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  • MANAGER IT SERVICE MANAGEMENT

    Cooper University Health Care 4.6company rating

    Information technology manager job in Warminster, PA

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description The Cooper Information Technology Department is looking for an IT Service Delivery Manager to help lead our Service Management team in improving user experience, streamline IT workflows, implement new features and products within Service Management such as AI innovations and a Strategic Portfolio Management solution, manage vendor relations with our Service Desk partner, and help ensure the success of our Epic Service Delivery team. This position is responsible for gathering the needs and requirements of Cooper's clinical and business users and aligning these with the services provided by the Information Technology Department. The IT Service Delivery Manager facilitates improved IT services for our business partners through continuous monitoring of IT Service Delivery performance and the development and implementation of improvement action plans. They lead setting and enforcing standards for IT practices and operations. They facilitate department wide oversight of established Service Level Agreements and performance metrics. They are the product owner for IT Service Management Systems and will drive the planning and vision for that team to improve outcomes for all users of those systems Develop and implement AI vision for IT Service Management systems - Assess customer needs and requirements to direct IT solutions and service offerings. - Gather customer information and feedback utilizing internal customer surveys, helpdesk surveys, direct customer communications. - Establish, monitor, and update IT Service Level Agreements and metrics. - Facilitate improved IT processes, services, systems and operations through the development and implementation of necessary action plans. - Monitor departmental performance and lead improvement efforts. - Support the delivery of services within agreed Service Levels. - Facilitate the definition and communication of department policies and procedures. Oversees implementation of new policies and procedures and regular evaluation and improvement efforts. - Make recommendations on appropriate IT strategies and best practices to implement to surmount challenges and achieve set objectives. - Communicate and promotes service standards for IT. Keeps IT informed of departmental performance and compliance. Escalates challenges and issues in service delivery. - Increase Organizational awareness related to the IT services provided. - Provide detailed reports to organization on Service Level agreement performance and other performance metrics. - Directly Manage staff supporting Information Technology Service Management Tools (ServiceNow, Planview, etc.), Service Delivery leads and Quality Assurance Analysts. - Matrix Management of Application Service Delivery analyst in incident response, maintenance change requests, testing and general support of department needs. - Develop knowledge sharing and cross training plans for Service Delivery team and direct staff. - Manage Vendor relationships for 3rd parties providing helpdesk and other support services. Monitor vendor performance, contract compliance and improvement processes. Conduct contract negotiations - Facilitate the proliferation and accuracy of the ITSM content including configuration items, application database and Standard Operating Procedures. - Drive knowledge sharing through the development and continuous refinement of a Knowledge Database with the ITSM System. - Product Manager driving effective use of IT Service Management systems. - Conduct systems audits to identify compliance with standards, completeness of data, vendor compliance and performance, etc. - Carry out tests and troubleshooting to detect issues with an IT system. - Manage the establishment of Quality Assurance best practices and standards - Product Manager for automated testing tool, driving its effective use within the department. Experience Required 2-4 years The ideal candidate will have ITIL Service Management experience within a health care environment. Seasoned experience with ServiceNow or similar ITSM tool is preferred. 2-4 years of ITSM admin experience desired Education Requirements Bachelors preferred 10-15 years of relevant Service Management experience required in lieu of Bachelors' Degree License/Certification Requirements ITIL Certifications preferred Special Requirements 2-4 years' experience in IT Service Management in a Health Care environment 2-4 years' experience with ServiceNow or similar ITSM tool
    $108k-139k yearly est. 2d ago
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  • IT JOB Training Program

    Year Up United 3.8company rating

    Information technology manager job in Philadelphia, PA

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Merck, Bank of America, Penn Mutual, or Amtrak among many other leading organizations in the Philadelphia area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Business Operations - Project Management Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
    $35k-40k yearly est. 11h ago
  • Information Technology Financial Analyst

    Motion Recruitment 4.5company rating

    Information technology manager job in Philadelphia, PA

    Our client is looking for an IT Financial Analyst to join their team on a contract, remotely. Pay: $45-52/hour Primary Duties and Responsibilities: Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts. Monitor and report on key Program Accounting initiatives, including project financial reviews. Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers. Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics. Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations. Serve as a mentor for junior IT Financial Analysts. Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets. Prepare monthly accrual and expense re-class entries. Audit task charge codes in Clarity to ensure proper Accounting standards are followed. Maintain forecast of operating expense and capital expenditure. Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes. Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations. Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity. Report monthly actual results against budget and forecast; investigate and explain causes of variance. Analyze trends and cost drivers and highlight risks and opportunities. Provide financial analysis to help IT leadership understand financial results and support business decisions. Provide analysis for monthly management reviews. Ensure knowledge, understanding, and compliance with company policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management. Experience and Educational Requirements: Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred. 8+ years of FP&A experience in a large corporate environment. Experience working in an IT environment a plus. Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis. Experience developing and leading FP&A processes. Advanced knowledge of accounting principles required. High level of proficiency in Microsoft Excel and PowerPoint required. Experience with financial systems required; SAP a plus. Ability to work with senior management in a cross-functional environment. Ability to work independently with minimal direction and oversight. Must be creative and forward-thinking with high ethical standards. Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus. Strong presentation skills. Ability to maintain the highest level of confidentiality. Ability to work within and meet established deadlines. Excellent interpersonal, written, and oral communication skills. Ability to work in a team fostered environment. Ability to adapt to a flexible schedule. Minimum Skills, Knowledge, and Abilities: Demonstrated knowledge of database applications in the business environment. Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions. Demonstrated knowledge of project management concepts. Strong leadership skills. Good interpersonal skills. Strong decision making skills. Strong customer service skills. Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals. Ability to prioritize workload and consistently meet deadlines. Strong organizational, administrative, and follow-up skills.
    $45-52 hourly 3d ago
  • QAD & EDI Technical Services Manager

    Compunnel Inc. 4.4company rating

    Information technology manager job in West Chester, PA

    Job Title - QAD & EDI Technical Services Manager (Global Enterprise)-- WDC5601908 Duration - Full Time Client is seeking a highly experienced IT Technical Services Manager to lead the global technical operations and strategic development of our QAD ERP and EDI (Electronic Data Interchange) systems. This role will manage a distributed team across multiple regions, support mission-critical integrations, and ensure alignment with global business and compliance requirements. This is a key leadership position in a fast-paced, multinational organization where QAD and EDI platforms serve as the backbone of global manufacturing, supply chain, and financial operations. This position will report to the VP of IT, working from corporate headquarters in West Chester, PA. It will be a hybrid schedule, working in office Monday through Wednesday, and remotely Thursday and Friday. Key Responsibilities Global System Leadership Oversee global QAD ERP and EDI platforms, ensuring 24/7 operational support across time zones. Maintain system uptime, performance, and availability in compliance with international SLA requirements. Project Management & Strategy Lead and deliver large-scale QAD upgrades, EDI integration rollouts, and cross-functional transformation initiatives. Partner with business units in North America, EMEA, LATAM, and APAC to gather requirements and deliver scalable, regionally compliant solutions. Team Management Lead a team of technical analysts and developers Establish governance, standardization, and best practices across the QAD & EDI landscapes. Integration & Compliance Ensure secure, reliable integration between QAD, EDI, and external systems including MES, PLM, WMS, CRM, and third-party logistics (3PLs). Maintain compliance with international trade, data privacy (GDPR, CCPA), and security standards (ISO 27001, SOC 2). Vendor & Partner Collaboration Manage global EDI VAN and ERP service providers, including contract negotiation, escalation, and roadmap planning. Collaborate with QAD and technology partners to optimize licensing, cloud migration strategies, and support frameworks. Continuous Improvement Drive automation, standardization, and system enhancement initiatives. Monitor and improve KPIs around transaction success rates, system availability, and issue resolution times. Required Qualifications Bachelor's or Master's degree in Information Technology, Computer Science, or related discipline. 7+ years of experience with QAD ERP (SE/EE), including deployment across multiple countries or business units. 7+ years of EDI experience, including X12, EDIFACT standards, mapping, and trading partner setup. Demonstrated success managing global, cross-functional technical teams. Strong understanding of enterprise manufacturing, supply chain, and financial workflows. Familiar with tools such as QXtend, QAD Automation Solutions, Dell Boomi, TrustedLink, or IBM Sterling. Experience with Progress 4GL, Unix/Linux, SQL, and system monitoring tools. Proficiency with Microsoft development technologies including .NET, Power Platform, and SQL Server. Excellent organizational and communication skills, with fluency in English (multilingual a plus). Preferred Qualifications Experience in regulated industries (e.g., automotive, life sciences, aerospace). Familiarity with Agile/SAFe methodologies and global change control processes. Certifications: PMP, ITIL, QAD Associate/Professional. What We Offer Lead systems that drive global manufacturing, logistics, and finance High-impact role with cross-border collaboration and influence Competitive compensation, global benefits, and professional development support Opportunity to shape the digital foundation of a growing global enterprise
    $118k-154k yearly est. 3d ago
  • Senior Human Resources Information Systems Analyst

    AAA Club Alliance 4.3company rating

    Information technology manager job in Wilmington, DE

    AAA Club Alliance is currently seeking a full-time Senior Human Resources Information Systems Analyst to join our team in Wilmington, DE. is hybrid and will require you to work on-site 3 days per week. The primary duties of the Senior Human Resources Information Systems Analyst are: Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues. Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions. Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system. Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance. Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation. Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting. Ensures accuracy of data through routine data audits and validation. Provides system mass update support via EIBs for all functional areas of Workday. Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets. Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations. Effectively translates user requirements into technical specifications. Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities. Uses industry standard best practices to develop and recommend human capital metrics reporting. Provides guidance (experience-based recommendations) to HR SMEs to support process improvements. Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations. Minimum Qualifications: Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology. 7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects. Workday configuration experience required. Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred. Advanced experience with the building and maintenance of calculated fields. Strong technical and working knowledge of HR systems, applications, theory and practice. Advanced proficiency with data conversion and mapping. Knowledge of Workday security administration and analytics strongly preferred. Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports. Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives. Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access. Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment. Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work. Relies on experience and judgment to plan and accomplish goals. Proven analytical and problem solving skills. At AAA, your success is our success. What we can offer you: The starting base compensation for this position is $78,436 TO $133,545. *The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* Comprehensive health benefits package. Up to three weeks of paid time off accrued during your first year. Annual Bonus Plan. 401(K) plan with company match up to 7%. Professional development opportunities and tuition reimbursement. Paid time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
    $78.4k-133.5k yearly 2d ago
  • Information Technology and ERP Project Manager

    Thomas Foods International, USA 3.5company rating

    Information technology manager job in Cherry Hill, NJ

    GENERAL PURPOSE OF THE ROLE: The ERP Project Manager will assist the ERP Lead with developing plans, design, and implementation of the Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) solution. The ERP Project Manager will participate in defining and managing deadlines, deliverables, resource management, and monitoring progress for the ERP/WMS solution. ERP Project Manager will work closely with the TFI USA ERP Core Project. This role would sit in our Cherry Hill office, 5 days a week onsite. DUTIES AND RESPONSIBILITIES: Use the required ERP configuration and analyze business requirements to drive the design and implementation of business processes Participate in configuration and design sessions of the TFI USA enterprise ERP and WMS systems Participate in TFI USA ERP trainings Facilitate UAT planning, preparation, and execution of agreed plan Assist with ERP data migration activities including facilitating validation reviews with SME's Update/Manage ERP project plan for implementation(s) Accurately estimate a variety of ERP project tasks Understand and establish ERP/WMS priorities Identify resource requirements and assign resources to activities Monitor performance of ERP project tasks Access and manage ERP project risks Ensure ERP project deliverables are completed on time Anticipate issues or conditions that may impact the original estimate or project budget Review and compile consultant reports and expenses Prepare ERP project progress updates, and document project changes Schedule and document project meetings Compile meeting minutes and project deliverables Participate as a key member of the TFI USA ERP Project Team Perform other duties within scope and abilities as assigned by management JOB REQUIREMENTS: Bachelor's degree in Information Technology or related field; or equivalent work experience Manufacturing Experience preferred At least 2 years of ERP / WMS experience and understanding of solutions/business processes Experience with NetSuite ERP preferred Experience with QSSI Powerhouse WMS Excellent verbal and written communication skills with ability to interface with all levels of the organization Must be able to prioritize and handle multiple activities simultaneously in a fast-paced environment, while maintaining a high level of detail and accuracy Great organization and time management skills Excellent analytical and problem-solving skills Experience in training users Extensive change management experience and knowledge Ability to read and understand Standard Operating Procedures (SOPs) and ensure compliance Understand and abide by all safety regulations as well as policies and procedure set forth by Thomas Foods International USA
    $68k-95k yearly est. 3d ago
  • IT Project Manager - Digital Technology Services

    Elevait Solutions

    Information technology manager job in Philadelphia, PA

    Senior IT Project Manager (PMP-certified) responsible for leading large, complex enterprise technology projects, including system implementations and upgrades. This role manages 8-15 team members, mentors junior project managers, and champions PMO standards. Requires 8+ years of IT project management experience, strong documentation and communication skills, and the ability to present project status to executive and hospital leadership.
    $82k-116k yearly est. 1d ago
  • Technical Manager - ITS Traffic Engineering

    Atkinsrealis

    Information technology manager job in Philadelphia, PA

    Why join us? AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey. We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs. By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven professionals like you to help shape what's next. Let's build the future-together. We are seeking a Technical Manager - ITS Traffic Engineering - to join our team in Philadelphia, PA or Edison, NJ. About Us AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most. How will you contribute to the team? * Staff Administration: With Technical Director, BU Managers and Project Managers, identifies current and future staffing availability based on technical and budgetary requirements of future workload and manpower projections. Recommends salary levels for new hires and initiates salary and position adjustment actions for staff, subject to senior management review and approval. Conducts semi-annual performance reviews and annual career planning sessions with direct reports. Provides staff with ongoing performance feedback and counsel to promote improved performance and career development. Helps staff identify and pursue technical and professional development activities consistent with their career development goals and work unit objectives/company needs. Ensures staff compliance with company policies and procedures. * Project Production and Management: Ensure appropriate staff allocation to projects in consideration of project schedules, budgets, key milestone dates and work products. Monitors and enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed throughout the operating unit. Reviews project QC plans and periodic QA compliance audits on current or recently completed projects. Assists staff in resolving problems concerning work with the various business units. * Technical Excellence: Maintains visibility and professional currency by actively participating in professional and civic organizations and encourages staff to do the same. Works with Practice and Technical Directors to design and implement development tracks for technical staff, with a focus on building technical excellence at all levels of the organization. * Marketing and Client Maintenance: May participate in pursuing new project opportunities for firm by maintaining contacts with current and prospective clients. * Contracts and Financial: May assist sales leads and project managers to staff new pursuits and contract negotiations. Approves purchase requests for capital items as specified in the Authorization Matrix. * Performs such other duties as the supervisor may from time to time deem necessary What will you contribute? * Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus. This level may be achieved by technical professionals or technical managers with 10 years of experience since B.S., with at least three of these years in positions with project management or supervisory responsibilities. * Professional registration in field of practice is required, if available, e.g., P.E., A.I.C.P., R.A., or R.L.A. What we offer at AtkinsRéalis: At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact. Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here Are you ready to expand your career with us? Apply today and help us shape something extraordinary. AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability Please review AtkinsRéalis' Equal Opportunity Statement here. AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Expected compensation range is between $190,000 - $240,000 annually depending on skills, experience, and geographical location. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
    $190k-240k yearly Auto-Apply 60d+ ago
  • Technical Manager - ITS Traffic Engineering

    AtkinsrÉAlis

    Information technology manager job in Philadelphia, PA

    Why join us? AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey. We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs. By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven professionals like you to help shape what's next. Let's build the future-together. We are seeking a Technical Manager - ITS Traffic Engineering - to join our team in Philadelphia, PA or Edison, NJ. About Us AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most. How will you contribute to the team? Staff Administration: With Technical Director, BU Managers and Project Managers, identifies current and future staffing availability based on technical and budgetary requirements of future workload and manpower projections. Recommends salary levels for new hires and initiates salary and position adjustment actions for staff, subject to senior management review and approval. Conducts semi-annual performance reviews and annual career planning sessions with direct reports. Provides staff with ongoing performance feedback and counsel to promote improved performance and career development. Helps staff identify and pursue technical and professional development activities consistent with their career development goals and work unit objectives/company needs. Ensures staff compliance with company policies and procedures. Project Production and Management: Ensure appropriate staff allocation to projects in consideration of project schedules, budgets, key milestone dates and work products. Monitors and enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed throughout the operating unit. Reviews project QC plans and periodic QA compliance audits on current or recently completed projects. Assists staff in resolving problems concerning work with the various business units. Technical Excellence: Maintains visibility and professional currency by actively participating in professional and civic organizations and encourages staff to do the same. Works with Practice and Technical Directors to design and implement development tracks for technical staff, with a focus on building technical excellence at all levels of the organization. Marketing and Client Maintenance: May participate in pursuing new project opportunities for firm by maintaining contacts with current and prospective clients. Contracts and Financial: May assist sales leads and project managers to staff new pursuits and contract negotiations. Approves purchase requests for capital items as specified in the Authorization Matrix. Performs such other duties as the supervisor may from time to time deem necessary What will you contribute? Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus. This level may be achieved by technical professionals or technical managers with 10 years of experience since B.S., with at least three of these years in positions with project management or supervisory responsibilities. Professional registration in field of practice is required, if available, e.g., P.E., A.I.C.P., R.A., or R.L.A. What we offer at AtkinsRéalis: At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact. Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here Are you ready to expand your career with us? Apply today and help us shape something extraordinary. AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability Please review AtkinsRéalis' Equal Opportunity Statement here. AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Expected compensation range is between $190,000 - $240,000 annually depending on skills, experience, and geographical location. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** Worker TypeEmployeeJob TypeRegular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
    $190k-240k yearly Auto-Apply 60d+ ago
  • Human Resource Information System Technology Manager

    Aaamidatlantic

    Information technology manager job in Wilmington, DE

    AAA Club Alliance is currently seeking a Human Resource Information System Technology Manager to join our team! This is a hybrid position located in Wilmington, Delaware. The hybrid work schedule is Tuesday, Wednesday and Thursday working on site. The primary duties of the HRIS Technology Manager are: Provides both strategic thought as well as hands-on support necessary to ensure the effective delivery of an integrated HR system. Serves as a project lead and liaison between HR, Payroll, Benefits and IT, facilitating system modification, interface development, problem resolution, development of accompanying documentation and system acceptance. Review HRIS reporting analytics and trending to make recommendations for future process enhancements. Ensures confidentiality and data integrity are maintained in the HRIS database, manages the design, development and testing of the HRIS and its on-going administration, monitors the annual HR information technology budget, requests for capital expenditures, hardware and software planning, and help desk for Human Resources associates. Define, prioritize and implement the HRIS product in the core areas of Security, Business Processes Custom Fields/Objects, Organizations, Integrations, Data Loads, General Updates and Overall Support. Manages integrations through collaboration with HR and other systems requiring data from HRIS, to include writing necessary scripts and integration files, full testing and implementation. Manages a team of the HRIS Analysts and/or Specialists in support of the reporting, integration, testing and implementation activities. Leads, directs and manages the personnel function of the department to include recruitment, hiring, and development of employees; performance management; recognition, etc. Ensure team is appropriately staffed and supported. Collaborate with HR SMEs to ensure the HRIS team and software solutions continue to meet the changing needs of each department. Creates and maintains system and process documentation to include report parameters, processes, data feeds, and integrations points as it relates to HRIS. Preferred Qualifications: Hands-on experience configuring Workday Business Processes. Expertise in managing Open Enrollment within the Benefits module. Strong troubleshooting skills for issues in the Payroll module and Advanced Compensation. Experience working with the Talent module for recruiting, succession and performance management. Ability to design and build complex reports in Workday, including advanced calculated fields and custom reporting solutions. Minimum Qualifications: Bachelor's degree in Computer Science, Business Management or other applicable field and 8-10 years of applicable experience with emphasis in HRIS. 3+ years of leadership or supervisory experience. Must have extensive Workday experience. Demonstrated ability to manage HRIS technology. Ability to analyze, identify and employ creative processes/practices that meet diverse business lines with the goal of “best-in-class” service. Hands-on experience configuring WD Business Processes, Time-Off plans, security, calculated fields, etc. Effective written and verbal communication skills to enable professional interaction with all levels of associates; including leading/participating on teams and committees. Excellent problem solving and troubleshooting abilities. Ability to lead, coach, and manage a team. At AAA, your success is our success. What we can offer you: A competitive salary commensurate with experience. Comprehensive health benefits package. Up to three weeks of paid time off accrued during your first year. Annual Bonus Plan. 401(K) plan with company match up to 7%. Professional development opportunities and tuition reimbursement. Paid time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Information Technology
    $108k-159k yearly est. Auto-Apply 14d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Thorndale, PA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $68k-97k yearly est. 13d ago
  • IT SUPPORT MANAGER BDCI

    The Honickman Companies

    Information technology manager job in Pennsauken, NJ

    Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements. Primary Responsibilities: Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems) Manage outsourced 1st level tech support vendor/team Develop and implement support processes that drive efficiency and scalability for the team Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance Oversee asset management process, drive improvements to efficiency and accuracy Support onboarding / off-boarding employees across all corporate systems Train, coach, and mentor IT support team Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues Assist end-users as needed in resolving software and hardware issues Required Experience and Education: 7+ years relevant experience, 3+ in a team leadership role Bachelor's Degree Required Skills/Knowledge: Previous help desk experience including supervisory roles Exceptional customer service skills with a problem-solving attitude Strong organizational and time management skills with the ability to prioritize and manage multiple tasks Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users Proven ability to document procedures, maintain asset records, and create knowledge base content Team leadership and mentoring associates; team player who can collaborate in a productive fashion Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications Experience managing Active Directory, group policies, and identity management processes Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity) Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent) Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.) We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.
    $95k-110k yearly 9d ago
  • IT SUPPORT MANAGER BDCI

    Honickman Affiliates, Ltd.

    Information technology manager job in Pennsauken, NJ

    Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements. Primary Responsibilities: Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems) Manage outsourced 1st level tech support vendor/team Develop and implement support processes that drive efficiency and scalability for the team Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance Oversee asset management process, drive improvements to efficiency and accuracy Support onboarding / off-boarding employees across all corporate systems Train, coach, and mentor IT support team Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues Assist end-users as needed in resolving software and hardware issues Required Experience and Education: 7+ years relevant experience, 3+ in a team leadership role Bachelor's Degree Required Skills/Knowledge: Previous help desk experience including supervisory roles Exceptional customer service skills with a problem-solving attitude Strong organizational and time management skills with the ability to prioritize and manage multiple tasks Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users Proven ability to document procedures, maintain asset records, and create knowledge base content Team leadership and mentoring associates; team player who can collaborate in a productive fashion Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications Experience managing Active Directory, group policies, and identity management processes Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity) Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent) Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.) We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.
    $95k-110k yearly Auto-Apply 53d ago
  • Senior Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services

    Information technology manager job in Philadelphia, PA

    Senior Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Senior Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $160,579.80 - $231,948.60 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $160.6k-231.9k yearly 60d+ ago
  • Data Center Manager

    Flexential

    Information technology manager job in Collegeville, PA

    The Data Center Manager (DCM) is responsible for the overall management, operation, maintenance, and budgeting of the Technical Assistance Center (TAC), as well as the electrical, mechanical, and HVAC systems within the assigned data centers. The DCM ensures mission-critical uptime, aiming for 100% reliability, and oversees compliance with all customer SLAs. This role also serves as a leader and technical resource for Data Center Technicians (DCTs), Assistant Data Center Managers (ADCM's), and Critical Infrastructure Engineers (CIEs), providing career development and coaching. The DCM will contribute to market efforts to improve operational effectiveness and efficiency while representing Flexential in a professional and technically proficient manner during interactions with customers, vendors, and internal teams. Key Responsibilities and Essential Job Functions: Facility Operations: Serve as the primary point of contact for 24x7 on-call facility operations, ensuring all critical systems are running optimally to support data center uptime goals of 100%. Mission-Critical Equipment Oversight: Oversee the operation, maintenance, and repair of all mission-critical systems and equipment, ensuring 100% uptime and strict compliance with customer SLAs. Budget Management: Manage the site budget, including staffing, maintenance, and repair costs, ensuring cost-effective operations without compromising service quality. Team Leadership and Mentoring: Lead and mentor a team of Assistant Data Center Managers, Engineers, and Technicians, promoting best practices, adherence to company policies, and ongoing professional development. Cross-Market Collaboration: Actively participate in regional and cross-market initiatives to drive operational improvements and greater business efficiencies. Policy Implementation: Ensure compliance with all company policies and procedures, ensuring all operational processes align with organizational goals. Technical Documentation: Read and interpret technical documents, such as blueprints, engineering specifications, and project plans, to ensure proper implementation of data center operations and infrastructure modifications. Operational Excellence: Identify operational constraints and propose and drive solutions to meet operational excellence objectives. Disaster Recovery Exercises: Oversee disaster recovery drills ("dry runs") to ensure the team is prepared for emergencies and system failures. Customer Order Provisioning: Supervise the provisioning of customer orders, including electrical modifications, ensuring safe work practices are maintained. Off-Hours Support: Assist with off-hours and weekend maintenance activities as required, ensuring continued operations and quick recovery from any unplanned outages. Reporting & Performance: Prepare detailed reports on TAC and critical infrastructure performance, customer space and power utilization, and other operational metrics. Method and Procedure Documentation: Develop, implement, and maintain Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for all maintenance and operational activities. Training and Development: Provide training for operations staff, including the creation and delivery of training materials to enhance team knowledge and efficiency. Facility Inspections: Conduct regular rounds of the facility to ensure equipment is functioning correctly and that the center is aesthetically maintained to a high standard. Customer Engagement: Lead customer tours of the data center, showcasing the infrastructure and providing insight into its operations. Monitoring & Alerting Systems: Configure and manage monitoring and alerting systems for critical equipment, ensuring early detection and response to potential issues. Other Duties: Perform other duties as assigned by management to support operational efficiency and customer satisfaction. Customer Support Responsibilities: Customer Support: Provide proactive and responsive support to the Flexential customer base, resolving or escalating issues in a timely and professional manner. Troubleshooting and Documentation: Troubleshoot and document technical issues through the Flexential ticketing system, ensuring adherence to internal support procedures and standards. Routine Maintenance: Responsible for the routine execution of maintenance tasks, including generating customer reports, performing system updates, and managing backup services. Service Delivery Audits: Ensure all customer Service Delivery Audit preparations are completed on time, ensuring compliance with renewal deadlines and customer expectations. Required Qualifications: Education: Associate's degree or 5+ years equivalent experience in a relevant field. Management and Soft Skills: Extensive training in management, soft skills, and emotional intelligence to effectively lead and develop teams. Technical Expertise: At least 3 years of experience in root cause analysis, troubleshooting, and problem-solving within a critical infrastructure environment. Critical Infrastructure Knowledge: Proven experience in the operation and maintenance of critical data center infrastructure, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDUs, chillers, pumps, air handling units, and CRAH units. Additional Experience: Relevant military experience or applicable trade certifications are a plus. Preferred Qualifications: Certifications: Electrical or mechanical certifications or an associate's degree (or higher) in a relevant engineering discipline. Experience in Data Centers: A minimum of 5 years working in data centers with a focus on building and equipment operations. Leadership: 3+ years prior management or supervisory experience of a team environment preferred Leadership Development: Ongoing engagement in leadership, management, and emotional intelligence training to foster personal and team growth. Technical Competence: Proven ability to meet or exceed technical and functional depth in critical infrastructure systems and data center operations. Physical Requirements: Ability to sit for extended periods of time Walk or Stand for 50% of the time Moderate or advanced keyboard usage Lift 50 lbs. Travel 5% of the time Base Pay Range: Annualized salary range offered for this position is estimated to be $107,000 - $125,000. However, the actual pay range depends on each candidate's experience, location, and qualifications. Variable Pay: Discretionary annual bonus, based on personal and company performance. #LI-Onsite This position has the following safety hazards: ☒ Chemical ☒ Electrical ☒ Ergonomics ☒ Climb ladders ☒ Mechanical lift ☒ Noise ☒ Temperature Extremes ☒ Trip/Fall ☒ Driving (must possess valid driver's license and insurance) Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today! Benefits of working at Flexential: • Medical, Telehealth, Dental and Vision • 401(k) • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) • Life and AD&D • Short Term and Long-Term disability • Flex Paid Time Off (PTO) • Leave of Absence • Employee Assistance Program • Wellness Program • Rewards and Recognition Program Benefits are subject to change at the Company's discretion. Flexential participates in the E-Verify program. Please click here for more information. EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $107k-125k yearly Auto-Apply 2d ago
  • IT Security Operations Administrator

    City of Philadelphia, Pa 4.6company rating

    Information technology manager job in Philadelphia, PA

    The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play. Job Description The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required. The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings. Essential Functions Security Operations Management * Follow documented information security policies, processes, and procedures. * Document new information security processes and update existing information security. * Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT). * Administer and maintain end user accounts, permissions, and access rights. * Manage connection security for local area networks and DPH web sites. * Manage and ensure the security of databases and data transferred both internally and externally. * Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities. * Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps. * Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution. * Research information security topics, tools, techniques, and threats as directed. * Serve as an information security resource on DPH IT projects. * Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations. * Actively promote a customer-oriented approach to maintain a secure DPH network. * Know how to find answers. Understand available tools and resources to determine correct answers to security issues. Relationship Management * Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams. * Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems. * Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT. * Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction. Competencies, Knowledge, Skills, and Abilities * Extensive experience with information, network, and application security concepts, methodologies, and processes * Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools. * Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools. * Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. * Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills. * Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. * Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered. Additional Information Salary Range: $90,000-$100,000 Salary cannot exceed $100,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************
    $90k-100k yearly 60d+ ago
  • IT Application Analyst

    Coherent 4.6company rating

    Information technology manager job in Philadelphia, PA

    Join our IT Business Applications team as a functional and technical Subject Matter Expert (SME) for Business Application Solutions. This role includes supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools. You will play a key role in driving operational excellence and contributing to the enhancement of our business systems. Primary Duties & Responsibilities Service Delivery and Operations Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems. Communicate with external vendors as necessary to coordinate resolution of open support issues. Adheres to department standards/Procedures/Policies and complies with legal and regulatory requirements System Requirements Analysis Develops a thorough knowledge of manufacturing system requirements and business processes Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology Participates in the design and implementation of business process change Project Management Develop and manage project plans to effectively implement information technology solutions, indicating significant milestones Determine resource needs to complete project Meet project schedules/milestones. Complete project deliverables according to department standards Effectively communicate project expectations with team members and project stakeholders. Proactively identify, communicate and resolve project issues Education & Experience B.S. Information Science or related field Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred). Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred Skills Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred. Knowledge of key BI and analytics concepts and technologies. Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries. Demonstrated experience in the support and/or implementation of business application software packages. Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm. Excellent verbal and written communication skills; ability to communicate effectively with end-users and management. Demonstrated problem-solving and work prioritization skills. Balances business and technical issues in decision making. Able to identify and assess alternatives, make decisions and communicate the process and logic Must be both team-oriented and self-motivated. Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential Working Conditions Job operates in a professional office environment Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Work in a cubicle area - must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day. Work in a private office Noise level - Usually moderate Physical Requirements Standing. Particularly for sustained periods of time. 50 - 75% of the time. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Reaching. Extending hand(s) and arm(s) in any direction. Use hands/fingers to type/handle. Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Grasping. Applying pressure to an object with the fingers and palm. Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Kneeling. Bending legs at knee to come to a rest on knee or knees. Crouching. Bending the body downward and forward by bending leg and spine. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus. Safety Requirements All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards. Quality and Environmental Responsibilities Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System. Culture Commitment Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.: Integrity - Create an Environment of Trust Collaboration - Innovate Through the Sharing of Ideas Accountability - Own the Process and the Outcome Respect - Recognize the Value in Everyone Enthusiasm - Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."
    $83k-108k yearly est. Auto-Apply 60d+ ago
  • IT Support

    Artech Information System 4.8company rating

    Information technology manager job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Position: IT Support Location: Philadelphia, PA Duration: 3+months This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and Implementation information, its supporting systems and processes and the users who consume it. As such, this position will work primarily, but not exclusively, with Micros Simphony and other interfaced systems in support of Aramark's critical POS mission. Ideal candidates will have the opportunity to support these systems and users of afore mentioned systems, while working within and independently. - Micros item and menu management - Enterprise support (level 1 and 2), data management - Interface with Aramark operational teams, their clients / customers and vendors - Project work and documentation - Special projects as assigned Qualifications pos exp Additional Information For more information, Please contact Shubham ************ shubham DOTsATartechinfoDOTcom
    $47k-77k yearly est. 60d+ ago
  • IT Security Operations Administrator

    Philadelphia International Airport

    Information technology manager job in Philadelphia, PA

    The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play. Job Description The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required. The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings. Essential Functions Security Operations Management * Follow documented information security policies, processes, and procedures. * Document new information security processes and update existing information security. * Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT). * Administer and maintain end user accounts, permissions, and access rights. * Manage connection security for local area networks and DPH web sites. * Manage and ensure the security of databases and data transferred both internally and externally. * Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities. * Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps. * Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution. * Research information security topics, tools, techniques, and threats as directed. * Serve as an information security resource on DPH IT projects. * Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations. * Actively promote a customer-oriented approach to maintain a secure DPH network. * Know how to find answers. Understand available tools and resources to determine correct answers to security issues. Relationship Management * Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams. * Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems. * Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT. * Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction. Competencies, Knowledge, Skills, and Abilities * Extensive experience with information, network, and application security concepts, methodologies, and processes * Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools. * Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools. * Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. * Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills. * Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. * Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered. Additional Information Salary Range: $90,000-$100,000 Salary cannot exceed $100,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? * We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities * We offer Comprehensive health coverage for employees and their eligible dependents * Our wellness program offers eligibility into the discounted medical plan * Employees receive paid vacation, sick leave, and holidays * Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ****************************************************** Job Location Google Maps requires functional cookies to be enabled
    $90k-100k yearly 60d+ ago
  • Senior Director, IT Strategy, Operations & Execution

    Vertex 4.7company rating

    Information technology manager job in King of Prussia, PA

    The Senior Director, IT Strategy, Operations & Execution serves as the VP, OCIO's right hand in executing the enterprise IT and Digital Business Services (DBS) strategy and operating model. This leader drives IT governance, financial and supplier performance, strategic execution, and transformation management. The role oversees IT strategy execution, financial planning & analysis, chargebacks, value realization, the Strategic Response Team (SRT), IT post-merger Integration Management Office (IMO), vendor/supplier governance, and the Enterprise Architecture Review Board (EARB). This position is accountable for building and leading the Strategy Execution Office, managing enterprise-wide performance tracking, and orchestrating transformation initiatives across DBS. The Senior Director also leads organizational redesign, global sourcing models (onshore/GCC), and portfolio governance to ensure disciplined execution, enterprise alignment, and measurable business value. Critically, this leader brings AI literacy and digital fluency to accelerate operational efficiency, optimize execution, and scale value realization through emerging technologies and innovation frameworks. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Strategic Execution & Governance Act as trusted advisor and execution partner to the VP, OCIO in delivering the DBS strategy and target operating model. Manage OCIO cadence, governance frameworks, and enterprise reporting. Build and lead the Strategy Execution Office, ensuring discipline, transparency, and alignment to corporate objectives. Oversee the Enterprise Architecture Review Board (EARB). Direct board-level reporting, initiative tracking, and cross-functional alignment. Financial & Vendor Performance Own DBS budget, chargeback model, and financial performance. Drive transparency, accountability, and measurable value realization across IT/DBS initiatives. Govern supplier performance and oversee major vendor contracts (Accenture, BCG, Salesforce, Workday, etc.). Establish strategic supplier management and proactive optimization practices. Transformation Leadership Lead organizational redesign and modernization of GCC/onshore sourcing models. Oversee IT Transformation Management staff and the DBS GCC Coordination Office. Drive portfolio governance, escalation management, and enterprise readiness. Ensure effective change management and transformation orchestration. Innovation & AI Establish an Innovation Pipeline Framework to prototype, validate, and scale new capabilities. Embed AI, machine learning, and automation into business processes and decision-making. Partner with IT and business leaders to identify and deliver opportunities that enhance efficiency, financial optimization, and enterprise agility. People Leadership Build and mentor a high-performing Strategic Operations team, including senior managers, analysts, and GCC resources. Provide leadership development, workforce enablement, and succession planning. Foster engagement, retention, and workforce growth aligned to enterprise priorities SUPERVISORY RESPONSIBILITIES: Directly manage senior managers and analysts across Strategic Operations, Financial Management, Strategic Suppliers, GCC Coordination, and PMI Office. Oversee dotted-line resources across financial management, workforce development, and GCC delivery. Provide coaching, mentorship, and leadership development to ensure execution excellence. KNOWLEDGE, SKILLS AND ABILITIES: Proven ability to lead large-scale IT and enterprise transformations. Strong financial acumen with experience managing budgets, chargebacks, and vendor contracts. Deep knowledge of IT operating models, governance, sourcing, and portfolio management. AI literacy with ability to assess, apply, and govern emerging technologies. Excellent interpersonal and communication skills with ability to influence at senior levels. Strong leadership presence, execution discipline, and results orientation. EDUCATION AND TRAINING : Bachelor's degree in Computer Science, Information Systems, Business, or related field (Master's preferred). 15+ years of experience in IT, Strategic Operations, or related leadership roles. 7+ years in executive leadership roles driving enterprise transformation and operational execution. Demonstrated track record managing global teams, vendor governance, and enterprise change initiatives. Other Qualifications: The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners. Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough. Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay Transparency Statement: US Base Salary Range: $227,500.00 - $295,700.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements .
    $227.5k-295.7k yearly Auto-Apply 60d+ ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Easttown, PA?

The average information technology manager in Easttown, PA earns between $83,000 and $168,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Easttown, PA

$118,000

What are the biggest employers of Information Technology Managers in Easttown, PA?

The biggest employers of Information Technology Managers in Easttown, PA are:
  1. ARKA Group, L.P
  2. Sompo International
  3. WTW
  4. WTW External
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