Information technology consultant jobs in Wichita Falls, TX

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets; an ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Job Title: Alation Server Administrator Location: Dallas, TX (Hybrid) Employment Type: Full-time Salary Range: $120,000 - $145,000 + Bonus + Benefits Visa Status: We cannot sponsor at this time Role Overview We are seeking an experienced Alation Server Administrator to manage and optimize the Alation Data Catalog platform. This role involves server operations, configuration, and governance setup to support enterprise-wide data governance initiatives. Key Responsibilities Server Operations: Install, patch, and administer the Alation platform, including upgrades, backups, and HA/DR configurations. Linux/Unix Expertise: Manage systems via Unix shell (SSH), including service and process control. Azure Management: Oversee VM hosting, network security, and resource optimization in Azure. Configuration: Utilize Alation administrative utilities (e.g., alation_conf) for platform setup and tuning. Governance Enablement: Configure and enable end-to-end data governance features such as MDE, QLI, and Policy Center. Security: Implement and maintain SSO and granular access control. Data Catalog Management: Administer Alation Data Catalog server, configure connectors, and perform testing. Metadata Management: Import technical metadata from various sources. User Setup: Configure users, groups, and notification services in Alation. Support technical activities to drive Alation adoption across Business Units (BUs). Required Qualifications Local to Dallas, TX (Hybrid work model). Proven experience in Alation platform administration. Strong background in Linux/Unix system management and Azure cloud operations. Familiarity with data governance frameworks and Alation features. Excellent troubleshooting and problem-solving skills. Compensation & Benefits Competitive salary: $120k-$145k. Bonus and comprehensive benefits package. Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 - $140,000. In addition, you may be eligible for a discretionary bonus for the current performance period. Benefits: As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas. Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact Provide VIP support of mobile devices for both onsite and offsite executive staff Assist with laptop refresh of corporate devices Desired Skills/Experience: Associate degree in Computer Networking or 2+ years of related experience Prior help desk experience is preferred Can work and resolve most escalated tickets VIP/White Glove experience Prior iPhone support experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $65,000 - $70,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

We're Hiring: Information Management Coordinator (Second Shift) Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment? Join our team and help drive operational excellence through smart tech solutions and infrastructure support. What You'll Do Manage server installations, upgrades, and performance. Troubleshoot end-user systems and support shop floor technology. Monitor network security and ensure compliance with IT policies. Lead disaster recovery planning and implementation. Collaborate with external service providers and support ISO initiatives. Maintain IT inventory and align assets with financial records. What We're Looking For Degree in Computer Science, Networking, or related field. 3+ years of IT administration experience (automotive industry a plus). Experience in international environments preferred. Fluent in English; Spanish, French, or German is a plus. Strong skills in process excellence, customer commitment, and communication. Why Join Us? Global exposure in a tech-forward environment. Career growth opportunities. Direct impact on production and operations. Collaborative, high-performance culture. Work Environment On your feet throughout the shift; lift up to 50 lbs. Frequent movement: bending, twisting, climbing. Facility is not climate-controlled - hot summers, cold winters. Moderate noise levels; fast-paced production deadlines. Flexibility and independence required.

The Finance Application Analyst plans, implements, and enhances finance systems with a primary focus on SAP FICO. Partnering with internal stakeholders and vendors, this role translates business requirements into functional specifications, configures SAP solutions, and supports end users through training and change management. The analyst also ensures system reliability, performance, and security through proactive monitoring and best practice governance. General Job Duties and Responsibilities: Finance System Planning & Implementation: Lead/participate in roadmap, fit gap, and deployment activities; coordinate with internal teams and vendors for on time delivery. Solution Design & Configuration: Configure and enhance GL, AP, AR, AA, Cost/Profit Center accounting, and related integrations per current design and business requirements. Requirements & Specifications: Elicit and analyze business needs; create functional specs (incl. integrations, reports, forms, and controls); collaborate with developers on build, test, and release. Testing & Cutover: Define test scenarios/scripts, support UAT, manage defect triage, and assist with data migration and cutover planning. Support & Training: Provide tier2/3 support, knowledge articles, and end-user training for new implementations or changes. Reliability, Performance & Security: Monitor jobs/interfaces, data integrity, and access controls; partner with IT security/compliance on audit readiness and best practices (e.g., SOX related controls where applicable). Documentation & Governance: Maintain configuration documentation, process flows, and change logs; follow change management procedures and SDLC standards. Cross Functional Collaboration: Work with Finance, Accounting, Procurement, and IT to optimize processes and resolve issues; align deliverables with close cycles and reporting deadlines. Continuous Improvement: Identify automation and analytics opportunities (e.g., Fiori, workflow, dashboards) to improve accuracy, cycle time, and user experience. Other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent work experience in SAP FICO implementation. Minimum 5 years of relevant hands-on SAP FICO implementation (design, configuration, testing, deployment, and support) experience, preferably in a eMobility, consumer electronics, or powersports. Strong understanding of core finance processes: chart of accounts, invoicing, payments, vendor management, period close, and compliance. Ability to manage multiple assignments in a fast-paced environment; strong troubleshooting and stakeholder communication. Experience with SAP S/4HANA (Fiori), CO‑PA, tax and bank integrations, and IDoc/Interface troubleshooting is highly preferred. Exposure to adjacent SAP modules (MM/SD) and basic ABAP debugging for issue isolation is a plus. Experience with SOX controls, security/role design, and audit support is a plus. Familiarity with project tools (e.g., JIRA/Azure DevOps) and process mapping (e.g., Visio/BPMN) is a plus. Bilingual in English and Mandarin is a plus. Physical Demands: This role is primarily office-based and involves prolonged periods of computer work, frequent virtual meetings, and regular collaboration across departments and vendors. Occasional off-hours support may be required during cutovers, month end activities, or critical releases. Light lifting of laptops or documents (up to 25 pounds) and occasional travel for workshops or go lives may be necessary. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus. EEO Statement: Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

IT Systems Analyst - EIT Operations & End User Support Shift: Standard business hours (Mon-Fri) This role supports business processes and system requirements through the design, configuration, implementation, administration, and reporting of IT systems for the EIT Operations and End User Support teams. The position focuses on delivering actionable insights using SSRS, Microsoft Power Platform, and Visual Studio, while also administering the ServiceNow ITSM and Knowledge Management platforms and supporting general ticket management workflows. Key Responsibilities Develop and maintain reports using SSRS, Power BI, and Visual Studio. Build automation and reporting solutions with Power Platform (Power BI, Power Automate, Power Apps). Serve as System Administrator for ServiceNow ITSM and Knowledge Management platforms. Design and maintain dashboards, Balanced Scorecard (BSC) reports, and performance metrics for leadership. Track and report on SLOs and KPIs for internal teams and vendor performance. Recommend Service Level Management (SLM) improvements and identify operational efficiency opportunities. Manage the report lifecycle: planning, implementation, maintenance, review, and retirement. Support ticket management processes by monitoring, analyzing, and reporting on service requests and incident trends. Respond to user inquiries and provide support for reporting and system administration issues. Participate in project meetings to gather reporting requirements and advise on system capabilities and timelines. Support data conversion, customer satisfaction surveys, and ITSM tool expansion to additional business units. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field or equivalent experience. 3+ years of experience in an Operations or Service Desk environment with a focus on metrics, reporting, and ticket management. Proficiency with: SSRS, Power BI, Power Automate, Power Apps, Visual Studio. Hands-on experience with ServiceNow or similar ITSM platforms. Strong proficiency in Microsoft Office 365 (Excel, PowerPoint, Outlook, Teams). Excellent communication, analytical, and problem-solving skills.

C-3is LLC provides comprehensive services that include design, consultation, procurement, installation, and support for businesses of all sizes. While specializing in the Retail and Public sectors, the company also serves an array of clients in the SMB and Enterprise markets. Headquartered in the D/FW Metroplex, C-3is has expanded its reach across the United States. Guided by a customer-first philosophy, C-3is prioritizes high-quality service, a principle championed by its hands-on leadership. Role Description This is a full-time, on-site role for an IT Administrator in Managed Services and Field Operations, based in Wylie, TX. The IT Administrator will be responsible for providing technical support, administering networks and systems, and troubleshooting IT-related issues. Additional responsibilities include overseeing managed services operations, ensuring optimal system performance, and maintaining high levels of customer satisfaction. Operational leadership & service delivery Set the daily rhythm for service delivery: intake, prioritization, SLAs, escalations, change control, post‑incident reviews, and KPI dashboards. Use PSA workflows and reporting in ConnectWise Business Management Pro (BMS Pro) to standardize tickets, SLAs, time entry, approvals, and financial hygiene. Build a performance culture: goals, coaching, and tactically managing queue health, first‑response, and resolution metrics. Platform ownership (ConnectWise stack) Administer ITBoost as the single source of truth for documentation, password vaulting, runbooks, and SOP compliance. Own ConnectWise RMM Pro (monitoring, patching, scripting/PowerShell, alert hygiene) and ScreenConnect; govern our security/backup stack (Axcient x360Recover, ConnectWise MDR with SentinelOne, Proofpoint Advanced, Microsoft 365 SaaS backup). Integrations & automation Design, implement, and maintain integrations between ConnectWise and ServiceNow (and other platforms) using REST APIs, webhooks, and workflow automation (Power Automate/Azure Logic Apps). Own data quality and flow (CI/ticket sync, statuses, categories, closure codes, and CMDB alignment). Projects & vendor coordination Plan and run remote/field projects with clear scope/schedule/budget; coordinate vendor‑backed SOWs, including RMM Implementation, ITBoost Implementation, and BMS Pro Implementation deliverables. Manage license counts, renewals, true‑ups, and asset lifecycle. Hands‑on field work On‑site installs and troubleshooting: workstations, networking/Wi‑Fi, A/V & conference rooms, printers/MFPs, UPS/rack/stack, and light cabling; support new site builds and equipment turn‑ups. What you'll bring 5-7+ years in IT, including 2+ years in a lead or manager capacity driving service operations. Deep experience with the ConnectWise ecosystem (BMS/PSA, RMM, ScreenConnect) and disciplined documentation in ITBoost. Microsoft 365/Entra ID & Intune: Autopilot, compliance, Defender for Business, Conditional Access, baseline security policies. Integration chops: ServiceNow (or similar), REST APIs, authentication (OAuth/keys), webhooks, and workflow tools. PowerShell for automation and RMM scripting (Python a plus). Networking fundamentals (TCP/IP, DNS/DHCP, VLANs, VPN) and common SMB firewalls/switching ecosystems. Excellent stakeholder communication; proven ability to set standards and hold teams/vendors accountable. Nice to have Certifications: Microsoft 365/Entra, ITIL, ConnectWise (RMM/BMS), SentinelOne, Network+/Security+. PSA/RMM analytics and KPI dashboarding experience. Work model & requirements Hybrid schedule: 2-3 in‑office days weekly (Wylie) with remote flexibility based on workload; occasional after‑hours maintenance windows/on‑call. Travel: Primarily local DFW; occasional regional trips based on project demands. Valid driver's license, reliable transportation, and insurable driving record; ability to lift up to 50 lbs. Must be authorized to work in the U.S.; background check required. Compensation & benefits Target base salary: $80,000 (experience‑dependent). Competitive benefits package (medical, dental, vision, PTO/holiday, and other perks per company policy).

IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.

IT Support Technician Job Type: Contractor Pay Rate: $25/hour We are seeking a skilled IT Support Technician to provide technical assistance, installation, maintenance, and troubleshooting for computer hardware, software, telecommunications equipment, and related systems. This role plays a critical part in ensuring all technology resources are fully functional, compliant, and optimized for business operations. Key Responsibilities Technical Support & Installation: Receive, install, and configure PC hardware and peripherals, including monitors, keyboards, printers, disk drives, and related equipment. Install, configure, and update approved software packages such as operating systems, productivity tools, and company applications. Troubleshooting & Repair Coordination: Perform advanced hardware and software troubleshooting-both in person and remotely-using a strong understanding of system operations. Install, troubleshoot, and coordinate repairs for barcode readers and associated devices. Coordinate repairs with manufacturers or suppliers, ensuring warranty policies are followed. Systems & Equipment Management: Dismantle and relocate hardware setups; reconnect systems to newly installed cabling and confirm proper functionality. Support telecommunications and network equipment, including video conferencing tools. Oversee daily system operations such as user account creation, hardware installation, system diagnostics, resolving issues, maintaining file servers, and performing backups. Inventory & Compliance: Maintain accurate inventory records for PCs, peripherals, and telephone equipment. Manage the software library and ensure compliance with licensing and copyright regulations. Safety & Additional Duties: Follow all safety protocols and promptly report unsafe conditions or practices. Perform other duties and special projects as needed.

We are seeking dedicated and skilled IT Support Technicians to join our 2nd and 3rd shift support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction. The Role We are seeking dedicated and skilled IT Support Technicians to join our after-hours support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction. Hours will be: Rotating schedule Shift A: Mon 7:00 pm - 7:00 AM, Tue 7:00 pm -7:00 AM, Sat 7:00 AM - 7:00 pm Shift B: Wed 7:00 pm - 7:00 AM, Thu 7:00 pm -7:00 AM, Sun 7:00 AM - 7:00 pm Shift C: Fri 7:00 pm - 7:00 AM, Sat 7:00 pm - 7:00 AM, Sun 7:00 pm - 7:00 AM Role will be hiring for a December 2025/January 2026 start date Key Responsibilities Serve as the first point of contact for all incoming technical support requests (phone, email, or ticketing system). Diagnose, troubleshoot, and resolve hardware, software, and network issues. Escalate complex problems to higher-tier support teams as necessary. Monitor systems, networks, and alerts proactively to identify and address potential issues before they escalate. Document all support interactions, troubleshooting steps, and resolutions in the ticketing system. Provide excellent customer service while maintaining professionalism under pressure. Support onboarding of new users, including setting up accounts, access, and hardware. Follow standard operating procedures (SOPs), service-level agreements (SLAs), and escalation protocols. Participate in shift turnover to ensure smooth knowledge transfer between teams. Knowledge, Skills, and Abilities Required 1-2 years of experience in IT support, helpdesk, or related role. Strong troubleshooting skills in Windows/Mac OS, Office 365, and common business applications. Basic understanding of networking (DNS, DHCP, TCP/IP, VPN). Excellent verbal and written communication skills. Ability to work independently with minimal supervision during off-hours. Preferred: Experience in a Managed Service Provider (MSP) environment. Certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with RMM tools, ticketing systems, and remote desktop solutions. Education & Experience BA/BS degree, preferably in Business Administration or a related field. MBA/MS preferred but not required. 5 years of experience in project management (MSP or IT services experience highly desirable). PMP, CAPM, or ITIL certification a plus. Benefits Competitive salary based on experience and qualifications. Health, vision, and dental benefits. Performance-based incentives and generous bonus opportunities. Full on-the-job training & support. Fun, collaborative working environment and culture. Excellent opportunities for career advancement.

Clear Winds is an exciting, fast-paced environment where we help our clients to run their businesses more efficiently. We are looking for people that want to work with many environments and clients, while working with the cutting-edge technologies. Clear Winds is looking for an IT/Help Desk Technician. This person will be required to be proficient in Windows, active directory, virtualization and help desk technologies. It is desired that this person to be knowledgeable in multiple vendor IT environments. This person will also need personal management skills and be able to multi-task on different projects. This person will also need to be a self-starter and someone who can complete projects and tickets. A strong work ethic, communication skills and organizational skills a must. A willingness to take ownership of the project while prioritizing its purpose to serve the users is critical. Required Skills: Knowledge of Windows 10 and 11 Knowledge of Windows Server, Active Directory and Virtualization Receive and log help desk calls Provide initial help desk support Open and close service calls Friendly and patience with clients 5+ years of experience in IT technology is preferred A bachelor's degree is preferred and/or equivalent experience within a technology-based environment. Candidates must have the ability to communicate well with clients. Company Description Clear Winds Technologies is an IT solutions company that helps organizations of all types achieve their goals through the use of technology. Clear Winds' services span assessing, designing, implementing and supporting systems and networks in addition to development of applications to enhance productivity. In addition to these services, Clear Winds also offers cloud computing, managed services, hosting and colocation services. Job Type: Full-time Pay: $36,000.00 - $58,000.00 per year Benefits: IRA IRA Matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule: 8-hour shift Experience: Help desk: 1 year (Preferred) Windows: 1 year (Preferred) Work Location: In person

Systems Integrator - Water/Wastewater About the Role: We are seeking a Systems Integrator with experience in water and wastewater projects to support both design and field operations. This position offers the opportunity to work across a range of projects that combine automation, controls, and mechanical/electrical systems. The ideal candidate will be comfortable bridging office-based engineering work with hands-on field implementation. Key Responsibilities: Integrate automation, control, and electrical systems for municipal and industrial water/wastewater facilities. Support design, programming, testing, and commissioning of control systems (PLC/HMI/SCADA). Perform field work, including installation support, system startup, and troubleshooting. Collaborate with engineers, contractors, and end users to ensure smooth system operation and project success. Develop documentation, drawings, and reports related to system integration and performance. Qualifications: Bachelor's degree in Electrical, Mechanical, or Control Systems Engineering or equivalent technical experience. 3+ years of relevant experience with system integration, automation, or controls-preferably in the water/wastewater sector. Hands-on experience with PLC and HMI programming (Allen-Bradley, Siemens, or similar). Understanding of electrical schematics, panel layouts, and field instrumentation. Willingness to perform field work and travel locally for site support. What We Offer: Opportunity to work on meaningful infrastructure projects. Collaborative environment with both office and field-based responsibilities. Professional development and long-term growth potential.

We are ERock! Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability. Enchanted Rock's dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation's most dependable microgrids - all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on. What you'll do… The Senior IT Infrastructure Manager will serve as a highly technical leader responsible for the end-to-end management, reliability, and performance of the company's IT and OT infrastructure, systems operations, and critical technology services. This role will drive the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with the company's strategic objectives. This is a person who thrives in the weeds, someone who enjoys digging into infrastructure, troubleshooting complex issues and setting an example as the teams resident "IT nerd". You'll make an impact by: Technical Leadership Developing and executing a comprehensive IT/OT strategy aligned with future business objectives. Partnering with senior leadership to identify and implement technology solutions that will drive business growth and operational excellence. Technology Management & Operations Overseeing the full lifecycle of IT/OT infrastructure and systems, including enterprise and field networks, servers, databases, M365, SCADA, NOC, and cloud environments. Ensuring the reliability, availability, scalability, and security of critical systems essential to business continuity. Leading disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity. Compliance and Security Partnering with cybersecurity leadership to develop and enforce technology policies and frameworks that will ensure compliance with NERC CIP and other regulatory standards. Supporting ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk. Project Management Leading complex infrastructure and systems projects, including modernization, integration, and digital transformation initiatives. Ensuring projects meet defined scope, budget, schedule, and quality objectives while preserving operational stability. Budget and Resource Management Developing and managing IT/OT budgets to ensure efficient and cost-effective allocation of resources. Overseeing procurement, installation, and maintenance of hardware, software, and infrastructure. Team Development Building and developing a high-performing, cross-functional IT/OT team through mentorship, training, and career development. Setting clear performance objectives, conducting regular reviews, and supporting professional growth and technical excellence. You'll sweep us off our feet if you: Demonstrate proven expertise in cloud platforms (Azure) with experience in hybrid cloud architectures and migrations. Have successfully led large-scale infrastructure modernization projects or digital transformation initiatives. Bring experience with enterprise networking technologies, including SD-WAN, network segmentation, and OT network security. Have some hands-on experience with Industrial Control Systems including SCADA systems, PLCs DCSs in critical infrastructure environments. Possess deep knowledge of Microsoft 365 ecosystem including advanced SharePoint, Teams, and Power Platform implementations. Have experience with Infrastructure as Code (IaC) tools and DevOps methodologies applied to infrastructure management. Have worked in the energy, utilities, or critical infrastructure sectors with understanding of operational requirements and regulatory landscapes around NERC Critical Infrastructure Protection (NERC CIP) and North America's bulk electric system. What you'll need: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience. Minimum 10 years of progressive technology leadership experience in IT/OT operations, with recent senior management responsibility within the last 2-3 years. Deep knowledge of technology infrastructure, systems, and applications across IT/OT environments Strong budgeting and financial management skills with the ability to prioritize resources cost-effectively. Experience in strategic planning, execution, and project management Exceptional leadership, communication, and interpersonal skills Strong organizational abilities and attention to detail Ability to thrive in a fast-paced, rapidly changing environment. Experience with North American Electric Reliability Corporation (NERC) standards and compliance requirements Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Position requires ability to work under pressure and maintain tight deadlines. Your Rewards! Medical, Dental, Vision, and Prescription Drug Insurance Company-Paid Life Insurance Disability Insurance Paid Family Leave Flexible Spending Account (FSA) Health Savings Account (HSA) Wellness Programs and Incentives 401(k) Retirement Plan & Company Match Paid Time Off - Sick & Vacation Time Paid Holidays Hybrid Work Schedule! Cool Open-Office Concept Do you have what it takes to join the Enchanted Rock team? Send us your resume today. Be yourself and keep it useful, funny, and cool! The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”

Information Technology Instructor - San Antonio Campus Hallmark University Hallmark University is seeking a passionate and experienced Information Technology Instructor to join our dynamic and growing programs at our San Antonio, TX campus. Our faculty and staff are committed to producing graduates who are the preferred choice in the IT industry. This role is ideal for professionals who are eager to mentor students and deliver hands-on instruction in IT hardware, software, and cybersecurity. Key Responsibilities: Deliver on-site instruction using provided syllabus, equipment, and materials Assess student progress through testing and support outside of class Submit grades and complete required duties on time Serve as a mentor and uphold compliance standards Participate in campus initiatives and the Hallmark Character Program Perform other duties as assigned Qualifications: Ph.D. or Doctoral degree in an IT-related field (e.g., Computer Science, Information Systems, AI, Data Science) Minimum 4 years of professional experience At least 3 years of hands-on experience in networking, systems, or cybersecurity Certifications such as A+, CCNA, Security+, CEH, CISSP, or MCSE preferred Strong presentation, communication, and mentoring skills Prior teaching experience at the post-secondary level is a plus About Hallmark University: Hallmark University is a nonprofit institution offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing. We are committed to excellence in education and character development.

**Applicants must be able to work onsite in Plano, TX 75075** Information Technology Technician 2-year Contract 40-Hours Per Week Pay Range: $18-$20/hr Required Skills & Experience • 1+ years of IT Support experience in a professional environment • Experience troubleshooting software, hardware and other desktop issues Job Description An employer is looking for a Desktop Support Technician to support one of Insight Global's largest enterprise sites in Plano, Texas. This person will be doing standard technical support ranging from troubleshooting Microsoft related issues, general user access issues, network connectivity, hardware swaps, PC setup, and other IT support responsibilities. Candidates must have strong communication, high sense of urgency, and excellent customer service experience. They also must feel confident working in an environment without a lot of training or guidance - this isn't always with a team. Must have experience with repairing and/or working with computer hardware and troubleshooting some software. This role supports hardware and software break/fix and some IMACD work both in the service center and field including traveling to sites near by. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role are available. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Responsibilities Responsible for product technical support for customers in the North America region including remote assistance and on-site support. Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure. Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers. Provide regular product training and technical guidance to customers. Write technical documents, case summaries and problem analysis reports. Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support. Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed. Qualifications Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese) Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies. Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness. Able to adapt to long-term overseas business trips. Able to be away from home for extended period. 职位描述 负责北美区域客户的产品技术支持,包括远程协助和现场支持 解答客户在设备安装,配置,调试,运行过程中的各类技术问题 跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环 协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流 为客户提供定期的产品培训和技术指导 撰写技术文档,案例总结及问题分析报告 协助完成本区域的项目实施工作,包括技术方案落地和交付支持 根据需要参与技术升级测试与产品本地化适配建议的反馈 任职要求： 本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先 熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势） 熟悉Linux系统,网络基础知识,远程调试工具等技术 优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识 能适应长期海外出差

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

We are seeking a highly skilled Cloud Infrastructure Engineer to lead the migration of Smart TV and Mobile Cloud backend services from AWS to Microsoft Azure. This position focuses on re-architecting backend platforms that power connected TV ecosystems, mobile companion apps, streaming APIs, personalization, and telemetry pipelines. The role requires a deep understanding of AWS and Azure cloud environments, infrastructure automation, and enterprise-grade disaster recovery (DR) strategies. The ideal candidate will ensure the platform's resilience, scalability, and cost efficiency while maintaining business continuity for millions of active users. Key Responsibilities: Cloud Migration & Architecture Lead the end-to-end migration of Smart TV and mobile backend services from AWS to Azure, ensuring minimal downtime and seamless service continuity. Map AWS workloads (EKS, Lambda, S3, DynamoDB, API Gateway, Cognito) to Azure equivalents (AKS, Azure Functions, Blob Storage, Cosmos DB, API Management, Azure AD B2C). Design Azure-native architectures for performance, observability, and reliability. Develop Azure Landing Zones, networking architecture (VNet, ExpressRoute, Private Link), and governance frameworks for the migrated workloads. Infrastructure Automation & Operations Implement Infrastructure-as-Code (IaC) using Terraform for standardized deployments. Build CI/CD pipelines using Azure DevOps for backend microservices, API gateways, and telemetry collectors. Configure monitoring, logging, and alerting using Azure Monitor, Application Insights, and Log Analytics. Optimize mobile/TV backend workloads through autoscaling, caching (Azure Front Door, Redis), and CDN integration. Disaster Recovery (DR) & Business Continuity Design, implement, and maintain DR and high availability strategies across multiple Azure regions. Develop data backup, restore, and replication plans using Azure Backup, ASR (Azure Site Recovery), and Geo-Redundant Storage (GRS). Define and maintain RTO (Recovery Time Objective) and RPO (Recovery Point Objective) targets for all critical services. Automate failover and failback processes using ARM templates, Runbooks, or Azure Automation. Conduct regular DR drills to validate operational readiness and failover reliability.Security, Compliance & Performance Implement Zero Trust architecture, RBAC, and Managed Identities for all Azure resources. Secure credentials and tokens with Azure Key Vault. Apply API security policies (OAuth2, JWT, throttling, WAF) in Azure API Management. Ensure compliance with GDPR, CCPA, and digital content protection policies for streaming and telemetry data. Collaboration & Leadership Partner with TV OS, mobile app, DevOps, and backend teams to ensure smooth migration and testing. Document migration blueprints, runbooks, and DR response procedures. Lead post-migration optimization efforts (cost, performance, and scalability). Mentor junior engineers in Azure cloud operations and DR planning. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter: Name: Mukesh Email: ********************************* Job-id: 25-53578

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

Help Desk/IT Technician JobID: 339 Information Technology/Help Desk/IT Technician Date Available: 01/07/2026 Additional Information: Show/Hide FLSA Classification Non-Exempt Safety Designation Not Safety Sensitive Reports to Director of Information Technology Campus Lawton, OK Deadline December 12, 2025 Start Date January 7, 2026 Starting Salary $16.00 per hour Contract Length 12 Months Summary/objective The Help Desk/IT Technician supports the Director of Information Technology and the IT Department by ensuring consistent, high-quality customer service and efficient administrative operations. This role manages the IT help desk queue, assists with technology purchasing and vendor communication, and maintains accurate departmental records. The Help Desk/IT Technician provides first-tier support to end users, coordinates training and documentation, and contributes to the smooth operation of campus-wide technology services. The position plays an essential role in maintaining a safe, secure, and high-tech learning environment for students, staff, and the community. Essential functions * Handle IT help desk requests, resolve Tier-1 technical issues, and provide follow-up to users. * Answer and triage help desk tickets, phone calls, and email inquiries. * Provide basic troubleshooting for computers, applications, printers, copiers, and telephones. * Reset passwords (Student Accounting System, Active Directory) and assist with basic account issues. * Assist with access control tasks such as badge support, user updates, or basic permissions adjustments under supervision. * Provide first-line support for security cameras, including user access, basic troubleshooting, and coordination with IT staff for advanced issues. * Educate and assist end users on common technical issues as a form of preventative maintenance. * Assist in testing new software prior to campus-wide deployment. * Assist with the administrative management of physical security applications. * Facilitate purchasing of IT equipment and coordinate with vendors for quotes. * Approve invoices for open purchase orders and maintain accurate purchasing records. * Perform data entry and maintain departmental documentation. * Maintain the IT work order system and assist with tracking inventory and assets. * Maintain Active Directory user account information, pictures, and phone list. * Manage printer/copier toner inventory and coordinate service requests. * Maintain campus telephone records and the GPTC Bulletin Board. * Coordinate work and communication with all departments. * Build and update spreadsheets in support of department goals. * Assist IT Department team members with responsibilities as needed. Competencies Customer Service Orientation: Provides friendly, professional, and responsive assistance to internal and external users. Communicates clearly while resolving or coordinating technical issues. Organization & Record Management: Accurately maintains help desk logs, purchasing records, user account data, and spreadsheets. Manages administrative and technical priorities with attention to detail. Technical Aptitude: Applies foundational IT knowledge, solves routine technical issues, and supports access control and security camera systems at a basic level. Learns new systems quickly. Communication & Collaboration: Communicates effectively with IT staff, campus departments, and vendors. Contributes to a positive, coordinated, and service-oriented team environment. Problem Solving & Initiative: Identifies user needs, resolves routine issues proactively, and escalates complex problems appropriately. Looks for opportunities to improve processes and documentation. Adaptability: Responds effectively to shifting priorities, urgent requests, and changing technologies. Maintains composure under pressure. Physical Demands This position requires the ability to sit or stand for extended periods, use a computer for prolonged durations, lift or carry up to 20 pounds, and perform data entry or equipment-related tasks The role may require traveling between campus buildings to support departmental operations. Travel required Occasional travel between Great Plains Technology campuses. Travel may also include professional development activities and participation in district-wide initiatives. Required education and experience * High school diploma or equivalency * PC deployment experience * Knowledgeable in Apple, Android, and other mobile devices * Experience with MAC OS Preferred education and experience * PC Technician with at least 2 years' experience or equivalent education * Experience with wireless and other networking devices * Relevant certifications (e.g. A+ and/or Security+) Non-Discrimination statement Great Plains Technology Center does not and shall not discriminate on the basis of race, color, national origin, age, sex, disability, marital status or veteran status, in any of its activities or operations. If you have any questions about equal opportunity please contact; Human Resources, ************, ******************. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at the discretion of the Superintendent and/or their designee. Employment Benefits Include: 100% paid health insurance; paid sick leave; paid school holidays off; tuition reimbursement; 100% paid contribution to teacher's retirement. Great Plains Technology Center is an Equal Opportunity Employer