Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between infrastructure support specialists and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure support specialist and an administrative technical support. Additionally, an infrastructure support specialist has an average salary of $94,997, which is higher than the $46,753 average annual salary of an administrative technical support.
The top three skills for an infrastructure support specialist include infrastructure support, troubleshoot and cloud. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Infrastructure Support Specialist | Administrative Technical Support | |
| Yearly salary | $94,997 | $46,753 |
| Hourly rate | $45.67 | $22.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 135,837 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An infrastructure support specialist generally plays a support role in the IT world, with "support" here not referring to an auxiliary role. They also help with the management and usability of organizational data and information. Their primary responsibility is to make sure the business goals of the company or enterprise are met by ensuring all data centers are functional, including elements such as network systems, software, hardware, and data storage facilities. They may also have to carry out complex technical evaluations and suggest proposed physical architectures along with elaborate designs.
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Infrastructure support specialists and administrative technical supports have different pay scales, as shown below.
| Infrastructure Support Specialist | Administrative Technical Support | |
| Average salary | $94,997 | $46,753 |
| Salary range | Between $68,000 And $130,000 | Between $29,000 And $75,000 |
| Highest paying City | Jersey City, NJ | New York, NY |
| Highest paying state | California | New Jersey |
| Best paying company | Barclays | AIG |
| Best paying industry | Finance | - |
There are a few differences between an infrastructure support specialist and an administrative technical support in terms of educational background:
| Infrastructure Support Specialist | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 52% |
| Most common major | Business | Computer Science |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between infrastructure support specialists' and administrative technical supports' demographics:
| Infrastructure Support Specialist | Administrative Technical Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 89.4% Female, 10.6% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 13.4% White, 53.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |