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Information technology consultant jobs in West Memphis, AR

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  • IT Support Technician

    PCS Managed Services

    Information technology consultant job in Memphis, TN

    2-5 years of Help Desk experience REQUIRED. (please don't apply if don't meet this requirement) Previous MSP experience a plus! · Are you looking for a company that values its employees and its culture? · Do you enjoy technical troubleshooting and problem solving? · Do you want to surround yourself with passionate, knowledgeable IT experts? · Are you a strong communicator who thrives when helping others? This could be a good fit for you - and for us! PCS Managed Services, LLC is a Managed IT services provider serving the Memphis and Mid-South area. We are looking for the right person to fill the role of Tier1 IT Support Technician. Essential Duties and Responsibilities: The IT Technician position is a key contributor in the success of managing our client's IT environment. Your primary responsibility is to diagnose, resolve and document support tickets. As a member of our support team, a Tier 1 Support Technician is part of a robust team, who work together to apply the right expertise to every request while exceeding customer expectations on delivering a superior service experience. We strive to provide first contact resolution in Tier1 so our customers can get back to what's important to them and their customers. Knowledge, Skills, and/or Abilities Required: · 2+ years as IT Support Specialist, direct end-user support is required · Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution · Excellent written and verbal communication with team members and customers · A willingness and commitment to learn new things and grow new skill sets · Ability to work on multiple priorities and/or projects simultaneously · Ability to work with little supervision · Organized, detail oriented and self-motivated. · Take ownership and be accountable for solving support tickets · Ability to fulfill night and weekend shifts as part of our on-call rotation · Ability to resolve 10-20 daily tickets on average Required Technical Skills: · Advanced knowledge and competency of all Microsoft Workstation Operating Systems and Applications · Intermediate knowledge in managing Microsoft Server Operating Systems and Networks · General knowledge managing firewalls, layer 2/3 switches, access points and other networking devices · Administration of Microsoft Office 365 email, applications, Azure AD and InTune · Knowledge or Microsoft Active Directory and Group Policy · Experience working with computer peripherals, such as printers and scanners · Strong understanding of hardware, software, and network troubleshooting · Experience with VPN technologies; configuring, supporting, and troubleshooting · Strong understanding of DHCP and DNS configuration and management Nice Skills to Haves: · Previous MSP (Managed Service Provider) experience · Experience working with PSA and RMM tools, such as ConnectWise, Autotask, Kaseya · Advanced knowledge of Azure AD, SharePoint, MDM, MFA · Virtual Environment Management (VMWare, Hyper-V, Hyper-Converged) · Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365 · Continued education: Associate or Bachelor degree in MIS or Computer Science Company Benefits Position is Full-Time, salaried and includes these great benefits: · Health, Dental and Vision Insurance · 401K retirement plan · Life Insurance · Paid Time Off (PTO) · 9 paid holidays · Professional development assistance, training, and certifications Ready to join the PCS team? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should submit their resume to ***************. No recruiters, please.
    $31k-48k yearly est. 1d ago
  • Network Technician

    Unisys 4.6company rating

    Information technology consultant job in Memphis, TN

    Network Support Technician Duration: 2+ Months Hours of Coverage and Locations Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday. This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site. Deployment Scope, Activities, and Responsibilities The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices. Key Deployment Activities and Roles: Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management. Provider Summary of Obligations for Deployment Services: Scheduling resources and completing services per Installation Guide. Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates. Network Technical Skills Cabling Knowledge: Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a). Familiarity with different types of cables and connectors (RJ45, patch panels). Installation Techniques: Proficiency in running, terminating, and testing cables. Knowledge of best practices for cable management and organization. Testing and Troubleshooting: Experience using cable testers and other diagnostic tools (e.g., ethernet testers). Ability to troubleshoot common connectivity issues. Network Fundamentals: Basic understanding of networking concepts (e.g., IP addressing, subnetting). Familiarity with switches, routers, and other networking hardware. Safety Procedures: Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards). Soft Skills Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site. Attention to Detail: Precision in installation and testing to ensure compliance with standards. Communication: Ability to communicate effectively with clients and team members about technical issues and solutions. Time Management: Skill in prioritizing tasks to meet project deadlines efficiently. Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges. Regards Poonam Mittal ************************
    $39k-56k yearly est. 1d ago
  • System Administrator

    Service Specialists Ltd.

    Information technology consultant job in Southaven, MS

    Systems Administrator (Ridgeland, MS) Compensation: $85,000-$95,000 + Strong Benefits Package Service Specialists is representing a highly respected, Mississippi organization that is seeking to add a Systems Administrator to its IT department. This is a full-time, in-office role with a collaborative team, strong leadership, and the opportunity to make a direct impact on the company's technology environment. This position is ideal for someone who enjoys solving problems, improving systems, supporting end-users, and ensuring that critical IT infrastructure runs smoothly and securely every day. What You'll Do This Systems Administrator will work closely with the IT Manager and the broader IT team, supporting both daily operations and long-term technology initiatives. Responsibilities include: Managing, maintaining, and troubleshooting Windows servers, workstation operating systems, and related hardware Supporting a network of 300+ workstations and numerous servers across local and remote sites Working within VMware, Citrix, Active Directory, Azure cloud services, and Microsoft 365 Installing and configuring hardware, software, patches, and security updates Monitoring system performance and ensuring high availability of IT services Providing on-call technical support when necessary Assisting with user moves, device setups, and new system rollouts Participating in long- and short-term IT planning, policy development, and process improvements Conducting system backups, disaster recovery readiness, and documentation Ensuring compliance with IT policies and helping educate users on best practices Occasionally traveling for acquisitions, equipment needs, or system support What We're Looking For The ideal candidate will bring a combination of technical depth, professionalism, and a service-minded approach. Requirements include: Bachelor's degree in Computer Science or equivalent certifications/experience Several years of experience in IT technical support or system administration (5+ preferred) Strong understanding of server administration, networking principles, and cloud technologies Experience supporting a large or distributed IT environment Hands-on familiarity with Microsoft technologies: Windows Server SQL Server Exchange Azure Microsoft 365 Excellent communication skills and the ability to work effectively within a team Strong time management, organization, and analytical/problem-solving abilities Integrity, trustworthiness, and the ability to handle sensitive systems and data For purposes of confidentiality, you can apply by emailing ********************************.
    $85k-95k yearly 2d ago
  • VMware Systems Administrator

    Elegant Enterprise-Wide Solutions, Inc.

    Information technology consultant job in Southaven, MS

    Job Title: VMware Systems Administrator Serve as a member of the Systems team responsible for core infrastructure and services that provide the foundation for many enterprise systems used by the agency. Required Skills/Experience: Microsoft Windows Server, Microsoft Active Directory Domain Services, Microsoft Azure, Microsoft 365. VMware vSphere, VMware Horizon. Server and storage administration. Working knowledge of network connectivity and protocols. Working knowledge of security best practices. Preferred/Not Required: Amazon Web Services (AWS), Linux, SolarWinds Orion, Varonis DatAdvantage, KACE SMA, HPE Nimble Storage, Microsoft SQL Server. "No phone calls please."
    $58k-76k yearly est. 3d ago
  • Information Technology Technician

    Public Service Commission of Yazoo City 4.1company rating

    Information technology consultant job in Southaven, MS

    The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery. Key Responsibilities Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment. Respond to service requests and provide timely technical support to staff. Monitor and troubleshoot network connectivity and performance issues. Perform routine system maintenance and software updates. Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups. Maintain and update user accounts, access rights, and system permissions. Support the implementation of IT-related projects such as system upgrades and new technology integration. Document technical processes, user guides, and IT inventory. Ensure compliance with cybersecurity standards and data protection policies. Provide training and assistance to staff in using hardware, software, and other tools. Collaborate with vendors and service providers as needed for maintenance and support.
    $27k-42k yearly est. 4d ago
  • System Admin

    ATC 4.4company rating

    Information technology consultant job in Southaven, MS

    Description of the job functions the contractor will be expected to perform. Serve as a member of the Systems team responsible for core infrastructure and services that provide the foundation for many enterprise systems used by the agency Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will NOT be presented to the manager for consideration. Microsoft Windows Server, Microsoft Active Directory Domain Services, Microsoft Azure, Microsoft 365 | VMware vSphere, VMware Horizon | Server and storage administration | Working knowledge of network connectivity and protocols | Working knowledge of security best practices Amazon Web Services (AWS), Linux, SolarWinds Orion, Varonis DatAdvantage, KACE SMA, HPE Nimble Storage, Microsoft SQL Server Skill Set Skill Level Required/Preferred Microsoft Active Directory Domain Services Advanced Required Microsoft 365 Advanced Required Microsoft Azure Intermediate Preferred Microsoft Windows Server Advanced Required VMware vSphere Advanced Required VMware Horizon Intermediate Preferred Server and storage administration Advanced Required Working knowledge of network connectivity and protocols Advanced Required Working knowledge of security best practices Advanced Required
    $57k-76k yearly est. 4d ago
  • SAP CPI Consultant

    Russell Tobin 4.1company rating

    Information technology consultant job in Southaven, MS

    - SAP CPI Consultant Rate- $70/hr Job descriptions: Design, develop, and implement integration solutions using SAP BTP Integration Suite. Configure and manage integration scenarios, including interfaces, mappings, and workflows. Monitor and troubleshoot integration processes to ensure system reliability and performance. 3-7 years of hands-on experience in SAP integration technologies, including SAP BTP Integration Suite. Proficiency in designing and developing integration scenarios using SAP tools. Strong understanding of integration protocols such as SOAP, REST, IDoc, RFC, and OData. Experience with cloud-integration and API management. 1. Core CPI Experience (Must-Have) How many years of hands-on experience do you have with SAP CPI (Cloud Integration)? Have you worked on CPI in a productive/live environment? Briefly describe the landscape. Which integration patterns have you implemented? (e.g., synchronous, asynchronous, multicast, splitter, aggregator) SFTP HTTP SOAP IDoc OData AS2 RFC JMS 2. SAP BTP & Architecture Which SAP BTP services have you worked with alongside CPI? (e.g., API Management, Event Mesh, IAS, Destination Service)
    $70 hourly 4d ago
  • Computerized Tomography (CT) Technician- 13 Weeks full time contract assignment in Memphis, TN.

    ATC Marietta 4.3company rating

    Information technology consultant job in Memphis, TN

    Job Description The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Tuition reimbursement 401k Plan Flexible Schedules Life insurance Disability insurance Identity theft insurance Compensation $63/hour Shift: Night 3x12-Hour (18:30 - 07:00) Job Location: Methodist South Hospital in 1300 Wesley Dr Memphis, TN 38116 Expected Start date: ASAP EDUCATION Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level. LICENSURE State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration. EXPERIENCE One year of current CT technologist experience in the clinical setting. CREDENTIALS Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES Complies with ATC policies/procedures. Complies with client facility policies/procedures. Documents accurately and completely services provided. Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved. Communicates information effectively to appropriate personnel. Maintains competency by participating in continuing education programs and meets state specific requirements. Sets up and explains procedure to patient. Operates or administers intravenous contrast injectors/injections. Evaluates CT Scans to determine if additional scanning is needed. Perform 3 dimensional reformations of CT scans on computer. Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures. Performs other related duties as assigned. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG
    $63 hourly 14d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in West Memphis, AR

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $51k-72k yearly est. 7d ago
  • IT Systems Analyst Specialist

    Apidel Technologies 4.1company rating

    Information technology consultant job in Memphis, TN

    is Contract to Hire and Prefers Memphis, TN; Irving, Tx; May consider remote Manager's Notes: Experience in gathering and documenting requirements related to enterprise initiative projects, system migrations or upgrades, or data warehousing and visualizations Good knowledge and professional expertise of PL/SQL Working experience with SAP BO, SAP HANA, Oracle Exadata, or Power BI is an added advantage Primary Purpose: To review, analyze and document software requirements and to lead the business analysis phase for projects. Essential Functions And Responsibilities: Leads the requirements management efforts for projects; takes ownership of the business analysis role throughout the project. Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate. Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements. Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required using standard templates. Meets deadlines and manages work to timelines. Additional Functions And Responsibilities: Performs other duties as assigned. Supports the organization's quality program(s). Travels as required. Qualifications: Education & Licensing Bachelor's degree required; major in computer science field preferred. Experience Five (5) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements preferred. Skills & Knowledge: Knowledge of third party administration and claims management business and technology Oral and written communication skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability and willingness to take initiative Ability to meet or exceed Performance Competencies Work Environment When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking Note: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Requirements: This position is Contract to Hire and Prefers Memphis, TN; Irving, Tx; May consider remote.
    $66k-93k yearly est. 12d ago
  • IT Systems Administrator

    Memphis Grizzlies

    Information technology consultant job in Memphis, TN

    The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.
    $64k-88k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator

    Job Listingsmemphis Grizzlies

    Information technology consultant job in Memphis, TN

    The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details. Not ready to apply? Connect with us for general consideration.
    $64k-88k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator

    Top Rx 3.8company rating

    Information technology consultant job in Bartlett, TN

    Requirements ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Core Responsibilities: · Administer and support enterprise systems including Windows Server, VMware, Active Directory, Exchange Online / Microsoft 365, Cloud VoIP, and endpoint security platforms. · Install, configure, patch, and maintain servers, desktops, laptops, and mobile devices. · Monitor system performance, availability, and security using remote monitoring and management (RMM) tools. · Respond to incident, problem, and service request tickets in a timely and professional manner. · Troubleshoot and resolve hardware, software, network, and security issues. · Provision, modify, and decommission user accounts, permissions, and access across multiple systems. · Support and train staff on Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, and related tools. · Support and administer cloud-based phone systems and video conferencing platforms. · Administer and support LAN/WAN infrastructure, including switches, wireless access points, VLANs, firewalls, VPNs, and network services. · Install and support PCs, laptops, RF devices, printers, switches, and other IT equipment. · Manage system changes, upgrades, and deployment projects, including documentation and change control. · Participate in cybersecurity incident detection, response, containment, and recovery activities in coordination with IT leadership and security partners. · Develop, document, and improve systems administration procedures and operational processes. · Maintain accurate IT asset inventories, system documentation, logs, and maintenance records. · Assist with backup, restore, and disaster recovery operations. · Participate in after-hours or weekend support as required for maintenance windows or incident response. Job Requirements Required Qualifications: · Minimum 5 years of professional IT systems administration experience. · Strong knowledge of Windows operating systems in physical and virtual environments. · Solid understanding of Active Directory, Group Policy, DNS, DHCP, and identity management. · Experience administering Microsoft 365 / Exchange Online. · Working knowledge of networking fundamentals, including LAN/WAN, VLANs, wireless, and TCP/IP. · Demonstrated ability to troubleshoot and resolve complex technical issues. · Ability to work independently and manage multiple priorities simultaneously. · Experience leading or contributing to infrastructure or deployment projects. · Working knowledge of cybersecurity fundamentals, including incident response concepts, endpoint threats, phishing, and access control. · Strong time-management skills and ability to work effectively under deadline pressure. · Willingness to participate in on-call or after-hours support when required. · Commitment to confidentiality, security, and best practices. · Reliable and regular attendance. Technical Skills Required: · Windows Professional and Windows Server administration · Active Directory and Group Policy · VMware virtualization platform experience · Microsoft 365 / Exchange Online administration · Endpoint protection and patch management · LAN/WAN networking fundamentals · Backup and restore solutions · Familiarity with endpoint detection and response (EDR/XDR) tools, security logging, and basic incident response workflows · IT asset and lifecycle management Preferred Skills: · Firewall configuration and maintenance · Network routers, switches, wireless access points, and VLAN design · Experience in medium-sized corporate IT environments · Familiarity with ITIL practices · Project management experience Certifications Preferred: · Microsoft certifications (e.g., MCSA, MCSE, or modern equivalents) · Cisco certifications (e.g., CCNA or equivalent experience) · ITIL certification Soft Skills Required: · Excellent written and verbal communication skills · Strong documentation and organizational skills · Collaborative mindset with the ability to work across business units · Customer-service-oriented approach to end-user support · Ability to uphold high standards aligned with company objectives · Professional, dependable, and adaptable Work Location: · On-site at our Bartlett location · No regular travel required Salary Description $83,000 - $86,000
    $83k-86k yearly 7d ago
  • Analyst IT Report -Technology Development

    Shelby County Schools 4.6company rating

    Information technology consultant job in Memphis, TN

    Destination 2025, our 10-year strategic plan, is designed not only to improve the quality of public education, but also to create a more knowledgeable, productive workforce and ultimately benefit our entire community. What will success look like in 2025? By 2025, 80 percent of seniors will be on track to learn in a postsecondary classroom or enter the workforce straight out of high school; 90 percent of students will earn their high school diploma on time; and every student will enroll in a postsecondary opportunity college or career-ready. We believe: Proficiency in literacy is the foundation of all learning, and we are committed to making that a top priority for students. As we raise expectations of our students, innovative and varied practices are needed in the classroom to provide students with learning experiences that will prepare them for life after graduation. Successful teachers and leaders are the drivers for student success. That means continuing to provide educators with the support and tools needed to make classroom teaching impactful. Although 2025 is in the future, the work is happening to produce engaged and prepared students. By devoting time and other resources to schools, community members can have a direct impact on student achievement. How will we get there? Teachers, parents and community leaders have worked with us to develop the high-leverage priorities to focus all of our efforts and resources over the next 10 years - early literacy, post-secondary readiness, teacher and staff development, high quality schools and community engagement. Job Description Purpose and Scope 1. Work with the Leadership and Department to gather requirements to design, develop, test and deploy reports and strategic and operational dashboards. 2. Responsible for day-to-day designs, developments, monitoring and support of assigned reports and dashboards. 3. Develops Excel, SQL, or application specific reports. 4. Pulls data from various data sources and combine into a single report, either via Data Warehouse or through direct integration. 5. Builds reports to help identify data patterns to scrub/clean data and maintain good data hygiene. 6. Provide database development expertise (stored procedures, views etc.) for application development, design, implementation, verification, debugging, optimizing and maintenance of SQL Server database objects and process for the application, reporting and interface modules 7. Perform report development with strong stored procedure skills utilizing SQL Server 2008 R2, 2005, 2000 8. Design code and test SQL Server reporting services components (user interface, Stored Procedures, Tables etc.) 9. Experience in complete development lifecycle from requirements through deployment and maintenance 10. Provides end-user training on report writing software and support users in ad-hoc report creation. 11. Develops and applies solutions to complex problems which require the regular use of ingenuity and creativity and competency in SQL and EXCEL. 12. Converses with management to determine type, scope, and purpose of analyses. May lead a team in the effort. Works with other analysts and management to complete assigned project work. 13. Deals with complex problems and provides solutions that are innovative and ingenious, achieving quality and work process improvements. 14. May ensure that the workgroup's goals and activities are in sync with and support the broader goals and objectives of the organization; and that the execution of responsibilities are in accordance to lawful and ethical standards. 15. Directs and assists in the preparation and maintenance of a variety of narrative and statistical repmis, records, correspondence, and files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed. 16. Performs other related duties as assigned or directed. Qualifications Essential Job Functions Delivers at a high level of competency Information Technology software development. Assesses and performs analysis on data, and prepares data to facilitate Technical Services functions of organization. Responsibilities require understanding of both theory and practice. Minimum Qualifications Graduation from an accredited college or university with a Bachelor's Degree in Computer Science plus an additional four (4) years related experience, or equivalent, for a total education/experience of 8 years. Prefer experience with MS SQL Server 2008 R2, 2005 Reporting Services, Integration Services. Prefer 2+ years' experience in use and application of stored procedures, DTS package, SSIS package, and Crystal reports. Experience with multi-dimensional Data Sources, reporting tool such as MS Reporting services, Tableau preferred. Degree Equivalency Formula: Bachelor's Degree= 4 years plus required years of experience. Master's Degree= 2 years plus required years of experience. Where Master's degrees are required, years for Bachelor's Degrees must be included. Knowledge, Skills, and Abilities Basic understanding and familiarity with database structure (particularly SQL). Strong analytic and problem-solving skills, with the ability to swiftly and accurately understand complex data and perform analysis Skill in developing data-supported solutions and using fact-based logic; ability to translate complex analysis in easy-to-understand manner and present to a broad audience Strong written and verbal communication skills Outstanding leadership skills and ability to build high-performing teams through both recruitment and selection and professional development Ability to tackle the operational challenges of the merged school district in a complex, changing political and educational environment Ability to manage daily administrative tasks without losing sight of long-term goals and planning Additional Information Why Memphis? Shelby County Schools-one of the 25 largest school districts in the nation-is located in Memphis, TN, a city known for its great food, original music, professional sports, high-quality arts in the most affordable urban setting in the nation . Not only that, but Memphis is a hotbed and national leader for groundbreaking work in education. Benefits : SCS benefits include the following: State retirement plan Paid holidays Paid vacation Paid sick days Heath Care Insurance (e.g. Medical, Dental)
    $64k-88k yearly est. 3h ago
  • IT Support Technician

    Technologyx

    Information technology consultant job in Bartlett, TN

    for an IT Support Rep in the Memphis, TN area. The IT Support Rep responds to and will be the first level of support for all technology hardware, software, and network related problems. This position will have daily interaction with our educational/school clients. The duties of the IT Support Rep will include but are not be limited to the following: Install, configure and upgrade computer hardware, peripherals and software. Diagnose, repair and maintain hardware, peripherals and software systems. Provide technical support to school staff and school sponsored technology provided to students. Work with remote Network Operations Center to manage and support server based information and communication systems (SIS, E-Mail, Library, Web, etc). Work with and help coordinate service contract with outside vendors. Inform appropriate personnel of technology related problems and issues that arise within the school. Maintain up-to-date accurate records for inventory and repair/maintenance work performed within the school. Perform preventative maintenance on school technology equipment. Provide technology assistance to staff and students for support of student centered learning. Perform other relevant duties as identified that support the mission and vision of the school. QUALIFICATIONS Education/Certification: High School diploma or equivalent plus two years of education desired. Certification in technology repair (A+ certification a plus) and/or equivalent job experience required. Work within an educational environment considered a plus. Experience: Demonstrated aptitude or competence for successful fulfillment of assigned performance responsibilities. Special Knowledge/Skills: In Depth Knowledge of Windows, Mac and other operating systems used within the school. Knowledge of basic computer hardware and peripherals. Basic knowledge of educational and business software applications in order to support school staff and students: (Includes Microsoft Office Suite, Common open-source software applications, Common Internet Browsers, Common multimedia software applications and tools, Etc.) Knowledge of basic networking concepts, devices and security. Ability to communicate verbally and in writing. Ability to work with people. Ability to work independently in solving problems. Terms of Employment: Status: Full Time (Initially Hourly, Possible Transition to Salary) Days: Monday through Friday (8A to 5P) Occasional weekend or after-hours work Pay Scale: Listed in Title, Depends on Experience & is NON-NEGOTIABLE. Please review prior to applying. Must Own Dependable Transportation
    $31k-48k yearly est. 60d+ ago
  • Director of Information Technology

    Barnhart Crane & Rigging 4.7company rating

    Information technology consultant job in Memphis, TN

    Collaborating with business leadership to develop holistic IT strategies to best meet the operating needs of the business, enable and support business growth and success, and solve business problems. Leading and developing a high-performing IT organization that supports the business with excellence. Providing forward-looking technology-related recommendations to enable improved business performance. Recommending and implementing infrastructure solutions to meet the needs of the business and select and manage vendors to provide those infrastructure solutions. Managing and supporting a network with approximately one hundred locations across the United States and Canada. Supporting the business with resources to address user hardware, software, and network problems. Establishing a roadmap for effective business intelligence, analytics, and decision support. Ensuring and maintaining a secure network environment and leading the organization towards external cybersecurity compliance certifications Ensuring a functioning disaster recovery plan as it relates to core IT systems. Developing training content, as appropriate, to help the business get the most out of its IT investment. Creating and managing to KPIs for the IT function. Other projects and duties as assigned. Barnhart Offers: Competitive salary and performance bonus 401(k) program with company match up to 10% of pay Family medical, dental and vision insurance Paid time off Barnhart CARES family care and community service opportunities Preferred Experience and Skills: A business partnering and servant leadership approach to supporting the business. A disposition and initiative to always seek improvement and challenge the status quo. An ability to work effectively with people at all levels of the organization and manage multiple competing priorities in a fast paced environment. Strong blend of Executive level communication skills coupled with the technical acumen required to lead a diverse IT team. A track record of successful IT leadership across multiple disciplines. A desire to work in the office, network and engage with internal business leaders, and travel for business on occasion. Location - Must be local to Memphis, TN, or willing to relocate. This is a full-time, on-site position. Education - bachelor's degree in computer science or a closely related field is preferred. Experience - At least ten years of experience with advancing responsibilities across a variety of IT areas. PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran
    $102k-147k yearly est. 60d+ ago
  • Network Administrator II, BRS

    Big River Steel 4.3company rating

    Information technology consultant job in Osceola, AR

    Objective of the Job: The position of OT Fiber/Fire Specialist is a support role to all systems in the steel industry. OT will work closely with the construction division carrying out communications as well as supporting the fire systems across the campus. OT will support the access systems and the surveillance systems ensuring the integrity of the facility. Also, OT will support the IT systems to insure connectivity across the entire site. Duties and Responsibilities: 1) Ensure Safety, Environmental, Quality requirements and “where applicable” ResponsibleSteel requirements are followed. 2) Reading and interpreting network installation blueprints and splice schedules 3) Splicing, testing, and repairing fiber optic cables to ensure optimal network performance 4) Operating specialized equipment and vehicles necessary for fiber optic splicing 5) Installing and maintaining network systems for a manufacturing facility in extreme conditions 6) Performing end-to-end fiber tests with OTDR's, power meters, and light sources 7) Adhering to industry safety standards and protocols during all installations and repairs 8) Documenting and reporting on completed installations and any irregularities or issues 9) Providing technical support and troubleshooting network issues as required 10) Maintaining updated knowledge of the latest fiber optic technology, equipment, and techniques 11) Inspect and test fire alarm systems to ensure they are in working order 12) Repair and maintain fire alarm systems 13) Identify malfunctions in systems and repair or replace faulty equipment 14) Work with building plans to assess the best placement of fire alarm equipment 15) Program and calibrate systems to ensure they are functioning properly 16) Work with IT and OT systems for all network communications including switching, routing, wireless, Profibus, Profinet, cellular 17) Install and repair of access control systems and surveillance systems Qualifications: 1) High School Diploma or GED 2) Position is normally straight days, but may require additional hours on weekends and some night work as well as holidays 3) On call schedule will be required 4) Must adhere to all safety procedures and guidelines. Safety protection such as hard hats, safety glasses, steel toe boots with metatarsal protection, hearing protection, protective clothing 5) Must not be colorblind because you will work daily with fiber optic color code standard 6) Attendance and punctuality are a must, along with the ability to self-direct workflow. 7) Must pass a pre-employment assessment. Working Conditions and Physical Requirements: This position requires the ability to work in a steel plant setting and office settings with daily tasks in the mill, which could typically involve extreme environments from hot to cold. This position can require long hours, weekend and holiday coverage to support routine responsibilities. Supervisory Responsibility: This position does not supervise others
    $56k-68k yearly est. 20d ago
  • IT Network Engineer

    First Horizon 3.9company rating

    Information technology consultant job in Memphis, TN

    not eligible for sponsorship. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. Responsibilities: Incident and Problem Management:Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. Network Operations & Maintenance:Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. Architectural & Design Input:Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. Technical Expertise: F5 BIG-IP:Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. Cisco Route/Switch:Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). HPE Aruba:Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential. Automation & Scripting:Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. Documentation:Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs). Collaboration:Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. On-Call Support:Participate in an on-call rotation to provide 24/7 support for critical network issues. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. Certifications:Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. Problem-Solving Skills:Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. Communication:Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Teamwork:Ability to work independently and as part of a team in a fast-paced, collaborative environment. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ************************ Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube  
    $82k-99k yearly est. 44d ago
  • IT Systems Engineer (L3)

    PCS Managed Services

    Information technology consultant job in Memphis, TN

    ** This is a full-time in the office position located in MEMPHIS, TN. Please do not apply if not in Memphis. No remote. ** This is a very "high level" engineer position, not a growth or step up position. Looking for fully qualified, elite, top tier engineers that can hit the ground running. Please don't apply if don't meet qualifications. Ø Are you seeking an exceptional company that truly values its employees and fosters a vibrant culture? Ø Do you possess a passion for technical troubleshooting and problem-solving? Ø Are you eager to collaborate with a team of passionate and knowledgeable IT experts? Ø Do you thrive on providing outstanding support and communication to others? Look no further! Join us at PCS Managed Services, LLC, a leading Managed IT services provider in the Memphis and Mid-South area and experience an unparalleled work environment as a Tier 3 IT Systems Engineer. Key Responsibilities and Opportunities: As an integral member of our team, the IT Systems Engineer plays a pivotal role in managing our clients' IT environments, ensuring their success and satisfaction. As part of our robust team, you'll collaborate closely to provide expert solutions, including comprehensive network/system architecture, project management and implementation, Virtual CIO (VCIO) support for IT budgeting and business growth, and final escalation assistance for Tier 1 & 2 to diagnose, resolve, and document escalated support tickets. Additionally, you will handle onsite work such as dispatched escalated support, equipment installation and implementation, and project assignments. You'll have the chance to identify and develop innovative solutions and processes, making a direct positive impact on our customers. We strive for proactive measures to minimize reactive issues, allowing our customers to focus on their core business priorities. This position is our highest technical level, the end all be all! Must have the confidence to take on any issue or task and the skills to back it up! Desired Skills and Qualifications: A minimum of 8 years' experience as an IT Systems Administrator or Engineer (L2 or higher). Demonstrated ability to effectively troubleshoot IT issues and see them through to resolution. Excellent written and verbal communication skills, fostering collaboration with team members and customers. A passion for continuous learning and a commitment to expanding your skill set. Exceptional multitasking abilities, capable of managing multiple priorities and projects simultaneously. High volume environment. Strong project management skills, from initiation and setting milestones to timeline accountability and successful completion. Self-motivated, detail-oriented, and organized, with a proactive mindset. Take ownership and accountability for escalation tickets and assigned projects. Thrive in high-pressure environments. Aptitude to solve problems and provide solutions. Top level role that is the last line of escalation. Must have very high level of knowledge, experience and troubleshooting skill. Additional Expectations: Willingness to do night and weekend shifts as part of our on-call rotation and scheduled afterhours work. Ability to work closely with Level 1/2 technicians on escalated tickets and provide training and feedback for improvement. Capability to manage Level 2 resources for new client onboarding projects and larger initiatives. Required Technical Expertise: Extensive knowledge and competency in all Microsoft Workstation Operating Systems and Applications. Proficiency in managing Microsoft Server Operating Systems and Networks. Expertise in managing and implementing firewalls, layer 2/3 switches, access points, and other networking devices. Expert knowledge in firewall configuration and troubleshooting. Multi-vendor experience. Thorough understanding of layer 2 and layer 3 networking, including a solid grasp of the OSI model. Administration and configuration of Microsoft Office 365 email, applications, InTune, and Azure AD. Advanced knowledge of Azure AD, SharePoint, MDM, and MFA. Comprehensive understanding of Microsoft Active Directory and Group Policy. Experience working with computer peripherals, such as printers and scanners. Strong hardware, software, and network troubleshooting skills. Ability to perform onsite installations of IT equipment. Ability to architect solutions and implementation plans for customer needs. Advanced knowledge of VPN technologies, including configuration, support, and troubleshooting. Advanced understanding of DHCP and DNS configuration and management. Exceptional troubleshooting skills to identify and solve complex escalated issues. Virtual Environment Management proficiency (VMWare, Hyper-V, Hyper-Converged). Cybersecurity solutions implementation (EDR, SOC, IAM, SASE, CASB, ZeroTrust, Vul.Scan, etc.). Cyber event investigation and remediation. Preferred Skills: Previous experience with Managed Service Providers (MSP). Familiarity with PSA and RMM tools, such as ConnectWise, Autotask, and Kaseya. Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365. Continued education: Associate or Bachelor's degree in MIS or Computer Science. Company Benefits: This is a full-time salaried position that offers an excellent benefits package, including: Health, Dental, and Vision Insurance. 401K retirement plan. Life Insurance. Paid Time Off (PTO). 9 paid holidays. Professional development assistance, training, and certifications. Ready to Join the PCS-MS Team? At PCS Managed Services, we are always seeking passionate and driven individuals who possess a problem-solving mindset and prioritize customer satisfaction. Our team members are leaders and effective communicators, individuals who take their work seriously while maintaining a positive and light-hearted approach. We value strong relationships and executing tasks the right way. If this resonates with you, we look forward to hearing from you soon and welcoming you to our exceptional team! Interested applicants should submit their resume to ***************. No recruiters, please.
    $72k-102k yearly est. 4d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Walls, MS

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $47k-66k yearly est. 7d ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in West Memphis, AR?

The average information technology consultant in West Memphis, AR earns between $58,000 and $107,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in West Memphis, AR

$79,000
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