings; Build trusted relationships with office management and customers; Provide technology consultancy to deliver business solutions to drive office success; Assist PMO with projects by providing leadership in the regional implementation of Firm wide and office-specific initiatives, projects and related deployments; Work with other IT Managers to ensure Firm wide repeatable customer service model and identify and recommend to IT Service Director changes to drive continuous customer service satisfaction and process improvement; Work as an influencing team; Work with IT Infrastructure team to ensure the performance of and perform routine maintenance on network infrastructure, servers, and telecommunication and audio/visual equipment; Foster data security policies and best practices; and Periodically travel to regional offices to meet with office management and team. Proficiencies: Expert proficiency in Microsoft Operating Systems; Expert proficiency in Microsoft Office Suite; Expert knowledge of customer service principles and practices; Advanced proficiency in IT Service management systems (ServiceNow and Jira preferred); Advanced proficiency in producing and analyzing service desk reporting and metrics; Advanced to expert knowledge of Microsoft Operating System application installation and configuration processes; Advanced to expert knowledge of remote access architectures, technologies and applications (Citrix, VPN); Advanced to expert knowledge of wireless networking, technologies and applications (iOS); and Advanced knowledge of networking technologies, cabling topologies, devices, and related applications. Qualifications: Bachelor's degree (preferred) or equivalent experience; Advanced degree (preferred); At least 10 years of management or supervisory experience; At least 10 years of experience providing direct support to customers in the areas of software, hardware and networking technologies; At least 10 years of experience in LAN, WAN and network systems support; At least 10 years of experience configuring, installing and maintaining client PC operating systems and related devices; and Professional services or law firm experience (preferred).

Sr. IT User Support Specialist (Japanese Bilingual) Division: Customer Support Division Work Style: Hybrid - Min. 3 days per week in the office/ Or more days to work at office for the demands FLSA Status: Exempt Salary Range: $85,000- 90,000 per year Target Bonus: 6% (depending on company, division or individual performance) Working Hour:Monday to Friday @9:00- 17:00 Full Benefits: Health, Dental, Vision insurance, 401K, PTO etc. Experience Range: Over 5 years Accountabilities: - Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills. - Participates in the design, testing and deployment of client configurations throughout the company. - Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience. - Develops documents, design, analyze, modify and test programs based on and related to specifications. - Develops training programs and materials as well as user instruction to improve business operations. Knowledge and Skills Required: Bilingual - Fluent in English & Business level in Japanese

Duration: 12-month Contract Pay Rate: $31-33/hour on W2 Hours: Monday to Friday 8:30am to 5:00pm Team: IT Asset Management Top 3 technical skills: ServiceNow, Jamf, Intune Job Summary: Analyzes complex business problems to be solved with technology, integration, or workflow solutions. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner. Configures system settings and options; plans and executes unit testing to meet business requirements. Designs and documents details of technological solutions. May provide consultation to users in the area of technology and/or lead cross-functional linked teams to address business or systems issues. May support and write automated testing scripts reports, code, and business logic. Able to establish and maintain relationships with technology vendors as needed.

What You'll Do: Provide support and administration for Michael Kors IT department's cloud presence. Tier 1 - Azure, AWS, Google Cloud Platform Tier 2 - Azure, and O365 Support Windows, Linux, and native cloud services in the respective platforms. Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms. Proactively look for ways to improve administration, monitoring, and standard operating procedures. Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts. Provision and create cloud services for migration and support of applications Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time. Monitor all cloud resources and responding to alerts within the environment. You'll Need to Have: Bachelor's degree in computer science, Information Technology, or related field. Minimum 5+ years of Cloud Admin experience supporting AWS and Azure Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc. Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor. Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques. Experience in PowerShell scripting and automation of admin functions. Administration experience in Azure and AWS with and without scripting methods. Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments Experience in cloud migration including legacy data transfer from on-prem to AWS Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments Experience in working with Security team for improving DevSecOps process and tools Candidate must be flexible to support needs of the department. Off hours and weekend support are required. Ability to implement systems that are highly available, scalable and meet disaster recovery requirements. Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms. Added advantage SAP on cloud and Google Cloud Platform We'd Like to See: Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc. Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas. Excellent time management skills including the ability to manage multiple projects at any given time. Ability to analyze problems and propose solutions. Ability to work in a fast-paced, dynamic environment. Capri Perks: Generous Paid Time Off & Holiday Calendar Summer Fridays Internal Mobility Across Brands Cross-Brand Discount Exclusive Employee Sales Fav 5 Cards (MK Discount for friends and family) 401k Match Paid Parental Leave Thrive Wellness Program Commuter Benefits Gym Discounts The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. About Us: CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

NYC-Based Hedge Fund / Midtown Manhattan Our client, a dynamic NYC based hedge fund / investment management firm, is seeking a System Administrator to join its in house technology team. The firm offers an incredible suite of benefits, including profit sharing, fully paid health, dental and vision benefits and the chance to learn and grow alongside an incredible team of technologists. As a System Engineer, you'll work closely with all areas of the IT organization and other internal stakeholders to provide both onsite and remote support, maintain system uptime, and contribute towards IT projects and Information Security initiatives. Core Responsibilities: Provide day-to-day support for end users across Windows and Mac environments, troubleshooting desktop, laptop, and mobile device issues Deploy and configure new workstations, manage software and application installations, and administer company devices using Microsoft Intune Oversee employee onboarding and offboarding, including IT orientations, account provisioning, and hardware setup Troubleshoot and support widely used software platforms such as Microsoft 365, SharePoint, Bloomberg, Adobe, Zoom, and Microsoft Teams Maintain detailed documentation of help desk tickets to support root cause analysis and ongoing issue resolution Assist with research and initiatives related to information security, and support broader IT infrastructure and technology projects as needed Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred 6+ years of experience in IT support or system administration within a fast-paced professional environment (Financial Services Preferred, but not required) Proficiency in Windows 10/11, Windows Server (2016/2019/2022) Familiarity with Microsoft Intune, Azure, and PowerShell strongly preferred Solid understanding of networking concepts and information security best practices Excellent problem-solving skills, strong communication abilities, and a collaborative, team-oriented mindset Highly organized with strong attention to detail and a commitment to providing high-quality user support

Be Co provides comprehensive IT solutions that help businesses enhance productivity, security, and growth. We specialize in managed IT services for both Mac and Windows environments, secure network infrastructure, and cloud system management. Headquartered in New York, NY, Be Co blends technical excellence with a client-centric mindset, offering thoughtful, modern support that feels personal, not transactional. Role Description This is a full time hybrid role for an MSP Systems Engineer who thrives in a small-business environment and doesn't mind wearing multiple hats. You'll be responsible for systems administration, client support, and account management within a managed services context. Day-to-day, you'll manage Microsoft 365 and Google Workspace tenants, work in tools like NinjaRMM and Addigy, maintain cloud and endpoint security platforms, and help clients get the most out of their technology. You'll also play a role in documentation and communication: writing clear notes, sharing insights, and ensuring handoffs are smooth and professional. This is an ideal role for someone curious, organized, and ready to grow with a modern MSP. Responsibilities Manage and support client environments across Microsoft 365, Azure AD, Intune, and related systems Use RMM/MDM tools such as NinjaOne and Addigy for endpoint monitoring, patching, and automation Provide client facing technical support and handle tickets with professionalism and follow through Document work clearly and maintain accurate records in ticketing systems Assist in managing cybersecurity tools such as Huntress, Avanan, SentinelOne, AutoElevate, and Blackpoint Support backup systems and password management platforms Collaborate on process improvements and small business operations projects Maintain strong communication with clients, balancing technical depth with approachability Core Traits Sharp, curious, and eager to grow Personable, professional, and client friendly Takes initiative; reliable and consistent Strong communicator, both written and verbal Enjoys learning new systems and improving processes Qualifications Must be New York City based Experience working with or supporting an MSP environment Solid understanding of Microsoft 365 administration and licensing Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics Proficiency with RMM and ticketing systems Understanding of networking fundamentals Excellent documentation and written communication skills Bachelor's degree preferred but not required. Practical experience matters most Why Be Co Be Co is a forward-thinking MSP built on trust, clarity, and respect for both clients and technicians. You won't get lost in a corporate structure; you'll have a direct impact, autonomy, and the space to develop your craft in a modern, security driven environment.

As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: iPhone Setup Company Portal Outlook MS Teams Sim Card activation Orders Inventory Management iPhone SIM Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices

Mid-Level IT Engineer Experience: 4+ years Salary: $180,000-$250,000 all-in (flexible) About the Role: A growing finance firm is seeking a versatile Mid-Level IT Engineer to join their small, fast-paced technology team. This “jack-of-all-trades” role combines user support, desktop engineering, and IT infrastructure projects. The engineer will work closely with the internal application development team and may occasionally support infrastructure needs on the application side. Responsibilities: Provide end-to-end user support for VIPs, including troubleshooting, application support, and onboarding/offboarding. Manage and maintain desktop environments using Intune, Autopilot, and related tools. Plan, implement, and support IT infrastructure projects, including cloud and on-premises systems. Handle all phases of technology projects: scoping, buy vs. build analysis, vendor research, POCs, vendor onboarding, implementation, deployment, and user training. Collaborate closely with cross-functional teams to ensure technology solutions meet business needs. Maintain documentation, dashboards, and reporting related to IT operations and projects. Qualifications: 5+ years of experience in IT support, desktop engineering, or IT infrastructure projects. Experience in fast-paced finance environments such as hedge funds or private equity preferred. Comfortable interacting with executives and VIPs, with strong communication skills. Proven ability to manage multiple projects with minimal guidance. Technical Skills / Tools: Azure / Office365 Intune / Autopilot Netskope / Zscaler Egnyte, iManage, or other SaaS DMS Azure DevOps / Terraform Cisco / Palo Alto networking equipment Perks & Benefits: Flexible salary structure within $180-$250k all-in. Commuting fees covered. Free breakfast and lunch onsite. Hybrid flexibility: onsite 5 days/week with summer remote options. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

A media services organization is seeking a skilled Newsroom Systems Engineer, with hands-on experience supporting and configuring broadcast newsroom platforms such as Avid iNews, Wolftech, or ANNOVA OpenMedia. Responsibilities Administer, configure, and support newsroom computer systems (iNews, Wolftech, OpenMedia) Maintain system reliability, performance, and security across the newsroom technology stack Collaborate with editorial and production teams to optimize workflows and ensure systems support daily operational needs Troubleshoot software, hardware, and workflow issues in fast-paced broadcast environments Lead or assist with system upgrades, migrations, and new feature implementations Integrate newsroom systems with other broadcast tools (automation, media asset management, playout systems, scheduling tools, etc.) Create documentation, user guides, and training materials for newsroom teams. Support major editorial events and live broadcasts as needed Qualifications Experience working with one or more newsroom platforms: iNews, Wolftech, OpenMedia, or comparable systems Background in Broadcast Engineering, IT Systems Engineering, Software Workflow Support, or similar Strong understanding of Newsroom processes (rundowns, story creation, planning, ingest, editorial workflow) Proficiency with Windows and/or Linux server environments Excellent troubleshooting, communication, and stakeholder management skills Ability to work under tight deadlines in a live broadcast environment Desired Skills: Familiarity with APIs, scripting (Python, Shell, PowerShell), or automation tools Experience with Broadcast Automation Systems (e.g., MOS-based systems). Knowledge of Media Asset Management platforms Experience in Cloud or Hybrid Newsroom Infrastructures Project Management and/or Change Management experience

Cloud Systems Engineer (MSP) Queens with Career path: Senior Cloud Engineer → Lead → Solutions Architect I've spent the last several years helping scale a cloud-driven technology organization that's backed, stable, and intentionally investing in people and not burning them out. We've doubled our recurring revenue, expanded intelligently, and modernized how we deliver cloud and security services for 160+ organizations who rely on us daily. Our model is strategic, proactive, and genuinely respected by clients who have partnered with us for 10-15+ years. We build environments the right way, document cleanly, automate heavily, and believe that consistency creates freedom. When systems are stable, engineers get time to grow, architect, and innovate and not grind. As we expand our NYC cloud engineering presence, we're adding someone who wants to deepen Azure, automation, Microsoft cloud, and secure infrastructure design while working alongside senior architects who actually mentor and promote internally. This role is being opened because our team is scaling, not replacing. What You'll Grow Into Azure architecture & modernization projects Designing secure cloud environments Security-as-a-service expansions (XDR, SOC light, SIEM tools) Microsoft cloud migrations & Zero Trust design Long-term path to Solutions Architect or Lead Cloud Engineer What You'll Actually Work On Microsoft cloud environments (Azure, M365, Entra, Intune) Virtual infrastructure & cloud modernization initiatives VPN modernization, identity strategy, access management Firewall/cloud security posture enhancements RMM & monitoring improvements for more automation, less noise Why Engineers Stay Here Financially backed, stable, scaling thoughtfully Documented growth ladder, not vague promises Culture of solutions, not chaos Leadership invests in training, certs are paid for , and you get the time to complete them We want engineers architecting-not doing ticket triage forever Compensation $75,000-$90,000 Health, Dental & Vision (100% company funded) PTO 401K Disability coverage Ideal Background Experience with Microsoft cloud & virtualization (Azure / VMware) Identity & access experience (M365, Entra, Intune) Firewall/network understanding (any flavor) Clean communication, calm client presence, forward-thinking mindset If you want a place where cloud strategy > reactive firefighting and where your next title is mapped, budgeted, and talked about upfront.