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  • Human Resource Information System Technology Manager

    AAA Mid-Atlantic

    Information technology manager job in Wilmington, NC

    AAA Club Alliance is currently seeking a Human Resource Information System Technology Manager to join our team! This is a hybrid position located in Wilmington, Delaware. The hybrid work schedule is Tuesday, Wednesday and Thursday working on site. The primary duties of the HRIS Technology Manager are: * Provides both strategic thought as well as hands-on support necessary to ensure the effective delivery of an integrated HR system. * Serves as a project lead and liaison between HR, Payroll, Benefits and IT, facilitating system modification, interface development, problem resolution, development of accompanying documentation and system acceptance. * Review HRIS reporting analytics and trending to make recommendations for future process enhancements. * Ensures confidentiality and data integrity are maintained in the HRIS database, manages the design, development and testing of the HRIS and its on-going administration, monitors the annual HR information technology budget, requests for capital expenditures, hardware and software planning, and help desk for Human Resources associates. * Define, prioritize and implement the HRIS product in the core areas of Security, Business Processes Custom Fields/Objects, Organizations, Integrations, Data Loads, General Updates and Overall Support. * Manages integrations through collaboration with HR and other systems requiring data from HRIS, to include writing necessary scripts and integration files, full testing and implementation. * Manages a team of the HRIS Analysts and/or Specialists in support of the reporting, integration, testing and implementation activities. Leads, directs and manages the personnel function of the department to include recruitment, hiring, and development of employees; performance management; recognition, etc. Ensure team is appropriately staffed and supported. * Collaborate with HR SMEs to ensure the HRIS team and software solutions continue to meet the changing needs of each department. * Creates and maintains system and process documentation to include report parameters, processes, data feeds, and integrations points as it relates to HRIS. Minimum Qualifications: * Bachelor's degree in Computer Science, Business Management or other applicable field and 8-10 years of applicable experience with emphasis in HRIS. * 3+ years of leadership or supervisory experience. * Must have extensive Workday experience. * Demonstrated ability to manage HRIS technology. * Ability to analyze, identify and employ creative processes/practices that meet diverse business lines with the goal of "best-in-class" service. * Hands-on experience configuring WD Business Processes, Time-Off plans, security, calculated fields, etc. * Effective written and verbal communication skills to enable professional interaction with all levels of associates; including leading/participating on teams and committees. * Excellent problem solving and troubleshooting abilities. * Ability to lead, coach, and manage a team. At AAA, your success is our success. What we can offer you: * A competitive salary commensurate with experience. * Comprehensive health benefits package. * Up to three weeks of paid time off accrued during your first year. * Annual Bonus Plan. * 401(K) plan with company match up to 7%. * Professional development opportunities and tuition reimbursement. * Paid time off to volunteer & company-sponsored volunteer events throughout the year. * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Information Technology
    $105k-157k yearly est. Auto-Apply 60d+ ago
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  • Information Technology Manager

    Global Laser Enrichment LLC

    Information technology manager job in Wilmington, NC

    📍 Wilmington, NC | 🏢 Global Laser Enrichment (GLE) 🕒 Full-Time | On-Site 🔐 Q-Clearance Required or DOD Top Secret Clearance Equivalent At Global Laser Enrichment (GLE), security, precision, and operational excellence are foundational to our mission. We are seeking an Information Technology (IT) Manager to lead and safeguard GLE's IT and communications environment in a highly regulated, high-security setting under NRC oversight. This role is ideal for an experienced IT leader who thrives in classified environments, understands the intersection of technology and compliance, and can balance mission-critical security requirements with operational efficiency. 🌟 Why Join GLE? Support advanced nuclear technology with national and global impact Work in a mission-driven, security-focused organization Collaborate with technical, security, and regulatory leaders Play a key role in protecting systems that support U.S. energy and national security 🛠️ What You'll Do IT Operations & Infrastructure Lead day-to-day IT operations for networks, servers, endpoints, and communications systems Maintain secure system configurations, patching, and performance monitoring Oversee IT asset lifecycle management, including acquisition, deployment, maintenance, and disposal Ensure all software and systems are properly licensed, supported, and compliant Cybersecurity & Compliance Implement and maintain security controls in accordance with NIST SP 800-53, CNSSI 1253, 32 CFR 117, and other applicable requirements Develop and maintain IT policies, procedures, and regulatory documentation, including System Security Plans (SSPs), POA&Ms, and risk registers Support regulatory inspections and audits under DOE, NRC, and/or DoD oversight Document security incidents, conduct root-cause analysis, and implement corrective actions Governance & Continuous Improvement Recommend improvements to IT governance, procurement, and configuration management processes Monitor system health, risk posture, and compliance status, escalating issues as appropriate Ensure configuration changes and policy updates are reviewed and coordinated with the Information Security Programs Manager (ISPM) Collaboration & Communication Serve as the primary technical and operational point of contact for IT systems Maintain effective, timely communication with regulatory agencies and stakeholders Build strong partnerships across technical, security, and leadership teams What You'll Bring U.S. Citizenship (required) Active DOE/NRC Q-Clearance or DoD Top Secret clearance (required) Bachelor's degree in Information Technology, Engineering, Science, or a security-related field (or equivalent experience) 8+ years of experience installing and troubleshooting physical and virtual servers, SANs, and workstations 5+ years of experience administering IT programs supporting regulatory inspections and compliance documentation Strong working knowledge of NIST 800-series standards (800-53, 800-82, 800-171) and CNSSI 1253 Basic information security certification (e.g., Security+) Strong analytical, organizational, and documentation skills Excellent written and verbal communication abilities Preferred Qualifications Advanced degree in IT, Engineering, Business, or Security-related field Advanced security certifications (CISSP, CISM, SSCP, CCSP, CEH, etc.) Experience working under 10 CFR 95 and NRC classified matter protection programs Background supporting NRC-regulated or DOE-classified environments 🔐 Important Note This role requires the ability to maintain an active DOE or NRC Q-Clearance and ongoing eligibility for access to controlled and classified facilities.
    $91k-136k yearly est. 15d ago
  • Nuclear IT ERP Leader

    GE Vernova

    Information technology manager job in Wilmington, NC

    SummaryGE Vernova (NYSE: GEV) Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth's verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World. Learn more at ***************** The Nuclear IT ERP Leader will lead the definition and execution of the Nuclear ERP strategy, change management strategy, and business/digital transformations that enable productivity, efficiency, and growth for the Nuclear business line. This role will partner closely with the Enterprise Solutions CoE, Process Excellence CoE, and business teams to define and implement change management action plans for impact analysis, testing, communication, training, adoption, and support.Job Description Lead the definition and execution of the Nuclear ERP strategy, change management strategy, and business/digital transformations that enable productivity, efficiency, and growth for the Nuclear business line Partner closely with the Enterprise Solutions CoE, Process Excellence CoE, and business teams to define and implement change management action plans for impact analysis, testing, communication, training, adoption, and support Partner with IT and business stakeholders to define and implement SI&OP strategy Identify, develop, and execute AI use cases to accelerate Safety, Quality, Delivery, and Cost improvements Lead the development of resource and operating models to support ERP programs Collaborate with business and functional partners and technology leadership to define strategic and tactical roadmap of DT initiatives. Evangelize new opportunities possible with technology investment; challenge status quo and drive data/digital disruption. Help define and prioritize DT projects targeted to deliver most business value. Manage financial and resourcing constraints; define budgets and targets for individual projects and annual plans for the entire organization. Outline multi-generational project strategy aligned to deliver on the expected outcomes. Champion and lead business transformation programs that cut across multiple IT disciplines and competencies. Lead application and application landscape optimization and simplification initiatives for standardization and base cost optimization Coordinate internal and vendor resources executing various projects across multiple programs. Coordinate allocation of technical resources Support execution team with resolution of roadblocks and interdependencies. Partner with leadership of technical and functional teams external to the organization to ensure sufficient support and engagement. Manage executive stakeholder communication and progress reporting. Positively & collaboratively lead the team through change. Guide project teams through decision and pivot points as required. Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected. Own budget planning, distribution, optimal spend and budget tracking within the scope and for cross collaboration programs. Own the recruitment/performance management /career management of his/her team members. Provide clear directions, regular feedback, coaching and fosters team spirit. Eligibility Requirements Willingness and ability to travel domestically up to 50% of the time GE will only employ those who are legally authorized to work in the United States for this opening. This position requires access to and/or use of information subject to control under the United States Department of Energy's Part 810 Regulations (10 CFR Part 810) and the Export Administration Regulations (15 CFR Parts 730 through 774) (collectively, "U.S. Export Control Laws"). Therefore, the applicant must be able to be authorized to access and/or use such information under U.S. Export Control Laws.” Basic Qualifications Bachelor's Degree from an accredited university or college in Information Systems, Information Technology (IT), Computer Science, Engineering or related fields Minimum 15 years of IT professional experience in leadership and program management, including large portfolio and financial management leading cross functional initiatives and organizations Desired Characteristics: Major ERP initiative leadership experience Demonstrated experience leading and influencing across a complex, global matrix organization Strong track record of delivering on global and complex programs Proven experience of working with senior executive-level stakeholders Track record of driving IT innovation and technology-driven business outcomes Experienced in data protection, cyber, and all-around integrity demands that govern or impact technology Experience managing budgets including annual budgets and large-scale projects Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization Demonstrated customer focus - evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives Proven track record of setting targets, executing a plan, and delivering results Ability to plan and provide structure and organization in a fast paced, changing environment Effectively manages risk and uncertainty for self and team Strong business analysis and problem-solving skills Ability to decompose problems and make decisions when problems or solutions are not 100% defined Evaluates products & processes to assure compliance Measures the impact of trends (cyclical or a shift) and takes action Ability to interact at all levels of the organization, and with other GE businesses and partners Proactively identifies and removes project obstacles or barriers on behalf of the team Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices Excellent written and oral communication skills and the ability to interface with senior leadership with confidence and clarity Influences and energizes others toward the common vision and goal Drives to new directions of meeting the goal in the face of unfavorable odds and setbacks This job posting is expected to expire on January 13 2026 This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position, the pay range for this position is between $155,300.00 and $258,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 30, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $155.3k-258.8k yearly Auto-Apply 3d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Wilmington, NC

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $65k-95k yearly est. 3d ago
  • Information Technology

    Vp 3.9company rating

    Information technology manager job in Jacksonville, NC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $37k-72k yearly est. Auto-Apply 60d+ ago
  • Measurement Systems Calibration Manager

    GKN Automotive

    Information technology manager job in Wilmington, NC

    Job DescriptionLead our measurement assurance mission Join a global precision manufacturer where metrology underpins every decision we make. As the Measurement Systems Calibration Manager, you will turn data into confidence-building robust calibration systems, ensuring compliance, and enabling teams to produce right-first-time quality. Your impact Set the calibration vision and roadmap to elevate accuracy, reliability, and throughput. Institutionalize world-class procedures that align with ISO/IEC 17025 and internal quality systems. Guarantee instrument traceability and on-time calibration across the site. Serve as the audit-ready owner for internal, external, customer, and regulatory reviews. Enable teams through targeted training on methods, documentation, and proper equipment use. Use statistical techniques and MSA to detect variation, reduce uncertainty, and drive continuous improvement. Translate drawings and specifications into practical measurement plans for production and quality control. Core responsibilities Lead and develop a high-performing calibration/metrology team. Own the calibration schedule and capacity planning; track status and risks. Maintain complete, auditable calibration records and traceability chains. Partner with operations, quality, and engineering to solve problems proactively. What you bring Bachelor's in Engineering, Metrology, or related field. 3+ years' experience in calibration, metrology, or quality engineering. Proficiency with calibration methods, equipment, and documentation practices. Ability to interpret technical drawings/specifications for measurement systems. Preferred Team leadership experience in a manufacturing environment. Working knowledge of ISO/IEC 17025 and related quality standards. Strong analytical skills; fluency with statistical tools for MSA. Exceptional communication skills for cross-functional collaboration. Why you'll thrive here We're a global leader in precision engineering and manufacturing. You'll find a culture that prizes innovation, collaboration, and continuous improvement-where integrity and performance open doors to professional growth. You should be proficient in ISO 9001 Certification Experience Please note: Candidates must have legal authorization to work in the United States. Visa sponsorship is not available for this position.
    $80k-114k yearly est. 10d ago
  • IT Technical Lead Customer Applications

    Agilent Technologies 4.8company rating

    Information technology manager job in Wilmington, NC

    We are seeking a highly motivated and experienced IT Technical Lead to architect and implement Agilent's next-generation entitlement management system for software and services. This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with Agilent's IT architecture standards, compliance policies, and business objectives. Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B. This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization. This is a hybrid role with 3 days in office. What you'll do Gain an understanding of Agilent's B2B software licensing models and monetization methods. Develop deep expertise in the Licensing platform and lead its adoption through best practices. Lead the end-to-end implementation of the Licensing solution Partner and collaborate with the business teams and cross -functional teams to design solutions for entitlement management of software licenses. Optimize and solve for day-day operational challenges of the platform. Drive integration of entitlement management systems with enterprise IT platforms. Collaborate with enterprise architects to ensure solutions align with strategic goals. Communicate effectively with global stakeholders through presentations and documentation. Qualifications Bachelor's degree in computer science, or equivalent 8+ years of experience in understanding of core computer science principles and algorithms 2+ years as a technical lead of medium to large teams. Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions. Experience in apps that integrate with backend ERP systems. Experience in building customer-facing apps and their core principles. Experience in backend scripting languages like JavaScript or TypeScript, specifically in NodeJS, or Python Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR Must be passionate about optimization and speed of systems while designing solutions. Experience with Agile SCRUM development methodology Ability to translate requirements into detailed design and solution document. Excellent interpersonal, communication and team-facilitation skills Strong attention to detail and deadlines Ability to work independently with minimal supervision. What will make you stand out from the crowd: Excellent communication skills and knack for story-telling Interest or experience in GenAI, Agentic AI tools . Additional Details This job has a full time weekly schedule. Applications for this job will be accepted until at least November 14, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $127,680.00 - $199,500.00/yr USD in the US, or $119,196.00 - $186,244.00/yr CAD in Canada, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: IT
    $127.7k-199.5k yearly Auto-Apply 60d+ ago
  • IT Director - Information Technology

    Coastal Beverage Company Inc. 4.0company rating

    Information technology manager job in Wilmington, NC

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities DUTIES AND RESPONSIBILITIES: 1. Define, communicate, and own the IT vision that addresses short and long-term corporate growth and supports achievement of business results. 2. Develop, monitor, and maintain comprehensive information and cybersecurity controls for the organization in coordination with staff and company leadership. This includes regular monitoring and evaluation of the effectiveness of “security stack” elements. 3. Coordinate / perform annual cybersecurity risk assessment and update controls and infrastructure according to the risk environment on a periodic basis. The role is responsible for consistent identification of emerging information security and cybersecurity risk and monitoring the risk environment. 4. Provide leadership and build the IT team that is exceptionally customer-oriented, delivers business value, and is well-respected within CBC. 5. Responsible for the overall system architecture, hosting strategies, infrastructure management, capacity planning, business systems, and cyber security. 6. Responsible for management of staff including recruiting, selecting, developing, and training employees. 7. Responsible for the development and achievement of internal client service, system availability, and security service level agreements and performance metrics and reporting. 8. Responsible for communicating areas of risk, operational threats, and challenges impacting operations and ERP / application infrastructure performance. 9. Work cross-functionally across all departments at a senior level to align IT goals with department needs. 10. Research, recommend, test and implement innovative technology to solve business challenges; optimize systems for streamlined processes, efficiency, and accuracy. 11. Authorize and oversee the deployment, monitoring, maintenance, development and support of all hardware and software. 12. Develop resources planning for business roadmap in advance and plan department budget accordingly. 13. Benchmark, analyze, and recommend improvements of the IT infrastructure and IT systems. 14. Manage negotiation and administration of vendor, outsourcer, and consultant service agreements and contracts. 15. Oversee end-user services including help desk and technical support 16. Create and maintain documentation for systems and processes. 17. All other duties and responsibilities as assigned. REQUIRED QUALIFICATIONS: 1. Possess and display Coastal Beverage Company's Core Values at all times: a. Craft It b. Own It c. Protect It d. Celebrate It 2. Possess education equivalent to a bachelor's degree in Information System or related field plus six years similar related experience and/or training in a corporate IT environment or equivalent combination of education and experience including extensive experience monitoring and directly managing, maintaining, and implementing elements of the security stack, including firewall administration, network security, active directory, and server management / maintenance. Minimum of four years prior supervisory or management experience required. 3. Possess proven experience in IT infrastructure, cybersecurity / information security risk management, planning and development, system implementations / project management, and policy development in constantly expanding operations. 4. Possess good understanding and technical knowledge of systems security best practices, Microsoft environments. Must be competent in creating, maintaining, and testing disaster recovery planning and business continuity planning. 5. Possess experience with cloud migration and evaluating cloud solutions. 6. Possess experience with system design and development from business requirements analysis to day-to-day management. 7. Possess exceptional communication, both written and verbal; possess good listening and comprehension skills with ability to present ideas in a business-friendly and user-friendly language. 8. Possess excellent collaboration skills with all technical skill levels and the ability to work in a team environment. 9. Possess strong business acumen and critical thinking skills able to creatively solve problems independently. 10. Possess the ability to plan department finances and manage budgets. 11. Possess the ability to maintain regular and punctual attendance. 12. Possess on-call availability. 13. Possess and maintain an acceptable MVR and driving record with the ability to travel between service centers up to 30% of the time. PHYSICAL DEMANDS: While performing the functions of this job, the employee must be able to lift or move twenty-five pounds on a regular basis and/or move up to fifty pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk and reach with hands and arms. ********** Coastal Beverage Company offers a competitive salary and benefits package including 401(k) plan, health, dental, S125 plans, life, and disability coverage. All candidates must consent to pre-employment inquiries and tests including criminal background, MVR check, physical assessment (job simulation) and drug tests. Apply Today! #WL
    $121k-170k yearly est. Auto-Apply 43d ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology manager job in Jacksonville, NC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $35k-64k yearly est. Auto-Apply 60d+ ago
  • IT Infrastructure Project Manager

    Mondo 4.2company rating

    Information technology manager job in Wilmington, NC

    Job Title: IT Infrastructure Project Manager Start Date Is: Mid-to-end of June Duration: Contract (initially until end of year, with potential 6-month extension) Compensation Range: $65/hr - $80/hr W2 (No corp to corp) Job Description: Lead and coordinate global OT cybersecurity deployments at manufacturing sites, ensuring effective execution and alignment with client goals. Day-to-Day Responsibilities: Manage deployments of security tools in global manufacturing environments Collaborate with operations, OT cybersecurity, automation, and local IT teams Track program timelines, barriers, and performance metrics Manage configuration data and oversee direct resources and 3rd party consultants Support multiple concurrent site deployments and provide technical input on Cisco switches, Palo Alto firewalls, and SQL database infrastructure Requirements: Must-Haves: Proven experience managing 2 multimillion-dollar IT infrastructure projects simultaneously Understanding of Cisco network switches and Palo Alto firewalls Familiarity with SQL DBA tasks (basic to intermediate level) 5-8 years of relevant experience, preferably in manufacturing operations Ability to manage multiple workflows and lead a team Bachelor's degree in a relevant field (Engineering, Computer Science, Automation, Cyber Security) Strong written and verbal communication skills Nice-to-Haves: Experience with DCS systems (Rockwell, Client, Yokogawa, etc.) Familiarity with cybersecurity standards (NIST, IEC 62443) Previous engineering background with a focus on IT infrastructure
    $65 hourly 12d ago
  • Information Assurance Instructor

    Prosol 4.1company rating

    Information technology manager job in Jacksonville, NC

    Professional Solutions1, LLC (ProSol) is hiring an exceptional Information Assurance Instructor to provide on-site instructional support to the Marine Corps Communication Instructional Services (MCCIS). This will be formal instruction for established courses, New Equipment Training (NET), Sustainment Training, and additional training as assigned. The Information Assurance Instructor must be able to convey information in a format that the students can understand, while preparing students to pass commercial certification exams. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Responsibilities: The Information Assurance Instructor is expected to: * Provide students with the knowledge and skills to successfully obtain industry certifications: * Install, operate and maintain communications, networks, and satellite (CNS) systems; * Provide hands-on time (practical application) to practice skills prior to testing; * Provide performance tests; and evaluation of skills. * Teach technical theories and systems to a variety of students with differing knowledge levels. * Participate in and provide feedback during CTC staff meetings and planning sessions. * Provide input for curriculum development / modification in the area of instructional expertise. * Complete After Instruction Reports (AIR) per the SAT Manual at the conclusion of each training event. * Maintain a professional appearance. * Assist the MCCIS staff with classroom setup/teardown and equipment maintenance. * Complete other administrative duties and requirements as may be assigned from time to time. Knowledge, Skills and Abilities: * 4+ years experience delivering technical instruction or have a Military Master Instructor Certificate. * Current certification as/in: * CompTIA Security+ * CompTIA A+ (if recently lapsed, ProSol will assist with re-certification costs) * CompTIA Network+ * Excellent written and verbal communication skills Education & Experience: * Bachelor's degree or a minimum of four years of applicable military service. * Additional certificates in CEH, CISSP, ITIL, CISCO or Microsoft, are a plus. Security Clearance: Secret, preferred Work environment: Work is primarily performed in a classroom and office environment. Typically, employees sit comfortably to do their work, interspersed by periods of standing, walking, bending, carrying papers and books, as well as periods requiring the use of computer terminals to accomplish work objectives. Workdays: Monday - Friday Core hours: 8:00 am - 4:00 pm Travel: Up to 35% Scheduled Travel: Based on mission support Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional information: ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
    $47k-69k yearly est. 18d ago
  • Loan IQ Migration - PMO

    Delta Capita Consulting

    Information technology manager job in Wilmington, NC

    Role Type: Full Time Join our fast-growing Post-Trade Services Business at Delta Capita (DC), working with leading global financial institutions. As an Associate, AVP, or VP you'll be part of our Post Trade Services team, acting as the primary client contact and delivering high-quality consulting services. We're looking for professionals with strong financial services knowledge, proven experience in business analysis and/or project management, and a track record of successful client delivery. Ideal candidates will bring change management expertise and experience in lending platforms such as LoanIQ (ACBS experience is a plus). Key Responsibilities: * Manage projects across lending operations as a Business Analyst. * Lead asset migration and reconciliation between ACBS and LoanIQ. * Oversee defect management and portfolio migration activities. * Apply lending and syndicated loan expertise to guide project decisions. * Collaborate with technical and operational teams to ensure data integrity. * Build and manage client relationships, acting as a trusted advisor. * Deliver end-to-end consulting projects, ensuring quality and timeliness. * Mentor junior consultants and foster a collaborative team culture. * Identify new business opportunities and support sales efforts. * Contribute to internal initiatives, thought leadership, and industry events. * Drive continuous improvement across tools, methodologies, and processes.
    $84k-124k yearly est. 52d ago
  • Civil Project Manager - Land Development

    Timmons Group 4.5company rating

    Information technology manager job in Wilmington, NC

    Timmons Group is currently seeking a Civil Project Manager - Land Development to join our Residential Land Development Group located in our Wilmington, NC office location. Our commercial team focuses on retail and commercial projects, multi-family projects including mixed use developments & market rate apartment communities, and we also work on large scale industrial and distribution projects. Our residential team focuses on residential neighborhood design. We assist our clients with zoning entitlements, civil site plan approvals, and construction administration support. Our project engineers will typically work in a team of 2-3 design engineers and a project manager to bring our client's vision to life. The complexity and fast paced nature of our client's needs creates a dynamic environment for our team members and fosters a culture of teamwork, diverse training opportunities, and builds a sense of ownership in the successful outcome of the project. Essential Duties and Responsibilities of a successful candidate include but are not limited to: Design portions of a project using relevant office software, modeling and Civil 3D technology Complete calculations using engineering formulas and skills and/or utilizes computers in order to solve problems Prepare specifications materials through the use of research and manufacturing catalogs to specify materials, installation, inspection and payment of items specific to a project Work to complete design details and plan sets Assist in the preparation of engineering and construction cost estimates Communicate with client, staff and internal design team Skills/Requirements of a successful candidate include but are not limited to: A bachelor's or master's degree in Civil Engineering, or closely related degree, and professional registration (P.E.) in North Carolina, and/or one or more states in which Timmons Group conducts business 6 to 10 years of experience in civil engineering related to land development engineering Must have a thorough understanding of project accounting and demonstrated ability to manage the schedule and budget for multiple projects at the same time Proven experience in client management, relationships and contract acquisition Has experience in marketing and supervision of the technical work of others Has working knowledge of CADD and or civil 3D software. (Civil 3D preferred), and office support software required to perform the essential functions of the position Additional Information The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are looking for high energy, creative, flexible, patient, self-starters who are willing to work at a dynamic pace. Candidates must share a commitment to our company's Vision, Mission and Shared Values. Timmons Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status. Timmons Group is a full-service engineering and technology firm recognized nationally as a “Best Firm to Work For” by CE News. With over 15 offices throughout the Mid-Atlantic and Southeast, we provide civil engineering, environmental, economic development, GIS/geospatial technology, landscape architecture, and surveying services to a diverse client base. As one of Engineering News Record's (ENR) Top 500 Design Firms for over 30 years, we are dedicated to being an employer of choice and providing our people with the best resources, technology, and culture to help them thrive in an engaging career development setting. For more information, visit **************** #LI-DL1
    $75k-101k yearly est. 58d ago
  • Level 3 IT Project Technician

    Cw It Support

    Information technology manager job in Wilmington, NC

    IT Project Technician This is an in-person position for one of two markets - Wilmington NC / Charlotte NC (within 30 to 45 minutes commute as needed) Looking to join an incredible team of IT technicians in North Carolina that make a real impact by providing creative, resourceful solutions to challenging problems every day? Come join a team where you can learn continually, gain knowledge, certifications, and grow your IT skill set in an environment based upon continual improvement and growth. We are looking for resourceful, intentional, competent, highly skilled and customer-focused IT technicians to join our growing team. Every day presents new challenges and puzzles to solve at CW IT Support, with a chance to learn something new, or provide value with your current knowledge to our clients. The more you learn, the more you can earn at CW IT Support, and we promote learning and growth by offering company paid training and certification testing. We offer competitive pay, excellent benefits (Health, Dental, Vision, 401k, Life Insurance, Long-term disability), a company paid cell phone (most employees can cancel their personal plan and forward their number), and you will have a dedicated service vehicle fully outfitted to help you get the job done right the first time. Application Instructions: Apply over indeed - take the two assessments listed for the position as well. They should be sent to you after submitting your application. If we want to proceed with you in the process, we will E-mail you further instructions for the next phase of our hiring process. Salary: Salary for this position varies between $65,000 and $95,000. This will depend upon experience level and skill-set, among other factors. Benefits: We believe in offering stable employment and incredible benefits to our team members. We currently offer 100% paid medical, dental, and vision benefits for the individual, and 50% coverage for the amount above individual for dependents. We also provide matching 401(k) contributions. We have a list of approved certifications we pay for and have a robust training platform you will be subscribed to. Job Duties: Work primarily in a project implementation role that involves the configuration and deployment of complete business IT solutions. This includes servers, workstations, networks, VOIP, Cloud environments, Azure / M365, wireless, and other common technologies, as well as onboarding new clients. Working efficiently and communicating effectively with clients in a courteous manner is a must. Document remote and/or onsite support activity in ticketing system and continually update client information on file. Recommend additional services / solutions that will help clients (hand off to sales team) This position will also serve as an escalation point for our help desk if the customer issue falls outside of our support staff's area of expertise. Requirements: Excellent Customer Service Skills - Although this is a business based in technology, the relationships with clients come first!!! 10 years experience in an IT support role -- MSP experience is highly preferred! Knowledge and experience configuring firewalls, switches, wireless technologies, VLANs; Net+ and/or CCNA highly preferred. Experience with Windows Servers, Active Directory, Group Policy, and Microsoft 365 Administration. Understanding of virtualization technologies including VMware and Hyper-V. Experienced with end user desktop support including desktop hardware repair, drive replacement and disk imaging practices, operating system installation, malware remediation, and email system troubleshooting. Self-driven and ability to work both independently, in a team environment, and act confidently in front of clients even when faced with difficult challenges. You will be working with Autotask as a PSA / Ticketing System, and n-central / SolarWinds as the RMM tool (Soon to be Datto RMM). You will be a part of a very small project team and will be serving as a lead technical role in this department. You will have a company vehicle, company laptop, company cell phone, and company tools / equipment. This is going to be a hybrid work environment with some work from the office, from home, and on-site. Job Type: Full-time Salary: $65,000.00 - $95,000.00 per year Benefits: 401(k) 401(k) matching Dental Insurance Vision Insurance Health Insurance Life Insurance Paid Time Off Schedule: 8 hour shift Monday to Friday On call Overtime Supplemental pay types: Bonus pay Commission pay Education: High school or equivalent (Preferred) Experience: Help desk: 10 years (Preferred) Windows: 10 years (Preferred)
    $65k-95k yearly 60d+ ago
  • INTL IT Copyeditor

    Insight Global

    Information technology manager job in Wilmington, NC

    Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across: o Headlines, subheads, bullet points, and spacing. o Slide notes (in PowerPoint decks), ensuring relevancy and correctness. - Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear. - Review and resolve formatting issues such as widows, orphans, and bullet alignment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of copy editing or proofreading experience. - Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials. - Excellent command of written English and editorial best practices. - High attention to detail and a methodical approach to reviewing documents. - Ability to work independently and under tight deadlines. - Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines. - Experience working with or for healthcare or pharmaceutical companies.
    $34k-62k yearly est. 60d+ ago
  • Student Information Systems Coordinator

    Public School of North Carolina 3.9company rating

    Information technology manager job in Wilmington, NC

    TITLE: Student Information Systems Coordinator QUALIFICATIONS: 1. High School Diploma. Associate degree preferred or equivalent combination of education and experience. 2. Minimum of three (3) years' experience in in a business or education setting preferred 3. Knowledge and experience in Microsoft Office required. 4. Two (2) years of strong database experience preferred. REPORTS TO: Director of Technology/Student Information Systems Supervisor JOB GOAL: Support the collection, reporting, auditing and archiving of Student Information Systems data for the school system. Interacts with District staff on all facets of the system and solves system issues. Starting Salary and/or Grade: Grade 67 Click the link for JOB DESCRIPTION
    $51k-72k yearly est. 16d ago
  • AI & Technical Upskilling Program Manager

    Maximus 4.3company rating

    Information technology manager job in Wilmington, NC

    Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization's AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00
    $81k-118k yearly est. Easy Apply 7d ago
  • Implementation Project Manager

    Vantaca

    Information technology manager job in Wilmington, NC

    Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: * Growing 100% year-over-year * Our AI product (HOAi) went from $0 to millions in months * Backed by Cove Hill Partners and JMI Private Equity * 6M+ doors on our platform, displacing legacy systems We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here. Overview As an Implementation Project Manager, you are the client relationship owner and central coordinator for the pre-go-live implementation process. You orchestrate a team of specialized Solutions Consultants (Admin, Accounting, Action Items) and the Integration Coordinator to deliver exceptional client onboarding experiences. Your focus is on client relationship management, cross-functional coordination, and ensuring clients are fully prepared and confident for go-live. You will coordinate specialist efforts but will not conduct software training or configuration yourself - instead, you ensure seamless collaboration between specialists and successful handoff to the Customer Enablement team at go-live. Accountability Key Initiatives * Client Relationship Experience * Specialist Team Coordination * Successful Go-Live Delivery Expectations for Success * Client Go-Live Date Accuracy * Client Satisfaction at Go-Live * Specialist Coordination Quality * Client Communication Excellence * Client Escalation Rate * Handoff to Customer Enablement Quality * Client Preparation Score Responsibilities Client Relationship Management * Serve as primary point of contact throughout the pre-go-live implementation process * Conduct partnership alignment, discovery, and regular project plan calls with clients * Manage client expectations and provide consultative guidance on implementation approach * Build trust and confidence through proactive communication and issue resolution * Conduct owner touchpoint calls to assess go-live confidence throughout process Specialist Team Coordination * Coordinate scheduling and deliverables across Admin, Accounting, and Action Items Solutions Consultants * Work with Integration Coordinator to ensure banking, payment, and third-party integrations are ready * Partner with Data team on migration scheduling, data quality validation, and import coordination * Facilitate handoffs between specialist teams and ensure continuity of client experience * Monitor specialist work quality and timeline adherence across all functional areas Project Planning & Execution * Develop and manage detailed project plans with specialist input and coordination * Monitor progress across all specialist workstreams and maintain overall timeline * Proactively identify potential issues and coordinate solutions across specialist teams * Ensure all pre-go-live deliverables are completed and validated before go-live Process Improvement & Innovation * Gather feedback from clients and specialist teams to improve coordination processes * Identify opportunities to enhance PM coordination and specialist collaboration * Leverage AI tools for project tracking, client communication, and coordination optimization * Explore AI applications for predictive project management and automated status reporting Transition Management * Ensure smooth transition from Sales team with complete client context and expectations * Coordinate comprehensive handoff to Customer Enablement team at go-live * Provide detailed client documentation and specialist insights to CES team * Validate client readiness for post-go-live adoption and optimization phase Cross-Functional Collaboration * Partner with Data team on migration timelines and quality validation * Coordinate with Integration Coordinator on technical setup and testing * Work with all specialist teams to ensure integrated delivery approach * Collaborate with Customer Enablement team on handoff preparation and client transition Requirements Required Experience: * Bachelor's degree or equivalent experience in project management, business administration, or related field * Minimum 2-3 years of project management experience, preferably in SaaS implementation * Proven experience managing complex projects with multiple stakeholders and specialists * Strong background in client relationship management and expectation setting Core Competencies: * Exceptional communication and presentation skills with clients and internal teams * Advanced project management and cross-functional coordination capabilities * Strong organizational skills with ability to manage multiple complex implementations simultaneously * Proven problem-solving abilities and consultative client approach Technical Skills: * Strong technology background with understanding of SaaS platforms and integrations * Advanced Excel skills and project management tool proficiency (Rocketlane, Asana, etc.) * Comfort with AI tools for project management, communication, and process optimization * Data management skills and ability to interpret client requirements Client Management Skills: * Excellent public speaking and meeting facilitation abilities * Professional, positive, and constructive communication style * Ability to build trust and confidence with clients throughout implementation * Experience managing client expectations and delivering difficult conversations when necessary * Openness to AI-enhanced client communication and relationship management tools Core Values * Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. * Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. * Accountability Starts with Me: Notices problems and takes personal action to solve them. * Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. * Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Benefits: Medical, Dental, and Vision kick in day one. * Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). * 401K with Company Match. * Remote Flexible - come to the office when needed. * Great parental leave benefits. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
    $80k-111k yearly est. 15d ago
  • Assistant Service Delivery Manager (ASDM)

    Aqualis

    Information technology manager job in Morehead City, NC

    Who is AQUALIS? AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource…water. Why work at AQUALIS? AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential. Where do YOU fit in? The Assistant Service Delivery Manager (ASDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM). Specific duties include: Assist leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion Identifying and documenting stormwater drainage issues needing repair Operating and maintaining company equipment which includes a pick-up truck & trailer Completing maintenance & inspection reports and tracking crew expenses Coordinating hotel arrangements for the team when overnight travel is required Conducting brief but regular safety trainings
    $91k-130k yearly est. 19d ago
  • Senior Human Resources Information Systems Analyst

    AAA Mid-Atlantic

    Information technology manager job in Wilmington, NC

    AAA Club Alliance is currently seeking a full-time Senior Human Resources Information Systems Analyst to join our team in Wilmington, DE. is hybrid and will require you to work on-site 3 days per week. The primary duties of the Senior Human Resources Information Systems Analyst are: * Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues. * Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions. * Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system. * Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance. * Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation. * Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting. * Ensures accuracy of data through routine data audits and validation. * Provides system mass update support via EIBs for all functional areas of Workday. * Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets. * Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations. * Effectively translates user requirements into technical specifications. * Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities. * Uses industry standard best practices to develop and recommend human capital metrics reporting. * Provides guidance (experience-based recommendations) to HR SMEs to support process improvements. * Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations. Minimum Qualifications: * Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology. * 7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects. * Workday configuration experience required. * Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred. * Advanced experience with the building and maintenance of calculated fields. * Strong technical and working knowledge of HR systems, applications, theory and practice. * Advanced proficiency with data conversion and mapping. * Knowledge of Workday security administration and analytics strongly preferred. * Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports. * Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives. * Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access. * Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment. * Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work. * Relies on experience and judgment to plan and accomplish goals. * Proven analytical and problem solving skills. At AAA, your success is our success. What we can offer you: * The starting base compensation for this position is $78,436 TO $133,545. * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* * Comprehensive health benefits package. * Up to three weeks of paid time off accrued during your first year. * Annual Bonus Plan. * 401(K) plan with company match up to 7%. * Professional development opportunities and tuition reimbursement. * Paid time off to volunteer & company-sponsored volunteer events throughout the year. * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Human Resources
    $78.4k-133.5k yearly Auto-Apply 19d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Jacksonville, NC?

The average information technology manager in Jacksonville, NC earns between $78,000 and $164,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Jacksonville, NC

$113,000
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