Information technology manager jobs in Vega Alta, PR - 109 jobs
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Information Manager
Data Center Manager
Oracle 4.6
Information technology manager job in San Juan, PR
**Data Center Manager - ACTIVE SECURITY CLEARANCE REQUIRED (Ft. Worth, TX)** Are you interested in supporting large-scale distributed infrastructure for the cloud? Oracle is aggressively investing in the Oracle Cloud to provide the broadest, most comprehensive service offerings in the industry and transforming how Enterprises view the cloud. Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service and infrastructure as a service - eliminating the data and business process fragmentation that come with cloud silos.
If this is the challenge you are looking for and you meet the following requirements, we want to talk to you!
**Department Description:**
Oracle's Cloud Data Center Operations team is building and supporting new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services.
**************************************
**Position Overview:**
As an Oracle Manager, you will have an opportunity to develop skills related to DC Operations and develop strategic initiatives to guide program growth and continuous improvement. You will oversee teams that will troubleshoot and solve the most complex infrastructure issues at a broad scope to include hardware, software, and overarching data center deployments and solutions. You will create maintain and improve processes and documentation on technologies you support, understand all aspects of the equipment you support, know how to innovate, and make decisions on your own, take direction and feedback when it is given, pay attention to all details involved. As well, contribute to establishing annual KPIs and goals for the staff and managing the employee lifecycle against that.
**Responsibilities:**
Act tactically and think strategically to build a program. This is a unique opportunity to embrace the ability to craft something in your own image. At OCI we are committed to building a better product, and with that challenging the status quo. The OCI Manager will be expected to question current process in the quest of bringing a better product to our end users. This will include developing standardization, innovate to simplify, increase efficiency while driving down cost. Ensure that contractors and vendors are delivering quality services and that all SLAs are being met. Execute large scale projects and embracing change. A successful Manager will develop streamlined reporting to track KPIs and manage performance against those, showing year over year growth and improvement. This will include effective incident management strategies to oversee problem ticket queues and building an organization of trust and collaboration not only within their own team but with partner teams as well.
**Qualifications:**
Must demonstrate strong foundational knowledge of most of following areas
+ Active TS/SCI security clearance
+ Systems administration (Linux and/or Windows Servers)
+ Strong troubleshooting skills
+ Understanding of Networking (DNS, TCP/IP)
+ Understanding of scripting (Java, Perl, Ruby, C#, and/or PHP)
+ Demonstrated examples of process improvement execution
+ Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
+ Excellent oral and written communication skill
+ Ability to take direction, understand SOPs/ MOPs, and escalate appropriately
+ Open to provide after-hours support as needed
+ Experience supporting large, Enterprise customers in an Operations environment
**Candidate Profile:**
Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)
+ Bachelor's degree or equivalent work experience preferred.
+ 6-10 years relevant experience in a Support / Operations role preferred.
+ 2+ year relevant experience in lead or management roles
IT Hardware Concepts:
+ RAID
+ SAN
+ x86 Architecture
+ SCSI
+ Linux/Unix Administration:
+ Boot Process
+ GRUB/LILO
+ File Systems
+ Network device and protocol configuration
+ Directory Structure
+ Performance Management/Troubleshooting
+ Base Operating System Install
+ Some experience with Perl, Python, Bash or Java
+ Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
+ Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
+ Networking Protocols (OSI Model)
+ Copper/Fiber Optic Testing/Cabling Standards
+ Project management, organization and problem-solving skills with a drive for results.
+ Strong troubleshooting and performance tuning skills.
+ The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations.
**Top 3 skill sets / technologies in the ideal candidate:**
1. Management/Leadership
2. Continuous improvement methodologies
3. Project Management
Employment for all candidates is contingent upon pass a background check.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender
Work with a world class team to develop, implement, and support cutting edge Oracle technology.
Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents, and manages scope, expectations, implementation approach, deliverables, and acceptance testing criteria.
Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership skills. Detailed knowledge of several applications within a business area needed. BA/BS degree and relevant experience.
Career Level - M2
**Responsibilities**
Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $80,000 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$80k-199.5k yearly 35d ago
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Manager - IT Audit
Western Digital 4.4
Information technology manager job in San Juan, PR
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture.
The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Audit Planning & Execution
+ Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity.
+ Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems.
+ Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements.
+ Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation.
+ Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities.
+ Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards.
Risk & Governance
+ Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework.
+ Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation.
+ Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning.
+ Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture.
Collaboration & Communication
+ Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence.
+ Communicate audit results, risk insights, and recommendations clearly to management across geographies.
+ Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution.
+ Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director.
Leadership & Development
+ Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners.
+ Foster collaboration, innovation, and continuous improvement within the IT Audit function.
+ Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard.
**Qualifications**
REQUIRED
+ Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline.
+ Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent.
+ 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred).
+ Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs.
+ Familiarity with cloud platforms, identity management, and data governance processes.
+ Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination.
SKILLS
+ Experience using AuditBoard or similar GRC/audit management tools is a plus.
+ Excellent analytical, communication, and project management skills.
+ Ability to manage multiple priorities in a fast-paced, global environment.
+ Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia).
+ Occasional travel (domestic and international) may be required.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this.
\#LI-VV1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
$79k-95k yearly est. 26d ago
Global Data Center Procurement Portfolio Manager
CBRE 4.5
Information technology manager job in San Juan, PR
Job ID 249191 Posted 24-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Purchasing/Procurement **About the Role:** The **Senior Datacenter Procurement Program Manager** will play a key role in supporting a Global Portfolio Management Office (PMO) responsible for a growing retrofit construction portfolio. This is a client-facing role in a highly dynamic and matrixed environment, requiring deep expertise in procurement strategy, retrofit construction project execution, and vendor/GC management.
The role focuses on implementing and continuously improving centralized procurement strategies, processes, and standards to hire and manage General Contractors (GCs) and vendors across multiple regions. This includes piloting innovative procurement strategies, creating playbooks, and ensuring consistency in policies to align with business objectives. The ideal candidate will possess exceptional communication, leadership, and problem-solving skills, along with significant experience in complex construction projects within live datacenter environments.
**Key Responsibilities:**
**_Procurement Strategy and Development:_**
+ Execute and improve the centralized procurement strategies for hiring and managing GCs/vendors across multiple regions, ensuring alignment with varied business objectives.
+ Continue to pilot new procurement processes, strategies, and methodologies to improve delivery speed and cost efficiency.
+ Maintain and update procurement playbooks, standards, and policies to ensure consistency and scalability.
+ Utilize Category Management methodologies to uncover savings opportunities and implement cost management strategies for assigned categories of spend.
+ Monitor and report out the progress of the Small Project General Contractor delivery method or other roll-out special delivery methods as needed.
**_Project Management and Audits:_**
+ Provide project management expertise by conducting process audits, reviews, and refreshes to ensure adherence to procurement processes.
+ Analyze audit results, identify corrective actions, and implement necessary changes to maintain alignment with business needs.
+ Lead the development and monitoring of fully resourced and costed procurement project programs.
+ Develop regular reports for supply chain risks and monitor supplier performance.
**_Vendor/GC Management:_**
+ Manage relationships with General Contractors and vendors, including holding regular meetings to improve long-term trust and performance.
+ Implement and continue to develop robust Key Performance Indicators (KPIs) for procurement activities to drive performance and accountability.
+ Establish and maintain open lines of communication with internal stakeholders and external suppliers to align expectations and improve delivery outcomes.
**_Cross-Functional Collaboration:_**
+ Act as a critical liaison between Procurement, Construction, Operations, and Finance teams to align procurement strategies with broader organizational goals.
+ Work within a matrixed organization to influence and collaborate with multiple global stakeholders.
+ Partner with leadership to optimize decision-making using procurement data, industry knowledge, and risk management insights.
**_Leadership and People Management:_**
+ Lead and manage a team of procurement analysts and senior professionals, ensuring day-to-day workloads are effectively prioritized and executed.
+ Foster a collaborative and supportive environment to maximize team efficiency and professional growth.
+ Provide strategic leadership in coordinating procurement activities, ensuring schedules and deliverables are met.
**Qualifications and Experience:**
**_Education:_**
+ Bachelor's Degree in Business, Engineering, Supply Chain Management, or Finance (required).
+ Master's Degree or MBA (preferred).
**_Certifications:_**
+ Professional certifications such as CPSM, APICS, PMP, CPM, CPIM (preferred).
+ Proficiency in SAP Ariba
**_Experience:_**
+ 5+ years of experience in procurement or supply chain management, with significant experience in construction project procurement.
+ Strong experience in complex retrofit construction projects, particularly in live data center environments.
+ Proven success in enterprise-level procurement, managing large spend categories, and developing sustainable cost savings programs.
+ Demonstrated expertise in contract management, including familiarity with US, EMEA and APAC general contracting contracts and legal requirements.
+ Experience managing teams of procurement professionals, consultants, or specialists.
**Skills and Competencies:**
+ Procurement Expertise: Deep understanding of procurement processes, strategic sourcing, and category management methodologies.
+ Contract Knowledge: Strong knowledge of contract law, risk management, and industry-standard terms and conditions.
+ Project Management: Ability to develop and monitor project programs, ensuring alignment with business goals.
+ Communication Skills: Exceptional written and verbal communication skills with the ability to influence and collaborate across multiple stakeholders globally.
+ Problem Solving: Advanced analytical and problem-solving skills to navigate challenges and drive effective solutions.
+ Technical Proficiency: Strong command of Google workspace suite of tools, and procurement tools/software like SAP Ariba etc.
+ Leadership: Demonstrated ability to manage teams, foster collaboration, and establish trust across a diverse, matrixed organization.
+ Customer Focus: A primary focus on both internal and external customer needs to drive organizational success.
**Why CBRE?**
Becoming a member of CBRE equates to joining a worldwide frontrunner in data center solutions, where significant resources are allocated towards the growth and advancement of our employees. Benefit from extensive perks, ongoing educational prospects, and an environment that prioritizes creativity and teamwork. At CBRE, you will not only progress in your professional journey but also play a pivotal role in the achievements of our esteemed clientele.
**BENEFITS**
+ Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
+ Internal advancement available after 6 month mark
+ Work/life balance
+ Competitive Pay
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the **Global Datacenter Procurement Portfolio Manager** position is **$173,000** annually and the maximum salary is **$183,000** annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
$46k-60k yearly est. 51d ago
IT Team Lead
Cai 4.8
Information technology manager job in San Juan, PR
**Req number:** R6901 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
We are seeking a technical IT Team Leader to join our organization supporting one of our largest state government customers, this lead will oversee all aspects of the team's IT Services delivery including Routine Maintenance and Release Management.
**Job Description**
We are seeking a highly skilled and experienced **IT Team Lead** to join our IT team. This position will be **full-time, remote,** and is a salaried position.
**What You'll Do**
+ Provide oversight of personnel and software delivery efforts throughout the Software Development Lifecycle (SDLC), including project planning, estimating and progress reporting
+ Oversees all aspects of the team's IT Services delivery including Routine Maintenance and Release Management
+ Participate in the recruitment process and manage staff on-boarding/off-boarding
+ Motivate and mentor team members, assist in career development, and perform staffing performance reviews
+ Collaborate with the team and other IT peers to set specifications and establish or revise standards as needed
+ Ensure compliance with all CAI and client processes, procedures, and best practices
**What You'll Need**
Required:
+ Bachelor's degree in IT, Computer Science, Engineering, or a related field or 15+ experience
+ 10+ years of IT experience, with demonstrated knowledge in the development and maintenance of custom Business applications
+ 2+ years of supervisory experience leading technical staff
+ Strong written and oral communication skills
+ Prior experience developing or leading the development of enterprise web applications
+ Prior experience managing or supporting systems with web applications integrating with Legacy mainframe systems and databases
+ Working knowledge of Service orientated architecture (SOAP/REST) and endpoint security (DataPower, APIM, OIDC, etc.)
+ Familiar with RDBMS - DB2, Oracle, Postgres or SQL Server
+ Familiar with Load/Performance Testing
Preferred:
+ Prior experience managing Mainframe development teams in maintenance and support operations
+ Familiar with Middleware software/integration (IBM ACE, Azure Service Bus, etc.)
+ Familiar with CI/CD, automated code deployments and experience with code quality and code security scanning and remediation
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#LI-EB1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$110,000 - $130,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$110k-130k yearly 2d ago
Manager Software/Information Platform
Cardinal Health 4.4
Information technology manager job in San Juan, PR
**What Software & Information Platforms contributes to Cardinal Health** InformationTechnology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers InformationTechnology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other InformationTechnology function teams to identify enhancements for platforms and long-term capabilities.
We're seeking a strategic leader to manage our enterprise analytics platforms, including SAP BusinessObjects, Tableau, Alteryx, Looker, and SAS. This role ensures platform reliability, security, and alignment with business goals while driving Cardinal Health's data-driven culture. You'll collaborate with stakeholders, data engineering, and IT leadership to deliver scalable, actionable solutions.
**Responsibilities**
+ Lead and manage enterprise analytics platforms (BOBJ, Tableau, Alteryx, Looker, SAS), ensuring reliability, scalability, and performance.
+ Define and execute platform strategy to align with company goals and expand self‑service analytics adoption.
+ Mentor and develop engineers, fostering best practices in platform administration, automation, and governance.
+ Collaborate with business and analytics teams to deliver impactful solutions and enable effective use of platforms.
+ Oversee license management, provisioning, and Active Directory integrations to ensure accuracy and efficiency.
+ Ensure compliance and security by implementing role‑based access controls and adhering to enterprise standards.
+ Partner with vendors and internal stakeholders to maximize value from platform investments and support entitlements.
+ Drive innovation by identifying new use cases, capturing business value, and shaping the 12-24-month roadmap
**Qualifications**
+ 8-12 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
**What is expected of you and others at this level**
+ Manages department operations and supervises professional employees, front line supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensures employees operate within guidelines
+ Decisions have a short term impact on work processes, outcomes and customers
+ Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
+ Interactions normally involve resolution of issues related to operations and/or projects
+ Gains consensus from various parties involved
**Anticipated salary range:** $123,400 - $193,930
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/26/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$123.4k-193.9k yearly 36d ago
Manager, Medical Data Analytics
Otsuka America Pharmaceutical Inc. 4.9
Information technology manager job in San Juan, PR
The Manager, Data Analytics is an important role within the Medical Excellence & Operations team within Global Medical Affairs. This role will serve as the data and analytics lead supporting operational excellence across the Global Medical Affairs organization. This role is responsible for collecting, analyzing, and translating data into actionable insights that inform medical strategy, field engagement, performance measurement and medical strategy. The Manager, Data Analytics will work closely with both Field Medical and Headquarters teams to understand business needs and system requirements, support development of analytical solutions and other projects to drive key business processes and decisions for the Medical Affairs function. This role reports into the Business Solutions & Analytics Lead who reports into the Executive Director, Medical Excellence and Operations.
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**Key Responsibilities:**
**Data Collection, Management and Governance**
+ Identify, collect, integrate and clean data from multiple sources (e.g.,field medical engagement data, MSL CRM, publications, congresses, medical inquiries).
+ Ensure accuracy, integrity, and compliance of data within medical systems (e.g., Veeva CRM, publication databases, analytics platforms).
+ Collaborate with IT and Data Governance to automate data pipelines and improve data availability.
+ Organize data into optimal data structures flexible to cross-functional and cross-process data needs.
+ Support audit-readiness and maintain documentation of data definitions, sources, and analytical methods.
**Medical Insights and** **Stakeholder Analytics**
+ Generate actionable insights from data repository to inform medical strategy, therapeutic focus areas, and medical evidence-generation priorities.
+ Evaluate key Medical activities (e.g., MSL engagement effectiveness, scientific exchange, publications) and identify key patterns and opportunities for improvement.
+ Engage with the External Engagement & Field Excellence team to segment and profile key opinion leaders (KOLs) and other external experts using data-driven methodologies.
+ Partner with global and regional medical teams to optimize field resource deployment and outreach strategies.
**Medical Operations and Performance Management**
+ Collaborate with other Medical Excellence & Operations colleagues to define and track core metrics for key activities (e.g., medical plans, publications, advisory boards, congresses).
+ Align with Medical Leadership and implement key performance and/or activity indicators and metrics for business-critical decisions.
+ Design standardized KPI frameworks and ensure consistency across regions and therapeutic medical business units.
+ Prepare recurring performance dashboards and insights summaries for senior leadership to inform tactical and strategic decision-making.
**Insights Reporting and Communication**
+ Develop interactive dashboardsand reports to communicate trends, engagement metrics, and key field insights to leadership and cross-functional stakeholders.
+ Collaborate with Field Excellence team to train all relevant stakeholders on the use and functionality of dashboards, applications, or other tools.
**Continuous Improvement and Process Optimization**
+ Identify inefficiencies in data workflows, reporting, processes and propose or drive automation, streamlining data refreshes and reducing manual effort as needed.
+ Optimize how dashboards and tools are structured and consider innovative solutions to analytics and internal reporting.
+ Recommend or pilot new technologies / tools (e.g. data visualization, NLP, GenAI) to improve speed, insight depth, or usability.
+ Contribute to innovation initiatives in automation, data visualization, and predictive analytics within Medical Affairs.
+ Consider technology and AI to support workflow improvement.
**Cross-Functional Collaboration and Communication**
+ Collaborate cross-functionally with several stakeholders (e.g., Medical Operations, Field Medical, Clinical, HEOR, Commercial Analytics, IT teams)to:
+ Align on methodologies and share insights
+ Establish scalable analytics processes
+ Develop dashboards and KPIs
+ Ensure data quality and compliance across systems and sources
+ Present findings to technical and non-technical audiences across levels through clear, tailored, data-driven storytelling
**Qualifications**
**Education and Experience:**
+ Bachelor's degree (Data Science, Statistics, Life Sciences, Health Informatics, or related field required); master's, or equivalent is a plus.
+ Minimum 5 years of experience in data and analytics roles, with at least 3 years in pharma or biotech roles (Medical Affairs, Clinical, or HEOR functions ideally).
+ Expertise with analytical and visualization tools (e.g., Power BI, Tableau, Python, SQL).
+ Proven experience managing large, multi-source datasets and expertise developing dashboards or KPIs that drive strategic decisions.
+ Familiarity with Medical Affairs systems (e.g., Veeva CRM, publication management, CLM platforms) and compliance principles.
+ Demonstrated ability to work cross-functionally with multiple stakeholders.
**Skills and Competencies:**
+ Exceptional analytical and quantitative problem-solving skills with proven track record of organizational impact.
+ Strong understanding of different data environments (e.g., medical, clinical, scientific, economic).
+ Strong technical fluency in data analytics with deep understanding of medical affairs objectives and scientific communication.
+ Strong knowledge of traditional data warehousing, data structures, and tools.
+ Strong analytical and quantitative problem-solving skills, with demonstrated ability to self-lead discoveries of new technologies and delivery of innovative solutions.
+ Ability to synthesize complex data into actionable business and scientific insights, with attention to detail and commitment to data accuracy and compliance.
+ Demonstrated strong communication and presentation skills, persuasiveness, and ability to communicate complex datasets and analytical methods to all business leaders within the organization.
+ Excellent project management and organizational skills, with proven estimation and delivery of projects on-time.
+ Ability to work effectively in a cross-functional team with stakeholders across levels
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $117,027.00 - Maximum $175,030.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$117k yearly 30d ago
IT Project Manager III (Infrastructure / SAP Migration)
Eliassen Group 4.7
Information technology manager job in San Juan, PR
**Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Life Sciences **Workplace Type:** Remote **Reference ID:** JN -012026-104883 **Shortcut:** ********************************** + Description + Recommended Jobs
**Description:**
_Remote_
Fortune 10 sized pharmaceuticals organization
_Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._
_Rate: $65 - $75 / hr. w2_
**Responsibilities:**
**Program & Workstream Leadership**
+ Manage **1-3 workstreams** across IT, business, and external consulting teams.
+ Ensure alignment across infrastructure, networking, firewall, Basis, and business transformation teams.
+ Create and maintain detailed project plans, timelines, milestones, and deliverables.
+ Monitor program‑level KPIs and ensure all milestones are met.
**Strategic Alignment & Decision Support**
+ Align migration strategy with business objectives and organizational priorities.
+ Translate complex technical concepts into actionable plans for stakeholders.
+ Make informed decisions balancing technical feasibility and business needs.
+ Establish governance frameworks for decision‑making and reporting.
**Risk, Issue & Dependency Management**
+ Identify, assess, and mitigate risks specific to S/4HANA migration.
+ Proactively address roadblocks and technical challenges.
+ Drive resolution of conflicts between technical and business teams.
**Stakeholder & Executive Engagement**
+ Build strong relationships with executive sponsors, SAP representatives, and external consultants.
+ Manage expectations of diverse stakeholders across IT, business, and vendor teams.
+ Deliver clear, concise status reports and executive‑level updates.
**Budget & Resource Management**
+ Manage multi‑million‑dollar program budgets and resource allocations.
+ Monitor resource utilization and ensure workstream costs remain within budget.
+ Coordinate with distributed teams across multiple time zones.
**Technical & Process Expertise**
+ Leverage strong understanding of infrastructure, networking, server setup, and database administration.
+ Apply Agile and Waterfall methodologies depending on workstream needs.
+ Conduct system and business data analysis for migration readiness assessments.
+ Ensure compliance with industry standards and regulations (GDPR, SOX, etc.).
**Vendor & Partner Management**
+ Manage interactions with SAP and external consulting partners.
+ Oversee third‑party vendors supporting integrations, hosting, or custom development.
**Post‑Migration Support & Optimization**
+ Plan for post‑go‑live support, stabilization, and optimization.
+ Establish support mechanisms for the stabilization period.
+ Monitor system performance and recommend improvements after go‑live.
**Experience Requirements:**
+ Strong background in technical infrastructure and networking (mandatory).
+ Experience managing large‑scale enterprise programs with multiple workstreams.
+ Prior experience with SAP S/4HANA migration strongly preferred.
+ Expertise in executive reporting, stakeholder communication, and cross‑functional coordination.
+ Experience managing multi‑million‑dollar budgets and distributed teams.
+ Proficiency with:
+ MS Project
+ JIRA
+ Smartsheet
+ Clarity (nice to have)
+ Experience leading both Agile and Waterfall projects.
+ Ability to facilitate Scrum ceremonies and traditional PMO processes.
+ Strong budget experience including the creation and cost control
**Education Requirements:**
+ Bachelors Degree required
**_Recruitment Transparency Notice_**
**_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._**
_Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._
_W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._
_Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact_ _********************_ _._
_About Eliassen Group:_
_Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._
_Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._
_Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
$65-75 hourly 7d ago
IT NOC Offering Lead
Cayuse Holdings
Information technology manager job in San Juan, PR
**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ **Startup & New Offering Development**
+ Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch.
+ Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services.
+ Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset.
+ Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability.
+ Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency.
+ **Sales & Business Development**
+ Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services.
+ Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams.
+ RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted.
+ Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals.
+ **Leadership & Team Management**
+ Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation.
+ Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model.
+ **Network Operations & Service Delivery**
+ Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs.
+ Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base.
+ **Other duties as assigned.**
**Qualifications**
**Qualifications - Here's What You Need**
+ Education: Bachelor's degree in Computer Science, InformationTechnology, Business, or a related field, or equivalent work experience. MBA is a plus.
+ 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role.
+ Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential.
+ Experience managing global or geographically dispersed teams (onshore/offshore).
+ Experience in a startup, greenfield project, or new product launch environment is highly desirable.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
+ Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
+ Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools.
+ Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting.
+ Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset.
+ Superior communication, presentation, negotiation, and client-facing skills.
+ Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Senior Managing Director**
**Working Conditions**
+ Professional remote office environment.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.**
**Pay Range**
USD $160,000.00 - USD $220,000.00 /Yr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103676_
**Category** _Business Development_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$61k-85k yearly est. 60d+ ago
Senior Manager, Systems Engineering - Change & Release Management
CVS Health 4.6
Information technology manager job in San Juan, PR
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**POSITION SUMMARY**
We are seeking an experienced and strategic leader to oversee Change and Release Management for the Aetna Line of Business (LOB). This role is pivotal in ensuring the delivery of high-quality, reliable technology releases through close collaboration with Application Development, Infrastructure, Security, and other cross-functional teams. The ideal candidate will drive architectural alignment, risk mitigation, and process optimization championing automation and governance across the IT organization.
**_What we expect of you_**
+ Lead and own the Change & Release Management and Governance processes for Aetna LOB.
+ Evaluate architectural solutions & system integrations to identify dependencies & potential impacts.
+ Manage end-to-end enterprise change releases, including coordination with IT teams, checkout testing, severity assessment, business impact analysis, and executive-level reporting.
+ Represent Aetna LOB in Change Advisory Board (CAB) meetings; validate enterprise changes, drive risk analysis and support change releases including weekend on call schedule.
+ Review and certify change plans for clarity and completeness; ensure execution teams understand risks, timing, and implementation instructions.
+ Collaborate with development, QA, performance, and capacity teams to assess risks and define mitigation strategies, exercise authority to halt changes when necessary.
+ Partner with Infrastructure, Security, Problem Management, and other enterprise teams to develop SOPs, quality controls, and issue resolution strategies.
+ Drive continuous improvement initiatives and defect remediation in partnership with IT and business stakeholders.
**REQUIRED QUALIFICATIONS**
+ 7+ years in senior IT leadership roles managing complex teams and driving process improvement, standard operating procedure (SOP) development, and issue resolution.
+ 3+ years designing scalable, distributed applications using microservices & API-driven architecture.
+ 3+ years working with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).
+ 3+ years' experience implementing best practices in observability, monitoring, chaos engineering, incident/problem management, and performance optimization.
+ 3+ years' experience of network security, firewalls, virtualization, and remote access.
+ 3+ years' of experience in change validation, post-deployment verification, and defining success criteria.
+ 3+ years' experience in Release, Change, Incident & Service Management, with working knowledge of ITIL.
+ Exceptional communication and stakeholder management skills, including executive-level engagement, ability to lead cross-functional teams, including offshore/onshore vendor teams.
+ Strong innovation mindset with a focus on automation and customer service excellence.
**PREFERRED QUALIFICATIONS**
+ Experience with monitoring/logging tools such as Splunk, Grafana, New Relic, or AppDynamics.
+ Familiarity with IT security, compliance, operations, and application development.
+ Experience implementing and improving SRE metrics in distributed environments.
+ Proficiency with SharePoint, ServiceNow, and ITIL frameworks.
**EDUCATION**
Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).
**BUSINESS OVERVIEW**
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
**Pay Range**
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
$93k-111k yearly est. 41d ago
Senior Director of IT Enterprise Applications
NUC University
Information technology manager job in San Juan, PR
Job Description
The Senior Director of IT Enterprise Applications provides strategic leadership and operational oversight for the university's enterprise application environment, including enterprise application like the Student Portal, the Enterprise Content Management (ECM), Customer Relationship Management (CRM), Student Information System (SIS), Learning Management System (LMS), Finance & Operations (F&O) platforms, and other integrated applications. This role is responsible for ensuring the reliability, optimization, and alignment of these critical platforms to support institutional operations, student success, and organizational growth.
The Senior Director leads a team of specialized IT Systems Administrators, providing direction, resource planning, and cross-functional collaboration to deliver high-quality, secure, and efficient enterprise system solutions. The role partners closely with university leadership, functional departments, and vendors to ensure enterprise applications meet operational needs, compliance requirements, and support the university's strategic initiatives.
Essential Duties and Responsibilities:
Strategic Leadership & Oversight
Provide vision, strategic direction, and technical leadership for the administration and continuous improvement of enterprise applications
Develop and execute short- and long-term plans for enterprise application optimization, system upgrades, and new technology adoption
Ensure application platforms align with institutional goals, compliance standards, and industry best practices
Serve as the primary liaison between IT and key functional areas for enterprise application-related initiatives
Team Leadership & Staff Development
Directly supervise and mentor team members specializing in enterprise applications such as ECM, CRM, SIS, LMS, and F&O
Foster a collaborative, high-performance team environment focused on system reliability, service excellence, and continuous improvement
Define roles, responsibilities, and performance expectations for enterprise application team members
Support staff development through coaching, training opportunities, and performance management
Application Management & Optimization
Oversee the administration, configuration, and optimization of enterprise applications to ensure performance, reliability, and data integrity
Lead efforts to integrate applications with other institutional systems to improve operational efficiency and data accessibility
Ensure platforms are properly maintained, patched, and upgraded to minimize risk and downtime
Collaborate with stakeholders to identify, prioritize, and deliver system enhancements that meet evolving institutional needs
Governance, Compliance & Risk Management
Establish and enforce application governance processes, including change management, security controls, and access management
Ensure enterprise applications comply with institutional policies, regulatory requirements, and industry standards (e.g., FERPA, GDPR, PCI)
Support audit activities, security assessments, and data protection initiatives related to enterprise applications
Stakeholder Engagement & Communication
Serve as the key point of contact for executive leadership, business units, and external vendors regarding enterprise application initiatives
Facilitate cross-functional collaboration to ensure enterprise applications support operational efficiency and user satisfaction
Communicate system performance, project updates, and risks to stakeholders in a clear, timely, and professional manner
Budgeting & Resource Management
Develop and manage budgets for enterprise application systems, staffing, and support contracts
Optimize resource allocation to support system reliability, projects, and operational needs
Evaluate and manage vendor relationships, software licensing, and service agreements
Qualifications:
Bachelor's degree in computer science, InformationTechnology, or information systems
Mus be able to proficiently speak, write and talk in both English and Spanish
At least 5 years' experience leading to the management of multiple team managers/supervisors and a staff
Demonstrated experience managing large-scale enterprise platforms such as CRM, SIS, LMS, ECM, F&O systems, and Project Management
Familiarity with IT security, access management, and regulatory compliance (e.g., FERPA, PCI, GDPR)
Equal Employment Opportunity / Affirmative Action for minorities/Females/People with Disabilities/Veterans
$66k-99k yearly est. 5d ago
CLM Solutions Lead, Senior Manager
PwC 4.8
Information technology manager job in San Juan, PR
**Specialty/Competency:** Functional & Industry Technologies **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.
Our team helps businesses develop content managementtechnology that addresses architecture and governance frameworks and transforms data into insight and action. We help organisations better manage the complexity of their data and enterprise content, reducing costs, ensuring the integrity of information assets, and enhancing performance through better information and refined decision making capabilities.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
+ Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
+ Deal effectively with ambiguous and unstructured problems and situations.
+ Initiate open and candid coaching conversations at all levels.
+ Move easily between big picture thinking and managing relevant detail.
+ Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
+ Contribute technical knowledge in area of specialism.
+ Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
+ Navigate the complexities of cross-border and/or diverse teams and engagements.
+ Initiate and lead open conversations with teams, clients and stakeholders to build trust.
+ Uphold the firm's code of ethics and business conduct.
The Opportunity
As part of the Data and Analytics team you are expected to lead the development and implementation of contract lifecycle management solutions with a focus on technical aspects. As a Senior Manager you are expected to lead large projects and innovate processes, focusing on achieving results and maintaining operational excellence. You are expected to interact with clients at a senior level, leveraging your proficiency in CLM solution features and integration with other enterprise systems to drive project success and provide strategic input into the firm's business strategies.
Responsibilities
- Lead the design and deployment of contract lifecycle management solutions
- Oversee large-scale projects to achieve timely delivery and quality
- Innovate and streamline processes to enhance operational efficiency
- Engage with clients at senior levels to drive project success
- Provide strategic insights into the firm's business strategies
- Integrate CLM solutions with other enterprise systems
- Mentor and coach team members to solve complex issues
- Maintain elevated standards of client service and operational excellence
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Accredited in Icertis CLM solution (ICI Administrator, ICI Practitioner, ICI Technical Professional, ICI AIML Technical Professional, ICI Project Manager). Optionally, accredited in non-Icertis CLM solutions such as Agiloft, DocuSign, SirionLabs etc.
- Accredited in Cloud Solutions, preferably Azure (Microsoft Azure Certification(s))
- Accredited in Software Delivery Management skills (PMI-PMP, Agile Certification (Scrum Master / Product Owner)
- Demonstrating knowledge and success in entire implementation projects dealing with technical solution design and development with one or more CLM Platforms
- Designing customizations on top of SaaS platforms, specifically CLM solutions
- Leading solutions for Contracts Lifecycle Management (CLM) implementations including integration with upstream/downstream related enterprise systems
- Demonstrating knowledge of machine learning and artificial intelligence workloads and considerations on Azure
- Working experience with ReactJS for building interactive user interfaces and client-side hooks on SaaS CLM solutions
- Demonstrating experience with Agile development frameworks, having lead to completion projects that involved Requirements, Design, Build, Test, Deploy, and Support
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
$64k-105k yearly est. 35d ago
Sr IT Analyst - Manufacturing
Johnson & Johnson 4.7
Information technology manager job in Manat, PR
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Technology Product & Platform Management
Job Sub Function:
Technical Product Management
Job Category:
Scientific/Technology
All Job Posting Locations:
ManatÃ, Puerto Rico, United States of America
Job Description:
The Supply Chain Technology (SCT) team of Johnson & Johnson is recruiting for a Sr IT Analyst - Manufacturing located in Manati, PR for its Ethicon Wound Closure & Healing (WCH) and Biosurgery Manufacturing Plants. This position will be 5 days a week onsite.
In SCT, we serve as strategic but pragmatic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across supply chain functions, sectors, and regions. We deliver outstanding digital experiences for our employees, business partners, suppliers, customers, and patients.
This role will shape the vision, prioritization, and implementation of new technical features and improvements for our products, ensuring technical delivery and value realization at the squad level. Drive digital transformation within a high-visibility environment! Provide input on portfolio and investment prioritization.
In collaboration with the Johnson & Johnson Technology (JJT) Team and Business Leaders, identify and prioritize solutions and lead the consistent implementation of these solutions across the business. Strong influence and passion for driving the organization towards consistent technology solutions aligned with the overall J&J MedTech strategy is crucial.
Key Responsibilities include:
* Take ownership of local products and working towards modernizing them to a platform or standard product in alignment with JJT MAKE and segment Vision and Strategy.
* Shape the squad vision/roadmap and steer the squad in delivering products/platforms features/work oriented around business impact.
* Shape and prioritize the backlog, applying business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria.
* Understand the business needs and priorities to effectively prioritize product features based on their business value, improving return on investment.
* Ensure that every local product is mapped to the standard product category to drive business value through standardization and optimization.
* Ensure the products/features / work meets relevant security, privacy & compliance standards
* Possess in-depth knowledge about the business areas supported, including their strategies, environment, functional processes, and organizational dynamics.
* Actively address customer feedback to enhance product offerings.
* Responsible for continuous process improvement at the site, focusing on both technology and process capabilities.
* Drive collaboration and execution with internal and external partners to achieve desired business outcomes.
* Support overall technology cost optimization in partnership with TS and TS finance.
* Communicate effectively and proactively with JJT and multi-functional teams at different levels of the organization.
Leadership Skills:
* Creates a culture that relentlessly focuses on helping the people and organizations we touch.
* Commitment to Our Credo, Diversity, Equity & Inclusion
* They are equipped with foundational knowledge and methods to identify and engage insight and appreciation with their customers and apply these methods to their daily work.
* Focuses on Business agility, Agile delivery with a fail-fast mentality, and measurable outcomes.
* Strong problem-solving skills with the ability to accurately analyze situations
Qualifications:
Required:
* A minimum of a bachelor's degree is required, preferably in Computer Science and Technology or equivalent.
* 2 years working experience is required in supply chain and / or manufacturing technology.
* Proven abilities in management (supervisor, project coordinator, etc.).
* Proficient in both English and Spanish.
* Experience with GxP requirements and regulations.
* Experience in IT product (application) management, design, and solution in deployment of major IT capabilities (like manufacturing / shop floor systems).
Preferred:
* Experience in project execution using Agile / JIRA / SDLC methodology.
* Demonstrable understanding of product lifecycle management.
* Excellent written and oral communication skills, good interpersonal skills.
* Excellent ability to lead, influence, empower and encourage others in a collaborative environment, outstanding service orientation and strong negotiating skills.
* Experience in lean, Six Sigma, and business process mapping methodologies.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Analytical Reasoning, Coaching, Communication, Continuous Improvement, Data Quality, Data Savvy, Incident Management, Informatics, Information Security Management System (ISMS), InformationTechnology Strategies, Problem Solving, Process Improvements, Program Management, Quality Control (QC), Quality Processes, Quality Systems Documentation, Quality Validation
$65k-79k yearly est. Auto-Apply 1d ago
IT Tech Analyst
Zenus Bank
Information technology manager job in San Juan, PR
We are seeking an IT Tech Analyst with a strong technical background and problem-solving skills to support, maintain, and enhance our IT infrastructure and applications. This role will involve working with various technologies to ensure optimal system performance, security, and user support. The ideal candidate will be passionate about technology, eager to learn, and capable of adapting to new tools and methodologies.
Responsibilities:
Provide technical support and troubleshooting for IT systems, applications, and networks.
Monitor system performance, identify issues, and implement solutions to maintain high availability and efficiency.
Collaborate with development teams to deploy, maintain, and enhance software applications.
Assist in managing cloud-based solutions and on-premises IT infrastructure.
Ensure IT security compliance by implementing and maintaining security protocols and best practices.
Document technical processes, configurations, and troubleshooting guides for future reference.
Analyze business needs and recommend IT solutions to optimize workflows and improve productivity.
Participate in system upgrades, migrations, and integration projects.
Work closely with cross-functional teams to support IT initiatives and drive innovation.
Stay updated with emerging technologies and industry best practices.
Qualifications and Requirements
Bachelor's degree in InformationTechnology, Computer Science, or a related field (or equivalent experience).
Fully bilingual (English & Spanish) or native English speaker.
3+ years of experience in IT support, system administration, or a related technical role.
Strong knowledge of operating systems (Windows, Linux, mac OS) and troubleshooting techniques.
Experience with cloud platforms, preferably Azure (Azure Virtual Machines, Azure Active Directory, Azure Functions).
Understanding of networking principles (TCP/IP, VPNs, firewalls, DNS, DHCP).
Familiarity with IT security protocols, endpoint protection, and compliance standards.
Experience with IT service management (ITSM) tools and ticketing systems.
Strong analytical and problem-solving skills with attention to detail.
Ability to work independently and efficiently under minimal supervision.
Knowledge of scripting languages (PowerShell, Python, or Bash) is a plus.
Experience with IT automation, monitoring tools, and CI/CD pipelines is a plus.
Prior experience in financial or banking IT environments is a plus.
$38k-53k yearly est. 60d+ ago
IT - Project Manager
Smartlogix
Information technology manager job in San Juan, PR
Job Objective: The ideal candidate will be responsible for planning, executing, and finalizing IT and infrastructure projects while meeting deadlines, budget constraints, and quality requirements. This role requires a combination of technical expertise and leadership skills, along with the ability to manage multidisciplinary teams and communicate effectively with internal and external stakeholders.
Responsibilities:
Plan and define the scope of IT projects, including software development, IT infrastructure implementation, cloud migrations, and digital transformation initiatives.
Develop and manage project schedules, resources, and budgets, ensuring alignment with the company's strategic objectives.
Coordinate internal and external resources to ensure efficient project execution.
Monitor project progress and make adjustments as necessary to meet deadlines and quality standards.
Identify and mitigate risks that may impact project delivery.
Ensure proper documentation and effective communication with all stakeholders.
Deliver high\-quality projects that meet SmartLogix standards.
Requirements At least 5 years of experience in IT project management.
Essential to have proven experience in technology projects, including infrastructure, software development, and solution implementation.
Bachelor's degree in Systems Engineering, Computer Science, Business Administration, or a related field.
Technical Skills:
PMP, Scrum Master, or equivalent certification (desired).
In\-depth knowledge of agile (Scrum, Kanban) and traditional (PMBOK, Waterfall) project management methodologies.
Experience with project management tools such as JIRA, Trello, Microsoft Project, or similar.
Advanced English (oral and written) for communication with global teams and project documentation.
Soft Skills:
Leadership.
Effective communication.
Negotiation and Conflict Resolution.
Decision\-making under pressure.
Teamwork.
Time management.
Results\-oriented.
Benefits Hybrid work model with flexibility.
A dynamic environment.
Collaboration with global teams on high\-impact projects.
We offer a competitive package with several advantages.
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$53k-74k yearly est. 60d+ ago
IT Project Manager
Ingellicom
Information technology manager job in San Juan, PR
INGELLICOM is an established, growth-oriented, high-end IT consulting and software company with headquarters in Puerto Rico. Its highly qualified employees have years of experience and have propelled the company to the forefront of areas such as business consulting, IT consulting, application programming, operating systems, networks, databases and web technologies.
Job Description
Project Management Professional with specialization in InformationTechnology (IT). Support project delivery, communication, and coordination across multiple technology initiatives. The ideal candidate is bilingual (English & Spanish], highly organized, and brings over 5 years of experience in IT project environments. A PMP certification is preferred. Will work closely with project managers, technical teams, and stakeholders to ensure project milestones are met on time and within scope. This is a contract role with the potential for extension based on performance and project needs.
Key Responsibilities:
Coordinate project activities, schedules, and resources across multiple teams.
Track progress and prepare status reports for internal and external stakeholders.
Facilitate meetings, document action items, and ensure timely follow-up.
Assist in risk management, issue tracking, and change management processes.
Maintain project documentation including project plans, requirements, and logs.
Support budget tracking and vendor coordination.
Ensure communication across bilingual teams and facilitate translation when needed.
Collaborate with IT leadership to align project work with business goals.
Qualifications
Bachelor's degree in InformationTechnology, Business Administration, or related field.
Minimum 5+ years of experience in a Project Managementor or similar role in an IT environment. Strong understanding of project management methodologies (Agile, Waterfall, or Hybrid).
PMP certification is preferred.
Bilingual proficiency in English and Spanish required.
Proficient with project management tools (e.g., MS Project, JIRA, Asana, Trello).
Excellent organizational, communication, and multitasking skills.
Experience working with cross-functional and multicultural teams.
Ability to adapt to changing priorities and manage multiple projects simultaneously.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$53k-74k yearly est. 27d ago
IT Security Analyst
Pharmpix Corporation
Information technology manager job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation : Support implementing security controls, policies, and procedures.
Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities : Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. Auto-Apply 60d+ ago
IT Security Analyst
Pharmpix
Information technology manager job in Guaynabo, PR
Job Description
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation: Support implementing security controls, policies, and procedures.
Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities: Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. 21d ago
IT Security Analyst
Tpis
Information technology manager job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation: Support implementing security controls, policies, and procedures.
Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities: Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
TPIS is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. Auto-Apply 11d ago
Advisor, Information Technology (Infrastructure)
Oriental Bank
Information technology manager job in San Juan, PR
The Advisor, InformationTechnology is responsible for the management, administration, and evolution of the organization's technological infrastructure (on-premises, cloud, and hybrid), ensuring the availability, security, and scalability of critical services. Leads the adoption of emerging technologies and best practices to optimize IT operations and resilience. Position will be working hybrid based in San Juan, PR.
Main Duties & Responsibilities
* Plan, install, configure, and maintain infrastructure hardware, software, and services (servers, storage, networks, virtualization, cloud).
* Manage hybrid and multi-cloud environments (Azure, AWS, O365, On-premise Windows AD), including deployment automation (IaC: Terraform, Ansible, Lambda, and APIs).
* Implement and maintain virtualization solutions (VMware, Hyper-V, KVM) and container platforms (Docker, Kubernetes).
* Proactively monitor system performance, availability, and security using advanced tools (SIEM, APM, observability).
* Administer LAN, WAN, and SD-WAN networks, ensuring efficient and secure connectivity between sites and cloud services.
* Configure, maintain, and optimize network devices (switches, routers, access points) and next-generation firewalls (NGFW).
* Implement and manage dynamic routing protocols (OSPF, BGP, EIGRP) and network segmentation (VLAN, VRF).
* Oversee perimeter security, access policies, and protection against external threats.
* Apply cybersecurity policies, Zero Trust principles, and identity management (IAM).
* Coordinate audits, patch management, and incident response.
* Ensure compliance with regulated standards.
* Design, test, and maintain disaster recovery (DRP) and business continuity plans (BCP).
* Manage advanced backup solutions (on-premises and cloud), replication, and high availability.
* Evaluate, propose, and implement emerging technologies: edge computing, artificial intelligence for operations (AIOps), automation with RPA, software-defined networks (SDN), infrastructure as code (IaC), and Zero Trust security solutions.
* Lead cloud migration projects, data center modernization, and adoption of serverless architectures.
* Coordinate infrastructure projects from planning to execution and closure.
* Manage relationships with vendors, service contracts, and evaluation of new technological solutions.
* Develop and maintain technical documentation, architecture diagrams, and operational procedures.
* Promote continuous team training in new technologies and best practices.
* Provide immediate support and response to critical incidents affecting service continuity, ensuring 24/7 availability, including on-call duties and after-hours attention for major issues.
* Other duties may be assigned.
Minimum Requirements
* Bachelor's in Business Administration, InformationTechnology, Computer Science or related field required.
* Three (3) years of experience in IT Infrastructure administration (on-premises, cloud, hybrid) or related required. Banking experience preferred.
* Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
* WS/Azure/GCP, VMware, Cisco (CCNA/CCNP), Fortinet, Palo Alto, ITIL, ISO 27001 and Kubernetes certifications preferred.
* Extensive knowledge of Microsoft, Amazon Web Services, Azure, Office 365 environments, LAN, WAN, SD-WAN networks, routing protocols (OSPF, BGP, EIGRP), firewall administration, and perimeter security required.
* Proficiency in MS Office (Word, Excel, Outlook) and other business applications required.
* Excellent written and verbal communication skills in Spanish & English required.
* Excellent interpersonal skills, multitasking, teamwork, and ability to work effectively with vendors is required.
* Availability for critical incident response.
#Li-Hybrid
WORK AUTHORIZATION & ELEGIBILITY:
* Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
* Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement
Compliance Posters
#LI-Hybrid
$41k-55k yearly est. Auto-Apply 28d ago
Senior Director of IT Enterprise Applications
National College of Business & Technology 3.9
Information technology manager job in San Juan, PR
The Senior Director of IT Enterprise Applications provides strategic leadership and operational oversight for the university's enterprise application environment, including enterprise application like the Student Portal, the Enterprise Content Management (ECM), Customer Relationship Management (CRM), Student Information System (SIS), Learning Management System (LMS), Finance & Operations (F&O) platforms, and other integrated applications. This role is responsible for ensuring the reliability, optimization, and alignment of these critical platforms to support institutional operations, student success, and organizational growth.
The Senior Director leads a team of specialized IT Systems Administrators, providing direction, resource planning, and cross-functional collaboration to deliver high-quality, secure, and efficient enterprise system solutions. The role partners closely with university leadership, functional departments, and vendors to ensure enterprise applications meet operational needs, compliance requirements, and support the university's strategic initiatives.
Essential Duties and Responsibilities:
Strategic Leadership & Oversight
Provide vision, strategic direction, and technical leadership for the administration and continuous improvement of enterprise applications
Develop and execute short- and long-term plans for enterprise application optimization, system upgrades, and new technology adoption
Ensure application platforms align with institutional goals, compliance standards, and industry best practices
Serve as the primary liaison between IT and key functional areas for enterprise application-related initiatives
Team Leadership & Staff Development
Directly supervise and mentor team members specializing in enterprise applications such as ECM, CRM, SIS, LMS, and F&O
Foster a collaborative, high-performance team environment focused on system reliability, service excellence, and continuous improvement
Define roles, responsibilities, and performance expectations for enterprise application team members
Support staff development through coaching, training opportunities, and performance management
Application Management & Optimization
Oversee the administration, configuration, and optimization of enterprise applications to ensure performance, reliability, and data integrity
Lead efforts to integrate applications with other institutional systems to improve operational efficiency and data accessibility
Ensure platforms are properly maintained, patched, and upgraded to minimize risk and downtime
Collaborate with stakeholders to identify, prioritize, and deliver system enhancements that meet evolving institutional needs
Governance, Compliance & Risk Management
Establish and enforce application governance processes, including change management, security controls, and access management
Ensure enterprise applications comply with institutional policies, regulatory requirements, and industry standards (e.g., FERPA, GDPR, PCI)
Support audit activities, security assessments, and data protection initiatives related to enterprise applications
Stakeholder Engagement & Communication
Serve as the key point of contact for executive leadership, business units, and external vendors regarding enterprise application initiatives
Facilitate cross-functional collaboration to ensure enterprise applications support operational efficiency and user satisfaction
Communicate system performance, project updates, and risks to stakeholders in a clear, timely, and professional manner
Budgeting & Resource Management
Develop and manage budgets for enterprise application systems, staffing, and support contracts
Optimize resource allocation to support system reliability, projects, and operational needs
Evaluate and manage vendor relationships, software licensing, and service agreements
Qualifications:
Bachelor's degree in computer science, InformationTechnology, or information systems
Mus be able to proficiently speak, write and talk in both English and Spanish
At least 5 years' experience leading to the management of multiple team managers/supervisors and a staff
Demonstrated experience managing large-scale enterprise platforms such as CRM, SIS, LMS, ECM, F&O systems, and Project Management
Familiarity with IT security, access management, and regulatory compliance (e.g., FERPA, PCI, GDPR)
Equal Employment Opportunity / Affirmative Action for minorities/Females/People with Disabilities/Veterans
$50k-64k yearly est. Auto-Apply 60d+ ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Vega Alta, PR?
The average information technology manager in Vega Alta, PR earns between $37,000 and $82,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Vega Alta, PR