Computer Field Tech Position- Helena MT
Information technology internship job in Helena, MT
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Now Hiring IT and Telecom Field Technicians
Information technology internship job in Bozeman, MT
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
On-Call IT Field Technician - Great Falls, MT - Hiring Now
Information technology internship job in Great Falls, MT
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyDynamic PC Support
Information technology internship job in Bozeman, MT
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Analyst - Prog Support
Information technology internship job in Billings, MT
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyIT Field Support Technician_Bozeman
Information technology internship job in Bozeman, MT
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo paid certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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Superintendent - ICT Technical Specialist
Information technology internship job in Columbus, MT
Job Description
Superintendent - ICT Technical Specialist
Schedule:
5x2, 4x3 9hr Shifts
At Sibanye-Stillwater, the Superintendent - ICT Technical Specialist is responsible for establishing and maintaining network performance, ensuring that it meets the organization's requirements for speed, reliability, and availability. They also provide Level- 2/3 support and troubleshoot network problems, working closely with other members of the technology team to identify and resolve issues related to hardware, software and network systems. In addition, the Superintendent provides technical support and assistance to employees, helping them to use technology effectively and efficiently. They work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs. This position ensures that proper security and compliance guidelines are followed to protect the organization's information and assets. The Superintendent stays up to date on emerging security threats and implements appropriate measures to mitigate them. The incumbent employee plays a critical role in ensuring that the Company's ICT systems are secure, reliable, and effective in meeting business needs.
Monitor systems and datacenter performance work with Group ICT to keep the infrastructure running efficiently.
Establishes and maintains network performance.
Ensure storage environments are optimally managed and maintained.
Administer and configure various devices and services server infrastructure, with a primary focus on server infrastructure, a secondary focus on networking support, as well as end user support when required.
Establishing and maintaining ICT and infrastructure, including networking as a secondary function.
Be able to Install, configure, upgrade, monitor, maintain and administer the virtual and physical server infrastructure and services related to it
Defines, documents, and enforces system standards and policies
Updates data servers and network equipment, maintenance of future mobile data centers at all US PGM locations and is responsible for coordination and communication with the central datacenter
Support and monitor daily backup of critical data in the ICT environment, ensuring all systems have a reliable backup to be used to restore either systems or data
Install, configure, upgrade, monitor, maintain and administer the virtual and physical server infrastructure and services related to it
Corrective patch levels of equipment are maintained and corrected firmware levels of the equipment are applied.
Ensure 24/7 uptime of the ICT datacenter and server infrastructure.
Test disaster plans to ensure systems are fully recoverable.
Maintain operating system software versions to current compliant and supported levels.
Day to day management of incidents logged within the approved SLA
Execute SOX controls on a monthly and quarterly basis
End user support and desktop support
Compliance with internal ICT standards
Qualifications and Skills:
Certifications in the following areas (Microsoft Windows Server Certifications, VMWARE or Hyper-V Certifications, Dell Hardware Certifications, Commvault Certifications, Nutanix Certifications)
Problem solving, analytical, and time-management skills
Project management
LAN knowledge
Network knowledge as well as design, performance tuning, implementation, and network hardware configuration
Education & Experience
Minimum High School Graduate.
Minimum of 5 years' experience in Datacenter/Backoffice infrastructure role
Active Directory, DNS, and DHCP experience
Workstation and end user support experience
Experience with different server infrastructure hardware vendors
VMware virtualization platform experience
Active Directory, DNS, and DHCP experience
Application support, incident, problem, configuration management experience
Storage management
Technical understanding of ERP systems, Mining Systems, Networks, Workstation Management, Security Management, Data Centers, Network security, firewall and anti-virus system, project management tools, methods, and techniques, integration of ICT systems, and PC based software programs.
Sibanye-Stillwater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Sibanye-Stillwater are based on business needs, job requirements and individual qualifications, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation or preference, marital or family status, disability, genetic information, age, parental status, military service, or other non-merit factor.
Job Posted by ApplicantPro
IT Specialist
Information technology internship job in Montana
About the role
Responsible for repairing, maintaining, upgrading, and installing computers and related peripheral equipment.
Performs diagnostic testing to determine the source of problems and makes necessary repairs.
Ensures preventive maintenance schedules are followed.
Maintains activity logs and completes data backups. Assists credit union personnel as required.
Efficiently handles installation of new systems and equipment.
Maintains testing equipment and repair tools.
Coordinate technology needs with outsourced vendors for efficiency and cost-effectiveness.
Assists IT Manager or VP of IT in researching, planning, and implementing new technologies to improve member access and staff efficiency.
What you'll do
Gathers information from users detailing equipment problems with servers, computers, and scanning equipment.
Operates equipment to check reported problems or errors.
Assumes responsibility for troubleshooting, analyzing problems, and making repairs on computers and peripheral equipment.
Performs routine preventive and diagnostic procedures and maintenance on computers, systems, and peripheral equipment. Follows manufacturer's recommended schedule of maintenance.
Assumes responsibility for testing and deployment of all applicable OS and software patches for servers and workstations (both Microsoft and third party). Establishes a process for relevant pre-deployment testing and maintains an installation schedule that doesn't impede other network tasks, such as automated server backups.
Analyzes cabling requirements and arranges for or installs cabling and patch cables as needed.
Actively tries to minimize downtime of network or systems to ensure high standard of service to employees and members.
Assumes responsibility for setting up and installing new systems, servers, computers, and equipment and for performing upgrades on existing equipment.
Replaces defective parts or makes repairs as necessary to solve problems, and tests machines after repairs are made to ensure adequate problem resolution.
Assist in assessment, coordination, and installation of building security to include alarms and surveillance systems.
Oversee IT-related training for all credit union staff to include annual security training.
Keeps management informed of department activities and of any significant concerns.
Attends and participates in meetings as required.
Completes reports, records, and other documentation as required.
Ensures Department work areas are clean, secure, and well maintained.
Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion.
Performs other job-related duties as assigned.
Qualifications
A high school education or equivalent.
Two or more years of similar or related experience preferred.
Cybersecurity-IT Specialist
Information technology internship job in Scobey, MT
Salary:
Job Summary: The Cybersecurity Specialist engages in project management work related to the security of the Companys information systems. This role performs professionally as part of the IT team and is primarily responsible for the identification of security risks and vulnerabilities, the protection of corporate information/data networks (through policy, procedural and technological solutions), the detection of cybersecurity incidents, response to those incidents, and recovery from such incidents. The Cybersecurity Specialist will report on company progress with improvements to security practices, make recommendations on high priority risks, and work with employees on how to maintain and improve their security practices.
Essential Job Duties and Responsibilities
Stay up to date and knowledgeable on service provider and cybersecurity trends, plus new and recurring risks by reading, analyzing, and interpreting industry related articles (news releases, tech media resource guides/forums/blogs, and software/programming manuals).
Develop plan and approach to protect and maintain security of Nemont databases, networks, and information systems.
Learn about current attack trends, exploited vulnerabilities, legal actions, and potential risks.
Learn about the latest best practices to patch or remediate potential security risks.
Advise employees of potential risks and coordinate responses to potential problems and/or incidents.
Monitor the patching of known vulnerabilities and prioritize patching of imminent threats or risks.
Make recommendations of new tools or practices as they relate to cybersecurity.
Evaluate each potential Cybersecurity incident to determine if they are real threats or events caused by appropriate everyday use of employees.
Coordinate and document appropriate response to valid incidents.
Consider practices, policies, and procedures that affect the security of company networks and data.
Make recommendations for changes in practice, policy, or procedure to decrease risk of potential cyber threats.
Implement or aid in the implementation of practices, policies, or procedures to decrease risk and remediate vulnerabilities.
Oversee company cybersecurity training program through assignment of monthly training, phishing campaigns, and other corporate training as it relates to cyber security.
Scan, test, and coordinate 3rd party scanning and testing for company cybersecurity weaknesses.
Report on found issues and provide recommendations on practices or technological solutions to remediate them.
Meeting and maintaining compliance with local, state and federal regulations across all areas of this roles oversight is an expectation and key objective.
Uphold and demonstrate your commitment to Nemonts values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be KindOur actions make a difference, Be TrustworthyDo the right thing, take responsibility for our actions, and honor our commitments, and Be UnitedPeople are our purpose; unified teams build the strongest networks.
Performs various other IT related functions and duties as assigned.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Information Technology / Cybersecurity Related Knowledge: Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations. The ability to understand physical network topologies and logical network concepts.
Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allows employee to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. This includes an ability to learn and apply new skills in ever changing and upwardly increasing complex situations, where specific knowledge or skills to be proficient in cybersecurity requires constant learning and the ability to adapt to unknown circumstances.
Project Management Skills: At an advanced level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. This role requires the ability to schedule, prioritize, and manage technical and interpersonal items to facilitate continuous improvement in the companys security posture.
Computer / Technical Skills: At an advanced level, be proficient with word processing and data entry tools and develop spreadsheets and presentations efficiently. Programs at an advanced level, along with conducting system analyses and troubleshooting reported concerns.
Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). Identify operational problems with common equipment and determine resolution. Repair and upgrade office and/or basic equipment.
Confidentiality: Maintain company / customer / vendor information and sensitive business matters private when facing a wide range of circumstances. Be knowledgeable of the authorized key contacts for disclosure of and to communicate with regarding restricted information.
Time Management: Requires the ability to use one's work time effectively and productively,
Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
Decision Making: Decisions have significant, broad implications for the management and operations of a division. This position contributes to decisions on the overall strategy and direction of the entire organization.
Problem Solving: Problems are highly varied, complex, and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed.
Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks.
Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level.
Integrity: Successful performance in this role requires being honest and ethical.
Independence of Action: Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although past practices may exist; supervisor/manager provides broad guidance and overall direction.
English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words / sentences, paired with the ability to communicate information / ideas in speaking so others will understand.
Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words and sentences, paired with the ability to communicate information / ideas in writing so others understand.
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
Successful completion of a 4-year / Bachelors Degree in Cybersecurity, or a similarly related field of study.
Or an additional 5+ years successful work experience in Cybersecurity or IT relevant field, as an equivalent to the degree requirement.
A minimum of 3-years of work experience performing work on Cybersecurity and IT related functions.
A valid, state issued, and insurable drivers license.
Physical Demands
Sitting / standing at an office desk for up to 8 hours / day or longer depending on the demands of the job.
Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions).
Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding / ladders and high places, or exposure to chemicals in work setting.
Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.
Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE).
Must be able to lift 30 pounds at times.
Must be able to access and navigate each department at the organizations facilities.
Working Schedule and Conditions
Monday through Friday, flexible and variable work schedule.
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
Moderate to extended viewing of CRT screen.
Drive to various locations on a regular basis.
Additional Information
This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
IT Support Technician - Tier I
Information technology internship job in Montana
Columbia Falls School District 6 is seeking an IT Support Technician to provide internal technology support for staff and educators. The ideal candidate will have a strong blend of technical expertise (Ideally in Google administration and general PC support) along with customer service skills, with a passion for both technology and helping others.
This position involves supporting a wide range of software and hardware across the district. Key responsibilities include:
Administering and maintaining CFSD6's IT infrastructure
Supporting both installed and cloud-based software systems
Assist in asset management tracking system
Managing user authentication and access
Assisting with the setup and integration of general EDU/learning technologies
Advising departments on general technology-related needs
Providing front-line technical support during (occasional) high-volume periods
The technician will primarily work from the district's central IT office, with regular travel to schools throughout the district to support end users and conduct training. A valid driver's license is required.
TERMS OF EMPLOYMENT: 12 months/year
HOURS: 8 hours/day, 8:00 a.m. - 4:30 p.m. Monday - Friday
POSITION CLOSES: Open until filled
BENEFITS:
Competitive healthcare package
Voluntary vision and dental insurance
3 weeks paid vacation leave
Paid sick leave
11 paid holidays, including 5 days from Christmas Day to New Year's Day
Employee Assistance Program
Montana Public Employees' Retirement System
Life Insurance (employer paid)
Reports To: Director of IT
ESSENTIAL FUNCTIONS:
Perform hardware and software troubleshooting for Chromebooks/ChromeOS devices
Perform hardware and software troubleshooting on Windows devices
Perform other various hardware and software troubleshooting
Perform hardware and software troubleshooting on iOS devices
Assist in IT inventory maintenance
Machine imaging &/ deployment
Application maintenance/deployment in Google Admin Center & JAMF
Resolve printer related issues, assist in printer setup & deployment.
Basic network troubleshooting
Basic anti-virus troubleshooting/maintenance
Basic email troubleshooting
Basic phone/VOIP troubleshooting
Ability to remotely (familiarity of use of RMM) & in person assist in technical issues.
Excellent bedside manner/approach (especially when assisting clients who are less technically advanced)
Positive, can-do demeanor amongst occasionally stressful situations
Ability to be a team player at all times
Ability to maintain regular and acceptable attendance levels.
Ability to maintain confidentiality of district data.
Only minimum duties are listed. Other functions may be required as given or assigned.
DESIRED QUALIFICATIONS:
Familiarity with the below products:
Sophos
AssetTiger
Atera
Remote Desktop
Macrium Reflect
Google Admin Center
JAMF
Active Directory
Interest/passion in technology
2+ years of experience in a technology support role
Completion/Ability to complete any applicable certifications
Experience in education technology.
EQUIPMENT USED:
A variety of electronic and technology devices, copier/printer, telephone/voice mail, fax.
WORK ENVIRONMENT:
While performing the duties of this job, the employee regularly works inside, but will travel to different buildings within the District. The employee must be able to meet deadlines with time constraints.
The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is frequently required to sit for long periods of time in front of a computer; occasionally walk and stand; twist at neck, bend at waist; kneel; stoop; and crawl. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The employee is required to be able to hear conversations in school environments. May be required to lift or move up to 50 pounds.
MENTAL/MOTOR DEMANDS:
While performing the duties of this job, the employee rarely performs routine work. The employee frequently exercises flexibility (ability to shift from one task to another). Guidance and reinforcement are usually available. The employee frequently works within time constraints and maintains attentiveness intensity.
The physical demands, work-environment characteristics, and mental/motor demands described within this are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For those classified employees employed under a written contract for a specified term, nothing contained in this job description shall create a property right beyond the specified duration of the employment contract.
APPLICATION REQUIREMENTS
An application is considered complete when all of the items listed below are received on or before the closing date. Only complete applications are eligible for screening. Supplemental documents, such as those listed below, can be uploaded in the attachment page of the application, and MUST be in a pdf format.
Cover letter.
Current resume.
Three (3) letters of recommendation, within the past three years and preferably from previous employers. Please attach all letters of recommendation in one document.
Driving Record - Copy of your current driving record from the Department of Motor Vehicles (********************************
If hired, applicant will need to complete the following:
Fingerprinting - This district requires final candidates to pay for their own background check. Fingerprinting is done by appointment only; please call Karla Therrien at **************, ext. 1421. The cost is $30.00, payable by cash or check only, at the time of service.
MMR immunization records - If born after December 31, 1956, you will need to provide proof of immunity (titer test) or medical records verifying that your Measles, Mumps, and Rubella (MMR) vaccinations are up-to-date before the first day of work.
All employment offers are contingent upon providing complete MMR records, satisfactory results of the background check, and Board approval.
25B Information Technology Specialist
Information technology internship job in Billings, MT
If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack.
Job Duties
* Maintenance of networks, hardware, and software
* Provide customer and network administration services
* Construct, edit, and test computer programs
Some of the Skills You'll Learn
* Use of computer consoles and peripheral equipment
* Computer systems concepts
* Planning, designing, and testing computer systems
Helpful Skills
* Interest in computer science
* Strong attention to detail
* Ability to communicate effectively
* Experience in installation of computers
Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers.
Earn While You Learn
Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.
IT Field Support Technician_Kalispell
Information technology internship job in Kalispell, MT
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$60 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Auto-ApplyIT Support Desk Technician / Level 2
Information technology internship job in Billings, MT
Job Description
North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on!
This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today!
ABOUT NORTH ELEVATION TECHNOLOGY SERVICE
As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses.
In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture.
A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2
As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems.
While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills.
QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2
Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of:
Current Microsoft desktop operating systems
Current Microsoft server operating systems
Active Directory, Group Policy, and PowerShell
Microsoft Exchange and Office 365
Virtualization technologies including VMWare and Hyper-V
DNS, DHCP, subnets, routers, and wireless
Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position!
WORK SCHEDULE
This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM.
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 59106
Job Posted by ApplicantPro
IT Support Tech
Information technology internship job in Billings, MT
The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems.
DUTIES AND RESPONSIBILITIES
Gathering and triaging employee requests for IT support.
Responding to IT support requests in a timely manner.
Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds.
Gathering information and examining problems from multiple angles to find and implement the most suitable solutions.
Walking employees through step-by-step resolutions via phone, email or in person.
Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment.
Installing software updates and upgrades, firmware updates, new software installs and other software support.
Onboarding new employee technical setups.
Reclaiming and decommissioning IT devices for employee terminations.
Researching and sourcing the most efficient procurement of any needed IT equipment.
Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment.
Requirements
SKILLS AND ABILITIES
Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems.
Current knowledge of technology and recent innovations in IT.
Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment)
Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform.
Operational knowledge of computer, network, server, and security equipment, and how all fits together.
Be able to work with minimal supervision with good decision-making skills.
Enjoy taking ownership of projects and issues, working hands on to accomplish tasks.
Be able to learn new information, skills, and ideas to complete projects and tasks as required.
Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents.
Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software.
The ability to understand and follow instructions and the ability to concentrate is required.
Excellent written, verbal, communication, and interpersonal skills.
Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned.
The ability to get along with others or to be part of a team.
Regular attendance at the worksite.
EDUCATION and/or EXPERIENCE
Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted.
Previous experience in a technology role is preferred.
Experience with government security requirements compliance and other cybersecurity standards is an asset.
Must be a U.S. Citizen.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work performed in an office and factory settings.
Exposure to shop environment such as noise, dust, odors, and fumes.
Occasionally required to lift up to 50 lbs.
Regularly required to sit, stand, bend, reach and move about facilities.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
Benefits
Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.
Crop Health R&D Field Science Intern - PNW or Montana
Information technology internship job in Montana
Who are we, and what do we do?
At Corteva Agriscience, you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind.
Grow what's next. Grow your future. Corteva Agriscience is seeking Crop Health R&D (CHRD) Field Sciences Interns to participate in a 3-6-month internship! Corteva sponsors a variety of internships in agricultural research across field research locations in the Pacific Northwest/Montana (including Washington, Idaho, Oregon, and Montana). These research locations conduct crop protection/health product characterization activities. As a CHRD Field Sciences Intern at one of our research locations, you will have the opportunity to obtain diverse experiences across crop protection/health product development.
Position duration varies depending on location but typically lasts throughout the summer for three to six months. Possible locations likely include: Pasco, WA and Billings or Bozeman, MT areas, so the intern will need to be geographically flexible and willing to move to the location that is decided.
Responsibilities - What You'll Do:
You will work as part of a team in one or more of the following research areas: field plot management, product characterization, phenotyping tasks associated with crop protection/trait product development, and/or digital ag projects.
You will assist Field Scientists located at either one of our dedicated research centers or from a home-office environment in the assigned geographic region.
Intern positions provide excellent experience that can be applied to full-time positions in the industry, or in preparation for additional graduate level training in the plant sciences.
Qualifications - What You'll Bring:
Priority will be given to students that are at least current sophomores at an accredited university. Interns can be undergraduate or graduate students.
Educational focus in Agronomy, Plant Physiology, Plant Pathology, Genetics, Biology, Horticulture, Entomology, Weed Science, or a related agricultural field highly desired
Agricultural background beneficial
Preference will be given to students with a minimum GPA of 3.0
Must be enrolled for the upcoming semester/quarter at an accredited university at the time of internship
Candidates need to have a valid driver's license with a good driving record and must be able to pass drug and criminal background checks
The salary range for this position is $21.00 to $23.00.
This reflects a reasonable estimate of the targeted base salary for this role. This role is also eligible for an annual bonus. Based on factors such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.
Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
Auto-ApplyAgricultural Technology Specialist - Havre, MT
Information technology internship job in Havre, MT
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Pay$55,000 - $80,000 / YEAR
Purpose
Provide consulting services, expertise, and training for the sale and support of solutions enabled by the John Deere Precision Ag strategy and other aligned technology and applications. Ensures ongoing Precision Ag mainstreaming and works with all dealership departments to sell and support precision farming products and services.
Responsibilities
Coordinates the execution of the dealership's John Deere Precision Ag strategy
Develops and executes the plan to ensure ongoing Precision Ag mainstreaming across all departments at the dealership
Assists in leading the organization in the area of John Deere precision farming products
Ensures understanding of John Deere Precision Ag solutions in sales, service, parts, and all other departments
Serves as the internal and external technical specialist for new precision farming products
Implements the adoption of new technology and product offerings
Develops and delivers employee and customer training for John Deere Precision Ag solutions and advanced precision farming products
Provides recommendations of stocking/inventory requirements for solutions enablement
Provides recommendations on ordering option codes in respect to new technology products
Provides solutions-based business consulting services to customers (i.e. advising customers on optimizing performance, reducing costs, operation efficiencies, etc.)
May also support the dealership efforts with third-party providers (Certified Crop Adviser, Ag Service Provider, etc.) and related John Deere businesses
Benefits
Sales Commission
Employer-Paid Health/Dental/Vision Insurance
401(K) Retirement Plan with Company Match
Tuition Reimbursement
Paid Time-Off
7 Paid Holidays
Employer-Paid Life Insurance
Clothing Allowance
Additional Qualifications/Responsibilities
Requirements
1+ years experience in an agriculture-related role
Dealership sales, service, training, or other related work experience preferred
Proficient knowledge of electrical and wireless communication systems
Ability to operate with a solutions approach and identify existing/emerging customer needs
Ability to use standard desktop applications such as Microsoft Office and internet functions
Solid organizational, interpersonal, analytical and communication skills
Ability to work flexible hours and travel to store locations and customers
Certified Crop Advisor certification or equivalent preferred
Associates degree in Agronomy, Agriculture Business, or Agriculture Mechanization or equivalent experience required
Bachelor's degree in Agronomy, Agriculture Business, or Agriculture Mechanization preferred
Peer Support Technician - MACT (Libby, MT)
Information technology internship job in Libby, MT
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a peer support technician/specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Utilize personal recovery experience as a tool to both support individuals receiving services from the team in all aspects of their recovery.
Support the MACT team in working with program participants from strengths-based perspective.
Provide peer counseling and support, drawing on common experiences as a peer, to validate clients' experiences and provide guidance and encouragement to take responsibility and actively participate in their own recovery on an individual and group basis.
Provide practical help and supports, mentoring, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, and supervision to help clients obtain the necessities of daily living including medical and dental health care, legal and advocacy services, financial supports such as entitlements, housing subsidies, money-management services, and transportation.
Excited to join our organization?AWARE peer support technicians earn $17.00 - $18.86 per hour.UPON SUCCESSFUL COMPLETION OF THE PEER SUPPORT SPECIALIST TRAINING, WAGE PER HOUR WILL BE $20.00 - $22.08 DOE/DEQ Requirements
Talents, skills, and abilities:
A High School Diploma or HSE is required, along with past employment experience.
It is preferable that the individual's lived experience of mental health challenges includes experience with psychosis during his or her youth. However, personal experience with psychosis is not required.
Ideally the Peer Specialist is a young adult; however, a Peer Specialist of any age may be considered for the position, if he or she relates well to young people.
As much as possible, the Peer Specialist should understand the community in which the team is based with an awareness of available community resources.
The Peer Specialist should also be someone who possesses the fundamental skills to meet the job requirements.
The Peer Specialist should demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services.
The individual should have two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs.
They must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment.
Complete 40 total hours of training.
An assessment completed no longer than 90 days prior to sending in the application.
PST will be assessed by AWARE's LCSW, LCPC, LMFT, LAC, physician, psychologist, or an advanced practice registered nurse until they reach mastery level in certain areas;
Once the 40 hours online training and the assessment (which takes place after the 40 hours) is complete, then the PST submits the noted PST Case Manager Application;
Once application is approved, PST will complete and pass required test;
PST Case Manager must maintain credential.
The peer support technician must obtain required certification (peer support specialist case manager, complete within 6 months of hire date) as follows:
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual Raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
DailyPay
We are proud to be an equal opportunity employer.
IT NOC Offering Lead
Information technology internship job in Helena, MT
**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Startup & New Offering Development
+ Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch.
+ Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services.
+ Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset.
+ Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability.
+ Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency.
+ Sales & Business Development
+ Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services.
+ Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams.
+ RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted.
+ Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals.
+ Leadership & Team Management
+ Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation.
+ Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model.
+ Network Operations & Service Delivery
+ Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs.
+ Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus.
+ 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role.
+ Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential.
+ Experience managing global or geographically dispersed teams (onshore/offshore).
+ Experience in a startup, greenfield project, or new product launch environment is highly desirable.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
+ Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
+ Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools.
+ Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting.
+ Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset.
+ Superior communication, presentation, negotiation, and client-facing skills.
+ Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Senior Managing Director**
**Working Conditions**
+ Professional remote office environment.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $160,000.00 - USD $220,000.00 /Yr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103676_
**Category** _Business Development_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Tier II Help Desk Technician - Journeyman
Information technology internship job in Helena, MT
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Analyzes system performance indicators and recommends improvement actions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)..
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ Understanding of ITIL Foundation
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Specialist, IT
Information technology internship job in Big Sky, MT
(17131) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
Job Summary
The IT Specialist is responsible for providing technical assistance to computer system users. This includes answering questions and resolving computer issues for clients in person, via telephone, or from a remote location. They must assist regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems in compliance with One&Only Resorts' standards of operations.
Key Duties & Responsibilities
* Install and perform minor repairs to hardware, software, and peripheral equipment following design or installation specifications
* Oversee the daily performance of computer systems
* Support the information system function within the resort, using appropriate systems management procedures and practices to ensure operating effectiveness and data integrity
* Assist the Director, IT in entire-network maintenance, including the administration and documentation of computer networks, telephone, and cable TV networks
* Read technical manuals, confers with users, and conducts computer diagnostics to investigate and resolve problems, providing technical support
* Answer users' inquiries regarding computer software and hardware operations to resolve problems
* Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software
* Confer with colleagues to establish requirements for new systems or modifications
* Develop training materials and procedures, and/or trains users in the proper use of hardware and software
* Use and handle IT equipment with care, according to the Director's instructions
* Maintain a record of daily data communication transactions, problems, remedial actions taken, and installation activities
* Refer major hardware and software problems and defective products to vendors / technicians for service
* Prepare evaluations of software and hardware, recommending improvements or upgrades
* Inspect equipment and reads order sheets to prepare deliveries to users
* Observe system functioning to verify correct operations and detect errors
* Attend briefings and meetings as requested
* Perform additional duties, as assigned by the Director, IT or other members of Management
Skills, Experience, & Educational Requirements
* Previous experience working in IT within a resort environment is preferred
* Relevant entry-level certifications preferred: CompTIA ITF+, A+, Network+, Security+, Microsoft MTA, and ITIL v3 Foundation
* Ability to translate complex technical issues into terms easily understood by end users
* Proficiency in Help Desk software, ticketing systems, and endpoint management tools
* Excellent customer service skills, even in times of high demand, low resources, or unhappy users
Benefits
* Medical insurance - 80% of premium paid by employer
* Health Savings Account with $50 employer contribution per pay period
* Dental, vision & life insurance - 100% of premium paid by employer
* 5 weeks of PTO (Paid Time Off)
* 8 paid holidays
* Uniform provided & complimentary laundering
* Complimentary transportation to/from resort
* Complimentary meal per shift
* Subsidized housing based on availability
* Discounts at F&B outlets on property
* 14 nights per year starting at $100/night* at Kerzner Properties worldwide
* Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership
Physical Requirements
The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
* Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
* Frequent bending, twisting, stooping, reaching, and pulling
* Lifting and carrying of loads weighing up to 30 pounds
* Remaining in a stationary position for long periods
* Constantly operating a computer and other office productivity machinery
* Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.