Information technology internship jobs in Illinois

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department! Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center. In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift. Responsibilities Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential. Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks Assists with client medication observation in Crisis programming as needed Performs tasks related to maintaining environmental standards in crisis programming Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention. Completion of required documentation within established timeframes, through use of an Electronic Client Record Participates in team meetings to assess clients' progress. Participates in emergency response activities as assigned. Requirements A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC. Must be 21 years of age. Experience preferred, but not required Salary $17.00 Hourly Job Type On-Call Service Unit Behavioral Health Services Department Emergency Services

The End User Computing Specialist will be responsible for the delivery of internal and external customer facing technology services. This position will participate in a team charged with delivering high-quality, cost-effective services including client computing hardware and software support as we evolve into the modern workplace. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person or remotely) in a timely and accurate fashion and provide end-user assistance where required. Essential Job Functions Delivery of End User Computing (EUC) technologies Provide level 2 support and act as escalation point for service desk and other IT teams Perform systems analysis and consult with users to determine hardware, software or system specifications Perform analysis, diagnosis, and resolution of complex problems recommending and implementing corrective solutions The design, development, documentation, analysis, creation, testing or modification of computer systems or programs based on and related to user or system design specifications Automate and streamline current processes Document repetitive and predictable activities in order to shift workloads to first level teams Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, laptops, printers and related hardware and software to deliver required service levels Assist with setting up for town halls and resolving any issues associated with A/V Work with vendors to resolve issues and provide technology solutions to users Hardware lifecycle management Provide timely verbal and written communications as required with users, vendors, and staff Help train and assist employees, establish/build and grow self-service solutions Ensure standards are met and maintained through the implementation of automated and/or manual tools and related reporting Other duties as directed by management Duties, responsibilities, and activities may be assigned or changed from time to time. Minimum Qualifications A Bachelor's Degree in Computer Science, Management Information Systems, or Information Studies and industry certifications or equivalent work experience, preferably in a large corporate environment Experience deploying and supporting Windows workstation environments including Active Directory Experience installing, troubleshooting and administration of Microsoft 365 and other common business applications Experience with configuring and troubleshooting desktop and laptop hardware Experience with end user workstation management platforms such as Microsoft Endpoint Configuration Manager and Intune Previous experience supporting end users in a Citrix Workspace environment a plus Experience with configuration and administration of Mac and other Apple products a plus Working knowledge of network protocols such as: TCP/IP, DNS, DHCP, WINS, and SMTP Ability to develop technical documentation for training and end user procedures presenting ideas in user-friendly language Strong customer service orientation with the ability to maintain a customer service focus while juggling multiple tasks and priorities Ability to adapt and work with people from multiple sites and countries Ability to constantly adapt to a fast paced, ever changing technology landscape filled with smart phones, virtual desktops, and a wide array of desktop computing hardware/software Ability to deliver under pressure and cope with a demanding workload often operating to tight deadlines Excellent oral and written communications skills are necessary, as well as the ability to interact in a team-oriented, collaborative environment Detail oriented, outgoing, and comfortable working with all levels of corporate personnel and possessing the ability to learn quickly and manage multiple priorities Excellent problem solving and troubleshooting skills Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment. Working Conditions Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other computer components Lifting and transporting of moderately heavy objects, such as computers and peripherals In addition to regularly scheduled hours and responsibilities, IT staff and management are frequently required to assist on special projects and emergencies. This includes, but is not limited to, regularly scheduled evening or early morning maintenance and emergency response at any time (24x7x365). These additional responsibilities are an essential function of the job and are required to ensure continuous operations and minimize disruption to end-users. ** This is a full-time, W2 position with Hub Group - We are NOT able to provide sponsorship at this time ** Salary: up to $56,700 This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand Benefits We offer a comprehensive benefits plan including: Medical Dental Vision Flexible Spending Account (FSA) Employee Assistance Program (EAP) Life & AD&D Insurance Disability Paid Time Off Paid Holidays BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind Hub Group will never solicit money or credit card information in connection with a Hub Group job application. Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. Hub Group job postings are posted on our career site: ******************************** About Us Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $4 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit ****************

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $55,000-65,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Provide support to end users via remote support sessions and on-site Provide support for Microsoft technologies including Windows and Office 365 Configure and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 1-2 years of previous technical support experience Experience with building desktops and troubleshooting hardware issues Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Experience with Active Directory and Group Policy a plus Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: *******************************************************************

🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓 Job Title: IT Consultant / Information Technology Support Specialist (Contract) Duration: 3-12 Month Contracts (Extensions Common) Type: W2 Contract or Corp-to-Corp Industry: Higher Education / School Systems Why This Role? Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades-and they need experienced IT professionals now , not after a 6-month hiring cycle. This is a consulting-style contract role where you'll support education clients on high-impact initiatives while enjoying: Consistent contract work Stable, long-term projects Predictable schedules (little to no on-call) Meaningful work supporting students, faculty, and staff What You'll Do Depending on the engagement, you may work on one or more of the following: Provide Tier 1-2 helpdesk and desktop support for faculty, staff, and students Troubleshoot Windows, mac OS, Microsoft 365, and common academic applications Support identity and access management (Active Directory, Azure AD) Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM) Document issues and resolutions in a ticketing system Collaborate with project managers and senior engineers on modernization initiatives Deliver white-glove support in a professional, customer-facing environment

About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Provide Break Fix services. Provide support and performance management for Microsoft Exchange and Microsoft Office 365. Provide support and performance management for Microsoft SharePoint Skype for Business and Teams. Provide support and performance management for Network Share File Share. Deliver workplace engineering services including. Patch management for end user laptop desktops. Deploy maintain and update existing application packages and images will be leveraged on all laptop desktops. Provide workplace engineering factory led Model to deploy efficient Image Management and Application packaging Patch the end user devices on monthly basis and provide the compliance report team will follow up with users for any noncompliance and report the anomalies identified. Manage and maintain Horizon environment Initiate performance tuning and troubleshoot performance issues proactively seeks out and corrects causes of poor VDI performance. Assists the ongoing development and implementation of the organizations VDI EUC strategy. Provide technical leadership and consultation to development teams define best practices and facilitate adoption of the VDI solutions. Participates in technical projects related to VDI with a focus on operationalizing the new capabilities as they are developed. Support and administer the provisioning and deployments systems JAMF SCCM MEM On Prem and Azure AD BigFix. Automate using scripting and enhancing re-engineering processes to gain efficiencies. Review analyses prioritize and resolve operational alerts from the end user compute and Active Directory infrastructure. Work with vendors and or other IT staff to troubleshoot and resolve incidents and problems. Provide second level support to local IT Support staff and user facing support for end user device issues. Project planning work supporting global projects. Participate in the Infrastructure and Windows Admin Team weekly meetings. Responsible for day-to-day administration maintenance and operations of Windows desktop and server infrastructure in local and international offices. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

We are seeking a hands-on IT Support Technician to join our team, providing critical support to 100+ onsite municipal staff members. You'll dig into a wide range of hardware, software, and infrastructure technologies, ensuring that the technology works and users are happy. This is a full-time permanent position, paying an hourly rate plus benefits, in a unique environment that provides professional challenge and stability. Your Mission User Support - Desktop and laptop support for Windows 11 Systems & Administration Support - AD cleanup, management, and migration Software & Application Support - Custom apps Infrastructure & Backup Support - VMware, Veeam and Backup Exec, Your Background 2+ years of professional IT support Strong hands-on support for PCs, laptops, and hardware peripherals Active Directory user management; exposure to AD migrations preferred. Windows and Microsoft O365 expert Basic understanding of servers, networking concepts, and troubleshooting Squeaky clean criminal record - Must pass FBI fingerprint level background check Apply today for immediate consideration!

IT Specialist/IT Support Success Criteria: This would be for basic IT support, imaging and setting up computers, unboxing and setting up the equipment. We have many PCs to replace at this location before end of year, so this is the type of support we are looking for at this time. Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs Resolve Incidents, Service Requests, and other tasks within their deadlines. Good relationship with business partners and co-workers. Show strong performance and development in all planned objectives. Key Tasks & Responsibilities: Receive, register, and work on user requisitions by Phone, Email and other channels acting as second line support Responsibility for administration of users, systems and user rights in accordance with company Standards. Work and follow-up on Incidents, Service Requests, Problems and other tasks that may be assigned Advise, guide and/or instruct users in the usage of products, systems and technology (software & hardware) Ensure proper escalation and handover of cases from second line to the correct expert (third line). Provide general local on-site and hands-on IT support, also assisting in the resolution of IT infrastructure incidents. Identify errors and use root cause analysis to deliver high quality IT solutions, create high quality documentation of systems, processes, and error resolutions Ensure compliance with security policies as described in Corporate Standards as related to PC clients, and other company IT systems and report any breaches to company Security Required Competencies: Exceptional Service and Customer mindset Problem Solver / Good troubleshooting skills Good communication skills Ability to work in a global and ever-changing environment Able to work independently but also a good team player Self-driven and able to take ownership of tasks and see them through to completion In-depth understanding of PC architecture and basic understanding of IT infrastructure concepts Technical experience supporting users globally in second line support. Technical experience supporting IT hardware and software including but not limited to Microsoft products and solutions such as Windows OS, Office and Outlook in a Microsoft Exchange environment, Teams, Cisco Unified Communications, Mobile Management solutions, network connectivity and infrastructure. Education & Experience 2-year degree in IT related field (required) OR 2-3 years of experience (required) Bachelors degree in IT related field (preferred)

Job Details: IT Support Technician Duration: 6 months contract with option to renew in 6-month increments Background The client seeks a motivated and talented technical support individual to provide technical support assistance to its users, particularly for accounts, access, and other Tier-1 support matters. The individual will be a member of the CELS Research Computing teams. Scope The contractor is expected to provide tier-1 technical support for customers with various questions and issues regarding user accounts, access and login to computer systems, and creating documentation to guide customers on how to efficiently use our IT service and computer resources. Objectives Provide technical support for computer systems and users. Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfilment of IT service catalog requests from customers. Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience Annual Salary: $55K - $65K Salary with below mentioned benefits Up to 10* National Holidays + 2* Weeks PTO (10* Days) + 1* Week sick leave (5* Days) $5/hr Health & Welfare Stipend 401(K) Short-Term Disability, Long-Term Disability, Group Life Insurance, and Accidental Death & Dismemberment coverage.

Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations. Key Responsibilities Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support. Collaborate on improving system reliability, connectivity, and performance across departments. Develop and maintain scripts or automation tools to streamline workflows and data processes. Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards. Monitor system performance and proactively identify opportunities for optimization. Ensure adherence to IT and security policies while assisting in documentation and process updates. Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Solid understanding of IT systems, networks, and software applications. Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools. Proficient in SQL Strong problem-solving and analytical mindset with attention to detail. Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.

Title: Operations Systems Support Full-time Our client is seeking an professional in Operations Systems Support who will manage operational systems and static data associated to their back-office platform. The role requires the individual to work with different functional areas to provide training and production support. The role requires the ability to perform deep analysis within the system and within the issues that arise. The Operations Systems Support department sits within the operations function, with its focus being the back-office platform and associated static data management. Maintaining robust procedures and controls to ensure the firm meets the high-level expectations. Responsibilities: Monitor critical system import feeds associated to the XTP back-office platform. Manage several projects including improving existing processes. Maintain systems and required static in line with any new or changing regulatory reporting regimes. Manage XTP back-office system changes and upgrades in line with business and exchange requirements. Create daily control framework and daily processing efficiencies associated to client static data and regulatory reporting submissions. Assist compliance with regulatory audit requests and queries. Ensure written procedures are in place and up to date for the Department. Efficient email management, including both personal and group mailboxes Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values Skills and Experience Bachelor's degree in Finance, Business, or related field. At least five (5) + years' experience working specifically with a trading Back Office system within an FCM, or similar organization. Enhanced understanding of Futures & Options industry in areas including Reconciliations, Position Maintenance, Regulatory Reporting, and static data. The ability to work with end users of the system, analyze their issue and put that into requirements for the vendor. Experience with Microsoft Office Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.

Role: Job responsibilities: Asset Management, Maintenance and Infrastructure Support: End User Assets Management Local Hardware Management IMAC Coordination Device Inventory Management Project Work/Involvement Info TV Players Meeting Rooms Local Coordination of Network Assets Console Provision for Support/Upgrades Local Coordination of Network Assets Console Provision for Support/Upgrades Incident Management: Incident Detection and Response Incident Diagnosis and Resolution Incident Reporting End-User Support and Walk-In IT (PC Clinics) Hands and Feet Support Global Projects Hands & Feet support for Network, Infrastructure & Application: Local Hands & Feet support Vendor & OEM Hosting Application Support Requirements: Typically 2-3 years of experience Working technical knowledge, in order to address service work orders for PCs, laptops, phones, peripherals Working technical knowledge of standard systems and business software Experience in OS, Apps and H/W installation and troubleshooting depending on project products Ability to apply intermediate level of subject matter knowledge Ability to provide disposal services Able to independently problem solve Able to provide feedback on new technical processes to help drive efficiency Benefits: Buddy program Dental insurance Health/ Medical insurance Life insurance Onboarding program Sick leave payments Unlimited employment contract Vision Insurance Be part of Us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ? Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it. Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more. so what's THE JOB ? We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades. We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth. what are we looking for in an APPLICANT ? Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality. Math is hard, but this JOB will be about: 31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes. 37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments. 25%: Communication of client needs, project opportunities, solution gathering. 7%: Meetings, happy hours, gatherings. YOU would fit in at BIRDS ON A CABLE if … You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer. You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath. § You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending. § You are technically savvy. You can identify or research a problem, and follow-through to resolution. § You are detail-oriented and possess strong communication skills. § You can roll with the punches of a young IT company, make a positive impact and help us grow. § You have ideas. § You have a sense of humor. what do you NEED to apply? 2+ years professional experience providing software and hardware technical support services to end-users. 2+ years of experience supporting a Microsoft Windows environment. Knowledge of basic networking concepts. Ability to lift and transport equipment heavier than 50lbs. so what are the PERKS? We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use. We believe in summer Fridays. Casual dress, some free food, a good number of happy hours and outings. Personal transportation is a big plus, but not a must. INTERESTED? Wonderful! We look forward to your application. Be sure it includes: a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded. FINAL NOTES: Candidates undergo a full background screening and credit check. All applications remain confidential.

IT Support Analyst- Onsite in Chicago, IL- Contract to Hire Optomi, in partnership with an industry leader, is seeking an IT Support Analyst (Tier 1/2) to join their team. This person will work on a remote, long term contract. They will help to diagnose and troubleshoot various issues related to network, systems, servers, and databases. Responsibilities: Address technical issues beyond Tier 1 capabilities Troubleshoot various hardware, software, network, and systems issues through a ticketing system (Jira in this role) Troubleshooting and patching servers and system settings Escalate issues as necessary Setting up conference rooms with Zoom and MS Teams Utilize Active Directory for group policy and role based access control Apply today if your background includes: Experience troubleshooting various IT issues and escalating when necessary Experience utlizing Jira or a similar ticketing system Active Directory experience in a large organization- any Powershell/Python scripting is a plus Monitoring logs and dashboards using different monitoring tools Ability to work on site role in Chicago, IL (5x a week)

Business Systems Analyst Summary / Objective The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations. Essential Functions All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned": · Performs Systems Analysis/Database Design/Programming and Training. · Performs analysis and makes recommendations in areas that require a high level of technical competency. · Assists in modifying or creating databases within the SFDC. · Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP. · Provides technical training, guidance, and resource support for end users and Departmental staff. · Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems. · Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team. · In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills. · Assists in developing user documentation and departmental policies and procedures that impact the use of application systems. · Document and plan the projects of the system from the initial stage to final implementation and training stage. · Acting as developer for Salesforce. · IT document control and Management. · Data Analyst - KPI's. · Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective. · Performs other related duties as assigned. Competencies 1. Customer/Client Focus 2. Decision Making 3. Initiative 4. Problem Solving/Analysis 5. Technical Capacity 6. Organizational Skills Education and Experience Required · Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies. · Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities. · Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects. · Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure. Skills Required · SAP, or other ERP experience · Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system) · Strong adaptability, analytical and interpersonal skills · Effective communication skills (verbal, written and presentation) Company Description Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off

The IT Technical Support Specialist - Sr. position will be responsible for ensuring proper IT technical support, allowing end users to accomplish their business tasks. Supports local and remote PC and mobile hardware and software, via direct or remote contact with the hardware and/or the end user, as well as performing network system administration. This position serves as the second-level escalation support to a third-party outsourced first-level helpdesk. Plans, implements, monitors and supports corporate hardware and software infrastructure. Deploys, administers, and supports corporate and remote office servers/desktops. Performs advanced system and user administration for the entire organization and design. Installs software and peripheral equipment onto corporate workstations. Manages and installs appropriate operating system and software upgrades, patches, printers, drivers, etc. Provides third-level support for issues which are escalated by the second-level service delivery team and first-level helpdesk. Resolves complex end-user requests for installs, problem diagnoses, and equipment repairs. Performs hands-on fixes, including software/ hardware install and upgrades.

***We are unable to sponsor for this permanent full-time role*** is bonus eligible*** Prestigious Financial Institution is currently seeking a Lead IT Planning & Analytics Specialist with strong Apptio and AWS experience. Candidate will be responsible for measuring and monitoring the performance of the public cloud investments as well as maturing the IT Cost Transparency module in Apptio. This role ensures the efficient and cost-effective use of cloud resources by implementing cost management frameworks to support organizational objectives. Responsibilities: Prepare and analyze public cloud forecasts and budgets. Monitor and analyze public cloud financial performance and recommend strategies for optimization. Design, implement and monitor financial infrastructure metrics. Apply the FinOps framework to maximize the business value of the public cloud with coordination across business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities and comply with associated governance controls. Design, configure, validate, and maintain cloud transparency and total cost of ownership reporting. Model complex business problems, discover business insights, and identify opportunities using mining and visualization techniques Participates in review process to ensure overall budget/forecast consolidation and rationalization. Perform other duties as assigned Qualifications: Previous work experience in FinOps required with a strong background in Technology Business Management or IT Finance. Experience modeling cloud service costs required Experience financially modeling IT expenses such as application total cost of ownership (TCO) and business capability TCO. Preferred cost modeling experience would include data centers, network, end user compute, storage, virtual environments, application development, and IT operations. Highly motivated individual that assumes ownership of their projects. Ability to provide solutions that meet the business objectives and deliver on time, on budget, with a high degree of quality Ability to work efficiently and effectively with multiple levels of management and staff across the organization Previous work experience in a highly regulated, capital markets company preferred Technical Skills Experience with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or detailed IT cost models required Strong data transformation skills using MS Excel required Expert with numbers, advanced analytical skills Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to use mining and visualization techniques to spotlight insights and opportunities Strong communication and presentation skills required Certifications FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications preferred Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA) a plus Education and Background Bachelor's Degree in Information Systems, Business Management, Finance, or related field MBA or related graduate level course work a plus] Minimum of 8 years of relevant work experience

An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management. IT Infrastructure and Network Administrator Responsibilities: - Design, implement and maintain core IT infrastructure systems - Write scripts to automate processes - Monitor overall IT systems to ensure high performance and stability - Maintain and improve backup systems - Maintain and monitor network security and seek for an improvements -Responsible for assisting help desk responsibilities as well as perform system updates, - Ensure systems meet security requirements - Design and develop communication systems - Provide technical support for hardware and software issues IT Infrastructure and Network Administrator Requirements: - Bachelor's degree in Information Technology, Computer Science or Business - At least 3 years of experience with IT infrastructure - At least 3 years of experience with M365, Entra ID - At least 3 years of experience with network work support - Experience with tier 1,2 helpdesk - Experience with Jira ticket is a plus - Ability to travel up to 10 percent to MI and CA - Strong communication and organizational skills - This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision. Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.

Hybrid - Northbrook, IL (Onsite Tues/Wed/Thurs) 3-6 Month Contract-to-Hire We are supporting a large enterprise organization that is continuing to build out its Technology Procurement function. This is a great opportunity for someone who wants meaningful ownership, visibility, and the ability to shape procurement processes within a growing team. What You'll Be Doing Manage end-to-end procurement for mid-tier IT deals, generally ranging from $2K-$100K Lead vendor evaluations, quotes, negotiations, and contract reviews in partnership with IT and business stakeholders Negotiate renewals, pricing, and terms across software/SaaS, hardware, and IT services Support MSAs, SOWs, SLAs, license agreements, and subscription renewals Leverage Coupa to manage requisitions, approvals, POs, contract records, and renewals Track software licenses, maintenance contracts, and subscription utilization Ensure compliance with licensing terms and support internal/external software audits Maintain strong cross-functional relationships as the procurement function continues to centralize Identify cost savings opportunities through re-sourcing, supplier consolidation, and negotiation strategy Help improve processes and documentation as the organization continues to scale What You Need 5-7+ years of IT Procurement experience Hands-on experience negotiating software/SaaS contracts (renewals and new purchases) Strong familiarity with contract terms (SLAs, indemnification, termination rights, DPAs, usage rights, etc.) Experience supporting IT hardware, software, and/or system integrator/service provider purchasing Coupa experience strongly preferred - especially Procure-to-Pay and/or Contract Management Ability to work closely with technical and business leaders in a maturing procurement environment Strong communication, negotiation, and stakeholder partnership skills Ability to be onsite in Northbrook, IL three days per week (Tues/Wed/Thurs) Details Contract-to-hire (3-6 months) Competitive hourly pay with strong conversion potential Fast 2-round interview process If you are someone who enjoys true IT procurement work - negotiating deals, reviewing contracts, partnering with business/IT leaders, and improving processes - this is a great fit.