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Senior IT Epic Analyst (Cupid)
Boston Children's Hospital 4.8
Information technology consultant job in Boston, MA
Key Responsibilities:
Senior Resource: Serves as a subject-matter expert with deep knowledge of Cupid, related non-Epic products/applications, and the supported operational processes. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of Epic Cupid application areas.
Business Solutions: Applies a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated needs. Conducts technology and operations analysis to identify root causes of complex problems. Presents recommendations to senior team members or management as appropriate. Advises operations on executing changes. Monitors ongoing processes and effectiveness of solutions.
Triage/Troubleshooting: Participates in analyzing tickets and requests to identify need for project-based work. Leads or investigates and resolves complex tickets or requests that cross-supported applications encompass a broader process, or are difficult to initially define. Resolves more advanced issues related to vendor peripheral device support.
Builds/Configurations: Performs advanced configuration or customization to address business or clinical needs. Modifies builds incorporating significant edits, whole new functionality, numerous cross-application integrations, complex logic, creation of new templates. Records decisions and applicable business rules and prepares or may assist in preparing user documentation. Performs or leads unit system, integrated, and specialty application testing.
Integrations: Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Assesses integration requirements for the supported core Epic applications to meet needs of the project. Coordinates Epic integration requirements for non-Epic applications with appropriate IT team in conjunction with vendor support. Maintains, upgrades, and tests associated third party integrations.
Upgrades/Maintenance: Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams. Communicates major milestones to project team and customers. Escalates to manager as appropriate. Creates, maintains, and updates integrated test scripts with each upgrade. Performs ongoing advanced system maintenance.
Communications, Leadership & Professional Development: Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes. As a subject matter expert, provides feedback to management on policies, procedures, and best practices. Manages project work, ensuring completion according to schedule and coordinates with assigned project managers. May present at national forums, attend Epic related conferences and trainings.
Minimum Qualifications
Education:
Bachelor's degree preferred. An associate's degree with an additional 2 years of experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's degree.
Experience:
3-5 years of experience directly involved in Epic application support and implementation performing builds in Cupid. Demonstrated experience performing moderately complex builds.
Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically.
Licensure/ Certifications:
Epic - Cupid certification required. Certification in a second and/or specialty applications highly preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$87k-114k yearly est. 7d ago
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Massachusetts College of Art and Design (MassArt) - Chief Information & Technology Officer
Academic Career & Executive Search
Information technology consultant job in Boston, MA
Massachusetts College of Art and Design (MassArt) seeks a visionary Chief Information & Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This is a leadership opportunity to build and inspire a high-performing IT team and drive innovation across academic and administrative systems while ensuring MassArt remains ahead of the curve in creative technology solutions.
MassArt is advancing bold institutional initiatives and deepening the integration of data, AI, and digital creativity in the student experience. A refreshed Strategic Partnership Plan is underway, with a sharpened focus on partnership goals to foster transformative teaching, innovative learning environments, and a thriving creative campus. A new partnership with CalArts is launching a fully online “Creative AI: Responsible Innovation with Generative Tools Certificate,” exemplifying MassArt's commitment to exploring the creative potential of emerging technologies and expanding access to cutting-edge digital learning.
In this context, the CITO will serve as a key strategic partner, translating complex technical information into clear, actionable insights for leadership and campus stakeholders. With a focus on innovation, security, and strategy, the CITO will anticipate emerging trends in cybersecurity, academic technology, and enterprise systems while maintaining a robust, resilient IT infrastructure. Collaborating across campus with faculty, staff, and students, the CITO will ensure technology enhances MassArt's creative and academic mission. The CITO will leverage a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals.
The Chief Information and Technology Officer is a key senior leadership position and a member of the President's Cabinet. The CITO will report to the President through the Vice President of Strategic Engagement and Chief of Staff. The department includes Tech Central, the primary hub for technology services, which offers equipment rentals, technical support, and access to computer and print labs. It also oversees IT infrastructure, software procurement, and digital media resources, supporting students, faculty, and staff across campus. The team collaborates closely with academic and administrative units to deliver reliable, forward-thinking technology solutions.
KEY RESPONSIBILITIES
Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services
Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals.
Ensure that technology investments support institutional strategic plan and priorities
Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty
Manage and develop technology resources in consideration of institutional planning and design
Advise on technological investments, policy development, and resource allocation
Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement
Ensure data integrity, security, privacy, and workflow among the college's integrated systems
Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration
Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making
Ensuring alignment of technology policies and practices with institutional goals and compliance standards
Oversee budgets and planning, representing technology concerns
Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services
Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances
Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate
Manage communication across Technology departments, constituents, and stakeholders
Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs
Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan
MINIMUM QUALIFICATIONS
Master's degree or Bachelor's degree in Computer Science, InformationTechnology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery
A minimum of five years' experience with management and budget responsibilities in an IT-related field
Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management
Experience managing/implementing an enterprise resources planning system
Excellent interpersonal skills and experience managing a diverse team
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
Advanced degree in Computer Science, InformationTechnology, or a related field
IT management experience in a higher education setting
Experience working in a unionized public college
Experience working in a creative, fine arts, and/or design environment
Experience working with Ellucian Colleague
About the Institution
Founded in 1873, MassArt, is the nation's first and only independent, free-standing public college of art and design. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators, and leaders striving to shape the future through art and design. Located in Boston, MassArt enrolls 1,900+ students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.
MassArt prepares artists, designers, and educators from diverse backgrounds to shape communities, economies, and cultures for the common good. MassArt provides state-of-the-art facilities and studios, is accredited by NECHE, and is a member of AICAD and the Colleges of Fenway. It collaborates with multiple higher education networks to enhance artistic opportunities.
Living in the Area
Boston offers cultural diversity, a rich arts scene, and proximity to world-class schools, employers, and health care. It is a cosmopolitan city with a modern downtown and access to cultural institutions and outdoor activities along the Charles River. The surrounding suburbs offer easy access to a commuter rail system and local communities.
Why Work at MassArt?
MassArt offers a dynamic, inclusive, and creative work environment with a comprehensive benefits package, including:
Health Insurance: Medical insurance along with life insurance, and long-term disability
Retirement Plans: Participation in the Massachusetts State Employees' Retirement System and additional optional savings plans including 403b and 457b plans
Flexible Spending Accounts: Healthcare and dependent care programs
Employee Assistance Program: AllOne Health
Generous Paid Leave: Vacation, sick, and personal
Other Leaves: FMLA, PFML, and other programs
Commuter transit and Parking Benefits: Pre-tax transit options and related subsidies
Professional Development: Access to training and resources
Campus Perks: Free admission to MassArt Art Museum and other discounts
Work-Life Balance: Wellness programs and flexible scheduling
Collaborative Culture: A mission-driven community focused on equity, innovation, and the arts
To Apply
For full consideration, please apply by January 12, 2026. Please apply through the application process and do not email applications. Applications will be reviewed as received and should include a cover letter and curriculum vitae. Cover letters should ideally not exceed two pages. All applications are treated confidentially. Inquiries, referrals, and nominations are also treated confidentially.
Inquiries and questions: Please send to MassArtCITO@acesrch.com.
Nominations and referrals: Please send the nominee's name, title, and contact information if available to nominations@acesrch.com.
Salary range for this position: $180,000-$195,000
Institutional Information
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or related condition, or membership in any legally protected class. MassArt complies with all applicable laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
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Information technology consultant job in Boston, MA
A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
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$69k-114k yearly est. 3d ago
Head of IT & Business Systems
Stemwave
Information technology consultant job in Boston, MA
Location: Boston, MA (Full-time, in office) Department: Technology Reports to: Head of Finance & Accounting Compensation: $130,000 - $170,000
StemWave is a non-invasive regenerative medical device company reshaping healthcare alongside our provider partners. Our technology helps people live pain-free by activating the body's natural healing process and improving quality of life without drugs or surgery.
About the Role
We're looking for a Head of IT & Business Systems who will own, optimize, and scale StemWave's internal technology ecosystem. This role will serve as the primary systems leader across the organization, responsible for the strategy, architecture, administration, and performance of platforms including Salesforce, NetSuite, HighRadius, RF-Smart, and marketing/lead-gen integrations. This role will also own the company website from a systems and integration standpoint, ensuring seamless data flow between web, marketing, and business platforms.
This is a high-impact, hands-on role with full ownership of systems strategy, process improvement, data flow integrity, and cross-functional alignment. You'll partner closely with Finance, Sales, Marketing, and Operations to streamline workflows, automate manual work, and enable visibility as we grow.
If you're energized by building scalable infrastructure in a fast-moving company and want true ownership and decision-making authority, this role offers a rare opportunity to shape systems before scale locks in.
What You'll Do
Own StemWave's business systems ecosystem: Salesforce, NetSuite, HighRadius, RF-Smart, Zapier, AWS, and paid media integrations
Serve as the technical owner of Salesforce (configuration, automation, workflows, reporting, permissions, integrations)
Own all website-related technical infrastructure, including backend logic, lead capture, form routing, attribution, tracking, and server management
Lead, manage, and develop IT and systems team members and oversee contractors, external developers, agencies, and vendors; scope and QA their work
Build or oversee API development, custom integrations, middleware, and automation frameworks
Improve data hygiene, reporting accuracy, workflow automation, and system reliability
Build internal SOPs, system documentation, permission frameworks, and audit processes
Maintain extremely high proficiency and accuracy in spreadsheets, reporting, and data workflows
Manage and prioritize competing tasks across multiple functions with clear communication and structure
Troubleshoot system-wide technical issues and serve as the escalation point
Collaborate with Finance, Sales, Marketing, and Operations to translate business needs into scalable technical solutions
Support business growth through new systems, workflows, channels, and integrations
Develop and execute a long‑term technology roadmap for the organization
Who You Are
7-10+ years of experience in IT, business systems, or full-stack development - Candidates may come from roles such as Business Systems Manager, Full-Stack Engineer, Solutions Architect, Technical Operations Lead, MarTech Engineer, Salesforce Technical Lead, or Integration Architect.
Experience leading and managing direct reports and the ability to manage contractors or external developers
Full-stack development background with strong backend engineering skills
Experience building and maintaining APIs, integrations, and automation workflows
5+ years of Salesforce experience (administration, configuration, automation, integrations) and experience with NetSuite, Zapier or similar automation tools, and AWS or other cloud hosting environments
Expert-level proficiency with spreadsheets, data modeling, and data QA
Strong ability to prioritize and manage multiple competing tasks and requests
Strong understanding of paid media integrations and attribution logic (Meta, Google, YouTube, Bing)
Experience connecting websites to CRM and marketing systems
Strong communicator with the ability to translate technical concepts to non-technical stakeholders
Thrives in fast-paced, high-growth environments
Why Join Us
Leadership: Work with decision-makers who are shaping the future of medical technology.
Exposure: Gain end-to-end visibility into the product lifecycle - from design and manufacturing to deployment and service.
Growth: Be part of an innovative, high-energy team where your ideas are valued and your career can grow quickly.
At StemWave, we're not just building devices, we're building a movement. Join us and launch your career in an environment where your curiosity, creativity, and drive truly matter.
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$130k-170k yearly 1d ago
Manufacturing Technical Operations Specialist
JMD Technologies Inc.
Information technology consultant job in Boston, MA
Title: Senior Manufacturing Technical Operations Specialist
Employment Type: Contract (12 months + possible extension or conversion)
Status: Accepting Candidates (Multiple Openings)
About the Role:
We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment.
Key Responsibilities:
Triage manufacturing issues in real time on the manufacturing floor
Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities
Apply structured root cause analysis tools to identify issues and drive resolution
Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments
Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs)
Support strong quality documentation practices in a GMP-regulated environment
Qualifications:
6+ years of progressive experience in pharmaceutical development or manufacturing
4+ years of hands-on analytical investigations and Quality Control experience
Strong background in analytical investigations and quality documentation
Experience supporting QC / analytical operations in GMP manufacturing
Exposure to facility or calibration investigations is a plus (not required)
Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically
Compensation (MA Pay Transparency):
Estimated hourly range: $50-$58/hr (W-2)
Final rate within this range will be based on experience, skill set, shift alignment, and interview results
$50-58 hourly 2d ago
Chief Information & Technnology Officer
Commonwealth of Massachusetts 4.7
Information technology consultant job in Boston, MA
MassArt seeks a visionary Chief Information and Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This senior leader will build and inspire a high-performing IT team, drive innovation across academic and administrative systems, and ensure MassArt remains ahead of the curve in creative technology solutions. The role reports to the President through the Vice President of Strategic Engagement and Chief of Staff and participates as a member of the President's Cabinet.
The CITO operates in a well-resourced environment with a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals. The position will collaborate across campus with faculty, staff, and students to ensure technology enhances MassArt's creative and academic missions.
Key Responsibilities
Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services
Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals
Ensure that technology investments support the institutional strategic plan and priorities
Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty
Manage and develop technology resources in consideration of institutional planning and design
Advise on technological investments, policy development, and resource allocation
Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement
Ensure data integrity, security, privacy, and workflow among the college's integrated systems
Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration
Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making
Ensure alignment of technology policies and practices with institutional goals and compliance standards
Oversee budgets and planning, representing technology concerns
Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services
Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances
Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate
Manage communication across Technology departments, constituents, and stakeholders
Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs
Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan
Qualifications
MINIMUM QUALIFICATIONS
Master's degree or Bachelor's degree in Computer Science, InformationTechnology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position, including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery
A minimum of five years' experience with management and budget responsibilities in an IT-related field
Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management
Experience managing/implementing an enterprise resources planning system
Excellent interpersonal skills and experience managing a diverse team
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
Advanced degree in Computer Science, InformationTechnology, or a related field
IT management experience in a higher education setting
Experience working in a unionized public college
Experience working in a creative, fine arts, and/or design environment
Experience working with Ellucian Colleague
Additional Information
Please note MassArt:
Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
Is not an E-Verify institution.
Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form I-9, Immigration Reform and Control Act of 1986.
You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here.
Comprehensive Benefits (does not apply to contractor/student positions): When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. To view MassArt Benefits, please follow the institutional link.
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions
Resume and cover letter
PLEASE APPLY ON ACES SEARCH FIRM TO BE CONSIDERED AN APPLICANT. SEE HERE FOR THE LINK.
Official Title: Assistant Vice President
Primary Location
Job: Information Systems and Technology
Agency: Mass College of Art and Design
Schedule: Full-time
Shift: Day
Job Posting: Oct 31, 2025, 9:13:59 PM
Number of Openings: 1
Salary: 180,000.00 - 195,000.00 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Kathryn Oram - **********
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$82k-123k yearly est. 3d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology consultant job in Boston, MA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 4d ago
Human Resources Information System Analyst
Brown University Health 4.6
Information technology consultant job in Providence, RI
Hybrid; based in Providence, RI.
The HRIS Analyst serves as the HRIS operational expert, providing consultative and analytical services to optimize the utilization of HR systems with a focus on core HR practices. The analyst collaborates with leaders and other stakeholders to define and enhance internal processes, while partnering with the IS team to implement system solutions. The HRIS Analyst will play a key role during our ongoing implementation and long-term support of the system.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Serves as cross functional project support and general subject matter expert (SME) for system enhancements and process improvement initiatives.
Works closely with other SMEs, HRIS team members and stakeholders from across the organization to develop proposals and project plans. Provides production support, including researching, troubleshooting, and resolving HRIS problems and performing scheduled activities.
Escalates complex issues to Sr. HRIS Analyst or the HRIS Manager as needed.
Identifies opportunities to improve the user experience utilizing workflows and configurations.
Performs a thorough analysis of proposed changes, its impact on other workstreams, and communicates them to the team, following through until closure.
Maintains the integrity of system data by monitoring, adhering to, and enhancing data governance and business processes.
Works closely with the Human Resources Solution Center (HRSC) and other stakeholders to identify process efficiencies and auditing needs.
In collaboration with the HRIS team, provides input about security roles based on business needs, performs testing, and maintains related documentation.
Collaborates cross-functionally to collect, understand, and translate business needs for system implementation.
Submits corresponding change requests as needed.
Configures and/or tests system to confirm business requirements, prepares testing plan and test scenarios, and assists with training efforts for end users. Creates and maintains documentation of system configuration as needed.
Maintains working knowledge of interfaces and assists in determining interface specifications. Supports HR reporting needs, including gathering requirements, submitting report requests, writing reports, and monitoring report development progress.
128406947Participates in the planning, coordination and execution of regular system release updates including the creation and/or updating of test scripts.
Performs mass data uploads as needed to meet customer needs and requirements.
Maintains Case Management / Knowledgebase tool including adding/removing users, categories/subcategories and document management database.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Bachelor's degree required.
A minimum of two years of HRIS or related experience required (experience above the minimum required may substitute for educational requirements on a one-to-one basis).
Experience with Workday HCM or similar SaaS platform implementation preferred.
Demonstrated analytical and problem-solving skills.
Must be proficient in Microsoft Excel, SharePoint and MS Teams.
$56k-77k yearly est. 4d ago
Systems Administrator
J.R. Vinagro Corporation
Information technology consultant job in Cranston, RI
Job Title: Systems Administrator II
Hours: 40 (8am-5pm)
This position is responsible for overseeing a variety of IT Service Management and Administration duties such as installing and maintaining windows-based systems and software, onboarding/offboarding procedures, troubleshooting and overseeing helpdesk operations, optimizing user workflow, asset management acquisition, upgrade and maintenance, and assisting with several projects to include cyber hardening, server/network rack upgrade, and surveillance and access control systems.
Duties & Responsibilities
Assist with procurement and inventory/asset management of new and existing network hardware and software
Coordinate and assist with ITSM strategies, vendor management, and network design and development
Troubleshoot hardware, software and network-related issues and provide tier 2 and 3 support as needed
Maintain and mange users, permissions, policies, and groups in Active Directory
Assist in the installation, configuration, and maintenance of network equipment including routers, switches, firewalls, access points and wireless bridges.
Assist in the installation, configuration, patching and maintenance of Windows operating systems, workstations, peripherals and other related hardware and software
Configure, manage, deploy, and troubleshoot iOS and Android mobile devices with a Mobile Device Manager
Assist in the development and enforcement of IT documentation, policies and procedures
Deploy new or maintain the operability, performance, and security of network servers such as domain controllers, file/print servers, and SQL servers.
Manage and maintain cloud-based services such as Office 365
Monitor, assess, respond to and update tickets via Zendesk ticketing system
Providing IT related support in person, over the phone, or via remote access to employees
Commute to job site locations and branch offices across the RI area when support is required
Ensure proper operation of end-user hardware and software so that end users can accomplish business tasks.
installation, configuration, maintenance, and troubleshooting, of all networks, servers, and cloud infrastructure components.
Assists various departments when end-user encounter hardware/software problems require advanced knowledge (level 2 support).
Creating and manage technical documentation.
Support client onboarding/offboarding of end user accounts.
Required Skills & Qualifications
Bachelor's Degree In Computer Science, Network Engineering, Cyber Security (or closely related field) or 3-5 years of equivalent, on-hand experience
Knowledge and experience In MS Active Directory Domain Services, Azure AD, MS SQL and VMware environments.
Advanced knowledge in desktop support and troubleshooting experience
Ability to stay organized and resilient in a high paced environment
Ability to manage and support small to medium scale projects with limited supervision
Experience In Mobile Device Management and troubleshooting with IOS and Android devices
Experience In managing and deploying new Access Control & Surveillance systems
Ability to lift up to 30 lbs
Preferred Skills & Qualifications
Certification In any Core CompTIA courses (ITF+, A+, Network+, Security+) or equivalent
Familiarity with the construction industry
$66k-88k yearly est. 3d ago
Director of Technology and Systems
KLR Executive Search Group LLC 4.2
Information technology consultant job in Seekonk, MA
KLR Executive Search Group is proud to partner with Moss Home Solutions, one of the fastest-growing real estate investment platforms in the Northeast. Moss Home Solutions is making a critical hire for 2026 and is seeking a Director of Technology & Systems to own and scale its systems infrastructure with Salesforce at the center.
This is a builder's role-not a vendor management seat. The Director of Technology & Systems will be the single-threaded owner of the company's systems environment and will report directly to senior leadership. This role carries full ownership for how systems power sales, operations, marketing, reporting, and leadership decision-making.
Key Responsibilities Include:
Architect and own the end-to-end systems ecosystem with Salesforce as the core platform.
Design and implement workflows supporting sales, operations, marketing, reporting, and finance.
Serve as the internal Salesforce product owner, personally building automations, flows, integrations, dashboards, and reporting.
Expand Salesforce beyond a traditional CRM into a true operating system for the business.
Identify and implement high-impact automation and AI-driven solutions. Own execution from system design through rollout, training, adoption, and optimization.
Begin as a hands-on individual contributor and build an internal systems and technology team over time.
Manage vendors and consultants without outsourcing system ownership or strategic thinking.
Qualifications:
7+ years of experience in systems, technology, or CRM leadership roles.
Deep, hands-on Salesforce experience (certifications optional; capability mandatory).
Proven ability to build scalable systems in fast-growing, founder-led environments. Builder mentality with urgency, ownership, and bias toward execution.
Comfortable operating in ambiguity and creating structure where little exists.
Compensation & Benefits:
Base salary range of $165,000-$180,000.
Bonus opportunity of up to 20%, tied to execution, adoption, and business impact.
Comprehensive benefits package.
In-person role based in Seekonk, MA, with some flexibility.
$165k-180k yearly 4d ago
Technical Systems Analyst
Marchon Partners 4.0
Information technology consultant job in Boston, MA
Title: Technical Systems Analyst
Duration: 12+ month contract with possibility of extensions
This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting.
The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages.
Position Responsibilities (including but not limited to):
Application Support
Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed.
Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc.
Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process.
Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate.
Help maintain documentation for owned applications and ensure others meet documentation standards
Change and Major Incident Management
Escalate to other teams, leadership and vendors where appropriate
Use ITSM to evaluate ticket trends and review appropriateness of environment changes
Help document outcomes of and facilitate meetings
Development, Application Monitoring and Process Improvement
Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes.
Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions
Analyze incident data to identify trends and opportunities for process improvements.
Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects.
Required Qualifications
3-5 years (or more) of relevant experience supporting or developing applications
Advanced knowledge troubleshooting applications, network and other technical problems
Able to interact with end users and other teams professionally
Excellent verbal, interpersonal and written communication and documentation skills
Driven by a desire to provide strong customer service
Has a teamwork mentality with the ability to both collaborate and work independently
High level of professionalism and focus on quality
Attention to detail with the ability to contact switch and reprioritize tasks as needed
Ability to provide 24 hour/7 days a week on-call support when scheduled
Desired Qualifications
Familiarity with application monitoring and alerts
Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI
Familiarity with ITSM - e.g. ServiceNow
Proficiency and knowledge of supporting technology within an IT operation.
Understanding of software development lifecycles (SDLC).
Familiarity with GitHub for source control management.
Strong aptitude to learn and adapt to new technologies.
A desire to drive process improvement
$81k-105k yearly est. 2d ago
Senior Manager, IT Audit
Ninjakitchen
Information technology consultant job in Needham, MA
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
The Senior Manager, IT Audit will lead the IT SOX program and manage all aspects of IT General Controls (ITGC) and IT Application Controls (ITAC) testing. This is a hands‑on leadership role requiring strong technical expertise, project management skills, and the ability to work independently in a fast‑paced, global environment. The role also includes conducting IT audits, supporting enterprise risk management (ERM), and collaborating with internal and external stakeholders.
Key Responsibilities
Lead and manage the IT SOX program, including planning, risk assessment, testing execution, and reporting.
Conduct IT audits, including fieldwork, report writing, and presenting findings to senior management.
Collaborate with finance, audit, and IT departments to ensure SOX compliance, especially where controls have IT dependencies.
Participate in IT SOX efforts with external auditors; align testing approaches and expectations.
Identify, assess, and test ITGCs and ITACs for systems such as Oracle EBS, UKG, and SRM.
Monitor outsourced ITGC/SOX testing and report status to senior leadership.
Provide guidance to control owners on control performance, documentation, and updates.
Ensure timely updates to narratives, SOPs, and control documentation following changes.
Maintain the Risk Control Matrix (RCM) and deficiency tracker; monitor remediation progress.
Serve as liaison between external auditors and the IT organization.
Assist in developing a comprehensive ERM framework to identify, measure, and monitor key risks.
Stay current on regulatory requirements, IT frameworks (e.g., COBIT, NIST, ISO), and emerging technologies.
Participate in special projects as assigned by management.
Required Qualifications
10-12 years of experience assessing and testing IT controls for complex ERP systems.
Prior experience in a Big Four firm or internal audit function focused on IT SOX/compliance.
Master's degree in Management Information Systems, Finance, Accounting, or Business Administration.
Strong technical understanding of IT systems, financial applications, user access controls, and change management.
Expertise in Oracle ITGC and ITAC controls (e.g., revenue, general ledger, AR/AP).
Professional certifications required: CISA, CISSP, CIA, or equivalent.
Strong verbal and written communication skills.
Proven project management skills with the ability to multitask and adapt to changing priorities.
Preferred Qualifications
Strong IT background or working knowledge of Oracle databases, Windows, UNIX, or Linux.
Effective communication and interpersonal skills with the ability to influence across levels.
Ability to prioritize tasks in real‑time and manage multiple deliverables.
High integrity, dependability, and a strong sense of urgency and results orientation.
Experience in the manufacturing industry is preferred.
Salary and Other Compensation
The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
$129,300 - $198,300 USD
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short‑term disability insurance, long‑term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre‑paid legal insurance, back‑up child and eldercare days, product discounts, referral bonus program, and more.
This posting will close within 90 days from the original posting date.
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
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$129.3k-198.3k yearly 5d ago
Strategic Cloud & Infrastructure Procurement Lead
Snyk Ltd.
Information technology consultant job in Boston, MA
A leading cybersecurity firm in the United States is looking for a Lead Procurement Business Partner to manage R&D and Cloud Infrastructure. This strategic role involves sourcing technologies and negotiating agreements, aimed at driving commercial value and improving efficiencies. The ideal candidate will have over 8 years of experience, especially in SaaS and cloud services, with excellent negotiation and stakeholder management skills. The position supports a hybrid work environment and emphasizes a culture of inclusivity and continuous improvement.
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$90k-128k yearly est. 1d ago
Lead AI Infrastructure & MLOps for Scalable, Secure ML
Apex Group 4.2
Information technology consultant job in Boston, MA
A global financial services company is seeking a Head of AI Infrastructure & Machine Learning Operations in Boston. The successful candidate will lead the development of scalable AI solutions, ensuring compliance and operational excellence in a highly regulated environment. Responsibilities include designing MLOps strategies and building secure AI infrastructures. Ideal candidates should have strong leadership skills, experience in cloud-native platforms, and a passion for responsible AI. This full-time position offers competitive compensation and collaborative opportunities.
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$98k-122k yearly est. 5d ago
Global IT Data Architect & GenAI Leader
The Boston Consulting Group GmbH 4.8
Information technology consultant job in Boston, MA
A leading consulting firm in Boston seeks a Global IT Data Engineer Expert Director to shape enterprise data architecture and governance. The role involves architecting data pipelines and ensuring high-quality data for analytics while mentoring technical teams. Ideal candidates will have extensive experience in data engineering, a strong background in modern data stacks, and excellent communication skills. Competitive compensation includes a base salary and generous benefits.
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$119k-151k yearly est. 4d ago
Strategic IT Business Operations Director
Northeastern University 4.5
Information technology consultant job in Boston, MA
A major educational institution in Boston is looking for a Director of IT Business Operations to oversee IT functions, drive financial efficiency, and ensure alignment with business objectives. The ideal candidate will have over 10 years of experience, strong expertise in IT financial planning, and proven leadership skills. This hybrid role requires a proactive approach to business needs and offers a comprehensive benefits package.
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$108k-148k yearly est. 2d ago
Housing Solutions Engineer - Onsite, High-Impact Role
Recruiting From Scratch
Information technology consultant job in Boston, MA
A premier talent firm seeks a Technical Solutions & Support Specialist to provide expert support for customer systems in New York. In this role, you will work directly with clients to ensure fast and effective solutions while collaborating closely with the internal engineering teams. The ideal candidate will have a relevant degree, excellent communication skills, and a strong technical background. Salary ranges from $80,000 to $120,000 USD, accompanied by comprehensive benefits including full medical coverage, flexible work environment, and opportunities for relocation.
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$80k-120k yearly 2d ago
GenAI Solutions Engineer - Forward-Deployed Data Scientist
Growth Signals
Information technology consultant job in Boston, MA
A seed-stage AI startup is seeking a Forward Deployed Data Scientist to work directly with enterprise customers. This role involves translating business challenges into actionable solutions using AI-driven workflows. Candidates should have a strong background in data engineering and experience working with LLMs. The position offers a competitive salary, flexible remote-first culture, and the chance to shape the future of customer engagement and product strategy.
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$76k-107k yearly est. 3d ago
Desktop Support
Teksystems 4.4
Information technology consultant job in Providence, RI
This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.
*Key Responsibilities:*
* Deploy hardware and ensure devices are properly connected to the network.
* Troubleshoot Level I issues in real-time.
* Understand intake processes related to IT Service Management (ITSM).
* Collaborate effectively with team members while also being able to work independently.
* Interact with medical staff, providing exceptional customer service and support.
Desired Skills and Qualifications:
* Experience with hardware deployment and network connectivity.
* Strong troubleshooting skills, particularly with Level I issues.
* Familiarity with IT Service Management (ITSM) processes.
* Excellent communication and interpersonal skills.
* Ability to work both independently and as part of a team.
* Coachable, adaptable, and a self-starter.
*Skills*
* Desktop Troubleshooting
* Hardware support
* Customer service
* Windows 10/11 Support
* Technical support
*Job Type & Location*
This is a Contract position based out of Providence, RI.
*Pay and Benefits*The pay range for this position is $20.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Providence,RI.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-26 hourly 7d ago
Chief Information and Technology Officer
Commonwealth of Massachusetts 4.7
Information technology consultant job in Boston, MA
An Official website of the Commonwealth of Massachusetts
Job Description - Chief Information and Technology Officer (2500082W)
Chief Information and Technology Officer - (2500082W)
Reporting to the Chief Administrative Officer, the Chief Information Officer (CIO) serves as the senior technology executive overseeing all informationtechnology operations for the Department of Transportation (MassDOT). The CIO delivers strategic vision and leadership to ensure the agency's technology ecosystem-encompassing hardware, software, data, and third‑party services-is reliable, resilient, secure, and continuously modernized. By aligning MassDOT's IT roadmap with the Executive Office of Technology Services & Security Secretariat (EOTSS) standards and security directives, while fiercely advocating for the unique needs of transportation programs, the CIO enables safe, efficient, and innovative solutions that directly advance the agency's mission to deliver a world‑class, equitable, and sustainable transportation network for the Commonwealth.
Duties and Responsibilities
Develop and mature the security, risk management, and operational governance framework for MassDOT's technology environment, ensuring alignment with EOTSS directives while proactively mitigating cyber threats and enabling resilient, mission‑critical operations.
Provide strategic leadership for IT modernization, portfolio management, and innovation initiatives; oversee the reliability, scalability, and security of hardware, software, data assets, and third‑party services to support safe and efficient transportation programs.
Formulate annual and multi‑year IT budgeting strategies, capital investment plans, and resource allocation priorities; champion mission‑critical technology needs within the Capital Improvement Plan and operating budget while demonstrating fiscal stewardship and ROI.
Direct enterprise architecture, standards, and procurement governance; ensure uniform policies, procedures, and best‑value contracting for hardware, software, network systems, and professional services to maximize interoperability, economies of scale, and cross‑agency utility.
Lead talent acquisition, workforce development, and vendor management; build high‑performing IT teams and oversee contracts to deliver consistent, high‑quality support for transportation applications and infrastructure statewide.
Perform business case development, cost‑benefit analysis, and performance measurement for all major technology investments; validate alignment with agency goals and Commonwealth‑wide efficiencies.
Preferred Qualifications
The CIO must possess knowledge of enterprise IT architecture, cybersecurity frameworks (e.g., NIS), cloud‑native platforms (Salesforce, ServiceNow, Snowflake, AWS, Office 365) and emerging artificial intelligence technologies; familiarity with Commonwealth procurement laws, EOTSS standards, and capital planning processes is essential.
Required skills include strategic planning and roadmap development, budget formulation and justification, vendor negotiation for multi‑million‑dollar contracts, and risk‑based decision‑making under constrained resources; the CIO must excel at translating complex technical concepts into executive and public‑facing narratives.
Key abilities encompass leading cross‑functional teams in a unionized environment, forging consensus among diverse stakeholders (Secretary, EOTSS, RMV, Highway), driving organizational change during legacy modernization, and maintaining 24/7 mission‑critical operations while proactively mitigating cyber threats that could disrupt statewide mobility and public safety.
A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's inclusive culture and career opportunities can be found at mass.gov/massdot-careers .
MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
Qualifications Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) seven (7) years of full-time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least four (4) years must have been in a managerial capacity.
Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Contact Information
For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at *********************************.
For general questions regarding MassDOT, call the Human Resources Service Center at ************.
For a disability‑related reasonable accommodation or alternative application method, call Lucy Bayard, ADA Coordinator, at ************.
Equal Opportunity / Affinity Statement
An Equal Opportunity / Affluent Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Job Details Primary Location
United States-Massachusetts-Boston-10 Park Plaza
Job
Information Systems and Technology
Agency
Massachusetts Department of Transportation
Schedule
Full‑time
Shift
Day
Number of Openings
1
Salary
139,149.89 - 232,947.43 Yearly
If you have Diversity, Affluent Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Derrick Mann - **********
Other Notes
Bargaining Unit : M99-Managers (EXE)
Confidential : No
Potentially Eligible for a Hybrid Work Schedule : No
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$82k-123k yearly est. 2d ago
Learn more about information technology consultant jobs
How much does an information technology consultant earn in Fairhaven, MA?
The average information technology consultant in Fairhaven, MA earns between $62,000 and $117,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.
Average information technology consultant salary in Fairhaven, MA
$85,000
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