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  • Senior IT Epic Analyst (Cupid)

    Boston Children's Hospital 4.8company rating

    Information technology consultant job in Boston, MA

    Key Responsibilities: Senior Resource: Serves as a subject-matter expert with deep knowledge of Cupid, related non-Epic products/applications, and the supported operational processes. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of Epic Cupid application areas. Business Solutions: Applies a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated needs. Conducts technology and operations analysis to identify root causes of complex problems. Presents recommendations to senior team members or management as appropriate. Advises operations on executing changes. Monitors ongoing processes and effectiveness of solutions. Triage/Troubleshooting: Participates in analyzing tickets and requests to identify need for project-based work. Leads or investigates and resolves complex tickets or requests that cross-supported applications encompass a broader process, or are difficult to initially define. Resolves more advanced issues related to vendor peripheral device support. Builds/Configurations: Performs advanced configuration or customization to address business or clinical needs. Modifies builds incorporating significant edits, whole new functionality, numerous cross-application integrations, complex logic, creation of new templates. Records decisions and applicable business rules and prepares or may assist in preparing user documentation. Performs or leads unit system, integrated, and specialty application testing. Integrations: Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Assesses integration requirements for the supported core Epic applications to meet needs of the project. Coordinates Epic integration requirements for non-Epic applications with appropriate IT team in conjunction with vendor support. Maintains, upgrades, and tests associated third party integrations. Upgrades/Maintenance: Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams. Communicates major milestones to project team and customers. Escalates to manager as appropriate. Creates, maintains, and updates integrated test scripts with each upgrade. Performs ongoing advanced system maintenance. Communications, Leadership & Professional Development: Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes. As a subject matter expert, provides feedback to management on policies, procedures, and best practices. Manages project work, ensuring completion according to schedule and coordinates with assigned project managers. May present at national forums, attend Epic related conferences and trainings. Minimum Qualifications Education: Bachelor's degree preferred. An associate's degree with an additional 2 years of experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's degree. Experience: 3-5 years of experience directly involved in Epic application support and implementation performing builds in Cupid. Demonstrated experience performing moderately complex builds. Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically. Licensure/ Certifications: Epic - Cupid certification required. Certification in a second and/or specialty applications highly preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $87k-114k yearly est. 4d ago
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  • Massachusetts College of Art and Design (MassArt) - Chief Information & Technology Officer

    Academic Career & Executive Search

    Information technology consultant job in Boston, MA

    Massachusetts College of Art and Design (MassArt) seeks a visionary Chief Information & Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This is a leadership opportunity to build and inspire a high-performing IT team and drive innovation across academic and administrative systems while ensuring MassArt remains ahead of the curve in creative technology solutions. MassArt is advancing bold institutional initiatives and deepening the integration of data, AI, and digital creativity in the student experience. A refreshed Strategic Partnership Plan is underway, with a sharpened focus on partnership goals to foster transformative teaching, innovative learning environments, and a thriving creative campus. A new partnership with CalArts is launching a fully online “Creative AI: Responsible Innovation with Generative Tools Certificate,” exemplifying MassArt's commitment to exploring the creative potential of emerging technologies and expanding access to cutting-edge digital learning. In this context, the CITO will serve as a key strategic partner, translating complex technical information into clear, actionable insights for leadership and campus stakeholders. With a focus on innovation, security, and strategy, the CITO will anticipate emerging trends in cybersecurity, academic technology, and enterprise systems while maintaining a robust, resilient IT infrastructure. Collaborating across campus with faculty, staff, and students, the CITO will ensure technology enhances MassArt's creative and academic mission. The CITO will leverage a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals. The Chief Information and Technology Officer is a key senior leadership position and a member of the President's Cabinet. The CITO will report to the President through the Vice President of Strategic Engagement and Chief of Staff. The department includes Tech Central, the primary hub for technology services, which offers equipment rentals, technical support, and access to computer and print labs. It also oversees IT infrastructure, software procurement, and digital media resources, supporting students, faculty, and staff across campus. The team collaborates closely with academic and administrative units to deliver reliable, forward-thinking technology solutions. KEY RESPONSIBILITIES Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals. Ensure that technology investments support institutional strategic plan and priorities Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty Manage and develop technology resources in consideration of institutional planning and design Advise on technological investments, policy development, and resource allocation Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement Ensure data integrity, security, privacy, and workflow among the college's integrated systems Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making Ensuring alignment of technology policies and practices with institutional goals and compliance standards Oversee budgets and planning, representing technology concerns Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate Manage communication across Technology departments, constituents, and stakeholders Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan MINIMUM QUALIFICATIONS Master's degree or Bachelor's degree in Computer Science, Information Technology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery A minimum of five years' experience with management and budget responsibilities in an IT-related field Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management Experience managing/implementing an enterprise resources planning system Excellent interpersonal skills and experience managing a diverse team Excellent oral and written communication skills PREFERRED QUALIFICATIONS Advanced degree in Computer Science, Information Technology, or a related field IT management experience in a higher education setting Experience working in a unionized public college Experience working in a creative, fine arts, and/or design environment Experience working with Ellucian Colleague About the Institution Founded in 1873, MassArt, is the nation's first and only independent, free-standing public college of art and design. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators, and leaders striving to shape the future through art and design. Located in Boston, MassArt enrolls 1,900+ students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs. MassArt prepares artists, designers, and educators from diverse backgrounds to shape communities, economies, and cultures for the common good. MassArt provides state-of-the-art facilities and studios, is accredited by NECHE, and is a member of AICAD and the Colleges of Fenway. It collaborates with multiple higher education networks to enhance artistic opportunities. Living in the Area Boston offers cultural diversity, a rich arts scene, and proximity to world-class schools, employers, and health care. It is a cosmopolitan city with a modern downtown and access to cultural institutions and outdoor activities along the Charles River. The surrounding suburbs offer easy access to a commuter rail system and local communities. Why Work at MassArt? MassArt offers a dynamic, inclusive, and creative work environment with a comprehensive benefits package, including: Health Insurance: Medical insurance along with life insurance, and long-term disability Retirement Plans: Participation in the Massachusetts State Employees' Retirement System and additional optional savings plans including 403b and 457b plans Flexible Spending Accounts: Healthcare and dependent care programs Employee Assistance Program: AllOne Health Generous Paid Leave: Vacation, sick, and personal Other Leaves: FMLA, PFML, and other programs Commuter transit and Parking Benefits: Pre-tax transit options and related subsidies Professional Development: Access to training and resources Campus Perks: Free admission to MassArt Art Museum and other discounts Work-Life Balance: Wellness programs and flexible scheduling Collaborative Culture: A mission-driven community focused on equity, innovation, and the arts To Apply For full consideration, please apply by January 12, 2026. Please apply through the application process and do not email applications. Applications will be reviewed as received and should include a cover letter and curriculum vitae. Cover letters should ideally not exceed two pages. All applications are treated confidentially. Inquiries, referrals, and nominations are also treated confidentially. Inquiries and questions: Please send to MassArtCITO@acesrch.com. Nominations and referrals: Please send the nominee's name, title, and contact information if available to nominations@acesrch.com. Salary range for this position: $180,000-$195,000 Institutional Information MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or related condition, or membership in any legally protected class. MassArt complies with all applicable laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment. #J-18808-Ljbffr
    $180k-195k yearly 5d ago
  • Human Resources Information System Analyst

    Brown University Health 4.6company rating

    Information technology consultant job in Providence, RI

    Hybrid; based in Providence, RI. The HRIS Analyst serves as the HRIS operational expert, providing consultative and analytical services to optimize the utilization of HR systems with a focus on core HR practices. The analyst collaborates with leaders and other stakeholders to define and enhance internal processes, while partnering with the IS team to implement system solutions. The HRIS Analyst will play a key role during our ongoing implementation and long-term support of the system. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Serves as cross functional project support and general subject matter expert (SME) for system enhancements and process improvement initiatives. Works closely with other SMEs, HRIS team members and stakeholders from across the organization to develop proposals and project plans. Provides production support, including researching, troubleshooting, and resolving HRIS problems and performing scheduled activities. Escalates complex issues to Sr. HRIS Analyst or the HRIS Manager as needed. Identifies opportunities to improve the user experience utilizing workflows and configurations. Performs a thorough analysis of proposed changes, its impact on other workstreams, and communicates them to the team, following through until closure. Maintains the integrity of system data by monitoring, adhering to, and enhancing data governance and business processes. Works closely with the Human Resources Solution Center (HRSC) and other stakeholders to identify process efficiencies and auditing needs. In collaboration with the HRIS team, provides input about security roles based on business needs, performs testing, and maintains related documentation. Collaborates cross-functionally to collect, understand, and translate business needs for system implementation. Submits corresponding change requests as needed. Configures and/or tests system to confirm business requirements, prepares testing plan and test scenarios, and assists with training efforts for end users. Creates and maintains documentation of system configuration as needed. Maintains working knowledge of interfaces and assists in determining interface specifications. Supports HR reporting needs, including gathering requirements, submitting report requests, writing reports, and monitoring report development progress. 128406947Participates in the planning, coordination and execution of regular system release updates including the creation and/or updating of test scripts. Performs mass data uploads as needed to meet customer needs and requirements. Maintains Case Management / Knowledgebase tool including adding/removing users, categories/subcategories and document management database. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Bachelor's degree required. A minimum of two years of HRIS or related experience required (experience above the minimum required may substitute for educational requirements on a one-to-one basis). Experience with Workday HCM or similar SaaS platform implementation preferred. Demonstrated analytical and problem-solving skills. Must be proficient in Microsoft Excel, SharePoint and MS Teams.
    $56k-77k yearly est. 1d ago
  • Systems Administrator

    J.R. Vinagro Corporation

    Information technology consultant job in Cranston, RI

    Job Title: Systems Administrator II Hours: 40 (8am-5pm) This position is responsible for overseeing a variety of IT Service Management and Administration duties such as installing and maintaining windows-based systems and software, onboarding/offboarding procedures, troubleshooting and overseeing helpdesk operations, optimizing user workflow, asset management acquisition, upgrade and maintenance, and assisting with several projects to include cyber hardening, server/network rack upgrade, and surveillance and access control systems. Duties & Responsibilities Assist with procurement and inventory/asset management of new and existing network hardware and software Coordinate and assist with ITSM strategies, vendor management, and network design and development Troubleshoot hardware, software and network-related issues and provide tier 2 and 3 support as needed Maintain and mange users, permissions, policies, and groups in Active Directory Assist in the installation, configuration, and maintenance of network equipment including routers, switches, firewalls, access points and wireless bridges. Assist in the installation, configuration, patching and maintenance of Windows operating systems, workstations, peripherals and other related hardware and software Configure, manage, deploy, and troubleshoot iOS and Android mobile devices with a Mobile Device Manager Assist in the development and enforcement of IT documentation, policies and procedures Deploy new or maintain the operability, performance, and security of network servers such as domain controllers, file/print servers, and SQL servers. Manage and maintain cloud-based services such as Office 365 Monitor, assess, respond to and update tickets via Zendesk ticketing system Providing IT related support in person, over the phone, or via remote access to employees Commute to job site locations and branch offices across the RI area when support is required Ensure proper operation of end-user hardware and software so that end users can accomplish business tasks. installation, configuration, maintenance, and troubleshooting, of all networks, servers, and cloud infrastructure components. Assists various departments when end-user encounter hardware/software problems require advanced knowledge (level 2 support). Creating and manage technical documentation. Support client onboarding/offboarding of end user accounts. Required Skills & Qualifications Bachelor's Degree In Computer Science, Network Engineering, Cyber Security (or closely related field) or 3-5 years of equivalent, on-hand experience Knowledge and experience In MS Active Directory Domain Services, Azure AD, MS SQL and VMware environments. Advanced knowledge in desktop support and troubleshooting experience Ability to stay organized and resilient in a high paced environment Ability to manage and support small to medium scale projects with limited supervision Experience In Mobile Device Management and troubleshooting with IOS and Android devices Experience In managing and deploying new Access Control & Surveillance systems Ability to lift up to 30 lbs Preferred Skills & Qualifications Certification In any Core CompTIA courses (ITF+, A+, Network+, Security+) or equivalent Familiarity with the construction industry
    $66k-88k yearly est. 5d ago
  • Head of IT & Business Systems

    Stemwave

    Information technology consultant job in Boston, MA

    Location: Boston, MA (Full-time, in office) Department: Technology Reports to: Head of Finance & Accounting Compensation: $130,000 - $170,000 StemWave is a non-invasive regenerative medical device company reshaping healthcare alongside our provider partners. Our technology helps people live pain-free by activating the body's natural healing process and improving quality of life without drugs or surgery. About the Role We're looking for a Head of IT & Business Systems who will own, optimize, and scale StemWave's internal technology ecosystem. This role will serve as the primary systems leader across the organization, responsible for the strategy, architecture, administration, and performance of platforms including Salesforce, NetSuite, HighRadius, RF-Smart, and marketing/lead-gen integrations. This role will also own the company website from a systems and integration standpoint, ensuring seamless data flow between web, marketing, and business platforms. This is a high-impact, hands-on role with full ownership of systems strategy, process improvement, data flow integrity, and cross-functional alignment. You'll partner closely with Finance, Sales, Marketing, and Operations to streamline workflows, automate manual work, and enable visibility as we grow. If you're energized by building scalable infrastructure in a fast-moving company and want true ownership and decision-making authority, this role offers a rare opportunity to shape systems before scale locks in. What You'll Do Own StemWave's business systems ecosystem: Salesforce, NetSuite, HighRadius, RF-Smart, Zapier, AWS, and paid media integrations Serve as the technical owner of Salesforce (configuration, automation, workflows, reporting, permissions, integrations) Own all website-related technical infrastructure, including backend logic, lead capture, form routing, attribution, tracking, and server management Lead, manage, and develop IT and systems team members and oversee contractors, external developers, agencies, and vendors; scope and QA their work Build or oversee API development, custom integrations, middleware, and automation frameworks Improve data hygiene, reporting accuracy, workflow automation, and system reliability Build internal SOPs, system documentation, permission frameworks, and audit processes Maintain extremely high proficiency and accuracy in spreadsheets, reporting, and data workflows Manage and prioritize competing tasks across multiple functions with clear communication and structure Troubleshoot system-wide technical issues and serve as the escalation point Collaborate with Finance, Sales, Marketing, and Operations to translate business needs into scalable technical solutions Support business growth through new systems, workflows, channels, and integrations Develop and execute a long‑term technology roadmap for the organization Who You Are 7-10+ years of experience in IT, business systems, or full-stack development - Candidates may come from roles such as Business Systems Manager, Full-Stack Engineer, Solutions Architect, Technical Operations Lead, MarTech Engineer, Salesforce Technical Lead, or Integration Architect. Experience leading and managing direct reports and the ability to manage contractors or external developers Full-stack development background with strong backend engineering skills Experience building and maintaining APIs, integrations, and automation workflows 5+ years of Salesforce experience (administration, configuration, automation, integrations) and experience with NetSuite, Zapier or similar automation tools, and AWS or other cloud hosting environments Expert-level proficiency with spreadsheets, data modeling, and data QA Strong ability to prioritize and manage multiple competing tasks and requests Strong understanding of paid media integrations and attribution logic (Meta, Google, YouTube, Bing) Experience connecting websites to CRM and marketing systems Strong communicator with the ability to translate technical concepts to non-technical stakeholders Thrives in fast-paced, high-growth environments Why Join Us Leadership: Work with decision-makers who are shaping the future of medical technology. Exposure: Gain end-to-end visibility into the product lifecycle - from design and manufacturing to deployment and service. Growth: Be part of an innovative, high-energy team where your ideas are valued and your career can grow quickly. At StemWave, we're not just building devices, we're building a movement. Join us and launch your career in an environment where your curiosity, creativity, and drive truly matter. #J-18808-Ljbffr
    $130k-170k yearly 3d ago
  • Chief Information and Technology Officer

    Commonwealth of Massachusetts 4.7company rating

    Information technology consultant job in Boston, MA

    An Official website of the Commonwealth of Massachusetts Job Description - Chief Information and Technology Officer (2500082W) Chief Information and Technology Officer - (2500082W) Reporting to the Chief Administrative Officer, the Chief Information Officer (CIO) serves as the senior technology executive overseeing all information technology operations for the Department of Transportation (MassDOT). The CIO delivers strategic vision and leadership to ensure the agency's technology ecosystem-encompassing hardware, software, data, and third‑party services-is reliable, resilient, secure, and continuously modernized. By aligning MassDOT's IT roadmap with the Executive Office of Technology Services & Security Secretariat (EOTSS) standards and security directives, while fiercely advocating for the unique needs of transportation programs, the CIO enables safe, efficient, and innovative solutions that directly advance the agency's mission to deliver a world‑class, equitable, and sustainable transportation network for the Commonwealth. Duties and Responsibilities Develop and mature the security, risk management, and operational governance framework for MassDOT's technology environment, ensuring alignment with EOTSS directives while proactively mitigating cyber threats and enabling resilient, mission‑critical operations. Provide strategic leadership for IT modernization, portfolio management, and innovation initiatives; oversee the reliability, scalability, and security of hardware, software, data assets, and third‑party services to support safe and efficient transportation programs. Formulate annual and multi‑year IT budgeting strategies, capital investment plans, and resource allocation priorities; champion mission‑critical technology needs within the Capital Improvement Plan and operating budget while demonstrating fiscal stewardship and ROI. Direct enterprise architecture, standards, and procurement governance; ensure uniform policies, procedures, and best‑value contracting for hardware, software, network systems, and professional services to maximize interoperability, economies of scale, and cross‑agency utility. Lead talent acquisition, workforce development, and vendor management; build high‑performing IT teams and oversee contracts to deliver consistent, high‑quality support for transportation applications and infrastructure statewide. Perform business case development, cost‑benefit analysis, and performance measurement for all major technology investments; validate alignment with agency goals and Commonwealth‑wide efficiencies. Preferred Qualifications The CIO must possess knowledge of enterprise IT architecture, cybersecurity frameworks (e.g., NIS), cloud‑native platforms (Salesforce, ServiceNow, Snowflake, AWS, Office 365) and emerging artificial intelligence technologies; familiarity with Commonwealth procurement laws, EOTSS standards, and capital planning processes is essential. Required skills include strategic planning and roadmap development, budget formulation and justification, vendor negotiation for multi‑million‑dollar contracts, and risk‑based decision‑making under constrained resources; the CIO must excel at translating complex technical concepts into executive and public‑facing narratives. Key abilities encompass leading cross‑functional teams in a unionized environment, forging consensus among diverse stakeholders (Secretary, EOTSS, RMV, Highway), driving organizational change during legacy modernization, and maintaining 24/7 mission‑critical operations while proactively mitigating cyber threats that could disrupt statewide mobility and public safety. A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references. About MassDOT The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's inclusive culture and career opportunities can be found at mass.gov/massdot-careers . MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. Qualifications Minimum Entrance Requirements This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Current MassDOT employees should use their internal MassCareers account to apply. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position. Applicants must have at least (A) seven (7) years of full-time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least four (4) years must have been in a managerial capacity. Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Contact Information For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at *********************************. For general questions regarding MassDOT, call the Human Resources Service Center at ************. For a disability‑related reasonable accommodation or alternative application method, call Lucy Bayard, ADA Coordinator, at ************. Equal Opportunity / Affinity Statement An Equal Opportunity / Affluent Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job Details Primary Location United States-Massachusetts-Boston-10 Park Plaza Job Information Systems and Technology Agency Massachusetts Department of Transportation Schedule Full‑time Shift Day Number of Openings 1 Salary 139,149.89 - 232,947.43 Yearly If you have Diversity, Affluent Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Derrick Mann - ********** Other Notes Bargaining Unit : M99-Managers (EXE) Confidential : No Potentially Eligible for a Hybrid Work Schedule : No #J-18808-Ljbffr
    $82k-123k yearly est. 4d ago
  • ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Information technology consultant job in Boston, MA

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 1d ago
  • Director of Technology and Systems

    KLR Executive Search Group LLC 4.2company rating

    Information technology consultant job in Seekonk, MA

    KLR Executive Search Group is proud to partner with Moss Home Solutions, one of the fastest-growing real estate investment platforms in the Northeast. Moss Home Solutions is making a critical hire for 2026 and is seeking a Director of Technology & Systems to own and scale its systems infrastructure with Salesforce at the center. This is a builder's role-not a vendor management seat. The Director of Technology & Systems will be the single-threaded owner of the company's systems environment and will report directly to senior leadership. This role carries full ownership for how systems power sales, operations, marketing, reporting, and leadership decision-making. Key Responsibilities Include: Architect and own the end-to-end systems ecosystem with Salesforce as the core platform. Design and implement workflows supporting sales, operations, marketing, reporting, and finance. Serve as the internal Salesforce product owner, personally building automations, flows, integrations, dashboards, and reporting. Expand Salesforce beyond a traditional CRM into a true operating system for the business. Identify and implement high-impact automation and AI-driven solutions. Own execution from system design through rollout, training, adoption, and optimization. Begin as a hands-on individual contributor and build an internal systems and technology team over time. Manage vendors and consultants without outsourcing system ownership or strategic thinking. Qualifications: 7+ years of experience in systems, technology, or CRM leadership roles. Deep, hands-on Salesforce experience (certifications optional; capability mandatory). Proven ability to build scalable systems in fast-growing, founder-led environments. Builder mentality with urgency, ownership, and bias toward execution. Comfortable operating in ambiguity and creating structure where little exists. Compensation & Benefits: Base salary range of $165,000-$180,000. Bonus opportunity of up to 20%, tied to execution, adoption, and business impact. Comprehensive benefits package. In-person role based in Seekonk, MA, with some flexibility.
    $165k-180k yearly 1d ago
  • IT Strategy Director - Bioprocessing, R&D & Quality

    Repligen Corporation

    Information technology consultant job in Waltham, MA

    A leading bioprocessing company is seeking an experienced IT Business Partner in Waltham, MA. As a crucial role, you will align technology initiatives with business goals across Manufacturing, Quality, and R&D. The ideal candidate has over a decade of relevant experience and a strong background in SAP and regulatory compliance. This position offers competitive compensation and comprehensive benefits including paid time off and health coverage. #J-18808-Ljbffr
    $115k-166k yearly est. 3d ago
  • Technical Systems Analyst

    Marchon Partners 4.0company rating

    Information technology consultant job in Boston, MA

    Title: Technical Systems Analyst Duration: 12+ month contract with possibility of extensions This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages. Position Responsibilities (including but not limited to): Application Support Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc. Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process. Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate. Help maintain documentation for owned applications and ensure others meet documentation standards Change and Major Incident Management Escalate to other teams, leadership and vendors where appropriate Use ITSM to evaluate ticket trends and review appropriateness of environment changes Help document outcomes of and facilitate meetings Development, Application Monitoring and Process Improvement Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes. Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions Analyze incident data to identify trends and opportunities for process improvements. Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects. Required Qualifications 3-5 years (or more) of relevant experience supporting or developing applications Advanced knowledge troubleshooting applications, network and other technical problems Able to interact with end users and other teams professionally Excellent verbal, interpersonal and written communication and documentation skills Driven by a desire to provide strong customer service Has a teamwork mentality with the ability to both collaborate and work independently High level of professionalism and focus on quality Attention to detail with the ability to contact switch and reprioritize tasks as needed Ability to provide 24 hour/7 days a week on-call support when scheduled Desired Qualifications Familiarity with application monitoring and alerts Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI Familiarity with ITSM - e.g. ServiceNow Proficiency and knowledge of supporting technology within an IT operation. Understanding of software development lifecycles (SDLC). Familiarity with GitHub for source control management. Strong aptitude to learn and adapt to new technologies. A desire to drive process improvement
    $81k-105k yearly est. 4d ago
  • Senior IT Audit Manager - SOX, ERP Controls Lead

    Ninjakitchen

    Information technology consultant job in Needham, MA

    A leading kitchen appliance company based in Needham, Massachusetts is seeking a Senior Manager, IT Audit. This role involves leading the IT SOX program and managing IT controls testing, supporting enterprise risk management, and collaborating with key stakeholders. The ideal candidate has over 10 years experience in IT auditing and compliance. The position offers a competitive salary range of $129,300 - $198,300 USD and comprehensive benefits. #J-18808-Ljbffr
    $129.3k-198.3k yearly 2d ago
  • Strategic Cloud & Infrastructure Procurement Lead

    Snyk Ltd.

    Information technology consultant job in Boston, MA

    A leading cybersecurity firm in the United States is looking for a Lead Procurement Business Partner to manage R&D and Cloud Infrastructure. This strategic role involves sourcing technologies and negotiating agreements, aimed at driving commercial value and improving efficiencies. The ideal candidate will have over 8 years of experience, especially in SaaS and cloud services, with excellent negotiation and stakeholder management skills. The position supports a hybrid work environment and emphasizes a culture of inclusivity and continuous improvement. #J-18808-Ljbffr
    $90k-128k yearly est. 3d ago
  • Global IT Data Architect & GenAI Leader

    The Boston Consulting Group GmbH 4.8company rating

    Information technology consultant job in Boston, MA

    A leading consulting firm in Boston seeks a Global IT Data Engineer Expert Director to shape enterprise data architecture and governance. The role involves architecting data pipelines and ensuring high-quality data for analytics while mentoring technical teams. Ideal candidates will have extensive experience in data engineering, a strong background in modern data stacks, and excellent communication skills. Competitive compensation includes a base salary and generous benefits. #J-18808-Ljbffr
    $119k-151k yearly est. 1d ago
  • Lead AI Infrastructure & MLOps for Scalable, Secure ML

    Apex Group 4.2company rating

    Information technology consultant job in Boston, MA

    A global financial services company is seeking a Head of AI Infrastructure & Machine Learning Operations in Boston. The successful candidate will lead the development of scalable AI solutions, ensuring compliance and operational excellence in a highly regulated environment. Responsibilities include designing MLOps strategies and building secure AI infrastructures. Ideal candidates should have strong leadership skills, experience in cloud-native platforms, and a passion for responsible AI. This full-time position offers competitive compensation and collaborative opportunities. #J-18808-Ljbffr
    $98k-122k yearly est. 2d ago
  • SAP FICA Consultant

    Russell Tobin 4.1company rating

    Information technology consultant job in Waltham, MA

    - SAP FICA rate- $60/hr Job descriptions: The Service Delivery Manager (SDM) will oversee the delivery of Application Management Services (AMS) for SAP systems, ensuring high-quality support, compliance, and continuous improvement for a Retail customer. This role acts as the primary point of contact for clients, managing service performance, team coordination, and stakeholder communication. Key Responsibilities • Service Governance: Ensure adherence to SLAs, KPIs, and contractual obligations for AMS delivery. • Incident & Problem Management: Oversee resolution of critical incidents (P1/P2), root cause analysis, and preventive measures. • Change & Release Management: Coordinate approved changes, ensuring proper documentation, testing, and deployment. • Stakeholder Management: Act as the client-facing lead for escalations, status reporting, and service reviews. • Team Leadership: Manage AMS support teams across SAP modules (FICO, MM, SD, etc.), ensuring resource allocation and skill development. • Continuous Improvement: Identify opportunities for automation, process optimization, and cost efficiency. • Compliance & Audit: Ensure adherence to SOX, security, and audit guidelines. • Financial Management: Monitor budgets, forecasts, and cost optimization for AMS operations. Required Qualifications • Experience: 10+ years in SAP AMS delivery, with at least 3-5 years in a managerial role. • Expertise: Strong understanding of SAP landscapes (ECC, S/4HANA), AMS processes, and ITIL framework. • Leadership: Proven ability to manage large teams and global delivery models. • Communication: Excellent client-facing and stakeholder management skills. • Tools: Familiarity with ITSM tools (ServiceNow etc.) and reporting dashboards. Preferred Skills • Exposure to S/4HANA migration and AMS transition projects. • Knowledge of automation tools for SAP / Joule. • Experience in multi-vendor governance and offshore/onshore delivery models. • Project exposure with a Retail Customer would be an added advantage. Work Environment • Shift: May require rotational shifts for global support. • Engagement: Long-term AMS support with occasional minor projects. • Availability : Must be ready to support & represent for Critical Incidents like P1 & P2.
    $60 hourly 2d ago
  • Strategic IT Business Operations Director

    Northeastern University 4.5company rating

    Information technology consultant job in Boston, MA

    A major educational institution in Boston is looking for a Director of IT Business Operations to oversee IT functions, drive financial efficiency, and ensure alignment with business objectives. The ideal candidate will have over 10 years of experience, strong expertise in IT financial planning, and proven leadership skills. This hybrid role requires a proactive approach to business needs and offers a comprehensive benefits package. #J-18808-Ljbffr
    $108k-148k yearly est. 4d ago
  • GenAI Solutions Engineer - Forward-Deployed Data Scientist

    Growth Signals

    Information technology consultant job in Boston, MA

    A seed-stage AI startup is seeking a Forward Deployed Data Scientist to work directly with enterprise customers. This role involves translating business challenges into actionable solutions using AI-driven workflows. Candidates should have a strong background in data engineering and experience working with LLMs. The position offers a competitive salary, flexible remote-first culture, and the chance to shape the future of customer engagement and product strategy. #J-18808-Ljbffr
    $76k-107k yearly est. 5d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Providence, RI

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $76k-107k yearly est. 24d ago
  • IT Network Administrator

    Industrial Communications 3.6company rating

    Information technology consultant job in Marshfield, MA

    Industrial Communications conveniently located just off Route 3 in Marshfield, MA is an established and diverse wireless communications company providing communications services and solutions to businesses, public safety, and government agencies throughout New England and South Florida. Seeking to add an IT Network Administrator to our team. Successful applicants should have a solid foundation in network management in High Availability / Mission-Critical Environments with large routed networks. Candidates must be proficient with OSPF/BGP routing to include multicast routing. Candidate must also be proficient in ArubaOS, ArubaOS-CX and Cisco. Fortigate Firewall administration is also a required skillset. This position will be part of a team that is responsible for both new system installations as well as maintaining existing critical networks. Responsibilities: Fully support, configure, maintain, and upgrade corporate customers networks and in-house servers Install and integrate new server hardware and applications Support and administer third-party applications Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions, and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Benefits: Competitive pay Annual performance reviews/merit increases Paid Vacation Paid Holidays 401k with company match Health Insurance (with 70% Employer Contribution) Dental Insurance Company Paid Life Insurance Casual work environment Please include a brief, original cover letter explaining why you are interested in this position.
    $60k-84k yearly est. 60d+ ago
  • IT Access & Provisioning Analyst II

    Commonwealth of Massachusetts 4.7company rating

    Information technology consultant job in Chelsea, MA

    A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr
    $77.3k-116k yearly 1d ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Acushnet, MA?

The average information technology consultant in Acushnet, MA earns between $62,000 and $116,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Acushnet, MA

$85,000
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