Information Technology Project Manager
Information technology manager job in Grand Rapids, MI
Job Title: IT Project Manager
The IT Project Manager will lead enterprise-wide technology initiatives, focusing on integrating store inventory into our Digital Stock System for real-time visibility across all retail locations. This role partners with IT and business leadership to manage complex programs and projects that significantly impact operations.
Key Responsibilities
Manage multiple projects within enterprise programs, ensuring alignment with strategic goals.
Develop business cases, gather requirements, and create project plans; adjust scope, schedule, and resources as needed.
Oversee integration layer development (e.g., Node.js, Java) and work with technologies like Cassandra and Kafka.
Act as Scrum Master, facilitating Agile ceremonies and driving team performance.
Communicate with stakeholders and vendors; maintain transparency and alignment.
Monitor budgets, risks, and provide regular status updates to leadership.
Must Haves:
IT Project Management (5+ years)
Retail/eCommerce experience
Application Development and integration expertise
Qualifications
Bachelor's degree in IT, Computer Science, Business, or related field.
5+ years of IT Project Management experience; Scrum Master experience preferred.
Background in Retail/eCommerce and inventory systems strongly preferred.
Experience with Application Development teams and integration projects.
Experience working in SAFe Agile environments is a plus.
Familiarity with Node.js, Java, Cassandra, Kafka.
PMP or Agile certifications preferred.
Equal Employment Opportunity
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Data Center IT Technician
Information technology manager job in Grand Rapids, MI
Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.
Job Description
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment.
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High School Diploma or GED required
1+ years of related work experience with server builds in a production data center environment.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
Candidate must be able to lift up to 50 lbs throughout the day
Candidate must possess strong communication skills
Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position.
Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred
Knowledge, Skills, and Abilities
Knowledge of cable limitations to daily work (distance limitations, etc.)
Able to read installation drawings (Visio drawings/spreadsheets).
General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).
Basic understanding of Unix / Windows booting process and commands.
Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Understand System Command Language (Unix, Windows).
Able to lift heavy equipment/items.
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
Able to work days/nights/weekends/holidays, if needed and/or required.
Must be able to travel up to 20% of the time to support additional data center locations as needed.
Additional Information
This position reports to the Data Center IT Lead.
All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position.
Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.
Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.
National Tech Support Manager
Information technology manager job in Grand Rapids, MI
Responsible for managing the NTS Team & communicating with factory. Meeting customer expectations and sales commitments. Managing the personnel within technical support with responsibilities of technical support supervision.
SPECIFIC RESPONSIBILITIES
National Customer Issues: Ensuring appropriate region/personnel are addressing and bringing resolution.
Assist with National Technical Support Specialist scheduling and training.
Assisting Technical Support Manager and providing backup in his absence.
Supervision and coordination of remote diagnostics and video diagnostic programs.
Provide recommendations of FSR training with Stiles Education.
Assist with National Technical Support Specialist daily duties and coordination.
Assist Regional Technical Support Specialists and FSR's with troubleshooting problems/issues.
Supply level-II technical support to customer, FSR's and other service office staff.
Act as a direct liaison to the factory to resolve technical issues.
Periodically visit factories for training and updates.
Assist Regional Technical Support Specialists in determining needs for installations and other service work.
Assist the Parts Department on technical issues, stocking levels and new machine parts inventories.
Demonstrate at all times a positive attitude toward job and company.
Openly support all policies, procedures and management practices.
ESSENTIAL FUNCTIONS
Review upcoming projects, and develop and implement plan of action
Providing strategic direction to personnel and motivating personnel
Accomplish objectives by recruiting, selecting, training, assigning and scheduling appropriate team members
Review and approve and submit staff expense reports timely
Assist in selling services to existing and potential customers. This may include preventive maintenance and service on equipment not sold by Stiles
QUALIFICATIONS
5 or more years of previous leadership experience in a service or technical service environment.
Field service / technical experience desired
SKILLS AND ABILITIES
Technical and business acumen
Excellent organizational and time management skills
Able to create project plans and manage multiple projects simultaneously
Analytical and problem-solving skills
Strong communication and presentation skills
MS Office Applications (Word, Excel, Power Point)
WORK ENVIRONMENT
Office Environment
IT Systems Administrator
Information technology manager job in Spring Lake, MI
Noble Company, a subsidiary of FPC International, Inc., is seeking an IT Systems Administrator. This role will serve as the sole internal resource responsible for managing and maintaining all technology systems within Noble Company. This role ensures seamless software and hardware support, oversees system upgrades and implementations-particularly in a manufacturing setting-and provides essential employee training and onboarding to support operational efficiency and continuity.
Company Culture
Noble Company prides itself on an entrepreneurial and family-friendly atmosphere that encourages work-life balance. The company values new ideas and offers a collaborative environment where employees are empowered to make a tangible impact.
Job Details
Location: Spring Lake, MI
Work Schedule: Generally regular work hours, Monday to Friday, 8 hours per day, some evening and weekend hours may be required.
Reporting To: Controller
Travel: Up to 10% may be required
Certifications: Microsoft or PMP preferred but not required
Ideal Candidate Qualifications
Training or certification in Microsoft Office products, networking, or IT support tools is a plus.
Experience implementing new software in a manufacturing environment.
Strong knowledge of Windows OS, Microsoft Office Suite, and networks.
Proven ability to manage IT projects and collaborate across departments.
Skilled in troubleshooting and resolving technical issues independently.
Familiarity with IT ticketing systems and remote support tools.
Responsibilities
Provide software and hardware support across the organization, including desktops, laptops, printers, and mobile devices.
Perform system maintenance, updates, and troubleshooting for all IT infrastructure. Resolves system outages.
Deliver help desk-style support to employees, resolving technical issues and responding to user inquiries in a timely and professional manner.
Lead and manage IT-related projects, including system upgrades and software implementations.
Support new hire onboarding and employee terminations, including account setup, access provisioning, and equipment deployment.
Deliver employee training on Microsoft Office products and other relevant software tools.
Maintain documentation of IT systems, licenses, assets, procedures, and troubleshooting guides.
May collaborate with external IT service provider SJA (Grand Rapids, MI) for escalated support and specialized services.
Ensure data security, backup integrity, and compliance with company policies.
Position Requirements
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
Minimum of 4 years of hands-on IT experience, ideally in a manufacturing or small business environment.
Proven experience implementing and supporting software and hardware systems.
Benefits and Growth
Despite being a small company, Noble Company offers comprehensive benefits similar to those of larger organizations. These include:
401(k) match
Medical, dental, and vision insurance
Short and long-term disability coverage
Life and accidental insurance
10 paid holidays starting immediately
Generous PTO plan based on years of service
Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster employee growth
About Noble Company
Established in 1946, Noble Company manufactures high-quality building products for industries such as tile, plumbing, heating and cooling, and fire sprinkler systems. Since its acquisition by FPC International, Inc. in February 2016, the company has operated manufacturing facilities in Spring Lake, Michigan, and Baton Rouge, Louisiana. Known for reliability and exceeding industry standards, Noble Company products include Chloraloy and NobleSeal waterproofing sheet membranes, FreeStyle Linear Drainsâ„¢, NOBURST antifreeze/heat transfer fluid, FireFighter antifreeze, and more.
Tier 2 IT Technician - Grand Rapids MI
Information technology manager job in Grand Rapids, MI
Job DescriptionApplied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year.
Essential Duties and Responsibilities:
Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices.
Troubleshooting, resolving, or escalating client technical issues as needed
Updating client documentation in document retention system
Recommending procedure modifications and improvements
Answering customer phone calls as needed
Providing guidance and support to Tier 1 IT Technicians
Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
Windows PC, Mac, and server operating system environments
Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word
Microsoft 365 Management
Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices
Cloud VOIP Systems
Excellent customer service skills are essential
Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously
Ability to quickly learn, understand, and manage new systems related to information technology
High degree of flexibility and problem solving.
Cisco Meraki, experience preferred
ConnectWise Suite, experience highly preferred
Requirements Include:
Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred.
Three or more years' experience in an IT related role
One of the following certifications is required:
A+ Certification
NET+ Certification
Microsoft Certified Professional (MCP)
Cisco Certified Network Associate (CCNA)
Server Plus
Other IT related certification
Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.
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Health Information Supervisor
Information technology manager job in Kalamazoo, MI
MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care.
We Serve. We Grow. We Achieve.
COMPANY INFORMATION:
As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless healthcare delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County.
BENEFITS:
Highly competitive pay
Excellent (cost-effective) Health Insurance
PPO or PPO High Deductible Plan with Health Savings Account (HSA)
Vision & Dental Insurance
Company paid Life & accidental death
Company paid long term disability Insurance
Voluntary life, accidental death, short term disability, and other supplemental offerings
Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance)
Paid Time Off (PTO)
8 Paid Holidays
POSITION SUMMARY:
The Health Information Supervisor has the important task of maintaining all of the health information records at the Family Health Center. This individual will plan, develop, and administer the health information system consistent with facility policies, procedures, and standards of our accrediting and regulatory agencies.
DUTIES AND RESPONSIBILITIES:
Ensures compliance with health information requirements established by JCAHO, HIPAA, federal and state regulations.
Supervises staff in preparing and analyzing health information records and documents. May assist staff in pulling and preparing charts for the following day patients. Verifies documents in the chart filed accurately prior to releasing chart.
Develops and implements policies and procedures for documenting, storing, and retrieving information, and for processing medical/legal documents, and correspondence requests, in conformance with federal, state, and local statutes.
Plans and develops health information systems and procedures such as patient identification systems, forms design and review systems, and records release procedures.
Ensures effective use of health information data by providing statistical analysis and reports.
Orientates new staff, assigns work, arranges coverage, and oversees daily operations.
Oversees the processing of requests and subpoenas for confidential patient information ensuring that requests are legitimate and include lawfully executed patient authorization.
Operates department within budgetary constraints.
Develops in-service educational materials and conducts instructional programs for health care personnel.
QUALIFICATIONS:
Ability to effectively present information and respond to questions.
Must be able to travel between other local Family Health Center locations.
EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES:
Minimum of one years in a supervisory position.
Preferred certificate from an accredited program in Medical Records Administration or equivalent experience.
Experience as a Registered Health Information Technician (RHIT) or Health Information Manager preferred.
TYPICAL PHYSICAL DEMANDS:
The employee is frequently required to stand or sit. The employee is occasionally required to walk; reach with hands and arms; or stoop.
The employee will be required to count, write, read, and interpret information.
The employee must occasionally lift and/or move up to 10 pounds.
Auto-ApplyData Center IT Technician
Information technology manager job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
**Responsibilities**
+ Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
+ Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
+ Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
+ Rack and stack customer equipment.
+ Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
+ Conduct carrier circuit maintenance.
+ Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
+ Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
+ Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
+ Maintain detailed written records of all work activity.
+ Escalate SRs that require additional information.
+ Determine work priorities from the ticketing queue and ensures adherence to all commit times.
+ May perform other duties as assigned.
**Qualifications**
+ High school degree or equivalent.
+ 2+ years of related work experience with server builds in a production data center environment.
+ Ability to lift up to 50 lbs throughout the day.
+ Ability to read installation drawings (Visio drawings/spreadsheets).
+ Knowledge of cable limitations to daily work (distance limitations, etc.).
+ Basic understanding of Unix / Windows booting process, commands, and system command language.
+ Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
+ Experience with troubleshooting all circuits with carriers.
+ Ability to work days/nights/weekends/holidays, if needed and/or required.
+ Strong communication skills.
+ Proficient in MS Office and Outlook preferred.
+ One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Information Technology Professional
Information technology manager job in Grand Rapids, MI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Manufacturing Technician
Information technology manager job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Manufacturing Technician
Information technology manager job in Kalamazoo, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Lead, BC Dynamics/Administrator
Information technology manager job in Grand Rapids, MI
IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants.
This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments.
Essential Job Responsibilities
* Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes
* Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
* Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow.
* Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system.
* Update/coordinate system configuration changes to enable new processes.
* Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system.
* Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system.
* Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
* Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
* Provide Microsoft Dynamics 365 Business Central orientation and training to end users.
* Perform other duties as assigned.
Required Qualifications
* Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience.
* Extensive experience with the Microsoft Dynamics 365 Business Central ERP system.
* Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
* Experience in discrete manufacturing environment preferred.
* Demonstrated project management skills.
* Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record.
* Demonstrated analytical, written and oral communication skills.
* Ability to work well under pressure.
Preferred Skills and Experience
* Strong attention to detail with a focus on quality at all times.
* Strong verbal and written communication skills.
* Good analytical and decision-making skills
* Strong organization and time management skills with the ability to prioritize work based on business needs.
* Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment
* Ability to work under time constraints with changing priorities under minimal supervision.
* Must be able to follow directions and work in a team environment.
* Knowledge of common techniques for material handling
* Previous manufacturing experience
Company Overview
Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.
Additional Information
This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status.
Location: Grand Rapids, Gaffney, Elkhart
All Job Posting Locations (Location)
Elkhart, Grand Rapids
Remote Type
On-Site
EEO Statement
Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
IT Manufacturing Technician
Information technology manager job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
* Actively participate in securing and containing the manufacturing environment.
* Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
* Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
* Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
* Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
* Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
* Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
* Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
* Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
* Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
* Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
* Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
* Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
* ITIL Foundations certification required
Qualifications & experience:
* At least 2 years of experience in the field or in a related area required.
* Strong communication and relationship skills.
* Demonstrated ability to lead through influence.
* Demonstrated ability to manage and execute competing priorities in a fast-paced environment
* Strong critical thinking / problem solving skills
* Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
* Works independently without supervision.
* Strong team player.
* Works effectively with cross-departmental teams.
* Excellent oral and written communication skills.
* Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
Lead IT System Administrator
Information technology manager job in Grand Rapids, MI
General Information:
Clearance Required: Secret (or higher), or ability to obtain
Job Type: Full-time
Travel: Travel 10% of the time to customer sites and Jovian HQ.
Position Summary:
We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution.
Key Responsibilities:
IT Infrastructure Management: Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services.
Cloud Administration: Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.).
Office 365 Administration: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services.
User Support & Troubleshooting: Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction.
Systems Monitoring & Security: Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data.
Project Leadership: Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations.
Documentation & Policies: Develop and maintain IT policies, technical documentation, and standard operating procedures.
Team Coordination: Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations.
Vendor Management: Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement.
Basic Qualifications:
Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience).
5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role.
Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking).
Strong proficiency in Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune).
Experience with Windows Server environments, Active Directory, Group Policy, and identity management.
Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers).
Strong troubleshooting and problem-solving skills.
Excellent communication and leadership skills.
Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable.
Preferred Qualifications/Skills:
Experience with Linux Server environments.
Knowledge of PowerShell scripting for automation.
Familiarity with backup solutions and disaster recovery planning.
Knowledge of Endpoint Privilege Management.
Knowledge of Remote Support.
Understanding of cybersecurity principles and compliance frameworks.
Work Environment:
Fast-paced, collaborative environment with opportunities to work on diverse IT projects.
May require occasional after-hours or weekend work during critical updates or incidents.
Why Join Us:
Work on high-impact DoD programs supporting national defense and mission readiness.
Engage with cutting-edge technologies across air, ground, and joint service domains.
Be part of a collaborative and innovative team working at the intersection of technology and mission success.
Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.
Information Technology Technician
Information technology manager job in Grand Rapids, MI
Kent ISD
Non-Union Hourly Classified, Grade 4
7.5 hours per day, 260 days per year (year round)
The Information Technology Technician provides tier 1 and tier 2 supports to the staff and students at Kent ISD and at districts that contract IT services from the Kent ISD technology department. The primary focus of the IT technician is to ensure that technology is available as needed to support the educational process.
Job Qualifications:
Bachelor's degree in CIS or a related field preferred
Certification as IT Technician preferred (CompTIA A+ or Microsoft Certified IT Professional)
Must have technical knowledge and experience in desktop installation and troubleshooting of Windows, Mac OS, iOS and Android operating systems with experience in Chrome OS helpful
Must have the ability to remotely troubleshoot hardware and software issues
Must be knowledgeable in Active Directory for both user and management aspects
Needs technical knowledge and experience in desktop installation and troubleshooting of educational and office applications. Examples include Microsoft Office Suite, PowerSchool, Adobe Creative Suite, Sophos Anti-virus, FileMaker Pro, AutoCAD, SCCM, Track-it, TeamViewer, Camtasia, Java, and Kronos
Must have the ability to solve a wide range of desktop software and hardware problems, including virus and Spyware removal
Effectively and efficiently conduct work via time management, organizational skills and attention to details
Excellent customer service skills
Available to periodically work after hours in support of testing and troubleshooting
Timely and effective communication, both verbal and written
Specific Duties and Responsibilities:
Diagnose and resolve computer problems.
Deploy new computer equipment.
Provide orientation and guidance to users on new ISD software.
Repair laptop and desktop computers.
Maintain records of repairs and work in the Help Desk system.
Install and configure appropriate software and functions according to specifications.
Effectively manage system documentation for disaster recovery purposes.
Ability to travel to schools/programs throughout the region.
Maintain data confidentiality and FERPA compliance.
Effectively communicate, both written and in person, with Kent ISD and constituent district staff.
Collaboration with colleagues and vendors to achieve departmental and project outcomes.
Demonstrated ability to manage multiple assignments with competing priorities, while maintaining attention to details.
Commitment to quality customer service both internal and external customers
Adhere to cybersecurity safeguards and protocols
Regular and consistent employee attendance
Adhere to departmental processes and procedures, as well as Board policies
Benefits: Robust benefit package includes full medical, dental, and vision insurance; generous paid sick and vacation days; State of Michigan School Employment retirement program; Kent ISD is a participating employer for the Public Student Loan Forgiveness program (PSLF plan) for eligible Federal student loans.
Please note, due to the large number of applications, we are unable to attend to e-mail or telephone inquiries on application status.
The final candidate for this position will be required (at their cost) to furnish Kent Intermediate School District with a current Michigan State Police and FBI criminal records LiveScan check prior to our recommendation to hire.
The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the School Board may be considered. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The District does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. The Coordinator for Title IX, Section 504, the Age Discrimination Act and Title II is: Dave Rodgers, Assistant Superintendent of Human Resources
IT Infrastructure & Systems Administrator
Information technology manager job in Rockford, MI
Essential Duties and Responsibilities:
Implement technical projects in alignment with organizational goals with a heavy focus on using current technology to streamline processes.
Ensure operational integrity of technology by maintaining high availability, business continuity, system performance, and addressing hardware degradation.
Provide support to the IT service organization through addressing requests and incidents assigned.
Develop and demonstrate customer service skills and relationship management with customers, end users, and vendors.
Create documentation for user knowledgebases, internal process and procedures, and formal policies.
Assist in providing network and remote connectivity hardware/software support.
Establish and maintain file sharing, access privileges, and monitor usage to ensure security of data
Develop and implement automation through scripting and other technologies.
Manage software deployments and updates.
Develop, execute, and track the performance of security measures to protect the organization's data, network infrastructure and computer systems.
Owns infrastructure and platforms, including server, network, cloud, and database environments
Maintains ERP Operations, such as backups/restores, integrity/performance monitoring, environment maintenance, and cross-system integrations.
Perform additional responsibilities as required.
Skills/Experience Required:
Minimum 3-5 years of experience in systems administration or systems engineering within an enterprise environment.
Proven experience supporting and optimizing ERP systems (INFOR, SAP, Oracle, or equivalent).
Proficiency in Windows Server and/or Linux administration, including virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS).
Hands-on experience with cybersecurity frameworks, endpoint protection, MFA, and vulnerability management tools.
Working knowledge of database (SQL Server, Progress OpenEdge, or similar).
Familiarity with scripting languages such as PowerShell, Bash, or Python for automation and configuration management.
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls).
Experience with system monitoring tools and logging platforms.
Ability to troubleshoot complex technical issues across infrastructure, applications, and databases.
Strong analytical thinking, documentation, and time management skills.
Effective communication skills with both technical and non-technical stakeholders.
Education Requirements:
Bachelor's degree in computer science, computer engineering, mathematics or similar is required, but equivalent in experience will be considered.
Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds.
BYRNE ELECTRICAL SPECIALISTS is an equal opportunity employer.
PMP Certified IT Project manager_Network, Pharmaceutical exp_W2
Information technology manager job in Kalamazoo, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for PMP Certified IT Project manager in Kalamazoo MI.
Qualifications
Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
Solid knowledge of networking concepts a plus
PMP certification required
Familiarity with pharmaceutical plant manufacturing environment a plus
Experience overseeing multi-function project teams, globally
Excellent written and verbal communication skills
In-depth knowledge of Microsoft Project, Excel, Word and Outlook
Able to clearly communicate technical concepts to both technical and non-technical audiences
Additional Information
In person interview is acceptable.
Summer Cook It Up Instructor
Information technology manager job in Grand Rapids, MI
Temporary Description
NOW HIRING FOR SUMMER 2026! This position will support each of our Summer Day Camp sites. Access to reliable transportation is required.
The Cook It Up Program Instructor is responsible for the day-to-day implementation of the Cook It Up Program. Instructors must stay current with nutrition, wellness, and personal well-being trends; and must be highly motivated, engaging, and flexible. This position requires face-to-face interaction with community members (primarily youth), delivery. This is a seasonal position that runs from early June through mid August. Day camp programming operates Monday - Friday, 7:00am-6:00pm. Staff shifts vary.
PRINCIPAL ACTIVITIES
Preparing recipe ingredients and executing food demonstrations
Organizing inventory and practicing safe and sanitary food handling methods.
Execution of evaluation plan consistent with program policies and procedures
Maintains a system to record mandatory grant documentation such as receipts, time logs and expense forms
Cross-collaborates with other YMCA departments and community partners
Initiates and maintains partnerships with community organizations that support the mission and work of the Community Outreach department
Implements the Cook It Up curriculum at program sites
Communicates necessary information to site coordinators and program director
Weekly submission of shopping list to Food Specialist
Properly transitions students between activities during programming
Maintains adequate rosters for each program and makes periodic reports to director
Oversees accuracy of data collection and attendance tracking
Administers program evaluations as necessary
Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association.
COMPENSATION
$17.09 - $21.36 ; Seasonal, Non-Exempt (up to 25 hours/week)
BENEFITS
Free YMCA Individual Membership - Enjoy full access to facilities.
Retirement Savings - 12% employer retirement contribution, no match requirement (upon eligibility) and a 403(b) savings plan.
Paid Sick Time - Earn paid sick leave so you can focus on feeling your best when it matters most.
Professional Growth - Access to ongoing training, development programs, and career advancement opportunities.
Employee Assistance Program (EAP) - Free, confidential resources and counseling for you and your family.
Requirements
QUALIFICATIONS:
B.S. degree preferred in culinary, education, and nutrition or related field. This position requires excellent organizational, interpersonal, communication and computer skills. The ability to work independently or as part of team; Experience in licensed kitchen and culinary programming is preferred. ServesSafe certification is preferred. Past supervision of K- 5th, 6th-8th or high school age group experience preferred. Ability to interact with people of all ethnic backgrounds, ages, and lifestyles. Must have reliable transportation.
CERTIFICATES, LICENSES, REGISTRATION
Cardiopulmonary Resuscitation (CPR) (required)
First Aid Certification required within the first 60 days
AED-Oxygen Certification required within the first 60 days
Blood Borne Pathogen training
DHS clearance
Fingerprinting
State of Michigan criminal background clearance (ICHAT)
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TRAVEL:
80% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training.
Salary Description $17.09 - $21.36
Network Administrator
Information technology manager job in Wayland, MI
Responsibilities include maintaining the computing environment by identifying network requirements, installing upgrades, and monitoring network performance. Service areas include, but are not limited to, slot floor networking, Audio/Visual network support, network installations, telecommunication support, internet connectivity support associated with Gun Lake Casino Resort's electronic functionality, and other responsibilities as assigned.
About Us:
At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:
Love: Love your brothers and sisters and share with them.
Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.
Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.
Bravery: To do what is right, even in the most difficult of times.
Honesty: Be honest in every action and provide good feelings in your heart.
Wisdom: We cherish knowledge; wisdom is used for the good of the people.
Humility: Know that you are equal to everyone else, no better, no less.
In this Role:
Assist with selection, planning, implementation, configuration, and testing of equipment; defining network policies and procedures, and establishing connections and firewalls.
Maintains network performance by performing network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating problems to vendors.
Secure the network by monitoring network access controls, monitoring and evaluating policies.
Perform firmware/software upgrades for hardware and ancillary systems.
Assist with the maintenance of audio/visual networks and systems.
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Protects the organization's value by keeping information confidential.
Create and maintain documentation of systems, policies, and procedures.
Investigate business solutions and opportunities that can benefit the organization and/or their area of responsibility.
Mentor other IT Team Members to foster a collaborative learning environment.
Other duties as assigned.
Essential Qualifications:
Must be 21+ years of age.
Associates Degree in Computer Information Systems or other IT related degree or equivalent combination of network administration experience and education required.
Must have a strong working knowledge of network switching and firewalls.
Experience supporting routing and switching hardware.
Experience supporting and implementing Cisco Call Manager phone systems.
Certifications such as JNCIA or CCNA are preferred.
Experience managing VLANs, 802.11x security, switch configurations, routing tables, and VPN connectivity.
Experience in managing projects effectively, and utilizing resources appropriately to ensure a timely, quality product.
Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
Ability to perform well under pressure.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
Ability to read, write, and input data into the computer.
Must have the manual dexterity to operate job-related equipment.
Must have the ability to access all properties and areas.
Must be able to lift up to 50 lbs. with or without assistance.
Ability to sit at a computer for a long period of time.
Work Conditions:
Work is typically in an office environment, the Hotel, or on the Casino Floor. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp.
Disclaimer and Conditions of Employment:
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.
Indian Preference:
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
Auto-ApplyData Center IT Technician
Information technology manager job in Grand Rapids, MI
Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.
Job Description
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment.
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High School Diploma or GED required
1+ years of related work experience with server builds in a production data center environment.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
Candidate must be able to lift up to 50 lbs throughout the day
Candidate must possess strong communication skills
Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position.
Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred
Knowledge, Skills, and Abilities
Knowledge of cable limitations to daily work (distance limitations, etc.)
Able to read installation drawings (Visio drawings/spreadsheets).
General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).
Basic understanding of Unix / Windows booting process and commands.
Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Understand System Command Language (Unix, Windows).
Able to lift heavy equipment/items.
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
Able to work days/nights/weekends/holidays, if needed and/or required.
Must be able to travel up to 20% of the time to support additional data center locations as needed.
Additional Information
This position reports to the Data Center IT Lead.
All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position.
Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.
Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.
Data Center IT Technician
Information technology manager job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
Responsibilities
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High school degree or equivalent.
2+ years of related work experience with server builds in a production data center environment.
Ability to lift up to 50 lbs throughout the day.
Ability to read installation drawings (Visio drawings/spreadsheets).
Knowledge of cable limitations to daily work (distance limitations, etc.).
Basic understanding of Unix / Windows booting process, commands, and system command language.
Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Ability to work days/nights/weekends/holidays, if needed and/or required.
Strong communication skills.
Proficient in MS Office and Outlook preferred.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
Auto-Apply