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  • IT Audit Manager

    Sony 4.3company rating

    Information technology manager job in Madison, NY

    Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: **************** POSITION SUMMARY Sony Corporation of America (SCA) seeks a bright, motivated, detail-oriented audit professional for an IT Audit Manager position in our New York, NY office. This position will report to the Director, Audit based in New York, NY and will be responsible for audits of Sony Music Entertainment and Sony Music Publishing. This position will also have some global Sony IT responsibilities. About you: We need someone who is a critical thinker with the ability to analyze data and communicate results across all levels of the organization both verbally and written. Your role will include assessing large sets of data, interviewing key stake holders and communicating findings with impact. We need you to have a sense of organization, accuracy, consistency and attention to detail. In addition, we are looking for someone who is flexible, maintains an open mind and is committed to achieving goals as a team. This position will be on a hybrid schedule with 3 days per week in the NYC office. JOB RESPONSIBILITIES Oversee IT, operational and system reviews domestically and internationally. Oversee and manage the SOX ITGC program of 2 companies (Sony Music and Sony Publishing) Oversee project implementations including control testing, key report assessment and program development controls. Strategically analyze and assess in-scope applications. Project manage all IT related audit projects timely deliverable completion Critically review and analyze IT deliverables to make sure scope objectives have been met and promote high quality delivery Think strategically to achieve departmental and project objectives and design execution Evaluate whether risks to the company are identified and minimized, acceptable internal policies and procedures are followed, resources are used efficiently and economically, and the organization's objectives are effectively achieved. Leverage and analyze large data sets to generate insight and identify potential exceptions where possible Proactively identify IT risks and process improvement opportunities. Track and follow-up on the implementation of management's action plans to address identified control gaps/deficiencies. Draft high impact audit reports for executive management in power point, utilizing high quality data visual skills. Able to handle multiple tasks and assignments. Able to work under pressure and meet deadlines. Contribute to internal department initiatives, such as training and development, updates to internal audit policies and procedures and other internal projects, as requested. Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above QUALIFICATIONS FOR POSITION Your qualifications and experience should include: Bachelor's Degree (MIS, Computer Science, Cybersecurity, Information Assurance, or related field preferred) CISA or CIA preferred Minimum of 5-6 years of progressive experience in a public accounting firm, private industry internal audit, or an IT/Info Sec department Must have experience with SOX scoping, SOX control rationalization and SOX program execution (e.g. planning, testing and reporting) Should be familiar with control frameworks (ISMS, COSO, COBIT, CIS, etc.) Have previous experience in auditing ITGCs across all IT elements/layers configurations (SAP, Business Central etc.) Must have SAP audit experience Ability to develop, design, and complete IT operational audits using a risk-based approach Excellent ability to develop and write impactful reports and presentations Good project management and organization skills; ability to multitask across multiple projects concurrently Proficient in Microsoft Word, PPT, Excel. Media or Entertainment industry experience is also a plus Ability to travel internationally (+/- 10-15% travel) All candidates must be authorized to work in the USA In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony's purpose to “fill the world with emotion through the power of creativity and technology”. Benefits: SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family's physical, emotional, and financial well-being. What we offer you: Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA) Employee assistance plan and comprehensive behavioral health benefits Fertility benefits, including surrogacy, and adoption assistance programs Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance Short-term & long-term disability plans Paid parental and caregiver leave 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting Education assistance and student loan programs Other Programs: Flexible Work Arrangements, including remote and hybrid work schedules Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs) Referral bonuses (subject to eligibility) Matching gift program A wide variety of employee business resource groups (EBRGs) Special discounts on Sony products, offered exclusively to Sony employees Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions) Annual incentive bonus The anticipated annual base salary for this position is $135,000 to $150,000. In addition to the annual base salary, this role has an annual bonus target of 13%. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. #LI-BC1 All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation. Disability Accommodation for Applicants to Sony Corporation of America Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at ******************* or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for. We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: ***************** Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact ******************* before submitting any information. Right to Work (English/Spanish) E-Verify Participation (English/Spanish)
    $135k-150k yearly Auto-Apply 39d ago
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  • Information Technology Network Manager

    Munson Willliams Proctor Art Institute

    Information technology manager job in Utica, NY

    We are seeking a proactive Information Technology Manager to oversee IT operations at Munson. The Information Technology (IT) and Network Manager serves as the strategic and operational leader for Munson's technology infrastructure, responsible for maintaining institution-wide IT systems, network security, and digital learning environments. This role develops technology standards, leads digital transformation initiatives, and ensures robust business continuity and cybersecurity policies and practices across all campus operations; this includes the Museum of Art and Pratt Munson College of Art and Design. Additionally, will lead and model the delivery of an exceptional user experience. This is a full-time, on site position located in Utica, NY. Hours are Monday through Friday 9 am - 5 pm., however availability during evenings and weekends to troubleshoot in emergency situations is necessary, OUR CULTURE: Munson is committed to community engagement and belonging. We encourage applications from all qualified candidates, regardless of background, and welcome the unique perspectives and experiences they bring. If your skills and qualifications align with this opportunity, we invite you to apply to join our team. This position will model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and will value collaboration across the organization. ESSENTIAL JOB FUNCTIONS Systems Administration & Infrastructure Management Provides comprehensive network support across multiple operating systems and platforms Maintains and optimizes network security, backup systems, and disaster recovery protocols Coordinates equipment procurement, installation, upgrades, and configuration management Working with our outside consultant, conducts regular security assessments, vulnerability testing, and compliance audits Manages relationships with external IT vendors, cloud service providers, and technology partners, overseeing procurement and administration of external services. Collaborate with vendors to address technical issues, evaluate new technologies, and negotiate service contracts to meet organizational needs. Information Services & Digital Strategy Oversees web-based services, learning management systems (LMS), and student information systems Oversee the resolution of technical issues and service requests, serving as an escalation point for complex problems. Ensure the maintenance and optimization of IT infrastructure, including networks, servers, workspaces, classrooms, and computer labs. Implement and enforce standards and policies for networking, computing, security, and data services to maintain system reliability and integrity. Collaborates with academic departments on educational technology integration and digital pedagogy support Helps to ensures the Family Educational Rights and Privacy Act (FERPA), the General Data Protection Regulation (GDPR), and other data privacy compliance across all systems Manages cloud infrastructure, hybrid environments, and SaaS application portfolio Develops and implements data governance policies and procedures Leadership & Team Development Supervises, evaluates, and coaches a team of four IT professionals, (technicians and specialists), and student workers, fostering a culture of continuous learning. Provides guidance, support, and ongoing training to team members to enhance their technical skills and customer service abilities. Coordinate tasks and projects across the department, enduring efficient allocation of resources and timely completion of deliverables. Strategic Planning & Innovation Develops comprehensive IT strategic plans aligned with organizational goals and budget cycles Helps evaluate and recommend emerging technologies (AI, IoT, cloud services) for potential organizational adoption Develop and implement business continuity plans to mitigate risks and minimize operational disruptions during emergency situations or data loss incidents. Work with directors and department heads to establish and enforce policies and procedures governing the use of computer systems, network infrastructure, and shared electronic resources. Implements business continuity and incident response procedures Financial Management Manages annual IT budget, including capital expenditures and operational costs Negotiates contracts and manages vendor relationships to optimize value Implements cost-effective solutions while maintaining service quality standards Organizational Service Serve on interdepartmental committees as requested and complete other duties as assigned REQUIRED QUALIFICATIONS Knowledge, Skills and Abilities Bachelor's degree in Information Technology, Computer Science, or related field preferred; OR Associate's degree with relevant industry certifications and additional experience Proven experience in a supervisory/leadership role within the IT field required. Strong technical proficiency in networking, server administration, and systems management. Experience with a variety of operating systems and software platforms, including Microsoft Windows Server and Office Suite, mac OS, and Google Workspace. Knowledge of network security principles and technologies, such as firewalls, switches, and access points Demonstrated leadership ability, excellent communication and interpersonal skills with the ability to collaborate effectively with colleagues, students, and stakeholders at all levels. Professional certifications such as ITIL, CompTIA A+, or vendor-specific certifications are highly desired Experience with educational technology systems preferred but not required Ability to work collaboratively with faculty, staff, and students Technical Expertise Strong knowledge of Microsoft Server environments (2016/2019 or newer) and network infrastructure Experience with enterprise networking equipment (Fortinet, Cisco, or equivalent) Understanding of cybersecurity best practices and compliance requirements Familiarity with virtualization platforms, cloud services (Azure, AWS, Google Cloud), and backup/recovery systems Knowledge of identity management systems and access controls Leadership & Communication Strong written and verbal communication skills for diverse audiences Demonstrated project management and problem-solving abilities Experience training and mentoring technical staff Location This position is an on-site in Utica, NY. The final candidate will be required to complete a post-offer, pre-employment background check. Munson is an equal opportunity employer.
    $106k-153k yearly est. Auto-Apply 60d+ ago
  • Information Technology Network Manager

    Munson 3.7company rating

    Information technology manager job in Utica, NY

    We are seeking a proactive Information Technology Manager to oversee IT operations at Munson. The Information Technology (IT) and Network Manager serves as the strategic and operational leader for Munson's technology infrastructure, responsible for maintaining institution-wide IT systems, network security, and digital learning environments. This role develops technology standards, leads digital transformation initiatives, and ensures robust business continuity and cybersecurity policies and practices across all campus operations; this includes the Museum of Art and Pratt Munson College of Art and Design. Additionally, will lead and model the delivery of an exceptional user experience. This is a full-time, on site position located in Utica, NY. Hours are Monday through Friday 9 am - 5 pm., however availability during evenings and weekends to troubleshoot in emergency situations is necessary, OUR CULTURE: Munson is committed to community engagement and belonging. We encourage applications from all qualified candidates, regardless of background, and welcome the unique perspectives and experiences they bring. If your skills and qualifications align with this opportunity, we invite you to apply to join our team. This position will model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and will value collaboration across the organization. ESSENTIAL JOB FUNCTIONS Systems Administration & Infrastructure Management Provides comprehensive network support across multiple operating systems and platforms Maintains and optimizes network security, backup systems, and disaster recovery protocols Coordinates equipment procurement, installation, upgrades, and configuration management Working with our outside consultant, conducts regular security assessments, vulnerability testing, and compliance audits Manages relationships with external IT vendors, cloud service providers, and technology partners, overseeing procurement and administration of external services. Collaborate with vendors to address technical issues, evaluate new technologies, and negotiate service contracts to meet organizational needs. Information Services & Digital Strategy Oversees web-based services, learning management systems (LMS), and student information systems Oversee the resolution of technical issues and service requests, serving as an escalation point for complex problems. Ensure the maintenance and optimization of IT infrastructure, including networks, servers, workspaces, classrooms, and computer labs. Implement and enforce standards and policies for networking, computing, security, and data services to maintain system reliability and integrity. Collaborates with academic departments on educational technology integration and digital pedagogy support Helps to ensures the Family Educational Rights and Privacy Act (FERPA), the General Data Protection Regulation (GDPR), and other data privacy compliance across all systems Manages cloud infrastructure, hybrid environments, and SaaS application portfolio Develops and implements data governance policies and procedures Leadership & Team Development Supervises, evaluates, and coaches a team of four IT professionals, (technicians and specialists), and student workers, fostering a culture of continuous learning. Provides guidance, support, and ongoing training to team members to enhance their technical skills and customer service abilities. Coordinate tasks and projects across the department, enduring efficient allocation of resources and timely completion of deliverables. Strategic Planning & Innovation Develops comprehensive IT strategic plans aligned with organizational goals and budget cycles Helps evaluate and recommend emerging technologies (AI, IoT, cloud services) for potential organizational adoption Develop and implement business continuity plans to mitigate risks and minimize operational disruptions during emergency situations or data loss incidents. Work with directors and department heads to establish and enforce policies and procedures governing the use of computer systems, network infrastructure, and shared electronic resources. Implements business continuity and incident response procedures Financial Management Manages annual IT budget, including capital expenditures and operational costs Negotiates contracts and manages vendor relationships to optimize value Implements cost-effective solutions while maintaining service quality standards Organizational Service Serve on interdepartmental committees as requested and complete other duties as assigned REQUIRED QUALIFICATIONS Knowledge, Skills and Abilities Bachelor's degree in Information Technology, Computer Science, or related field preferred; OR Associate's degree with relevant industry certifications and additional experience Proven experience in a supervisory/leadership role within the IT field required. Strong technical proficiency in networking, server administration, and systems management. Experience with a variety of operating systems and software platforms, including Microsoft Windows Server and Office Suite, mac OS, and Google Workspace. Knowledge of network security principles and technologies, such as firewalls, switches, and access points Demonstrated leadership ability, excellent communication and interpersonal skills with the ability to collaborate effectively with colleagues, students, and stakeholders at all levels. Professional certifications such as ITIL, CompTIA A+, or vendor-specific certifications are highly desired Experience with educational technology systems preferred but not required Ability to work collaboratively with faculty, staff, and students Technical Expertise Strong knowledge of Microsoft Server environments (2016/2019 or newer) and network infrastructure Experience with enterprise networking equipment (Fortinet, Cisco, or equivalent) Understanding of cybersecurity best practices and compliance requirements Familiarity with virtualization platforms, cloud services (Azure, AWS, Google Cloud), and backup/recovery systems Knowledge of identity management systems and access controls Leadership & Communication Strong written and verbal communication skills for diverse audiences Demonstrated project management and problem-solving abilities Experience training and mentoring technical staff Location This position is an on-site in Utica, NY. The final candidate will be required to complete a post-offer, pre-employment background check. Munson is an equal opportunity employer.
    $126k-154k yearly est. Auto-Apply 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Syracuse, NY

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $75k-106k yearly est. 10d ago
  • Manager Technical Services

    New York Power Authority 4.0company rating

    Information technology manager job in Marcy, NY

    Leads research, design, and development activities to improve NYPA's energy services. Designs, constructs, and tests and operates equipment. Ensures that standards of quality, cost, safety, reliability, timeliness, and performance are met throughout all engineering activities. Applies engineering knowledge and technology, industry standards and practices to solve project, operational, or regulatory objectives. This includes wide knowledge of utility industry related engineering, operational procedures, practices, skills. Typically this does not include practice of design drawings, specifications, calculations. Responsibilities * Manage a team of engineers and/or other technical roles. Review performance; establish work performance goals and review individual goals each appraisal period. Recommends staff additions, promotions, salary increases and develop the schedules. * Ensure inspections and evaluations of existing conditions for equipment and systems for proper installation, problem identification and troubleshooting, or improvements are properly conducted. * Provide direction and oversight to the design and drafting team in the development of the project drawings * Review and approve work produced by other engineers, including designs and specifications ensuring complete, accurate and detailed modification packages, drawings and documentation. Ensure staff produce clear, concise, complete and articulate reports which explain recommendations * Oversee prioritization of requests to ensure deadlines are met. * Ensure coordination of work with other disciplines and departments for the successful development and execution of the project. * Oversee inspections and evaluations on vendor products to ensure engineering requirements and Authority needs are satisfied. Knowledge, Skills and Abilities * Knowledge of commercial, industrial and/or utility facilities and their various systems and components. * Knowledge of and extensive familiarity with current codes, standards, and regulations. * Strong verbal and written communication skills. * Demonstrated performance as a leader on multi-discipline team projects. * Excellent presentation skills with the ability to tailor presentations for a variety of audiences. * Knowledge of engineering analysis software programs required. * Leadership, communication and interpersonal relationship skills with the ability to work with various functional groups. Education, Experience and Certifications * Bachelor of Science Degree in an Engineering discipline or equivalent, from an accredited college or university * Master of Engineering Degree preferred. * Minimum of five (5) years of related work experience. * New York State P.E License preferred, or P.E License from another state, with New York State endorsement within 12 months of start date. * Experience in a lead engineer role in the electric utility industry or electrical construction. Physical Requirements Hiring Manager: Jordi Parisian Department: Transmission Grade Level: EN07M2 The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $130,000-$179,300. The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email accessibility@nypa.gov. Job Segment: Drafting, Information Technology, IT Manager, Electrical, Engineering, Technology, Research
    $130k-179.3k yearly 42d ago
  • Service Delivery Manager

    Thales USA 4.5company rating

    Information technology manager job in Syracuse, NY

    Location: Syracuse, United States of AmericaThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Service Delivery Manager Syracuse, NY (Hybrid) Position Summary The FAA's Brand-New Air Traffic Control System and other initiatives related to Unmanned Aircraft Systems and Advanced Air Mobility are fueling the growth of Thales' Airspace Mobility Solutions team. We are expanding our teams in Arlington, Virginia and Syracuse, New York and seek talented individuals who want to be part of these ambitious initiatives shaping the future of aviation. We are looking for people with a passion for aviation and ready to deliver innovative solutions built to the nation's highest safety and security standards. America's aviation moment is now. Thales has the solutions, experience and expertise to execute now. Come join our journey. Thales is looking for a Service Delivery Manager, who will be responsible for overseeing the delivery of operational and technical services in alignment with the Chorus 2.0 Service Delivery framework, supporting both Technical Services, including Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS), as well as Operational Services such as data analytics, training, and continuous improvement initiatives. In this position, you will ensure services are delivered with a strong focus on reliability, availability, performance, and customer satisfaction while serving as a key interface between customers, project teams, and internal stakeholders, requiring a highly organized and methodical professional who excels at establishing and maintaining policies, workflows, and procedures and who demonstrates technical understanding, operational excellence, and customer engagement with a strong grasp of service management principles and an appreciation of the commercial and contractual aspects of delivering software and infrastructure services. Regulatory Compliance Requirements US - CUI Regulatory Compliance Requirement - Must be a US Person as defined in applicable law. Key Areas of Responsibility Serve as a Service Delivery Manager within the organization, contributing to a culture of operational excellence, accountability, and continuous improvement across service delivery teams. Provide clear leadership, direction, and oversight to the operations and maintenance teams throughout the full lifecycle of service delivery, ensuring alignment with contractual, operational, and customer requirements. Execute, maintain, and continuously improve policies, workflows, procedures, and operating standards governing all operations and maintenance activities. Establish, monitor, and report on Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and operational metrics to ensure service quality, reliability, availability, and performance objectives are consistently met. Drive quality assurance and continuous improvement initiatives, leveraging performance data, trend analysis, and root cause analysis to identify and address service gaps. Plan, coordinate, and lead changes to operations and maintenance policies, procedures, and service models, ensuring appropriate governance, stakeholder engagement, communication, and change control. Proactively identify, manage, and remove operational, technical, and organizational obstacles that may impact service delivery, customer satisfaction, or team effectiveness. Serve as a key interface between customers, project teams, and internal stakeholders, ensuring transparency, alignment, and timely communication regarding service performance, issues, risks, and corrective actions. Collaborate closely with cross-functional teams-including engineering, systems, field services, and project management-to ensure service delivery supports broader business, technical, and functional objectives. Support effective resource coordination, knowledge sharing, and team readiness, including training, documentation, and operational preparedness for ongoing and evolving services. Minimum Qualifications Bachelor's degree in Engineering, Information Technology, Computer Science, Systems Engineering, Operations Management, Business Administration, or a closely related field; an equivalent combination of education and relevant experience may be considered. Minimum of 9 years of progressive experience in an engineering, technical services, or service delivery environment, including operations and maintenance (O&M) or managed services responsibilities. Demonstrated experience establishing, executing, and continuously improving operations and maintenance policies, procedures, workflows, and service standards. Strong understanding of IT service delivery models, including software and infrastructure services (e.g., SaaS, IaaS), and their operational, support, and lifecycle considerations. Proven ability to lead, influence, and coordinate cross-functional teams, driving alignment, accountability, and performance across diverse stakeholders. Excellent communication and presentation skills, with the ability to convey complex technical and operational information clearly to both technical and non-technical audiences, including customers and senior leadership. Strong organizational, planning, and time-management skills, with the ability to manage multiple priorities and deliver results in a dynamic, service-oriented environment. Demonstrated analytical and problem-solving capabilities, with a structured, systematic approach to performance monitoring, issue resolution, and continuous improvement. Experience defining, tracking, and leveraging KPIs, service metrics, and quality indicators to drive service quality, reliability, and customer satisfaction. High standard of quality, accuracy, and attention to detail, with a disciplined approach to documentation, configuration management, and service governance. Strong interpersonal skills and the ability to build effective working relationships with customers, internal teams, and external partners. Self-directed, disciplined professional with a strategic mindset and operational vision, capable of anticipating risks, identifying improvement opportunities, and guiding teams toward long-term service excellence. Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. Preferred Qualifications Working knowledge of the national airspace system and/or an understanding of unmanned aircraft systems. Experience working on technology-centered programs for US Federal Gov't Agencies (with a strong preference for FAA, DoD/DoW and/or DHS). Knowledge of aeronautical and Air Traffic Management (ATM) systems, data, and operational environments, including an understanding of industry standards, safety culture, and regulatory considerations. Familiarity with FAA operations and maintenance policies, procedures, and governance frameworks, including compliance, audit, and reporting expectations. Experience supporting or delivering mission-critical, safety-regulated, or high-availability systems in aviation, aerospace, defense, or similarly regulated industries. Understanding of service delivery within government or public-sector environments, including customer engagement, contractual obligations, and performance reporting. Familiarity with service performance metrics, SLAs, and operational dashboards in an aviation or infrastructure-based services environment. Prior experience contributing to or leading continuous improvement initiatives within operations, maintenance, or service delivery organizations. Special Position Requirements Schedule: Either 9/80A - 1st (9hrs Mon-Thu, 8hrs 2nd Fri, Start @ 09:00AM) (United States of America) or USA - 5/40 - 1st (8hrs Mon-Fri) (United States of America). Travel: approximately 20% annually. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Why Join Us? Say HI and learn more about working at Thales click here . #LI-Hybrid #LI-MR1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 110,047.00 - 231,294.50 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
    $90k-122k yearly est. Auto-Apply 12d ago
  • IT Professionals/Consultants for a NYS Entity

    Management Applications

    Information technology manager job in Syracuse, NY

    Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking IT Professionals and Consultants for positions with a New York State entity. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements Projects may require: analysis, data classification, design, development, testing, quality assurance, security and associated customized training for IT based applications. Additional examples of in-scope projects include, but are not limited to: Technical architecture advisory services; Business Analysis for project development; Proprietary software application development/customization, programming and Integration; Data Information Management (including data migration, data conversion, data manipulation, data Integration); Project Management Project support services - including, but not limited to; project management, project quality assurance and control, and Independent Verification & Validation (IV&V); Disaster Recovery/Business Continuity and Testing; Quality Assurance; Continuity of Operations Planning (COOP); Data Categorization; and Open-Source Software Implementation. Possible Positions Available Program Manager/Site Manager/Project Manager Business Analyst Network Engineer Systems Analyst Server Support Desktop Support Help Desk Technicians Applications Support Database Administrator Software Developer IT Security Specialist Job Application Instructions: To be considered for these positions please submit a resume (2 page max.) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
    $75k-113k yearly est. 60d+ ago
  • IT Systems Specialist

    KPH Healthcare Services, Inc. 4.7company rating

    Information technology manager job in East Syracuse, NY

    Scope of Responsibilities: Work under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals Job Summary: Provide support to all divisions of the Kph organization through the configuration and support of employee facing hardware and software technologies. *This is not a remote position and will be based out of our Syracuse or Gouverneur, NY Office* Responsibilities Primary Job Duties: Provide timely support of issues and questions utilizing the company's ticketing system. Procure, provision, configure, upgrade, repair, and maintain end user technology including: PCs, laptops, tablets and peripherals Point of sale hardware Wireless handhelds and printers Cellular devices including phones and hotspots Maintain equipment depot to ensure requests are handled in a reasonable timeframe. Configure and support a variety of applications in use throughout the organization. Configure and support vpn, soft phone, and other tele-workforce technologies. Ensure IT policies and procedures are followed and enforced for: Asset tracking Device encryption Anti-malware protection Multi-factor authentication Patching of operating systems and applications Other operational and security related processes Analyze systems data to help ensure system conformance to standards. Document standard operating procedures and system configuration standards to drive consistency. Utilize scripting to efficiently deploy changes across multiple systems and platforms. Provide off hours on-call assistance for urgent service affecting issues. Responsible for completing all mandatory and regulatory training programs. Perform other duties as assigned Qualifications Educational Requirements: Minimum: AS Degree or higher in a technology related field. Experience 2 Years experience servicing PCs and other technology listed above. Special Conditions of Employment Drug Test Initial and continuous exclusion and sanction/disciplinary monitoring Valid driver's license. Compensation $25.00 - $27.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.
    $25-27 hourly Auto-Apply 15d ago
  • Mid -Level IT Support

    Cybxperts

    Information technology manager job in Syracuse, NY

    Provide timely and effective technical support to end -users via various channels (e.g., email, phone, in -person) for hardware, software, and network -related issues. Track, prioritize, and resolve IT incidents and service requests using our ticketing system, ensuring that all issues are resolved within established service level agreements (SLAs). Diagnose and resolve technical issues related to desktops, laptops, mobile devices, printers, and other hardware/software components. Create, modify, and deactivate user accounts in various systems (e.g., Active Directory, email, applications) as per company policies. Install, configure, and update software applications and operating systems on end -user devices. Assist in the procurement of IT hardware and maintain accurate inventory records. Ensure that all systems and devices are compliant with company security policies and assist in implementing security best practices. Work closely with other IT team members and departments to implement and support IT solutions. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Minimum of 3 above years proven experience in providing IT support in a professional environment. Proficient in Windows and/or mac OS operating systems. Familiarity with Microsoft Office Suite and other common business applications. Basic networking knowledge (e.g., TCP/IP, DNS, DHCP). Experience with troubleshooting hardware and software issues. Ability to analyze and resolve complex technical issues independently. Qualified and Interested candidates can forward their CVS to uunyime@modus -lights.com using the job tittle as the subject of the mail.
    $37k-62k yearly est. 60d+ ago
  • Director of IT #ESF2892

    Experthiring 3.8company rating

    Information technology manager job in Syracuse, NY

    Top Reasons to work with our client: Flexible Paid Time Off & Company Paid Holidays! Health, Prescription, and Dental Insurance! Life and Disability Insurance! 401(k) with Company Match! Employee Assistance Program! Employee Purchase Program! Job Type : Full TimeLocation : Syracuse, New YorkPay : Competitive Pay & Benefits!Job Description What you will be doing: Maintain and prioritize a pipeline of IT projects, support requests, and initiatives Communicate project timelines and status updates to internal stakeholders Lead and develop IT team members, providing performance feedback and training opportunities Prepare and manage the department's annual budget Collaborate with department leaders to identify opportunities for technology to drive efficiency and innovation Lead planning and execution of major technology initiatives and capital improvements Work directly with customers on technology integrations Evaluate and recommend software, tools, and systems to meet evolving business needs Ensure the reliability, security, and scalability of all hardware, networking, and server systems Manage data backup, retention, and recovery strategies Maintain secure connectivity and VPN access across company locations Oversee support and enhancement of core systems including Microsoft Dynamics GP and Korber WMS Manage custom software development efforts and third-party vendor relationships Ensure software is properly licensed, maintained, and aligned with best practices Deliver business intelligence tools and dashboards to support decision-making Promote adoption of reporting systems such as Power BI Train users to maximize the value of company systems and analytics Foster a service-focused culture that prioritizes internal user and customer needs Maintain appropriate staffing to ensure reliable IT support availability Experience you will need: 5+ years in IT management or software development leadership Bachelor's degree preferred but not required Strong knowledge of project management, system integration, and vendor oversight Technical skills including MS SQL Server, Microsoft Office, .NET development, and data reporting Experience with Microsoft Dynamics GP, Korber WMS, and Microsoft DevOps a plus Excellent communication, organization, and leadership abilities Strong analytical and problem-solving skills Proven ability to train and develop technical teams Results-oriented approach with a focus on service and business impact Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123
    $115k-165k yearly est. 22d ago
  • Information Technology Support

    Crew Training International

    Information technology manager job in Rome, NY

    MINIMUM QUALIFICATIONS Education: High School Diploma or Equivalent. Training and Experience: A minimum of 3 to 5 years of experience with installing and upgrading network infrastructure, software, security patches, and equipment via the use of management tools, i.e., Windows Server Update Services (WSUS), System Center Configuration Manager (SCCM) and Active Directory Users and Computers (ADUC). Must be compliant with Department of Defense (DoD) Directive 8410 “Information Assurance Training (IAT), Certification, and Workforce Management,” Computer Skills: IAT Level II requirements to obtain privileged network access. Security Clearance: Must possess and maintain a Secret security clearance. DUTIES AND RESPONSIBILITIES Full ownership responsibilities of the resolution process from the initial contact with the User to resolution of the Incident, Problem or Service Request. Assume responsibility for Incident, Problem and Service Request resolution regardless of the party performing the work, i.e., if the work is performed by an organization external to the Service Desk (SD), the SD is still responsible for tracking and documenting the resolution process. Support projects associated with making incremental changes to the operational artifacts in response to governance, industry, or customer requirements. Follow-up on resolved tickets to check quality, get user concurrence of ticket closure, and to report customer satisfaction. Work with operational and other teams to ensure final summary, review, analysis, resolution, and lessons learned are documented in Incident Reports for all major incidents and unplanned service outages and submitted in writing to EADS management and the COR no later than seven days of the event or issue. Establish and maintain data in the EADS error tracking database daily; document workarounds and generate known error sub-processes to facilitate quicker diagnosis and resolution for future incidents. Engage in 100% of Service Desk calls, Incidents and Services workflows, processes, and queues to immediately identify, prioritize and address performance issues that will impact the delivery of services to Users. Ensure 100% non-IT requests are properly routed to appropriate support organizations. Support projects associated with making changes to the operational artifacts in response to governance, industry, or customer requirements. Provide account sponsorship to initiate new user documentation, training, access, and orientation processes. Review user paperwork to 100% accuracy and submit to EADS CFP for creation within 48 hours of initiation of new user documentation. Provide a full range of hands-on IT-related support functions. Responsible for on-site support of computing devices (desktops, laptops, printers, etc.) and associated software. Configure, install, and troubleshoot approved laptops, desktops, printers, network- connected copiers, scanners, and other office IT equipment. Configure, install, and troubleshoot approved software elements including the operating system (OS). IAW government regulations. Maintain and upgrade software elements, including the OS. IAW government regulations. Troubleshoot software and hardware issues. Troubleshoot configuration problems. Assist users with application usage questions and concerns. Escalate hardware repair/replacement issues to EADS representatives within 12 hours, if applicable. Report to the EADS representative weekly, as specified by the government, on all performance expectations. Provide first-look capability for cryptographic equipment items. Contractor shall be able to perform operator functions on data encryption devices to include several models of KG and KIV units and secure voice systems to include STE, vIPer, DRSN, SVoIP and ECVoIP devices. Perform first-look maintenance activities on information systems. If unable to correct computer or network problems, coordinate with the help desk for further assistance. Support Air Defense System Integrator (ADSI), Joint Range Extension (JRE), Global Command & Control Systems, BCS-F and CBC2 systems and other mission systems as required. Provide user support and first-look capability for the A/V and Secure Video Teleconferencing Capacity (VTC) systems at EADS. Maintain, update, and create draft technical documentation, policies, and procedures for ensuring continuity of knowledge and operations. Capability to interact with Senior Leadership (Colonel/Civilian Equivalent - Lieutenant General) Meet these performance expectations: Route and/or assign trouble tickets within 2 hours the next business day. Complete assigned incident tickets no later than 15 days after creation. Escalate, within 24 hours, all tickets that will breach 15 days from creation. Ensure no more than 15% of all incident tickets in the backlog are more than 30 days old unless coordinated and approved by the Government. Able to resolve 50% of issues during the initial engagement with users. Follow-up with users within 72 hours of issue closure. Perform other incidental or administrative duties as required and assigned. Annual salary range is 70k to 71K starting out, including health and welfare. SUPERVISORY/MANAGEMENT RESPONSIBLITY None
    $37k-61k yearly est. 60d+ ago
  • IT Program Manager

    Suny Upstate Medical University

    Information technology manager job in Syracuse, NY

    The IT Program Manager is responsible for the oversight and management of large projects across the Information Management & Technology Department. This individual will be responsible for extending our Epic instance through the Epic Connect program. This program will require undivided attention to project planning, execution and relationship managing with internal and external customers. A dedicated Program Manager is necessary to coordinate and manage all of this, as well as the IMT infrastructure changes necessary for successful completion and maintenance of this high-profile project. Some responsibilities include, but are not limited to: Project management, programming, analysis, design, testing, documentation, and project stake holder communication. Assess, prioritizes and assigns new tasks for assigned projects in accordance with IMT strategic plan, regulatory requirements, patient care/safety and or financial initiatives. Provide task schedule and level of effort estimates; document assumptions. Assist in the analysis and formulation of system requirements including new applications and change requests and communicating those requests to Information Management and Technology and/or vendors. Minimum Qualifications: Bachelors or equivalent combination of education and experience. 5 -7 years relevant information systems experience (Healthcare Environment preferred) or equivalent combination of education and experience. Preferred Qualifications: Prior project management experience in healthcare information systems, specifically Epic and/or Epic Connect preferred. Work Days: Monday - Friday, 8:00 a.m. - 5:00 p.m. Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $83k-118k yearly est. 60d+ ago
  • Equity Research VP - IT, Payments and Business Information Services

    Guggenheim Securities

    Information technology manager job in Madison, NY

    Employer: Guggenheim Securities, LLC Title: Equity Research VP - IT, Payments and Business Information Services Duties: Conduct quantitative analyses of information involving financial data of public institutions, including valuation of businesses. Conduct fundamental bottom-up research, including but not limited to, analyzing disclosures and financial reports of public companies, and conducting due diligence on companies' products, sales and marketing models, and competitive landscape. Aggregate and synthesize data on IT Services, Payments and Business Information Services industry trends. Actively monitor market news, macro trends, and stock performance of covered companies. Regularly draft reports recapping companies' earnings results, relevant investment themes, events, and breaking news. Build and maintain detailed financial models, including discounted cash flow, SOTP, and comparable company analysis models. Interact with the Firm's institutional sales force and investor clients and respond to inquiries regarding research findings and directives. Regularly update analyst marketing decks. Periodically assist with survey design and collection, web-scraping, due diligence calls, and channel checks. Attend industry events, represent the Firm in a professional manner, and recap event highlights in timely fashion. Assist with investor outreach, research distribution lists, occasional firm-hosted events, and contribute to collectively managed team calendar. Collate differentiated data points through primary research (e.g., with industry experts). Generate actionable investment ideas within relevant covered sectors. Cultivate and maintain relationships with investor clients and corporate management teams. Position is expected to report to New York, NY office at least 4 days per week. Requirements: Requires a Bachelor's in Business Administration, Accounting, or a related field plus six (6) years of experience as an Equity Research VP or a related investment banking occupation with a specific focus on equity research in the IT, payments, or business information services sector. Experience may be gained concurrently and must include: Six (6) years in each of the following: Working with large data sets and reporting by leveraging statistics and advanced analytics platforms (Tableau, PowerBI, or Alteryx) to generate insights Utilizing Microsoft Excel, PowerPoint, Word, FactSet, and Bloomberg. Five (5) years in each of the following: Modeling companies using GAAP, adjusted or IFRS regulatory accounting figures to produce multi-year financials forecasts, including quarterly cash flows, balance sheets, and income statements Performing due diligence on companies, including generating and managing financial and operational diligence requests, leading site visits of company premises and operations, discussing diligence questions with management and employees, and performing detailed analysis of financial and regulatory information. Three (3) years in the following: Researching and analyzing operating subsidiary and parent holding companies' overall situations, financial performance, capital structure, credit strength, and liquidity conditions by using databases including Bloomberg and FactSet. Required Licenses: Securities Industry Essentials (SIE) Series 63 (Uniform Securities Agent State Law Examination) Series 86 (Research Analyst) Series 87 (Research Analyst) Salary: $179,088 - $195,000/year. Apply online: ******************************************** Job Code: JO-ERVP. About Us: Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston. For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at ****************************************** or ************. Guggenheim Securities, LLC (“GS”) does not accept unsolicited resumes or applications. GS considers any resume or application to be unsolicited if (a) received from an entity or individual without a current recruiting agreement with GS or (b) submitted to anyone at the firm other than through the process set forth in the recruiting agreement between GS and the submitting entity or individual, and GS will not pay a fee to any entity or individual for such submission.
    $179.1k-195k yearly Auto-Apply 25d ago
  • IT Senior Project Manager

    Trigyn Technologies 4.7company rating

    Information technology manager job in Syracuse, NY

    Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients. In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia. Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community. Job Description Trigyn's Direct Client is looking for Sr. Project Manager for contract assignment in Syracuse, NY. Qualifications MUST HAVE Skills: • Expert knowledge of Microsoft Project • Very strong communication skills. • Senior project management skills • Must be able to start immediately (after the appropriate background checks are completed) This is a 6 month assignment with the possibility of extension and or Temp to hire. Additional Information TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.
    $73k-104k yearly est. 19h ago
  • Director, Global ERP Applications

    Resonetics 4.2company rating

    Information technology manager job in New Hartford, NY

    Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger. The Director, Global ERP Applications plays a critical role in developing and executing an ERP roadmap aligned with business goals. This role leads complex, cross-site ERP initiatives, including acquisition integrations, from planning through post-implementation, while ensuring timelines, risk, and regulatory requirements are addressed. It is a high-ownership role in a fast-paced, lean team environment. The ideal candidate is proactive, detail-oriented, and able to drive planning and execution with minimal oversight, especially during high-stakes efforts resulting from M&A. Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you. Responsibilities ERP Strategy & Execution: Partner with business leaders to develop and deliver a strategic ERP roadmap that aligns with enterprise priorities and vendor roadmaps. Own end-to-end execution of this roadmap, including proactive planning, clear deliverables, and direct accountability for results. Includes implementation, integration, and enhancement of Epicor and QAD ERP systems to support business goals across global manufacturing sites. M&A Integration: Lead ERP due diligence and integration planning during M&A activity. Execute ERP migrations for acquired sites and systems, aligning internal teams, new employees, and external partners to deliver a unified ERP landscape with minimal disruption. Project Management: Own the development and delivery of detailed ERP project plans, timelines, budgets, and resource allocations. Act as project manager for key initiatives and oversee workstreams led by consultant PMs, maintaining ownership for end-to-end delivery. Ensure consistent execution across all efforts, facilitating scope definition, milestone reviews, testing, and deployment. This role requires hands-on engagement, strong planning discipline, and clear oversight to ensure accountability, especially in a lean team environment. System Upgrades and Modifications: Plan, execute, and document ERP upgrades and enhancements, ensuring that all changes support business continuity, data integrity, and regulatory compliance. Work with business SMEs and external vendors to validate impact and readiness. Vendor and Resource Management: Manage external ERP consultants and vendors as extensions of the internal team. Lead regular reviews of deliverables, timelines, and scope, ensuring work product is complete, accurate, and aligned with project goals. Given the lean internal structure, vendor oversight is critical to ensuring quality and accountability across all ERP initiatives. Change Management and Training: Lead ERP-related change management efforts with structured communication plans and targeted training. Deliverables should be tailored to business audience needs to ensure clarity and confidence in system adoption. Risk Mitigation: Proactively identify potential project risks and develop mitigation strategies. Proactively communicate issues and challenges to stakeholders and leadership to ensure timely resolution. Cross-functional Collaboration: Collaborate across IT, business stakeholders, external partners, and SMEs to ensure ERP initiatives reflect operational realities and enterprise priorities. Confirm alignment with business partner requirements through early engagement and regular feedback loops. Stakeholder Communication: Provide regular progress updates to executive leadership and other key stakeholders, highlighting project achievements, risks, and action plans. Proactively escalate challenges, gaps, and resource requirements to address issues before they impact successful program delivery. Regulatory Compliance: Ensure ERP systems meet quality and regulatory compliance, particularly in the medical device sector, and support validation processes. Required Qualifications Bachelor's Degree in Business Administration, Information Systems, or a related technical discipline. Master's Degree or MBA is beneficial but not required. Minimum of 12 years of experience managing IT projects, with a minimum of 8 years of experience managing ERP implementation projects with at least $2 Million in spend, preferably in the manufacturing and/or medical device industry. Extensive experience managing ERP financial and operational systems, ensuring integration and optimization across business functions. Strong knowledge and experience managing all Project Management and Systems Development Lifecycle phases, ensuring structured execution from requirements gathering to deployment. Proven track record in M&A-related ERP system integrations. Experience managing cross-functional teams in a matrixed environment, with a strong focus on ERP system enhancements and deployments across multiple sites. Strong knowledge of ERP master data management and IT system governance. Exceptional verbal and written communication skills, with expertise in setting and managing stakeholder expectations. Strong negotiation and influencing skills, particularly in environments where resources may not be directly controlled. Proficiency in project management tools (e.g. MS Project, Smartsheet) and strong analytical skills for problem-solving. Ability to manage time, prioritize tasks, and meet deadlines in a fast-paced environment. Strong presentation and leadership skills, with the ability to regularly engage and present to all levels of the organization, including executive leadership. Preferred Qualifications Project Management Professional (PMP) Certification Preferred Experience in the medical device industry, with knowledge of regulatory and quality compliance standards is preferred. Physical Demands Willingness and flexibility to travel as required (up to 10%) Compensation The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $144,000-$187,000 annually. Our company policy is that we are unable to provide visa sponsorship. Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future.
    $144k-187k yearly Auto-Apply 34d ago
  • Teacher Education Data Manager

    Suny Cortland 4.3company rating

    Information technology manager job in Cortland, NY

    Budget Title Senior Staff Assistant Campus Title Teacher Education Data Manager School/Division Academic Affairs, Division of Department School of Education Office Staff Sub-Type Staff & Administration Salary Level SL3 Salary Range $65,000-$75,000 Salary Determination Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts. Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary The Teacher Education Data Manager supports the collection, analysis, and reporting of data related to teacher candidate outcomes. This position maintains the teacher education unit's assessment system and contributes to the preparation of annual updates and progress reports required by the New York State Education Department, the federal government, national accrediting bodies, and other external agencies. The Data Manager also supports data collection and prepares data reports for the Teacher Education Council (TEC), TEC's Annual Data Retreat, and teacher education programs. In addition, the Data Manager works with various users of the assessment system including university faculty, staff, college students and P-12 teachers/leaders. The Data Manager works closely with the Vice Provost of Academic Affairs in collecting and organizing data related to university-wide strategic planning and institutional accreditation efforts. This includes working with employees across the college to complete the university's annual reporting process. The position is a 12-month, in-person obligation. The annual salary for this position is $65,000-$75,000 (Depending on Experience) Watch to learn more about careers at SUNY Cortland:**************************** What makes SUNY Cortland a great place to work? * Our positions provide predictable salary progressions, and many offer permanency. * Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement. * SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval. * Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding. * Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings Major Responsibilities Major Responsibilities/Duties (List major responsibilities/duties in descending order of importance or denote % of effort for each major responsibility/duty listed.) User Support Related to Data Management System (40%) * Manage all user access to the online data management system and communicate frequently with stakeholders (e.g., faculty, staff, students, student teaching supervisors, campus leaders, P-12 teachers and leaders, other external partners) regarding getting access to that system * Support users (e.g., faculty, staff, students, P-12 teachers and leaders, and other external partners) of the online data management system, including assisting them with logging on, entering data, running reports, and accessing information. * Provide training for all new users, including creating training materials, conducting online and in-person training workshop, troubleshooting user interface concerns, and developing guidance materials for installing and navigating system updates * Support School of Education and Academic Affairs leadership and faculty and staff in accessing data directly from the system as needed Maintenance of Data Management System (30%) * Maintain and update the electronic data management system (Watermark) that collects and stores evidence and assessments across School of Education (SoE) programs as well as University Annual Reports * Works with leadership in the college's Information Resources (IR) department to install Watermark system updates, resolve technical issues, and better integrate the Watermark system with the college's technological infrastructure * Oversee input of data related to assessment of teacher education programs (clinical placement information, student course schedules, survey results, etc.to the Watermark system and ensure all data sets are entered in a timely manner * Prepare data reports for internal and external constituents using statistical methods to analyze, summarize and present data * Support departments in implementing their program assessment and data collection plans and ensure all program data is entered by established deadlines * Stay current with technical processes and updates to the Watermark system by working directly with the vendor and attending professional development conferences and workshops related to maintenance of system and building relationships with key personnel from the vendor Preparation, Reporting, and Dissemination of Data (30%) * Conduct statistical analyses of data and help review and summarize assessment results using statistical analyses to monitor fairness, reliability, and validity of assessments * Prepare and disseminate reports to support annual and periodic data analyses and action planning in teacher education and across the university * Prepare reports as needed to support the development of self-studies and institutional reports both for the Teacher Education Unit and university-wide strategic planning * Oversee the dissemination of assessment data from the Watermark system to departments and university offices for program and curricular planning Functional and Supervisory Relationships Reports to the Assistant Dean of Assessment and Accreditation in the School of Education. Works closely and collaboratively with the Dean and Associate Dean in the School of Education, Vice Provost of Academic Affairs, teacher education program coordinators and department chairs, and staff in the Institutional Research and Analysis Office, the Field Experience and School Partnerships Office, Information Resources, college students, and P-12 school partners. Required Qualifications * Bachelor's degree from an accredited college or university * Experience with data collection and reporting * Experience with data based technological applications, such as Excel, SPSS, etc. * Experience working with diverse constituents Preferred Qualifications * Master's degree from an accredited college or university * Experience with academic program evaluation, assessment, and accreditation in a higher education setting * Experience with assessment related to specific program assessment standards and processes for accreditation * Experience in higher education * Experience working with P-12 schools Knowledge, Skills & Abilities * Demonstrated commitment to diversity, equity and inclusion * Demonstrated ability to multi-task * Effective oral and written communication skills * Demonstrated competence with technology, including programs such as Excel and SPSS * Knowledge of best practices in data privacy and information security * Effective organizational skills * Demonstrated ability to meet deadlines * Demonstrated record of strong working relationships with colleagues About the University A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine's "Best Colleges for Your Money List," fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields. EEO Statement SUNY Cortland is an AA/EEO/ADA employer and encourages applications from women, veterans, individuals with disabilities, and members of underrepresented groups. Job Close Date Posting Detail Information Posting Number S25003 Review Start Date 09/08/2025 Open Until Filled Yes Quick Link for Direct Access to Posting **************************************** Special Instructions Special Instructions to Applicant Special Instructions to Applicant
    $65k-75k yearly 60d+ ago
  • Senior Network Administrator

    Arc of Onondaga 3.8company rating

    Information technology manager job in Syracuse, NY

    rc of Onondaga is one of the largest providers of services to people with developmental disabilities in Onondaga County serving thousands of individuals and their families and employing 500 people. With nearly 40 different sites throughout Central New York, Arc provides a wide array of services including residential, day, employment and clinical, and recreation programs. In addition to these supports and services, Arc operates two major subsidiaries: Parkside Children's Center, an integrated preschool and Monarch, a vocational program and outsourcing company with corporate partners throughout the region. A true community-based organization, Arc thrives on community involvement and inclusion, as well as relying on community membership to build its base of support. Its program participants volunteer hundreds of hours in the community each year in support of a wide variety of organizations and causes. Job Description A challenging opportunity to work with the Director of IT in creating an IT department that integrates three (3) Arc chapters located in Syracuse, Binghamton, and Oneonta. Responsible for coordinating and responding to program needs in relation to operations and customer service as well as management and administration of all network systems to include hardware and software deployment. Qualifications Must possess exceptional organizational skills and be able to interpret and implement complex information and use that knowledge to train end users. Ability to develop short/long range plans for enhancement, improvement, and/or replacement of IT equipment and/or infrastructure. Bachelor's degree in computer science or a related field. Five (5) years of increasingly responsible computer systems management experience. Advanced training in Microsoft Windows 2012 or Window 2008 Advanced Server and Active Directory preferred Additional Information Apply online at ************** All your information will be kept confidential according to EEO guidelines.
    $66k-79k yearly est. 60d+ ago
  • Director of IT #ESF2892

    Experthiring 3.8company rating

    Information technology manager job in Syracuse, NY

    Top Reasons to work with our client: Flexible Paid Time Off & Company Paid Holidays! Health, Prescription, and Dental Insurance! Life and Disability Insurance! 401(k) with Company Match! Employee Assistance Program! Employee Purchase Program! Job Type : Full Time Location : Syracuse, New York Pay : Competitive Pay & Benefits! Job Description What you will be doing: Maintain and prioritize a pipeline of IT projects, support requests, and initiatives Communicate project timelines and status updates to internal stakeholders Lead and develop IT team members, providing performance feedback and training opportunities Prepare and manage the department's annual budget Collaborate with department leaders to identify opportunities for technology to drive efficiency and innovation Lead planning and execution of major technology initiatives and capital improvements Work directly with customers on technology integrations Evaluate and recommend software, tools, and systems to meet evolving business needs Ensure the reliability, security, and scalability of all hardware, networking, and server systems Manage data backup, retention, and recovery strategies Maintain secure connectivity and VPN access across company locations Oversee support and enhancement of core systems including Microsoft Dynamics GP and Korber WMS Manage custom software development efforts and third\-party vendor relationships Ensure software is properly licensed, maintained, and aligned with best practices Deliver business intelligence tools and dashboards to support decision\-making Promote adoption of reporting systems such as Power BI Train users to maximize the value of company systems and analytics Foster a service\-focused culture that prioritizes internal user and customer needs Maintain appropriate staffing to ensure reliable IT support availability Experience you will need: 5+ years in IT management or software development leadership Bachelor's degree preferred but not required Strong knowledge of project management, system integration, and vendor oversight Technical skills including MS SQL Server, Microsoft Office, .NET development, and data reporting Experience with Microsoft Dynamics GP, Korber WMS, and Microsoft DevOps a plus Excellent communication, organization, and leadership abilities Strong analytical and problem\-solving skills Proven ability to train and develop technical teams Results\-oriented approach with a focus on service and business impact Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123 "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"675521051","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"ZR_2808_JOB"},{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Salary","uitype":1,"value":"$150,000 \- $175,000 Annually"},{"field Label":"RecruiterEmail","uitype":25,"value":"**********************"},{"field Label":"City","uitype":1,"value":"Syracuse"},{"field Label":"State\/Province","uitype":1,"value":"New York"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"13206"}],"header Name":"Director of IT #ESF2892","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00217003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04667009","FontSize":"12","google IndexUrl":"https:\/\/experthiring.zohorecruit.com\/recruit\/ViewJob.na?digest=sMbtVfIJ.gpvkvria7MtyPne2T@F0mKek6FXwXT7ziU\-&embedsource=Google","location":"Syracuse","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $115k-165k yearly est. Easy Apply 21d ago
  • IT Program Manager

    Suny Upstate Medical University

    Information technology manager job in Syracuse, NY

    Working with multiple projects simultaneously, the IT Program Manager is responsible for the oversight and management of large projects across the Information Management & Technology Department. This individual will be responsible for technical and application coordination of Epic upgrades. Responsibilities include, but are not limited to, creating and managing project plans, defining project schedules, allocating resources, and monitoring progress, delivering and installing technology solutions, assist the project team with the design and development tasks, and lead the process of issue identification and resolution. The IT Program Manager will align project objectives with company goals and ensure the project team is clear on the objectives, manage risk tracking process, monitor and manage the scope of the project, and manage all documentation. Responsible to provide task schedule and level of effort estimates; document assumptions. Assist in the analysis and formulation of system requirements including new applications and change requests and communicating those requests to Information Management and Technology and/or vendors. Minimum Qualifications: Bachelors degree and a minimum of five (5) years relevant information systems experience (Healthcare Environment preferred) or equivalent combination of education and experience required. Preferred Qualifications: PMP education/certification preferred. Prior project management experience preferred. Work Days: Monday - Friday, 8:00 a.m. - 5:00 p.m. Message to Applicants: This individual will be responsible for technical and application coordination of Epic upgrades. Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $83k-118k yearly est. 60d+ ago
  • IT Senior Project Manager

    Trigyn Technologies 4.7company rating

    Information technology manager job in Syracuse, NY

    Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients. In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia. Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community. Job Description Trigyn's Direct Client is looking for Sr. Project Manager for contract assignment in Syracuse, NY. Qualifications MUST HAVE Skills: • Expert knowledge of Microsoft Project • Very strong communication skills. • Senior project management skills • Must be able to start immediately (after the appropriate background checks are completed) This is a 6 month assignment with the possibility of extension and or Temp to hire. Additional Information TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.
    $73k-104k yearly est. 60d+ ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Cicero, NY?

The average information technology manager in Cicero, NY earns between $90,000 and $180,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Cicero, NY

$127,000
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