Computer IT Support Technician (MSP Experience Preferred)
Information technology manager job in Brighton, MI
Creative Programs & Systems (CPS)
Brighton, MI
(On-site)
Full-Time | Mid-Advanced Level
Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance.
Responsibilities:
Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments
Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services
Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration
Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs)
Deploy, monitor, and maintain backup and disaster recovery solutions
Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware)
Implement security best practices, including patching, MFA, endpoint protection, and password management
Monitor RMM tools for alerts, system performance, and automated maintenance tasks
Document procedures, client configurations, and issue resolutions accurately in ticketing systems
Provide occasional on-site support for client installations, upgrades, and troubleshooting
Requirements:
3+ years of IT support experience, preferably in an MSP environment
Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration
Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred
Ability to manage multiple client environments and prioritize support tickets efficiently
Excellent problem-solving and communication skills
Valid driver's license and reliable transportation for client visits
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator or Azure Administrator
Any other relevant vendor certifications (Cisco, VMware, etc.)
Why Join CPS:
CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence.
To Apply:
Submit your resume and a brief cover letter detailing your IT support experience to **************.
Information Technology Project Manager
Information technology manager job in Grand Blanc, MI
*****No 3rd party candidates please*****
Title: IT Project Manager
Duration: 6 months contract (Possible Extensions)
Full time Hours each week
Benefits offered
Pay Rate: $70-80/hr.
Top three skills needed:
Infrastructure (network, end user device) and facilities project management experience
Experience working with and coordinating with 3rd party vendors
Be able to gather and understand requirements to accommodate infrastructure needed to support 3rd party applications (see highlighted example below under Question 1).
Healthcare experience highly desired
Job duties:
We are seeking a detail-oriented and proactive Project Manager to oversee onsite
technology initiatives within a healthcare environment. This role will focus on PC
deployment and network readiness, ensuring that clinical and administrative staff have
reliable, secure, and efficient systems to support patient care.
While familiarity with Epic or other healthcare systems is not required, it is considered
a plus.
Responsibilities:
• Organize and track PC and endpoint deployment activities
• Organize and track Technical Dress Rehearsal activities
• Manage network readiness activities, including working with cabling vendors for
port installation and activation
• Develop and maintain project plans, schedules, and deliverables aligned with
healthcare IT standards.
• Collaborate with IT teams, clinicians, and vendors to ensure smooth rollouts with
minimal disruption to patient care.
• Identify risks and proactively resolve issues to keep projects on track.
• Provide clear communication and regular updates to leadership and stakeholders.
• Ensure adherence to healthcare IT security protocols, HIPAA compliance, and
organizational policies
Qualifications
• Bachelor's degree in Information Technology, Computer Science, or related field (or
equivalent experience).
• 3+ years of IT project management experience, preferably in healthcare or
regulated environments.
• Strong knowledge of network fundamentals (LAN/WAN, Wi-Fi, switches, routers,
firewalls).
• Experience with Windows OS, Active Directory, and endpoint management
tools.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects simultaneously under tight deadlines.
• PMP or similar certification is a plus.
• Familiarity with Epic or other healthcare systems is not required, but highly desired.
Entry-Level IT Consultant - Veteran Program
Information technology manager job in Lansing, MI
Entry-Level IT Consultant: Veteran Program
Client: Public Sector
12-month Contract or Contract to Hire
's Project Patriot Program:
Are you looking to launch or accelerate your career in the dynamic world of Information Technology? Brooksource's Project Patriot program is a comprehensive workforce transformation initiative designed to bridge the gap between education and in-demand IT roles. We partner with leading companies across various industries to provide veterans & aspiring IT professionals with the skills, experience, and support needed to succeed. Joining Project Patriot means becoming part of a program that invests in your potential and provides a clear pathway for career growth.
What You Will Receive:
As an associate, you will be immersed in a supportive learning environment that includes:
Full-time, entry-level IT career (40/hrs week)
Technical Training (80-100 hours): Receive focused, hands-on technical training relevant to current client needs and technologies. This training is designed to build upon your existing knowledge and equip you with practical skills for your role.
Professional/Military Transition Development: Enhance your soft skills, communication, and business acumen through dedicated professional development sessions.
Networking Opportunities: Connect with experienced IT professionals, mentors, and peers within the Project Patriot program and at client sites.
Mentorship: Be paired with experienced mentors who will provide guidance, support, and insights as you navigate your early IT career.
Role Overview:
Elevate IT Associates support general IT initiatives for our diverse client base. You will work alongside experienced teams, gaining valuable real-world experience and applying your training in practical scenarios. This program is designed to help you build a strong foundation and grow your career within the IT field. Career paths could include: Data, Security, Software Engineering, Networking, IT Project Management, Business Analyst, Infrastructure, etc.
Grow Your Career with Project Patriot:
The Project Patriot program is more than just a job; it's a springboard for your IT career. By providing targeted training, mentorship, and practical experience, we aim to equip you with the skills and confidence to take on increasing responsibility and pursue your long-term career aspirations within the technology sector.
Footnote:
Brooksource does the recruiting for other companies, in IT, Engineering and Skilled Trades. If you are a member of the military community from the military roles below or have education or experience in the Technology or Engineering space, we'd love to hear from you and tell you about our program -Project Patriot! While this posting is part of our initiative to support military veterans, we welcome applications from all candidates who are interested in IT, Engineering and other skilled trades.
IT Systems Engineer (Corporate Systems)
Information technology manager job in Marshall, MI
About Us
Contemporary Amperex Technology Kentucky (CATK) is the US battery manufacturing subsidiary of Contemporary Amperex Technology Co., Limited (CATL). CATL is a global leader in research, development and manufacturing of battery energy storage system for vehicles, grid scale, and maritime applications. In 2024, CATL accounts for over 37% of global EV battery installed capacity. CATL has been the largest battery manufacturer in the world for the last 7 years. The Company is committed to providing cutting-edge solutions for global new energy applications.
Our Vision
Strive to be a global premier innovative technology corporation, deliver excellent contribution to green energy resolution for mankind, and provide a platform of pursuing the spiritual and material well-being for employees!
Job Overview:
To better serve the global auto industry electric vehicle trend in the United States, CATL, through its U.S.-based subsidiary, CATK, is seeking a talented and experienced IT Systems Engineer with special focus on the corporate systems to join our local team. As an IT Systems Engineer at CATK, you will play a key role in integrating and optimizing enterprise systems such as ERP, OA, SRM, WMS, QMS, and others. You will be responsible for demand analysis, system design, implementation, troubleshooting, and performance optimization. Additionally, you will oversee the construction, maintenance, and support of operation systems and mobile applications, providing technical expertise and ensuring seamless functionality.
Essential Functions:
Lead the demand analysis, scheme design, and implementation promotion of ERP, OA, SRM, WMS, QMS, and other enterprise systems to meet business requirements and enhance operational efficiency.
Troubleshoot and optimize performance of ERP, OA, SRM, WMS, QMS, and other systems to ensure reliability and effectiveness.
Develop and maintain operation systems and mobile phone applications, including construction, operation, maintenance, and technical support.
Collaborate with cross-functional teams to integrate business requirements with information systems, improving overall business performance and user satisfaction.
Ensure seamless database operation, configuration, and maintenance, leveraging proficiency in programming languages such as Python, C/C++, Java, or JavaScript as needed.
Document system configurations, procedures, and best practices to facilitate knowledge sharing and support continuous improvement initiatives.
Minimum Qualifications:
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Proven experience in integrating and optimizing ERP, OA, SRM, WMS, QMS, and other enterprise systems in a manufacturing environment.
Strong understanding of business systems and logic, with the ability to align technology solutions with business objectives.
Proficiency in at least one programming language (Python, C/C++, Java, JavaScript, etc.) and database operations.
Experience in system troubleshooting, performance optimization, and maintenance.
Excellent communication skills and ability to collaborate effectively with cross-functional teams and stakeholders.
Ability to maintain a full-time work schedule with regular in-person attendance is required for this position.
Ability to interact professionally with individuals of varied backgrounds and skill level.
Physical Requirements:
Ability to move around work sites, which may include walking, standing, and climbing ladders or stairs.
Flexibility to bend, kneel, or crouch, particularly when inspecting installations or troubleshooting.
Capability to lift and carry moderate weights, typically up to 25-50 pounds.
Occasional lifting of heavier items may be required.
Ability to work in various environments, including offices, construction sites, and manufacturing facilities.
Willingness and ability to travel to various job sites, which may require driving or other forms of transportation.
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including medical, dental, and vision coverage.
401(k) retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
***CATK is an Equal Opportunity Employer***
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Data Center Site Selection Manager
Information technology manager job in Lansing, MI
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Business, Civil Engineering, City Planning or related
10. 10+ years of experience in site selection and data center or other capital project or infrastructure development
11. Experience leading real estate negotiations including contract formation and contract negotiations
12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
14. Experience communicating commercial, market and contractual details to all organizational levels
15. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
16. Advanced technical degree, law degree or MBA
17. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$188,000/year to $256,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
IT Manager, Operations, Purchasing, and Finance
Information technology manager job in Novi, MI
Job Description
We are seeking a strategic and hands on IT Manager to lead data and analytics capabilities supporting operations purchasing and finance functions for a large complex manufacturing enterprise. This role is responsible for building governing and scaling enterprise data assets that support operational reporting procurement insights and financial decision making.
The IT Manager will lead a team of analytics engineers and partner closely with IT data governance and business stakeholders to deliver trusted reusable data products using Microsoft Fabric and dbt. This role requires strong technical depth combined with the ability to operate credibly with senior operations procurement and finance leaders.
Key Responsibilities
Lead and manage a team of analytics engineers responsible for enterprise data models and pipelines
Own the data strategy and execution for operations purchasing and finance domains including spend supplier performance cost centers budgets and operational metrics
Design develop and maintain data transformations using dbt within Microsoft Fabric environments including OneLake Lakehouse Warehouse and Power BI
Collaborate with IT data governance and business teams to define data standards stewardship ownership and quality controls
Develop and maintain Power BI semantic models to support enterprise reporting and analytics
Ensure data pipelines are reliable scalable well tested and well documented
Monitor production workflows and optimize performance and reliability
Support integration of data from ERP procurement finance and other enterprise systems
Mentor team members and promote best practices in analytics engineering data modeling testing and documentation
Drive a culture of accountability continuous improvement and technical excellence
Required Qualifications
Five or more years of experience in analytics engineering data engineering or related roles
At least two years of experience leading or managing technical teams
Strong hands on experience with dbt Core or dbt Cloud
Strong experience with Microsoft Fabric including OneLake Lakehouse Warehouse and Power BI
Advanced SQL skills and experience with large scale enterprise data environments
Solid understanding of operations procurement and finance data structures and reporting needs
Experience with data governance concepts including data quality lineage and metadata
Experience with Git based version control and CI CD pipelines
Strong communication leadership and stakeholder management skills
Preferred Qualifications
Experience with Power BI DAX and semantic modeling
Experience with Microsoft Purview or similar data catalog tools
Background in operations purchasing or finance analytics
Familiarity with Python or other scripting languages
Experience working in Agile or DevOps environments
Employment Type
W2 full time
Work Authorization
Must be authorized to work in the United States
North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems.
At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.
Come join us! Apply with North Point Technology today!
For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
Manager, IT Infrastructure
Information technology manager job in Lansing, MI
OBJECTIVE
Manager, IT Infrastructure Objective
To lead the IT Infrastructure team to develop and maintain strategies by researching, recommending, and implementing strategic technological solutions. To provide guidance and share knowledge on technical concepts and emerging technologies. To lead a team of staff, vendors, and consultants to ensure technology-based solutions meet current and emerging business needs.
RESPONSIBILITIES
Manager, IT Infrastructure Responsibilities
Provide systems support and service, business applications, data-based solutions, project delivery, and strategic planning services to satisfy requirements for all divisions of the Michigan Farm Bureau Family of Companies as requested.
Plan, recommend, and implement departmental budget, training, operating policies, standards, procedures, workflows, staffing levels, and facilities requirements necessary to assure maximum efficiency and effectiveness of functional areas of responsibility.
Maintain strong and professional business relationships with contract and vendor management covering various hardware, software, and services across the organization relative to information technology.
Monitor the performance and adequacy of all hardware and software components. Make recommendations that will ensure the availability of components necessary to meet production service goals.
Build partnerships with business and technical peers and cultivate effective relationships with peers at other companies.
Facilitate exceptional communication and interchange with business and technical partners regarding projects, problems, business requirements, system service, availability, and resource coordination.
Provide input to the corporate plan development process regarding resources, requirements, and timeframe estimates as required.
Develop annual budgets to purchase and maintain the infrastructure required to support business functions across the company. Operate within acquisition standards and expenditure policies. Monitor and report expenses compared to budget. Effectively manage results to planned budget and performance metrics.
Manage and coordinate the work of Infrastructure staff by facilitating and tracking project status, identifying problems and issues, allocating appropriate resources, and ensuring that technical support services are completed on schedule and at the highest levels of quality.
Select, train, motivate, and evaluate department employees with adherence to company policies and procedures. Establish and monitor employee performance objectives and professional development goals. Prepare and present employee performance reviews and salary administration in accordance with corporate policy. Provide or coordinate staff training and education. Work with employees to correct deficiencies and fully develop strengths. Coach, mentor, and implement discipline up to and including termination as necessary.
Collaborate with cross-functional technology teams to oversee troubleshooting, system maintenance, systems backups, archiving, and disaster recovery of all systems and provide expert support in other areas when necessary.
Establish procedures and oversight to evaluate the causes, sources, and impacts of mainframe, network, storage, and server problems as well as performance issues. Ensure the provision of on-call coverage during and after normal business hours and the timely and effective response to problems.
Recommend and participate in resource measurement and capacity planning activities necessary to maximize performance of operating and processing systems and provide future capacity requirements. Make recommendations to ensure stability, accessibility, and performance of the environment.
Remain knowledgeable of key systems and business practices of Farm Bureau Insurance and affiliated companies. Continually analyze, research, and remain knowledgeable of industry trends and developments that will assist the corporation in meeting current and future objectives. Attend training sessions applicable to personal development goals.
QUALIFICATIONS
Manager, IT Infrastructure Qualifications
Required
Bachelor's degree in business administration, computer science, or related field required, or equivalent experience may be considered.
One to three years of management experience required.
Three to five years of experience with information technology concepts, techniques, and processes required.
Note Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
Auto-ApplyIT Governance
Information technology manager job in Lansing, MI
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description:
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives.
Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Qualifications
LOCAL preferred first
Additional Information
Best Regards
Alka Bhatia
IT Technician
Information technology manager job in Saline, MI
The Opportunity
We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
Network Support: Install and assist with basic network troubleshooting and connectivity issues.
IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
Proficiency using Microsoft Office suite and Windows operating system software.
Experience steadfastly documenting all works performed in ticketing system.
User Data Transfer to New laptops.
Thorough understanding of hardware technical specifications and General Network experience.
Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
Ability and willingness to learn new skills quickly.
Ability to safely lift up to 40 lbs.
Able to frequently work beyond forty hours per week.
Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
CompTIA A+ certification
Networking knowledge, including router/firewall configuration and management.
Direct end-user support experience
Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
Auto-ApplyIT Administrator
Information technology manager job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-ApplyLocal Only! Need IT CLOUD Director
Information technology manager job in Lansing, MI
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Short Description:
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out/post-implementation review. Provides general support/consultation to the Office of CTO.
Complete Description:
Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Additional Information
Kindly share your resume to priya.sharma@_ 360itpro.com or call me on 510-254-33-00 Ext. 130
IT Administrator Production Support
Information technology manager job in Holt, MI
Job Description
Why Dakkota
For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation.
If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you.
The role
We are seeking a strategic and solutions-oriented IT Administrator (Production Support) to drive the reliability and performance of our production technology systems. This role is responsible for maintaining and optimizing critical IT infrastructure that supports manufacturing operations, including broadcast systems, error-proofing tools, printers, and customer communication interfaces.
The ideal candidate is an innovative, data-driven professional with a passion for leveraging technology to enhance operational efficiency, reduce downtime, and foster a culture of continuous improvement and growth.
What You'll Do
Ensure System Uptime & Reliability: Provide technical support to production teams by minimizing downtime and resolving issues related to equipment, tooling, and system performance using structured problem-solving and analytical techniques.
Maintain Production IT Infrastructure: Oversee the operation and maintenance of production-related broadcast systems, error-proofing technologies, printers, and customer communication interfaces (both hardware and software).
Manage Backup & Redundancy: Maintain and manage backup systems, spare hardware components, and software configurations to ensure business continuity and rapid recovery in case of system failures.
Support Continuous Improvement Initiatives: Collaborate on departmental projects including Value Analysis/Value Engineering (VA/VE), Six Sigma, and other process improvement activities involving IT systems.
Develop Documentation & Recovery Plans: Create and update system operation manuals, disaster recovery procedures, and technical documentation for all production-related IT systems.
Record & Report Activities: Accurately document all IT-related activities, incidents, and resolutions in accordance with company standards and compliance requirements.
Ensure Safety Compliance: Follow all company protocols for emergency evacuation and contribute to maintaining a safe working environment for all employees.
Perform Additional Duties: Carry out other responsibilities as assigned by management to support IT operations and organizational goals.
Who you are
High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred.
Minimum of 2 years of college education or an equivalent combination of education and relevant experience.
At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations.
Strong proficiency in Windows-based applications and database management systems.
Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams.
Proven ability to handle sensitive and confidential information with discretion and integrity.
Health, Safety, Risks and Physical Demand Requirements
Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs.
Up to 25% of travel may be required
Life at Dakkota
Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life.
Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees.
Explore everything we have to offer at Dakkota Careers!
IT Network Administrator
Information technology manager job in Wixom, MI
The IT Network Administrator is responsible for designing, implementing, and maintaining secure, scalable, and highly available network solutions within Microsoft Azure. This role ensures optimal performance, reliability, and compliance of cloud-based infrastructure while supporting business objectives and security standards.
Key Responsibilities:
On Prem and Cloud Network Design & Management Configure and manage Azure Virtual Networks (VNets), subnets, and network security groups.
Implement and maintain VPNs, ExpressRoute, and hybrid connectivity solutions.
Optimize network performance and troubleshoot connectivity issues.
Security & Compliance Apply Azure Firewall, DDoS protection, and network security best practices.
Ensure compliance with organizational and regulatory standards.
Monitor and respond to security alerts and vulnerabilities.
Monitoring & Optimization Utilize Azure Monitor, Network Watcher, and related tools for performance tracking.
Conduct capacity planning and cost optimization for network resources.
Collaboration & Support Work closely with cloud architects, system administrators, and security teams.
Provide Tier 3 support for network-related incidents and escalations.
Auto-ApplyNetwork Manager
Information technology manager job in Lansing, MI
Essential Duties and Responsibilities
Responsible for mentoring and fostering the overall development of the Network Systems and Helpdesk employees, including; selection and hiring, training and ongoing development, coaching, and promotion and performance evaluation.
Oversee all Network Systems projects encompassing the entire development life cycle from analysis, research, and design, configuration, testing/quality assurance, documentation, deployment, maintenance, and support.
Ensure Network and Helpdesk employees meet deadlines and deliver necessary resources on their assigned tasks..
Lead team meetings and conduct written and/or verbal presentations to department, management, and staff.
Approves schedules, assigns work to, approves and arranges for training as necessary, and develops and communicates the career progression and advancement opportunities for Network Systems and Helpdesk team employees.
Oversees the research and analysis of designated technology hardware and software systems, and coordinates the feasibility, cost justification, selection, and purchase of said systems.
Reviews and negotiates Information Technology vendor contracts for competitiveness and performs or oversees vendor due diligence as prescribed by company policy.
Ensures the networks are secure and perform within established guidelines in relation to established credit union's policies and procedures.
Ensures Network and Helpdesk team employees coordinate with vendors for the repair and maintenance, routine or otherwise, of network, program, and telecommunications hardware, software, and other equipment.
Oversees periodic audits of software and network system usage and connections to ensure compliance with the company's Safeguarding Member Information Standards and Procedures, company policies and to guard against unauthorized users and to prevent the introduction of any undesirable or destructive software.
Provides guidance and direction to other management and staff for special system capabilities or problems and resolutions.
Determines action for any system problem, hardware problem, or usage problem whereby the integrity of the credit union networks or systems could be compromised.
Leads the ongoing development and testing of Network Systems disaster recovery.
Ensures critical operations and data files are backed up and stored off-site.
Leads in the development of the operating budget for the Network Systems team.
Coordinates all scheduling of vacation, other time off, and training for team employees. Also approves employee's time cards.
Qualifications
Knowledge, Skills, and Abilities Required
Must be able to communicate with members, staff, and individuals in the community in a professional manner. This will require excellent written, verbal, and interpersonal communication skills along with the ability to present and explain information effectively for non-technically inclined individuals.
A bachelor's degree or actively pursuing a bachelor's degree in computer science or a technology or business related field at an accredited college or university.
Must have proven project management skills with projects of varying complexity and experience.
Must be able to attend conferences, seminars, and training sessions out of the area.
Experience in drafting a Request for Proposal (RFP) is helpful.
Strong knowledge of Cisco Systems equipment, network design, network protocol analysis, telecommunications design and analysis, and Microsoft Active Directory.
Work requires the ability to understand complex computer and network system operations. This understanding involves the computer operating systems as well as numerous user programs and applications.
Requires an analytical mind and problem solving skills.
Multi-task orientation to handle and manage a number of projects at once while remaining flexible to changing requirements and priorities.
Ability to meet deadlines in a timely manner and collaborate effectively in teams with all levels of the organization.
Additional Information
If you would like more information on this opportunity, please contact CareerSearchCosultants.com through this job ad. You can also check out the community at www.baycityarea.com.
Senior Consultant, IT Strategy Planning/Execution
Information technology manager job in Lansing, MI
**_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders.
The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance.
**_Responsibilities_**
+ Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning.
+ Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation.
+ Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements.
+ Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth.
+ Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans.
+ Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs.
+ Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards.
+ Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided.
+ Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed.
**_Qualifications_**
+ 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation.
+ Proven experience in strategic planning and roadmap development.
+ Excellent communication, presentation, and interpersonal skills.
+ Outstanding time management and organization skills with ability to work across multiple job levels to achieve results.
+ Ability to influence and engage with senior leadership and business stakeholders.
+ Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes.
+ In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management.
+ Certifications: Relevant certifications such as TOGAF or PMP are a plus.
+ Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate.
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $105,100 - $150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Data Center Energy Program Manager
Information technology manager job in Lansing, MI
Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta is seeking an experienced, organized, and self-motivated individual to support the development of cost-effective energy solutions for our growing fleet of data centers. In this role, you will be a key contributor to Meta's data center energy strategy, specifically supporting the energy infrastructure arrangements of our data centers through various stages of development including site selection, construction, and operations. Your responsibilities will include: supporting the development of interconnection and energy supply agreements, monitoring progress towards key development milestones, developing processes and building and maintaining relationships with key internal and external partners. You will work with our Energy Managers and be expected to think critically about Meta's data center energy infrastructure.
**Required Skills:**
Data Center Energy Program Manager Responsibilities:
1. Support the creation and execution of overarching and site-specific energy infrastructure strategies for Meta's data centers
2. Establish and communicate energy requirements to internal and external stakeholders
3. Lead negotiations for energy infrastructure agreements that align with Meta's project and company requirements and policies, and present recommendations to leadership for approval
4. Manage project due diligence, site development, construction, commercial agreements and operational processes for energy related matters
5. Lead communication and deliverables between utility partners, internal stakeholders, and consultants with a high degree of autonomy
6. Build and maintain relationships with internal partners including site selection, strategic engineering, data center design, construction, facility operations, legal, and finance
7. Identify and drive process improvements to optimize project delivery, resulting in significant time and cost savings
8. Lead and manage various ad-hoc energy initiatives for Meta and its energy program, driving successful outcomes and delivering value to the organization
9. Autonomously navigate ambiguity in the data center development process while continuing to drive projects forward
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree in business, engineering, environmental, or energy related discipline
11. 7+ years of relevant work experience with a utility, energy project developer, design/consulting firm, construction firm or energy intensive consumer
12. Working knowledge of transmission, distribution and utility interconnection processes and electrical infrastructure
13. Experience with project development and management for complex, large-scale projects
14. Demonstrated project management skills and the ability to manage multiple projects concurrently
15. Communications skills, and experience developing and maintaining partnerships with suppliers and stakeholders
16. Intermediate Excel and PowerPoint and/or Keynote skills
17. Domestic travel (up to 25%)
**Public Compensation:**
$152,000/year to $221,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
IT Manager, SAP COE Operations
Information technology manager job in Novi, MI
Dana is seeking an experienced IT Manager to lead SAP Center of Excellence Operations with a primary focus on SAP Production Planning and manufacturing execution support. This role owns the stability, optimization, and evolution of SAP PP capabilities across Dana manufacturing facilities and plays a critical role in SAP deployments, organizational changes, continuous improvement initiatives, and ongoing production support.
This position requires a hands on leader who understands manufacturing environments, SAP in production settings, and how to drive results across cross functional teams.
Key Responsibilities
Lead SAP Production Planning workstreams across deployments, enhancements, and operational support
Define and execute mid term and long term SAP PP strategy in coordination with SAP Release and Enterprise IT leadership
Own SAP PP configuration, optimization, and continuous improvement initiatives across manufacturing operations
Partner closely with plant operations, supply chain, engineering, and business stakeholders to understand requirements and deliver solutions
Drive efficiency through process improvements, innovation, and automation within SAP and connected systems
Lead SAP PP enhancements, new implementations, and rollouts across Dana facilities
Gather, document, and translate business requirements into functional specifications
Ensure system configurations, customizations, and processes meet quality, security, and compliance standards
Partner with developers and technical teams to deliver functional solutions and resolve issues
Ensure incidents and system issues are identified, tracked, communicated, and resolved in a timely manner
Lead, mentor, and develop a high performing SAP COE team
Required Qualifications
Bachelor's degree in business, information systems, engineering, or related technical discipline
Equivalent professional experience may be considered in lieu of formal education
Seven or more years of relevant SAP and manufacturing systems experience
Fluent in English with strong written and verbal communication skills
Demonstrated experience leading SAP workstreams or teams in manufacturing environments
Required Experience
Hands on experience with SAP Production Planning in discrete manufacturing environments
Experience supporting SAP deployments, enhancements, and production operations
Strong understanding of manufacturing business processes and how they integrate across systems
Experience with requirements gathering, process modeling, and functional design
Experience developing functional specifications and supporting system testing including integration testing and user acceptance testing
Strong issue identification and problem solving skills in complex operational environments
Familiarity with project methodologies and structured delivery approaches
Preferred Technical Experience
Discrete manufacturing environments
MES system integration
Material Master data management
Capacity Planning and MRP
RF scanning solutions
SAP Fiori applications
Inventory Management and Warehouse Management systems
Leadership Profile
This role requires a leader who is comfortable operating in plant environments, engaging directly with stakeholders, and making decisions that impact production operations. The ideal candidate brings credibility, accountability, and a continuous improvement mindset.
North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems.
At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.
Come join us! Apply with North Point Technology today!
For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
IT Administrator
Information technology manager job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support: Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-ApplyIT Administrator, Corporate
Information technology manager job in Holt, MI
Job Description
Why Dakkota
For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation.
If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you.
The role
We are seeking a strategic and hands-on IT Administrator (Corporate) to lead the management and optimization of our corporate technology infrastructure. This role is responsible for ensuring secure, reliable, and efficient IT operations across servers, networks, and end-user systems, while driving initiatives that strengthen cybersecurity and system performance.
The ideal candidate is a solutions-oriented professional with a passion for technology, data-driven decision-making, and fostering a culture of continuous improvement and innovation.
This position is hybrid role at one of our Michigan locations and reports to the Senior IT Manager as part of the Corporate Information Technology team.
What You'll Do
Server and Workstation Management: Oversee multiple servers and workstations, ensuring seamless integration with existing company systems.
Network and System Troubleshooting: Diagnose and resolve issues across networks, systems, and applications to maintain optimal performance.
Security and Cybersecurity Administration:
Implement and manage system security policies, including firewalls, access controls, file permissions, and user account management.
Monitor and respond to cybersecurity threats, conduct vulnerability assessments, and apply patches to mitigate risks.
Ensure compliance with industry standards and company cybersecurity protocols.
Software Installation and Maintenance: Install, configure, and troubleshoot new or upgraded software on servers and client platforms, ensuring compliance with licensing requirements.
Website Management: Design, develop, and maintain company websites and associated pages.
Hardware and Infrastructure Support: Research, evaluate, install, configure, and troubleshoot hardware, peripherals, and network infrastructure components.
User Training and Support: Develop and deliver training programs for employees on operating systems, networking, applications, databases, and cybersecurity best practices.
Data Backup and Recovery: Perform regular backups and ensure reliable data recovery processes for all company servers.
Documentation: Maintain accurate and comprehensive documentation of all IT activities and processes.
Compliance and Safety: Adhere to company policies, including emergency evacuation procedures and IT compliance standards.
Who you are
High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred.
Minimum of 2 years of college education or an equivalent combination of education and relevant experience.
At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations.
Strong proficiency in Windows-based applications and database management systems.
Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams.
Proven ability to handle sensitive and confidential information with discretion and integrity.
Health, Safety, Physical & Travel Requirements
Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs.
Up to 25% of travel may be required
Life at Dakkota
Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life.
Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees.
Explore everything we have to offer at Dakkota Careers!
Network Manager
Information technology manager job in Lansing, MI
Essential Duties and Responsibilities Responsible for mentoring and fostering the overall development of the Network Systems and Helpdesk employees, including; selection and hiring, training and ongoing development, coaching, and promotion and performance evaluation.
Oversee all Network Systems projects encompassing the entire development life cycle from analysis, research, and design, configuration, testing/quality assurance, documentation, deployment, maintenance, and support.
Ensure Network and Helpdesk employees meet deadlines and deliver necessary resources on their assigned tasks..
Lead team meetings and conduct written and/or verbal presentations to department, management, and staff.
Approves schedules, assigns work to, approves and arranges for training as necessary, and develops and communicates the career progression and advancement opportunities for Network Systems and Helpdesk team employees.
Oversees the research and analysis of designated technology hardware and software systems, and coordinates the feasibility, cost justification, selection, and purchase of said systems.
Reviews and negotiates Information Technology vendor contracts for competitiveness and performs or oversees vendor due diligence as prescribed by company policy.
Ensures the networks are secure and perform within established guidelines in relation to established credit union's policies and procedures.
Ensures Network and Helpdesk team employees coordinate with vendors for the repair and maintenance, routine or otherwise, of network, program, and telecommunications hardware, software, and other equipment.
Oversees periodic audits of software and network system usage and connections to ensure compliance with the company's Safeguarding Member Information Standards and Procedures, company policies and to guard against unauthorized users and to prevent the introduction of any undesirable or destructive software.
Provides guidance and direction to other management and staff for special system capabilities or problems and resolutions.
Determines action for any system problem, hardware problem, or usage problem whereby the integrity of the credit union networks or systems could be compromised.
Leads the ongoing development and testing of Network Systems disaster recovery.
Ensures critical operations and data files are backed up and stored off-site.
Leads in the development of the operating budget for the Network Systems team.
Coordinates all scheduling of vacation, other time off, and training for team employees. Also approves employee's time cards.
Qualifications
Knowledge, Skills, and Abilities Required
Must be able to communicate with members, staff, and individuals in the community in a professional manner. This will require excellent written, verbal, and interpersonal communication skills along with the ability to present and explain information effectively for non-technically inclined individuals.
A bachelor's degree or actively pursuing a bachelor's degree in computer science or a technology or business related field at an accredited college or university.
Must have proven project management skills with projects of varying complexity and experience.
Must be able to attend conferences, seminars, and training sessions out of the area.
Experience in drafting a Request for Proposal (RFP) is helpful.
Strong knowledge of Cisco Systems equipment, network design, network protocol analysis, telecommunications design and analysis, and Microsoft Active Directory.
Work requires the ability to understand complex computer and network system operations. This understanding involves the computer operating systems as well as numerous user programs and applications.
Requires an analytical mind and problem solving skills.
Multi-task orientation to handle and manage a number of projects at once while remaining flexible to changing requirements and priorities.
Ability to meet deadlines in a timely manner and collaborate effectively in teams with all levels of the organization.
Additional Information
If you would like more information on this opportunity, please contact CareerSearchCosultants.com through this job ad. You can also check out the community at www.baycityarea.com.