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  • Financial Wellbeing Program Manager

    BNY 4.1company rating

    Information technology project manager job in New York, NY

    Financial Wellbeing Program Manager - The BNY Hamilton Institute At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. We're seeking a future team member for the role of Financial Wellbeing Program Manager to join the BNY Hamilton Institute, part of our Enablement and Global Affairs organization. This role can be located in New York, NY, Pittsburgh, PA or Lake Mary, FL. The Institute focuses on driving very tailored development for the company's senior leaders, in the context of BNY's culture, strategic pillars and principles. In addition, it guides BNY's approach towards building financial knowledge through structured programs for both our employees in support financial decision making, and to support the financial resilience of our broader communities. This roles plays a critical role in the design and delivery of financial education initiatives that empower employees to make confident financial decisions and improve their overall wellbeing. This role combines strategic program management with a focus on operational excellence to support employees through every stage of their financial journey. This role will work across internal stakeholders, external vendors and subject matter experts, with a particularly close partnership and collaboration with the People Total Rewards Team to ensure we lead with an “employee-first” approach. Key Responsibilities Program Development & Implementation Develop, launch, and manage scalable financial education programs and experiences that align with business goals and employee needs. Demonstrate a product-oriented mindset aligned with organizational priorities. Oversee vendor selection, contract management, and collaboration with financial education providers/ consultants. Employee Engagement & Education Serve as a subject matter expert and champion for financial education and wellbeing across the organization. Create communications and resources that make complex financial concepts simple and actionable. Tailor communication and programming to meet the needs of employees at different career stages and financial situations. Data, Measurement & Reporting Establish KPIs and track program outcomes to assess impact on employee engagement and productivity. Continuously evolve programs by leveraging industry research, benchmarking, and best practices. Provide insights and recommendations to applicable stakeholders based on data and employee feedback. Partnership & Advocacy Collaborate with People, Benefits, Learning & Development, Philanthropy, and business teams to integrate financial wellbeing into the broader enterprise employee experience strategy. Stay current on industry trends, emerging tools, and best practices in employee financial education and advocate for financial wellbeing as a driver of productivity, engagement, and retention. Chair periodic meetings to present outcomes, gather feedback, and with relevant stakeholders prioritize next-gen offerings. Qualifications Bachelor's degree in Business, Finance, HR, Education, or related field. 5-8+ years of experience in financial education, learning & development, HR benefits, or financial wellbeing programs. Strong understanding of personal finance topics and the ability to translate them into relatable, employee-friendly content. Demonstrated success managing large/complex initiatives and external vendor partnerships. Experience with global or multi-location program implementation. Excellent communication, facilitation, and stakeholder management skills. Data-driven mindset with the ability to measure and communicate program effectiveness. Ability to engage employee populations across geographies and demographics. Key Competencies Strategic program design and execution Employee engagement and education Data-driven decision-making Vendor and stakeholder management Clear, empathetic communication Passion for improving financial wellbeing At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $150,000 and $170,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.
    $150k-170k yearly Auto-Apply 1d ago
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  • Workday Technical Manager - Business Applications - Digital Technology Services

    Hackensack Meridian Health 4.5company rating

    Information technology project manager job in Edison, NJ

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Workday Technical Manager - Business Applications is responsible for the operation and maintenance of Hackensack Meridian Health's (HMH) hospital-wide information Enterprise Resource Planning (ERP) systems network and all computer-based information systems. Will be a hands-on individual and responsible for designing information technology solutions that take advantage of existing organizational assets, follow enterprise business processes and integrate into the existing technology infrastructure to solve business problems for HMH. Will take an IT project through envisioning and design while remaining consultative to the project management, development and implementation teams during the development and deployment phases, ensuring the project stays true to architecture, timelines and budgets. The ideal candidiate will have a minimum of 8 or more years of in-depth experience in technology implementation and support, with at least three years in a managerial capacity along with: Knowledge of Project Management/Methodology, Time Management, Resource Management. Knowledge of SDLC - Software Development Life Cycle. Responsibilties: A day in the life of Workday Technical Manager - Business Applications at Hackensack Meridian Health includes: Assists in the implementation of HMH hospital-wide information system network in accordance with the Information Technology Strategic Plan for HMH. Works with Information Technology (IT) Management to establish technology effectiveness, identifies problems, and implements corrective actions and/or systems improvements. Works with IT Management to establish guidelines for system integrity, maintenance and optimal performance. Establishes and maintains standards for systems selection (technical requirements); testing of related software and hardware, and the development of operational procedure manuals for the department. Establishes and maintains procedures to ensure the accuracy, integrity, and security of systems maintained on our information network. Responsible for the line of business and ERP applications supporting Human Resources, Payroll, Finance, Accounting, Materials Management and Supply Chain. (Additional Systems such as, but not limited to: Lawson, Kronos, Clairvia Enterprise wide Scheduling, KABA B-Comm, IVR, PeopleSoft Directory Interface, PeopleSoft Interaction HUB, MySuccess, E-Learning, ICIMS, @PAR, GHX and Phire Change Management). Manages Oracle application development & maintenance (modules include, but are not limited to: Time and Labor, Absence Management, E-Compensation, Position Management, PeopleSoft AP Check Printing, Financial Consolidation, E-Benefits, Benefits Administration, User Productivity Kit, PeopleSoft Testing Tool, Employee Self Service and Manager Self Service). Manages business automation, vendor interfaces, EDI Integration and Epic Integration (i.e. Epic OpTime with PeopleSoft Materials Management and Epic Resolute Hospital Billing with PeopleSoft Financials and Supply Chain). Stays abreast of industry trends and makes recommendations regarding the enhancement of technology and systems capabilities in all areas of Information Technology. Designs, develops, implements and enforces a framework of IT best practices for developing and deploying technology solutions, so that they align with HMH core goals and strategic direction. Works with departments to gather requirements, selects the technologies that provide the best solution, and then identifies the products available that will best fit the solution proposed, integrate with the existing IT infrastructure and can be supported by HMH support staff. Key areas of focus include integration, work flow, and applications. Prepares weekly, monthly and as requested activity reports on unit activities, projects status and schedules for management, department and user personnel to assure adequate communication. Introduced Weekly report on projects and assignments to all reports to see the progress on day 1 Uses multiple technologies to solve problems and provide metrics and measurements. Possess strong technical and leadership skills. Links HMH mission, strategy, and processes to its IT strategy, and documents this using models or views to ensure the current and future needs of HMH will be sustainable and adaptable. Starts work with limited and ambiguous information and as project progresses, makes tradeoff decisions to keep a solution on target, on task, and still satisfy the requirements that were initially identified. Reviews research and forms strategies on new trends in technology and architecture to best position IT solutions to take advantage of future technology and healthcare business trends. Understands project and solution life cycles and determines how solutions will be managed through and after deployment. Maintains the ability to quickly learn and gain experience in new technologies in order to modify existing frameworks and business processes used to achieve a solution to business problems. Demonstrates skills as a technologist and persuades staff regarding validity and approach to solutions. 20. Collaborates with the other Managers and Team Leaders in Information Technology to review projects, manage the Change Management process, identify resources needed, assigns individual project tasks to team members and coordinate project schedules. Recruit, manage, coach, mentor and develop a proactive, service oriented team of direct reports. Ensures project documents are complete, current and stored appropriately. Responsible for business automation, including paperless workflows and barcode scanning. Manage change management process to comply with annual external audit and annual IT audit by External Accounting Firm. Negotiates Hardware and Software License Agreement, such as, but not limited to Oracle. Maximizes effectiveness of installed business systems, before introducing new systems and technologies. Other duties and/or projects as assigned. Adheres to HMH's Managerial competencies and standards of behavior. Qualifications: Education, Knowledge, Skills and Abilities Required: Bachelor's degree in the area of Information Technology or Healthcare; or a minimum of 8 years PeopleSoft project and people leadership experience. Minimum of 8 or more years of in-depth experience in technology implementation and support, with at least three years in a managerial capacity. Understanding of technologies and processes such as, but not limited to: Applications, Client and Server Hardware, Intranet/Extranet/Internet applications, Databases, Networking, IT Operations, IT Security, HIPAA and Remote Access. Strong knowledge of Client/Server technology and its use within business applications. Knowledge of Service-Oriented and Enterprise Architecture frameworks. Knowledge of Project Management/Methodology, Time Management, Resource Management. Knowledge of SDLC - Software Development Life Cycle. Knowledge of MS Project for Gantt Charts, Resource Tracking and Project Timelines. Knowledge of MS Visio for Workflows and DFD (Data Flow Diagrams) and System Diagrams. Experience in preparing annual IT budgets. Prior supervisory / management experience. Good judgment in making decisions related to technical and/or application issues. Ability to proactively recommend technical/applications solutions using technical knowledge necessary to effectively manage resources. Excellent written and verbal communications skills. Ability to clearly articulate information to end users. Education, Knowledge, Skills and Abilities Preferred: Fifteen (15) or more years of PeopleSoft functional HR, Finance or Campus Solutions experience managing multiple projects and people, and driving operational efficiency. Experience managing one or more modules in a PeopleSoft 9.x environment; including HCM, FCM or project Campus Solutions. Significant experience leading large, complex projects in a matrixed organization. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
    $113k-142k yearly est. Auto-Apply 1d ago
  • Director of Information Technology

    Oakridge Staffing

    Information technology project manager job in New York, NY

    Global retailer (based in NYC) is looking for a Director of IT. As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership. Qualifications Education: Bachelor's degree preferred Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers. Technical skills / abilities: Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls. Personal skills Excellent written and verbal communication skills. Strong problem-solving skills and working knowledge of project management tasks. Ability to work in a diverse, dynamic environment and effectively collaborate across teams. Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
    $114k-165k yearly est. 2d ago
  • CRM Manager

    Foundrae

    Information technology project manager job in New York, NY

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: CRM Manager POSITION SCOPE: We are seeking a data-driven and strategically minded CRM Manager to join our team at FoundRae. As the first dedicated CRM hire, this role is an exciting opportunity to build and shape how we understand, engage, and grow our customer base. The CRM Manager will be responsible for developing a robust customer segmentation strategy, leveraging data analytics to unlock insights, and partnering cross-functionally to drive CRM initiatives. RESPONSIBILITIES: Utilize BI tools to provide accurate and timely reporting and analysis. Continuously refine data collection, reporting processes, and forecast models to improve accuracy and timeliness. Drive segmentation analysis to inform personalization, loyalty strategies, and audience targeting across retail and e-commerce channels. Analyze customer behavior across channels to uncover actionable insights related to purchase patterns, retention, lifetime value (LTV), and churn risk. Define and track KPIs around customer engagement, repeat rate, churn, and customer lifetime value (CLV). Own the analysis and interpretation of all CRM and client data-purchase behavior, engagement trends, acquisition sources, and retention metrics Create dashboards and regular reporting for the CEO and leadership team to inform business decisions and strategy. Lead the development and delivery of accurate, data-driven retail sales forecasts, incorporating historical trends, promotions, seasonal effects, and market dynamics. Develop and maintain dashboards to monitor key performance indicators (KPIs) and financial metrics. Ensure data accuracy and integrity in all financial reports. Assist in the production of materials for quarterly board meetings Requirements: Bachelor's Degree in Finance, Economics or related area - Master's Degree preferred Minimum of 4 years previous experience, within luxury/retail Previous experience with Power BI or other data visualization tools preferred Experience with NetSuite and Shopify strongly preferred AI experience a plus Advanced Excel and PowerPoint skills Effective attention to detail and a high degree of accuracy High level of integrity, confidentiality, and accountability Sound analytical thinking, planning, prioritization, and execution skills Excellent teamwork and team building skills Strong problem identification and problem resolution skills
    $82k-120k yearly est. 23h ago
  • IT Operations Manager

    Tribolatech Inc.

    Information technology project manager job in Edison, NJ

    Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations. Responsibilities: Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules Assist in the management of policy development and technology planning Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity Ensure smooth operations of all IT systems and data security Understand and track applicable regulatory and reporting requirements Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements Assist in preparing the IT organization's disaster recovery and business continuity plans, policies, and procedures Work with senior management to enhance monitoring of critical applications and develop operational run books Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities Establish a stable performance environment by monitoring and analyzing problems Ensure problems are identified and solved as rapidly and efficiently as possible Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning Provides estimates, forecasting and work planning assistance Requirements: Bachelor's degree or equivalent in Information Technology, or related field 7+ years' experience working in an IT Operations production support role in an enterprise environment 2+ years' leadership experience Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals Familiarity working with enterprise project planning and resourcing Internal and external customer-facing production support experience Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm Knowledgeable with a variety of infrastructure technologies: Windows, VMware Active Directory Ability to support 24x7 operations Detail-oriented, with superior verbal and written communication skills Strong critical thinker with problem solving aptitude Excellent organizational skills with the ability to juggle multiple tasks at once Proactive mindset TribolaTech Founded in 2009, TribolaTech specializes in providing Information Technology Solutions and Outsourcing Services. Our executive teams have over 5 decades of combined experience in IT Consulting, Data Management and Staff Augmentation. We love technology and are proud to build a world class global company. TribolaTech is committed to delivering quality solutions that provide exceptional value, innovation, assurance, and integrity to our customers. With deep industry and business process expertise, comprehensive resources and a proven track record, TribolaTech can mobilize the right people, process and technologies to help clients improve their business. Please email, Email: ******************************
    $97k-135k yearly est. 23h ago
  • Quality Engineering Delivery Manager

    Zensar Technologies 4.3company rating

    Information technology project manager job in Secaucus, NJ

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? looking for a QA / Quality Engineering Lead who can own end-to-end quality delivery while driving QE transformation and continuous improvement. The role requires a tool-agnostic automation mindset, strong leadership skills, and experience balancing BAU delivery with modernization initiatives, including AI-led quality practices. QA / Quality Engineering Delivery Manager Location: Secaucus , NJ. Role Overview We are looking for a QA / Quality Engineering Lead who can own end-to-end quality delivery while driving QE transformation and continuous improvement. The role requires a tool-agnostic automation mindset, strong leadership skills, and experience balancing BAU delivery with modernization initiatives, including AI-led quality practices. Key Responsibilities Lead QA/QE teams and own quality outcomes across releases and programs Drive day-to-day BAU delivery (planning, execution, defect management, release readiness) Conduct QE assessments and define continuous improvement / transformation roadmaps Drive test automation strategy and optimization across UI, API, and E2E testing Lead adoption of AI-assisted QE practices to improve speed and effectiveness Partner with Product, Engineering, and DevOps teams to embed quality early Provide clear quality status, risks, and metrics to stakeholders Required Skills & Experience Must Have 10-14 years of experience in QA / Quality Engineering Experience leading QA teams and managing delivery in Agile / DevOps environments Strong hands-on experience across test automation tools, including: Selenium, Playwright, Cypress, or similar frameworks Exposure to Tricentis Tosca (one of the tools, not mandatory focus) Experience with API and integration testing Proven experience performing QA/QE assessments and defining improvement roadmaps Ability to manage BAU delivery alongside transformation initiatives Good to Have Experience with AI-led or intelligent QE practices Experience driving QE transformation or modernization programs Exposure to cloud-based testing and CI/CD pipelines Experience working with distributed (onshore/offshore) teams Soft Skills Strong communication and stakeholder management skills Leadership mindset with hands-on capability Outcome-driven and continuous-improvement oriented Ability to influence without authority Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
    $95k-150k yearly est. 2d ago
  • Project Manager - Campaign Management

    Tandym Group

    Information technology project manager job in New York, NY

    An entertainment organization in New York City is looking to add a new Project Manager - Campaign Management to their growing team in Manhattan. About the Opportunity: Assignment Length: Ongoing (possible extension) Schedule: Monday to Friday Hours: 9am to 5pm (Flexible start time; 40 hours per week) Setting: Hybrid (4 days a week onsite) Responsibilities: Manage the full lifecycle of marketing campaigns across theatrical, TVOD, SVOD, and home video releases Build and maintain project plans, timelines, and trackers that clearly define deliverables, owners, and deadlines Coordinate across PR, Distribution, Marketing Strategy, Production, Creative, Media, external agencies, and vendors to align on priorities, timelines, and campaign execution Track and manage changes in real time, ensuring that all updates are communicated immediately across centralized systems Lead regular campaign check-ins, cross-functional syncs, and milestone reviews to ensure alignment Oversee the intake, routing, and delivery of creative assets, including trailers, key art, advertising units, and social content Track and communicate asset deadlines to media agencies, exhibitors, platforms, and internal teams Coordinate with external vendors and post-production partners to troubleshoot issues and confirm timely execution Monitor campaign spend, reconcile actuals, and identify areas for cost efficiency Partner with Operations to ensure contracts, SOWs, and invoices are processed accurately and on time Qualifications: 5+ years of experience in Project or Campaign Management Bachelor's Degree Highly proficient in Airtable and Microsoft Teams, with the ability to build, optimize, and manage workflows Proficient in Microsoft Excel, SharePoint, and PowerPoint Experience managing cross-functional campaigns with internal teams and external partners Familiarity with creative production, agency collaboration, and asset delivery pipelines Strong communication and problem-solving skills Desired Skills: PMP or Agile certification Experience in the Entertainment / Media industry Strong understanding of the marketing lifecycle for films across theatrical and digital windows
    $93k-134k yearly est. 1d ago
  • Project Manager, Banking Operations

    BIP

    Information technology project manager job in Jersey City, NJ

    Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs. Develop project plans, milestones, RAID logs, status reporting, and financial forecasts. Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors. Ensure adherence to governance, risk controls, and internal banking processes. Support resource planning across onshore/offshore teams. Present updates to leadership organization. Required Skills: 3-10+ years as a project manager in banking/financial technology Experience managing software development lifecycle (SDLC) projects Strong communication, documentation, and stakeholder management Familiarity with payments, wires, clearing, or settlement system Preferred Skills: PMP, CSM or similar certification Experience working within large enterprise PMOs Reporting/analytics (Excel, PowerPoint, JIRA) **The base salary range for this role is $110,000 - $155,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
    $110k-155k yearly 1d ago
  • Program Reinsurance Manager

    C. Winchell Agency, Inc.

    Information technology project manager job in Somerset, NJ

    Property and Casualty Insurance Industry Somerset County, NJ EXCELLENT OPPORTUNITY AND ADDITION TO STAFF! ! ! The individual will collaborate with brokers, reinsurance underwriters, and analytical support to develop, implement, and uphold suitable and financially viable reinsurance placements linked to program business prospects, in alignment with Corporate directives. They will take the lead in fostering and preserving positive relationships with external entities while representing the Company effectively to all partners. The role involves reviewing and assessing treaty reinsurance contracts, focusing on determining the acceptability of terms and compliance with corporate goals. This position will also serve as the internal liaison between the Reinsurance and Accounting departments, addressing inquiries and questions from reinsurers and brokers. Coordination with external departments will be essential to ensure reports are delivered in a timely and accurate manner. Candidates should possess 10-15+ years of pertinent experience in reinsurance treaty underwriting. A substantial understanding of reinsurance, including underwriting claims, accounting, finance, and related processes, controls, and systems, is required. Experience with the financial analysis of reinsurance underwriting activities is essential. Proficiency in Excel is necessary. Strong analytical, decision-making, problem-solving, and organizational skills are crucial. A Bachelor's Degree in finance, accounting, or risk management is preferred. An ARe/CPCU designation or an advanced degree is advantageous.
    $77k-118k yearly est. 4d ago
  • Media Project Manager

    Wakefern Food Corp 4.5company rating

    Information technology project manager job in Edison, NJ

    Oversee several media partnerships across multiple store banners to create an emotional connection with our customer. Set short- and long-term sales and revenue strategies to achieve fiscal budget goals. Evaluate and recommend partners, products and services needed to improve media monetization and sales potential. Work closely with CPGs and internal cross functional marketing counterparts on data engagement opportunities. Essential Functions Manage all aspects of first party data monetization and activation Act as the primary liaison and relationship owner with our 3rd party media vendors Determine most appropriate media solutions to meet our customers needs Manage several partnerships across different media capabilities with a direct responsibility over financials Ability to set and meet aggressive revenue goals Work closely with analytics and make business decisions based on data driven insights Additional Functions Familiarity with current and emerging media opportunities Experience with first party data Prior experience with custom audience building Experience managing and reporting on large revenue stream Past contract negotiation a plus Program Management experience Proven strength in creative problem solving and decision making Develop strong working relationships with cross-functional partners Qualifications Bachelor's Degree required 2+ years of retail media experience: on platform media and off platform media specifically 2+ years of experience with Anonymized Transaction Database (ATD) Audiences, Measurement and Insights or equivalent experience Excellent written and oral communication skills Strong statistical aptitude including understanding components of financial sales & analysis and the ability to work accurately with numbers Strong attention to detail Self-motivated and ability to work autonomously & collaboratively Previous sales experience with media partners Grocery or Retail industry experience a plus Working Conditions & Physical Demands Ability to monitor computer screens for long periods of time Ability to work a hybrid schedule, with a current requirement of 4 days in person, as established by the division Ability to flex hybrid schedule to attend important meetings and vendor or store visits based on business needs Competencies Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication. Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships. Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work. Embrace Change: Looks for new ways of working by supporting advancements in processes and technology. Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
    $85k-129k yearly est. 1d ago
  • Senior Project Manager

    Renova Environmental Company

    Information technology project manager job in Asbury Park, NJ

    Senior Project Manager - Environmental & Heavy Civil Construction Location: Ocean Township, NJ | Full-time | Immediate Opening Renova Environmental Company is an employee-owned heavy civil contractor specializing in environmental remediation, ecological restoration, and water infrastructure. Founded in 2006, we take pride in delivering high-quality, safe, and sustainable projects, driven by a team of dedicated employee-owners. Key Responsibilities • Manage multiple environmental construction projects from award through completion • Oversee project budgets, schedules, subcontractors, and client communication • Lead internal teams and ensure compliance with all project requirements • Support estimating, proposal development, and business operations • Drive project success while maintaining Renova's reputation for quality and accountability Qualifications • 5+ years of experience managing heavy civil or environmental construction projects • Bachelor's degree in Construction Management, Engineering, or related field (or equivalent experience) • PE, PG, or PMP certification a plus • Strong leadership, communication, and organizational skills • Knowledge of federal and state environmental regulations • Estimating experience a plus Why Renova • $100,000-$150,000 salary (commensurate with experience) • Comprehensive health benefits, PTO, and 401(k) • Employee Stock Ownership Plan (ESOP) and a culture of shared ownership • Meaningful projects that benefit communities and the environment Apply Today • Send your résumé and cover letter to ************************ • Learn more: ********************
    $100k-150k yearly 1d ago
  • Project Manager

    PTS Advance 4.0company rating

    Information technology project manager job in Linden, NJ

    Field Quality Manager - Renewable Energy project in Linden, New Jersey Direct Hire opportunity with Full Benefits, Overtime Eligibility, and Per Diem for non-local candidates You will be responsible for monitoring and auditing a project's quality management requirements and executing the Project Quality Management Plan. Duties & Responsibilities: Develop and review planning for quality requirements of projects, including identifying the appropriate standards, guidelines, and checklists. Develop and/or update project-specific audit plans, including schedule, documentation, and resource requirements. Create project-specific quality management plans during the planning stage of a project. Provide guidance in the execution of the Quality Management System. Offer leadership, support, and guidance for project-specific quality management activities. Monitor the alignment of project procedures and processes with the Quality Management System and project contract requirements. Identify and document issues that may cause or contribute to deviations from planned/expected outcomes and develop corrective action plans to address these issues. Regularly interact with field operations and project management teams, corporate operations support, project controls teams, and clients regarding quality-related matters. Perform detailed inspection/audit reviews of each feature of work within the definable features of work. Manage document control as it relates to quality; verify that project documents used at the job site are updated, maintained, and stored in accordance with project procedures. This includes design drawings, supplier and subcontractor drawings, test records, etc. Manage Non-Conformance Control; verify that non-conformances are identified, documented, tracked, and resolved by the PM and the Site CM acceptably. Experience & Education: Minimum of 10 years' experience in various aspects of design, surveillance monitoring, and Project Management, including electrical and substation, mechanical, and piping construction, as well as facility startup and operations. Must have heavy mechanical process piping background. Full understanding of ASME codes. Full understanding of Hydrotesting, pneumatic testing and mechanical startup process. 30-hour OSHA certification. Certifications involving inspection, testing, welding inspection, structural bolting, testing, and commissioning preferred.
    $86k-129k yearly est. 3d ago
  • Project Manager (Utilities Construction)

    IPS-Integrated Project Services 4.3company rating

    Information technology project manager job in Somerset, NJ

    At IPS, we are global leaders in developing innovative solutions for the consulting, architecture, engineering, project controls, procurement, construction management, and CQV of technically complex facilities, primarily in the life sciences industry. We are looking for a dedicated Project Manager to join our talented team at our office located in Somerset, New Jersey. In this role, you will manage project coordination with Inside Plant (“IP”) Construction and Outage Planning, the engagement of various internal departments in the project, and communicate directly to ensure that project support needs are met by internal departments. You will also manage Project Engineering in the development of the Material Tracking Log (“MTL”), support all material procurement activities, and ensure that the MTL is maintained throughout the Project lifecycle. Additional Responsibilities Organizes weekly engineering meetings between Project Management, Project Engineering, Project Controls, Procurement, Licensing and Permitting, Corporate Properties, and the Architectural Engineering (“A&E”) firms. Ensures the creation and distribution of weekly action item lists to project stakeholders. Coordinates daily communication between the Project management team, Project Engineering, and the A&E firms. Creation and management of the Project Scope Document, and participation in the procurement of all stakeholder signatures. Creation and management of the Project Execution Plan and Risk Register, and participation in the stakeholder approval process. Review Contractor submittals, including monthly reports, schedules, and cash flow documents. Manage the following: facilitation of design reviews by the Project Engineering Division, and ensuring that everything is signed by the appropriate parties the development of monthly reports for the project and engaging all stakeholders in contributing to their individual sections the facilitation of project detailed design by the A&E firm, and support the preparation, development, and review of technical specifications the execution of the Quality Assurance and Control Plan Project closeout activities, including lessons learned meetings, the submittal of As-Built drawings, documentation turnover, and the closeout of all permits and purchase orders. Support site construction management in verifying that construction activities comply with design and specifications, and support the execution of the detailed commissioning and testing plan. Support the documentation of all lessons learned activities in the Company database. The salary range for this role is between $120,000 and $150,000 but actual salary offered is dependent on experience, skill set and education. Qualifications & Requirements 15+ years of professional experience. Bachelor's degree in a technical field: engineering, project management, construction management. Professional credentialing is strongly encouraged (CCT or CCP, CST or CSP, EVP, CMIT or CCM, EIT). PMP Certification. High level of computer expertise in multiple industry-wide software products, such as: MS Office Products Scheduling software such as Primavera and MS Project Client ERP systems such as JDE, QUAD, SAP, ARIBA, CONCUR PPM Software: Prolog, Proliance, Prism G2, Procore, Cleopatra, Cora Systems Context, Environment, & Safety A safety-minded individual who complies with the IPS Mission Zero Safety policy. Capable of working alone or as part of a team without a significant level of supervision. The employee is frequently required to stand, walk, and sit for long periods of time with extended computer use. Experience working in both a Home Office and a Field environment. Travel to client sites as needed. This position is a safety-sensitive position. The employee is designated for field work and attends activities at client sites where they work in construction, process, packaging, manufacturing, research, or other "non-administrative" areas. All interviews are conducted either in person or virtually, with video required. About Us IPS, a Berkshire Hathaway company, is a global leader in technical consulting, architecture, engineering, procurement, construction management, commissioning, qualification, and validation services for technically complex facilities. Integration is how we think and work. It requires the ability to unite existing and emerging technologies into a process that reliably delivers products and accelerates speed to market. That end-to-end mindset allows us to be agile and anticipate challenges as we move projects toward operational readiness. IPS applies design and delivery expertise, client-side experience, and supplier-side insight to every project. We infuse our curiosity, our passion, and our commitment to partnership in delivering solutions at any scale. We meet our clients where they are and get them to where they need to go. That's only possible when we care as much as our clients do. Specialties Process Architecture, Process Design, Engineering, Construction, Commissioning, Qualification, LEAN Project Delivery, Strategic Master Planning, Energy Conservation Management, Project Controls, Program/Project Management, Operations/Logistics Strategy and Planning, EPCMV, and Staffing Services. All qualified applicants will receive consideration for employment at IPS without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. IPS is proud to be an affirmative action and equal opportunity employer. Connect With Us! If you do not meet the qualifications for this specific role, but would like to submit your resume for general consideration, please click here!
    $120k-150k yearly 23h ago
  • Senior Project Manager

    Torque Consulting

    Information technology project manager job in New York, NY

    Senior Project Manager - Commercial Interior Fit-Outs 📍 New York, NY | Full-Time | On-Site About the Company My client is a New York-based General Contractor specializing in high-end commercial interior fit-outs and renovation projects across Manhattan and the greater NYC area. Their work includes office, hospitality, retail, amenity spaces, and complex occupied-building modernizations. They are known for exceptional craftsmanship, service, and delivering projects to the highest standard. Role Overview My client is seeking an experienced Senior Project Manager to lead the full lifecycle of premium commercial interior projects. The successful candidate will oversee planning, execution, and close-out, partnering closely with clients, consultants, field teams, and subcontractors to drive schedule, budget, quality, and safety. Key Responsibilities Lead full project lifecycle: budgeting, scheduling, procurement, subcontractor buyout, RFI/CO management, and close-out Manage day-to-day project operations alongside Superintendents and field teams Build and maintain strong relationships with clients, architects, engineers, and ownership groups Oversee financial performance, cost tracking, change management, and forecasting Drive quality control and project documentation through Procore (or equivalent) Ensure compliance with safety programs, policies, and procedures Conduct regular site walks, progress meetings, and reporting Mentor and support junior project staff Qualifications 7-12+ years of construction project management experience, preferably in NYC Demonstrated success delivering high-end commercial fit-outs / renovations, ideally in occupied buildings Strong understanding of project financials, CPM schedules, buyout, subcontractor management & RFI/CO workflows Excellent communication, client-facing skills, and problem-solving ability Proficiency with Procore, MS Project & Microsoft Office Bachelor's degree in Construction Management, Engineering, Architecture, or related field preferred
    $92k-127k yearly est. 23h ago
  • Display Project Manager

    Hire Score LLC

    Information technology project manager job in Somerset, NJ

    The Project Manager manages the execution of production orders delivering against client, financial, and scheduling objectives. Our client is a leading global in-store marketing firm designing, sourcing and producing LED retail fixtures - solutions designed and engineered internally with components manufactured in their own facility, with some sourced globally. Responsibilities: Conduct project “kick off” meetings prior to the start of a production order. Create internal and customer timelines. Manage the execution of production orders delivering against predetermined client, financial, and scheduling objectives. Responsible for managing the “Project Checklist” and “Production Check-Off List” on all production orders. Work with sales, engineering, model shop, assembly, production, and the Partners to keep jobs on schedule. Organize Project Profit and Loss Statements, pre and post job. Perform and approve first article inspections on manufactured items, outsourced or internal. Work closely with Product Development & Operations, Project Leads, QAE, and the Model Shop to ensure prototypes are produced accurately and to specification. Source new suppliers for new items or to add to the current supplier base. Visit suppliers as needed while production is in process. Work with suppliers to resolve non-conforming component issues. Continue to learn the materials and manufacturing processes in the industry, including LED Lighting. Ensure all critical project checkpoints are met prior to shipping to ensure quality. Ensure production according to plan covering engineering requirements, color matches, aesthetics, functionality, hardware, instruction sheets, and pack-out. Transcend into the “Client” Project Management and Product Development arenas, which may require significant client contact and travel to clients. Ensure quotes are entered into the company database. Responsible for vendor purchase orders. Qualifications: Bachelor's Degree in a relevant field such as Business Administration, Project Management, Operations Management, Engineering, or related discipline. Project Management experience required, including display project management. Proficiency in Excel and experience with ERP or CRM systems to create and manage quotations, part numbers, and other data. Communicate and interact professionally with internal stakeholders and teammates, customers, and suppliers, and be able and willing to give and receive feedback. Ability to work closely with various departments including sales, engineering, model shop, assembly, and production. Detail oriented, excellent time management skills, ability to multi-task and prioritize activity based on deadlines and urgency, take initiative. Work well with others, have the “How can I help” mentality, value teamwork and relationship building.
    $83k-117k yearly est. 2d ago
  • Project Manager

    J & J Staffing Resources 4.2company rating

    Information technology project manager job in Red Bank, NJ

    **No C2C, third party, or sponsorships available for this opportunity.** located in Red Bank, NJ** Our client is seeking a highly organized and experienced Project Manager to oversee complex, multi-faceted projects from initiation through completion. This role requires a proactive professional who thrives in a fast-paced, remote environment and can balance multiple priorities while maintaining clear communication across cross-functional teams. The ideal candidate is detail-oriented, strategic, and comfortable working both independently and collaboratively. Experience supporting projects within the energy and utilities sector is a strong plus. Key Responsibilities Manage end-to-end project lifecycles, ensuring projects are delivered on time, within scope, and within budget Coordinate and oversee multiple project workstreams, stakeholders, and deliverables simultaneously Develop and maintain detailed project plans, timelines, schedules, and status reports Serve as the primary point of contact for internal teams, vendors, and external partners Identify project risks, dependencies, and issues; develop mitigation strategies and escalation plans as needed Facilitate regular project meetings, document action items, and ensure accountability across teams Track project progress and performance using appropriate tools and metrics Ensure consistent communication and alignment between technical and non-technical stakeholders Support process improvements and best practices to enhance project efficiency and outcomes Qualifications & Skills Proven experience as a Project Manager managing complex projects with multiple components Exceptional organizational, time management, and prioritization skills Strong written and verbal communication abilities Ability to work independently in a remote environment while collaborating effectively with distributed teams Experience managing cross-functional teams and external partners Proficiency with project management tools and software (e.g., Asana, Jira, Smartsheet, Monday.com, or similar) Experience in energy, utilities, or related industries is preferred Please forward resume for immediate consideration to: https://www.jjstaff.com/apply-now/ If you have any questions, or would like more information, please call our office today at (609) 452-2030.
    $68k-109k yearly est. 2d ago
  • Project Manager

    Harvey Nash

    Information technology project manager job in Roselle, NJ

    Job Title: Project Manager Duration: Full-time/Contract to Hire We are seeking an experienced Project Manager to lead technology-driven initiatives for port and terminal environments. This role will manage cross-functional projects involving Terminal Operating Systems (TOS), Equipment Control Systems (ECS), industrial automation, and secure IT/OT integrations. The ideal candidate brings strong delivery discipline, stakeholder management skills, and hands-on experience coordinating complex port technologies from planning through execution. Key Responsibilities Lead end-to-end project delivery for port and terminal technology initiatives, from scope definition through implementation and go-live. Manage projects involving TOS platforms, Equipment Control Systems (ECS), and integration with PLC/SCADA-controlled equipment. Coordinate system integrations using APIs, middleware platforms, and OPC UA to enable real-time data exchange between IT and OT systems. Oversee deployment and coordination of industrial networks, including 5G and wireless infrastructure, supporting terminal operations and automation. Partner with cybersecurity teams to ensure secure design and implementation across IT/OT environments, aligning with enterprise security standards. Manage vendors, system integrators, and technology partners delivering automation, networking, and software solutions. Develop and maintain project plans, schedules, budgets, risk registers, and status reporting for executive stakeholders. Support testing, commissioning, and operational readiness activities in live port environments. Ensure compliance with safety, regulatory, and operational requirements during implementation. Act as the primary liaison between engineering, IT, operations, and external stakeholders. Required Qualifications 7+ years of project management experience delivering complex technology or infrastructure projects. Proven experience working in ports, terminals, marine, logistics, or industrial environments. Hands-on exposure to: Terminal Operating Systems (TOS) (e.g., Navis N4, Tideworks, TSB) Equipment Control Systems (ECS) PLC/SCADA systems and industrial automation API and middleware integrations OPC UA and industrial data protocols 5G / wireless industrial networks Cybersecurity concepts for IT/OT environments Strong understanding of hybrid IT/OT architectures and system dependencies. Experience managing third-party vendors and system integrators. Excellent communication, documentation, and stakeholder management skills. Preferred Skills PMP, Prince2, or Agile certification. Experience with port automation, yard equipment, or crane systems. Familiarity with cloud platforms (Azure/AWS) in industrial environments. Knowledge of safety-critical systems and operational technology governance.
    $83k-117k yearly est. 2d ago
  • Bilingual Japanese/English Project Manager (Investment Real Estate) (CA/YM)

    Activ8 Recruitment & Solutions

    Information technology project manager job in New York, NY

    An Investment Real Estate Company is seeking a Bilingual Japanese/English Project Manager to join their team in New York, NY. This position is responsible for coordinating maintenance repairs and ensuring all property operations adhere to local and federal laws. A bachelor's degree, 1-2 years real estate project management or related experience, must have Real Estate License Broker, need the ability to speak, read, and write Japanese is required. This is a full-time, exempt, in-person position. Bilingual Japanese/English Project Manager Duties: -Conduct stakeholders' meetings virtually or in-person to understand project requirements, budgets, and timelines. -Develop detailed project plans, schedules, cost estimates, and specifications. -Monitor projects and analyze KPI data. A key responsibility for construction project managers also includes coordinating with stakeholders both in Japan and on-site in the United States. -Ensure compliance with building codes, regulations, and safety protocols with Construction Manager. -Maintain clear communication with clients, providing regular updates and addressing concerns and report to Japan's project team. -Manage project documentation, contracts, change orders, and invoices. -Perform virtual final inspections and ensure project itself satisfaction before project closure. -Develop and execute a deep understanding of the company's EPC(Explore, Produce, Commercialize) framework and its application across various product lines and markets. -Perform real estate brokerage services in entirety (Handle client services, negotiations, property information gathering, and contractual matters (coordinating with attorneys). -Additional duties as assigned. Bilingual Japanese/English Project Manager Skills: -Must have a bachelor's degree, Real Estate License Broker -Must have 1-2 years of real estate project management or related experience -Must be able to speak, read, and write Japanese -Strong negotiating and interpersonal skills for handling conflict resolution ****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. **** ----------------------------------------------------------------------- Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been a trusted leader in North America recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.
    $80k-113k yearly est. 2d ago
  • Production & Project Manager - Events and Lighting

    Crowdsync

    Information technology project manager job in New York, NY

    CrowdSync Technology is an event technology company dedicated to enhancing event experiences through our innovative controllable LED Wristbands and products working across arenas, stadiums and live events with world class sports teams, artists and events. Role Description This is a full-time, on-site role based in New York, NY for a Production & Project Manager specializing in Events and Lighting. The selected candidate will oversee production planning, manage event logistics, and execute project coordination to ensure the successful delivery of events. Daily responsibilities include leading production processes, managing resources, timelines, and budgets, and ensuring events meet client and company standards. The role requires collaboration across teams and excellent organizational and problem-solving skills. Qualifications Strong expertise in Production Planning and Production Management, with a background in managing event logistics effectively Excellent Project Management and organizational skills to handle multiple deadlines and ensure timely delivery Outstanding Communication skills, both written and verbal, to coordinate with internal and external stakeholders Proven Analytical skills for troubleshooting, process improvement, and decision-making Event or lighting production experience is a significant advantage Proficiency in scheduling software and project management tools Ability to adapt to a fast-paced work environment and think critically under pressure Location: This will be an in office full time role in our SoHo NYC office along with the expectation for frequent travel to client events across the country along with internationally from time to time. Compensation: $70k - $85k + Bonuses based on experiences and work expertise.
    $80k-113k yearly est. 4d ago
  • Project Manager

    Rockville Audio

    Information technology project manager job in Inwood, NY

    Rockville Audio is an industry-leading online retailer specializing in high-quality audio equipment across multiple categories. With a strong presence in the e-commerce space, we serve a diverse customer base ranging from casual listeners to professional DJs and audio engineers. Our mission is to deliver premium sound solutions with unmatched value and speed, supported by a dedicated and knowledgeable team. Our extensive product portfolio includes: · Car Audio: Amplifiers, speakers, subwoofers, and more · Marine Audio: Weatherproof speakers, amplifiers, wired systems, and receivers · Pro Audio & DJ Equipment: PA speakers, amplifiers, lighting systems, microphones, and protective cases · Recording Equipment: Studio monitors, audio interfaces, mixers, headphones, and microphones · Lighting: Stage Lighting, DJ Lighting and FX Lighting We continue to grow rapidly and innovate within the audio space, making this an exciting time to join our team. Key Responsibilities Lead and supervise a team of customer and technical support agents; oversee scheduling, coaching, performance reviews, and daily operations Serve as primary point of escalation for complex technical inquiries or dissatisfied customers Directly report to the CEO and provide regular updates on team performance, customer trends, and opportunities for improvement Set and track KPIs (e.g., response time, CSAT, first-contact resolution) and implement strategies to meet and exceed targets Create and lead training programs for onboarding and continuous team development, especially around audio equipment troubleshooting and e-commerce systems Regularly analyze Zendesk metrics to identify trends, inform hiring needs, and prioritize process improvements Oversee the creation and maintenance of internal knowledge base articles and customer-facing FAQs Partner with warehouse, tech, and returns teams to streamline cross-departmental issue resolution Contribute to long-term strategy planning, system upgrades, and organizational scaling Ideal Candidate Profile 3-5+ years of customer service or technical support experience, with 1-2+ years in a leadership or supervisory capacity Proven experience running Zendesk (or equivalent platform) as a system admin or power user Strong knowledge of car audio, live sound, DJ, or recording equipment E-commerce experience preferred, especially in high-volume order environments Clear, confident communicator with excellent interpersonal skills Strong organizational and multitasking capabilities Track record of identifying and implementing process improvements Experience managing remote teams is a plus Self-starter with the ability to thrive in a fast-paced, entrepreneurial setting Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: Inwood, NY 11096 (Required) Ability to Relocate: Inwood, NY 11096: Relocate before starting work (Required) Work Location: In person
    $80k-113k yearly est. 3d ago

Learn more about information technology project manager jobs

How much does an information technology project manager earn in Asbury Park, NJ?

The average information technology project manager in Asbury Park, NJ earns between $72,000 and $138,000 annually. This compares to the national average information technology project manager range of $76,000 to $149,000.

Average information technology project manager salary in Asbury Park, NJ

$100,000
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