Information technology professional jobs in West Lafayette, IN

Onsite role Virtual Interviews SaaS Application Support Specialist Duration: 24 Months with EXT We are seeking a skilled HSE Application Support Specialist to provide technical and functional support for SaaS-based HSE applications within a regulated pharmaceutical environment. The ideal candidate will have strong experience in managing enterprise applications, collaborating with vendors, and ensuring compliance with system qualification standards. Key Responsibilities: Provide end-to-end support for HSE SaaS applications in an enterprise environment. Manage user requests, incidents, and enhancements, coordinating closely with the vendor to implement changes. Evaluate and understand the technical impact of vendor-proposed updates or modifications. Configure and qualify SaaS applications in accordance with defined IT & Cyber Security Policy - this is a mandatory requirement. Ensure compliance with organisational and regulatory standards in all system changes and support activities. Collaborate with cross-functional teams, including Solution Architects, Cyber Security, IT, Quality, and HSE departments, to deploy a third-party solution. Support integration and basic configuration involving tools such as PowerApps and SharePoint. Qualifications & Skills: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Proven experience supporting applications in an enterprise environment. Hands-on experience working with SaaS applications, preferably within the pharma or life sciences domain. Understanding of CSV (Computer System Validation) principles and regulatory compliance requirements is an added advantage (Good to have) Experience with PowerApps, SharePoint, and general IT application configuration. Knowledge of HSE (Health, Safety, and Environment) applications or processes is a strong advantage. Excellent communication, coordination, and problem-solving skills. Preferred Experience: Previous experience supporting or implementing applications in the HSE domain within a pharma or GxP environment. Familiarity with vendor management and SaaS operations in a regulated setup. Experience in working with applications such as ServiceNow, Intelex, and Veeva QualityOne is an added advantage

About Accion Performance: Accion Performance is the science of supply chain and a Morales Group Company. We take logistics to the next level with our unique solutions by helping manufacturers and distributors control their supply chain We design p that reduce costs, increase productivity, and achieve operational objectives - allowing our customers to focus on core business objectives. Learn more: ******************** Why Accion Performance? We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination in overcoming challenges and achieving success together. If you are ready to jump on board with a high growth organization, Accion Performance is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way. The Position: The Systems and IT Manager plays an important role within Accion Performance by providing the business knowledge and technical skills to implement technical strategies, evaluate products, and provide a superior level of technical support that benefits the company and customers. The Duties: Supervisory Responsibilities Recruits, interviews, hires, and trains Systems staff Oversees the daily workflow of the department Provides constructive and timely performance evaluations Handles discipline and termination of employees per company policies Duties/Responsibilities Embraces and promotes Accion Performance's Warehouse's core values: Be Humble, Be Courageous, Be a Light, and Be Gritty. Plans, organizes, implements, and trains stakeholders on IT-related products Collaborates with staff, customers, vendors, and managers to understand and assess computing and systems needs and requirements Leads the 3PL customers' teams in system implementation, onboarding, training, and tasks Serves as Systems liaison between operating divisions, vendors, customers, and all internal departments to achieve objectives Interfaces between external customers' operating systems and internal systems to ensure data integrity between the systems IT integration between third party software Automation of systems to increase efficiency across the business unit Creation, automation, and maintenance of customer and internal reporting systems. Not limited to but including: inventory management, PowerBI, Crystal Reporting, SQL reporting, Synapse Anywhere Evaluates system utilization and primary support for detection and correction of operational problems Acts as the subject matter expert to advise on system performance, available enhancements, and strategic ways to prevent operational risks Manages vendor relationships and application sourcing; regularly communicates with key contacts for day-to-day issues and escalations Ensures connections with trading partners occur without issue Oversees backup, system testing, system patches and system promotes, security, and user help systems Drives operational continuous improvement by researching and providing suggestions to internal stakeholders Remains current on the latest systems and technology trends, options, and offerings Travels to other Accion Services Warehouse and customer locations as required; up to 25% of the time Creates and recommends IT budget based on business needs and scalability Other duties and projects as assigned Competencies Strategic Thinking: Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Project Management: Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Managing People: Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for subordinate's activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products, and services; Continually works to improve supervisory skills. Verbal & Written Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Business Acumen: Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management: Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Innovation: Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. The Qualities: Bachelor's degree or equivalent in information systems or computer science; master's degree preferred Five or more years' experience in a similar role; 3PL experience preferred Advanced knowledge of operating systems, interfaces, computing, and scripting Highly proficient in the English language Excellent technical, supervisory, interpersonal, collaboration, and critical-thinking skills Excellent verbal and written communication skills Fluent in a variety of programming languages, software, and systems Basic understanding of managing budgets and expenses Motivated and growth-oriented Physical Demands and Work Environment Most of the work takes place in an office environment within a warehouse with moderate noise Prolonged periods sitting at a desk and working on a computer Continually required to talk; hear; use hand and finger dexterity Frequently required to walk or stand Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl Specific vision abilities required for this job include close, distance, color, peripheral, depth perception, and the ability to adjust focus Must be able to lift and carry up to 50 pounds on occasion Accion Performance Benefits: Health insurance - Medical, vision, dental and life insurance plans available. Disability Insurance - Short-term and long-term coverage. Paid Baby Bonding Time - because family is important. Competitive PTO 401k Plan -for saving for the future. Professional Development A culture of Giving Back - 16 Paid Volunteer Hours Passport Program - we want to keep the team engaged in the culture we've built. What we value: Be Humble Show up with no Ego and serve others. Be Courageous Be willing to step out for what is right and use your voice. Be a Light Shine bright when there is darkness. Be Gritty Stay hungry, overcome challenges, produce results Accion Performance is a division of Morales Group Staffing and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR U1w8ffKzgy

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo Certifications Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $75,000 - $90,000 Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Holiday Notice Please note that the university will be on a holiday break from December 24, 2025 to January 5, 2026. Applications received during this time will be held until we return. We wish you the best this holiday season! Desktop Support Specialist Purdue University - Purdue IT Bring your technical expertise to a place where innovation meets purpose. At Purdue University, every role contributes to something bigger-empowering discovery, advancing learning, and shaping a better future. As a Desktop Support Specialist, you'll coordinate and deliver technology support that keeps our faculty and staff connected and productive. You'll oversee the installation, upgrade, and use of hardware, software, and peripheral devices, while helping develop and implement new IT solutions that enhance teaching, research, and administrative activities. Working as part of a collaborative Information Technology team, you'll provide responsive, hands-on service and find creative ways to improve end-user experiences. This is an opportunity to grow your technical skills in a dynamic academic environment where your work directly supports world-class research and education. Responsibilities: * Coordinate and provide desktop and technical support services for faculty and staff. * Install, upgrade, and maintain hardware, software, and peripherals. * Troubleshoot issues and provide proactive solutions to enhance user productivity. * Partner with IT colleagues to develop and implement innovative technology improvements. * Support academic, instructional, and administrative technology needs. What You'll Bring: * Strong technical and troubleshooting skills across operating systems and hardware platforms * Excellent communication, teamwork, and problem-solving abilities * A customer-focused approach with an interest in driving continual improvement What We Offer: Join a community that lives its values-excellence, integrity, inclusion, and growth. At Purdue, you'll find opportunities to learn, collaborate, and innovate while making an impact that extends far beyond campus. This day position is onsite at the West Lafayette campus. What We're Looking For Education and Experience Required: * Associate degree in Computer Science, Computer Technology OR a related field of study * Two (2) years of IT desktop support or related IT experience * Experience installing and maintaining hardware, software, and peripheral components of PC (Windows) and Macintosh based workstations including operating system, hardware drivers, and common office automation software * Consideration will be given to an equivalent combination of related education and required work experience Skills Needed: * Expansive knowledge of one of the following operating systems (Apple and Microsoft Windows), as well as PC hardware networking * Apple software/hardware and A+ certification preferred or the ability to earn certification within the first six months of employment is required * Knowledge of personal computer, network, server and office productivity technologies * Capable of providing quality end-user support and training with patience and consideration of others * Clear and effective verbal and written communications skills. Good interpersonal skills * Demonstrated ability to troubleshoot hardware and software problems on desktops * Knowledge of computer networking concepts including IP networking and firewalls * Ability to: * plan, organize and prioritize workloads, manage details of multiple projects simultaneously, and work within a team environment * complete projects within deadlines * lift and carry 10-25 pounds frequently and 40 pounds occasionally Preferred: * Basic understanding of Microsoft Active Directory management including group policy * Ability to navigate collections and packages via SCCM * Previous academic support is strongly preferred * Knowledge of: * workstation/user administration within a LAN environment * web design and maintenance desirable * multiple operating systems Additional Information: * Purdue University will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible for Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan * Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days Career Stream Administrative and Operational Support 4 * Pay Band S055 * Job Code #20003372 Career pathmaker: ****************************************** Who We Are Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. Equal Opportunity Employer Purdue University is an EOE employer. Apply now Posting Start Date: 12/9/25

Job Description located in Lafayette, Indiana In this role you will: located in Lafayette, Indiana In this role you will: Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. • Directly responsible for developing and implementing effective documentation and procedures for the repair or setup processes. • Directly responsible for configuration and installation of client workstations. • Will confer with clients to resolve complaints on technical issues. • Will ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures. • Will be on-call 24/7 for technical problems related to customer and/or internal problems. • Prepare and maintain written operations manual(s) as pertains to the technical support. • Complete one (1) blog entry every two weeks for Abstract's web site. • Ensure the internal organizations backups are routinely completed and schedule test restores of the data to verify integrity. • Ensure the core IT infrastructure of the internal organization is in peak condition in relation to security and operations. • Must have text message and email capable mobile phone. • Regular attendance is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit. • Work cooperatively with other employees to further the mission of the organization and achieve its goals. • Drive or arrange to independently transport self to and from tech calls or other meetings at client locations.

Job DescriptionDescription: Department: Administration Supervises: NA Reports to: Manager of Information Systems FLSA Status: Hourly, Non-Exempt The Information System Technician provides first-level technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. This role is responsible for troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal clients. Essential Duties and Responsibilities: Provide first-level technical support via phone, email, chat, or in-person. Respond to helpdesk tickets promptly and resolve technical issues in a timely manner. Diagnose and troubleshoot hardware, software, and network problems; escalate complex issues when necessary. Handle calls from difficult clients with professionalism and empathy. Install, configure, and maintain desktops, laptops, printers, mobile devices, and related peripherals. Perform regular system updates, backups, and security checks. Support onboarding and offboarding processes, including device provisioning and decommissioning. Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connectivity. Assist in implementing new technologies and system upgrades. Ensure compliance with IT policies, procedures, and best practices. Maintain accurate documentation of systems, configurations, and troubleshooting procedures. Notify management of recurring issues, unusual activity, or increasing trends. Support cybersecurity initiatives by monitoring for threats and applying security patches. Educate users on security best practices and company policies. Communicate technical information clearly to non-technical users. Maintain a positive and professional attitude while resolving issues. Requirements: Education: Associate degree in Information Technology or related field (or equivalent experience). Experience: 1-2 years in a help desk or technical support role preferred. Skills: Strong troubleshooting and problem-solving abilities. General knowledge of Windows environment and Microsoft products. Excellent communication, interpersonal, and customer service skills. Ability to prioritize and manage multiple tasks effectively. Certifications (Preferred): CompTIA A+ or equivalent. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is also required to occasionally stand and walk to attend meetings and visit company sites. Duties may require lifting and moving computer equipment. Mental Demands This position requires that the employee have the ability to read, analyze, and interpret Information Technology articles, documents, books, and other materials. Ability to respond to common inquiries, suggestions, special requests, and requirements. Ability to write documents that effectively communicate necessary notifications, messages, and policies to employees. Ability to effectively present information to senior and mid management and employees, and to work with vendors as needed. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment This position is office-based with occasional remote support. Occasional tasks in outdoor environments and areas with industrial operations and grain dust are required. The role involves periodic visits to locations throughout central Indiana. General work is an office setting with general hours of 8:00 a.m. to 5:00 p.m. After-hours and weekend work will occasionally occur. Confidentiality Employees in this position acknowledge that the information they acquire from Kokomo Grain or a related third party is confidential. The above statements are intended to describe the general nature a level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Management retains the discretion to add or change the duties of the position at any time.

Veterans Engineering is seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Requirements A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

A proactive innovator helping to move the industry forward, from first to final mile. We are a world-class manufacturer of advanced engineered solutions and services for transportation, logistics and distribution industries, with capabilities recognized for innovation, reliability and industry expertise. Our commitment to our customers, employees and communities drives everything we do. Our deep understanding for changing demands gives us insight into what to create and how to create it. And, our courage to make big innovations puts us in a class of our own in providing breakthrough improvements for our customers' business. About the Internship Program: As an intern, you'll gain invaluable real-world experience by taking on a meaningful project that has a direct impact on our business. You will have the opportunity to present your work to fellow interns, managers, and our senior leadership team. Beyond your project work, our internship program will enhance your professional journey through a variety of experiences. You'll attend weekly Lunch and Learns to gain insights from leaders across departments and participate in Insights Discovery to understand and leverage your strengths and working styles. You'll also build meaningful relationships with peers, mentors, and professionals, and engage in social and volunteer events to expand your network. Your Responsibilities: Design and implement a proof-of-concept solution that applies artificial intelligence and machine learning to a targeted business problem-such as automating data analysis, enhancing predictive forecasting, or optimizing internal workflows. The intern will work closely with IT, data engineering, and business stakeholders to identify high-value datasets, prepare and clean data, experiment with AI/ML models, and evaluate their performance. The project will emphasize practical application, delivering a working prototype and documentation that demonstrates how AI/ML can create measurable efficiency gains, cost savings, or decision-making improvements. Let's Talk About Your Qualifications: Targeting students pursuing a degree in Information Technology or Computer Science. Experience with Python, Data Engineering (SQL), Project Management - Change Management Leadership Attributes: At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about: Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions Always Learn -- Strive to improve; do not quit or settle for the status quo Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do Win Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash! Affirmative Action/EEO Statement: Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.

Scope: The IT Support Specialist provides frontline technology support to staff, ensuring smooth day-to-day functioning of the IT department. This role assists the IT Manager with helpdesk requests and technical troubleshooting. This role is ideal for a technically savvy, hands-on problem solver. The IT Support Specialist is an essential team member who ensures staff have the tools, processes, and environment they need to thrive. Reports To: Vice President of Operations Location: Whitestown, IN, United States A Little About Us: PreBorn! is a national leader, operator & grant maker exclusively for pregnancy clinics across the U.S. (and a few beyond)! We empower centers through training, consultations, and equipment to help rescue babies and bring mothers and their families to the saving knowledge of Christ. We are a Christ-centered and -directed non-profit that seeks to operate with excellence, efficiency, and innovation. We are a family that looks like heaven; we have people from all diverse backgrounds united through our love for Christ and our love for life. Character Qualities: · Detailed · Teachable · Takes initiative and ownership · Diligent · Integrous · A “people person” · Respectful · Quick learner Qualifications and Experience: Required · 1-3 years of IT helpdesk or technical support experience. · Strong problem-solving and troubleshooting skills with hardware, software, and common office technologies. · Excellent communication skills and a service-oriented mindset. · Ability to manage multiple tasks and priorities in a fast-paced environment. Preferred · Experience supporting process rollout or project coordination. · Nonprofit, mission-driven organization experience. · Familiarity with Microsoft 365, Google Workspace, or similar productivity suites. Key Responsibilities · Serve as the first point of contact for staff helpdesk requests (hardware, software, accounts, printers, connectivity, etc.). · Assist with workstation setup, configuration, and maintenance for new and existing employees. · Support the IT Manager with technology updates, inventory management, and user account administration. · Document IT support requests and resolutions in the ticketing system. · Provide basic training and guidance to staff on software and technology tools. Work Environment & Benefits - Full-time, on-site position (some flexibility may be available depending on organizational needs). - Standard office environment with occasional physical work (lifting, assembling, moving). - Comprehensive benefits package including health insurance, retirement plan, and paid time off. MISSION PRE-BORN INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Our true differentiator in the market is exceptional technical support/customer service. Our help desk team is at the core of this promise. These technologically savvy call center techs are key team members who provide our outside customers -- end users and sign technicians -- with installation, service, maintenance and software operation assistance and training as part of the technical support helpdesk, utilizing an extensive knowledge base and hands-on training with our team. This is not a "customer service" CSR role in the traditional sense, as it is far more technical in nature; however, customer service is the critical focus of this helpdesk technician position. Responsibilities * Provide world-class customer tech support promptly, with a focus on quality and on first call resolution to our customers, dealers, and end-users. * Assist in continual improvement/expansion of the Watchfire knowledgebase - a key web-based collection of both internal and customer-facing troubleshooting, how-to and resolution documentation. * Maintain detailed customer records in Customer Service database regarding each service/support call, email, and chat. * Perform other various special software and engineering assignments or duties as required. * Occasional weekend duties, such as providing on-call or remote weekend helpdesk support. * Occasional interaction with design/engineering team, with possibility to grow into R&D assignments, depending upon level of education and technical training. Required Qualifications/Skills * Solid understanding of basics of networking (not simply computer operation) is required. * Basic understanding of electronics - including college coursework * NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.) * Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally * IT/software/computer phone support * Exceptional and demonstrated verbal communication skills required, with demonstrated customer service skills Required Education and Licensing * Pursuing an AA/AAS/AS degree in technical field (or military equivalent) minimum * Pursuing a BS in EE, EET, CE, ECE, MIS or IT or similar technical field strongly preferred. * Must have been enrolled full-time for the current semester, new graduates are still eligible for this position * Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. * Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered

Amentum is seeking a 2nd Shift CNC Machine Repair Technician II to join our team in Lafayette, IN! + Typical work hours are 1:00 PM - 9:30 PM; hours may vary based on business demand. This position is responsible for providing an intermediate level of expertise in responding to work orders, troubleshooting, and providing preventive maintenance on the facility machine tool equipment in an industrial environment. **Responsibilities:** + Identifies and corrects any safety-related issues and performs independent equipment evaluations to identify potential equipment failures. + Safely performs functions of the position including following proper safety guidelines such as job hazard analysis and lockout/tag-out procedures and wearing PPE as required. + Understands company policies and enforces safety regulations. + Performs preventive maintenance on industrial electrical control and operating systems as scheduled in the Computerized Maintenance Management System (CMMS). + Responds and provides service and feedback to the customer on all work orders while assuring compliance with codes, regulations and industry standards. + Recommends measures to improve maintenance methods and equipment performance. + Analyzes and resolves work problems or assists workers in solving work problems. + Maintains, troubleshoots and repairs electrical equipment. + Differentiates between cause types when troubleshooting among product, process, mechanical, and electrical contributors. + Reads and interprets mechanical and electrical schematics/prints. + Operates a variety of equipment such as hand tools, laptop computers and diagnostic hardware to perform work. + Maintains a strict schedule in order to be successful in the assignment yet demonstrates flexibility in the day-to-day activities and scheduling for the benefit of the customer. + General Maintenance of equipment will also be required. + Other duties as assigned by Manager or Supervisor. **Minimum Requirements:** + High school diploma or demonstrated equivalent. + Two years of experience maintaining buildings, facilities, or equipment in a large commercial or industrial environment, or demonstrated equivalent combination of education and experience. + Valid driver's license + Must have the ability to work in an aerial lift or scissor lift at heights up to 30 feet or higher. + Must be able to pass a pre-employment substance abuse test. + This position does not include sponsorship for United States work authorization, must be authorized to work in the US. Note - U.S Citizenship is required for facility credentials/authorization at this work location + This position will require the ability to obtain a security access badge at our client's location. + This position may require overtime, various shifts, weekends, holidays and alternative work schedules. **Physical Requirements:** + Requires the ability to regularly lift up to 50 lbs. + Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift. + Requires the flexibility to bend/stoop, squat repetitive during shift. + Requires the ability to regularly kneel repetitive for shift. + Requires the ability to move in a 90-degree fashion on a repetitive basis for shift. + Requires the ability to stretch/reach on a repetitive basis for shift. + Requires the ability to walk extensively throughout the plant during shift. + Requires the use of a Company/Client approved utility knife. + Requires the ability to differentiate colors pertaining to wire color-coding. + Some tasks will require repetitive wrist movement. + Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress. **Special Requirements:** + Wear steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed. + Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained. **Preferred Qualifications:** + Associate's degree in industrial electrical or a related field. + Experience working safely with 480V 3 phase circuits. + Experience troubleshooting and repairing electric motors and motor controls. + Experience working with a PC-based work order opening, closing and time reporting system. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Would you like to be our next Geographical Information Systems (GIS) Intern? Do you quickly see a bigger picture when poring over data points? Can you help others connect those dots themselves in a comprehensive, accessible manner? Are you an advocate for the style of data-driven decision-making that supports the delivery of electric and fiber broadband services? Tipmont's Geographical Information Systems (GIS) internship opportunity may be perfect for you! As part of Tipmont's Engineering Analytics and GIS team, you will compile, manipulate and analyze geospatial data for Tipmont from such sources as censuses, field observation, satellite imagery, aerial photographs and existing maps. By researching existing databases and creating new ones, you'll discover and communicate the strategic connections you find in data that spans socioeconomics, demographics, administrative or political boundaries, land use, land cover, environment, infrastructure and transportation. If you can picture yourself collaborating with an amazing team of hard-working, adaptable colleagues, Tipmont may be your next education opportunity! Topics that intrigue you include: Designing, developing and maintaining databases and systems of GIS data. Revising electric models with line / pole designation and electric delivery labeling. Creating reports, maps, apps and visualizations showing results of spatial analyses. Strategizing the integration and incorporation of GIS data in documents and reports. Developing and performing quality control on geographic systems to support GIS. Updating customer information systems. Utilizing scripting language to refine GIS data pipelines and processes. Supporting maintenance of reference data sets (lot lines, subdivisions, imagery). Operating and maintaining GIS system hardware, software and all peripherals. During your time as a GIS intern, you will be introduced to and educated on these topics above. In addition, you'll take on projects to put the skills you learn into practice. You will join a company where all employees live by corporate values of innovation, public-service heart, passion, respect and making an impact. We do more than just speak to those values. We live them out every day - and so will you! Required Credentials / Skills High school degree / GED equivalent or technical knowledge in a related field. Proficient oral and written communication skills. Basic knowledge of Microsoft Office Suite. Ability to ensure jobsite safety. Ability to work as part of a team. Outstanding aptitude for problem-solving. Instincts to deliver exceptional customer service. Effective collaboration with a diverse team of colleagues. Valid driver's license. Tipmont is proud to be an equal opportunity employer. If you have a question about the position, please email [email protected]. Phone calls will not be accepted.

Job Description As the IT Manager at Document Mountain, you'll be in charge of the whole IT department. This includes running all tech operations, managing the infrastructure across our four network sites, and keeping about 70 staff members happy with technical support. You'll directly manage a team of four IT Support specialists, and a big part of the job is creating and rolling out strategic plans to make sure our entire tech environment-especially what supports our Document Management solutions-is reliable, secure, and running efficiently. A key part of this role is becoming an expert in our proprietary, custom-built Document Management Solutions. This deep knowledge is crucial because you'll be actively managing and overseeing all the software development and enhancement projects for it. You'll be the main go-between for the tech teams and the business side, carefully defining what's needed, tracking how projects are going, making sure everything passes strict quality checks, and getting new features and fixes successfully deployed. Ultimately, you'll ensure the software keeps evolving and stays aligned with the company's goals. Primary Responsibilities: Lead and manage a team of 4 IT Support individuals, including performance reviews, coaching, and professional development. Oversee the daily operations of the company's IT infrastructure, including hardware, software, and network systems. Manage and maintain network connectivity and performance across 4 separate locations. Ensure the smooth operation and support for approximately 70 end-users. Develop, implement, and monitor IT policies and procedures to ensure data security and regulatory compliance. Manage vendor relationships and procurement of IT equipment and services. Plan and execute IT projects, including system upgrades and migrations. Troubleshoot complex hardware and software issues escalated by the IT Support team Secondary Responsibilities: Become the subject matter expert on our internal and external document management solutions Act as the primary liaison between technical development teams and business stakeholders to translate business needs into technical requirements for the proprietary Document Management Solution. Assist in the management of the entire software development lifecycle (SDLC) for the custom Document Management Solution, ensuring adherence to best practices, coding standards, and deployment schedules. Establish and enforce rigorous quality assurance (QA) processes, including testing and validation, to guarantee the reliability, performance, and security of all new software features and fixes. Oversee and manage the project backlog, prioritize development tasks, and allocate resources effectively to meet strategic product roadmap milestones. Track and report on project progress, risks, and dependencies to executive leadership, ensuring alignment between software evolution and overall company objectives. Qualifications: Proven experience as an IT Manager or in a similar leadership role. Strong knowledge of network administration, operating systems, and database management. Demonstrated ability to manage and mentor technical staff. Excellent problem-solving, communication, and interpersonal skills. Bachelor's degree in information technology or a related field Additional Skills/Certifications/Degrees (Highly Desired): Strong familiarity with Document Management solutions and software. Programming Knowledge in .NET Framework, C++, C#, Java and query writing in SQL. Additional certifications such as CompTIA A+ or Security+ are advantageous. Requirements: Minimum of 3 to 5 years of relevant experience in IT support or a related field, with at least 1 year in a supervisory or leadership role. Strong problem-solving skills, self-motivated, enjoys a hands-on atmosphere with a proactive approach to IT issues. Equal Opportunity Employer: Job Type: Full-time Benefits: 401(k) w/ matching Medical/Dental/Vision insurance Flexible Spending & Health Savings Account Options Life insurance Paid Time Off Experience level: 3 to 5 years Schedule: Day Shift (9am to 5pm), Monday to Friday Work Location: In person - Kirklin, IN

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 5 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

Department: Administration Supervises: NA Reports to: Manager of Information Systems FLSA Status: Hourly, Non-Exempt The Information System Technician provides first-level technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. This role is responsible for troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal clients. Essential Duties and Responsibilities: Provide first-level technical support via phone, email, chat, or in-person. Respond to helpdesk tickets promptly and resolve technical issues in a timely manner. Diagnose and troubleshoot hardware, software, and network problems; escalate complex issues when necessary. Handle calls from difficult clients with professionalism and empathy. Install, configure, and maintain desktops, laptops, printers, mobile devices, and related peripherals. Perform regular system updates, backups, and security checks. Support onboarding and offboarding processes, including device provisioning and decommissioning. Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connectivity. Assist in implementing new technologies and system upgrades. Ensure compliance with IT policies, procedures, and best practices. Maintain accurate documentation of systems, configurations, and troubleshooting procedures. Notify management of recurring issues, unusual activity, or increasing trends. Support cybersecurity initiatives by monitoring for threats and applying security patches. Educate users on security best practices and company policies. Communicate technical information clearly to non-technical users. Maintain a positive and professional attitude while resolving issues. Requirements Education: Associate degree in Information Technology or related field (or equivalent experience). Experience: 1-2 years in a help desk or technical support role preferred. Skills: Strong troubleshooting and problem-solving abilities. General knowledge of Windows environment and Microsoft products. Excellent communication, interpersonal, and customer service skills. Ability to prioritize and manage multiple tasks effectively. Certifications (Preferred): CompTIA A+ or equivalent. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is also required to occasionally stand and walk to attend meetings and visit company sites. Duties may require lifting and moving computer equipment. Mental Demands This position requires that the employee have the ability to read, analyze, and interpret Information Technology articles, documents, books, and other materials. Ability to respond to common inquiries, suggestions, special requests, and requirements. Ability to write documents that effectively communicate necessary notifications, messages, and policies to employees. Ability to effectively present information to senior and mid management and employees, and to work with vendors as needed. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work Environment This position is office-based with occasional remote support. Occasional tasks in outdoor environments and areas with industrial operations and grain dust are required. The role involves periodic visits to locations throughout central Indiana. General work is an office setting with general hours of 8:00 a.m. to 5:00 p.m. After-hours and weekend work will occasionally occur. Confidentiality Employees in this position acknowledge that the information they acquire from Kokomo Grain or a related third party is confidential. The above statements are intended to describe the general nature a level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Management retains the discretion to add or change the duties of the position at any time.