Help Desk Manager
Information technology manager job in Charlotte, NC
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Role Description
This is a full-time on-site role for a Help Desk Manager located in Charlotte, NC. The Help Desk Manager will oversee and coordinate the day-to-day activities of the help desk team to ensure efficient and effective IT support. Responsibilities include managing help desk staff, resolving technical and customer service issues, monitoring key performance indicators, and implementing tools and processes to enhance service quality. Collaboration with teams to identify improvement opportunities and training the help desk team will also be key aspects of this role.
Qualifications
Proficiency in Technical Support and Troubleshooting for hardware, software, and network-related issues
Strong skills in Help Desk Support and Customer Service to ensure a seamless user experience
Experience in maintaining Customer Satisfaction through effective communication and problem resolution
Proven ability to manage and lead a team, including delegating tasks and performance management
Strong analytical, problem-solving, and decision-making abilities
Bachelor's degree in Computer Science, Information Technology, or a related field
Relevant certifications (e.g., ITIL, CompTIA A+) are a plus
IT Manager
Information technology manager job in Charlotte, NC
The IT Manager of Infrastructure & Security is responsible for leading, managing, and maintaining the organizations hardware, networks, and core infrastructure systems in a secure, high-availability, and scalable manner. This role focuses exclusively on infrastructure and security (not business software or application development). The person in this role ensures robust, resilient, and secure operations that support all business functions.
Key Responsibilities
Oversee the design, deployment, and maintenance of all physical and virtual infrastructure, including servers, storage, network devices (switches, routers, firewalls), and datacenter equipment (racks, UPS, cooling)
Manage procurement, setup, configuration, and lifecycle (installation, maintenance, replacement) of hardware assets
Ensure redundant and fault-tolerant architecture (failover, clustering, backups)
Oversee virtualization (e.g., VMware, Hyper-V) and/or containerization infrastructure (if applicable)
Manage connections to cloud infrastructure (if hybrid environment) or network links (VPNs, WAN links, MPLS, direct circuits)
Monitor and tune system performance; capacity planning and forecasting
Coordinate with power, cooling, and facilities teams for data center environment
Network & Connectivity
Design, implement, and maintain LAN, WAN, wireless, and remote access infrastructure
Configure and manage network security devices (firewalls, IDS/IPS, VPNs)
Ensure high availability, resilience, and load balancing of network services
Monitor network traffic, detect anomalies, address congestion or performance bottlenecks
Maintain network diagrams, documentation, and change logs
Security & Compliance
Define, implement, and enforce infrastructure and network security policies and best practices
Manage firewall rules, intrusion detection/prevention, vulnerability scanning, security audits, and patch management
Oversee system hardening and secure baseline configurations for servers, network devices, and hardware
Lead threat detection, incident response, and forensic investigations when infrastructure is implicated
Ensure compliance with regulatory or industry security standards (e.g., PCI, HIPAA, GDPR, ISO 27001) as applicable
Work with external security vendors or auditors on penetration tests, security assessments, and remediation plans
Backup, Disaster Recovery & Business Continuity
Develop, manage, and test backup, restore, and disaster recovery strategies (offsite backups, replication)
Establish and validate recovery time objectives (RTO) and recovery point objectives (RPO)
Plan and execute infrastructure failover and disaster recovery exercises
Ensure ongoing data integrity, redundancy, and availability
Leadership & Collaboration
Lead and mentor infrastructure / operations staff and contractors
Collaborate with software and business systems teams to ensure infrastructure meets their needs (even though you don???t own those systems)
Serve as the escalation point for infrastructure outages, performance issues, or security incidents
Maintain vendor relationships (hardware vendors, network providers, security tool vendors)
Define budgets, forecasts, and capital expenditures for infrastructure-related investments
Produce regular reports on infrastructure health, security posture, capacity, and performance
Documentation & Standards
Maintain up-to-date documentation (network diagrams, infrastructure inventories, configurations, troubleshooting guides)
Define and enforce infrastructure change control, patch, and maintenance windows
Set standards for naming conventions, IP schemes, hardware configurations, and standard operating procedures
Required
Qualifications & Experience
Bachelor???s degree in Computer Science, Information Systems, Engineering, or equivalent experience
7+ years of experience in IT infrastructure, network, or systems operations
3+ years of direct leadership/management experience
Strong hands-on experience with servers, storage systems, network devices (routers, switches, firewalls), virtualization, and datacenter operations
Deep knowledge of networking protocols (TCP/IP, OSPF, BGP, VLANs, MPLS, VPNs, etc.)
Proven experience in infrastructure security, firewalls, IDS/IPS, network segmentation, vulnerability management
Experience with backup, replication, disaster recovery planning, and execution
Familiarity with cloud connectivity or hybrid infrastructure setups
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication skills (verbal, written) and ability to interface with non-technical leadership
Preferred
Certifications such as CISSP, CISM, CCNP / CCIE, VMware VCP, or similar
Experience with infrastructure as code, automation tools (Ansible, Terraform)
Prior experience operating in regulated industries or compliance frameworks
Experience with hybrid or multi-cloud setups
Experience with monitoring, alerting, logging (e.g. Nagios, Zabbix, Prometheus, ELK, Splunk)
Key Performance Indicators (KPIs) / Metrics
Infrastructure uptime / availability (percentage)
Mean time to restore (MTTR) for outages
Number / severity of security incidents tied to infrastructure
Patch compliance / vulnerability remediation metrics
Capacity utilization vs headroom
Number of successful DR test recoveries
Infrastructure costs vs budget
Working Conditions
May require occasional off-hours or weekend support for planned maintenance or emergency issues
May require physical presence in data centers or server rooms
On-call rotation for critical infrastructure support
“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,
EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type
of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by
law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”
“Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance”
IT Systems Manager - Media & Sports Data - Windows + MacOS
Information technology manager job in Charlotte, NC
My client, a multi-award-winning provider of marketing and sports data services is seeking an experienced and forward-thinking IT Manager to lead global IT operations. This role will oversee system administration, Corporate IT, and SaaS management across all regions, ensuring the technology ecosystem supports a high-performing, hybrid & remote workforce. The successful candidate will play a pivotal role in enhancing the digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity, all while maintaining robust security and reliability.
As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure the IT environment scales with the business.
Responsibilities:
Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments.
Manage and optimise SaaS subscriptions, including budgeting, forecasting, and vendor relationship management.
Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency.
Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams.
Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems.
Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements.
Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects.
Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence.
Identify and evaluate emerging technologies that support business growth and digital transformation.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of progressive experience in IT management, system administration, or infrastructure leadership in a global organisation.
Must have experience with both windows & mac OS experience.
Must have Azure cloud experience.
Proven experience managing SaaS portfolios, systems integrations, and IT budgets.
Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency.
Experience leading IT operations in a remote-first or hybrid environment.
Solid understanding of IT infrastructure, networking, and cybersecurity principles.
Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams.
Excellent communication, leadership, and problem-solving skills.
Perks & Benefits:
Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day
Information Technology Manager
Information technology manager job in Charlotte, NC
Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands - including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and Freebets.com.
In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners.
As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field - most recently winning Affiliate of the Year at the 2025 EGR Operator Awards.
Are you ready to take the next step in your career?
Gambling.com Group is seeking an experienced and forward-thinking IT Manager to lead our global IT operations. This role will oversee system administration, Corporate IT , and SaaS management across all regions, ensuring our technology ecosystem supports a high-performing, remote-first workforce.
The successful candidate will play a pivotal role in enhancing the Group's digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity - all while maintaining robust security and reliability.
As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure our IT environment scales with the business.
Responsibilities
Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments.
Manage and optimize SaaS subscriptions, including budgeting, forecasting, and vendor relationship management.
Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency.
Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams.
Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems.
Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements.
Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects.
Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence.
Identify and evaluate emerging technologies that support business growth and digital transformation.
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field
5+ years of progressive experience in IT management, system administration, or infrastructure leader in a global organization.
Proven experience managing SaaS portfolios, systems integrations, and IT budgets.
Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency.
Experience leading IT operations in a remote-first or hybrid environment.
Solid understanding of IT infrastructure, networking, and cybersecurity principles.
Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams.
Excellent communication, leadership, and problem-solving skills.
Perks & Benefits
Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day
To apply, visit our careers page: *********************************************************
Infrastructure Manager
Information technology manager job in Charlotte, NC
Infrastructure Manager - FTE - $150-160k - HYBRID CHARLOTTE
Seeking an experienced Infrastructure Engineer that has 2-5 yrs of management experience OR a Sr./Lead Engineer ready to take the next step. You will be responsible for our IT infrastructure operations that combines hands-on technical expertise with leadership responsibilities. You should have previous experience ensuring the reliability, security, and scalability of our organization's systems, networks, and cloud environments.
Technical skills include: Solid experience in AWS, Cloud Networking, IaaS, IAM and Intune is required.
Information Technology Technician
Information technology manager job in Charlotte, NC
Dispatch Technician
Fully Onsite + Travel
Rate:
$40/hr + parking/mileage reimbursement
PART-TIME Contract
(On call/ As needed)
Hours are not guaranteed week by week as break/fixes are hard to forecast.
Usual shifts will be when the site is closed for the day, meaning early morning or late night shifts.
Interview and Onboarding Requirements
15-20 min Intro Phone Call with Agency Recruiter
15-30 min 2nd Round Video Call with Agency Recruiter
15-minute Final Round Video Call with Agency Account Executive
Offer / Onboarding - including a background check and drug screening
Multi-step paid virtual training, prior to starting
REQUESTED COMPETENCIES
1-3 years of related experience with installation and servicing (i.e. Basics for On-Site Repair)
Must have strong knowledge of electronic and mechanical assemblies (i.e. General Contractor or machinist experience, etc.)
Excellent troubleshooting skills, and excellent written/verbal communication skills. Can navigate various system modalities independently
Can diagram assemblies and systems readily
Strong computer skills/knowledge specifically with Windows 10 environment or earlier (see: Skills in Windows )
Availability conditions; training schedule and dispatches
REQUIREMENTS
1-3 years minimum professional experience in related field
Experience providing technical servicing for related technology and/or products or services
Familiarity with remote desktop or virtual desktop systems
Familiarity with learning management system navigation (includes eLearning)
Candidate must be comfortable acquiring their own tools for this position
3/16 T-Handle, 3/8' Drive set, 4ft level, Digital Angle Guage, Fiber Cleaner, Hex Set, Mallet, Metal T-Square Ruler, Micro Cutter, Non-Contact Voltage Tester, POE tester, Precision Driver Set,Safety Glasses, USB meter, Voltage Meter, Wire Cutters, Wire Stripper
ABOUT EIGHT ELEVEN:
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
IT Project Manager - Infrastructure (Contract) | $60-$65/hr.
Information technology manager job in Charlotte, NC
Role: IT Infrastructure Project Manager
Employment Type: Contract (6-12 month duration)
About the Opportunity
If you're a driven, solutions-oriented project manager who enjoys leading meaningful, high-impact initiatives, we'd love to hear from you.
WorkForce Unlimited is looking for a skilled IT Project Manager with deep infrastructure expertise. In this role, you will oversee complex, high-visibility infrastructure efforts, partnering with technical teams, business leaders, and external vendors. If you thrive in a dynamic environment, enjoy solving meaningful challenges, and want to contribute to impactful modernization efforts, this is a great opportunity to make your mark.
What You'll Do
Lead the planning, initiation, and execution of complex and/or multiple IT infrastructure projects.
Facilitate smooth project and program execution by ensuring quality, completeness, tracking, and reporting of work across all stakeholders.
Develop and maintain project documentation including charters, schedules, risk and communication plans, budgets, and gate reviews.
Partner with team members and leadership to secure required resources and funding.
Coordinate blended client/vendor project teams and foster collaborative working relationships.
Conduct analysis to monitor actual vs. planned performance and identify variances.
Manage project closing activities, including operational transition planning and execution.
Serve as a trusted advisor and project champion, delivering predictable and repeatable results.
Balance structure with adaptability-using the right level of process to keep projects efficient and effective.
Engage with end users to understand use cases, challenges, and opportunities for improvement.
Provide consistent status updates and maintain metrics to ensure transparency and alignment.
Ensure all project work complies with relevant audit and regulatory requirements.
What You Bring
Technical Qualifications
7+ years of IT Project Management experience with a proven history of delivering multiple simultaneous projects.
Experience leading large-scale infrastructure initiatives such as acquisition integrations, data center migrations, decommissioning efforts, server builds, cloud solutions, network and storage implementations, and office openings/relocations.
Strong facilitation skills with the ability to guide effective cross-functional discussions.
Proficiency with Project and Portfolio Management tools (e.g., MS Project, SharePoint).
General Qualifications
Deep understanding of requirements gathering and testing processes.
Strong Excel skills and ability to analyze complex data.
Highly organized with exceptional attention to detail.
Excellent written and verbal communication skills.
Ability to manage competing priorities while anticipating and mitigating risks.
Collaborative team mindset with the ability to work effectively across technical and business groups.
A proactive, customer-focused approach-always anticipating needs and solving issues before they arise.
Education & Credentials
Bachelor's degree required (B.A. / B.S.).
PMP certification preferred.
Benefit Summary
Competitive Compensation: Earn $60-$65/hr. while contributing to transformative organizational change.
Benefits: Medical, dental, and vision coverage
Growth Opportunities: Expand your technical and project management expertise with complex, enterprise-level projects.
Technical Program Manager
Information technology manager job in Charlotte, NC
Job Title: Technical Program Manager
Contract
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Must Have:
• DBA Skill (Anyone of Oracle, SQL Server, Sybase, DB2 )
• Team Management
• Stakeholder Communications
Job Description/ Responsibilities
• Need a strong techno manager with DBA skill. Candidate must have strong knowledge and hands-on DBA skill in Oracle/PostgreSQL.
• Must be able to understand customer requirements, plan efforts, assign, track and report the progress with Customer and Management.
• Must be strong in communication and presentation. Self-motivated to work on challenging environment to bring stability to the DBA program.
• Focus on implementing automation.
• Should have technically managed 30-40-member team in India and US.
• Should be willing to go beyond miles to deliver the requirement on-time.
• Risk planning, mitigation skills are needed
• The role is to manage the DBA team's priorities, tracking, and deliverables
• The person should coordinate all database-related projects, track progress, assign priorities, and report on deliverables, acting as a single point of contact for database work.
• The role does not require to do hands-on DBA work but needs someone with database experience who can understand technical details and manage a large team (about 50 people). (Vendors)
• The person should be able to sift through technical information, ensure accurate reporting, and escalate issues as needed, but final decision-making remains with client Manager.
• The manager should track incidents, ensure root cause analyses are completed, and keep all deliverables on schedule, without being involved in day-to-day incidents.
• The ideal candidate is a former SME with hands-on experience who has transitioned to a management role in the last 5-10 years.
📩 Apply today or share profiles at ****************************
Data Science & AI Manager
Information technology manager job in Charlotte, NC
Data Science & AI Manager - Healthcare
Key Responsibilities
Agentic AI Strategy & System Orchestration
Lead the strategy, architecture, and implementation of agentic AI systems for Healthcare Digital.
Design and manage MCP servers that provide structured, secure tool access for AI agents across platforms including meal ordering, food production, and EVS task management.
Build multi-agent systems with clear roles-e.g., planning agents, QA agents, data-retrieval agents, and operational copilots-that collaborate to support healthcare workflows.
Develop governance and routing layers that enable AI agents to safely execute tasks, call tools, generate recommendations, and interact with structured operational data.
Product Intelligence & Embedded AI Agents
Integrate agent-driven capabilities into Healthcare Digital's platforms:
Patient Meal Ordering: agentic nutrition checks, dietary rule enforcement, personalized recommendations.
Food Production: prep-planning agents, demand forecasting agents, and waste-reduction optimization loops.
EVS Task Management: task-ranking agents, routing agents, and real-time environmental monitoring copilots.
Build AI copilots for associates and managers that support decision-making, reduce administrative load, and automate repetitive tasks.
Ensure AI agents interact seamlessly with UI workflows, APIs, product logic, and underlying data systems.
Operational Data Science & Automation
Build and deploy predictive models that feed agent decision-making, including:
Meal demand forecasting
EVS task prediction and prioritization
Labor and staffing optimization
Anomaly detection for operational issues
Integrate model outputs with MCP-based agents to create closed-loop automation-agents that both detect and act, not just analyze.
Translate findings into usable insights, dashboards, and operational recommendations for field teams.
Leadership & Cross-Functional Collaboration
Coach and mentor a team of data scientists, ML engineers, and AI engineers focused on agent development and MCP integration.
Partner with Healthcare Leadership (Culinary, EVS, Clinical Nutrition, Operations) to drive AI adoption and prioritize high-value opportunities.
Collaborate with IT, and enterprise AI teams to align on architecture, security, and platform standards.
Communicate complex AI and agent-based system concepts to non-technical stakeholders in clear, practical language.
Data, Governance & Responsible AI
Ensure all AI and agent systems adhere to governance frameworks, including privacy, compliance, and HIPAA.
Establish monitoring, auditability, and retraining workflows for both models and agents.
Implement agent safety controls, including sandboxed tool access, role-based permissions, and fallbacks for critical tasks.
Qualifications
Required
Bachelor's degree in a relevant field
or equivalent professional experience
.
6+ years of experience in data science, AI engineering, or applied ML, including 2+ years of team leadership or technical management.
Hands-on experience building agentic AI systems, including:
Multi-agent workflows
Tool-using agents
Planning/monitoring agents
Strong experience with MCP servers or similar agent integration frameworks (e.g., LangChain tools, AutoGen, OpenAI tool calling).
Proficiency in Python, SQL, ML frameworks (PyTorch, TensorFlow, scikit-learn).
Experience with cloud data and compute platforms (Azure, Databricks, AWS, or GCP).
Strong understanding of LLMs, RAG pipelines, structured tool protocols, and knowledge graph integration.
Excellent communication, stakeholder partnership, and product-oriented thinking.
Preferred
Experience with healthcare, foodservice, hospitality, or operational environments.
Familiarity with IoT data streams, workforce management systems, or real-time task operations.
Background in optimization, reinforcement learning, or continuous planning agents.
Senior Manager, Network Architecture
Information technology manager job in Spartanburg, SC
My client is looking for a Network Infrastructure Manager to lead IT infrastructure operations, including network, cloud, and data center environments. This is a hands-on leadership role focused on ensuring stability, security, and scalability while driving innovation and operational excellence.
What You'll Do:
Oversee network services (LAN, WAN, VPN, wireless) and cloud environments (AWS, Azure).
Manage a team of network engineers
Implement security best practices and ensure compliance with industry standards.
Lead major infrastructure projects, upgrades, and optimizations.
Collaborate across departments to deliver strategic IT solutions.
What We're Looking For:
8+ years of IT infrastructure management, with 5+ years leading technical teams.
Deep expertise with Cisco networks, Palo Alto firewalls, F5 load balancers, and cloud platforms.
Strong project management skills and a passion for innovation.
Relevant certifications (CCNA, AWS, VMware, etc.) are a plus!
Why Join Us?
Work with cutting-edge technologies.
Make a real impact on the organization's growth and tech evolution.
Be part of a forward-thinking, high-performing IT team.
Information Technology Security Manager
Information technology manager job in Fort Mill, SC
CULTURE SNAPSHOT:
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘
Furnishing Life's Best Memories'
. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE:
The IT Security Manager reports directly to the VP of IT/BI and is part of the IT/BI Department. The IT Security Manager is responsible for safeguarding the organization's digital assets by managing and monitoring, detecting, and responding to security threats. This role involves conducting risk assessments, managing incident responses, and implementing security protocols to ensure the integrity, confidentiality, and availability of enterprise systems and data.
DAY IN THE LIFE AS THIS MEMORY MAKER:
Monitor security networks and systems for breaches or suspicious activity.
Respond to security incidents and conduct thorough investigations.
Perform vulnerability assessments and penetration testing.
Develop and implement security measures and protocols.
Analyze security alerts and determine appropriate response actions.
Collaborate with IT teams to ensure secure system configurations.
Prepare regular security reports for management.
Conduct security awareness training for staff.
Lead and manage security-related projects and initiatives.
WHAT YOU'LL NEED TO SUCCEED:
Bachelor's degree in Computer Science, Information Technology, or related field.
5+ years of experience in cybersecurity or related roles.
3+ years of Information Technology Management or related field
Certifications such as CISSP, CISM, CEH, or GIAC preferred.
Strong understanding of cybersecurity frameworks (e.g., NIST, ISO-27001, PCI-DSS).
Experience with SIEM, IDS/IPS, firewalls, and endpoint protection tools.
Excellent analytical, problem-solving, and communication skills.
Ability to lead security-related projects and initiatives.
Clearly convey ideas, expectations, and feedback to teams, ensuring transparency and alignment across all levels.
Build strong relationships and a positive work culture.
Address and resolve conflicts within the team, mediating differences and finding mutually beneficial solutions.
Inspire and encourage team members, fostering a sense of purpose and driving performance toward shared goals.
Respond to change with flexibility and a positive outlook, guiding teams through transitions and unforeseen challenges.
Distribute tasks effectively based on team strengths, ensuring optimal workload balance and empowering others to take ownership.
Mentor and provide constructive feedback to help team members grow, enhancing their skills and career development.
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at a time.
WORK SCHEDULE OUTLINED ON SITE, HYBRID, REMOTE WITH EXPECTATIONS
Ability to work independently, as well as, in a collaborative team environment within an office setting.
Physical requirements such as extended periods of sitting and computer use may be required.
Physical requirements such as extended periods of standing may be required.
Ability to communicate effectively verbally, in writing, and/or electronically.
Ability to use logical reasoning for simple and complex problem solving.
Travel up to 20% of your time.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS & BENEFITS:
Salary Range based on background, skill, and experience
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
Manager, Data Center & Infrastructure
Information technology manager job in Charlotte, NC
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Data Center & Infrastructure Manager to join our Cloud & Compute Platforms team in our Charlotte, North Carolina office. Relocation Assistance may be provided.
As a Data Center & Infrastructure Manager you'll move Pacific Life, and your career, forward playing a critical role in supporting Pacific Life's growth and technology modernization. You will fill a new role that sits on a team of 29 people in the Pacific Life Technology division. Your colleagues will include fellow infrastructure professionals. Reporting directly to the Director, you will oversee the day-to-day operations of our data center, computing platform, server, storage, and cloud infrastructure. You will lead a team of professionals, ensuring high availability, efficiency, and security, while executing on the strategic vision set by the Director and executive leadership.
How you'll help move us forward:
* Execute the operational roadmap for data center operations, ensuring alignment with business and IT objectives as defined by the Director.
* Lead and mentor a team of infrastructure platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement.
* Oversee capacity planning, ensuring scalability and optimal resource utilization.
* Implement and maintain industry best practices for security, compliance, and operational efficiency.
* Ensure high levels of uptime and reliability through proactive maintenance and incident response strategies.
* Manage vendor relationships and support contract negotiations for facility management and hardware procurement, as delegated by the Director.
* Support the development and execution of disaster recovery and business continuity plans.
* Monitor industry trends and emerging technologies, providing recommendations to the Director for continuous improvement.
* Collaborate with other managers, directors, and stakeholders to ensure operational alignment with broader IT and business goals.
* Provide direct leadership to data center staff, including performance management, coaching, and professional development.
* Develop and implement departmental plans and priorities in coordination with the Director.
The experience you bring:
* 8+ years of experience in data center management, IT infrastructure, or related fields. People leadership experience is required.
* 4-year degree or equivalent experience
* Experience supporting global, multi-site data center operations in a large enterprise environment.
* Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments.
* Expertise in data center power and cooling systems, redundancy planning, and energy efficiency best practices.
* Familiarity with compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR.
* A demonstrated ability to build and lead high-performance teams.
* Experience with budgeting and cost optimization strategies, supporting the Director in financial management.
* Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation.
* Familiarity with automation, monitoring, and management tools for optimizing data center performance.
* Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.).
* Strong communication and leadership skills, with the ability to engage both technical teams and management.
What makes you stand out:
* The ability to manage hybrid cloud infrastructures and integrate on-premises data centers with public cloud providers.
* Experience leading people in multiple geographical regions and countries.
* Experience implementing automation or AI-driven optimization strategies for data centers.
* Strong industry relationships and awareness of emerging data center trends.
* Experience managing container platforms.
* Success in supporting major data center migrations, expansions, or consolidations.
* Relevant certifications (e.g., data center, cloud, or security).
* Experience with Infrastructure as Code and automated configuration management.
* Experience automating CMDB data updates for asset management.
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-KP1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$134,820.00 - $164,780.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
* Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
* Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
* Paid Parental Leave as well as an Adoption Assistance Program
* Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Auto-ApplyIT MMIS Systems Integration Quality Manager (PCENT02)
Information technology manager job in Charlotte, NC
ProSidian is looking for “
Great People Who Lead
” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six Enterprise Solution Areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through the design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
ProSidian seeks an IT MMIS Systems Integration Quality Manager (QM) to support requirements for a State Government Medicaid Management Information System (MMIS)
Functional Responsibility: Responsible for managing the product backlog in order to achieve the desired outcome that a product development team seeks to accomplish. They are there to ensure that the business need is being met and that any disconnects get clarified via collaboration with the South Carolina Department Of Health And Human Services (SCDHHS) Principal Product Owner (or designee). The IT MMS Quality Manager (QM) will collaborate with the IT MMS Product Owner (PO) to lead story breakdown sessions with the team and help organize the work, either on the wall or within an Agile management tool (e.g., Jira). The PO should develop and possess Medicaid and/or MMIS Systems Integration knowledge. We expect our Project and Department Managers to be highly responsive to SCDHHS' s requests; however, if at any point the government would like to escalate a matter to ProSidian's senior leaders
PROJECT BACKGROUND: The client is a Stake Level Department of Health and Human Services (Sponsor: Bureau of Information Systems) which is transitioning to a new Medicaid Management Information System (MMIS). The State Dept of Health And Human Services (DHHS) is replacing its MMIS with a more efficient, modern system that will reduce administrative burden on providers. The State DHHS is using a step-by-step, modular process to transition from the MMIS to the Replacement Medicaid Management Information System (RMMIS).
This includes the implementation of multiple system and service modules. Some of these modules have already been implemented, including the accounting and finance module, business intelligence system (BIS), pharmacy benefits administrator (PBA) module and the third-party liability (TPL) module.
The project for replacement of the State's MMIS is a major undertaking and requires major transformation of culture, processes and technology. This project also supports the State's Medicaid Management Department's transition from primarily a fee-for-service payer of claims towards a program and policy driver for health outcomes primarily through managed care programs.
The Replacement MMIS project is a multi-year effort to replace the State's aging MMIS and related applications with more modern capabilities along with corresponding business operations services. The goal of the RMMIS program will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces the time and cost necessary to respond to federal and state enhancements. The major sub-project components of the Replacement MMIS Program are:
Administrative Services Organization (ASO) for medical claims processing
Pharmacy Benefits Administrator (PBA) for pharmacy claims processing
Dental Administrative Services Organization (DASO) for dental claims processing
Business Intelligence System
Third-Party Liability
Accounting and Finance - payment of medical, pharmacy, dental and MCO payments as well as other financial processing through the State SAP solution, SCEIS
System Integration and Operations - a multi-vendor system integration and operations implementation
The current payment process involves payment processing in the current legacy MMIS and processing through a variety of non-integrating and manual processes. A key strategy of the RMMIS project is to remove these inefficiencies and transition all Medicaid payments to the State of SC SAP solution, SCEIS. This position will primarily support the Accounting and Finance project by providing expertise in business analytics and draw from experience in previous financial SAP implementations.
DAILY DUTIES / RESPONSIBILITIES
The Replacement MMIS IT MMIS Systems Integration Quality Manager (QM) will work with the Project Director and the Lead Project Manager and will support the various Project Management teams to ensure the claim solutions are coordinated with the Accounting and Finance solution. This position will serve as the Product Owner for the Accounting project for RMMIS leadership. The IT MMIS Systems Integration Quality Manager (QM) will also provide leadership expertise in the following areas for the RMMIS team:
Risk Management
Issue Management
Change Management
With multiple implementations, this position is key to ensure these processes are centralized for RMMIS, tracked weekly, and well organized. These project management processes are created and maintained by the SCDHHS PMO.
DUTIES INCLUDE:
Serve as primary product owner for the Accounting and Finance project, ensuring the project meets the goals and objectives of the business owner, the agency Chief Financial Officer (CFO)
Coordinate related business transformation activities needed with the CFO and other key staff
Coordinate project tasks and activities with the project manager
Provide project scheduling support as needed
Monitor, coordinate and resolve to conclusion cross-project integrations and dependencies which include RMMIS solution implementations and SCDHHS enterprise architecture considerations
Build positive relationships with clients and proactively address specific needs
Participate in financial and claims business design sessions within assigned modules and workstreams
Advocate and lead business analysis in support of the Accounting and Finance project and its related impacts to the ASO, PBA, DASO, and MCO payments
Serve as the primary risk manager for RMMIS program
Issue management
Change management
Ensure RMMIS is adhering to PMO standards and governance around project processes
Provide updates on status and issues for all assignments
Participate in scheduled operational meetings and routine team leads meetings
Lead cross-functional meetings and produce business designs that integrate functionality across modules
Facilitate sessions to effectively resolve issues if any.
Provide recommendations of appropriate resources if necessary, to ensure assignments are completed within given time and budget.
Qualifications
REQUIRED SKILLS (LISTED IN ORDER OF IMPORTANCE)
Minimum Education/ Experience: Bachelor' s Degree or equivalent and at least 5 years of relevant experience.
At least five years' experience in State Medicaid payer system integration and delivery
At least five years of experience in major SAP financial implementations
Five years of experience in risk management for large IT implementations
Experience with inner workings of cross-functional projects
Familiarity with standard MMIS data structures, electronic data interchange, processes, and related file formats.
Interest, skill, and ability to innovate including business processes, methods/procedures, and technology.
Ability to effectively work and communicate, in both oral and written, with all levels of the Agency from frontline workers to Executive Staff as well as the Contractor(s).
Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary.
Willingness and ability to effectively engage with people and organizations on a continuous basis.
PREFERRED SKILLS (RANKED IN ORDER OF IMPORTANCE)
Healthcare IT
Integrations with Medicaid or other Government operations
Project management
Knowledge of Federal Certification requirements and processes is preferable
Good Verbal Communication, Written & Communication Skills
Medicaid Management Information System (MMIS) experience
Bachelor's degree in a technical or business field 2 - 4 Years
Experience in major SAP financial implementations 6 + Years
IT Healthcare Systems
Knowledge of Federal Certification requirements and processes
Experience working with risk management
Project Management Experience 6 + Years
Healthcare IT
Integrations with Medicaid or other Government operations
Project management
Knowledge of Federal Certification requirements and processes is preferable
Good Verbal Communication, Written & Communication Skills
Medicaid Management Information System (MMIS) experience
Bachelor's degree in a technical or business field 2 - 4 Years
Experience in major SAP financial implementations 6 + Years
IT Healthcare Systems
Knowledge of Federal Certification requirements and processes
Experience working with risk management
Project Management Experience 6 + Years
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - the ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in the decision-making process while mindful of other stakeholders and long-term ramifications
Organization - the ability to manage projects and actions, and prioritize tasks
IT and Systems Manager
Information technology manager job in Fairview, NC
Description:
The Company:
Point Global Logistics is an aggressive, independent freight forwarder and logistics provider. In operation since 2014 with 15 branch offices in Houston, New Jersey, Charlotte, Chicago, San Francisco, Asheville, Monterrey, Hidalgo, Mexico City, Shanghai, Santo Domingo, Hamburg, Frankfurt, Rio de Janeiro and Sao Paulo. With an extensive network of partners throughout 58 countries around the world, we deliver logistics solutions to our clients by matching our expertise with personal attention to every detail in the supply chain.
Job Description:
As part of our focus on growth, process integration and service, we are now seeking an IT and Systems Manager to support the growth of our present structure of the company in the US and around the globe leading IT initiatives, managing infrastructure, and analyzing system performance to support business objectives. Proven ability to bridge the gap between technical teams and business stakeholders, ensuring technology solutions are aligned with organizational goals. The primary responsibilities of this position would be to:
? Oversee the IT and systems functions for the Point Global software platform - Magaya
? Training and implementation of tools, software updates, planning for future expansion
? Optimizing processes to increase efficiency & maximize performance
? Consistently delivering superior service to internal and external clients
? Fostering innovation, continuous improvement & operation excellence
? Developing strict controls and ensuring robust regulatory compliance
? Possesses extensive knowledge of the changing market and how to utilize technology to optimize business opportunities
Requirements:
Required Experience & Skills:
? 05 years of experience in a similar role
? Familiar with Microsoft 365, Power BI and other applications
? Microsoft Certification
? Very familiar with industry software such as Magaya, Cargowise, Oracle or SAP
? Availability to travel once or twice per month to the USA
? Fast learner - able to grasp concepts outside area of expertise
Personal Traits:
Point Global Logistics is an aggressive and independent company operating under its founding principles of integrity and service application. The working environment is casual, yet performance driven and focused on delivery. As such any individual working for the company must possess the right work ethic and be able to conform to the Point Global Code of Conduct. Key personal traits for this position include:
Fluent English speaker able to interact in a multi-cultural environment.
Self-starter and fast learner.
Able to work independently as well as in a team environment.
Able to efficiently communicate concepts, ideas and information at both the user and client level.
Driven to succeed.
Benefits
Excellent Salary
Health Plan and Pension Matching Plan
Business Casual Work Environment
Educational Requirements:
College degree in Programming, Software, Computer Science or other
Work Location:
Preferred: Monterrey, Mexico
Company's Website:
***************
Information Technology Professional
Information technology manager job in Charlotte, NC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Data Center Construction Manager
Information technology manager job in Conover, NC
We are seeking a Construction Project Manager to support critical facility construction projects. This PM will run this office, manage projects from cradle to grave: estimates, run project to completion, handle procurement, and provide support post implementation. They will handle all aspects of managing a data center construction project and this will include providing leadership to contractors and vendors associated with the delivery of company's projects. The candidate will have overall responsibility for the delivery of assigned projects on budget on time and assurance that the project scope and quality meet Company Design Standards and the objectives set for the project. The successful candidate will have to be exceptionally organized and be great with back-office work (change orders, budgets, process driven, etc.).
Responsibilities
Budget and Controls - Monitors the approved project budget, provides oversight, and suggests necessary adjustments for project controls (e.g., Project Expenditure Request (PERs), Professional Services Request (PSRs), Change Orders, Pay Applications, etc.).
Change Management - Partners with internal teams and stakeholders and shares updated process flow information with the project team to ensure new processes are being followed that increase program cost savings and improve overall cycle-time and efficiencies.
Coordination - Attends and advises during scheduled owner/architect/contractor and other project meetings.
Drives Results - Facilitates the delivery of metro-based/campus projects (e.g., new construction and/or retrofits) by making timely data-based decisions in partnership with the local project team and key stakeholders.
Champions team and project goals, adhering to business processes, engaging vendor relationships when/where applicable, and fostering positive cross-group collaboration efforts aligned to the program strategy and milestones.
Financial Acumen- Creates and applies best practices to identify and incorporate cost-effective solutions for the strategic and tactical delivery of a construction project.
Applies influence, strategy, and decision-making to drive solutions, schedules, and manages change with clients, sponsors, and vendors.
Managing Resources - Oversees timely execution of all procurement activities associated with resourcing and materials necessary for delivering program(s) on time and within project budget forecasts.
Evaluates resources and ensures adequate staffing and materials for job completion
Project Management - Drives campus-based delivery solutions (e.g., new or retrofit data center facilities).
Analyzes technical information and provides recommendations to support solutions.
Assists campus teams in establishing goals for project teams, assigning responsibilities, measuring performance, and seeking and delivering feedback to achieve timely results.
Technical Acumen - Reviews engineering documentation/designs, site, and building plans by examining and analyzing technical information. Identifies potential risks/gaps and provides recommendations to project teams that mitigate risk, and improve overall constructability.
Aligns project/program delivery with execution procedures and standards, and ensures alignment with organizational standards and commitments.
pay range is 40-80/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field
12+ years related experience
Construction Management experience managing large scale capital projects.
Data Center Construction Management experience working for a general contractor or hyperscale provider.
MEP Experience
IT Administrator
Information technology manager job in Charlotte, NC
IT Administrator
Job Title: IT Administrator
Employment Type: Full-Time, Exempt
Minimum Experience: 3 Years
Position Summary: The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments.
Essential Functions:
Installation, and maintenance of VMWare ESX servers.
Creation, maintenance, and replacement of Windows virtual machines.
Creation and maintenance of AWS environments.
Maintenance of network hardware such as firewalls and switches.
Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates.
Administration of Windows Server, including Active Directory.
Administration of virus detection / malware prevention products.
Installation, configuration and maintenance of SQL Server.
AWS resource management.
Monitoring of systems and capacities utilizing a variety of tools.
Office 365 administration.
Create and maintain documentation on new and existing processes and procedures.
Actively participate in periodic DRP / BCP planning and testing.
Preferred Talents / Skills:
Mindful at all times of the concepts of security and availability.
Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings.
Self-starter and comfortable taking initiative to complete new tasks.
Ability to work on multiple projects simultaneously and prioritize appropriately.
Proven ability to work independently in an unstructured and dynamic environment under time constraints.
Professional written and oral communication skills.
Prior experience creating and maintaining administrative scripts is a plus.
Qualifications:
3+ years of proven data center IT experience.
About Infovisa
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.
Auto-ApplyDiscovery IT System Administrator (Top Secret Clearance Required)
Information technology manager job in Charlotte, NC
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
Auto-ApplyIT Administrator
Information technology manager job in Cornelius, NC
Job Description
IT Administrator
Job Title: IT Administrator
Employment Type: Full-Time, Exempt
Minimum Experience: 3 Years
The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments.
Essential Functions:
Installation, and maintenance of VMWare ESX servers.
Creation, maintenance, and replacement of Windows virtual machines.
Creation and maintenance of AWS environments.
Maintenance of network hardware such as firewalls and switches.
Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates.
Administration of Windows Server, including Active Directory.
Administration of virus detection / malware prevention products.
Installation, configuration and maintenance of SQL Server.
AWS resource management.
Monitoring of systems and capacities utilizing a variety of tools.
Office 365 administration.
Create and maintain documentation on new and existing processes and procedures.
Actively participate in periodic DRP / BCP planning and testing.
Preferred Talents / Skills:
Mindful at all times of the concepts of security and availability.
Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings.
Self-starter and comfortable taking initiative to complete new tasks.
Ability to work on multiple projects simultaneously and prioritize appropriately.
Proven ability to work independently in an unstructured and dynamic environment under time constraints.
Professional written and oral communication skills.
Prior experience creating and maintaining administrative scripts is a plus.
Qualifications:
3+ years of proven data center IT experience.
About Infovisa
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.
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IT Financial Crimes Development Manager
Information technology manager job in Charlotte, NC
The IT Financial Crimes Development Manager is responsible for designing, developing, and implementing strategic solutions to detect, prevent, and mitigate financial crimes including fraud, money laundering, sanctions violations, and bribery. This role combines technical expertise, regulatory knowledge, and leadership to drive innovation and operational excellence in financial crimes compliance programs.
Key Responsibilities and Duties
Leads the development of financial crimes detection and prevention frameworks.
Represents the organization in industry forums and regulatory discussions.
Collaborates with cross-functional teams to integrate compliance solutions into business operations. Monitors emerging threats and regulatory changes to adapt strategies accordingly.
Oversees the design and deployment of analytics tools, machine learning models, and automation to enhance financial crime detection.
Partners with IT and data science teams to ensure systems meet regulatory and operational requirements.
Ensures alignment with AML, sanctions, anti-bribery, and fraud regulations.
Conducts gap analyses and remediation planning for compliance deficiencies.
Supports audits, regulatory exams, and internal investigations.
Leads and mentors a team of financial crimes analysts and developers.
Serves as a subject matter expert and advisor to senior leadership.
Minimum Qualifications
5 years of experience in enterprise software development
Knowledge and understanding of Financial Crimes solutions
Preferred Qualifications
7 years of experience in FC technology solutions
Advanced knowledge and experience in AML, Fraud, Bribery, etc.
Educational Requirements
University (Degree) Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
8PL