Information Technology Training Manager
Information technology manager job in Boston, MA
IT Training Manager | Boston, MA - Hybrid (4 Days On-Site) | $110,000 - $150,000
A long-established Boston-based professional services firm is seeking a hands-on Learning & Development Manager to lead onboarding, training, and continuous education across the organization. This is a high-impact role in a lean, collaborative environment-ideal for someone who thrives on ownership, visibility, and direct engagement with end-users.
About the Role
You'll design and deliver firmwide training programs, support new software rollouts, and ensure a seamless experience for attorneys and staff. Responsibilities include:
New hire onboarding and role-based training
Live, virtual, and self-paced learning experiences
Software/application training (e.g., NetDocs, DMS)
Beta testing and UAT coordination
Building and maintaining training materials and documentation
Supervising one direct report (Training Coordinator)
What We're Looking For
7-10 years in software training, instructional design, or end-user support
Legal or professional services background preferred
Strong technical understanding of business/legal applications
Excellent communication and facilitation skills
Organized, proactive, and emotionally intelligent
Willing to be on-site in Boston 5 days/week (with future flexibility)
Able to travel to a satellite NH office 2-3 times/year
Why This Role
Join a firm with over 160 years of stability and reputation
Be the first point of contact for new hires-shape their journey
Make the role your own in a high-trust, low-hierarchy culture
Enjoy a collaborative team and direct access to leadership
Lifestyle Spending Account: $150/month for wellness, travel, and more
The firm are looking to begin interviews this week, feel free to reach out below to discuss further.
Service Delivery Manager - SAP AMS
Information technology manager job in Waltham, MA
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Job Title: Service Delivery Manager - SAP AMS
Client: CL-CBG 5057
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Competencies: Utilities - SAP FICA - 6-8+ years experience
Position Summary
The Service Delivery Manager (SDM) will oversee the delivery of Application Management Services (AMS) for SAP systems, ensuring high-quality support, compliance, and continuous improvement for a Retail customer. This role acts as the primary point of contact for clients, managing service performance, team coordination, and stakeholder communication.
Key Responsibilities
• Service Governance: Ensure adherence to SLAs, KPIs, and contractual obligations for AMS delivery.
• Incident & Problem Management: Oversee resolution of critical incidents (P1/P2), root cause analysis, and preventive measures.
• Change & Release Management: Coordinate approved changes, ensuring proper documentation, testing, and deployment41513.
• Stakeholder Management: Act as the client-facing lead for escalations, status reporting, and service reviews.
• Team Leadership: Manage AMS support teams across SAP modules (FICO, MM, SD, etc.), ensuring resource allocation and skill development.
• Continuous Improvement: Identify opportunities for automation, process optimization, and cost efficiency.
• Compliance & Audit: Ensure adherence to SOX, security, and audit guidelines.
• Financial Management: Monitor budgets, forecasts, and cost optimization for AMS operations.
Required Qualifications
• Experience: 10+ years in SAP AMS delivery, with at least 3-5 years in a managerial role.
• Expertise: Strong understanding of SAP landscapes (ECC, S/4HANA), AMS processes, and ITIL framework.
• Leadership: Proven ability to manage large teams and global delivery models.
• Communication: Excellent client-facing and stakeholder management skills.
• Tools: Familiarity with ITSM tools (ServiceNow, etc.) and reporting dashboards.
Preferred Skills
• Exposure to S/4HANA migration and AMS transition projects.
• Knowledge of automation tools for SAP / Joule.
• Experience in multi-vendor governance and offshore/onshore delivery models.
• Project exposure with a Retail Customer would be an added advantage.
Work Environment
• Location: Chennai or other TCS offshore delivery locations.
• Shift: May require rotational shifts for global support.
• Engagement: Long-term AMS support with occasional minor projects.
• Availability : Must be ready to support & represent for Critical Incidents like P1 & P2.
If you are interested, please share your resumes with me at ***********************, or else reach me at **********
Human Resources Information System Administrator
Information technology manager job in Waltham, MA
HRIS Consultant
Hybrid 2-3x a week onsite in Greater Boston area
$50.00 - $60.00 per hour
Our client is seeking an HRIS Systems Manager to support their Human Resources operations team. This role is responsible for overseeing, and support maintaining the Human Resources Information Systems (HRIS), ensuring system integrity, optimizing workflows, and integrating data across platforms. The position will serve as the primary technical resource for HR applications, working closely with HR Operations and liaising with IT.
Job Description:
Oversee and maintain custom reports, dashboards, and data integrations within the HRIS.
Build and maintain functional improvements in the HR system aligned with HR initiatives and strategic plans.
Collaborate with application vendors and participate in user group meetings as needed.
Troubleshoot and resolve system issues, including user access, data inconsistencies, and performance problems, in partnership with HR and the UKG service team.
Partner with HR and IT to determine release schedules for HRIS applications; present software fixes and enhancement requests to the Change Advisory Board.
Analyze recurring issues by root cause, deploy tested fixes, and ensure long-term stability.
Recommend improvements by monitoring system performance and processes.
Update and close technical support tickets related to HRIS.
Test and validate application changes to ensure full functionality.
Provide reporting support and guidance to HR on application data.
Attend training and create support documentation for HR applications.
Participate in disaster recovery processes for all in-scope systems.
Contribute to additional duties and projects as required.
Qualifications:
Bachelor's degree and 5+ years of hands-on experience in HRIS systems
Solid understanding of HR processes and data structures.
Excellent interpersonal, communication, and documentation skills.
Ability to act as both a developer and business analyst, managing small to medium technical projects.
Strong organizational skills with the ability to manage multiple projects and meet deadlines.
Director of Information Technology
Information technology manager job in Taunton, MA
Bristol County Savings Bank has selected S&W to lead the search and selection process for its first Director of Information Technology. Founded in 1846 and headquartered in Taunton, Massachusetts, BCSB is a 179-year-old, mutual community bank that embodies the best of what a community bank can be. For generations, the bank has served consumer and business customers throughout southeastern Massachusetts and Rhode Island and beyond, having been a source of financial stability for customers and the communities it serves through good times and bad.
Reporting to the EVP/CIO, this critical leadership role will oversee the bank's IT operations, infrastructure, network security, telecommunications, and business continuity planning while managing a team of six IT professionals. The ideal candidate will have 10+ years of network management experience in a multi-site environment, including at least 5 years of managing technical staff. A strong background in VMware, Active Directory, Office 365, and firewall/network security is essential, with experience in financial services or other highly regulated industries preferred. Familiarity with Fiserv DNA or COCC Insight is a plus. This is an exciting opportunity to shape the technology strategy of a strong, community-focused institution.
If you are interested in learning more or know someone who might be a good fit, please reach out to Julia Crouter, ****************************** or anyone on our financial services team.
SR IT Network Solutions Manager
Information technology manager job in Marlborough, MA
The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives.
Key Responsibilities:
Network Design & Management
Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage.
Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments.
Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security.
Plan and execute network upgrades, migrations, and optimization projects.
Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations.
Ensure adherence to network performance, reliability, and security standards.
Operations & Troubleshooting
Monitor network performance and proactively resolve incidents, outages, and capacity issues.
Define and enforce network policies, configurations, and documentation standards.
Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements.
Vendor & Telecom Management
Manage relationships with network vendors, ISPs, and telecom carriers.
Review, negotiate, and optimize telecom and WAN contracts for cost efficiency.
Oversee telecom billing, invoice validation, and cost allocation.
People & Project Management
Lead, mentor, and develop a team of network engineers and support staff.
Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives.
Provide strategic input on network architecture, capacity planning, and technology roadmap.
Compliance & Reporting
Ensure compliance with corporate and regulatory security standards and business requirements.
Maintain comprehensive documentation, reports, and performance dashboards.
Support internal and external audits related to network operations.
Required Skills & Qualifications:
Bachelor's degree in computer science, Information Technology, or related field
7-10 years of hands-on experience managing enterprise networks.
Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools.
Experience in vendor and contract management, including telecom billing oversight.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications such as Fortinet NSE 4-7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred.
Proven expertise in:
Fortinet SD-WAN design and deployment.
Aruba LAN, WiFi design and deployment.
Data Center network operations and routing/switching (Cisco/Aruba/Fortinet).
Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.).
Key Performance Indicators (KPIs):
Network uptime and availability
Incident resolution time and SLA adherence
Network cost optimization through vendor and telecom management
Successful completion of infrastructure projects within time and budget
Team performance, engagement, and skill development
Senior Director, Information Technology
Information technology manager job in Walpole, MA
The Senior Director of Information Technology leads the global IT function at H&V, ensuring reliable systems, secure infrastructure, and data-driven solutions that enable the company's manufacturing, commercial, and financial operations.
This role focuses on execution excellence, operational reliability, and disciplined delivery of enterprise technology initiatives - including ERP/MES platforms, infrastructure, data analytics, and cybersecurity. The Senior Director partners closely with Finance, Operations, and Commercial leaders, and works collaboratively across Supply Chain, Quality, R&D, HR, and Compliance to ensure IT services and investments directly support business priorities and performance goals. This position reports to the CFO.
Key Responsibilities:
Leadership and Execution
Lead and develop a global IT organization focused on service and accountability.
Translate strategic objectives into executable IT plans and roadmaps.
Ensure reliable operation of core systems and infrastructure globally.
Strengthen IT governance, delivery processes, and performance metrics.
Systems and Platform Management
Oversee enterprise applications (Oracle, TIPS/Lovis, MES, Planful, etc.).
Lead ERP roadmap execution in partnership with process owners.
Support Finance and Commercial teams with data and reporting accuracy.
Cybersecurity and Infrastructure
Maintain robust cybersecurity practices and network reliability.
Manage vendors and optimize service delivery
Business Partnership and Collaboration
Build strong relationships with plant and functional leaders.
Translate business requirements into technical solutions.
Communicate performance, budgets, and project updates clearly to leadership.
Success in the First 12 Months
1. Operational Reliability: Consistent system uptime and reliable IT service delivery.
2. ERP and Platform Execution: Achieve roadmap milestones and stakeholder alignment.
3. Financial and Vendor Discipline: Improve IT spend transparency and reporting.
4. Team and Culture: Strengthen trust through communication and responsiveness.
5. Cybersecurity: Standardize global infrastructure and security performance metrics.
Qualifications and Experience
8-10 years of progressive IT leadership experience in manufacturing or industrial environment.
Strong understanding of enterprise systems, data integration, and infrastructure.
Proven ability to lead through change and improve service delivery.
Experience managing vendors, budgets, and multi-site operations.
Excellent collaboration and communication skills.
Personal Attributes
• Hands-on operator - detailed yet strategic.
• Service-minded leader - responsive and dependable.
• Structured and reliable - delivers with discipline.
• Team builder - develops and empowers global IT staff.
• Calm communicator - clear and solutions-oriented.
Education
Bachelor's degree required; Master's or MBA preferred.
Travel: Up to 25%
IT Delivery Head
Information technology manager job in Cambridge, MA
IT Delivery Head - Property & Casualty Insurance (P&C)
Cambridge, MA (3 Days Onsite - Hybrid)
We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore-offshore teams, and revenue growth while ensuring superior client satisfaction.
Must-Have Qualifications
B.Tech/B.E. or M.Tech/M.E. with 25+ years in IT services and 15+ years in P&C delivery.
Proven success in large enterprise delivery and onshore-offshore models.
Expertise in cloud (AWS/Azure), Agile methodologies, and stakeholder management.
Preferred
Experience in Guidewire, Duck Creek, digital modernization, and data analytics.
Ability to manage delivery teams of varying scale.
Key Responsibilities
Strategic Delivery & Portfolio Leadership
Lead product/platform delivery and ensure alignment with client and business goals.
Manage multiple P&C accounts and technology portfolios (legacy + greenfield).
Define delivery strategy, track metrics, budgets, resources, and team performance.
Client Engagement & Business Growth
Serve as primary onshore contact for senior client leaders.
Grow accounts and revenue in partnership with sales.
Lead RFI/RFP responses, demos, POCs, and governance sessions.
Drive client satisfaction, operational excellence, and financial outcomes.
Onshore-Offshore Delivery Management
Ensure seamless execution between global delivery centers.
Monitor staffing, visa readiness, and Agile delivery adoption.
Manage Managed Services across applications and infrastructure.
Capability Building & Team Leadership
Build and expand onshore delivery and consulting capability.
Hire, mentor, and develop senior leaders and cross-functional teams.
Foster CoPs, continuous learning, and innovation culture.
Technical Governance & Excellence
Guide P&C platform delivery (Guidewire, Duck Creek, etc.).
Establish strong SDLC, release, configuration, and compliance frameworks.
Evaluate new tools and support architecture decisions and ARBs.
Stakeholder & Cross-Functional Collaboration
Advise leadership on delivery strategy and industry opportunities.
Partner with ADM/AMS teams to enhance offerings and market positioning.
Drive efficiency, innovation, and solution development across teams.
Information Technology Project Analyst
Information technology manager job in Marlborough, MA
Job Role: IT Project Analyst
Key Responsibilities
Manage IT and business automation projects from planning through implementation
Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes
Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps
Design and maintain dashboards and reports in Power BI and Microsoft Fabric
Support database-related work, ensuring proper design, data integrity, and relational structure
Apply AI fundamentals to improve workflows and analytics
Track project timelines, budgets, and communications
MUST HAVES:
· 3-5 years of proven experience managing IT projects and working cross-functionally with technical teams
· Proficiency with Power BI and Power Automate strongly preferred
· Working knowledge of SQL Server and database structures strongly preferred
NICE TO HAVES:
· Familiarity with SharePoint, Lists, Power Apps, and Microsoft Fabric preferred
· Understanding of AI concepts and how to apply them in business environments preferred
Senior IT Director - Supply Chain Systems
Information technology manager job in Marlborough, MA
Senior Director of IT - Global Supply Chain Technology
Marlborough, MA (Onsite)
Full-Time | Executive Leadership
Base Salary: $185,000 - $250,000 + Bonus
An award-winning global organization, recognized repeatedly as one of the Best Places to Work, is seeking a Senior Director of IT - Global Supply Chain Technology to join its growing Global IT leadership team. This firm has experienced continual hyper-growth over many years, has earned countless industry awards, and is widely respected for its innovation, culture, and impact on a global scale.
This highly visible leadership role serves as a strategic business partner to global supply chain and operations leaders, helping shape and execute enterprise-wide technology strategies that support growth, efficiency, and operational excellence. The Senior Director will play a critical role in defining the global roadmap for supply chain systems while leading and developing a high-performing global IT organization.
Role Overview
Reporting to the VP of Corporate IT Solutions, this role is responsible for developing and deploying a comprehensive IT solution roadmap supporting global supply chain operations, including Plan-to-Make, Source-to-Pay, and Order-to-Deliver processes. The Senior Director will own executive-level business partnerships, ensure the success of enterprise technology solutions, and provide direct leadership to a global IT team delivering innovative systems across supply chain, manufacturing, and operations.
This position is onsite in Marlborough, MA.
Key Responsibilities
Serve as the senior IT business partner for Global Supply Chain and Operations, collaborating closely with executive leadership
Define and execute a global IT strategy and roadmap supporting planning, manufacturing, sourcing, order management, and logistics
Lead large-scale ERP and enterprise technology initiatives, ensuring alignment with business strategy and regulatory requirements
Own executive relationships and ensure delivery of high-impact, scalable business system solutions
Provide direct leadership to a global IT organization, fostering innovation, accountability, and talent development
Deliver quarterly IT business reviews to senior Supply Chain and Regulatory leadership
Partner with internal IT leaders to ensure governance, compliance, and roadmap alignment across global initiatives
Qualifications & Experience
10+ years of IT leadership experience driving global technology solutions, ideally in regulated or complex enterprise environments
Proven experience leading large-scale ERP implementations and enterprise platforms (Oracle ERP required; Oracle Cloud preferred)
Deep expertise in global supply chain operations, with additional exposure to Finance, Accounting, HR, Quality, or Regulatory operations preferred
Strong understanding of planning, scheduling, manufacturing, sourcing, order management, and logistics at a global scale
Bachelor's degree in Business Administration, Computer Science, Supply Chain, or related field; MBA preferred
10-15 years of consulting, IT leadership, and/or business operations experience preferred
Core Skills & Capabilities
Exceptional communication and executive presentation skills
End-to-end understanding of enterprise systems, including business process design, requirements gathering, testing, data migration, change management, and cutover strategies
Ability to translate enterprise strategy into actionable technology solutions and business outcomes
Strong analytical skills with the ability to assess emerging technologies and industry trends
Proven success building, developing, and retaining high-performing global teams
Strong collaboration and partnership skills across IT and business functions
Demonstrated leadership in complex, matrixed global organizations
Leadership Attributes We Value
Inspires, develops, and leads diverse, high-performing teams
Builds trusted partnerships and is sought out for expertise and guidance
Communicates effectively at all levels of the organization
Influences outcomes, sets clear expectations, and delivers results
Operates with integrity, accountability, and a strong results orientation
Service Delivery Manager- SAP
Information technology manager job in Waltham, MA
Competencies: Utilities - SAP FICA - 6-8+ years experience
The Service Delivery Manager (SDM) will oversee the delivery of Application Management Services (AMS) for SAP systems, ensuring high-quality support, compliance, and continuous improvement for a Retail customer. This role acts as the primary point of contact for clients, managing service performance, team coordination, and stakeholder communication.
Key Responsibilities
• Service Governance: Ensure adherence to SLAs, KPIs, and contractual obligations for AMS delivery.
• Incident & Problem Management: Oversee resolution of critical incidents (P1/P2), root cause analysis, and preventive measures.
• Change & Release Management: Coordinate approved changes, ensuring proper documentation, testing, and deployment.
• Stakeholder Management: Act as the client-facing lead for escalations, status reporting, and service reviews.
• Team Leadership: Manage AMS support teams across SAP modules (FICO, MM, SD, etc.), ensuring resource allocation and skill development.
• Continuous Improvement: Identify opportunities for automation, process optimization, and cost efficiency.
• Compliance & Audit: Ensure adherence to SOX, security, and audit guidelines.
• Financial Management: Monitor budgets, forecasts, and cost optimization for AMS operations.
Required Qualifications
• Experience: 10+ years in SAP AMS delivery, with at least 3-5 years in a managerial role.
• Expertise: Strong understanding of SAP landscapes (ECC, S/4HANA), AMS processes, and ITIL framework.
• Leadership: Proven ability to manage large teams and global delivery models.
• Communication: Excellent client-facing and stakeholder management skills.
• Tools: Familiarity with ITSM tools (ServiceNow etc.) and reporting dashboards.
Preferred Skills
• Exposure to S/4HANA migration and AMS transition projects.
• Knowledge of automation tools for SAP / Joule.
• Experience in multi-vendor governance and offshore/onshore delivery models.
• Project exposure with a Retail Customer would be an added advantage.
Director of Information Technology & Security
Information technology manager job in Lowell, MA
The Company
Privately held company headquartered Northern Massachusetts (Rt 495) the company operates an integrated light manufacturing and distribution center, with two third-party overflow warehouses in the U.S. With approximately $150 million in annual revenue, over 450 employees.
The Position
The company is seeking a Director of Information Technology & Security to be responsible for leading the company's technology foundation across IT operations, infrastructure, cybersecurity, and software engineering. This senior leader will oversee the day-to-day performance, reliability, security, and efficiency of all IT systems and services, while ensuring the successful delivery of custom software solutions that support manufacturing and broader business operations. Reporting to the Chief Technology Officer, this role will also serve as a member of company's Senior Leadership Team. The Director will partner closely with the Director of Digital Transformation and the Director of the Project Management Office (PMO) to drive innovation and digital transformation initiatives, ensuring that technical execution aligns with business goals. As a senior technology leader, this individual will provide leadership continuity and support executive decision-making when needed, helping to keep operations and strategic initiatives on track.
The Director of Information Technology & Security will provide strategic and operational leadership across IT infrastructure, cybersecurity, and software engineering to ensure reliable, secure, and high-performing technology services. This individual will guide the evolution of Company's technology environment, strengthen system reliability and security, and enable scalable digital capabilities that support the needs of a growing manufacturing organization. The Director will also provide strategic guidance to the CTO on operational and technical matters, contributing to long-term IT strategy, technology roadmaps, and budget planning, while championing continuous improvement through analysis of incident trends and service performance. Through cross-functional collaboration and forward-looking leadership, the Director will help ensure Company's technology ecosystem remains robust, efficient, and positioned for long-term success.
Principal Responsibilities & Duties:
Lead IT operations, including infrastructure, networking, system administration, and the Help Desk, ensuring high availability, performance, security, and timely issue resolution while managing IT assets across their lifecycle.
Expand and mature IT service management (ITSM) processes and enforce SLAs/OLAs, driving accountability, continuous improvement, capacity planning, availability management, and disaster recovery aligned with business continuity goals.
Serve as the senior cybersecurity leader, overseeing policies, controls, incident response, and compliance to protect company systems and data.
Provide strategic direction and leadership for software engineering, managing development projects, automation, systems integration, and the Software Development Manager while fostering a high-performance, collaborative culture.
Partner with the Directors of Digital Transformation and PMO to align IT operations and development with innovation priorities, including AI adoption, factory floor automation, advanced analytics, process optimization, and timely project delivery
The Candidate
The company is seeking an experienced and strategic Director of Information Technology & Security to lead and evolve their technology foundation in support of our growing manufacturing organization. The ideal candidate will be an experienced and strategic technology leader with a strong background in IT operations, cybersecurity, infrastructure management, and software engineering. The company seeks a collaborative, proactive, and adaptable leader who can drive operational excellence while fostering innovation and cross-functional alignment. This individual will have a proven track record of leading high-performing IT teams, navigating both operational and project-based work, and influencing stakeholders across departments to deliver measurable results.
This role requires a hands-on, customer-focused, and risk-conscious leader with excellent communication and collaboration skills. A successful candidate will bring strong problem-solving abilities, curiosity, accountability, and a stakeholder-centric mindset, while integrating IT operations with digital transformation initiatives, manufacturing systems, and ERP platforms. This is a flexible hybrid role, with an expectation of at least three days per week in office. During the initial six months, on-site presence will be required four to five days per week to support onboarding and integration.
Summary of Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field; advanced or security-related certifications (CISSP, CISM, CSSM, CompTIA Security+, ITIL Foundation or higher) a plus.
15+ years of progressive IT operations leadership experience, including infrastructure, cybersecurity, and software engineering.
Proven ability to expand and optimize ITIL-based processes and leverage ITSM platforms to drive process maturity and operational excellence.
Strong understanding of manufacturing systems, ERP platforms, and IT/OT integration.
Hands-on experience leading software engineering teams, managing development projects, automation, and systems integration initiatives.
Skilled in capacity planning, disaster recovery, and business continuity aligned with organizational growth.
Experience managing IT assets, Help Desk operations, and SLAs/OLAs to ensure high availability, performance, and service reliability.
Hybrid role but must be in office at HQ three days per week and four-to-five during first six months of employment.
Vice President Information Technology
Information technology manager job in Boston, MA
The Vice President of Information Technology will lead technology strategy, governance, and execution across the firm and its portfolio companies. This role is ideal for a Private Equity technology leader with deep hands-on knowledge of hardware environments, data integrity practices, software ecosystem evaluation, and the application of AI to streamline operations and enhance value creation. The VP of IT will partner closely with investment, operations, and portfolio leadership to ensure technology investments support growth, scalability, and firm-wide strategic goals.
Key Responsibilities
Lead the firm's overall IT strategy, ensuring alignment with organizational objectives and portfolio company needs.
Oversee hardware infrastructure, including design, configuration, deployment, and performance optimization across corporate and portfolio environments.
Manage and maintain data integrity processes, including the use of SSE (Self-Service Encryption) files and other secure data-handling frameworks.
Evaluate, recommend, and implement software systems, providing expert guidance on platform selection, integration readiness, scalability, and cost-effectiveness.
Drive AI adoption across the firm and portfolio companies, identifying opportunities for automation, analytics, operational efficiency, and decision-making enhancement.
Partner with portfolio company leadership to assess IT maturity, develop technology roadmaps, and support integration or transformation initiatives.
Ensure strong cybersecurity posture, risk management practices, and compliance across all environments.
Lead and mentor internal IT teams and external partners, prioritizing collaboration, innovation, and operational excellence.
Oversee vendor relationships, contract negotiations, and budget management for enterprise IT initiatives.
Serve as an advisor to senior leadership on emerging technologies, infrastructure investments, and digital transformation opportunities.
Qualifications
10+ years of progressive IT leadership experience, with a strong background in Private Equity, investment management, or similar environments.
Demonstrated expertise in hardware configuration, infrastructure architecture, and systems performance optimization.
Hands-on experience with SSE files or similar tools used for secure data transfer and data integrity validation.
Broad knowledge of enterprise software systems with the ability to make informed recommendations based on business and technical needs.
Proven experience applying AI, automation, or machine learning solutions in a business context.
Experience partnering with portfolio companies and supporting due diligence, integration, and technology roadmap development.
Strong leadership, communication, and stakeholder management skills.
Ability to operate strategically while being comfortable with technical detail when needed.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Senior IT & Development Manager
Information technology manager job in Boston, MA
:
Deerpath Capital is a leading direct lending firm specializing in providing first lien, senior debt financing to middle market companies. Deerpath is focused on providing debt capital for acquisitions, refinancings, ownership transitions and growth capital to companies in the U.S. lower middle market. Deerpath has investment offices in New York, Boston, Chicago, Los Angeles and Fort Lauderdale, as well as overseas investor relations offices in London, Seoul, Tokyo and Brisbane. The firm employs approximately 100 employees globally.
Position Overview:
Deerpath Capital is seeking a Senior IT & Development Manager to lead the firm's technology strategy and development initiatives across multiple platforms. This individual will play a pivotal role in overseeing internal system development, integrations, and reporting, ensuring our technology supports the firm's growth and operational efficiency.
Key Responsibilities:
Systems Development & Oversight
Lead and manage Salesforce development projects, including customizations, integrations, automation, and user support.
Oversee Allvue configuration and development for portfolio management, fund accounting, and investor reporting.
Design and implement SQL-based reporting systems and interactive dashboards for analytics and business intelligence.
Architect and deploy a scalable data warehouse to centralize data and streamline firmwide reporting.
AI & Automation
Identify and implement AI-driven automation to enhance reporting, workflow efficiency, and data management.
Integrate LLM and machine-learning capabilities into Salesforce, Allvue, and core data environments.
Oversee secure deployment, governance, and monitoring of AI tools, ensuring compliance and data integrity.
Project Management
Partner with business stakeholders across departments to define requirements, scope initiatives, and deliver solutions on time and within budget.
Coordinate internal and external development resources, ensuring code quality, scalability, and adherence to security best practices.
Manage technology projects using Agile or hybrid methodologies, emphasizing clear communication and accountability.
Systems Administration & Integration
Maintain, optimize, and enhance core technology platforms.
Evaluate and implement new tools and integrations between Salesforce, Allvue, and other enterprise applications to improve workflow efficiency.
Security & Governance
Collaborate with IT and Compliance teams to ensure data integrity, cybersecurity, and adherence to regulatory standards.
Contribute to the firm's data governance framework, including access controls, auditability, and security policies.
Qualifications & Experience:
Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred.
7+ years of experience in IT development, systems management, or data engineering roles.
Proven Salesforce administration and development experience (Apex, Lightning, integrations).
Skilled in SQL, relational databases, and ETL processes.
Experience with data warehousing, data modeling, and BI tools (Power BI, Tableau, or Snowflake).
Familiarity with Allvue, or the ability to develop product expertise.
Demonstrated project management experience (Agile, Scrum, or similar).
Knowledge of Python, API integrations, or modern data pipeline tools (Airflow, dbt, Fivetran).
Exposure to financial services, private credit, or private equity systems preferred.
Experience integrating cloud platforms (Azure, AWS) with enterprise applications.
Strong analytical, problem-solving, and communication skills.
Strategic mindset with a hands-on approach to implementation.
Experience with change management in system upgrades or consolidations.
Strong data governance and security awareness.
Automation mindset with the ability to identify and streamline manual processes.
Exceptional communication skills for translating technical concepts to non-technical audiences.
Experience leading small technical teams or mentoring junior developers.
Highly organized, detail-oriented, and capable of managing multiple concurrent initiatives.
Experience applying AI/ML or LLM-based tools to automate processes or enhance analytics.
Familiarity with modern AI platforms (e.g., Azure OpenAI, AWS Bedrock) or NLP/LLM integration concepts.
Understanding of AI governance, security, and safe model deployment.
Compensation Base Range: $130,000-$150,000, plus a competitive bonus
NO RECRUITERS or AGENCIES for this posting. Any unsolicited resumes sent to Deerpath will be considered Deerpath property. Deerpath will NOT pay a fee for any placements resulting from the receipt of any unsolicited resumes.
Deerpath Capital Management, LP is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected characteristics.
IT Project Manager - Microsoft 365 G3 to G5 Migration only USC and GC
Information technology manager job in Providence, RI
Role: IT Project Manager - Microsoft 365 G3 to G5 Migration
Long term contract
Key Responsibilities:
• Project Management: Define scope, timelines, budgets; manage resources and vendors.
• Technical Oversight: Implement G5 features (Defender, ATP, encryption), compliance tools (eDiscovery, DLP), and new capabilities (Teams Phone, Power BI Pro).
• Stakeholder & Change Management: Conduct progress meetings, manage OCM, and coordinate training.
• Risk & Compliance: Perform risk assessments and ensure adherence to FedRAMP, CMMC, and audit requirements.
Required Experience & Skills:
• 15+ years in IT project management with complex migrations.
• Proven Microsoft 365/Office 365 migration experience; GCC knowledge preferred.
• Strong understanding of G3 vs G5 features and security.
• Proficiency in MS Project, Excel, Jira; excellent leadership and communication skills.
Preferred Certifications:
• PMP or PRINCE2
• Microsoft 365 (MS-100/101, MS-500)
• Agile/Scrum
Head of Technology Strategy and Governance
Information technology manager job in Johnston, RI
Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
The Head of Technology Strategy and Governance is a senior executive reporting to the CIO responsible for helping define and monitoring the execution of the enterprise technology strategy, ensuring alignment with business objectives, regulatory requirements, and workforce capabilities. The crucial objectives to this role are ensuring a consistent and strategic approach to the application of information technology across the enterprise, and ensuring a consistent, transparent and efficient approach to the way the IT organization delivers value to the business.
The core capabilities of this role is strategy, planning, governance, IT operating model and performance management. This role oversees governance frameworks, technology investment decisions, and the Technology Project Management Office (PMO), while partnering across the organization to optimize resource utilization, drive innovation, and foster a culture of continuous learning and transparency. Serves as the central coordinator, this role provides enterprise-wide visibility into IT project requests and staff capacity, and supporting long range planning.
Strategic Planning & Alignment
- Develop and maintain a forward-looking enterprise technology strategy and corresponding roadmap in collaboration with business and IT leaders.
- Ensure technology initiatives are aligned with organizational goals, business priorities, and operational needs.
Governance & Risk Management
- Establish and lead IT governance frameworks, policies, and standards to ensure consistency, accountability, and compliance.
- Provide oversight of technology performance, risk exposure, and value realization.
Demand & Capacity Management
- Lead workforce demand and capacity planning across technology teams to ensure effective and efficient resource utilization.
- Collaborate with delivery and operations leaders to forecast staffing needs, balance workloads, and inform sourcing strategies.
- Use data-driven insights to support workforce planning, talent acquisition, and skills development.
Portfolio & Technology Investment Management
- Oversee the IT portfolio management process, including initiative prioritization, budgeting, and resource allocation.
- Lead and manage the Technology Project Management Office (PMO), ensuring consistent project delivery practices, governance, and reporting across all technology initiatives.
- Establish and maintain standards for project execution, including methodologies, tools, and performance metrics.
- Establish and oversee Technology governance practices to ensure that technology investments are based on strategic alignment, return on investment, and risk profile.
- Provide executive-level visibility into portfolio performance, risks, and dependencies to support informed decision-making.
Financial Management
- Provide greater cost transparency and enable analytics to support strategic decision making, financial planning, budget justification, chargeback/showback, performance analytics, benchmarking and value measurement capabilities.
- Establish and maintain processes to aggregate and allocate all IT cost and consumption data against a cost model that reflects IT products or services - “run IT like a business”
IT Performance Management
- Establish key performance indicators (KPIs) to help oversee, monitor and measure the technology organization against the goal to run IT efficiently and ensure we are operating within established governance frameworks
Stakeholder Engagement & Communications
- Collaborate with internal communications teams to ensure consistent messaging and engagement around technology strategy and governance.
- Promote transparency and alignment through regular updates, dashboards, and stakeholder forums.
Learning & Development Collaboration
- Partner with HR and Learning & Development teams to identify skill gaps and design targeted training programs for technology staff.
- Support the development of career paths, competency models, and professional growth opportunities within the technology organization.
- Champion a culture of continuous learning, innovation, and knowledge sharing.
Vendor Management & Strategic Sourcing
Analyze and anticipate future IT procurement needs, and ensure these needs will be met through high-quality strategic relationships with key vendors.
Knowledge Management
Ensure there are processes in place to capture, distribute and effectively use IT knowledge across the enterprise, driving continuous learning and improvement.
Bachelor's degree in Information Technology, Business Administration, or related field (Master's preferred).
10+ years of experience in IT strategy, governance, or enterprise architecture, with demonstrated leadership in complex environments.
Proven experience managing a PMO and overseeing large-scale technology portfolios.
Strong understanding of IT governance frameworks (e.g., COBIT, ITIL), workforce planning, and enterprise risk management.
Exceptional communication, stakeholder engagement, and analytical skills
Ability to influence and drive enterprise-wide change
Preferred Certifications
Certified in Governance of Enterprise IT (CGEIT)
TOGAF, ITIL, or PMP
Certified Information Systems Auditor (CISA) or similar
Auto-ApplyData Center Site Selection Manager
Information technology manager job in Boston, MA
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Business, Civil Engineering, City Planning or related
10. 10+ years of experience in site selection and data center or other capital project or infrastructure development
11. Experience leading real estate negotiations including contract formation and contract negotiations
12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
14. Experience communicating commercial, market and contractual details to all organizational levels
15. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
16. Advanced technical degree, law degree or MBA
17. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$188,000/year to $256,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Information Technology Professional
Information technology manager job in Boston, MA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
EMS Information Technology & Systems Director
Information technology manager job in Boston, MA
Boston EMS is the provider of emergency medical services for the City of Boston and is a nationally recognized leader in the field of pre-hospital emergency medicine. The department leverages the latest advances in both medicine and technology to bring high-quality, compassionate care to the people of Boston.
This position leads and manages technology and information systems for Boston EMS, ensuring the reliability, security, and continuous operation of critical applications and hardware. The role serves as both technical lead and project manager for complex information technology initiatives, aligning system development with EMS operational needs while supervising and supporting the information technology systems team.
DUTIES:
Oversee Boston EMS' technology and information systems, including procurement, contracts, maintenance, and sustainment. Ensure reliability of all ITS applications and hardware.
Serve as the technical lead and department project manager for multiple large-scale complex information technology and system initiatives essential to Boston EMS operations. Understand EMS operational use and ensure deliverables align with current and future needs.
Supervise the Boston EMS ITS team, offering support, guidance, and professional development opportunities.
Hands on manager, helping support and manage server and desktop hardware, operating systems, and applications for EMS environment.
Meet regularly with internal stakeholders, including the Office of the Chief, Electronic Patient Care Report (ePCR) Office, Office of the Medical Director, Field and Dispatch Operations, and Training to effectively understand and address ITS needs.
Work closely with BPHC IT services and meet weekly with BPHC Technology Services Director to ensure active communication, alignment and compliance.
Promote innovation in the provision of emergency medical services and internal processes through technology and information systems, building upon what is working well, implementing best practices and collaboratively exploring new ideas.
Lead efforts to optimize system and data security, as well as continuity of operations, including built-in redundancies and failover plans. Ensure applications critical to EMS operations remain operational 24/7/365. This includes active awareness, accessibility during off hours to address critical issues, and ability to effectively advocate for Boston EMS on matters that present risk to such systems.
Support the collaborative development and implementation of data-driven projects. May include creation of databases, reference materials, templates, and reports in various formats, including presentations, data visualization tools, and statistical software programs.
Enhance the department's overall analytics, primarily focused on department operations. Serve as a resource and content expert for the department in this process.
Build relationships and networks with other city departments to promote collaboration, sharing of best practices and informing city services.
Support the collaborative maintenance and enhancements of the department's multiple reporting and data tools.
Participate in inter-agency working groups pertinent to information technology services.
Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
Performs other duties as required.
IT Team Lead - Manufacturing and Engineering
Information technology manager job in Northborough, MA
About the Company
Trelleborg Medical Solutionsâ¯partners with the world's leading medical deviceâ and biopharmaceutical companies, collaborating from concept to commercialization to bring to market impactful solutions that improve patient quality of life.â¯It leverages decades of design and manufacturing experience, in-depth knowledge of polymer materials and a deep understanding of customer applications and end-use environments to deliver pioneering, engineered solutions for transformative health technologies. Utilizing its global quality system and engineering and manufacturing network, the company is a production partner of choice for medical device and biopharmaceutical companies.
About the Role
The TMS IS Manufacturing and Engineering Lead is responsible for driving digital transformation and operational excellence across manufacturing and engineering systems within TMS. This role ensures the successful delivery of technology solutions that support production efficiency, quality control, and engineering innovation. The Lead collaborates with cross-functional teams to align system capabilities with business needs, ensuring integration, scalability, and compliance across platforms.
Primary Responsibilities:
Lead the implementation and optimization of manufacturing and engineering systems (e.g., MES, PLM, ERP modules).
Define system requirements and translate business needs into technical specifications.
Manage system upgrades, integrations, and enhancements in collaboration with internal and external stakeholders.
Ensure data integrity, system reliability, and compliance with industry standards.
Provide technical guidance and support to manufacturing and engineering teams.
Coordinate with vendors and service providers for solution delivery and support.
Monitor system performance and drive continuous improvement initiatives.
Facilitate training and change management for new technologies and processes.
Support audits and regulatory compliance efforts related to manufacturing systems.
Qualifications:
Bachelor's degree in Engineering, Information Systems, or related field.
5+ years of experience in manufacturing or engineering systems leadership.
Strong understanding of manufacturing processes, automation, and digital tools.
Experience with MES, PLM, ERP, and related platforms.
Project management certification (e.g., PMP, PRINCE2) preferred.
Proven ability to lead cross-functional initiatives and manage vendor relationships.
International experience and familiarity with global manufacturing operations.
Competencies:
Strong analytical and problem-solving skills.
Excellent communication and stakeholder engagement abilities.
Ability to work independently and collaboratively across teams.
High proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint.
Experience in managing complex technical projects and driving results.
Ability to mentor and guide technical resources.
Strong organizational and facilitation skills.
Practical, hands-on approach with attention to detail.
Ability to navigate ambiguity and influence change.
Pay range and compensation package
$135-160,000/yearly
Travel Requirements:
Global responsibility with travel up to 25% annually to domestic and international locations.
As a valued team member with Trelleborg, you will enjoy:
Competitive compensation: Plus, bonus opportunities!
Generous benefits package: Includes health, dental, vision, STD, LTD, life, 401k, paid time off, tuition reimbursement, and more!
Clean work environment: Enjoy working in a very clean and climate-controlled environment every day!
Greater opportunity for impact: You will impact the production of life-saving devices.
Growth and advancement: Join a global company that loves to promote from within and allows for advancement
IT Project Manager - Microsoft 365 G3 to G5 Migration
Information technology manager job in Providence, RI
Lead the end-to-end transformation from Microsoft 365 G3 to G5 for the State of Rhode Island. Drive planning, execution, and deployment of advanced security, compliance, and analytics features to meet government mandates while ensuring a smooth user transition.
Key Responsibilities:
• Project Management: Define scope, timelines, budgets; manage resources and vendors.
• Technical Oversight: Implement G5 features (Defender, ATP, encryption), compliance tools (eDiscovery, DLP), and new capabilities (Teams Phone, Power BI Pro).
• Stakeholder & Change Management: Conduct progress meetings, manage OCM, and coordinate training.
• Risk & Compliance: Perform risk assessments and ensure adherence to FedRAMP, CMMC, and audit requirements.
Required Experience & Skills:
• 15+ years in IT project management with complex migrations.
• Proven Microsoft 365/Office 365 migration experience; GCC knowledge preferred.
• Strong understanding of G3 vs G5 features and security.
• Proficiency in MS Project, Excel, Jira; excellent leadership and communication skills.
Preferred Certifications:
• PMP or PRINCE2
• Microsoft 365 (MS-100/101, MS-500)
• Agile/Scrum
Thanks & Regards
Alok Ranjan Pathak | Team Lead - US Staffing
Email: *********************** | Desk: **************
Ampstek LLC - Global IT Partner | ***************