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Information technology consultant jobs in Northview, MI

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  • Desktop Support Specialist

    SISL Global

    Information technology consultant job in Allegan, MI

    Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
    $38k-54k yearly est. 4d ago
  • IT Support (No C2C/No Sponsorship)

    Randstad USA 4.6company rating

    Information technology consultant job in Holland, MI

    Job Title: Technology Svc Desk Analyst I *No C2C/No Sponsorship/No 1099* Schedule: 8am - 4:30pm Monday through Friday Duration: 12 Month Contract-to-Hire Pay: $24 per hour POSITION PURPOSE : Responds to and processes requests in manner that optimizes customer satisfaction. Provides assistance in use of all computer technology provided by Information Services (IS) to enterprise. RESPONSIBILITIES AND RESULTS: Serves as single point of contact for technology support to ensure issues are recorded and addressed in timely manner. Communicates clearly and courteously with members calling for assistance, as measured by quality surveys, providing optimal customer satisfaction. Provides first-level support and problem resolution to technology customers with ultimate goal to provide resolution as close to customer level as possible. Logs information concerning calls into automated system to track history of calls and resolutions, utilizing personal computer (PC) and keyboard/mouse. Provides appropriate escalation of support requests to ensure meeting customers expectations. Provides input for process and procedure improvements for Global Support Services area to better serve customers. Completes tasks and assignments related to processes and improvements in Service Desk area of responsibility to provide complete customer satisfaction. Ensures production system availability and schedules completion and escalates all processing failures to maintain system availability to business. Ensures network availability by monitoring and escalating system alerts and failures. Ensures member requests for technology systems are fulfilled within Service Level Agreement (SLA) timeframe, ensuring members have tools needed to perform their jobs. REQUIRED QUALIFICATIONS Associates degree in computer science or information systems or equivalent job-specific work experience. 1+ years of experience in technology support. Active Directory ITSM Office 365 or Azure administration Skills and Knowledge: Ability to maintain confidentiality when working with sensitive data. Broad technical and organizational skills, with good attention to detail. Familiarity with information technologies and their application to business processes. Excellent PC and keyboard/mouse skills. Good communication and interpersonal skills. Ability to adapt to change and learn quickly. Ability to work well under pressure and quickly assess and respond to customer issues. Strong data-gathering and problem-solving skills. Ability to work with diverse global customers.
    $24 hourly 3d ago
  • Data Center IT Technician

    Ascent LLC 4.1company rating

    Information technology consultant job in Grand Rapids, MI

    Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers. Job Description Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment. Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. Rack and stack customer equipment. Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). Conduct carrier circuit maintenance. Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). Maintain detailed written records of all work activity. Manage and maintain Technicians, day to day operations and appropriate project staffing requirements. Escalate SRs that require additional information. Determine work priorities from the ticketing queue and ensures adherence to all commit times. May perform other duties as assigned. Qualifications High School Diploma or GED required 1+ years of related work experience with server builds in a production data center environment. One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. Candidate must be able to lift up to 50 lbs throughout the day Candidate must possess strong communication skills Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position. Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred Knowledge, Skills, and Abilities Knowledge of cable limitations to daily work (distance limitations, etc.) Able to read installation drawings (Visio drawings/spreadsheets). General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.). Basic understanding of Unix / Windows booting process and commands. Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. Experience with troubleshooting all circuits with carriers. Understand System Command Language (Unix, Windows). Able to lift heavy equipment/items. Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation. Able to work days/nights/weekends/holidays, if needed and/or required. Must be able to travel up to 20% of the time to support additional data center locations as needed. Additional Information This position reports to the Data Center IT Lead. All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position. Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more. Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.
    $79k-136k yearly est. 8d ago
  • Tier 2 IT Technician - Grand Rapids MI

    Applied Innovation 3.6company rating

    Information technology consultant job in Grand Rapids, MI

    Job DescriptionApplied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year. Essential Duties and Responsibilities: Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices. Troubleshooting, resolving, or escalating client technical issues as needed Updating client documentation in document retention system Recommending procedure modifications and improvements Answering customer phone calls as needed Providing guidance and support to Tier 1 IT Technicians Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following: Windows PC, Mac, and server operating system environments Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word Microsoft 365 Management Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices Cloud VOIP Systems Excellent customer service skills are essential Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously Ability to quickly learn, understand, and manage new systems related to information technology High degree of flexibility and problem solving. Cisco Meraki, experience preferred ConnectWise Suite, experience highly preferred Requirements Include: Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred. Three or more years' experience in an IT related role One of the following certifications is required: A+ Certification NET+ Certification Microsoft Certified Professional (MCP) Cisco Certified Network Associate (CCNA) Server Plus Other IT related certification Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center. Powered by JazzHR eqad PIsiNp
    $55k-101k yearly est. 19d ago
  • IT Systems Administrator

    Fpc Intl 4.3company rating

    Information technology consultant job in Spring Lake, MI

    Noble Company, a subsidiary of FPC International, Inc., is seeking an IT Systems Administrator. This role will serve as the sole internal resource responsible for managing and maintaining all technology systems within Noble Company. This role ensures seamless software and hardware support, oversees system upgrades and implementations-particularly in a manufacturing setting-and provides essential employee training and onboarding to support operational efficiency and continuity. Company Culture Noble Company prides itself on an entrepreneurial and family-friendly atmosphere that encourages work-life balance. The company values new ideas and offers a collaborative environment where employees are empowered to make a tangible impact. Job Details Location: Spring Lake, MI Work Schedule: Generally regular work hours, Monday to Friday, 8 hours per day, some evening and weekend hours may be required. Reporting To: Controller Travel: Up to 10% may be required Certifications: Microsoft or PMP preferred but not required Ideal Candidate Qualifications Training or certification in Microsoft Office products, networking, or IT support tools is a plus. Experience implementing new software in a manufacturing environment. Strong knowledge of Windows OS, Microsoft Office Suite, and networks. Proven ability to manage IT projects and collaborate across departments. Skilled in troubleshooting and resolving technical issues independently. Familiarity with IT ticketing systems and remote support tools. Responsibilities Provide software and hardware support across the organization, including desktops, laptops, printers, and mobile devices. Perform system maintenance, updates, and troubleshooting for all IT infrastructure. Resolves system outages. Deliver help desk-style support to employees, resolving technical issues and responding to user inquiries in a timely and professional manner. Lead and manage IT-related projects, including system upgrades and software implementations. Support new hire onboarding and employee terminations, including account setup, access provisioning, and equipment deployment. Deliver employee training on Microsoft Office products and other relevant software tools. Maintain documentation of IT systems, licenses, assets, procedures, and troubleshooting guides. May collaborate with external IT service provider SJA (Grand Rapids, MI) for escalated support and specialized services. Ensure data security, backup integrity, and compliance with company policies. Position Requirements Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Minimum of 4 years of hands-on IT experience, ideally in a manufacturing or small business environment. Proven experience implementing and supporting software and hardware systems. Benefits and Growth Despite being a small company, Noble Company offers comprehensive benefits similar to those of larger organizations. These include: 401(k) match Medical, dental, and vision insurance Short and long-term disability coverage Life and accidental insurance 10 paid holidays starting immediately Generous PTO plan based on years of service Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster employee growth About Noble Company Established in 1946, Noble Company manufactures high-quality building products for industries such as tile, plumbing, heating and cooling, and fire sprinkler systems. Since its acquisition by FPC International, Inc. in February 2016, the company has operated manufacturing facilities in Spring Lake, Michigan, and Baton Rouge, Louisiana. Known for reliability and exceeding industry standards, Noble Company products include Chloraloy and NobleSeal waterproofing sheet membranes, FreeStyle Linear Drains™, NOBURST antifreeze/heat transfer fluid, FireFighter antifreeze, and more.
    $60k-80k yearly est. 38d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Grand Rapids, MI

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $56k-78k yearly est. 60d+ ago
  • Data Center IT Technician

    Wesco Distribution 4.6company rating

    Information technology consultant job in Grand Rapids, MI

    Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector. The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting. Responsibilities Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. Rack and stack customer equipment. Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). Conduct carrier circuit maintenance. Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). Maintain detailed written records of all work activity. Escalate SRs that require additional information. Determine work priorities from the ticketing queue and ensures adherence to all commit times. May perform other duties as assigned. Qualifications High school degree or equivalent. 2+ years of related work experience with server builds in a production data center environment. Ability to lift up to 50 lbs throughout the day. Ability to read installation drawings (Visio drawings/spreadsheets). Knowledge of cable limitations to daily work (distance limitations, etc.). Basic understanding of Unix / Windows booting process, commands, and system command language. Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. Experience with troubleshooting all circuits with carriers. Ability to work days/nights/weekends/holidays, if needed and/or required. Strong communication skills. Proficient in MS Office and Outlook preferred. One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
    $26k-59k yearly est. Auto-Apply 4d ago
  • Information Technology Technician

    Kent Intermediate School District 3.5company rating

    Information technology consultant job in Grand Rapids, MI

    Kent ISD Non-Union Hourly Classified, Grade 4 7.5 hours per day, 260 days per year (year round) The Information Technology Technician provides tier 1 and tier 2 supports to the staff and students at Kent ISD and at districts that contract IT services from the Kent ISD technology department. The primary focus of the IT technician is to ensure that technology is available as needed to support the educational process. Job Qualifications: Bachelor's degree in CIS or a related field preferred Certification as IT Technician preferred (CompTIA A+ or Microsoft Certified IT Professional) Must have technical knowledge and experience in desktop installation and troubleshooting of Windows, Mac OS, iOS and Android operating systems with experience in Chrome OS helpful Must have the ability to remotely troubleshoot hardware and software issues Must be knowledgeable in Active Directory for both user and management aspects Needs technical knowledge and experience in desktop installation and troubleshooting of educational and office applications. Examples include Microsoft Office Suite, PowerSchool, Adobe Creative Suite, Sophos Anti-virus, FileMaker Pro, AutoCAD, SCCM, Track-it, TeamViewer, Camtasia, Java, and Kronos Must have the ability to solve a wide range of desktop software and hardware problems, including virus and Spyware removal Effectively and efficiently conduct work via time management, organizational skills and attention to details Excellent customer service skills Available to periodically work after hours in support of testing and troubleshooting Timely and effective communication, both verbal and written Specific Duties and Responsibilities: Diagnose and resolve computer problems. Deploy new computer equipment. Provide orientation and guidance to users on new ISD software. Repair laptop and desktop computers. Maintain records of repairs and work in the Help Desk system. Install and configure appropriate software and functions according to specifications. Effectively manage system documentation for disaster recovery purposes. Ability to travel to schools/programs throughout the region. Maintain data confidentiality and FERPA compliance. Effectively communicate, both written and in person, with Kent ISD and constituent district staff. Collaboration with colleagues and vendors to achieve departmental and project outcomes. Demonstrated ability to manage multiple assignments with competing priorities, while maintaining attention to details. Commitment to quality customer service both internal and external customers Adhere to cybersecurity safeguards and protocols Regular and consistent employee attendance Adhere to departmental processes and procedures, as well as Board policies Benefits: Robust benefit package includes full medical, dental, and vision insurance; generous paid sick and vacation days; State of Michigan School Employment retirement program; Kent ISD is a participating employer for the Public Student Loan Forgiveness program (PSLF plan) for eligible Federal student loans. Please note, due to the large number of applications, we are unable to attend to e-mail or telephone inquiries on application status. The final candidate for this position will be required (at their cost) to furnish Kent Intermediate School District with a current Michigan State Police and FBI criminal records LiveScan check prior to our recommendation to hire. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the School Board may be considered. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The District does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. The Coordinator for Title IX, Section 504, the Age Discrimination Act and Title II is: Dave Rodgers, Assistant Superintendent of Human Resources
    $39k-70k yearly est. 60d+ ago
  • Lead IT System Administrator

    Mountain Top Talent 3.8company rating

    Information technology consultant job in Grand Rapids, MI

    General Information: Clearance Required: Secret (or higher), or ability to obtain Job Type: Full-time Travel: Travel 10% of the time to customer sites and Jovian HQ. Position Summary: We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution. Key Responsibilities: IT Infrastructure Management: Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services. Cloud Administration: Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.). Office 365 Administration: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services. User Support & Troubleshooting: Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction. Systems Monitoring & Security: Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data. Project Leadership: Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations. Documentation & Policies: Develop and maintain IT policies, technical documentation, and standard operating procedures. Team Coordination: Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations. Vendor Management: Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement. Basic Qualifications: Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience). 5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role. Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking). Strong proficiency in Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune). Experience with Windows Server environments, Active Directory, Group Policy, and identity management. Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers). Strong troubleshooting and problem-solving skills. Excellent communication and leadership skills. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable. Preferred Qualifications/Skills: Experience with Linux Server environments. Knowledge of PowerShell scripting for automation. Familiarity with backup solutions and disaster recovery planning. Knowledge of Endpoint Privilege Management. Knowledge of Remote Support. Understanding of cybersecurity principles and compliance frameworks. Work Environment: Fast-paced, collaborative environment with opportunities to work on diverse IT projects. May require occasional after-hours or weekend work during critical updates or incidents. Why Join Us: Work on high-impact DoD programs supporting national defense and mission readiness. Engage with cutting-edge technologies across air, ground, and joint service domains. Be part of a collaborative and innovative team working at the intersection of technology and mission success. Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.
    $59k-79k yearly est. 60d+ ago
  • IT Lead, BC Dynamics/Administrator

    Boyd Corporation 4.4company rating

    Information technology consultant job in Grand Rapids, MI

    IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants. This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments. Essential Job Responsibilities * Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes * Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. * Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow. * Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system. * Update/coordinate system configuration changes to enable new processes. * Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system. * Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system. * Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. * Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. * Provide Microsoft Dynamics 365 Business Central orientation and training to end users. * Perform other duties as assigned. Required Qualifications * Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience. * Extensive experience with the Microsoft Dynamics 365 Business Central ERP system. * Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. * Experience in discrete manufacturing environment preferred. * Demonstrated project management skills. * Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record. * Demonstrated analytical, written and oral communication skills. * Ability to work well under pressure. Preferred Skills and Experience * Strong attention to detail with a focus on quality at all times. * Strong verbal and written communication skills. * Good analytical and decision-making skills * Strong organization and time management skills with the ability to prioritize work based on business needs. * Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment * Ability to work under time constraints with changing priorities under minimal supervision. * Must be able to follow directions and work in a team environment. * Knowledge of common techniques for material handling * Previous manufacturing experience Company Overview Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years. Additional Information This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status. Location: Grand Rapids, Gaffney, Elkhart All Job Posting Locations (Location) Elkhart, Grand Rapids Remote Type On-Site EEO Statement Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $60k-79k yearly est. 27d ago
  • IT Analyst

    Par Excellence 3.7company rating

    Information technology consultant job in Grand Rapids, MI

    Job Description A leading provider of supply chain solutions to the healthcare industry seeks experienced candidates for the position of IT Analyst. The IT Analyst is responsible for providing exceptional service to both internal and external stakeholders through clear communication, execution, and documentation. They will be tasked with facilitating technical implementations, integrating a variety of software systems with customers, and providing Tier 2 troubleshooting support. This position may also include SQL database queries and other related information technology tasks. Duties and Responsibilities Serve as the technical subject matter expert, partnering with the Project Management team and customers throughout implementation. Manage and report on technical progress for assigned projects. Provide technical assistance for new and modified integrations, including post go-live support. Collaborate with hospital IT teams (virtually) to install and configure TrackCore software products. Map customer data files to interface specifications and validate data extracts. Guide hospital IT staff on data corrections and coordinate end-to-end integration testing. Facilitate and support Active Directory, SAML, and Single Sign-On (SSO) integrations. Troubleshoot and resolve Tier 2 software support tickets. Participate in limited after-hours support rotation. Required Knowledge, Skills and Abilities Strong problem-solving ability and technical aptitude. Self-motivated with the ability to work independently and manage multiple priorities. Excellent customer service and communication skills (verbal and written). High attention to detail and commitment to quality. Strong organizational and project management skills. Ability to facilitate effective meetings and collaborate across teams. Ability to travel if needed (primarily for internal meetings or functions). Preferred Knowledge, Skills and Abilities HIS experience with a variety of systems (Workday, Infor, MEDITECH, EPIC, McKesson, etc.). Experience with HL7, CSV, tab-delimited, SQL, RFID, software testing and support Experience with Supply Chain or Healthcare environments. Required Education, Credentials and Experience 3+ years in a Healthcare IT environment. BS in Computer Science or related field or equivalent combination of education and relevant technical experience. Prior experience providing software implementation or technical support in a professional environment. Experience working directly with clients or end users in a technical capacity. For these skills, PAR Excellence will offer a competitive salary along with a full benefits package including medical, dental, life insurance, company provided short term and long term disability, 401k with company match, paid vacations and holidays.
    $71k-96k yearly est. 18d ago
  • IT Infrastructure & Systems Administrator

    2024

    Information technology consultant job in Rockford, MI

    Essential Duties and Responsibilities: Implement technical projects in alignment with organizational goals with a heavy focus on using current technology to streamline processes. Ensure operational integrity of technology by maintaining high availability, business continuity, system performance, and addressing hardware degradation. Provide support to the IT service organization through addressing requests and incidents assigned. Develop and demonstrate customer service skills and relationship management with customers, end users, and vendors. Create documentation for user knowledgebases, internal process and procedures, and formal policies. Assist in providing network and remote connectivity hardware/software support. Establish and maintain file sharing, access privileges, and monitor usage to ensure security of data Develop and implement automation through scripting and other technologies. Manage software deployments and updates. Develop, execute, and track the performance of security measures to protect the organization's data, network infrastructure and computer systems. Owns infrastructure and platforms, including server, network, cloud, and database environments Maintains ERP Operations, such as backups/restores, integrity/performance monitoring, environment maintenance, and cross-system integrations. Perform additional responsibilities as required. Skills/Experience Required: Minimum 3-5 years of experience in systems administration or systems engineering within an enterprise environment. Proven experience supporting and optimizing ERP systems (INFOR, SAP, Oracle, or equivalent). Proficiency in Windows Server and/or Linux administration, including virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Hands-on experience with cybersecurity frameworks, endpoint protection, MFA, and vulnerability management tools. Working knowledge of database (SQL Server, Progress OpenEdge, or similar). Familiarity with scripting languages such as PowerShell, Bash, or Python for automation and configuration management. Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Experience with system monitoring tools and logging platforms. Ability to troubleshoot complex technical issues across infrastructure, applications, and databases. Strong analytical thinking, documentation, and time management skills. Effective communication skills with both technical and non-technical stakeholders. Education Requirements: Bachelor's degree in computer science, computer engineering, mathematics or similar is required, but equivalent in experience will be considered. Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds. BYRNE ELECTRICAL SPECIALISTS is an equal opportunity employer.
    $58k-81k yearly est. 38d ago
  • Specialist I, IT

    LG Energy Solution Michigan, Inc.

    Information technology consultant job in Holland, MI

    Job Description Title: Specialist I, IT (Process Innovation) Reports to: Manager IT LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium ion polymer batteries and modules for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! ****************** Summary: In this role, you will work closely with systems-based Process Innovation and IT Infrastructure, driving continuous improvement and ensuring system optimization. You will be responsible for supporting and implementing innovative solutions, systems upgrades, and enhancements, while also ensuring smooth integration with existing processes. Responsibilities: Follow LGESMI existing cleaning SOP's during downtime (e.g. line stop, waiting time, etc.), which includes cleaning your designated machine and/or surrounding work area Support data center, current IT systems, and new systems, including troubleshooting and implementation Support IT investment, IT expenses, IT assets, and IT helpdesk Support the Project to enhance the operational continuity Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person Maintain server health and performance to support all production system Assist and work closely with our remote infra support team as an on-premise technical support for troubleshooting, deploying, cabling, monitoring, and other jobs Configure and install PCs, network printing devices, peripherals, and software, including physical attachment of equipment to the network Configure and install wireless access points, L2 switches Ensure system security in compliance with company policy Utilize tools such as Active Directory, Remote Desktop, etc. Maintain cleanliness at work-site in accordance with 5S3R Standards: Sort, Set in order, Shine, Standardize, Sustain Right Location, Right Quantity, Right Container Perform other duties as assigned Qualifications: Bachelor's degree required or equivalent, relevant experience Bilingual Korean/English preferred Experience: 1-3+ years of experience in Information Technology, Manufacturing Systems, or related field Data Analysis Projects & Production System projects experience preferred Skills: Excellent communication skills Ability to work flexible hours as needed to support entire production team Ability to work flexible hours as needed to support and work with HQ and global sites Benefits Overview 100% employer paid Medical, Dental, and Vision premium for you and your family 100% employer-paid disability and life insurance Employer supported childcare/babysitting programs Generous Paid Time Off / Holidays Opportunity to grow in diverse work environment with a global company 401k Retirement savings and planning with generous company match LGESMI is an Equal Opportunity employer that values the diversity of its workforce. EEO
    $65k-91k yearly est. 20d ago
  • IT Internship (Help Desk) - Part Time

    Verdant TCS

    Information technology consultant job in Ada, MI

    Verdant TCS is a leading company in IT Managed Services and Managed IT security systems. We're now hiring a Help Desk Technician Intern to help us keep growing. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat Provide customer assistance Document customer interactions Run diagnostics to resolve customer reported issues Escalate issues to the next Tier with next level of difficulty Install, make changes and repair computer hardware and software Follow-up with customers to ensure issues are resolved Qualifications for Help Desk Technician Proficiency with iOS and Windows computers Excellent oral communication skills Detail oriented in order to keep detailed notes on tickets Ability to diagnose and resolve basic computer technical issues Knowledge of Microsoft Office 365, Google G-Suite, and other domain services Email Client Configurations Networking (basic understanding of switches, firewalls, VPN clients, wireless networking) Basic experience with Windows Server Active Directory, DNS, DHCP
    $27k-37k yearly est. 60d+ ago
  • IT Enterprise App Operations Intern

    National Honey Almond 4.0company rating

    Information technology consultant job in Grand Rapids, MI

    Are you interested in an internship that provides a unique perspective to the education field? Join National Heritage Academies (NHA) this summer as a IT Enterprise Apps Operations Intern! This is a paid in-person internship in our Grand Rapids Service Center office. The duration of the internship is mid-May through early August. Internships are for those enrolled in a college/university program or a recent graduate. For candidates that don't meet this criteria, please explore our other open positions here. About Us: NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge, character, and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college, their careers, and in life. In this role, you will work at our Service Center located in Grand Rapids, Michigan. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. We would like to add you to our NHAmazing team! Sound good to you? Keep reading! In This Role: This position will have a heavy emphasis on identity and access management (IAM). Part of a team that develops and supports single sign-on (SSO) systems and services including Active Directory. Will learn about user role and permission management along with integration and automation. Assist in continuous improvement of our identity systems. Opportunity to cross train with our information security team. Build and maintain custom developed scripts and systems to support Identity management. Qualifications: Working towards a degree in computer science or related field. Knowledge and experience with programming/scripting. Ability to write test cases and execute testing in a web environment. Experience with Active Directory, ADFS, SSO, SAML, PowerShell, IIS preferred Technical knowledge of Identity Management/Infrastructure preferred Communicates well one-on-one, in small groups, and both verbally and in writing. Achieves results and utilizes resources appropriately. A results-oriented “go-getter and achiever” who can work independently and as a team player. Maintains a high level of organization and time management. Adapts to dynamic and rapidly changing environments. Demonstrates a passion for delivering exceptional service. Can manage multiple tasks and keep organized. Comfortable using AI tools to augment development. What We Offer You: 40 hours/week Onsite Monday through Friday, 8am-5pm $20/hour Scheduled events and meetings with company leaders! Formal program to help you grow professionally! Opportunity to share in a formal presentation your internship work. Please click here to learn more about our core values. National Heritage Academies is an equal-opportunity employer.
    $20 hourly Auto-Apply 5d ago
  • Summer Cook It Up Instructor

    YMCA of Greater Grand Rapids 3.5company rating

    Information technology consultant job in Grand Rapids, MI

    Temporary Description NOW HIRING FOR SUMMER 2026! This position will support each of our Summer Day Camp sites. Access to reliable transportation is required. The Cook It Up Program Instructor is responsible for the day-to-day implementation of the Cook It Up Program. Instructors must stay current with nutrition, wellness, and personal well-being trends; and must be highly motivated, engaging, and flexible. This position requires face-to-face interaction with community members (primarily youth), delivery. This is a seasonal position that runs from early June through mid August. Day camp programming operates Monday - Friday, 7:00am-6:00pm. Staff shifts vary. PRINCIPAL ACTIVITIES Preparing recipe ingredients and executing food demonstrations Organizing inventory and practicing safe and sanitary food handling methods. Execution of evaluation plan consistent with program policies and procedures Maintains a system to record mandatory grant documentation such as receipts, time logs and expense forms Cross-collaborates with other YMCA departments and community partners Initiates and maintains partnerships with community organizations that support the mission and work of the Community Outreach department Implements the Cook It Up curriculum at program sites Communicates necessary information to site coordinators and program director Weekly submission of shopping list to Food Specialist Properly transitions students between activities during programming Maintains adequate rosters for each program and makes periodic reports to director Oversees accuracy of data collection and attendance tracking Administers program evaluations as necessary Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association. COMPENSATION $17.09 - $21.36 ; Seasonal, Non-Exempt (up to 25 hours/week) BENEFITS Free YMCA Individual Membership - Enjoy full access to facilities. Retirement Savings - 12% employer retirement contribution, no match requirement (upon eligibility) and a 403(b) savings plan. Paid Sick Time - Earn paid sick leave so you can focus on feeling your best when it matters most. Professional Growth - Access to ongoing training, development programs, and career advancement opportunities. Employee Assistance Program (EAP) - Free, confidential resources and counseling for you and your family. Requirements QUALIFICATIONS: B.S. degree preferred in culinary, education, and nutrition or related field. This position requires excellent organizational, interpersonal, communication and computer skills. The ability to work independently or as part of team; Experience in licensed kitchen and culinary programming is preferred. ServesSafe certification is preferred. Past supervision of K- 5th, 6th-8th or high school age group experience preferred. Ability to interact with people of all ethnic backgrounds, ages, and lifestyles. Must have reliable transportation. CERTIFICATES, LICENSES, REGISTRATION Cardiopulmonary Resuscitation (CPR) (required) First Aid Certification required within the first 60 days AED-Oxygen Certification required within the first 60 days Blood Borne Pathogen training DHS clearance Fingerprinting State of Michigan criminal background clearance (ICHAT) WORK ENVIRONMENT AND PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. TRAVEL: 80% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training. Salary Description $17.09 - $21.36
    $44k-56k yearly est. 7d ago
  • IT Intern

    Offensive Shield

    Information technology consultant job in Grand Rapids, MI

    Looking for an internship where you can use your information systems, computer science or related degree to get your career started? As a 2021 Offensive Shield Intern, you will get on -the -job training, mentoring, and real -world experience in your field. OSS employees are well trained and able to access vast professional resources to develop their careers. It's a great place to start your career in IT. This is not an unpaid internship where you'll spend your days making copies and coffee. You'll earn a competitive wage and put your education into action while learning real, marketable skills with a growing company that is hiring. You'll participate in team projects, social events, volunteer work and professional development training. Responsibilities Work on various IT projects as assigned. Assist in the deployment, configuration and testing of new workstations, peripheral equipment, and software. Respond to user requests for service, troubleshoot problems and resolve to the end -user's satisfaction. Use our IT systems management platform to log and complete support requests, incidents, and properly maintain IT assets. Support PC hardware components, desktop operating system software, and application software. Report issues to system administrators for escalation. Other duties as assigned. Requirements A rising junior or senior pursuing a bachelor's degree in information systems, computer science, engineering or other related field from an accredited four -year college or university. Experience with coding skills of Microsoft .net, Java, Python, etc. Proficient in Networking and Active Directory Excellent communication skills - both technical and non -technical Ability to work and team with a multitude of different people to balance demands Excellent research, troubleshooting, and fact -finding skills Competent to consider most business implications of the application of technology to the current business environment
    $27k-37k yearly est. 60d+ ago
  • Cloud Systems Engineer

    Stefanini Group 4.6company rating

    Information technology consultant job in Grand Rapids, MI

    Details: Stefanini Group is hiring!Stefanini is looking for a Cloud Systems Engineer in Grand Rapids, MI (Hybrid role).For quick Apply, please reach out to Sudhanshu Shrivastava: **************/ *********************************** W2 candidates only! Job Summary:Work with our cross disciplinary team to automate the migrations of customer applications to our cutting-edge cross-cloud hosting infrastructure. In addition to migrations, you'll also work to implement the automation of ongoing monitoring of customer environments as well as internal applications and infrastructure, with the aim of creating a new standard for extremely high levels of reliability and resilience. Set an example for team of SREs with positive and inclusive leadership and discussion on work, while Showing ownership of a major part of the infrastructure. Essential Functions: Run production infrastructure, ensuring sites and applications are available within established SLAs. Improves documentation all around, explaining the why, not stopping with the what. Influences ideas and solutions within the Infrastructure Department to reduce the workload through automation. Implement infrastructure as code and automation across all BHSH infrastructure Plan infrastructure growth for increased scale and new application(s). Actively looks for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation. Using a data driven approach, work closely with the development/engineering and architecture teams to identify improvements to our products reliability, performance, and availability. Proactively safeguard infrastructure and deployed applications to stay ahead of security and compliance requirements Operate and maintain existing container platforms and CICD pipelines. Provides emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed. #LI-SS3#HYBRID Details: Required Bachelor's Degree or equivalent. 3 years of relevant experience Minimum 3-5 years in SRE, Dev Ops, Net Ops, or other related roles. Required. 5 years of relevant experience 5 yrs: Net Ops, SRE, AWS, Kubernetes Preferred. Must Have: Automation AWS Cloud Infrastructure Knowledge CDK Dev Ops Net Ops Python (Programming Language) SRE Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group:The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
    $89k-115k yearly est. Easy Apply 60d+ ago
  • Network Administrator

    Gun Lake Tribal Gaming

    Information technology consultant job in Wayland, MI

    Responsibilities include maintaining the computing environment by identifying network requirements, installing upgrades, and monitoring network performance. Service areas include, but are not limited to, slot floor networking, Audio/Visual network support, network installations, telecommunication support, internet connectivity support associated with Gun Lake Casino Resort's electronic functionality, and other responsibilities as assigned. About Us: At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings: Love: Love your brothers and sisters and share with them. Truth: Be true in everything you do. Be true to yourself and to your fellow Humans. Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created. Bravery: To do what is right, even in the most difficult of times. Honesty: Be honest in every action and provide good feelings in your heart. Wisdom: We cherish knowledge; wisdom is used for the good of the people. Humility: Know that you are equal to everyone else, no better, no less. In this Role: Assist with selection, planning, implementation, configuration, and testing of equipment; defining network policies and procedures, and establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating problems to vendors. Secure the network by monitoring network access controls, monitoring and evaluating policies. Perform firmware/software upgrades for hardware and ancillary systems. Assist with the maintenance of audio/visual networks and systems. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Protects the organization's value by keeping information confidential. Create and maintain documentation of systems, policies, and procedures. Investigate business solutions and opportunities that can benefit the organization and/or their area of responsibility. Mentor other IT Team Members to foster a collaborative learning environment. Other duties as assigned. Essential Qualifications: Must be 21+ years of age. Associates Degree in Computer Information Systems or other IT related degree or equivalent combination of network administration experience and education required. Must have a strong working knowledge of network switching and firewalls. Experience supporting routing and switching hardware. Experience supporting and implementing Cisco Call Manager phone systems. Certifications such as JNCIA or CCNA are preferred. Experience managing VLANs, 802.11x security, switch configurations, routing tables, and VPN connectivity. Experience in managing projects effectively, and utilizing resources appropriately to ensure a timely, quality product. Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form. Ability to perform well under pressure. Physical Requirements: Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols. Ability to read, write, and input data into the computer. Must have the manual dexterity to operate job-related equipment. Must have the ability to access all properties and areas. Must be able to lift up to 50 lbs. with or without assistance. Ability to sit at a computer for a long period of time. Work Conditions: Work is typically in an office environment, the Hotel, or on the Casino Floor. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
    $59k-76k yearly est. Auto-Apply 60d+ ago
  • Data Center IT Technician

    Ascent 4.1company rating

    Information technology consultant job in Grand Rapids, MI

    Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers. Job Description Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment. Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. Rack and stack customer equipment. Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). Conduct carrier circuit maintenance. Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). Maintain detailed written records of all work activity. Manage and maintain Technicians, day to day operations and appropriate project staffing requirements. Escalate SRs that require additional information. Determine work priorities from the ticketing queue and ensures adherence to all commit times. May perform other duties as assigned. Qualifications High School Diploma or GED required 1+ years of related work experience with server builds in a production data center environment. One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. Candidate must be able to lift up to 50 lbs throughout the day Candidate must possess strong communication skills Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position. Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred Knowledge, Skills, and Abilities Knowledge of cable limitations to daily work (distance limitations, etc.) Able to read installation drawings (Visio drawings/spreadsheets). General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.). Basic understanding of Unix / Windows booting process and commands. Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. Experience with troubleshooting all circuits with carriers. Understand System Command Language (Unix, Windows). Able to lift heavy equipment/items. Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation. Able to work days/nights/weekends/holidays, if needed and/or required. Must be able to travel up to 20% of the time to support additional data center locations as needed. Additional Information This position reports to the Data Center IT Lead. All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position. Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more. Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.
    $79k-136k yearly est. 16h ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Northview, MI?

The average information technology consultant in Northview, MI earns between $56,000 and $101,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Northview, MI

$75,000
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