Information technology manager jobs in The Acreage, FL

Be your best self - join the team at Coldwater Creek & Soft Surroundings! We believe that every woman - at every stage - should look and feel her very best. Like her, our brand is rich with spirit and promise. We're committed to bringing her unexpected and extraordinary styles that fit her life, so she can always be her best self. We feel the same way about our team. At Coldwater Creek & Soft Surroundings, we have many exciting and rewarding career opportunities at all levels. We're an omnichannel retailer serving customers online and through our catalogs. Together with our talented team, we continue building on our rich history of unique style and outstanding customer service. Benefits and perks: Medical, dental, and vision insurance on the first of the month following start date Competitive salaries Hybrid- remote/in-office work model 401(k) Retirement Plan Match Employee discounts Generous PTO, paid holidays, and sick time off Coldwater Creek and Soft Surroundings have an amazing opportunity for an IT Director of Project Management to join our team. In this role, you will be responsible for overseeing a portfolio of projects related to all IT areas, including Infrastructure, Dynamics 365, data warehouse, and business intelligence development. You will manage a small team and multiple complex technical projects for a maturing cross functional team. You will be responsible for maintaining project costs, scheduling, and quality assurance, plus all components of monthly planning to include initiating, executing, monitoring, reporting, and closing out of an assigned portfolio of projects. As a key member of the IT team, this position reports to our Chief Technology Officer. Responsibilities Lead and oversee the planning, execution, and delivery of company-wide technology and business projects Collaborate with executive and departmental leadership to prioritize project portfolios and align with business objectives Establish project governance frameworks, tools, and best practices to support consistent project delivery Manage a team of project managers, providing direction, coaching, and performance feedback Ensure adherence to project scope, timeline, budget, and quality standards across all initiatives Develops and delivers weekly progress reports and escalates progress delays to leadership Lead by example: Promote Agile and hybrid SDLC methodologies to ensure that the daily standups, sprint planning, retrospectives, and monthly project portfolio is constantly up to date and aligned with the business priorities Drive accountability and communication across internal teams, third-party vendors, and cross-functional business units Proactively identify risks and implement mitigation strategies to maintain project integrity and outcomes Partner with IT leadership and PMO to evolve and optimize project intake and prioritization processes Develops and delivers presentations to key stakeholders as needed Other duties as assigned Requirements 8+ years of progressive project/program management experience, with at least 3+ years in a leadership role Proven success leading large-scale enterprise initiatives, ideally within a retail, eCommerce, or consumer goods environment Strong background in eCommerce platforms, ERP systems, business intelligence, and enterprise system implementations (preferably Dynamics 365) Experience managing a team of project managers and building scalable project delivery capabilities Deep knowledge of project management tools and methodologies (Monday.com, Jira, MS Project, Agile, Waterfall) Has a thorough understanding of business process, resulting data flow, and supporting system properties Bachelor's degree in Information Technology, Business, or related field required PM Certification (SCRUM, PM, Six Sigma, etc..) a plus Excellent leadership, communication, and stakeholder management skills Ability to lead with a balance of strategic vision and hands-on execution in a fast-paced environment Must be able to read, write, and speak English fluently

BUGATCHI's South Florida office is seeking a highly motivated, results-oriented IT Systems Administrator with a passion for growing a business focused on luxury menswear. The IT Systems Administrator will be responsible for the following: Ensuring high reliability and performance of the network, infrastructure and internet. Help support data security and risk management protocols. Developing and maintaining a culture of the highest customer service and user satisfaction. Significant attention to new systems training and change management. Provide IT system support including, installation, engineering, implementation, training, systems administration, and for several areas including: Applications and PC Desktop Systems/ Mac Computers, Apple Business Manager, Office 365 Administration, Printer Support/RFID Printing, Data loss prevention, LAN/WAN Network Services, Warehouse Management Solutions, CRM Solutions, Help Desk Operations/Customer Support and Telephone Systems. Takes steps necessary to keep the overall technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies. Assist with IT vendor relationships. Develop a continuous improvement focus of IT operations. Work closely with business leadership team to understand & anticipate their needs to continuously assess & help plan for efficient & cost-effective technology solutions infrastructure. Deploys/implements new technology. Qualifications: 3 or more years' experience in a Systems Administration role. Up to date knowledge of current technology and proficiency in IT best practices. Proven ability to deliver a customer-centric IT function. Ability to work collaboratively in teams and with executive management in a fast paced, robust environment Excellent written and verbal communications skills. Candidates must be legally authorized to work in the United States. Unfortunately, due to the receipt of a significant number of applications, only selected candidates will be promptly contacted to proceed with our interview process and, therefore, we will be unable to respond to email, fax and telephone inquiries regarding your application status. Thank you for your submission and interest in joining BUGATCHI.

Full-time Description BioStem is seeking an experienced IT Operations Manager to lead and grow the IT function while ensuring scalable, secure, and compliant technology operations. This role combines strategic oversight with hands-on experience with IT Service Management, ensuring IT systems and solutions aligning with the Company's goals and regulatory requirements. The IT Operations Manager will manage vendors and drive digital transformation initiatives across the organization. Responsibilities Including but not limited to the following, other duties may be applied: Oversee system integrations, network performance, and hardware provisioning. Manage cloud infrastructure (e.g., Microsoft 365, Google Workspace, AWS/Azure, ERP) and optimize scalability and cost. IT Asset Management: Manage the procurement, lifecycle, and disposal of IT assets. Internal Controls: SharePoint access, folder structure. SaaS access provisioning. Approval Matrix creation/maintenance. Phone Systems (Net2Phone) AI integration. Ensure data retention, storage, and backup systems meet business and regulatory requirements. Lead cross-functional project teams, facilitate key meetings, and deliver presentations to senior leadership. Define and implement technology solutions that drive efficiency, quality, and alignment with client objectives. Anticipate and resolve complex, concurrent project challenges using project management and business acumen. Establish performance metrics to continuously improve department output and system effectiveness. Oversee project delivery and embed operational excellence strategies across the organization. Establish and oversee IT onboarding/offboarding processes, access control, and general IT administration. Supervise the IT service desk, ensuring timely and effective user support. Implement and manage data security protocols, firewalls, and access management systems. Develop and enforce IT policies. Lead IT compliance training and testing. Own incident response planning and coordinating remediation of security events. Maintain audit-ready documentation for regulatory and certification requirements. SOX compliance. Define the IT roadmap in alignment with company goals and oversee IT budgeting and cost optimization. Manage MSP, third-party vendors and consultants, including software licensing, cloud service agreements, contract negotiation, and performance reviews. Evaluate, recommend, and implement new tools and technologies that improve efficiency, security, and scalability. Drive business continuity and disaster recovery planning, ensuring minimal downtime and rapid response capabilities. Oversee the distribution, tracking, and maintenance of IT equipment and inventory for Company personnel. Manage the allocation and lifecycle of IT hardware, software, and related assets. Mentor, manage, and grow the IT team as the company scales. Partner with HR, Finance, Operations, Compliance, and other departments to ensure IT supports cross-functional needs. Requirements Bachelor's degree in information technology, Computer Sciences, or related field. 7+ years of experience in IT management or senior IT roles, ideally within a regulated or fast-scaling organization; experience managing an IT function preferred. Ability to translate operational goals into actionable strategies across manufacturing, laboratory, supply chain, quality, engineering, and technology functions using digital technologies, data, advanced analytics. Excellent communication skills, with the ability to translate technical needs into business impact. Must have strong verbal, written, and presentation skills to engage stakeholders, senior management, and lead teams effectively. Manage multiple initiatives with strong organizational skills, ensuring alignment with team goals and measurable performance outcomes. Strong knowledge of network management, system administration, cybersecurity, and cloud environments. Familiarity with compliance frameworks such as HIPAA, SOC 2, ISO 27001, or GDPR. Proven experience in vendor management, budgeting, and IT strategy development. Strong financial acumen with experience managing budgets and vendors. Demonstrated success in driving IT strategy and organizational alignment. Strong problem-solving and leadership skills, with a proactive and hands-on mindset. Experience with AI and automation solutions preferred. In addition to competitive compensation, we offer a comprehensive benefits package including: Opportunities for professional growth and development A dynamic and supportive work environment 401K plan with employer match Yearly bonus and merit increases. Company paid major medical insurance. Company paid dental and vision insurance. Company paid holidays. Generous paid time off allowance. Employee recognition programs and events Why Join Us As an IT Operations Manager at BioStem Technologies, you will: - Lead and scale a high-performing IT team in a regulated environment. - Shape the IT strategy of a growing organization. - Drive transformative initiatives that directly impact business performance and patient outcomes. BioStem Technologies Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio IT Operations Manager will play a key role in managing the financial and operational functions of the IT department. This individual will be responsible for overseeing the IT budget-including both operational (OPEX) and capital (CAPEX) expenditures-managing vendor relationships and coordinating internal purchasing processes to ensure efficient and compliant procurement. The ideal candidate is detail-oriented, highly organized, and capable of balancing financial management with operational execution in a fast-paced technology environment. This individual will report to the Director of IT Operations & PMO. Travel Requirements: This is a remote role for individuals who reside in the following regions: King of Prussia, PA; Morristown, NJ; Hauppauge, Long Island; Virginia, Delaware or Florida area. The associated travel for this role will be 5%. Responsibilities Include: Budget Management * Develop, monitor, and manage the IT department's OPEX and CAPEX budgets. * Track actual spending versus budget forecasts, identify variances, and prepare regular financial reports for leadership. * Collaborate with Finance to ensure accurate forecasting, accruals, and expense reconciliation. * Support annual and quarterly budget planning cycles, providing data-driven insights into IT investments and cost optimization. Procurement & Purchasing Oversight * Manage internal IT purchase requests, ensuring proper approvals and alignment with budget allocations. * Oversee the end-to-end procurement process-from request to purchase order to payment. * Maintain an organized system for tracking orders, renewals, and contract terms. * Coordinate with internal teams to evaluate and prioritize purchasing needs for hardware, software, and services. Vendor Management * Serve as the primary point of contact for IT vendors and service providers. * Work with IT budget owner, security and legal to negotiate contracts, renewals, and service agreements to ensure favorable terms and performance standards. * Maintain an updated vendor database, including compliance, insurance, and contact details. Operational Support * Assist the Director of IT Operations with reporting, documentation, and operational project tracking. * Contribute to continuous improvement initiatives across procurement and financial management processes. * Partner with internal stakeholders (Finance, Legal, and Procurement) to ensure alignment with company policies and procedures. Required Skills and Professional Experience * Bachelor's degree (preferably in Business Administration, Finance, Information Technology, or related field) or the equivalent work experience and/or military experience * 3-5 years of experience in IT operations, finance, or procurement roles * Strong understanding of IT budgeting concepts (OPEX vs. CAPEX) * Proficiency in financial tracking tools, ERP systems, and vendor management software * Excellent analytical, communication, and organizational skills * Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Preferred Skills and Professional Experience * Experience with IT contract negotiation and lifecycle management. * Familiarity with SaaS licensing, cloud service billing, and hardware asset management. * Advanced Excel skills. * Knowledge of accruals, managing budgets, financial planning and analysis (FP&A) processes. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** * Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-PH1

Job Description IT Manager - Healthcare IT Full-Time | On-Site | Hospital Setting We are seeking an experienced IT Manager to lead our healthcare IT operations and oversee the design, implementation, and support of critical hospital systems. This role requires a highly skilled professional with strong technical expertise, leadership ability, and a background in healthcare IT environments. The IT Manager will ensure our technology infrastructure is secure, reliable, and aligned with the hospital's mission to deliver excellent patient care. Key Responsibilities Lead and manage the hospital IT infrastructure, ensuring performance, scalability, and security. Oversee, configure, and maintain Cisco Meraki environments including: Next-Generation Firewalls (MX) with advanced security features (content filtering, intrusion prevention, VPN tunneling, and site-to-site connectivity). Switches (MS) with VLAN segmentation, QoS, and port security. Wireless (MR) for enterprise Wi-Fi, guest access, and healthcare IoT device management. Systems Manager (MDM) for mobile device security and deployment. Centralized cloud-based monitoring, alerting, and performance optimization. Provide hands-on management of IT networking, including: Routing and switching (BGP, OSPF, static routes, load balancing). VLAN design and implementation for medical devices, staff, and guest traffic. VoIP and QoS to support telehealth and communication systems. Secure VPN tunnels for remote staff and vendors. Network segmentation for compliance and security. Maintain and optimize Windows Server environments, including Active Directory, Group Policy, and deployments. Administer and support Google Workspace for staff collaboration and productivity. Implement, manage, and enforce cybersecurity protocols and compliance requirements for sensitive healthcare data. Coordinate and manage third-party vendors, ensuring projects and services meet hospital standards. Oversee configuration and management of CCTV systems and access entry systems to support hospital security. Direct and support laptop repair, imaging, and Windows deployment across the organization. Lead advanced troubleshooting and escalation support for complex networking and IT issues. Provide guidance and support to IT staff while fostering a culture of reliability, security, and service excellence. Qualifications Proven, hands-on expertise with Cisco Meraki platforms (firewalls, switches, wireless, SD-WAN, MDM). Advanced knowledge of networking protocols, routing, switching, VLANs, VPNs, and QoS. Strong experience with Windows Server environments (Active Directory, Group Policy, deployment). Proficient in Google Workspace administration and support. Strong understanding of cybersecurity protocols, compliance, and best practices (HIPAA experience a plus). Hands-on experience with CCTV programming, access control systems, and security technologies. Experience with hardware repair, imaging, and software deployment. Excellent leadership, problem-solving, and communication skills with the ability to collaborate across clinical and non-clinical teams. Prior experience in a healthcare IT environment is strongly preferred. Preferred Certifications Cisco Certified Network Professional (CCNP) or CCNA with advanced Meraki specialization CompTIA Security+, CISSP, or other cybersecurity certification HCISPP (Healthcare Information Security and Privacy Practitioner) PMP (Project Management Professional) or similar leadership certification Why Join Us? Opportunity to lead and innovate in a mission-driven healthcare environment. Directly impact patient care by ensuring secure and reliable technology. Competitive compensation and comprehensive benefits package.

Job DescriptionThe IT Technician is responsible for assembling, configuring, and maintaining Workstations on Wheels (WOW) units to ensure reliable operation in clinical and office environments. This role includes hardware installation, connectivity setup, testing, and user support to maintain optimal workstation performance. This is a full time position, delivering to and working at several locations in South Florida. The work hours are M-F 8:00 AM - 5:00 PM. Our benefit offerings include Medical, Dental & Vision Insurance, 401k with company match and PTO.Responsibilities Deliver and unwrap WOW carts, clean work areas, and dispose of packaging materials. Ensure carts meet departmental specifications before deployment. Transport carts safely to designated departments using the company van. Load and unload equipment securely. Connect and secure cabling (power, USB, network) according to standards. Provide user instruction on cart operation and basic troubleshooting. Respond to on-site support needs and helpdesk requests. Perform pre-deployment testing of all components and verify network connectivity. Document assembly and testing results for inventory and quality tracking. Conduct preventive maintenance, including battery calibration, cleaning, and firmware updates. Maintain accurate inventory and keep work organized. Requirements Strong knowledge of computer hardware assembly and troubleshooting. Familiarity with WOW medical carts and basic networking (Ethernet, Wi-Fi, DHCP). Ability to read and follow assembly diagrams and technical documentation. Excellent attention to detail and organizational skills. Valid driver's license with an excellent driving record. Ability to safely operate a company van and physically load/unload equipment. Physical capability to lift and transport equipment. (Heavy Lifting) Experience in healthcare IT or technical support is a plus. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. #LI-Onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR 58374ZGKTb

THIS IS A TEMPORARY CONTRACT POSITION FOR APPROXIMATELY 1 YEAR. SUCCESSFUL CANDIDATE WILL BE A 1099 INDEPENDENT CONTRACT EMPLOYEE. The Network Administrator is responsible for the design, implementation, security, and ongoing administration of the City of Fort Pierce's enterprise network infrastructure. This position ensures reliable connectivity, secure access, and optimal performance across all City departments, facilities, and remote sites. The role requires deep technical expertise in networking and security systems as well as a strong commitment to compliance with municipal and law enforcement standards (CJIS). ESSENTIAL DUTIES AND RESPONSIBILITIES * Administer, configure, and maintain all network systems, including switches, routers, firewalls, wireless access points, VPNs, and VoIP solutions. * Manage network security infrastructure, including firewall rule sets, IDS/IPS, content filtering, and remote access controls. * Monitor and optimize network performance, bandwidth utilization, and uptime to ensure service reliability. * Develop and implement network-related disaster recovery strategies in coordination with Systems Administration. * Maintain secure connections for City facilities, remote workers, and intergovernmental partners. * Perform network capacity planning, upgrades, and lifecycle management in alignment with municipal budget cycles. * Maintain accurate documentation of network architecture, diagrams, inventory, and procedures. * Provide Tier III escalation support for complex networking issues. * Ensure compliance with CJIS, state, and municipal security requirements. * Collaborate with other City divisions to support technology initiatives requiring secure and reliable network connectivity. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE * Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be considered. * Minimum of 5 years of progressive experience in network administration, preferably in the public sector. * Strong knowledge of firewalls, routing, switching, VPNs, and wireless network technologies. * Demonstrated expertise in network security, IDS/IPS, and firewall rule management. * Experience with VoIP systems and quality of service (QoS) for voice and video. * Familiarity with hybrid environments (on-prem and cloud) in support of municipal operations. * Required: Ability to obtain CJIS certification within 90 days of employment. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Must possess a valid Florida Driver's License with an acceptable driving record. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Preferred certifications: Cisco CCNA/CCNP, CompTIA Network+, Security+, or Fortinet NSE. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Annual Budget: $0 SUPERVISORY RESPONSIBILITIES This position will directly supervise 0 employees. This position may indirectly supervise 2 employees. If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. ANALYTICAL ABILITY / PROBLEM SOLVING DIRECTED. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. PLANNING With regard to general assignments in planning time, method, manner and/or sequence of performance of own work. CONSIDERABLE RESPONSIBILITY; in addition, the work operations of a group of employees, all performing Basically the same type of work. DECISION MAKING Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY; Performs work operations which permit opportunity for decision-making of major importance. FREQUENTLY; COMMUNICATION SKILLS Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. SUPERVISION RECEIVED Under GENERAL SUPERVISON where standard practice enables the employee to PROCEED ALONE on routine work, referring all questionable cases to supervisor. MENTAL DEMAND INTENSE; Operation requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms. USE OF MACHINES, EQUIPMENT AND/OR COMPUTER Highest level of network engineering, subject matter experts and telecom engineering and/or comprehensive information system management executive for Information Systems or Information Technology operations. ACCURACY Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make corrections. PUBLIC CONTACT Occasional routine contacts with persons outside the organization. This would include contacts with suppliers, mail service, etc. EMPLOYEE CONTACT Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as it pertains to an immediate and specific assignment. SOFTWARE SKILLS REQUIRED 10-Key Mastery Accounting Basic Alphanumeric Data Entry Advanced Contact Management Advanced Database Advanced Enterprise Resource Planning Basic Human Resources Systems Basic Payroll Systems Basic Presentation/PowerPoint Intermediate Programming Languages Intermediate Spreadsheet Intermediate Word Processing/Typing Intermediate ADDITIONAL SOFTWARE SKILLS NA OTHER SKILLS NA PHYSICAL ACTIVITIES While performing the functions of this job, the employee may be required to: Stand Frequently Walk Frequently Sit Regularly Use hands to handle or feel Regularly Reach with hands and arms Frequently Climb or balance Occasionally Stoop, kneel, crouch or crawl Occasionally Talk or hear Continuously Taste or smell Never WEIGHT LIFT REQUIREMENTS The employee must occasionally lift and/or move: Up to 25 pounds VISION REQUIREMENT Specific vision abilities required by this job may include: Close vision (use of a computer, equipment, or any other work duties that require clear vision within two (2) feet or less). ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) Never Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) Never Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) Never Toxic or caustic chemicals (including potential for chemical spills, etc.) Never Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) Occasionally Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.) Never Risk of electrical shock (live electrical wires, equipment that retains power after shutoff) Occasionally Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.) Never The noise level in the work environment is usually Moderate (business office with computers/printers, light traffic, etc.) ADDITIONAL INFORMATION This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).

Job Description ABOUT ATRIA Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world. We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases. Each member's care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals. ROLE Atria's IT environment is designed to couple the agility of a startup with the quality of top-tier service organizations with the rigor of traditional healthcare, and we are looking for a creative hands-on Senior IT Specialist who can operate across this spectrum, supporting both corporate and clinical IT systems. Atria's customer service model is inspired by top hospitality and luxury experiences and we expect our internal team members including IT to deliver the same level of quality to our employees. With regard to corporate IT systems, the Senior IT Specialist will be responsible for supporting end-user devices for our multi-hundred employee base, on-prem and cloud infrastructure to support our clinical information systems (including a full imaging center, pharmacy and lab), corporate office IT / network infrastructure, a high-end medical clinic's IT and AV infrastructure, and the entire suite of software tools that allow our teams to serve our members in a secure and productive manner. The Senior IT Specialist is expected to be hands-on with a demonstrated ability to efficiently manage their own time and priorities, utilize resources, deliver timely and accurate stakeholder updates, and deliver with technical and service quality. With regard to clinical IT systems, the Senior IT Specialist will support the core systems that run our medical practice - the electronic health record (EHR), imaging systems (PACS), pharmacy systems, labs/diagnostics, movement, safety and compliance, and other clinical systems as necessary to maintain and grow Atria. The specialist is not expected to have domain knowledge of these applications and will rely on vendors for domain specific support, but is expected to support onboarding/offboarding, network setup and ongoing availability of these systems, including OS-specific client applications on employee devices. The Senior IT Specialist will adhere to guidelines within the IT budget, interface directly with outside vendors, assist with the setup of new users and user attrition, answer technical inquiries, track inventory, provide user training, and identify effective solutions when requested. Must have strong technical knowledge and be able to communicate effectively to understand the problem and explain its solution to non-technical users including senior level professionals in multiple healthcare roles. This role will report to the Chief Information Officer as part of the Product & Technology organization. ESSENTIAL FUNCTIONS Support “help desk” function for both corporate and clinical teams and assure maximum service satisfaction, resolve issues, and ensure optimal device and network availability and security Support onboarding and offboarding of users including purchase, hardware setup, management of email domain, phones, and other systems along with SaaS subscriptions Troubleshoot and support the resolution of interface issues with medical equipment, EMR and other systems/vendors Support and troubleshoot wifi / networking within firewall and access point systems in corporate and clinical offices Support IT and AV within Atria's healthcare clinic including hospitality-led member suites User accounts and network connectivity for systems for Safety / Compliance (Navex), Med Records (Epic, Zus, ..), Imaging (Ambra, Syngo, ..), Labs (LIMS, lab interfaces), Genomics data exchange, 3rd party diagnostics, Wearables Where appropriate, support Atria's policies around Patient Data Protection and Information Security including HIPAA and HITRUST both in physical and digital manifestation of data Onsite printers, fax, scanners, and ongoing maintenance where required Partner with internal product operations team to support Atria-unique clinical needs integrated with EHR across patient data, care plans, scheduling, etc. Continually identify opportunities to optimize budget for IT Support onsite and remote troubleshooting through diagnostic techniques Provide end user training as needed Maintain asset inventory across end user and organizational assets Provide timely and accurate updates on IT risks, issues, resolutions and expenditures Requirements BSc/BA in IT or Computer Science or relevant field preferred Minimum of 5 years' experience in a Senior IT Specialist role at a major hospital or complex healthcare setting with multiple elements of Atria's services Tech savvy with strong working knowledge of identity management, office productivity, mobile device management, databases, computer systems, mobile devices, and other relevant tech Experience with new office setup across networking, devices, and infrastructure Vendor management with demonstrated ability to drive vendor's customer service and cost terms Ability to adhere to a responsible IT budget for per-employee and organization-wide expenses Ability to diagnose and resolve technical issues across all areas of responsibility Modern technology stack experience (Okta, Google, Apple/Mac) and networking experience (Fortinet, Ubituiti) Proficiency in English, spoken and written, and proactive communication skills Commitment to high quality customer service akin to luxury service brands Organized and detail oriented Thrives a fast-paced start-up environment with changing requirements and uncertain work hours On site in Palm Beach, Florida Benefits At Atria, we are proud to offer every member of the Atria team: Excellent health and wellness benefits, 100% paid by Atria effective date of hire Flexible Time Off 401k contributions and 4% match starting after 6 months Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure Fitness Perks including Wellhub + Time to give back and make an impact in underserved communities

Summary: We are seeking a knowledgeable, dependable and coachable individual to join our information technology team as a Technology Generalist at our Main Office in Clewiston. Reports to: Chief Information Officer Essential Duties and Responsibilities: * Follows and incorporates First Bank's Core Values and established policies and procedures. * Provides general in-house technical support, assisting with the installation, maintenance, and troubleshooting of personal computer hardware and software. * Involves general network and system administration to ensure smooth and efficient operations. * May help train other employees in using technology effectively and is responsible for resolving technical issues. * Assist in ensuring the security and integrity of the organization's information systems, including LAN/WAN, telecommunications, voice systems, and internet. * Assist in safeguarding networks against unauthorized access, modification, destruction, or disclosure by continuously monitoring and analyzing network security systems. * Maintains regular and reliable attendance. * May perform additional duties as assigned in support of the security and integrity of the bank's information systems. Requirements Qualifications/Requirements: * Demonstrate proficiency in on-the-job training as well as successful completion of assigned training or certifications. * Ability to interact with all levels of the bank. * Ability to relate complex material in user-friendly manner. * Familiarity with Windows user groups and permissions. * Strong analytical, financial, and interpersonal skills. * Must maintain working knowledge of computer processing operations. Education/Training: Bachelors degree in IT-related field or equivalent combination of training, IT certifications and experience.

Job Description Senior IT Network Administrator - ICBD Downtown Fort Lauderdale, FL HQ - In-Office ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose. Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner. Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S. The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas. GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology. Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers. Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children. Recognition & Awards At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: Inc. 5000 - 5th Fastest-Growing Private Company in America (2024). Financial Times - #1 on "The Americas' Fastest Growing Companies." EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Senior IT Network Administrator plays a key role in the design, implementation, and day-to-day operations of the organization's network infrastructure, including private cloud, WAN, LAN, and WLAN environments. The role is primarily focused on supporting secure, scalable, and high-performing cloud and wireless networks across multiple locations. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. The following are duties and responsibilities that the Senior IT Network Administrator shall provide: Monitor, maintain, and troubleshoot wired and wireless networks to ensure performance, availability, and security. Utilize tools such as SolarWinds, PRTG, and NewRelic for proactive monitoring and performance reporting. Participate in on-call rotations and provide Tier 3 support for network-related incidents. Design, deploy, and optimize WLANs using modern protocols (WPA3, 802.1X). Standardize network configurations and maintain detailed documentation and templates. Plan and execute network build-outs for new office locations in coordination with internal teams and vendors. Order, manage, and document network circuits from telecom providers, ensuring timely delivery and accurate tracking. Design, deploy, and manage cloud network infrastructure in Microsoft Azure (VNets, VPN gateways, ExpressRoute, firewalls). Ensure secure and scalable hybrid connectivity between on-prem and cloud environments. Configure Azure Load Balancers, Application Gateways, and DNS for optimal performance and availability. Enforce cloud network security standards and ensure compliance with internal and external regulations. Implement and manage network access control (NAC) and adhere to regulatory standards such as HIPAA and HITECH. Develop and maintain security best practices across all network environments. Automate network tasks and configurations using Ansible, Terraform, or similar tools. Manage network operations through ITSM tools like ServiceNow, following ITIL practices for incident, change, and problem management. Collaborate with cross-functional teams and external partners to align network initiatives with business needs. Provide mentorship to junior administrators and contribute to team knowledge sharing. Evaluate and recommend emerging technologies to enhance network efficiency and security. Requirements The Senior IT Network Administrator requires a minimum bachelor's degree in computer science, information systems, information technology, or a related field and: 8+ years in IT Support or IT Operations, with 3-5 years in a Network Administrator or equivalent role. Proven experience managing enterprise network infrastructure across multi-location environments. Hands-on experience with routers, switches, firewalls, and wireless access points (Cisco, Meraki, Ubiquiti, Palo Alto, Fortinet). Proficient in network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) and wireless standards (WPA3, 802.1X). Familiarity with SD-WAN technologies (Cato, Zscaler, Aryaka, Fortinet, Cisco). Strong Azure networking knowledge (Virtual WAN, NSGs, hybrid connectivity). Working knowledge of hybrid cloud networking (Azure, AWS, GCP). Skilled in network automation and scripting (Ansible, Terraform, Python, PowerShell). Understanding of Zero Trust principles and modern security architectures. Experience with network monitoring and troubleshooting tools (SolarWinds, PRTG, NewRelic, Wireshark). Familiarity with IT operational environments and managing alerts, tickets, and escalations across platforms. Strong problem-solving and analytical skills with a focus on uptime and continuity. Excellent documentation and communication skills for technical and non-technical audiences. Ability to multitask and adapt in a fast-paced, dynamic environment. Microsoft Certified: Azure Network Engineer Associate, CCNA, CCNP, Network+, JNCIA, or equivalent. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights. ICBD participates in the U.S. Department of Homeland Security E-Verify program. Recruiter ID: #LI-JW1

Senior IT Network Administrator - ICBD Downtown Fort Lauderdale, FL HQ - In-Office About ICBD ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose. Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner. Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S. The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas. GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology. Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers. Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children. Recognition & Awards At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: Inc. 5000 - 5th Fastest-Growing Private Company in America (2024). Financial Times - #1 on "The Americas' Fastest Growing Companies." EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Senior IT Network Administrator plays a key role in the design, implementation, and day-to-day operations of the organization's network infrastructure, including private cloud, WAN, LAN, and WLAN environments. The role is primarily focused on supporting secure, scalable, and high-performing cloud and wireless networks across multiple locations. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position. The following are duties and responsibilities that the Senior IT Network Administrator shall provide: Monitor, maintain, and troubleshoot wired and wireless networks to ensure performance, availability, and security. Utilize tools such as SolarWinds, PRTG, and NewRelic for proactive monitoring and performance reporting. Participate in on-call rotations and provide Tier 3 support for network-related incidents. Design, deploy, and optimize WLANs using modern protocols (WPA3, 802.1X). Standardize network configurations and maintain detailed documentation and templates. Plan and execute network build-outs for new office locations in coordination with internal teams and vendors. Order, manage, and document network circuits from telecom providers, ensuring timely delivery and accurate tracking. Design, deploy, and manage cloud network infrastructure in Microsoft Azure (VNets, VPN gateways, ExpressRoute, firewalls). Ensure secure and scalable hybrid connectivity between on-prem and cloud environments. Configure Azure Load Balancers, Application Gateways, and DNS for optimal performance and availability. Enforce cloud network security standards and ensure compliance with internal and external regulations. Implement and manage network access control (NAC) and adhere to regulatory standards such as HIPAA and HITECH. Develop and maintain security best practices across all network environments. Automate network tasks and configurations using Ansible, Terraform, or similar tools. Manage network operations through ITSM tools like ServiceNow, following ITIL practices for incident, change, and problem management. Collaborate with cross-functional teams and external partners to align network initiatives with business needs. Provide mentorship to junior administrators and contribute to team knowledge sharing. Evaluate and recommend emerging technologies to enhance network efficiency and security. Requirements The Senior IT Network Administrator requires a minimum bachelor's degree in computer science, information systems, information technology, or a related field and: 8+ years in IT Support or IT Operations, with 3-5 years in a Network Administrator or equivalent role. Proven experience managing enterprise network infrastructure across multi-location environments. Hands-on experience with routers, switches, firewalls, and wireless access points (Cisco, Meraki, Ubiquiti, Palo Alto, Fortinet). Proficient in network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) and wireless standards (WPA3, 802.1X). Familiarity with SD-WAN technologies (Cato, Zscaler, Aryaka, Fortinet, Cisco). Strong Azure networking knowledge (Virtual WAN, NSGs, hybrid connectivity). Working knowledge of hybrid cloud networking (Azure, AWS, GCP). Skilled in network automation and scripting (Ansible, Terraform, Python, PowerShell). Understanding of Zero Trust principles and modern security architectures. Experience with network monitoring and troubleshooting tools (SolarWinds, PRTG, NewRelic, Wireshark). Familiarity with IT operational environments and managing alerts, tickets, and escalations across platforms. Strong problem-solving and analytical skills with a focus on uptime and continuity. Excellent documentation and communication skills for technical and non-technical audiences. Ability to multitask and adapt in a fast-paced, dynamic environment. Microsoft Certified: Azure Network Engineer Associate, CCNA, CCNP, Network+, JNCIA, or equivalent. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights. ICBD participates in the U.S. Department of Homeland Security E-Verify program. Recruiter ID: #LI-JW1

Hours: 40 Pay Details: $113,000 - $214,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Senior IT Lead Development / Design Specialist provides oversight, consultative advice and guidance to others as the Lead Designer and/or top technical Development Specialist within the organization. Role also leads the future direction of development and design patterns to be used across multiple systems / complex applications / cross businesses and for new and emerging technology projects. Depth & Scope: * Provides technical guidance, direction or expertise to others as a Senior Specialist or top technical lead on significant and complex development / design issues that may impact transformational technology or cross business strategic initiatives * Extensive understanding of the business supported and the overall Bank with deep expertise and specialized knowledge of technology concepts, technical environment, direction and related technology / tools * Helps set bank standards on infrastructure, architecture and various other areas of technology from a design / support / solutions perspective * Works in close partnership with technology COE leads in Architecture, Infrastructure, Security and/or third party / external vendor leadership teams in assessing development / solutions designs to meet transformational or strategic needs of the Bank Education & Experience: * Undergraduate degree or Technical Certificate * Graduate degree, preferred * 10+ years related experience Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Preferred Qualifications: * 10+ years experience with Java * 5+ years experience Angular 16+ ( good with similar UI technology like react.js) * 5+ years experience with Spring framework (Spring Core with Annotation, Spring Boot Spring Rest docs), with a good understanding of Spring Security & Authorization. * 2+ years of experience with deployment automation tools: Jenkins or similar products * 2+ years of experience with logging frameworks SLF4J, Logback or similar products * 2+ years experience in writing unit test cases with Junit 4. * Proven experience working in agile methodology * 2+ years of experience with cloud technologies preferably Azure * Sound knowledge in the performance and optimization tools * Experience with monitoring and logging tools (such as Splunk, Datadog and Dynatrace) * Experience in both preventive and predictive maintenance * Experience in managing a team of developers in onshore and offshore Highly desired qualifications: * Experience in leading a team of developers in a global delivery model * Containerization technologies like Kubernetes/Docker * Experience in banking/financial services domain * Experience in developing high volume low latency and high throughput responsive web applications #LI-AMCBTech Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Our client, a rapidly growing organization in Jupiter, FL, is undertaking a comprehensive IT infrastructure transformation. This initiative includes a full network redesign, expansion of office space by 5,000 sq. ft., and achieving SOC 2 compliance to strengthen security and operational standards. The Director of IT will play a pivotal role in shaping architecture strategy, optimizing systems, and driving technology initiatives that support scalability and future growth. This position reports directly to the COO, requires onsite presence, and involves leading a small technical team while remaining hands-on with critical projects. - Oversee network redesign and ensure scalability for office expansion - Drive SOC 2 compliance certification and maintain security standards - Manage internal systems, including Salesforce and Office 365 - Implement and maintain building access/control systems - Collaborate with the COO and leadership team to align IT initiatives with business goals - Lead and mentor 1-2 technical team members - Ensure operational continuity and troubleshoot complex technical issues salary range is open for the right candidate We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Proven experience as an IT leader with network infrastructure expertise - Ability to redesign and scale networks - Hands-on experience with SOC 2 compliance and in-house network security - Strong knowledge of Office 365 and Microsoft environments - Familiarity with Salesforce and integration with internal systems - Relevant network certifications (e.g., CCNP, CCNA) and background as a Sr. Tech or Manager - Experience managing building access/control systems - Leadership skills to manage 1-2 technical resources - Previous experience in compliance audits and certification processes - Exposure to physical security systems and office expansion projects - Ability to align IT strategy with business operations and executive leadership - Experience with vendor management and budgeting for infrastructure upgrades

IT Infrastructure Manager (Windows) Employment Type: Full-time Seniority Level: Senior Environment: Mid-sized, fast-paced organization We are seeking an experienced and hands-on IT Infrastructure Manager (Windows) to lead and manage the administration of our Windows-based IT systems and messaging platforms. This role is vital to the successful operation, security, and scalability of our enterprise environment, which includes Active Directory, Exchange Server, Office 365, and Azure AD. The ideal candidate is a self-driven, senior professional who thrives in a hands-on role and has extensive experience in managing Windows Server environments, Exchange systems, and other core Microsoft technologies. This position will require a deep understanding of Windows Server (2016/2019/2022), Exchange (on-prem and hybrid), and Microsoft 365 services, as well as a proactive approach to system optimization, troubleshooting, and security compliance. Key Responsibilities: Windows Systems Administration: Manage and maintain Windows Server (2016/2019/2022) infrastructure, including Active Directory, Group Policy, DNS, DHCP, file/print services, and network shares. Monitor system performance, availability, and capacity to ensure a stable and secure operating environment. Implement and enforce security measures (e.g., patch management, vulnerability remediation, security policies) to maintain system integrity and compliance with organizational standards. Administer virtualization environments using VMware or Hyper-V, ensuring optimal resource allocation and system performance. Messaging & Exchange Administration: Oversee and support Exchange Server environments (2016/2019) and hybrid Exchange Online setups, managing mail flow, connectors, retention policies, transport rules, and public folders. Troubleshoot mail delivery and handle anti-spam/anti-malware configurations to ensure secure and reliable communications. Execute migrations and upgrades, such as moving from Exchange to Exchange Online or migrating mailbox data between environments. Microsoft 365 / Office 365 Administration: Manage Microsoft 365 tenant services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory. Administer M365 security tools such as DLP, M365 Defender, Conditional Access, and MFA, to ensure user and data security. Manage user provisioning, license assignments, and access controls via Azure AD/Entra, ensuring proper permissions and compliance. Utilize PowerShell scripting to automate administration tasks, streamline reporting, and improve operational efficiency. Leadership & Collaboration: Provide leadership and technical direction to a small team of IT professionals, ensuring they are aligned with organizational goals and standards. Collaborate with other IT teams to support cross-functional projects and ensure smooth system integrations and operations. Mentor junior administrators and foster a culture of continuous learning and improvement within the IT department. Qualifications: Required: 8+ years of hands-on experience in a Windows systems administration role, with a strong background in Windows Server, Active Directory, Exchange, and Office 365. Proven expertise in managing hybrid environments, including on-prem and cloud solutions (Exchange Server, M365, Azure AD). Advanced knowledge of Windows Server (2016/2019/2022) and related technologies, with a focus on security, performance tuning, and troubleshooting. Strong PowerShell scripting skills for automating administrative tasks and system management. Solid understanding of networking principles and security best practices for enterprise IT infrastructure. Ability to manage complex IT environments and handle critical incidents or system outages effectively. Preferred: Bachelors degree in Information Technology, Computer Science, or a related field. Microsoft certifications such as: Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging Administrator Associate Experience with VMware or Hyper-V virtualization platforms. About Us: At Four Squared Solutions, we provide innovative IT staffing, managed solutions, and consulting services that empower organizations to thrive. Headquartered in South Florida, we help our clients build dynamic IT teams and deliver exceptional technology solutions. We believe in connecting great people with great opportunities, fostering success both for individuals and businesses. Equal Opportunity Employer (EOE): Four Squared Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate against any qualified individual based on sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable laws. We comply with all employment eligibility verification requirements.

About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Locations: Fort Laurderdale, FL The Senior Coordinator's role will help drive our IT department to function more efficiently and effectively with the goal of maximizing end user satisfaction. This includes overseeing the support of IT related operations in the firm's Ft. Lauderdale, Florida office. Flexible working options available. Essential Duties: IT point of contact and escalation point for IT needs associated with the Ft. Lauderdale office (approximately 50 end users). Asset Management of Ft. Lauderdale office equipment (procure, configure, provisioning, tracking, disposal). Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware and associated documentation. Handle business-critical IT tasks and systems administration. Escalation point for IT service desk issue resolution, provide first contact support of incoming requests when required based on the volume of overall service desk requests. Monitor progress of open service desk tickets, prioritizing tickets generated by members of the Ft. Lauderdale office to ensure they are assigned and addressed within SLA. Ability to work directly with vendor support to resolve issues when required. Communicate announcements as required for maintenance windows, unplanned outages and application deployments. Contribute to technician knowledgebase as needed. Build rapport with, and elicit IT related business needs from, business staff and service desk customers and recommend relative prioritization of requests based on business impact/need. Assist in planning and executing office-specific and firm wide maintenance activities (Windows server security and operating system updates, application, and infrastructure upgrades, etc). Research and evaluate emerging technologies, hardware, and software. Own and lead projects, solutions, and key responsibilities within a larger business initiative. Provide suggestions/recommendations for continuous improvement, lead the implementation of approved recommendations. Escalate incidents with accurate documentation to suitable senior manager/director, when required. Oversee development and dissemination of help sheets, user guides, and FAQ lists for end users. Ability to work overtime (weekday and/or weekend) and scheduled on-call support rotations during peak seasons. Qualifications: Bachelor's degree from an accredited college/university is required. Degree with IT related discipline strongly preferred. Minimum of 5 years IT experience, experience working in an onshore/offshore model preferred. Demonstrated leadership skills. Strong written, oral communication skills and documentation skills. Strong interpersonal skills, with a focus on rapport building and active listening skills. Strong organizational skills and attention to detail. Service management - experience managing end user expectations and end user satisfaction. Ability to work as part of a global team and independently with remote supervision and support. Experience that is preferred but not essential: Experience in an IT role with an Accounting/Advisory firm. Industry certifications. Workstation imaging and distribution, configuring/moving desktop equipment. Demonstrated expertise in the Active Directory management and security. Demonstrated expertise in Microsoft Endpoint Manager tools (InTune, Config. Mgr, Autopilot) and expertise in configuring and managing conditional access rules. Experience with security monitoring processes and tools (e.g. SentinelOne or Carbon Black EDR, Mimecast, PhishER, KnowBe4, Thycotic/Delinea or Varonis Privileged Access Management). Hands-on Azure Virtual Desktop (AVD) environment, or equivalent setup and administration. Application support experience with Document Management Systems (e.g. iChannel, Wolters Kluwer CCH Axcess Document) and Tax and Audit software (Wolters Kluwer CCH ProSystem fx/Axcess Tax and ProSystem fx Engagement, BNA Suite, Yearli, QuickBooks). Experience with MS Exchange/O365/MS Teams/Sharepoint administration. Experience with user and device monitoring/management and diagnostic utilities (e.g. InTune MDM, MS Authenticator MFA, BitLocker). Experience with PowerShell and/or automation tools (e.g. MS Flow). Experience with network and server management tools (e.g. Pulseway, LogicMonitor). Familiarity with the fundamental principles of ITIL. Deploying pre-packaged software using distribution tools and processes as requested by end users. Compensation & Benefits: Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-LC1 #LI-Hybrid

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate Director of Technical Service & Training. This position reports to the GM of Dometic Pompano and will work in Pompano Beach, FL. As Director of Technical Service & Training of the Pompano Beach, FL team, you will oversee technical service and training efforts to deliver exceptional support and technical expertise across core product areas of air conditioning and refrigeration. This role will be instrumental in elevating customer satisfaction, optimizing support processes, and creating a comprehensive training program to equip authorized dealers with in-depth knowledge and skills. General Responsibilities Strategic Leadership Develop and implement a comprehensive technical service strategy that aligns with organizational goals Oversee the design and execution of customer training programs to enhance satisfaction and loyalty. Team Management: Lead, mentor, and manage technical service and training teams to achieve performance goals (2 locations: Florida and Virginia). Establish KPIs for team performance and conduct regular assessments to ensure continuous improvement. Customer Experience Define and enhance customer service and warranty claims standards, policies, and procedures. Act as the escalation point for complex customer issues and implement effective and timely resolution strategies. Training Development Develop, implement, and evaluate training programs for both internal teams, distributor network, and customers Stay updated on industry trends and incorporate innovative training techniques. Cross-functional Collaboration Work closely with sales, product development, and engineering teams to ensure alignment of customer service and training initiatives. Work closely with IT and quality assurance teams to enhance customer interaction systems, including case management, documentation, and portal functionality. Prepare and present performance reports to senior leadership Budget and Resource Management Manage the budget for the technical service and training departments. Ensure optimal use of resources to achieve strategic goals. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact

Job Description At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support. Requirements: 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers Technical certifications or training equivalent to A+ and Network+ preferred Prior experience in an MSP or support environment highly desirable Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others Local candidates only Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding. Responsibilities: Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations Work directly with clients and internal staff of varying technical abilities Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments Participate in projects when needed Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply. If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team! Powered by JazzHR 02A3Wbt2u4

SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. We welcome your interest in SBA. Let us know a little about you by checking all that apply: You are a self-starter. You are resourceful and thrive in a fast-paced environment. You have a strong work ethic. You are passionate and driven to achieve results. You are a team player who enjoys working in a collaborative environment. You continuously challenge yourself to find innovative ways to improve. You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference. If you are ready to make an impact, join our team! Your Next Career Opportunity - Senior IT Cyber Threat Intelligence Analyst The Senior IT Cyber Threat Intelligence Analyst mainly focuses on analyzing cyber logs and events and protecting the organization's computers, networks, and data against cyber threats, such as security breaches, computer viruses, or cybercrime attacks. The Sr. IT Cyber Threat Intelligence Analyst must have a strong background in information technology & cybersecurity concepts with a clear understanding of information security challenges. What You Will Do - Primary Responsibilities Manage SBA cyber security operations, including incidents, cases, logs, threats, and alerts from various technologies (ex. SIEM), and take the necessary actions to optimize and remediate. Manage and report on SBA threats to reduce the SBA attack surface from all known attack vectors. Review SBA's attack surface and make the necessary architecture and/or remediation changes to optimize. Conduct technical security activities, including security testing, threat hunts, exploitation tactics and techniques, and password cracking, as needed. Oversee and lead IT security architecture projects through conversation, optimization, and collaboration with various IT and enterprise stakeholders. Manage malware events and report on activity to improve SBA's malware strategy. Manage SBA endpoint management technologies, including XDR and AV technologies. Conduct SBA software security reviews to ensure stable software release across the enterprise. Conduct firewall compliance activities through the use of technologies to identify and remediate exposures. Utilize dark web monitoring technologies and report on the results. Participate in incident response and recovery activities, including leading incident and forensic investigations and mitigation activities. Interact with Governance, Risk, and Compliance, and IT Security groups as required to help prioritize and remediate risk, reduce the SBA attack surface, and improve SBA compliance status. Participate in Security Technology Proof of Concept (POC) demonstrations, as necessary. Participate in special information security projects as necessary. Requires excellent analytical and problem-solving abilities to identify and fix security risks. Build an understanding and awareness of security issues throughout the organization must have excellent communication and presentation skills. Review configuration and updates to ensure software and infrastructure are protected. Ensure compliance with all applicable measurements and production reporting and policies. Work with other teams to manage the proper transition of projects into production. Ensure the complete and proactive protection of all corporate data and systems. Ensure complete issue tracking, provide feedback, and report results as accomplished. Responsible for the acceptance and delivery of all projects and tasks related to network systems integration, voice systems integration, and implementation and testing in remote locations. Other projects and duties as assigned. What You'll Need - Qualifications & Requirements Bilingual in English/Spanish or English/Portuguese preferred Bachelor's Degree in computer science or Computer Engineering is required; and 10+ years • Technical experience providing cyber technical support, consulting, and remediation and/or governance, risk, and compliance services supporting a medium to large multi-location organizations. Security architecture experience in designing, evaluating, and securing SBA systems. Working knowledge of network and infrastructure technologies including Cisco, Splunk, Kali Linux, Varonis, KnowBe4, Manage Engine, BitSight, Venafi, Workiva, Qualys, Netskope, Ivanti, Trend Micro, Cybraics, and other security technologies is preferred. Experience with information security technologies, including DLP, Data Classification, SIEM, Cyber Threat Intelligence, Security Awareness is preferred. Experience working with a VSOC on a day-to-day basis to manage the environment and relationship. Domestic Travel 10% of the time Valid Government Issued Driver's License CISSP Certified Information Systems Security Professional Pref CCNP - Cisco Certified Network Professional Pref Microsoft Certified Systems Engineer (MCSE) Pref SANS or CCSP Pref Certified Ethical Hacker (CEH) Pref #LI-JM1 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stoop, bend, kneel or crouch. Ability to stand, walk and sit. Ability to reach with hands and arms Visual ability correctable to 20/20. Sitting up to 90% of the day. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. Ability to lift up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office/ Cubicle workspace. Moderate noise level.

COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities SUMMARY: Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Maintains existing IT standards and best practices. * Analyzes data to identify trends requiring modifications / additional IT standards and best practices. * Assists systems / networking team. * Provides tier 3 support for complex technical issues. * Delivers training, support and mentoring to IT Service Tech I & II. * Administers Service Desk work orders for quality assurance. * Leads projects to successful completion. * Provide exemplary guest service to internal and external guests. * Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software. * Determines the true nature and scope of an issue utilizing established troubleshooting procedures. * Provide support and training to users within established guidelines. * Collaborates with IT team members to insure efficient operation of Seminole Gaming technology. * Follows established Work Flow processes for Service Desk, task assignments and escalations. * Completes assignments within established SLA's and project deadlines. * Communicates system issues and incidents to impacted parties as instructed by task leads/department head. * Performs and documents duties according to established operational policies and procedures (SOP). * Adheres to defined SOPs, departmental, property and organizational policies. * Must be available to work different shifts including nights, weekends and holidays. * Other duties as assigned. Qualifications Skills & Experience Requirements: * Minimum 3 years in a technical support role and bachelor degree in Information Technology or industry equivalent. * Technical certifications or industry equivalent required. * Professional written and verbal communications skills. * Friendly and service-oriented. * Able to work any shift. * Able to work in isolation for a full shift. * Current Driver's License and reliable transportation. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Must adhere to the Seminole Tribe's Policies and Procedures. * Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software * Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues. WORK ENVIRONMENT: * May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen For a listing of all opportunities at Seminole Gaming, please go to ********************** Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).